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@BinanceHelpDesk Binance Customer Support

Binance Customer Support posts on X about binance, futures, token, patience the most. They currently have XXXXXXX followers and 1591 posts still getting attention that total XXXXXXX engagements in the last XX hours.

Engagements: XXXXXXX #

X Week XXXXXXX +141%
X Month XXXXXXX +188%
X Months XXXXXXX -XX%
X Year XXXXXXXXX -XX%

Mentions: XX #

X Week XXX +27%
X Month XXXXX +156%
X Months XXXXX -XX%
X Year XXXXX -XX%

Followers: XXXXXXX #

X Week XXXXXXX +0.37%
X Month XXXXXXX +0.54%
X Months XXXXXXX +2.80%
X Year XXXXXXX +13%

CreatorRank: XXXXXX #

Social Influence #

Social category influence exchanges #12 finance XXXX% cryptocurrencies XXXX% currencies XXXX% automotive brands XXXX%

Social topic influence binance #5, futures #1161, token #4, patience #326, has been 0.5%, team and #367, czbinance #1731, free to #794, bnsol 0.25%, binance alpha #61

Top accounts mentioned or mentioned by @binance @binancewallet @czbinance @shibaarmycall @pancakeswap @blueshirt666 @lyxbandit @kryptodegenerat @klinkfinance @heyibinance @redbrickland @gbpbar @henryfeeno10 @pinidanger @satishsuma79842 @sandeepbrwayne @maxlawsonmax @somuchdope @eilmo_zak_zav @banga8260

Top assets mentioned USDC (USDC) 4 (4)

Top Social Posts #

Top posts by engagements in the last XX hours

"Hello We understand your concern. Due to the current high volume of inquiries we sincerely apologize for the longer waiting time. 🙏 The entire Binance team is working around the clock to respond to your queries as quickly as possible. If you are enquiring about the compensation plan for USDE BNSOL and WBETH please refer to the official announcement: EA"
X Link @BinanceHelpDesk 2025-10-12T05:19Z 212.8K followers, XX engagements

"Hi Naved we can see that you are currently chatting with our support team do not worry as your issue has been acknowledged and they will try their best to assist you. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. 🙏 -MK"
X Link @BinanceHelpDesk 2025-10-12T15:51Z 212.9K followers, XX engagements

"Hello there To assist you better and check your situation deeply can you contact our live support team You can start a chat by clicking ''🎧'' icon on the upper right side on the homepage or through this link; Once you are on chat click on "Get support to reach the chat bot. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer support". We will assign an agent to assist you as soon as possible. BT"
X Link @BinanceHelpDesk 2025-10-12T19:53Z 212.7K followers, XX engagements

"@TheOfficialDman Hello Dman Could you please clarify what currency do you refer to so we could check it for you Kindly share more details with us or a screenshot of any error that you see. VG"
X Link @BinanceHelpDesk 2025-10-06T16:09Z 213.1K followers, XXX engagements

"Hello Thank you for your feedback. Please note that each airdrop has its own specific rules. The Minimum Points Required is a pre-set eligibility threshold agreed by the project team and Binance to align rewards with meaningful participation manage limited token supply and prevent abuse. Its published before launch and cant be changed mid-campaign or by exception; if your points are below the threshold the claim option wont appear. Your feedback is valuable to us. You can share more suggestions here: Thank you for your continued support and trust WI"
X Link @BinanceHelpDesk 2025-10-15T10:49Z 213.2K followers, XX engagements

"@Bibou_Kat @heyibinance 2) Due to the current high volume of inquiries we sincerely apologize for the longer waiting time. 🙏 The entire Binance team is working around the clock to respond to your queries as quickly as possible. EA"
X Link @BinanceHelpDesk 2025-10-13T07:43Z 212.8K followers, XX engagements

"@socialgoking Hello there Thanks for contacting us. We're ready to review the details of your concerns and inform you. Please contact us via live chat support at: Follow the steps in the image to speak with an agent who'll assist you further. Thanks RA"
X Link @BinanceHelpDesk 2025-10-11T18:40Z 212.7K followers, XX engagements

"@tfomweb3 Hi @tfomweb3 You can find the announcement here Criteria's as below and thank you for submitting your case. Please give some time and stay #SAFU whenever you need any assistance about Binance services we are here for help 🛟 'Gi"
X Link @BinanceHelpDesk 2025-10-14T21:11Z 213K followers, XX engagements

"Hi there. Binance will distribute between $X and $6000 in USDC totaling $XXX million in USDC to eligible users who meet all of the criteria below: - Users who incurred forced liquidation losses across Futures and Margin trading from 2025-10-10 00:00 to 2025-10-11 23:59 (UTC) - Total liquidation loss amount: At least $XX equivalent - Total liquidation losses represent at least XX% (loss ratio) of the users overall net assets based on the snapshot taken at 2025-10-09 23:59 (UTC) Please note that users who received compensation are not eligible for this initiative. For more details please check"
X Link @BinanceHelpDesk 2025-10-15T00:38Z 213K followers, XX engagements

"@Levi56027430926 @binance Hi. We are continuing to monitor the situation to ensure all operations continue running smoothly. We appreciate everyones understanding. Here is the link to customer support- -SA"
X Link @BinanceHelpDesk 2025-10-12T17:40Z 212.6K followers, XX engagements

"@x03690x Due to the current high volume of inquiries we sincerely apologize for the longer waiting time. 🙏 The entire Binance team is working around the clock to respond to your queries as quickly as possible. EA"
X Link @BinanceHelpDesk 2025-10-13T00:07Z 212.8K followers, XX engagements

"Hello Thank you for your feedback. Please be aware that each airdrop has its own specific rules. The Minimum Points Required is a predetermined eligibility criterion set by the project team in collaboration with Binance. This threshold helps ensure that rewards go to actively engaged participants manages the limited token supply and prevents misuse. It is announced prior to the campaign launch and cannot be adjusted during the campaign or on a case-by-case basis. If your points fall below this requirement the claim option will not be available. We appreciate your input. You can submit"
X Link @BinanceHelpDesk 2025-10-15T10:46Z 213.1K followers, XX engagements

"Hello Wilson due to a high volume of queries our response time might be longer than usual. We truly value your patience and understanding. If your question is simple and does not require a detailed account investigation please feel free to send a direct message to us for quicker assistance. Or you can provide details of your query including the Case ID and screenshots of the issue in a reply to this tweet just ensure to cover any sensitive details. We are committed to providing our users with the best support possible and will get back to you as soon as possible. Thank you. RA"
X Link @BinanceHelpDesk 2025-10-12T22:48Z 212.8K followers, XX engagements

"@DaduD45139 Hi there Thank you for reaching out to us and sharing your concerns. For further review of your orders and advisement please join our live chat support at: We'll check in details to inform you. Thanks RA"
X Link @BinanceHelpDesk 2025-10-13T18:21Z 212.8K followers, XX engagements

"Hello there. The systems are working smoothly at the moment. If you are still facing issues please reach out to us via live chat for further assistance. Heres how you can connect: X. Visit or click on the 🎧 icon in the top right corner of the app's main page. X. Log in to your account or select the Continue as a Visitor option to proceed without logging in. X. Scroll down and click on Get Support. X. Click the + icon type your inquiry in the chat box and choose the category that best describes your issue. X. Click on Unsolved then Not relevant and select Yes transfer to customer service. 6."
X Link @BinanceHelpDesk 2025-10-13T12:15Z 212.8K followers, XXX engagements

"Due to the current high volume of inquiries we sincerely apologize for the longer waiting time. 🙏 The entire Binance team is working around the clock to respond to your queries as quickly as possible. For now please wait. Rest assured as soon as the review concludes you will be informed immediately via email or on your app. Your understanding during this time is sincerely appreciated. EA"
X Link @BinanceHelpDesk 2025-10-13T05:00Z 212.8K followers, XX engagements

"@Salmanwastra @binance Hi Ali. Here is the contact to Binance support for an update on appeal -SA"
X Link @BinanceHelpDesk 2025-10-11T08:57Z 212.5K followers, XX engagements

"Hi Nadim we have seen that our team has already acknowledged your situation escalated it and it is currently under review. Kindly allow the team to conduct their investigation and rest assured you will be informed afterward. You may reach out to our chat support to ask for an update after a few days. Thank you for your cooperation on this. TS"
X Link @BinanceHelpDesk 2025-10-13T15:55Z 212.8K followers, XX engagements

"@evixow_agency @heyibinance Thank you for reaching us from X and register your concern at the system. We are committed to providing our users with the best support possible and will get back to you as soon as we can. Whenever you need any assistance about Binance services we are here for help 🛟 'Gi"
X Link @BinanceHelpDesk 2025-10-11T18:57Z 212.7K followers, XX engagements

"Hi Alison To assist our novice users we provide various educational resources such as Binance Moreover we have comprehensive guideline for beginners check this Never forget we're 24/7 ready to assist you via chat on the Binance app. EA"
X Link @BinanceHelpDesk 2025-10-15T00:21Z 213.1K followers, XX engagements

"Hello there You can see all valid documents from this article to complete your address verification; If you need further assistance always can start a chat. You can start a chat by clicking ''🎧'' icon on the upper right side on the homepage or through this Once you are on chat click on "Get support to reach the chat bot. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer support". We will assign an agent to assist you as soon as possible. BT"
X Link @BinanceHelpDesk 2025-10-11T15:22Z 212.6K followers, XX engagements

"Hello Were here to assist you. 1) If you are enquiring about the compensation plan for USDE BNSOL and WBETH please refer to the official announcement: For the best support please contact our customer service via chat by following these steps: 1- Visit 2- Log in to your account or continue as a visitor 3- Scroll down and click on (Get Support) 4- Tap the (+) icon at the bottom right and select (Bot FAQs) 5- Choose the category that best matches your issue 6- After receiving the chatbots automatic reply 7- Click Unsolved Not relevant (Transfer to Customer Service) A specialist will be assigned"
X Link @BinanceHelpDesk 2025-10-13T07:43Z 213.1K followers, XX engagements

"Hi Chirag we are here to help Because of a high volume of inquiries our response times might be a bit longer than usual. We sincerely appreciate your patience and understanding during this time. Please know that we are dedicated to offering you the best support possible and will respond to you as quickly as we can. Thank you for bearing with us Note: please do not end your chat be patient and once agent is there you will be notified thank you. HX"
X Link @BinanceHelpDesk 2025-10-15T12:03Z 213.1K followers, X engagements

"Hi there the airdrop will be distributed in X total batches with recipient addresses published each round so the community can verify every step of the process. 🔗 View the first batch address list: This is just the first phase additional batches are being processed and will follow soon. We appreciate everyones patience and support as we complete the full rollout. Please stay tuned for more updates on BNB Chain channels. Thank you - CN"
X Link @BinanceHelpDesk 2025-10-15T06:25Z 213.2K followers, XX engagements

"Hello Cen we are here to help All Futures Margin and Loan users who held USDE BNSOL and WBETH as collateral and were impacted by the depeg between 2025-10-10 21:36 and 22:16 (UTC) will be compensated together with any liquidation fees incurred. The compensation amount will be the difference between the market price at 2025-10-11 00:00 (UTC) and their respective liquidation price. Users who have other cases outside of the above scope can contact Binance customer support directly to submit their requests and will be evaluated on a case-by-case basis. Also please note Binance uses the mark price"
X Link @BinanceHelpDesk 2025-10-12T01:53Z 212.7K followers, XX engagements

"Hi there you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-12T16:25Z 212.9K followers, XX engagements

"Thank you for 200000 subscribers on X We're committed to providing you with the best support possible As this milestone wouldn't be possible without each and every one of you. You are the driving force behind our success. Here's to many more milestones together"
X Link @BinanceHelpDesk 2025-02-08T10:27Z 213K followers, 215.9K engagements

"Hello Johnny. All Futures Margin and Loan users who held USDE BNSOL and WBETH as collateral and were impacted by the depeg between 2025-10-10 21:36 and 22:16 (UTC) will be compensated together with any liquidation fees incurred. The compensation amount will be the difference between the market price at 2025-10-11 00:00 (UTC) and their respective liquidation price. Users who have other cases outside of the above scope can contact Binance customer support directly to submit their requests and will be evaluated on a case-by-case basis. For more details: For the best support please contact our"
X Link @BinanceHelpDesk 2025-10-12T01:59Z 212.7K followers, XX engagements

"Hello Thanks for sharing your issue After checking we see our team has already shared all possible information in your live chat regarding your issue In this case you need to wait until the review is over we really appreciate your patience Any update will be shared with you If you have any question you can contact again through our live chat so our team can check it .BC"
X Link @BinanceHelpDesk 2025-10-11T15:16Z 212.7K followers, XX engagements

"@mominrizz Hello we are here to help you If you have already contacted our support please share the case ID with us so that we can follow up on it. If the previous chat has been closed you can easily reach out to us here: Our support team is available 24/7. -SE"
X Link @BinanceHelpDesk 2025-10-13T15:12Z 212.8K followers, XX engagements

"Hello there. Thank you for bringing this issue to our attention. We'd like to investigate it with our expert team and help you further. Please reach out to us via live chat. Heres how you can connect: X. Visit or click on the 🎧 icon in the top right corner of the app's main page. X. Log in to your account or select the Continue as a Visitor option to proceed without logging in. X. Scroll down and click on Get Support. X. Click the + icon type your inquiry in the chat box and choose the category that best describes your issue. X. Click on Unsolved then Not relevant and select Yes transfer to"
X Link @BinanceHelpDesk 2025-10-13T12:32Z 212.7K followers, XX engagements

"Hi again Ash to be able to check your order positions and inform you accordingly kindly join our live chat at (App: Click headphone 🎧 symbol on dashboard) and share your Case ID with us. It will be appeared on top of your chat box after clicking "Get support" and selecting related category. KO"
X Link @BinanceHelpDesk 2025-10-12T10:08Z 212.8K followers, XXX engagements

"@buzz_sp Hello We appreciate you sharing your concerns with us. You may refer to our announcement here for further information: Should you need any help or has doubts feel free to let us know. We're ready to assist you 24/7. RA"
X Link @BinanceHelpDesk 2025-10-11T23:43Z 212.8K followers, XX engagements

"Hello Anna Thank you for reaching out to us via . Please contact our customer service via chat by following these steps: 1- Visit 2- Log in to your account or continue as a visitor 3- Scroll down and click on (Get Support) 4- Tap the (+) icon at the bottom right and select (Bot FAQs) 5- Choose the category that best matches your issue 6- After receiving the chatbots automatic reply 7- Click Unsolved Not relevant (Transfer to Customer Service) A specialist will be with you shortly to help. EA"
X Link @BinanceHelpDesk 2025-10-12T00:29Z 212.7K followers, XX engagements

"Hello Ahmed For further assistance please start a start a chat by clicking ''🎧'' icon on the upper right side on the homepage or through this link; Once you are on chat click on "Get support to reach the chat bot. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer support". We will assign an agent to assist you as soon as possible. BT"
X Link @BinanceHelpDesk 2025-10-11T21:08Z 212.8K followers, XX engagements

"Hi Mike Please note that a project featured on Binance Alpha is not automatically listed on the Spot market. Binance Alpha is a platform designed to showcase early-stage projects with potential. While some tokens highlighted on Binance Alpha may be reviewed for possible future listings on Binance Exchange and Spot markets such listings are not guaranteed. All official listings will be announced through our official channels once they are available on Binance Wallet or Binance Exchange. Thank you for your interest ✌ -MK"
X Link @BinanceHelpDesk 2025-10-11T19:41Z 212.7K followers, XX engagements

"Due to the current high volume of inquiries we sincerely apologize for the longer waiting time. 🙏 The entire Binance team is working around the clock to respond to your queries as quickly as possible. Also please ensure the bot was skipped. To skip it and contact our support please consider following these steps: scroll down Get support choose any the most related topic Unsolved Not relevant Yes transfer to Customer Support. Once connected please share your Case ID here with us. EA"
X Link @BinanceHelpDesk 2025-10-12T02:47Z 212.8K followers, XX engagements

"Hello there Thank you for reaching out to us on X. We are here to help you out. We have checked your case and we can see that our team is looking into your issue right now and your case has been transferred to the related team. Please kindly wait until our team responds. Thank you. AE"
X Link @BinanceHelpDesk 2025-10-15T12:11Z 213.1K followers, X engagements

"Hi there. All Futures Margin and Loan users who held USDE BNSOL and WBETH as collateral and were impacted by the depeg between 2025-10-10 21:36 and 22:16 (UTC) will be compensated together with any liquidation fees incurred. The compensation amount will be the difference between the market price at 2025-10-11 00:00 (UTC) and their respective liquidation price. Users who have other cases outside of the above scope can contact Binance customer support at: directly to submit their requests and will be evaluated on a case-by-case basis. For more details: Thank you. JA"
X Link @BinanceHelpDesk 2025-10-13T01:28Z 213.1K followers, XX engagements

"Hi Sajjad you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-12T15:15Z 212.7K followers, XX engagements

"Hello Thank you for your feedback. Please be aware that each airdrop follows its own specific set of rules. The Minimum Points Required is a predetermined eligibility criterion established by the project team in collaboration with Binance. This ensures that rewards are given for meaningful participation helps manage the limited token supply and prevents misuse. This threshold is announced before the campaign starts and cannot be changed during the campaign or by exception. If your points do not meet the minimum requirement the claim option will not be available. We appreciate your input. Feel"
X Link @BinanceHelpDesk 2025-10-15T11:24Z 213.2K followers, X engagements

"@Mystayor Hello there $X is not listed on Binance. You can make transaction over Binance Alpha; BT"
X Link @BinanceHelpDesk 2025-10-06T15:18Z 213.1K followers, XXX engagements

"Hello Wilson To assist you better and check your situation deeply can you contact our live support team You can start a chat by clicking ''🎧'' icon on the upper right side on the homepage or through this link; Once you are on chat click on "Get support to reach the chat bot. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer support". We will assign an agent to assist you as soon as possible. BT"
X Link @BinanceHelpDesk 2025-10-11T17:04Z 212.6K followers, XX engagements

"@Aicrypto423506 Hello again Upon checking your deposit we can see that to address not belong to Binance. Please reach out to platform/wallet that address belong to. BT"
X Link @BinanceHelpDesk 2025-10-11T19:30Z 212.7K followers, XX engagements

"@CryptoWorld_Tw Hello there Let's check this in detail and inform you accordingly. Please connect with our live support team from the link below: If you already contacted live chat and did not receive a response please share your case ID with us so we can check. -AA"
X Link @BinanceHelpDesk 2025-10-11T21:06Z 212.6K followers, XX engagements

"Hello Thank you for your feedback. Please be aware that each airdrop has its own specific rules. If the reward pool is not fully claimed the score threshold will automatically decrease by XX points every hour. We appreciate your input. Feel free to share more suggestions here: Thank you for your ongoing support and trust -AA"
X Link @BinanceHelpDesk 2025-10-14T15:18Z 213K followers, XX engagements

"Hi Qamar Please note that a project featured on Binance Alpha is not automatically listed on the Spot market. Binance Alpha is a platform designed to showcase early-stage projects with potential. While some tokens highlighted on Binance Alpha may be reviewed for possible future listings on Binance Exchange and Spot markets such listings are not guaranteed. All official listings will be announced through our official channels once they are available on Binance Wallet or Binance Exchange. Thank you for your interest ✌ -MK"
X Link @BinanceHelpDesk 2025-10-11T19:39Z 212.7K followers, XX engagements

"Hi there we would like to review the issue with your deposit and provide you with information as quickly as possible. Please reach out to our chat support here: We will assign an agent to assist you promptly. If you have already contacted us please share your case ID for further assistance. TS"
X Link @BinanceHelpDesk 2025-10-13T18:08Z 213K followers, XX engagements

"Hi there Please note that a project featured on Binance Alpha is not automatically listed on the Spot market. Binance Alpha is a platform designed to showcase early-stage projects with potential. While some tokens highlighted on Binance Alpha may be reviewed for possible future listings on Binance Exchange and Spot markets such listings are not guaranteed. All official listings will be announced through our official channels once they are available on Binance Wallet or Binance Exchange. Thank you for your interest ✌ -MK"
X Link @BinanceHelpDesk 2025-10-13T23:25Z 213K followers, XX engagements

"Hi there. You can follow the steps below to contact our support team. Heres how you can connect: X. Visit or click on the 🎧 icon in the top right corner of the app's main page. X. Log in to your account or select the Continue as a Visitor option to proceed without logging in. X. Scroll down and click on Get Support. X. Click the + icon type your inquiry in the chat box and choose the category that best describes your issue. X. Click on Unsolved then Not relevant and select Yes transfer to customer service. X. One of our agents will promptly assist you. WI"
X Link @BinanceHelpDesk 2025-10-13T11:12Z 212.8K followers, XX engagements

"@hsyn8585 Hello there Let's check this in detail and inform you accordingly. Please connect with our live support team from the link below: -AA"
X Link @BinanceHelpDesk 2025-10-11T22:48Z 212.7K followers, XX engagements

"We kindly remind you that response times may be longer than usual due to a high volume of inquiries. You can share all the details in the chat window and minimize it using the arrow icon at the top right. You dont have to stay in the chat window the entire time. You will be notified when a new message from our agent arrives. We really appreciate your patience and understanding. MK"
X Link @BinanceHelpDesk 2025-10-13T17:35Z 212.9K followers, XX engagements

"@Rabiussunny11 @shahrianazim6 @cz_binance @binance Were continuously working to improve our platforms performance and user experience. If youve encountered any specific issues or delays please let us know so we can assist you promptly. We're 24/4 available via DM for prompt assistance. EA"
X Link @BinanceHelpDesk 2025-10-13T05:05Z 212.8K followers, XX engagements

"@chiefchris55 Hello there Please join our chat at After the bot responds click Get Support then select Unresolved Not relevant Yes please transfer to customer support. An agent will be assigned to assist you shortly. -SE"
X Link @BinanceHelpDesk 2025-10-15T11:23Z 213.2K followers, XX engagements

"You don't need to wait for a token to be listed in Binance Wallet. Take control of your crypto assets by adding tokens to manually using the tokens' contract address. Here is the full guide 👇"
X Link @BinanceHelpDesk 2025-09-22T10:51Z 213.1K followers, 6808 engagements

"Hello there From your post we assume you could not pass the chat bot. Once you are on chat click on "Get support to reach the chat bot. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer support". We will assign an agent to assist you as soon as possible. Also you can share your Case ID so we can check. BT"
X Link @BinanceHelpDesk 2025-10-11T15:13Z 212.6K followers, XX engagements

"Choosing the right crypto wallet is key to keeping your assets safe. Hot wallets offer convenience and quick access while cold wallets provide enhanced security by storing funds offline. Learn all pros and cons to decide what fits your needs best. 👇"
X Link @BinanceHelpDesk 2025-10-12T05:56Z 213.1K followers, 16.1K engagements

"Hello there We have additional support for our users and have published a post here that we invite you to consult: If you have already contacted our support please share the case ID with us so that we can follow up on it. If you have closed the previous chat please know that we are still reachable here: Thank you -SE"
X Link @BinanceHelpDesk 2025-10-15T09:50Z 213.1K followers, XXX engagements

"@nadim_zidan We see that our agent has informed you accordingly. Please refer to it. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. ✌ -MK"
X Link @BinanceHelpDesk 2025-10-12T19:54Z 213.1K followers, XX engagements

"Hi Ash thank you for your question. All Futures Margin and Loan users who held USDE BNSOL and WBETH as collateral and were impacted by the depeg between 2025-10-10 21:36 and 22:16 (UTC) will be compensated together with any liquidation fees incurred. The compensation amount will be the difference between the market price at 2025-10-11 00:00 (UTC) and their respective liquidation price. You can also learn more about it here: Also if your case outside of the scope you can contact our customer support through live chat directly at (App: Headphone 🎧 symbol on dashboard) to submit your requests"
X Link @BinanceHelpDesk 2025-10-12T10:03Z 212.8K followers, XXX engagements

"@NoobAshu We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. You can be sure that you will be notified when more information becomes available. We really appreciate your patience and understanding. ✌ -MK"
X Link @BinanceHelpDesk 2025-10-12T22:07Z 212.8K followers, XX engagements

"Hello Currently this cryptocurrency is not listed and you can only buy it on Alpha. Please note that tokens on Alpha do not necessarily guarantee a listing on Binance. We would like to emphasize that you should do your own research (DYOR) before investing. For any further assistance our support team is here to help. -SE"
X Link @BinanceHelpDesk 2025-10-06T15:37Z 212.8K followers, 9125 engagements

"Hi Michael To get past the bot replies after the chatbots automatic response please click: Unsolved Not relevant Yes Transfer as shown in the attached image. This will connect you to a live agent who can assist you directly. Regarding the price difference between spot and futures: The spot price is the current market price for immediate transactions. The futures price is based on the spot price plus a futures premium which can be positive or negative depending on market conditions. You can learn more about the differences between spot and futures trading here: LP"
X Link @BinanceHelpDesk 2025-10-14T12:30Z 213K followers, XX engagements

"Hi Hamza you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-13T15:13Z 212.8K followers, XX engagements

"Hi Trker you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-12T19:26Z 213.1K followers, XX engagements

"Here to help Binancian We understand your suggestion and know that you can feedback us about UX options here: If you did not contact us yet and need guidance please access our support by clicking on "🎧" icon in your app We are here to help 👍 You can also contact us via link: . LS"
X Link @BinanceHelpDesk 2025-10-12T08:12Z 212.8K followers, XX engagements

"Hello We can check this issue you are mentioning in our live chat please contact us to check further Please join here: Once there click on "Get Support" then click on "+" and on any question (if it is related to your issue even better). After the bot's automatic response select "Unresolved" and then click on "Not relevant" and finally "Yes transfer to customer service". We will review it with you .BC"
X Link @BinanceHelpDesk 2025-10-11T15:04Z 212.6K followers, XX engagements

"Hi there. Please clarify if you meant the Binance account verification Please specify the error you are facing during the process. You can try again by following the guide here: If you still encounter issues please contact customer support via and share your CID with us so we can follow up on your inquiry as well. Thank you. HN"
X Link @BinanceHelpDesk 2025-10-14T01:18Z 213K followers, XX engagements

"Thank you for bringing this to our attention we understand how frustrating this can be. Please rest assured that no funds are lost if the order was not successfully placed. You may try the following steps: - Restart your device - Clean the app/web browser cache and reinstall the app. - If you are connected to Wi-Fi try using a mobile network (or vice-versa). If the issue persists we're here to help: EA"
X Link @BinanceHelpDesk 2025-10-12T01:25Z 212.8K followers, XX engagements

"Hello Vikash Please inform your friend to start a chat with our lvie support team. He can start a chat by clicking ''🎧'' icon on the upper right side on the homepage or through this Once he is on chat click on "Get support to reach the chat bot. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer support". We will assign an agent to assist him as soon as possible. BT"
X Link @BinanceHelpDesk 2025-10-11T18:52Z 212.7K followers, XX engagements

"Hi there we are here to help Due to a high volume of inquiries our response times may be longer than usual. Kindly do not end the chat our team will respond to you shortly. We are committed to providing our users with the best support possible. We really appreciate your patience and understanding. JA"
X Link @BinanceHelpDesk 2025-10-12T01:10Z 212.9K followers, XXX engagements

"@kidsreallycute @heyibinance Could you please try refreshing the page Thanks for your patience and understanding If the issue persists feel free to reach out. 💛 EA"
X Link @BinanceHelpDesk 2025-10-09T07:39Z 212.8K followers, XX engagements

"Hello there For further assistance please start a start a chat by clicking ''🎧'' icon on the upper right side on the homepage or through this link; Once you are on chat click on "Get support to reach the chat bot. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer support". We will assign an agent to assist you as soon as possible. BT"
X Link @BinanceHelpDesk 2025-10-11T17:14Z 212.6K followers, XX engagements

"Hi Serkan you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-12T16:15Z 212.9K followers, XX engagements

"Hi Nadim You can share your case ID or you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. (Bot FAQs) When the bot answers select "Unsolved" and click "Not"
X Link @BinanceHelpDesk 2025-10-12T19:46Z 212.9K followers, XX engagements

"@ibaba_op Hi there We truly value your support and interest in working with us. You can check all available job openings right here - and apply if fits your skills. Best of luck RA"
X Link @BinanceHelpDesk 2025-10-11T19:47Z 212.7K followers, XXX engagements

"@AsifMeh90727116 @_RichardTeng Hello Asif You can read our full statement and the compensation plan via: Feel free to reach out to us via live chat if you have further questions at: Thank you. WI"
X Link @BinanceHelpDesk 2025-10-13T11:10Z 212.8K followers, XX engagements

"Hi there. Compensation has been distributed in two batches totaling approximately XXX million USD. Users can refer to our announcement on this matter for more information. Users can refer to our announcement: on this matter for more information. Thank you. JA"
X Link @BinanceHelpDesk 2025-10-13T04:26Z 213.1K followers, XX engagements

"Hello Jose Please note that you can trade this project on Binance Futures at the moment. Keep in mind Spot listings go through a separate process and arent automatically listed just because theyre on Futures. For the latest Spot listing news visit: Thank you. JA"
X Link @BinanceHelpDesk 2025-10-05T00:57Z 213K followers, XX engagements

"@Coonopressure @binance Hi there To better understand your concern we ask you to share the TxID with us. We'll check and inform you accordingly. EA"
X Link @BinanceHelpDesk 2025-10-13T00:14Z 213K followers, XX engagements

"Hi Sajjad you can connect with our support team via live or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-12T15:11Z 212.9K followers, XX engagements

"Hello rfan we are here to help Due to a high volume of inquiries our response times may be longer than usual. We really appreciate your patience and understanding. If your question is simple and does not require a detailed account investigation please feel free to send us @BinanceHelpdesk a direct message for quicker assistance or provide details of your case. We are committed to providing our users with the best support possible and will get back to you as soon as we can. JA"
X Link @BinanceHelpDesk 2025-10-13T03:42Z 213.1K followers, XX engagements

"We escalated your case to our relevant team. Due to the current high volume of inquiries we sincerely apologize for the longer waiting time. 🙏 The entire Binance team is working around the clock to respond to your queries as quickly as possible. We are committed to providing our users with the best support possible and will get back to you as soon as we can. BT"
X Link @BinanceHelpDesk 2025-10-12T19:36Z 213K followers, XX engagements

"Hello Nicky Were here to assist you. If you are enquiring about the compensation plan for USDE BNSOL and WBETH please refer to the official announcement: For the best support please contact our customer service via chat by following these steps: 1- Visit 2- Log in to your account or continue as a visitor 3- Scroll down and click on (Get Support) 4- Tap the (+) icon at the bottom right and select (Bot FAQs) 5- Choose the category that best matches your issue 6- After receiving the chatbots automatic reply 7- Click Unsolved Not relevant (Transfer to Customer Service) A specialist will be"
X Link @BinanceHelpDesk 2025-10-14T01:10Z 213.1K followers, XX engagements

"@DegenAussie15 Hi there we understand your concern. Please check more details on our announce post here: Should you have any questions feel free to share with us - CN"
X Link @BinanceHelpDesk 2025-10-15T06:29Z 213.1K followers, XX engagements

"Hi David Please note that being featured on Binance Futures does not guarantee a listing on the Spot market. Binance Futures provides a platform for trading derivatives and does not directly list new projects like the Spot market. Listings on the Spot market follow a separate evaluation process and are not assured. Official announcements will be made once a project is launched on Binance Exchange. Thank you for your continued support ✌-MK"
X Link @BinanceHelpDesk 2025-10-11T19:41Z 212.7K followers, XX engagements

"@Sathish99655 @Raullen @binance @cz_binance If you have any live chat request please DM us the conversation #CASEID in order to track the conversation. Whenever you need any assistance about #Binance services we are here for help 🛟 'Gi"
X Link @BinanceHelpDesk 2025-10-11T20:02Z 212.7K followers, XX engagements

"@PiniDanger Hi Daniel We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. It can take between X days to X month upon receipt of your claim form for the dispute to be resolved. We really appreciate your patience and understanding. ✌ -MK"
X Link @BinanceHelpDesk 2025-10-12T19:22Z 213K followers, XX engagements

"Hello there Binance Convert pricing does not include traditional trading fees when converting cryptocurrencies. In Instant Mode Binance Convert quotes its conversion prices dynamically taking into account market conditions at the time. Recurring Mode allows you to automate crypto investments and grow your crypto holdings with zero fees. In Limit Mode once your limit order is executed by Binance at the specified limit price the assets will be converted exactly at the specified limit price. You can see all details from here; If you have an issue please start a chat by clicking ''🎧'' icon on"
X Link @BinanceHelpDesk 2025-10-12T18:30Z 212.9K followers, XX engagements

"We have already replied to you here. Please refer to our response. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. You can share all details and minimize the chat while waiting. Our team will review it and inform you accordingly. We really appreciate your patience and understanding. ✌ -MK"
X Link @BinanceHelpDesk 2025-10-12T21:24Z 212.8K followers, XXX engagements

"Hi there you can connect with our support team via live or from the headphone icon at the top right on the app's homepage so we can check your order together. If you couldn't pass the chat bot you can share the case ID with us so we can assign someone manually for you. On the other hand we kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot."
X Link @BinanceHelpDesk 2025-10-12T22:16Z 212.6K followers, XX engagements

"@khaledsediek5 Hi Khaled. Thanks for sharing your experience with us. We'd like to take a closer look at your concerns and advise you. Please contact us at: for further assistance. Our team is ready to help. RA"
X Link @BinanceHelpDesk 2025-10-11T22:50Z 212.7K followers, XX engagements

"Hi there you are currently searching for EUR which is a fiat currency in the cryptocurrency list. Therefore it is normal that you cannot locate it there. Kindly check the available currencies and methods on our website here: If you face any issues feel free to send us a DM or directly reach out to our chat support here: TS"
X Link @BinanceHelpDesk 2025-10-13T19:30Z 213.2K followers, XXX engagements

"Hi there first of all we'd like to clarify once again that your issue has been well received by our team and is currently under investigation. As we have announced publicly Binance takes accountability for any issues or errors that fall under our responsibility. Every one of our users is valuable and we pay great attention to reviewing each case in detail. We kindly ask for your patience during this reviewing period. Thank you TS"
X Link @BinanceHelpDesk 2025-10-13T16:04Z 213K followers, XX engagements

"Hi there. We are sorry for your losses. Wed be delighted to review your case and explore ways we can assist you. Please reach out to our support team. Heres how you can connect: X. Visit or click on the 🎧 icon in the top right corner of the app's main page. X. Log in to your account or select the Continue as a Visitor option to proceed without logging in. X. Scroll down and click on Get Support. X. Click the + icon type your inquiry in the chat box and choose the category that best describes your issue. X. Click on Unsolved then Not relevant and select Yes transfer to customer service. 6."
X Link @BinanceHelpDesk 2025-10-13T14:15Z 212.8K followers, XX engagements

"Hello Hseyin For further assistance please start a start a chat by clicking ''🎧'' icon on the upper right side on the homepage or through this link; Once you are on chat click on "Get support to reach the chat bot. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer support". We will assign an agent to assist you as soon as possible. BT"
X Link @BinanceHelpDesk 2025-10-11T22:59Z 212.7K followers, XX engagements

"Hello Ramez the previous timeframe provided is for the appeal of Binance Alpha restriction. Upon checking your appeal we have reviewed your chat conversation and confirmed that you were provided with an estimated timeframe. Please check your chat history for the accurate ETA. We appreciate your understanding and patience during this period. Thank you. HX"
X Link @BinanceHelpDesk 2025-10-15T08:50Z 213.3K followers, XX engagements

"Hello c. We appreciate your concern and are committed to assisting you promptly. For the best support please contact our customer service via chat by following these steps: 1- Visit 2- Log in to your account or continue as a visitor 3- Scroll down and click on (Get Support) 4- Tap the (+) icon at the bottom right and select (Bot FAQs) 5- Choose the category that best matches your issue 6- After receiving the chatbots automatic reply 7- Click Unsolved Not relevant (Transfer to Customer Service) A specialist will be with you shortly to help. EA"
X Link @BinanceHelpDesk 2025-10-11T00:18Z 212.8K followers, XX engagements

"Hi @SatishSuma79842 We need to check the position and moment from your account background and inform you accordingly. At the social media we are not requesting any personal information as well as not sharing any Binance account related data. Please reach us from live support and contact with an account specialist. You can do this through the following link or from app - After following the link please: 1) Scroll down to find "GET SUPPORT" button on the bottom 2) Type futures position and choose any option from list 3) Click "Unresolved" - "Not relevant" - "Yes transfer to the Customer"
X Link @BinanceHelpDesk 2025-10-11T12:36Z 212.7K followers, XX engagements

"Hi Nur due to a high volume of inquiries our response times may be longer than usual. We truly appreciate your patience and understanding. If you have already reached out to our chat support kindly wait for the teams response. We are committed to providing our users with the best support possible and will get back to you as soon as we can. Thank you. TS"
X Link @BinanceHelpDesk 2025-10-13T15:15Z 212.8K followers, XX engagements

"@NElgwely @binance Hello To assist you further and review your situation could you please provide your latest case ID with our chat support LK"
X Link @BinanceHelpDesk 2025-10-15T09:11Z 213.2K followers, X engagements

"Hello Were here to assist you. Due to the current high volume of inquiries we sincerely apologize for the longer waiting time. 🙏 The entire Binance team is working around the clock to respond to your queries as quickly as possible. Rest assured as soon as the review concludes you will be informed immediately via email or on your app. Your understanding during this time is sincerely appreciated. EA"
X Link @BinanceHelpDesk 2025-10-13T06:05Z 212.8K followers, XX engagements

"Hello there. All Futures Margin and Loan users who held USDE BNSOL and WBETH as collateral and were impacted by the depeg between 2025-10-10 21:36 and 22:16 (UTC) will be compensated together with any liquidation fees incurred. The compensation amount will be the difference between the market price at 2025-10-11 00:00 (UTC) and their respective liquidation price. Users who have other cases outside of the above scope can contact Binance customer support directly to submit their requests and will be evaluated on a case-by-case basis. 1- Visit 2- Log in to your account or continue as a visitor"
X Link @BinanceHelpDesk 2025-10-12T01:22Z 212.7K followers, XX engagements

"@chipleader76 @RuneCrypto_ @cz_binance Hi there we have already informed you in another one of your posts here. Kindly check it. TS"
X Link @BinanceHelpDesk 2025-10-13T19:39Z 212.9K followers, XXX engagements

"@satta_rsakline9 @BinanceWallet Hi Sattar. Binance Alpha is the first platform to feature Recall Network (RECALL) with Alpha trading opening on October XX 2025 at 12:00 (UTC). For more details check out our post here: - HN"
X Link @BinanceHelpDesk 2025-10-15T08:59Z 213.3K followers, X engagements

"Hello there due to a high volume of queries our response time might be longer than usual. We really appreciate your patience and understanding. You can minimize your chat window but please avoid closing it to prevent further delays. Once an agent is available you'll be notified. We are committed to providing our users with the best support possible and will get back to you as soon as possible. Thank you. RA"
X Link @BinanceHelpDesk 2025-10-12T20:40Z 213K followers, XX engagements

"@CFomos88 Hi there we understand your feeling. As we replied in DM please bear with us on chat. The relevant team will check and reply as soon as possible. Thank you for your understanding - CN"
X Link @BinanceHelpDesk 2025-10-13T03:36Z 213K followers, XXX engagements

"Hello Pushkar we are here to help All Futures Margin and Loan users who held USDE BNSOL and WBETH as collateral and were impacted by the depeg between 2025-10-10 21:36 and 22:16 (UTC) will be compensated together with any liquidation fees incurred. The compensation amount will be the difference between the market price at 2025-10-11 00:00 (UTC) and their respective liquidation price. Users who have other cases outside of the above scope can contact Binance customer support at: directly to submit their requests and will be evaluated on a case-by-case basis. If you have reached our support"
X Link @BinanceHelpDesk 2025-10-12T01:05Z 212.7K followers, XX engagements

"Hello Abdullah were here to support you As we are currently experiencing a high volume of inquiries response times may be a bit longer than usual. We truly appreciate your patience and understanding. If your question is straightforward and doesnt require an in-depth account review you can reach out to us directly via @BinanceHelpdesk for faster assistance. Alternatively you can share your case details including the Case ID and screenshots of the issue under this tweet. We remain dedicated to providing you with the best support and will get back to you as soon as possible. Thank you JA"
X Link @BinanceHelpDesk 2025-10-12T07:08Z 212.8K followers, XX engagements

"@nadim_zidan Hi @nadim_zidan We check the live support conversation and you have been informed that it has been escalated. Please give some time for to check your concern. If you need any assistance about Binance services we are here for help 🛟 'Gi"
X Link @BinanceHelpDesk 2025-10-11T20:56Z 212.7K followers, XX engagements

"Hello Justin The Minimum Points Required is a predetermined eligibility criterion established by the project team in collaboration with Binance. This ensures that rewards are given for meaningful participation helps manage the limited token supply and prevents misuse. This threshold is announced before the campaign starts and cannot be changed during the campaign or by exception. If your points do not meet the minimum requirement the claim option will not be available. Please be aware that each airdrop follows its own specific set of rules. We appreciate your input. Feel free to share any"
X Link @BinanceHelpDesk 2025-10-15T11:22Z 213.2K followers, X engagements

"Hello Tea break It's a pleasure to help To better understand your withdrawal situation You can access our chat through your computer or mobile browser through the link: To access through the app click on "🎧" icon in your app This tutorial can better guide you to reach human support: You do not need to be logged in to open a chat with our support and we are available 24/7 If you are unable to reach a human agent let us know the Chat ID and we will forward you to a senior agent. Thank you LS"
X Link @BinanceHelpDesk 2025-10-15T06:12Z 213.2K followers, XX engagements

"@Chayadi666 Hi Andrew thank you for contacting us. If you have any concerns about the appeal result please open a new chat so we can check it further. Thank you - CN"
X Link @BinanceHelpDesk 2025-10-15T06:19Z 213.2K followers, XX engagements

"@LordStalwart @heyibinance Hello there We totally understand your concerns. Please note that limit orders do not guarantee a XXX% fill. For more details please check out this page: HX"
X Link @BinanceHelpDesk 2025-10-11T15:04Z 212.6K followers, XX engagements

"Hi All Futures Margin and Loan users who held USDE BNSOL and WBETH as collateral and were impacted by the depeg between 2025-10-10 21:36 and 22:16 (UTC) will be compensated together with any liquidation fees incurred. The compensation amount will be the difference between the market price at 2025-10-11 00:00 (UTC) and their respective liquidation price. "Resolution of USDE BNSOL and WBETH Price Depeg and Risk Control Enhancements" can be found here: Users who have other cases outside of the above scope can contact support - -SA"
X Link @BinanceHelpDesk 2025-10-12T17:51Z 212.9K followers, XX engagements

"Hello We're here to assist you. Please take a moment to read our latest announcement: Binance Announces The $XXX Million Together Initiative - An Industry Recovery and Confidence Rebuilding Plan Also we can see that our specialist provided you all necessary details on chat thank you. JA"
X Link @BinanceHelpDesk 2025-10-15T01:16Z 213.1K followers, XX engagements

"Hi Frank Thank you for your interest This project is currently available on Binance Futures. Please note that being listed on Futures doesnt mean its automatically available on the Spot market as Spot listings need a separate approval process. For the latest updates on new Spot listings you can check here: Thanks again IC"
X Link @BinanceHelpDesk 2025-10-13T23:01Z 213.1K followers, XXX engagements

"Hello there For further assistance please start a start a chat by clicking ''🎧'' icon on the upper right side on the homepage or through this Once you are on chat click on "Get support to reach the chat bot. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer support". We will assign an agent to assist you as soon as possible. BT"
X Link @BinanceHelpDesk 2025-10-11T16:33Z 212.6K followers, XX engagements

"@Chad_max0 @GrindingPoet @cz_binance @asparagoid Hello To better understand the situation could you please share a screenshot of the transaction showing the Binance hot wallet This will enable us to investigate your situation LK"
X Link @BinanceHelpDesk 2025-10-11T08:24Z 212.6K followers, XX engagements

"@SatishSuma79842 We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. 🙏 -MK"
X Link @BinanceHelpDesk 2025-10-12T22:38Z 213K followers, XX engagements

"Hi Thuyet. Binance will list YB at 2025-10-15 11:00 (UTC) and open trading against USDT USDC BNB FDUSD and TRY pairs. The seed tag will be applied to YB. Users can start depositing YB at 2025-10-14 12:00 (UTC). *Please note that YB will be available on Binance Alpha and can be traded on Binance Alpha (time will be announced later) but YB will no longer be showcased on Binance Alpha after spot trading opens. For more details check out our announcement here: - HN"
X Link @BinanceHelpDesk 2025-10-15T06:17Z 213.1K followers, XX engagements

"🚨 Beware of fake tokens 🚨 Fake token attacks are a widespread scam where criminals create fraudulent tokens to steal money or sensitive data. 🧵 🔗"
X Link @BinanceHelpDesk 2024-08-01T14:06Z 213.1K followers, 15.5K engagements

"@cryptokillua99 @cz_binance @JakeGagain Hello there it is available on Binance Alpha and you can check it here: If you require further assistance feel free to reach out to us TS"
X Link @BinanceHelpDesk 2025-10-09T18:48Z 213.1K followers, 1478 engagements

"@Aicrypto423506 Hello there Please share your transaction's TxID name of the crypto that you deposit and network that you used so we can check your deposit. BT"
X Link @BinanceHelpDesk 2025-10-11T18:15Z 212.6K followers, XX engagements

"Hello there Upon checking with your case ID it appears that our chat support team has already given you the necessary information on the chat. Please report the incident to your local law enforcement (LE) authorities as soon as possible and asked them to contact our relevant team via provided link over the chat. BT"
X Link @BinanceHelpDesk 2025-10-11T15:50Z 212.7K followers, XX engagements

"@PiniDanger Hello there Let's check this in detail and inform you accordingly. Please connect with our live support team from the link below: -AA"
X Link @BinanceHelpDesk 2025-10-11T21:22Z 212.7K followers, XX engagements

"Hi Thank you for your interest The project is currently listed on Binance Futures. Please keep in mind that just because its on Futures doesnt mean its also available on the Spot marketSpot listings have their own approval process. For the latest updates on new Spot listings please visit: Thanks again IC"
X Link @BinanceHelpDesk 2025-10-06T23:39Z 212.8K followers, XX engagements

"We can check this from live support and inform you accordingly. Please reach us whenever you have time. You can do this through the following link or from app - After following the link please: 1) Scroll down to find "GET SUPPORT" button on the bottom 2) Type issue and choose any option from list 3) Click "Unresolved" - "Not relevant" - "Yes transfer to the Customer Service" If you need further assistance please share with us Case ID which can be found on the very top of the chat window. We are here for help 🛟 Gi"
X Link @BinanceHelpDesk 2025-10-11T21:04Z 212.7K followers, XX engagements

"@Mohdamin58 Hi there Thank you for sharing your concerns. For further information you can refer to our announcement here: Should you need assistance with your account kindly contact us via live chat support at: We'll gladly advise you. RA"
X Link @BinanceHelpDesk 2025-10-12T19:21Z 212.9K followers, XX engagements

"Hi there. To ensure this is not a network issue on your end please try using a different internet connection next time. Additionally you can clear the app cache update the app or reinstall it and try again: *Note: If you have created a Binance wallet within the Binance app please make sure to back it up and securely save the backup information before clearing the cache or reinstalling the app. If the issue continues please contact our support team at and provide a video recording of the entire process until the error occurs for further checking and assistance. Thank you. HN"
X Link @BinanceHelpDesk 2025-10-15T01:39Z 213.1K followers, XX engagements

"Hi there please check the airdrop details on our announcement post This is just the first phase additional batches are being processed and will follow soon. We appreciate everyones patience and support as we complete the full rollout. Please follow BNB Chain X page for more updates. Thank you - CN"
X Link @BinanceHelpDesk 2025-10-15T08:11Z 213.2K followers, XX engagements

"Hello Diego upon checking we see that your case has been reported and our time is actively reviewing please note you will get notified once review is done. Also please refer to our new announcement: Binance Announces The $XXX Million Together Initiative - An Industry Recovery and Confidence Rebuilding Plan If you still need assistance or have more inquires kindly reach our support at: thank you. JA"
X Link @BinanceHelpDesk 2025-10-15T01:55Z 213.1K followers, XX engagements

"@GwolfkIIng Hi there please check our announcement at: and please stay tuned for more details If you need more checking and support feel free to contact us via chat: - CN"
X Link @BinanceHelpDesk 2025-10-15T03:03Z 213.2K followers, XXX engagements

"@manpindarsingh @binance @cz_binance Hello there Manpindar Thank you for reaching out to us on X. We are here to help you out. Please check this link out and fill out the compensation form by contacting our support team via live chat at Thank you. AE"
X Link @BinanceHelpDesk 2025-10-15T08:28Z 213.2K followers, XX engagements

"Security is Binances number one priority. While we always keep our security measures robust and updated you must also take actions to prevent all kinds of scam. Protect your assets and stay SAFU in the crypto world Read more today👇"
X Link @BinanceHelpDesk 2025-09-16T07:42Z 213.1K followers, 6686 engagements

"@OkanTrade Hello there Let's check this in detail and inform you accordingly. Please connect with our live support team from the link below: -AA"
X Link @BinanceHelpDesk 2025-10-11T18:05Z 212.7K followers, XX engagements

"@ShahiRajul Hello there Let's check this in detail and inform you accordingly. Please connect with our live support team from the link below: -AA"
X Link @BinanceHelpDesk 2025-10-11T15:30Z 212.7K followers, XX engagements

"Hello Thank you for reaching out to us via . We completely understand your concern and assure you that we also want to resolve this issue as swiftly as possible. The review process is indeed time-intensive as we follow strict due diligence measures for such cases to ensure the security and compliance of all our user accounts. This is truly an essential process that we uphold for the safety of our users. For now please wait. Rest assured as soon as the review concludes you will be informed immediately via email or on your app. Your understanding during this time is sincerely appreciated. EA"
X Link @BinanceHelpDesk 2025-10-13T02:18Z 212.8K followers, XX engagements

"We are aware of the X posts by @cjhtech on XX October 2025 that contain allegations against Binance that are false and defamatory. These are also clearly designed to mislead the community and attack the integrity of Binances listing process. X. Binance does not profit from its listing process - the token allocations are for Binance users. Binance does not charge listing fees and the security deposit is required for the protection of users. This ensures the projects remain operational after getting listed. It is usually refundable within 1-2 years timeframe on certain conditions. CJs"
X Link @BinanceHelpDesk 2025-10-14T17:49Z 213.1K followers, 1.5M engagements

"Hello We are happy to report that all services have been restored and are progressively returning to normal. We are continuing to monitor the situation to ensure all operations continue running smoothly. We appreciate everyones understanding. If your issue still persists please try this steps to solve it Try to clean the cache from profile settings switch your network from Wi-Fi to mobile data or viceversa. Restart the device and try again. You can try to reinstall app (backup your binance wallet first if you have one). Let us know if the issue persists at and we will check .BC"
X Link @BinanceHelpDesk 2025-10-11T08:23Z 212.6K followers, XX engagements

"Hi Ezra we'd love to take a look at your case to see how we can help. You can connect with our support team via live or from the headphone icon at the top right on the app's homepage so we can check it together. Do not forget to share your case ID so we can follow up. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer support". We will assign an agent to assist you"
X Link @BinanceHelpDesk 2025-10-11T22:32Z 212.7K followers, XX engagements

"Hi there thank you for bringing your concerns to our attention. We'd love to check details and inform you accordingly kindly join our live chat at (App: Click headphone 🎧 symbol on dashboard) and share your Case ID with us. It will be appeared on top of your chat box after clicking "Get support" and selecting related category. KO"
X Link @BinanceHelpDesk 2025-10-12T13:31Z 213K followers, XXX engagements

"Hi Fareeha you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. (Bot FAQs) When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer"
X Link @BinanceHelpDesk 2025-10-13T17:03Z 212.9K followers, XX engagements

"Hi Vincent you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-12T21:10Z 213K followers, XX engagements

"Hi @Bappahameesu If you submit appeal please wait the result. If you have difficulty to submit appeal you can reach live support for assistance You can do this through the following link or from app - After following the link please: 1) Scroll down to find "GET SUPPORT" button on the bottom 2) Type Alpha points issue and choose any option from list 3) Click "Unresolved" - "Not relevant" - "Yes transfer to the Customer Service" If you need further assistance please share with us Case ID which can be found on the very top of the chat window. We are here for help 🛟 'Gi"
X Link @BinanceHelpDesk 2025-10-11T17:19Z 212.6K followers, XX engagements

"@PiniDanger @heyibinance @BinanceFutures Due to the current high volume of inquiries we sincerely apologize for the longer waiting time. 🙏 The entire Binance team is working around the clock to respond to your queries as quickly as possible. EA"
X Link @BinanceHelpDesk 2025-10-12T06:06Z 212.6K followers, XX engagements

"Hello there due to a high volume of queries our response time might be longer than usual. We see you have been assisted via live chat and had your concerns clarified. Should you still have any doubts don't hesitate to return to your active chat with us. We really appreciate your patience and understanding thank you RA"
X Link @BinanceHelpDesk 2025-10-12T15:55Z 212.8K followers, XX engagements

"Hello Alex If the issue is still there you can report scam on p2p by following this guidance If you would need additional checking and you faced scam from the same person please open a new chat at or by tapping the headphones 🎧 icon at the top right of the apps homepage. VG"
X Link @BinanceHelpDesk 2025-10-14T21:59Z 213.1K followers, XX engagements

"Hello Thank you for your feedback. Please be aware that each airdrop has its own specific rules. The Minimum Points Required is a predetermined eligibility criterion set by the project team in collaboration with Binance. This threshold helps ensure that rewards go to actively engaged participants manages the limited token supply and prevents misuse. Thank you for your continued support and trust HX"
X Link @BinanceHelpDesk 2025-10-15T09:23Z 213.2K followers, XX engagements

"@Alamdawar3 @binance Hello Dawar It's a pleasure to help After checking your case with our support we saw that a hold direction was guided. We kindly ask you to follow the instructions in the chat as that is where you will have the closest monitoring of your account updates. LS"
X Link @BinanceHelpDesk 2025-10-11T04:41Z 212.6K followers, XX engagements