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@BinanceHelpDesk
"Hi Naved we can see that you are currently chatting with our support team do not worry as your issue has been acknowledged and they will try their best to assist you. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. π -MK"
X Link @BinanceHelpDesk 2025-10-12T15:51Z 212.9K followers, XX engagements
"We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. You do not need to stay actively in the chat; you can minimize the chat window by clicking the arrow icon at the top right. You will be notified when a new message arrives from our agent. We truly appreciate your patience and understanding. β -MK"
X Link @BinanceHelpDesk 2025-10-15T15:10Z 213.1K followers, XX engagements
"@TheOfficialDman Hello Dman Could you please clarify what currency do you refer to so we could check it for you Kindly share more details with us or a screenshot of any error that you see. VG"
X Link @BinanceHelpDesk 2025-10-06T16:09Z 213K followers, XXX engagements
"Hi there while we understand your concerns and frustration we also expect understanding from you dear Binancian. As our specialist has already informed you through chat support your case has been investigated. However further investigation is not possible without valid documents to support your claim. Kindly stay in contact with our specialists if you have any further questions. Thank you for your cooperation. TS"
X Link @BinanceHelpDesk 2025-10-15T23:23Z 213.1K followers, XX engagements
"Hello Thank you for your feedback. Please note that each airdrop has its own specific rules. The Minimum Points Required is a pre-set eligibility threshold agreed by the project team and Binance to align rewards with meaningful participation manage limited token supply and prevent abuse. Its published before launch and cant be changed mid-campaign or by exception; if your points are below the threshold the claim option wont appear. Your feedback is valuable to us. You can share more suggestions here: Thank you for your continued support and trust WI"
X Link @BinanceHelpDesk 2025-10-15T10:49Z 213K followers, XX engagements
"Hello We appreciate your vigilance and for bringing this matter to our attention. The situation shown in the video has already been reported to our security team and appropriate measures have been taken in line with our terms of service. Binance maintains continuous 24/7 monitoring to ensure platform safety. If you notice any suspicious activity please report it here: Your feedback is valuable to us. Feel free to share any additional suggestions here: Thank you for your continued support and trust. WI"
X Link @BinanceHelpDesk 2025-10-15T15:45Z 213.1K followers, XX engagements
"@Bibou_Kat @heyibinance 2) Due to the current high volume of inquiries we sincerely apologize for the longer waiting time. π The entire Binance team is working around the clock to respond to your queries as quickly as possible. EA"
X Link @BinanceHelpDesk 2025-10-13T07:43Z 213K followers, XX engagements
"@tfomweb3 Hi @tfomweb3 You can find the announcement here Criteria's as below and thank you for submitting your case. Please give some time and stay #SAFU whenever you need any assistance about Binance services we are here for help π 'Gi"
X Link @BinanceHelpDesk 2025-10-14T21:11Z 213K followers, XX engagements
"Hi there. Binance will distribute between $X and $6000 in USDC totaling $XXX million in USDC to eligible users who meet all of the criteria below: - Users who incurred forced liquidation losses across Futures and Margin trading from 2025-10-10 00:00 to 2025-10-11 23:59 (UTC) - Total liquidation loss amount: At least $XX equivalent - Total liquidation losses represent at least XX% (loss ratio) of the users overall net assets based on the snapshot taken at 2025-10-09 23:59 (UTC) Please note that users who received compensation are not eligible for this initiative. For more details please check"
X Link @BinanceHelpDesk 2025-10-15T00:38Z 213K followers, XX engagements
"Hi. All Futures Margin and Loan users who held USDE BNSOL and WBETH as collateral and were impacted by the depeg between 2025-10-10 21:36 and 22:16 (UTC) will be compensated together with any liquidation fees incurred. The compensation amount will be the difference between the market price at 2025-10-11 00:00 (UTC) and their respective liquidation price. "Resolution of USDE BNSOL and WBETH Price Depeg and Risk Control Enhancements" can be found here: Users who have other cases outside of the above scope can contact support - Kindly keep your private data unshared via social media due to the"
X Link @BinanceHelpDesk 2025-10-15T18:03Z 213.1K followers, XX engagements
"Hello Thank you for your feedback. Please be aware that each airdrop has its own specific rules. The Minimum Points Required is a predetermined eligibility criterion set by the project team in collaboration with Binance. This threshold helps ensure that rewards go to actively engaged participants manages the limited token supply and prevents misuse. It is announced prior to the campaign launch and cannot be adjusted during the campaign or on a case-by-case basis. If your points fall below this requirement the claim option will not be available. We appreciate your input. You can submit"
X Link @BinanceHelpDesk 2025-10-15T10:46Z 213K followers, XX engagements
"Hello there. The systems are working smoothly at the moment. If you are still facing issues please reach out to us via live chat for further assistance. Heres how you can connect: X. Visit or click on the π§ icon in the top right corner of the app's main page. X. Log in to your account or select the Continue as a Visitor option to proceed without logging in. X. Scroll down and click on Get Support. X. Click the + icon type your inquiry in the chat box and choose the category that best describes your issue. X. Click on Unsolved then Not relevant and select Yes transfer to customer service. 6."
X Link @BinanceHelpDesk 2025-10-13T12:15Z 212.9K followers, XXX engagements
"@DaduD45139 Hi there Thank you for reaching out to us and sharing your concerns. For further review of your orders and advisement please join our live chat support at: We'll check in details to inform you. Thanks RA"
X Link @BinanceHelpDesk 2025-10-13T18:21Z 212.8K followers, XX engagements
"Hi Nadim we have seen that our team has already acknowledged your situation escalated it and it is currently under review. Kindly allow the team to conduct their investigation and rest assured you will be informed afterward. You may reach out to our chat support to ask for an update after a few days. Thank you for your cooperation on this. TS"
X Link @BinanceHelpDesk 2025-10-13T15:55Z 212.9K followers, XX engagements
"Hi Alison To assist our novice users we provide various educational resources such as Binance Moreover we have comprehensive guideline for beginners check this Never forget we're 24/7 ready to assist you via chat on the Binance app. EA"
X Link @BinanceHelpDesk 2025-10-15T00:21Z 213K followers, XX engagements
"Hello Were here to assist you. 1) If you are enquiring about the compensation plan for USDE BNSOL and WBETH please refer to the official announcement: For the best support please contact our customer service via chat by following these steps: 1- Visit 2- Log in to your account or continue as a visitor 3- Scroll down and click on (Get Support) 4- Tap the (+) icon at the bottom right and select (Bot FAQs) 5- Choose the category that best matches your issue 6- After receiving the chatbots automatic reply 7- Click Unsolved Not relevant (Transfer to Customer Service) A specialist will be assigned"
X Link @BinanceHelpDesk 2025-10-13T07:43Z 212.9K followers, XX engagements
"Hi Chirag we are here to help Because of a high volume of inquiries our response times might be a bit longer than usual. We sincerely appreciate your patience and understanding during this time. Please know that we are dedicated to offering you the best support possible and will respond to you as quickly as we can. Thank you for bearing with us Note: please do not end your chat be patient and once agent is there you will be notified thank you. HX"
X Link @BinanceHelpDesk 2025-10-15T12:03Z 213K followers, XX engagements
"Hi there the airdrop will be distributed in X total batches with recipient addresses published each round so the community can verify every step of the process. π View the first batch address list: This is just the first phase additional batches are being processed and will follow soon. We appreciate everyones patience and support as we complete the full rollout. Please stay tuned for more updates on BNB Chain channels. Thank you - CN"
X Link @BinanceHelpDesk 2025-10-15T06:25Z 213.1K followers, XX engagements
"Hi there you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-15T22:13Z 213.1K followers, XX engagements
"Hi there you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-12T16:25Z 212.9K followers, XX engagements
"Thank you for 200000 subscribers on X We're committed to providing you with the best support possible As this milestone wouldn't be possible without each and every one of you. You are the driving force behind our success. Here's to many more milestones together"
X Link @BinanceHelpDesk 2025-02-08T10:27Z 213K followers, 216K engagements
"Hi there weve checked your case and see that you have been informed in detail by one of our specialists. We would also like to clarify that every suspension of a Binance account is based on valid reasons. Kindly refer back to our chat support if you still have any questions. Thank you. TS"
X Link @BinanceHelpDesk 2025-10-15T20:22Z 213.1K followers, XX engagements
"Hi Naved we can see that you are currently chatting with our support team do not worry as your issue has been acknowledged and they will try their best to assist you. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. π -MK"
X Link @BinanceHelpDesk 2025-10-12T15:51Z 212.9K followers, XX engagements
"@mominrizz Hello we are here to help you If you have already contacted our support please share the case ID with us so that we can follow up on it. If the previous chat has been closed you can easily reach out to us here: Our support team is available 24/7. -SE"
X Link @BinanceHelpDesk 2025-10-13T15:12Z 212.9K followers, XX engagements
"Hello there. Thank you for bringing this issue to our attention. We'd like to investigate it with our expert team and help you further. Please reach out to us via live chat. Heres how you can connect: X. Visit or click on the π§ icon in the top right corner of the app's main page. X. Log in to your account or select the Continue as a Visitor option to proceed without logging in. X. Scroll down and click on Get Support. X. Click the + icon type your inquiry in the chat box and choose the category that best describes your issue. X. Click on Unsolved then Not relevant and select Yes transfer to"
X Link @BinanceHelpDesk 2025-10-13T12:32Z 212.9K followers, XX engagements
"Hi Usama you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-15T16:32Z 213.1K followers, XX engagements
"Hi again Ash to be able to check your order positions and inform you accordingly kindly join our live chat at (App: Click headphone π§ symbol on dashboard) and share your Case ID with us. It will be appeared on top of your chat box after clicking "Get support" and selecting related category. KO"
X Link @BinanceHelpDesk 2025-10-12T10:08Z 212.8K followers, XXX engagements
"Hi Muhammad you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to"
X Link @BinanceHelpDesk 2025-10-15T19:30Z 213.1K followers, XX engagements
"Hi there it appears that our chat support team has already provided you with the relevant information in the chat. You can connect with our support team via live or from the headphone icon at the top right on the app's homepage and ask for the updates. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We truly appreciate your patience and understanding. π -MK"
X Link @BinanceHelpDesk 2025-10-15T18:08Z 213.1K followers, XX engagements
"Due to the current high volume of inquiries we sincerely apologize for the longer waiting time. π The entire Binance team is working around the clock to respond to your queries as quickly as possible. Also please ensure the bot was skipped. To skip it and contact our support please consider following these steps: scroll down Get support choose any the most related topic Unsolved Not relevant Yes transfer to Customer Support. Once connected please share your Case ID here with us. EA"
X Link @BinanceHelpDesk 2025-10-12T02:47Z 212.8K followers, XX engagements
"Hello there Thank you for reaching out to us on X. We are here to help you out. We have checked your case and we can see that our team is looking into your issue right now and your case has been transferred to the related team. Please kindly wait until our team responds. Thank you. AE"
X Link @BinanceHelpDesk 2025-10-15T12:11Z 213.1K followers, XXX engagements
"Hi Sajjad you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-12T15:15Z 212.7K followers, XX engagements
"Hi there. All Futures Margin and Loan users who held USDE BNSOL and WBETH as collateral and were impacted by the depeg between 2025-10-10 21:36 and 22:16 (UTC) will be compensated together with any liquidation fees incurred. The compensation amount will be the difference between the market price at 2025-10-11 00:00 (UTC) and their respective liquidation price. Users who have other cases outside of the above scope can contact Binance customer support at: directly to submit their requests and will be evaluated on a case-by-case basis. For more details: Thank you. JA"
X Link @BinanceHelpDesk 2025-10-13T01:28Z 213.1K followers, XX engagements
"Hi. All Futures Margin and Loan users who held USDE BNSOL and WBETH as collateral and were impacted by the depeg between 2025-10-10 21:36 and 22:16 (UTC) will be compensated together with any liquidation fees incurred. The compensation amount will be the difference between the market price at 2025-10-11 00:00 (UTC) and their respective liquidation price. "Resolution of USDE BNSOL and WBETH Price Depeg and Risk Control Enhancements" can be found here: Users who have other cases outside of the above scope can contact support - Kindly keep your private data unshared via social media due to the"
X Link @BinanceHelpDesk 2025-10-15T17:32Z 213.1K followers, XX engagements
"Hello Thank you for your feedback. Please be aware that each airdrop follows its own specific set of rules. The Minimum Points Required is a predetermined eligibility criterion established by the project team in collaboration with Binance. This ensures that rewards are given for meaningful participation helps manage the limited token supply and prevents misuse. This threshold is announced before the campaign starts and cannot be changed during the campaign or by exception. If your points do not meet the minimum requirement the claim option will not be available. We appreciate your input. Feel"
X Link @BinanceHelpDesk 2025-10-15T11:24Z 213K followers, XX engagements
"@frtrs7334_ @cz_binance @binance Hi to provide optimal assistance for your issue we require more details. We encourage you to contact our chat support at: If you've already done that please share your case ID. This will allow us to explore your case in-depth. TS"
X Link @BinanceHelpDesk 2025-10-15T20:30Z 213.1K followers, XXX engagements
"Hi there we see that you have an active chat. If you have further questions please connect with our agent by going back to the chat window. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. Please be assured that our team is working hard to finalize it. We truly appreciate your patience and understanding. π -MK"
X Link @BinanceHelpDesk 2025-10-15T16:05Z 213.1K followers, XX engagements
"@Mystayor Hello there $X is not listed on Binance. You can make transaction over Binance Alpha; BT"
X Link @BinanceHelpDesk 2025-10-06T15:18Z 212.9K followers, XXX engagements
"Hello Thank you for your feedback. Please be aware that each airdrop has its own specific rules. If the reward pool is not fully claimed the score threshold will automatically decrease by XX points every hour. We appreciate your input. Feel free to share more suggestions here: Thank you for your ongoing support and trust -AA"
X Link @BinanceHelpDesk 2025-10-14T15:18Z 212.9K followers, XX engagements
"Hi there you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-15T23:54Z 213.1K followers, XX engagements
"Hi Sumit Please allow us to take a closer look at your case through live chat so we can guide you effectively. To get started visit the Binance chat page or tap the π§ (Headphones) icon in the app. Log in to your account or continue as a visitor then scroll down and select "Get Support." Next tap the plus (+) icon at the bottom right and choose "Bot FAQs." Pick the category that best matches your issue. After the chatbot responds select "Unsolved" then "Not relevant" and finally choose "Transfer to Customer Service." A specialist will join shortly to assist you. Thank you IC"
X Link @BinanceHelpDesk 2025-10-15T20:33Z 213.1K followers, XX engagements
"Hello Ismail we are here to help you. We highly recommend you to take a look here. Binance Academy Binance Beginners Guide How to Spot Trade on Binance App A Complete Guide to Cryptocurrency Trading for Beginners Also we always suggest to our users ''Do Your Own Research (DYOR)'' you can check our Risk Management article via this link: Why and How to Do Your Own Research (DYOR) When Investing in Crypto And if you need further assistance please reach our customer support here Thank you. HX"
X Link @BinanceHelpDesk 2025-10-08T06:32Z 213K followers, XX engagements
"Hi there we would like to review the issue with your deposit and provide you with information as quickly as possible. Please reach out to our chat support here: We will assign an agent to assist you promptly. If you have already contacted us please share your case ID for further assistance. TS"
X Link @BinanceHelpDesk 2025-10-13T18:08Z 213K followers, XX engagements
"Hi there Please note that a project featured on Binance Alpha is not automatically listed on the Spot market. Binance Alpha is a platform designed to showcase early-stage projects with potential. While some tokens highlighted on Binance Alpha may be reviewed for possible future listings on Binance Exchange and Spot markets such listings are not guaranteed. All official listings will be announced through our official channels once they are available on Binance Wallet or Binance Exchange. Thank you for your interest β -MK"
X Link @BinanceHelpDesk 2025-10-13T23:25Z 213K followers, XX engagements
"Hello it's a pleasure to help Can you please share more details regarding your issue to withdraw crypto Please check this tutorial to better help you: Please access our support by clicking on "π§" icon in your app or you can also contact us via link: . Glad to help LS"
X Link @BinanceHelpDesk 2025-10-16T03:53Z 213.1K followers, XX engagements
"Hi there. You can follow the steps below to contact our support team. Heres how you can connect: X. Visit or click on the π§ icon in the top right corner of the app's main page. X. Log in to your account or select the Continue as a Visitor option to proceed without logging in. X. Scroll down and click on Get Support. X. Click the + icon type your inquiry in the chat box and choose the category that best describes your issue. X. Click on Unsolved then Not relevant and select Yes transfer to customer service. X. One of our agents will promptly assist you. WI"
X Link @BinanceHelpDesk 2025-10-13T11:12Z 212.8K followers, XX engagements
"Hi Tayyab you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-15T18:08Z 213.1K followers, XX engagements
"We kindly remind you that response times may be longer than usual due to a high volume of inquiries. You can share all the details in the chat window and minimize it using the arrow icon at the top right. You dont have to stay in the chat window the entire time. You will be notified when a new message from our agent arrives. We really appreciate your patience and understanding. MK"
X Link @BinanceHelpDesk 2025-10-13T17:35Z 213K followers, XX engagements
"@Rabiussunny11 @shahrianazim6 @cz_binance @binance Were continuously working to improve our platforms performance and user experience. If youve encountered any specific issues or delays please let us know so we can assist you promptly. We're 24/4 available via DM for prompt assistance. EA"
X Link @BinanceHelpDesk 2025-10-13T05:05Z 212.9K followers, XX engagements
"@chiefchris55 Hello there Please join our chat at After the bot responds click Get Support then select Unresolved Not relevant Yes please transfer to customer support. An agent will be assigned to assist you shortly. -SE"
X Link @BinanceHelpDesk 2025-10-15T11:23Z 213K followers, XX engagements
"You don't need to wait for a token to be listed in Binance Wallet. Take control of your crypto assets by adding tokens to manually using the tokens' contract address. Here is the full guide π"
X Link @BinanceHelpDesk 2025-09-22T10:51Z 213.1K followers, 7603 engagements
"Choosing the right crypto wallet is key to keeping your assets safe. Hot wallets offer convenience and quick access while cold wallets provide enhanced security by storing funds offline. Learn all pros and cons to decide what fits your needs best. π"
X Link @BinanceHelpDesk 2025-10-12T05:56Z 213.1K followers, 19.6K engagements
"@nadim_zidan We see that our agent has informed you accordingly. Please refer to it. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. β -MK"
X Link @BinanceHelpDesk 2025-10-12T19:54Z 213.1K followers, XX engagements
"Hello there We have additional support for our users and have published a post here that we invite you to consult: If you have already contacted our support please share the case ID with us so that we can follow up on it. If you have closed the previous chat please know that we are still reachable here: Thank you -SE"
X Link @BinanceHelpDesk 2025-10-15T09:50Z 213.1K followers, XXX engagements
"Hi Abdullah. All Futures Margin and Loan users who held USDE BNSOL and WBETH as collateral and were impacted by the depeg between 2025-10-10 21:36 and 22:16 (UTC) will be compensated together with any liquidation fees incurred. The compensation amount will be the difference between the market price at 2025-10-11 00:00 (UTC) and their respective liquidation price. "Resolution of USDE BNSOL and WBETH Price Depeg and Risk Control Enhancements" can be found here: Users who have other cases outside of the above scope can contact support - Kindly keep your private data unshared via social media due"
X Link @BinanceHelpDesk 2025-10-15T17:38Z 213.1K followers, XX engagements
"Hi Ash thank you for your question. All Futures Margin and Loan users who held USDE BNSOL and WBETH as collateral and were impacted by the depeg between 2025-10-10 21:36 and 22:16 (UTC) will be compensated together with any liquidation fees incurred. The compensation amount will be the difference between the market price at 2025-10-11 00:00 (UTC) and their respective liquidation price. You can also learn more about it here: Also if your case outside of the scope you can contact our customer support through live chat directly at (App: Headphone π§ symbol on dashboard) to submit your requests"
X Link @BinanceHelpDesk 2025-10-12T10:03Z 212.8K followers, XXX engagements
"Hello We offer additional support for our users and have published a post that we encourage you to read here: If you have already contacted our support team please provide us with your case ID so we can follow up. If your previous chat was closed please note that you can still reach us here: and your request will be reviewed. -SE"
X Link @BinanceHelpDesk 2025-10-15T16:09Z 213K followers, XX engagements
"Hello Currently this cryptocurrency is not listed and you can only buy it on Alpha. Please note that tokens on Alpha do not necessarily guarantee a listing on Binance. We would like to emphasize that you should do your own research (DYOR) before investing. For any further assistance our support team is here to help. -SE"
X Link @BinanceHelpDesk 2025-10-06T15:37Z 212.8K followers, 9125 engagements
"Hi Michael To get past the bot replies after the chatbots automatic response please click: Unsolved Not relevant Yes Transfer as shown in the attached image. This will connect you to a live agent who can assist you directly. Regarding the price difference between spot and futures: The spot price is the current market price for immediate transactions. The futures price is based on the spot price plus a futures premium which can be positive or negative depending on market conditions. You can learn more about the differences between spot and futures trading here: LP"
X Link @BinanceHelpDesk 2025-10-14T12:30Z 213K followers, XX engagements
"Hi Hamza you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-13T15:13Z 212.9K followers, XX engagements
"Hello Thank you for your feedback. Please note that each airdrop has its own specific rules. The Minimum Points Required is a pre-set eligibility threshold agreed by the project team and Binance to align rewards with meaningful participation manage limited token supply and prevent abuse. Its published before launch and cant be changed mid-campaign or by exception; if your points are below the threshold the claim option wont appear. Your feedback is valuable to us. You can share more suggestions here: Thank you for your continued support and trust WI"
X Link @BinanceHelpDesk 2025-10-15T11:25Z 213K followers, XX engagements
"Hello Thank you for your feedback. Please be aware that each airdrop has its own specific rules. The Minimum Points Required is a predetermined eligibility criterion set by the project team in collaboration with Binance. This threshold helps ensure that rewards go to actively engaged participants manages the limited token supply and prevents misuse. It is announced prior to the campaign launch and cannot be adjusted during the campaign or on a case-by-case basis. If your points fall below this requirement the claim option will not be available. We appreciate your input. You can submit"
X Link @BinanceHelpDesk 2025-10-15T11:31Z 212.9K followers, XX engagements
"Hi Abdullah we see that you have an active chat. Please share all details in the chat our agent will inform you accordingly. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. β -MK"
X Link @BinanceHelpDesk 2025-10-15T16:40Z 213.1K followers, XX engagements
"Hi Trker you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-12T19:26Z 213.1K followers, XX engagements
"Hi there we would like to review your situation and provide you with information as quickly as possible. Please reach out to our chat support here: We will assign an agent to assist you immediately. If you have already contacted us please share your case ID for further assistance. TS"
X Link @BinanceHelpDesk 2025-10-15T23:30Z 213K followers, XX engagements
"Hi there. Please clarify if you meant the Binance account verification Please specify the error you are facing during the process. You can try again by following the guide here: If you still encounter issues please contact customer support via and share your CID with us so we can follow up on your inquiry as well. Thank you. HN"
X Link @BinanceHelpDesk 2025-10-14T01:18Z 213.1K followers, XX engagements
"Hello there. Thank you for bringing this issue to our attention. We'd like to investigate it with our expert team and help you further. Please reach out to us via live chat. Heres how you can connect: X. Visit or click on the π§ icon in the top right corner of the app's main page. X. Log in to your account or select the Continue as a Visitor option to proceed without logging in. X. Scroll down and click on Get Support. X. Click the + icon type your inquiry in the chat box and choose the category that best describes your issue. X. Click on Unsolved then Not relevant and select Yes transfer to"
X Link @BinanceHelpDesk 2025-10-13T12:29Z 213K followers, XX engagements
"Hi there we are here to help Due to a high volume of inquiries our response times may be longer than usual. Kindly do not end the chat our team will respond to you shortly. We are committed to providing our users with the best support possible. We really appreciate your patience and understanding. JA"
X Link @BinanceHelpDesk 2025-10-12T01:10Z 212.9K followers, XXX engagements
"@kidsreallycute @heyibinance Could you please try refreshing the page Thanks for your patience and understanding If the issue persists feel free to reach out. π EA"
X Link @BinanceHelpDesk 2025-10-09T07:39Z 212.8K followers, XX engagements
"Hi Serkan you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-12T16:15Z 212.9K followers, XX engagements
"Hi Nadim You can share your case ID or you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. (Bot FAQs) When the bot answers select "Unsolved" and click "Not"
X Link @BinanceHelpDesk 2025-10-12T19:46Z 212.9K followers, XX engagements
"Hi Malik you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-15T16:37Z 213.1K followers, XX engagements
"@AsifMeh90727116 @_RichardTeng Hello Asif You can read our full statement and the compensation plan via: Feel free to reach out to us via live chat if you have further questions at: Thank you. WI"
X Link @BinanceHelpDesk 2025-10-13T11:10Z 213.1K followers, XX engagements
"Hi Abdul you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-15T16:35Z 213.1K followers, XX engagements
"Hi there. Compensation has been distributed in two batches totaling approximately XXX million USD. Users can refer to our announcement on this matter for more information. Users can refer to our announcement: on this matter for more information. Thank you. JA"
X Link @BinanceHelpDesk 2025-10-13T04:26Z 212.9K followers, XX engagements
"@Coonopressure @binance Hi there To better understand your concern we ask you to share the TxID with us. We'll check and inform you accordingly. EA"
X Link @BinanceHelpDesk 2025-10-13T00:14Z 213K followers, XX engagements
"Hi Sajjad you can connect with our support team via live or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-12T15:11Z 212.9K followers, XX engagements
"Hello rfan we are here to help Due to a high volume of inquiries our response times may be longer than usual. We really appreciate your patience and understanding. If your question is simple and does not require a detailed account investigation please feel free to send us @BinanceHelpdesk a direct message for quicker assistance or provide details of your case. We are committed to providing our users with the best support possible and will get back to you as soon as we can. JA"
X Link @BinanceHelpDesk 2025-10-13T03:42Z 212.9K followers, XX engagements
"Hello Nicky Were here to assist you. If you are enquiring about the compensation plan for USDE BNSOL and WBETH please refer to the official announcement: For the best support please contact our customer service via chat by following these steps: 1- Visit 2- Log in to your account or continue as a visitor 3- Scroll down and click on (Get Support) 4- Tap the (+) icon at the bottom right and select (Bot FAQs) 5- Choose the category that best matches your issue 6- After receiving the chatbots automatic reply 7- Click Unsolved Not relevant (Transfer to Customer Service) A specialist will be"
X Link @BinanceHelpDesk 2025-10-14T01:10Z 213K followers, XX engagements
"@DegenAussie15 Hi there we understand your concern. Please check more details on our announce post here: Should you have any questions feel free to share with us - CN"
X Link @BinanceHelpDesk 2025-10-15T06:29Z 213K followers, XX engagements
"Hello Thank you for your feedback. Please be aware that each airdrop follows its own specific set of rules. The Minimum Points Required is a predetermined eligibility criterion established by the project team in collaboration with Binance. This ensures that rewards are given for meaningful participation helps manage the limited token supply and prevents misuse. This threshold is announced before the campaign starts and cannot be changed during the campaign or by exception. If your points do not meet the minimum requirement the claim option will not be available. We appreciate your input. Feel"
X Link @BinanceHelpDesk 2025-10-15T11:23Z 213K followers, XX engagements
"Hi Sohail you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-15T16:36Z 213.1K followers, XX engagements
"Hello there Binance Convert pricing does not include traditional trading fees when converting cryptocurrencies. In Instant Mode Binance Convert quotes its conversion prices dynamically taking into account market conditions at the time. Recurring Mode allows you to automate crypto investments and grow your crypto holdings with zero fees. In Limit Mode once your limit order is executed by Binance at the specified limit price the assets will be converted exactly at the specified limit price. You can see all details from here; If you have an issue please start a chat by clicking ''π§'' icon on"
X Link @BinanceHelpDesk 2025-10-12T18:30Z 212.9K followers, XX engagements
"Hi there Please note that a project featured on Binance Alpha is not automatically listed on the Spot market. Binance Alpha is a platform designed to showcase early-stage projects with potential. While some tokens highlighted on Binance Alpha may be reviewed for possible future listings on Binance Exchange and Spot markets such listings are not guaranteed. All official listings will be announced through our official channels once they are available on Binance Wallet or Binance Exchange. Thank you for your interest β -MK"
X Link @BinanceHelpDesk 2025-10-13T23:25Z 213K followers, XX engagements
"Hi there you are currently searching for EUR which is a fiat currency in the cryptocurrency list. Therefore it is normal that you cannot locate it there. Kindly check the available currencies and methods on our website here: If you face any issues feel free to send us a DM or directly reach out to our chat support here: TS"
X Link @BinanceHelpDesk 2025-10-13T19:30Z 213K followers, XXX engagements
"Hi there first of all we'd like to clarify once again that your issue has been well received by our team and is currently under investigation. As we have announced publicly Binance takes accountability for any issues or errors that fall under our responsibility. Every one of our users is valuable and we pay great attention to reviewing each case in detail. We kindly ask for your patience during this reviewing period. Thank you TS"
X Link @BinanceHelpDesk 2025-10-13T16:04Z 213K followers, XX engagements
"Hi there. We are sorry for your losses. Wed be delighted to review your case and explore ways we can assist you. Please reach out to our support team. Heres how you can connect: X. Visit or click on the π§ icon in the top right corner of the app's main page. X. Log in to your account or select the Continue as a Visitor option to proceed without logging in. X. Scroll down and click on Get Support. X. Click the + icon type your inquiry in the chat box and choose the category that best describes your issue. X. Click on Unsolved then Not relevant and select Yes transfer to customer service. 6."
X Link @BinanceHelpDesk 2025-10-13T14:15Z 213.1K followers, XX engagements
"Hello Ramez the previous timeframe provided is for the appeal of Binance Alpha restriction. Upon checking your appeal we have reviewed your chat conversation and confirmed that you were provided with an estimated timeframe. Please check your chat history for the accurate ETA. We appreciate your understanding and patience during this period. Thank you. HX"
X Link @BinanceHelpDesk 2025-10-15T08:50Z 213K followers, XX engagements
"@UmiChauhan @meirajhaq @cz_binance @_RichardTeng @binance Hi Umer due to a high volume of inquiries our response times may be longer than usual. We really appreciate your patience and understanding. We are committed to providing our users with the best support possible and will get back to you as soon as we can. TS"
X Link @BinanceHelpDesk 2025-10-15T18:58Z 213.1K followers, XX engagements
"Hi Nur due to a high volume of inquiries our response times may be longer than usual. We truly appreciate your patience and understanding. If you have already reached out to our chat support kindly wait for the teams response. We are committed to providing our users with the best support possible and will get back to you as soon as we can. Thank you. TS"
X Link @BinanceHelpDesk 2025-10-13T15:15Z 213K followers, XX engagements
"@elltzy775 @airplanestar_ @apecoin @wallchain_xyz Hello elltzy A pleasure to help Can you please DM us and inform which country in Asia you are living in the moment to better understand your options. LS βΊ"
X Link @BinanceHelpDesk 2025-10-16T04:49Z 213.1K followers, XX engagements
"Hi Sohaib We see that you have an active chat. Our agent will join and inform you accordingly as soon as possible. We understand your frustration but we must remind you that our response times may take longer than usual due to a high volume of inquiries. We truly appreciate your patience and understanding. π -MK"
X Link @BinanceHelpDesk 2025-10-15T18:07Z 213.1K followers, XX engagements
"@NElgwely @binance Hello To assist you further and review your situation could you please provide your latest case ID with our chat support LK"
X Link @BinanceHelpDesk 2025-10-15T09:11Z 213.1K followers, XX engagements
"Hi Abdullah you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to"
X Link @BinanceHelpDesk 2025-10-15T16:33Z 213.1K followers, XX engagements
"Hello Were here to assist you. Due to the current high volume of inquiries we sincerely apologize for the longer waiting time. π The entire Binance team is working around the clock to respond to your queries as quickly as possible. Rest assured as soon as the review concludes you will be informed immediately via email or on your app. Your understanding during this time is sincerely appreciated. EA"
X Link @BinanceHelpDesk 2025-10-13T06:05Z 212.9K followers, XX engagements
"Hi Matthaios firstly we would like to clarify that Binance is a free-market crypto exchange and all coin/token values are determined by the same free market. Even for the same token or coin different markets or exchanges can have different prices which is completely natural. This is due to factors such as varying supply and demand liquidity differences trading volumes and market conditions. On the other hand we would like to investigate your specific position and provide you with the appropriate information. To do this please directly reach out to our chat support here: One of our specialists"
X Link @BinanceHelpDesk 2025-10-15T23:35Z 213.1K followers, XX engagements
"@chipleader76 @RuneCrypto_ @cz_binance Hi there we have already informed you in another one of your posts here. Kindly check it. TS"
X Link @BinanceHelpDesk 2025-10-13T19:39Z 213K followers, XXX engagements
"Hi there you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-12T21:16Z 213.1K followers, XX engagements
"Hi there Please note that a project featured on Binance Alpha is not automatically listed on the Spot market. Binance Alpha is a platform designed to showcase early-stage projects with potential. While some tokens highlighted on Binance Alpha may be reviewed for possible future listings on Binance Exchange and Spot markets such listings are not guaranteed. All official listings will be announced through our official channels once they are available on Binance Wallet or Binance Exchange. Thank you for your interest β -MK"
X Link @BinanceHelpDesk 2025-10-13T23:25Z 213K followers, XX engagements
"@satta_rsakline9 @BinanceWallet Hi Sattar. Binance Alpha is the first platform to feature Recall Network (RECALL) with Alpha trading opening on October XX 2025 at 12:00 (UTC). For more details check out our post here: - HN"
X Link @BinanceHelpDesk 2025-10-15T08:59Z 213K followers, XX engagements
"Hello there due to a high volume of queries our response time might be longer than usual. We really appreciate your patience and understanding. You can minimize your chat window but please avoid closing it to prevent further delays. Once an agent is available you'll be notified. We are committed to providing our users with the best support possible and will get back to you as soon as possible. Thank you. RA"
X Link @BinanceHelpDesk 2025-10-12T20:40Z 213K followers, XX engagements
"@CFomos88 Hi there we understand your feeling. As we replied in DM please bear with us on chat. The relevant team will check and reply as soon as possible. Thank you for your understanding - CN"
X Link @BinanceHelpDesk 2025-10-13T03:36Z 213K followers, XXX engagements
"Hello Abdullah were here to support you As we are currently experiencing a high volume of inquiries response times may be a bit longer than usual. We truly appreciate your patience and understanding. If your question is straightforward and doesnt require an in-depth account review you can reach out to us directly via @BinanceHelpdesk for faster assistance. Alternatively you can share your case details including the Case ID and screenshots of the issue under this tweet. We remain dedicated to providing you with the best support and will get back to you as soon as possible. Thank you JA"
X Link @BinanceHelpDesk 2025-10-12T07:08Z 212.8K followers, XX engagements
"Hello Justin The Minimum Points Required is a predetermined eligibility criterion established by the project team in collaboration with Binance. This ensures that rewards are given for meaningful participation helps manage the limited token supply and prevents misuse. This threshold is announced before the campaign starts and cannot be changed during the campaign or by exception. If your points do not meet the minimum requirement the claim option will not be available. Please be aware that each airdrop follows its own specific set of rules. We appreciate your input. Feel free to share any"
X Link @BinanceHelpDesk 2025-10-15T11:22Z 213K followers, XX engagements
"Hello Tea break It's a pleasure to help To better understand your withdrawal situation You can access our chat through your computer or mobile browser through the link: To access through the app click on "π§" icon in your app This tutorial can better guide you to reach human support: You do not need to be logged in to open a chat with our support and we are available 24/7 If you are unable to reach a human agent let us know the Chat ID and we will forward you to a senior agent. Thank you LS"
X Link @BinanceHelpDesk 2025-10-15T06:12Z 213.1K followers, XX engagements
"@Chayadi666 Hi Andrew thank you for contacting us. If you have any concerns about the appeal result please open a new chat so we can check it further. Thank you - CN"
X Link @BinanceHelpDesk 2025-10-15T06:19Z 213.1K followers, XX engagements
"Hi All Futures Margin and Loan users who held USDE BNSOL and WBETH as collateral and were impacted by the depeg between 2025-10-10 21:36 and 22:16 (UTC) will be compensated together with any liquidation fees incurred. The compensation amount will be the difference between the market price at 2025-10-11 00:00 (UTC) and their respective liquidation price. "Resolution of USDE BNSOL and WBETH Price Depeg and Risk Control Enhancements" can be found here: Users who have other cases outside of the above scope can contact support - -SA"
X Link @BinanceHelpDesk 2025-10-12T17:51Z 212.9K followers, XX engagements
"Hello We're here to assist you. Please take a moment to read our latest announcement: Binance Announces The $XXX Million Together Initiative - An Industry Recovery and Confidence Rebuilding Plan Also we can see that our specialist provided you all necessary details on chat thank you. JA"
X Link @BinanceHelpDesk 2025-10-15T01:16Z 213K followers, XX engagements
"Hi Frank Thank you for your interest This project is currently available on Binance Futures. Please note that being listed on Futures doesnt mean its automatically available on the Spot market as Spot listings need a separate approval process. For the latest updates on new Spot listings you can check here: Thanks again IC"
X Link @BinanceHelpDesk 2025-10-13T23:01Z 213K followers, XXX engagements
"Hello there. Thank you for bringing this issue to our attention. We'd like to investigate it with our expert team and help you further. Please reach out to us via live chat. Heres how you can connect: X. Visit or click on the π§ icon in the top right corner of the app's main page. X. Log in to your account or select the Continue as a Visitor option to proceed without logging in. X. Scroll down and click on Get Support. X. Click the + icon type your inquiry in the chat box and choose the category that best describes your issue. X. Click on Unsolved then Not relevant and select Yes transfer to"
X Link @BinanceHelpDesk 2025-10-13T13:02Z 212.8K followers, XX engagements
"@SatishSuma79842 We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. π -MK"
X Link @BinanceHelpDesk 2025-10-12T22:38Z 213K followers, XX engagements
"π¨ Beware of fake tokens π¨ Fake token attacks are a widespread scam where criminals create fraudulent tokens to steal money or sensitive data. π§΅ π"
X Link @BinanceHelpDesk 2024-08-01T14:06Z 213.1K followers, 15.5K engagements
"Hi Thuyet. Binance will list YB at 2025-10-15 11:00 (UTC) and open trading against USDT USDC BNB FDUSD and TRY pairs. The seed tag will be applied to YB. Users can start depositing YB at 2025-10-14 12:00 (UTC). *Please note that YB will be available on Binance Alpha and can be traded on Binance Alpha (time will be announced later) but YB will no longer be showcased on Binance Alpha after spot trading opens. For more details check out our announcement here: - HN"
X Link @BinanceHelpDesk 2025-10-15T06:17Z 213.1K followers, XX engagements
"@cryptokillua99 @cz_binance @JakeGagain Hello there it is available on Binance Alpha and you can check it here: If you require further assistance feel free to reach out to us TS"
X Link @BinanceHelpDesk 2025-10-09T18:48Z 213.1K followers, 1547 engagements
"@Mohdamin58 Hi there Thank you for sharing your concerns. For further information you can refer to our announcement here: Should you need assistance with your account kindly contact us via live chat support at: We'll gladly advise you. RA"
X Link @BinanceHelpDesk 2025-10-12T19:21Z 212.9K followers, XX engagements
"Hi there. To ensure this is not a network issue on your end please try using a different internet connection next time. Additionally you can clear the app cache update the app or reinstall it and try again: *Note: If you have created a Binance wallet within the Binance app please make sure to back it up and securely save the backup information before clearing the cache or reinstalling the app. If the issue continues please contact our support team at and provide a video recording of the entire process until the error occurs for further checking and assistance. Thank you. HN"
X Link @BinanceHelpDesk 2025-10-15T01:39Z 213K followers, XX engagements
"Hi there please check the airdrop details on our announcement post This is just the first phase additional batches are being processed and will follow soon. We appreciate everyones patience and support as we complete the full rollout. Please follow BNB Chain X page for more updates. Thank you - CN"
X Link @BinanceHelpDesk 2025-10-15T08:11Z 213K followers, XX engagements
"@izationgroup @cz_binance Hi there we see that you have been informed via DM and are currently in contact with our chat support. Due to a high volume of inquiries response times may be longer than usual. We really appreciate your patience and understanding. TS"
X Link @BinanceHelpDesk 2025-10-15T17:19Z 213.1K followers, XX engagements
"Hello Diego upon checking we see that your case has been reported and our time is actively reviewing please note you will get notified once review is done. Also please refer to our new announcement: Binance Announces The $XXX Million Together Initiative - An Industry Recovery and Confidence Rebuilding Plan If you still need assistance or have more inquires kindly reach our support at: thank you. JA"
X Link @BinanceHelpDesk 2025-10-15T01:55Z 213.1K followers, XX engagements
"@GwolfkIIng Hi there please check our announcement at: and please stay tuned for more details If you need more checking and support feel free to contact us via chat: - CN"
X Link @BinanceHelpDesk 2025-10-15T03:03Z 213.1K followers, XXX engagements
"@Wajahat_SM @meirajhaq @cz_binance @_RichardTeng Hello Ali we aim to address your issue promptly and keep you informed. Kindly contact our chat support at We will assign an agent to help you right away. If you have already done so please provide your case ID for further assistance. TS"
X Link @BinanceHelpDesk 2025-10-15T20:53Z 213.1K followers, XX engagements
"@manpindarsingh @binance @cz_binance Hello there Manpindar Thank you for reaching out to us on X. We are here to help you out. Please check this link out and fill out the compensation form by contacting our support team via live chat at Thank you. AE"
X Link @BinanceHelpDesk 2025-10-15T08:28Z 213K followers, XX engagements
"@Neyapsakbosuna @heyibinance @cz_binance Hi there due to a high volume of inquiries our response times may be longer than usual. We really appreciate your patience and understanding. We are committed to providing our users with the best support possible and will get back to you as soon as we can. HX"
X Link @BinanceHelpDesk 2025-10-15T13:58Z 213.1K followers, XX engagements
"Security is Binances number one priority. While we always keep our security measures robust and updated you must also take actions to prevent all kinds of scam. Protect your assets and stay SAFU in the crypto world Read more todayπ"
X Link @BinanceHelpDesk 2025-09-16T07:42Z 213.1K followers, 7111 engagements
"@Nukeitin123 @meirajhaq @cz_binance @_RichardTeng Hi there we see that youve reached out to our chat support regarding your situation and our specialist has already informed you in detail about the final outcome. Kindly review the chat history. Thank you. TS"
X Link @BinanceHelpDesk 2025-10-15T18:44Z 213.1K followers, XX engagements
"Hi there we would like to take a look at your matter and inform you accordingly as quickly as possible. Therefore could you be so kind as to reach our chat support here We will assign an agent for you right away. Please share your case ID with us for further assistance if you already did that. TS"
X Link @BinanceHelpDesk 2025-10-15T23:38Z 213.1K followers, XX engagements
"We are aware of the X posts by @cjhtech on XX October 2025 that contain allegations against Binance that are false and defamatory. These are also clearly designed to mislead the community and attack the integrity of Binances listing process. X. Binance does not profit from its listing process - the token allocations are for Binance users. Binance does not charge listing fees and the security deposit is required for the protection of users. This ensures the projects remain operational after getting listed. It is usually refundable within 1-2 years timeframe on certain conditions. CJs"
X Link @BinanceHelpDesk 2025-10-14T17:49Z 213.1K followers, 1.5M engagements
"Hi Affan you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-15T18:08Z 213.1K followers, XX engagements
"Hi there thank you for bringing your concerns to our attention. We'd love to check details and inform you accordingly kindly join our live chat at (App: Click headphone π§ symbol on dashboard) and share your Case ID with us. It will be appeared on top of your chat box after clicking "Get support" and selecting related category. KO"
X Link @BinanceHelpDesk 2025-10-12T13:31Z 213K followers, XXX engagements
"Hi Fareeha you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. (Bot FAQs) When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer"
X Link @BinanceHelpDesk 2025-10-13T17:03Z 213K followers, XX engagements
"Hi there you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-12T20:35Z 212.8K followers, XX engagements
"Hi Vincent you can connect with our support team via live chat or from the headphone icon at the top right on the app's homepage so we can check it together. We kindly remind you that our response times may be longer than usual due to a high volume of inquiries. We really appreciate your patience and understanding. Please be sure that you are following the instructions below to connect with an agent: Once you are on chat click on "Get support to reach the chat bot. Select a topic by pressing + icon. When the bot answers select "Unsolved" and click "Not relevant" then "Yes transfer to customer"
X Link @BinanceHelpDesk 2025-10-12T21:10Z 213K followers, XX engagements
"@anas_mahmood98 @meirajhaq @cz_binance @_RichardTeng Hi we want to look into your matter and update you as soon as possible. Please reach out to our chat support here: An agent will be assigned to you immediately. If you have already contacted us please share your case ID for further assistance. TS"
X Link @BinanceHelpDesk 2025-10-15T22:50Z 213.1K followers, XX engagements
"Hello there due to a high volume of queries our response time might be longer than usual. We see you have been assisted via live chat and had your concerns clarified. Should you still have any doubts don't hesitate to return to your active chat with us. We really appreciate your patience and understanding thank you RA"
X Link @BinanceHelpDesk 2025-10-12T15:55Z 212.8K followers, XX engagements
"Hello Alex If the issue is still there you can report scam on p2p by following this guidance If you would need additional checking and you faced scam from the same person please open a new chat at or by tapping the headphones π§ icon at the top right of the apps homepage. VG"
X Link @BinanceHelpDesk 2025-10-14T21:59Z 213K followers, XX engagements
"Hello Thank you for your feedback. Please note that each airdrop has its own specific rules. The Minimum Points Required is a pre-set eligibility threshold agreed by the project team and Binance to align rewards with meaningful participation manage limited token supply and prevent abuse. Its published before launch and cant be changed mid-campaign or by exception; if your points are below the threshold the claim option wont appear. Your feedback is valuable to us. You can share more suggestions here: Thank you for your continued support and trust WI"
X Link @BinanceHelpDesk 2025-10-15T10:45Z 212.9K followers, XX engagements
"Hello Thank you for your feedback. Please be aware that each airdrop has its own specific rules. The Minimum Points Required is a predetermined eligibility criterion set by the project team in collaboration with Binance. This threshold helps ensure that rewards go to actively engaged participants manages the limited token supply and prevents misuse. Thank you for your continued support and trust HX"
X Link @BinanceHelpDesk 2025-10-15T09:23Z 213K followers, XX engagements