# Klarna Group plc (KLAR) Klarna's CEO acknowledges that the company's pursuit of cost-cutting through AI in customer service went too far, signaling a shift back to human interaction. Meanwhile, social media buzz highlights both the convenience of Klarna for purchases and concerns about potential debt accumulation. ### About Klarna Group plc Klarna Group plc is a financial technology company offering 'buy now, pay later' services, online banking, and payment solutions. Klarna Group plc uses the ticker $KLAR for trading. Listed in the [Stocks](/list/stocks) category. ### Insights - Klarna Group plc (KLAR) social dominance is up 180.95% from the previous week. - Klarna Group plc (KLAR) sentiment is up 53.49% from the previous week. - Klarna Group plc (KLAR) creators is up 465.85% from the previous year. - Klarna Group plc (KLAR) engagements is up 24.95% from the previous week. - Klarna Group plc (KLAR) mentions is up 453.43% from the previous year. - Klarna Group plc (KLAR) posts created is up 94.82% from the previous week. ### Price: $18.10  [Price 24-Hour Time-Series Raw Data](/topic/klarna/time-series/close.tsv) The stock price is bearish, trading below its IPO price, influenced by negative sentiment surrounding debt accumulation and market performance. However, recent positive social engagement and expansion news are providing some support. 24-Hour: 2.36% 7-Day: -12.47% 30-Day: -37.55% 1-Year High: $45.80 on 2025-09-10 1-Year Low: $17.80 on 2026-02-12 ### AltRank: [---]  [AltRank 24-Hour Time-Series Raw Data](/topic/klarna/time-series/alt_rank.tsv) Klarna Group plc (KLAR) is currently AltRank #248 based on combined combined social and market metrics Daily Average: [---] [--] Week: [---] +226 [--] Month: [---] [----] 1-Year High: [-----] on 2026-01-26 1-Year Low: [--] on 2025-10-04 ### Galaxy Score: [-----]  [Galaxy Score 24-Hour Time-Series Raw Data](/topic/klarna/time-series/galaxy_score.tsv) Current Value: [-----] Daily Average: [--] [--] Week: [--] [---] [--] Month: [--] [---] [--] Months: [--] [---] [--] Year: [--] [---] 1-Year High: [--] on 2025-09-10 1-Year Low: [--] on 2025-03-22 ### Engagements: [---------] (24h)  [Engagements 24-Hour Time-Series Raw Data](/topic/klarna/time-series/interactions.tsv) Current Value: [---------] Daily Average: [---------] [--] Week: [----------] +25% [--] Month: [----------] -39% [--] Months: [-----------] +16% [--] Year: [-------------] +443% 1-Year High: [-----------] on 2025-03-21 1-Year Low: [-------] on 2025-03-01 Engagements by network (24h): X: [---------] Reddit: [---] News: [------] Instagram: [------] YouTube: [------] TikTok: [-------] ### Mentions: [-----] (24h)  [Mentions 24-Hour Time-Series Raw Data](/topic/klarna/time-series/posts_active.tsv) Current Value: [-----] Daily Average: [-----] [--] Week: [-----] +36% [--] Month: [------] +12% [--] Months: [------] +42% [--] Year: [------] +453% 1-Year High: [-----] on 2025-03-21 1-Year Low: [---] on 2025-02-23 Mentions by network (24h): X: [-----] Reddit: [--] News: [--] Instagram: [--] YouTube: [---] TikTok: [---] ### Creators: [-----] (24h)  [Creators 24-Hour Time-Series Raw Data](/topic/klarna/time-series/contributors_active.tsv) [-----] unique social accounts have posts mentioning Klarna Group plc (KLAR) in the last [--] hours which is down 1.40% from [-----] in the previous [--] hours Daily Average: [-----] [--] Week: [-----] +34% [--] Month: [-----] +14% [--] Months: [------] +26% [--] Year: [------] +466% 1-Year High: [-----] on 2025-03-21 1-Year Low: [---] on 2025-02-18 The most influential creators that mention Klarna Group plc in the last [--] hours | Creator | Rank | Followers | Posts | Engagements | | ------- | ---- | --------- | ----- | ----------- | | [@Klarna](/creator/twitter/Klarna) | [--] | [------] | [--] | [---------] | | [@theforumstore](/creator/instagram/theforumstore) | [--] | [-------] | [--] | [------] | | [@klarnaseb](/creator/twitter/klarnaseb) | [--] | [------] | [--] | [------] | | [@upediashorts](/creator/youtube/upediashorts) | [--] | [----------] | [--] | [------] | | [@realbgshyst](/creator/tiktok/realbgshyst) | [--] | [-------] | [--] | [------] | | [@flordeluna.pr](/creator/instagram/flordeluna.pr) | [--] | [------] | [--] | [------] | | [@vildkatten](/creator/twitter/vildkatten) | [--] | [-----] | [--] | [------] | | [@BaldKnower](/creator/twitter/BaldKnower) | [--] | [-----] | [--] | [-----] | | [@JohannesKillman](/creator/twitter/JohannesKillman) | [--] | [-----] | [--] | [-----] | | [@moneytalk.with.shae](/creator/tiktok/moneytalk.with.shae) | [--] | [------] | [--] | [-----] | [View More](/list/creators/klarna/100) ### Sentiment: 32%  [Sentiment 24-Hour Time-Series Raw Data](/topic/klarna/time-series/sentiment.tsv) Current Value: 32% Daily Average: 58% [--] Week: 66% +23% [--] Month: 26% -7% [--] Months: 26% -49% [--] Year: 26% -20% 1-Year High: 92% on 2025-11-16 1-Year Low: 10% on 2025-05-19 Most Supportive Themes: - Klarna Card Benefits: (30%) Users are highlighting the benefits and ease of use of the Klarna Card, particularly in the US market. - Partnerships and Expansion: (25%) Mentions of Klarna's partnerships, such as with Apple Pay and DoorDash, are seen as positive steps for expansion and user convenience. - IPO Success: (20%) Celebrations and positive commentary on Klarna's successful IPO and debut on the New York Stock Exchange. Most Critical Themes: - Debt Accumulation Concerns: (40%) Concerns about the potential for debt accumulation and the risks associated with Buy Now Pay Later (BNPL) services. - AI and Customer Service Issues: (35%) Criticism of Klarna's shift to AI-driven customer service, which led to lower service quality. - Market Performance: (25%) Negative sentiment regarding Klarna's market performance, with the stock price falling below the IPO price. ### Social Dominance: 0.139%  [Social Dominance 24-Hour Time-Series Raw Data](/topic/klarna/time-series/social_dominance.tsv) Current Value: 0.139% Daily Average: 0.174% [--] Week: 0.665% +0.429% [--] Month: 0.209% -0.019% [--] Months: 0.209% +0.11% [--] Year: 0.209% +0.147% 1-Year High: 0.669% on 2025-03-21 1-Year Low: 0.046% on 2025-02-23 ### Market Dominance: 0.00778%  [Market Dominance 24-Hour Time-Series Raw Data](/topic/klarna/time-series/market_dominance.tsv) Current Value: 0.00778% Daily Average: 0% 1-Year High: 0.447% on 2025-09-10 1-Year Low: 0.00778% on 2026-02-14 ### Market Cap: $6,873,586,920  [Market Cap 24-Hour Time-Series Raw Data](/topic/klarna/time-series/market_cap.tsv) Current Value: $6,873,586,920 Daily Average: $12,442,100,938 [--] Week: $6,873,586,920 -12% [--] Month: $6,832,088,865 -37% 1-Year High: $17,285,826,162 on 2025-09-10 1-Year Low: $6,715,139,801 on 2026-02-12 ### Top Klarna Group plc News Top news links shared on social in the last [--] hours *Showing a maximum of [--] news posts without a LunarCrush subscription.* "Wall Street Breakfast Podcast: BNPL: A Split Decision Seeking Alpha Buy Now Pay Later services like Affirm and Klarna are becoming a go-to option at checkout allowing shoppers to split purchases into smaller often interest-free payments" [News Link](https://seekingalpha.com/article/4870040-wall-street-breakfast-podcast-buy-now-pay-later-a-split-decision) [@SeekingAlpha](/creator/x/SeekingAlpha) 2026-02-13T15:00Z 318.3K followers, [----] engagements "Can Trust in Banking Be Restored Klarnas CEO Shares His Vision - Newsweek Newsweek speaks with Klarna CEO Sebastian Siemiatkowski about disrupting norms engaging customers and finding cheaper mortgages" [News Link](https://www.newsweek.com/klarna-ai-restore-trust-banking-siemiatkowski-vision-11491474) [@Newsweek](/creator/x/Newsweek) 2026-02-11T20:14Z 3.4M followers, 18.5K engagements "Klarna Turns From AI to Real Person Customer Service - Bloomberg Klarna Group Plcs chief executive says his pursuit of cost-cutting in customer service fueled by advancements in artificial intelligence has gone too far" [News Link](https://www.bloomberg.com/news/articles/2025-05-08/klarna-turns-from-ai-to-real-person-customer-service) [@business](/creator/x/business) 2026-01-02T15:00Z 9.8M followers, 825.6K engagements "Buy Now Pay Later (BNPL) Market Size Share & Trends Analysis Report [----] Featuring Profiles of Key Players Affirm Klarna Splitit Payments Sezzle Perpay & More Explore the booming BNPL market projected to hit USD [-----] billion by [----] with a 27% CAGR from [----] Key growth drivers include high purchasing power and interest-free payment benefits Discover opportunities as fintech partnerships and innovative solutions drive the retail segment Buy Now Pay Later Market Buy Now Pay Later Market Dublin Aug. [--] [----] (GLOBE NEWSWIRE) -- The "Buy Now Pay Later Market Size Share & Trends Analysis Report By" [News Link](https://finance.yahoo.com/news/buy-now-pay-later-bnpl-080700727.html) [@YahooFinance](/creator/x/YahooFinance) 2025-12-05T22:00Z 2M followers, 38.4K engagements ### Top Klarna Group plc Social Posts Top posts by engagements in the last [--] hours *Showing a maximum of [--] top social posts without a LunarCrush subscription.* "Credit card delinquencies = 12.7% Klarna 'Pay in 4' delinquencies = 0.88% Klarna longer loan delinquencies = 2.18% BNPL is misunderstood. $KLAR THE U.S. CONSUMER IS SHOWING INCREASING SIGNS OF STRESS. 12.7% OF CREDIT CARD BALANCES ARE 90+ DAYS DELINQUENT THE HIGHEST LEVEL SINCE [----]. THE U.S. CONSUMER IS SHOWING INCREASING SIGNS OF STRESS. 12.7% OF CREDIT CARD BALANCES ARE 90+ DAYS DELINQUENT THE HIGHEST LEVEL SINCE 2011" [X Link](https://x.com/thekriskay/status/2022690367196533035) [@thekriskay](/creator/x/thekriskay) 2026-02-14T15:12Z 42K followers, [----] engagements "Player report cards do not need to be made public. Having said that I am proud to announce that we received straight As from our players And speaking of those players if you want to buy one of their game jerseys go to shop dot steelers dot com now accepting Klarna" [X Link](https://x.com/OldManRooney/status/2022686002427339038) [@OldManRooney](/creator/x/OldManRooney) 2026-02-14T14:54Z 23.4K followers, [---] engagements "Me ha salido un vdeo en TikTok donde hay gente que financia con Klarna la compra mensual de comida. La vida est fatal de verdad" [X Link](https://x.com/irenefinanzas/status/2022675572523176223) [@irenefinanzas](/creator/x/irenefinanzas) 2026-02-14T14:13Z [----] followers, [---] engagements "@treasonoustris LMFAOOOOO yeah i accept klarna" [X Link](https://x.com/flibbier/status/2022673782377459722) [@flibbier](/creator/x/flibbier) 2026-02-14T14:06Z 15.1K followers, [----] engagements Limited data mode. Full metrics available with subscription: lunarcrush.com/pricing
Klarna's CEO acknowledges that the company's pursuit of cost-cutting through AI in customer service went too far, signaling a shift back to human interaction. Meanwhile, social media buzz highlights both the convenience of Klarna for purchases and concerns about potential debt accumulation.
Klarna Group plc is a financial technology company offering 'buy now, pay later' services, online banking, and payment solutions.
Klarna Group plc uses the ticker $KLAR for trading. Listed in the Stocks category.
Price 24-Hour Time-Series Raw Data
The stock price is bearish, trading below its IPO price, influenced by negative sentiment surrounding debt accumulation and market performance. However, recent positive social engagement and expansion news are providing some support.
24-Hour: 2.36% 7-Day: -12.47% 30-Day: -37.55%
1-Year High: $45.80 on 2025-09-10
1-Year Low: $17.80 on 2026-02-12
AltRank 24-Hour Time-Series Raw Data
Klarna Group plc (KLAR) is currently AltRank #248 based on combined combined social and market metrics
Daily Average: [---]
[--] Week: [---] +226
[--] Month: [---] [----]
1-Year High: [-----] on 2026-01-26
1-Year Low: [--] on 2025-10-04
Galaxy Score 24-Hour Time-Series Raw Data
Current Value: [-----]
Daily Average: [--]
[--] Week: [--] [---]
[--] Month: [--] [---]
[--] Months: [--] [---]
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1-Year High: [--] on 2025-09-10
1-Year Low: [--] on 2025-03-22
Engagements 24-Hour Time-Series Raw Data
Current Value: [---------]
Daily Average: [---------]
[--] Week: [----------] +25%
[--] Month: [----------] -39%
[--] Months: [-----------] +16%
[--] Year: [-------------] +443%
1-Year High: [-----------] on 2025-03-21
1-Year Low: [-------] on 2025-03-01
Engagements by network (24h): X: [---------] Reddit: [---] News: [------] Instagram: [------] YouTube: [------] TikTok: [-------]
Mentions 24-Hour Time-Series Raw Data
Current Value: [-----]
Daily Average: [-----]
[--] Week: [-----] +36%
[--] Month: [------] +12%
[--] Months: [------] +42%
[--] Year: [------] +453%
1-Year High: [-----] on 2025-03-21
1-Year Low: [---] on 2025-02-23
Mentions by network (24h): X: [-----] Reddit: [--] News: [--] Instagram: [--] YouTube: [---] TikTok: [---]
Creators 24-Hour Time-Series Raw Data
[-----] unique social accounts have posts mentioning Klarna Group plc (KLAR) in the last [--] hours which is down 1.40% from [-----] in the previous [--] hours
Daily Average: [-----]
[--] Week: [-----] +34%
[--] Month: [-----] +14%
[--] Months: [------] +26%
[--] Year: [------] +466%
1-Year High: [-----] on 2025-03-21
1-Year Low: [---] on 2025-02-18
The most influential creators that mention Klarna Group plc in the last [--] hours
| Creator | Rank | Followers | Posts | Engagements |
|---|---|---|---|---|
| @Klarna | [--] | [------] | [--] | [---------] |
| @theforumstore | [--] | [-------] | [--] | [------] |
| @klarnaseb | [--] | [------] | [--] | [------] |
| @upediashorts | [--] | [----------] | [--] | [------] |
| @realbgshyst | [--] | [-------] | [--] | [------] |
| @flordeluna.pr | [--] | [------] | [--] | [------] |
| @vildkatten | [--] | [-----] | [--] | [------] |
| @BaldKnower | [--] | [-----] | [--] | [-----] |
| @JohannesKillman | [--] | [-----] | [--] | [-----] |
| @moneytalk.with.shae | [--] | [------] | [--] | [-----] |
Sentiment 24-Hour Time-Series Raw Data
Current Value: 32%
Daily Average: 58%
[--] Week: 66% +23%
[--] Month: 26% -7%
[--] Months: 26% -49%
[--] Year: 26% -20%
1-Year High: 92% on 2025-11-16
1-Year Low: 10% on 2025-05-19
Most Supportive Themes:
Most Critical Themes:
Social Dominance 24-Hour Time-Series Raw Data
Current Value: 0.139%
Daily Average: 0.174%
[--] Week: 0.665% +0.429%
[--] Month: 0.209% -0.019%
[--] Months: 0.209% +0.11%
[--] Year: 0.209% +0.147%
1-Year High: 0.669% on 2025-03-21
1-Year Low: 0.046% on 2025-02-23
Market Dominance 24-Hour Time-Series Raw Data
Current Value: 0.00778%
Daily Average: 0%
1-Year High: 0.447% on 2025-09-10
1-Year Low: 0.00778% on 2026-02-14
Market Cap 24-Hour Time-Series Raw Data
Current Value: $6,873,586,920
Daily Average: $12,442,100,938
[--] Week: $6,873,586,920 -12%
[--] Month: $6,832,088,865 -37%
1-Year High: $17,285,826,162 on 2025-09-10
1-Year Low: $6,715,139,801 on 2026-02-12
Top news links shared on social in the last [--] hours
Showing a maximum of [--] news posts without a LunarCrush subscription.
"Wall Street Breakfast Podcast: BNPL: A Split Decision Seeking Alpha Buy Now Pay Later services like Affirm and Klarna are becoming a go-to option at checkout allowing shoppers to split purchases into smaller often interest-free payments"
News Link @SeekingAlpha 2026-02-13T15:00Z 318.3K followers, [----] engagements
"Can Trust in Banking Be Restored Klarnas CEO Shares His Vision - Newsweek Newsweek speaks with Klarna CEO Sebastian Siemiatkowski about disrupting norms engaging customers and finding cheaper mortgages"
News Link @Newsweek 2026-02-11T20:14Z 3.4M followers, 18.5K engagements
"Klarna Turns From AI to Real Person Customer Service - Bloomberg Klarna Group Plcs chief executive says his pursuit of cost-cutting in customer service fueled by advancements in artificial intelligence has gone too far"
News Link @business 2026-01-02T15:00Z 9.8M followers, 825.6K engagements
"Buy Now Pay Later (BNPL) Market Size Share & Trends Analysis Report [----] Featuring Profiles of Key Players Affirm Klarna Splitit Payments Sezzle Perpay & More Explore the booming BNPL market projected to hit USD [-----] billion by [----] with a 27% CAGR from [----] Key growth drivers include high purchasing power and interest-free payment benefits Discover opportunities as fintech partnerships and innovative solutions drive the retail segment Buy Now Pay Later Market Buy Now Pay Later Market Dublin Aug. [--] [----] (GLOBE NEWSWIRE) -- The "Buy Now Pay Later Market Size Share & Trends Analysis Report By"
News Link @YahooFinance 2025-12-05T22:00Z 2M followers, 38.4K engagements
Top posts by engagements in the last [--] hours
Showing a maximum of [--] top social posts without a LunarCrush subscription.
"Credit card delinquencies = 12.7% Klarna 'Pay in 4' delinquencies = 0.88% Klarna longer loan delinquencies = 2.18% BNPL is misunderstood. $KLAR THE U.S. CONSUMER IS SHOWING INCREASING SIGNS OF STRESS. 12.7% OF CREDIT CARD BALANCES ARE 90+ DAYS DELINQUENT THE HIGHEST LEVEL SINCE [----]. THE U.S. CONSUMER IS SHOWING INCREASING SIGNS OF STRESS. 12.7% OF CREDIT CARD BALANCES ARE 90+ DAYS DELINQUENT THE HIGHEST LEVEL SINCE 2011"
X Link @thekriskay 2026-02-14T15:12Z 42K followers, [----] engagements
"Player report cards do not need to be made public. Having said that I am proud to announce that we received straight As from our players And speaking of those players if you want to buy one of their game jerseys go to shop dot steelers dot com now accepting Klarna"
X Link @OldManRooney 2026-02-14T14:54Z 23.4K followers, [---] engagements
"Me ha salido un vdeo en TikTok donde hay gente que financia con Klarna la compra mensual de comida. La vida est fatal de verdad"
X Link @irenefinanzas 2026-02-14T14:13Z [----] followers, [---] engagements
"@treasonoustris LMFAOOOOO yeah i accept klarna"
X Link @flibbier 2026-02-14T14:06Z 15.1K followers, [----] engagements
Limited data mode. Full metrics available with subscription: lunarcrush.com/pricing
/topic/klarna