# Klarna Group plc (KLAR)

Klarna's CEO acknowledges that the company's pursuit of cost-cutting through AI in customer service went too far, leading to a shift back to human agents. Meanwhile, social media buzz highlights both the convenience of Klarna's payment options and concerns about potential debt accumulation.

### About Klarna Group plc
Klarna Group plc is a financial technology company offering 'buy now, pay later' services, online banking, and payment solutions.  
Klarna Group plc uses the ticker $KLAR for trading. Listed in the [Stocks](/list/stocks) category.

### Insights
- Klarna Group plc (KLAR) social dominance is up 59.68% from the previous week.
- Klarna Group plc (KLAR) Galaxy Score™ is up 23.08% from the previous month.
- Klarna Group plc (KLAR) creators is up 465.85% from the previous year.
- Klarna Group plc (KLAR) engagements is up 25.19% from the previous week.
- Klarna Group plc (KLAR) mentions is up 453.43% from the previous year.
- Klarna Group plc (KLAR) posts created is up 86.03% from the previous week.

### Price: $18.10
![Price Line Chart](https://lunarcrush.com/gi/w:600/t:klarna/c:line/m:close/iv:1d.svg)  
[Price 24-Hour Time-Series Raw Data](/topic/klarna/time-series/close.tsv)  
The stock price is bearish, trading below its IPO price, influenced by negative sentiment surrounding debt accumulation and market performance. However, recent positive social engagement and expansion news are providing some support.  

24-Hour: 2.36%
7-Day: -12.93%
30-Day: -37.55%

1-Year High: $45.80 on 2025-09-10  
1-Year Low: $17.80 on 2026-02-12  
  
  
### AltRank: [---]
![AltRank Line Chart](https://lunarcrush.com/gi/w:600/t:klarna/c:line/m:alt_rank/iv:1d.svg)  
[AltRank 24-Hour Time-Series Raw Data](/topic/klarna/time-series/alt_rank.tsv)  
Klarna Group plc (KLAR) is currently AltRank #141 based on combined combined social and market metrics
Daily Average: [---]  
[--] Week: [---] [----]  
[--] Month: [---] [----]  
1-Year High: [-----] on 2026-01-26  
1-Year Low: [--] on 2025-10-04  
  
  
### Galaxy Score: [-----]
![Galaxy Score Line Chart](https://lunarcrush.com/gi/w:600/t:klarna/c:line/m:galaxy_score/iv:1d.svg)  
[Galaxy Score 24-Hour Time-Series Raw Data](/topic/klarna/time-series/galaxy_score.tsv)  
Current Value: [-----]  
Daily Average: [--]  
[--] Week: [--] +5  
[--] Month: [--] +9  
[--] Months: [--] +9  
[--] Year: [--] +1  
1-Year High: [--] on 2025-09-10  
1-Year Low: [--] on 2025-03-22  
  
  
### Engagements: [---------] (24h)
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/t:klarna/c:line/m:interactions/iv:1d.svg)  
[Engagements 24-Hour Time-Series Raw Data](/topic/klarna/time-series/interactions.tsv)  
Current Value: [---------]  
Daily Average: [---------]  
[--] Week: [----------] +25%  
[--] Month: [----------] -39%  
[--] Months: [-----------] +16%  
[--] Year: [-------------] +443%  
1-Year High: [-----------] on 2025-03-21  
1-Year Low: [-------] on 2025-03-01  

Engagements by network (24h):
Instagram: [------]
News: [------]
TikTok: [-------]
X: [---------]
YouTube: [------]
Reddit: [---]

  
  
### Mentions: [-----] (24h)
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/t:klarna/c:line/m:posts_active/iv:1d.svg)  
[Mentions 24-Hour Time-Series Raw Data](/topic/klarna/time-series/posts_active.tsv)  
Current Value: [-----]  
Daily Average: [-----]  
[--] Week: [-----] +36%  
[--] Month: [------] +12%  
[--] Months: [------] +42%  
[--] Year: [------] +453%  
1-Year High: [-----] on 2025-03-21  
1-Year Low: [---] on 2025-02-23  

Mentions by network (24h):
Instagram: [--]
News: [--]
TikTok: [---]
X: [-----]
YouTube: [---]
Reddit: [--]

  
  
### Creators: [-----] (24h)
![Creators Line Chart](https://lunarcrush.com/gi/w:600/t:klarna/c:line/m:contributors_active/iv:1d.svg)  
[Creators 24-Hour Time-Series Raw Data](/topic/klarna/time-series/contributors_active.tsv)  
[-----] unique social accounts have posts mentioning Klarna Group plc (KLAR) in the last [--] hours which is down 0.72% from [-----] in the previous [--] hours
Daily Average: [-----]  
[--] Week: [-----] +34%  
[--] Month: [-----] +14%  
[--] Months: [------] +26%  
[--] Year: [------] +466%  
1-Year High: [-----] on 2025-03-21  
1-Year Low: [---] on 2025-02-18  

The most influential creators that mention Klarna Group plc in the last [--] hours

| Creator                                              | Rank | Followers  | Posts | Engagements |
| -------                                              | ---- | ---------  | ----- | ----------- |
| [@Klarna](/creator/twitter/Klarna)                   | [--]    | [------]     | [--]    | [---------]   |
| [@theforumstore](/creator/instagram/theforumstore)   | [--]    | [-------]    | [--]    | [------]      |
| [@klarnaseb](/creator/twitter/klarnaseb)             | [--]    | [------]     | [--]    | [------]      |
| [@upediashorts](/creator/youtube/upediashorts)       | [--]    | [----------] | [--]    | [------]      |
| [@BaldKnower](/creator/twitter/BaldKnower)           | [--]    | [-----]      | [--]     | [------]      |
| [@realbgshyst](/creator/tiktok/realbgshyst)          | [--]    | [-------]    | [--]     | [------]      |
| [@vildkatten](/creator/twitter/vildkatten)           | [--]    | [-----]      | [--]     | [------]      |
| [@flordeluna.pr](/creator/instagram/flordeluna.pr)   | [--]    | [------]     | [--]     | [------]      |
| [@JohannesKillman](/creator/twitter/JohannesKillman) | [--]    | [-----]      | [--]     | [------]      |
| [@altgupzph7q](/creator/tiktok/altgupzph7q)          | [--]   | [------]     | [--]     | [-----]       |

[View More](/list/creators/klarna/100)
  
  
### Sentiment: 34%
![Sentiment Line Chart](https://lunarcrush.com/gi/w:600/t:klarna/c:line/m:sentiment/iv:1d.svg)  
[Sentiment 24-Hour Time-Series Raw Data](/topic/klarna/time-series/sentiment.tsv)  
Current Value: 34%  
Daily Average: 58%  
[--] Week: 56% -5%  
[--] Month: 30% -3%  
[--] Months: 30% -45%  
[--] Year: 30% -16%  
1-Year High: 92% on 2025-11-16  
1-Year Low: 10% on 2025-05-19  

Most Supportive Themes:
- Klarna Card Benefits: (30%) Users are highlighting the benefits and ease of use of the Klarna Card, particularly in the US market.
- Partnerships and Expansion: (25%) Mentions of Klarna's partnerships, such as with Apple Pay and DoorDash, are seen as positive steps for expansion and user convenience.
- IPO Success: (20%) Celebrations and positive commentary on Klarna's successful IPO and debut on the New York Stock Exchange.
  
Most Critical Themes:
- Debt Accumulation Concerns: (40%) Concerns about the potential for debt accumulation and the risks associated with Buy Now Pay Later (BNPL) services.
- AI and Customer Service Issues: (35%) Criticism of Klarna's shift to AI-driven customer service, which led to lower service quality.
- Market Performance: (25%) Negative sentiment regarding Klarna's market performance, with the stock price falling below the IPO price.
  
  
  
### Social Dominance: 0.136%
![Social Dominance Line Chart](https://lunarcrush.com/gi/w:600/t:klarna/c:line/m:social_dominance/iv:1d.svg)  
[Social Dominance 24-Hour Time-Series Raw Data](/topic/klarna/time-series/social_dominance.tsv)  
Current Value: 0.136%  
Daily Average: 0.174%  
[--] Week: 0.385% +0.144%  
[--] Month: 0.247% +0.019%  
[--] Months: 0.247% +0.148%  
[--] Year: 0.247% +0.185%  
1-Year High: 0.669% on 2025-03-21  
1-Year Low: 0.046% on 2025-02-23  
  
  
### Market Dominance: 0.00778%
![Market Dominance Line Chart](https://lunarcrush.com/gi/w:600/t:klarna/c:line/m:market_dominance/iv:1d.svg)  
[Market Dominance 24-Hour Time-Series Raw Data](/topic/klarna/time-series/market_dominance.tsv)  
Current Value: 0.00778%  
Daily Average: 0%  
1-Year High: 0.447% on 2025-09-10  
1-Year Low: 0.00778% on 2026-02-14  
  
  
### Market Cap: $6,873,586,920
![Market Cap Line Chart](https://lunarcrush.com/gi/w:600/t:klarna/c:line/m:market_cap/iv:1d.svg)  
[Market Cap 24-Hour Time-Series Raw Data](/topic/klarna/time-series/market_cap.tsv)  
Current Value: $6,873,586,920  
Daily Average: $12,442,100,938  
[--] Week: $6,873,586,920 -12%  
[--] Month: $6,832,088,865 -37%  
1-Year High: $17,285,826,162 on 2025-09-10  
1-Year Low: $6,715,139,801 on 2026-02-12  

### Top Klarna Group plc News
Top news links shared on social in the last [--] hours  

*Showing a maximum of [--] news posts without a LunarCrush subscription.*  

"Wall Street Breakfast Podcast: BNPL: A Split Decision Seeking Alpha Buy Now Pay Later services like Affirm and Klarna are becoming a go-to option at checkout allowing shoppers to split purchases into smaller often interest-free payments"  
[News Link](https://seekingalpha.com/article/4870040-wall-street-breakfast-podcast-buy-now-pay-later-a-split-decision) [@SeekingAlpha](/creator/x/SeekingAlpha) 2026-02-13T15:00Z 318.3K followers, [----] engagements


"Can Trust in Banking Be Restored Klarnas CEO Shares His Vision - Newsweek Newsweek speaks with Klarna CEO Sebastian Siemiatkowski about disrupting norms engaging customers and finding cheaper mortgages"  
[News Link](https://www.newsweek.com/klarna-ai-restore-trust-banking-siemiatkowski-vision-11491474) [@Newsweek](/creator/x/Newsweek) 2026-02-11T20:14Z 3.4M followers, 17.7K engagements


"Klarna Turns From AI to Real Person Customer Service - Bloomberg Klarna Group Plcs chief executive says his pursuit of cost-cutting in customer service fueled by advancements in artificial intelligence has gone too far"  
[News Link](https://www.bloomberg.com/news/articles/2025-05-08/klarna-turns-from-ai-to-real-person-customer-service) [@business](/creator/x/business) 2026-01-02T15:00Z 9.8M followers, 825.3K engagements



### Top Klarna Group plc Social Posts
Top posts by engagements in the last [--] hours

*Showing a maximum of [--] top social posts without a LunarCrush subscription.*

"@flibbier can i pay with klarna don't have [--] dollars atm"  
[X Link](https://x.com/treasonoustris/status/2022666356340961504) [@treasonoustris](/creator/x/treasonoustris) 2026-02-14T13:36Z [---] followers, [----] engagements


"#momhumor #klarna When you have an upcoming klarna payment but you only have [----] in your bank account When you have an upcoming klarna payment but you only have [----] in your bank account"  
[TikTok Link](https://www.tiktok.com/@lana.banana2.0/video/7606702271354703126) [@lana.banana2.0](/creator/tiktok/lana.banana2.0) 2026-02-14T12:49Z [----] followers, [---] engagements


"paso a paso SAN CHARCANTIN 💘 [--]. empezamos el da regalando una pulsera de tous financiada con klarna [--]. tagliatella sin postre porque estas lleno [--]. noche en hostal [--] estrellas con ptalos de plstico en la cama y foto a Instagram con un yo te quiero todos los dias 🤞🏻❤"  
[X Link](https://x.com/Jimbo4xL/status/2022633700761174278) [@Jimbo4xL](/creator/x/Jimbo4xL) 2026-02-14T11:27Z 300.5K followers, 61.5K engagements


"@foundrceo @Callunc Like fr i tried to buy groceries with Klarna a couple weeks ago😭"  
[X Link](https://x.com/Baroquebaby_/status/2022597239030636630) [@Baroquebaby_](/creator/x/Baroquebaby_) 2026-02-14T09:02Z [----] followers, [---] engagements

Limited data mode. Full metrics available with subscription: lunarcrush.com/pricing