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# ![@Uber_Support Avatar](https://lunarcrush.com/gi/w:26/cr:twitter::2815754953.png) @Uber_Support Uber Support

Uber Support is actively responding to customer concerns and complaints on social media, addressing issues with rider safety, account deactivation, and problems with Uber Eats orders. The support team is asking customers to DM them with account information and details about the issue so they can assist further. They are also taking reports of concerning incidents and investigating them through specialized teams.

### Engagements: XXXXXXX [#](/creator/twitter::2815754953/interactions)
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::2815754953/c:line/m:interactions.svg)

- X Week XXXXXXXXX +11,888%
- X Month XXXXXXXXX +1,891%
- X Months XXXXXXXXX -XX%
- X Year XXXXXXXXX +139%

### Mentions: XX [#](/creator/twitter::2815754953/posts_active)
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::2815754953/c:line/m:posts_active.svg)

- X Week XXX +26%
- X Month XXX +40%
- X Months XXXXX -XX%
- X Year XXXXX -XX%

### Followers: XXXXXXX [#](/creator/twitter::2815754953/followers)
![Followers Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::2815754953/c:line/m:followers.svg)

- X Week XXXXXXX +0.04%
- X Month XXXXXXX +0.11%
- X Months XXXXXXX +0.84%
- X Year XXXXXXX +1.20%

### CreatorRank: XXXXXX [#](/creator/twitter::2815754953/influencer_rank)
![CreatorRank Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::2815754953/c:line/m:influencer_rank.svg)

### Social Influence [#](/creator/twitter::2815754953/influence)
---

**Social category influence**
[stocks](/list/stocks)  #1320 [technology brands](/list/technology-brands)  #5355

**Social topic influence**
[$uber](/topic/$uber) #10, [for your](/topic/for-your) 5.81%, [more info](/topic/more-info) 3.87%, [linked](/topic/linked) 3.87%, [reaching](/topic/reaching) #62, [phone number](/topic/phone-number) 2.58%, [asap](/topic/asap) #410, [has been](/topic/has-been) 1.29%, [lack of](/topic/lack-of) 0.65%, [te](/topic/te) XXXX%

**Top accounts mentioned or mentioned by**
[@1domi](/creator/undefined) [@seymourd68](/creator/undefined) [@brandonctlee](/creator/undefined) [@wagmilezlie](/creator/undefined) [@fattymcfatfuh](/creator/undefined) [@kyfujibayashi](/creator/undefined) [@sustainablist1](/creator/undefined) [@corediva18](/creator/undefined) [@bttrdeadthnred](/creator/undefined) [@chrimesgar64857](/creator/undefined) [@djmagnumnuclear](/creator/undefined) [@raghavnagpal18](/creator/undefined) [@intuxg](/creator/undefined) [@shibsan49681607](/creator/undefined) [@daveatherton20](/creator/undefined) [@nhlanhlaxulu4](/creator/undefined) [@jianiben](/creator/undefined) [@metalguineapig](/creator/undefined) [@dmpressure](/creator/undefined) [@awolk](/creator/undefined)

**Top assets mentioned**
[Uber Technologies, Inc. (UBER)](/topic/$uber)
### Top Social Posts [#](/creator/twitter::2815754953/posts)
---
Top posts by engagements in the last XX hours

"@DaveAtherton20 Hi David the behaviour in this video is extremely concerning. Uber takes rider safety very seriously and we have escalated this incident to a specialised team who is actively investigating"  
[X Link](https://x.com/Uber_Support/status/1980752645833850925) [@Uber_Support](/creator/x/Uber_Support) 2025-10-21T21:46Z 787.8K followers, 42.6K engagements


"@TalorMeyer Thanks for reaching out to us regarding this. For us to be able to assist you could you please DM us the email address and phone number linked to your account along with the trip details Looking forward to your response"  
[X Link](https://x.com/Uber_Support/status/1979614987120189839) [@Uber_Support](/creator/x/Uber_Support) 2025-10-18T18:26Z 787.8K followers, XX engagements


"We apologize for the inconvenience caused by your order being delivered to the wrong address and the lack of a refund you experienced. Please send us a DM with the email address and phone number associated with your Uber account along with the order ID number and the merchant's name so we can assist you further"  
[X Link](https://x.com/Uber_Support/status/1980526021473354194) [@Uber_Support](/creator/x/Uber_Support) 2025-10-21T06:46Z 787.7K followers, XX engagements


"We appreciate you flagging this incident to us. We're sorry to hear about your experience. Allow us to investigate this matter for you. Kindly send us a DM with the phone number and email address that was linked to your Uber account. You may also include a screenshot of the trip details in your message. We're keeping an eye out to your response"  
[X Link](https://x.com/Uber_Support/status/1980612458721972515) [@Uber_Support](/creator/x/Uber_Support) 2025-10-21T12:29Z 787.8K followers, XX engagements


"@Kimbersparx Hi Kim for a specific trip/concern please DM us the mobile number linked to your account the trip details and more info about the issue you've faced so that we can assist ASAP"  
[X Link](https://x.com/Uber_Support/status/1980615266745610248) [@Uber_Support](/creator/x/Uber_Support) 2025-10-21T12:40Z 787.8K followers, XX engagements


"@Lilisturtle @Lilisturtle. Te enviamos un DM te esperamos"  
[X Link](https://x.com/Uber_Support/status/1980660783093563609) [@Uber_Support](/creator/x/Uber_Support) 2025-10-21T15:41Z 787.8K followers, XX engagements


"@babesnwine Hi there sorry to hear about that. For a specific trip or concern please DM us with the trip details and more info about your concern so that we can assist ASAP"  
[X Link](https://x.com/Uber_Support/status/1980807263985045836) [@Uber_Support](/creator/x/Uber_Support) 2025-10-22T01:23Z 787.7K followers, XX engagements


"@scott_kennedy78 Hi Scott thank you for your reply. After an internal investigation I could see that the team in charge has been already handling your request. Therefore I will proceed to close thsi request"  
[X Link](https://x.com/Uber_Support/status/1981020069707551085) [@Uber_Support](/creator/x/Uber_Support) 2025-10-22T15:29Z 787.8K followers, XX engagements


"@MarisaPulice Thanks for reaching out to us regarding this. For us to be able to assist you could you please DM us the email address and phone number linked to your account along with the trip details Looking forward to your response"  
[X Link](https://x.com/Uber_Support/status/1981053447081246913) [@Uber_Support](/creator/x/Uber_Support) 2025-10-22T17:42Z 787.8K followers, XX engagements


"@Xcvsss184064 This type of behavior is not allowed on the Uber platform. Please send us a DM with the email and phone number associated with your account as well as the date and time of the trip so we can assist you further"  
[X Link](https://x.com/Uber_Support/status/1981055097867018450) [@Uber_Support](/creator/x/Uber_Support) 2025-10-22T17:48Z 787.8K followers, XX engagements


"Thanks for reaching out. To help us look into this further could you please provide the order details and more info about the issue Also kindly share the email address and phone number associated with your Uber account via DM so we can assist you more efficiently. Looking forward to your response"  
[X Link](https://x.com/Uber_Support/status/1981068175954350291) [@Uber_Support](/creator/x/Uber_Support) 2025-10-22T18:40Z 787.8K followers, XX engagements


"@DMpressure Thanks for reaching out. To help us look into this further could you kindly share more details about the issue and the email address and phone number associated with your Uber account via DM So we can assist you more efficiently. Looking forward to your response"  
[X Link](https://x.com/Uber_Support/status/1981068923194704311) [@Uber_Support](/creator/x/Uber_Support) 2025-10-22T18:43Z 787.8K followers, XX engagements


"@DMpressure We understand your concern. To help us look into this further could you please elaborate your concern and share the email address and phone number associated with your Uber account via DM So we can assist you more efficiently. Looking forward to your response"  
[X Link](https://x.com/Uber_Support/status/1981072070986350663) [@Uber_Support](/creator/x/Uber_Support) 2025-10-22T18:56Z 787.8K followers, XX engagements


"@_aleraza Thank you for bringing this to our attention. We'd like to take a closer look into this issue for you. Can you please send us a DM of the email address and phone number linked to your Uber account as well as the details of your concern We'll wait for your reply"  
[X Link](https://x.com/Uber_Support/status/1981197282843234665) [@Uber_Support](/creator/x/Uber_Support) 2025-10-23T03:13Z 787.8K followers, XX engagements


"@HalfpintCollect We're sorry to hear that this was not the Uber experience you expected. Please send us a DM with the email and phone number associated with your account as well as the date and time of the trip so we can assist you further"  
[X Link](https://x.com/Uber_Support/status/1981209487986823238) [@Uber_Support](/creator/x/Uber_Support) 2025-10-23T04:02Z 787.8K followers, X engagements


"@thatswaziguy Hi there sorry to hear about this. Please DM us the trip details (date time partner's name) and more info about the issue you've faced so that we can look into this right away"  
[X Link](https://x.com/Uber_Support/status/1981328869824061457) [@Uber_Support](/creator/x/Uber_Support) 2025-10-23T11:56Z 787.8K followers, X engagements


"@ChifambaTo59219 @Uber We're here to help Tongai. We've reached out to you via DM please check it"  
[X Link](https://x.com/Uber_Support/status/1981345271029076362) [@Uber_Support](/creator/x/Uber_Support) 2025-10-23T13:01Z 787.8K followers, X engagements


"@Kiera_faye1 We're here to assist. Please send us a DM with the phone number associated with your Uber account so we can assist you further"  
[X Link](https://x.com/Uber_Support/status/1981371792829608093) [@Uber_Support](/creator/x/Uber_Support) 2025-10-23T14:47Z 787.8K followers, XX engagements


"Thanks for getting in touch with us. We're sorry for this inconvenience. For us to assist you in a better way please send us a DM with the email address and phone number associated with your Uber account as well as the details of your concern. We will keep an eye out for your response"  
[X Link](https://x.com/Uber_Support/status/1980778658194243938) [@Uber_Support](/creator/x/Uber_Support) 2025-10-21T23:30Z 787.8K followers, XX engagements


"We have read your concern and we're sorry to hear that you didn't receive your order. This experience is something that we in Uber aim to avoid at all times. For us to assist you in a better way please send us a DM with the email address and phone number associated with your Uber account as well as the order ID. We will keep an eye out for your response"  
[X Link](https://x.com/Uber_Support/status/1980785051483685260) [@Uber_Support](/creator/x/Uber_Support) 2025-10-21T23:55Z 787.8K followers, XX engagements


"@HyeRealityL We'd like to look into this further. Please send us a PM with the email and phone number on your account. We look forward to hearing from you soon"  
[X Link](https://x.com/Uber_Support/status/1980878055577976965) [@Uber_Support](/creator/x/Uber_Support) 2025-10-22T06:05Z 787.8K followers, XX engagements


"@JakesUK1 Hi There We are here to help. Kindly DM us with the mobile number or email address linked to your account and more details regarding your concern so we can assist you in a better way. Waiting for your reply"  
[X Link](https://x.com/Uber_Support/status/1980928448706097225) [@Uber_Support](/creator/x/Uber_Support) 2025-10-22T09:25Z 787.8K followers, XX engagements


"@shailendrakmish Thank you for reaching out to us. Were sorry to hear about what happened with your account. For us to further assist you may we ask you to DM the email address and phone number associated with your account and the details of the transaction Hope to hear from you soon"  
[X Link](https://x.com/Uber_Support/status/1980971066878021879) [@Uber_Support](/creator/x/Uber_Support) 2025-10-22T12:14Z 787.8K followers, XX engagements


"@autumnlova Thank you for bringing this to our attention. We apologize for the difficulty in reaching out to customer support. No worries though we're here to help Kindly send us a DM of the email address and phone number linked to your Uber account as well as the details of your concern"  
[X Link](https://x.com/Uber_Support/status/1981120670059639273) [@Uber_Support](/creator/x/Uber_Support) 2025-10-22T22:09Z 787.8K followers, XX engagements


"@thando___dube Hi MaDube please DM us the mobile number linked to your account and more info about the issue you've faced so that we can assist ASAP"  
[X Link](https://x.com/Uber_Support/status/1981253688808153181) [@Uber_Support](/creator/x/Uber_Support) 2025-10-23T06:57Z 787.8K followers, XX engagements


"@InteliktualShnk Sorry to hear about the trouble Zama. Kindly note that we've responded to your concern via DM. Please check"  
[X Link](https://x.com/Uber_Support/status/1981282503026438341) [@Uber_Support](/creator/x/Uber_Support) 2025-10-23T08:52Z 787.8K followers, X engagements


"@allsignspt2no We're sorry to hear about your experience with this order. Please send us a DM with the email and phone number associated with your Uber account so we can assist you further"  
[X Link](https://x.com/Uber_Support/status/1981523570548244554) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T00:50Z 787.8K followers, X engagements


"@jfc4k We understand this has been frustrating. For us to assist you further please send us a DM with the email and phone number associated with your Uber account so we can look into it. Thanks for your patience"  
[X Link](https://x.com/Uber_Support/status/1981543611624776098) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T02:09Z 787.8K followers, XX engagements


"@Pikachu6393 We're sorry to hear about the experience you had. For us to be able to assist you further could you please DM us the email address and phone number linked to your account along with the trip details such as the date and time Looking forward to your response"  
[X Link](https://x.com/Uber_Support/status/1981558522446811366) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T03:09Z 787.8K followers, X engagements


"@Bradley_Magaye Hi there we've responded to your DM"  
[X Link](https://x.com/Uber_Support/status/1981704385856946209) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T12:48Z 787.8K followers, X engagements


"Thanks for reaching out. Please send us a DM with the email and phone number associated with your Uber account so we can assist you further"  
[X Link](https://x.com/Uber_Support/status/1852912444252856614) [@Uber_Support](/creator/x/Uber_Support) 2024-11-03T03:15Z 787.8K followers, 111.7K engagements


"@PeaceUd80781052 Thanks for reaching out. Please get in touch through the in-app Help section (Here's how 👉 or drop us a note here 👉 and we'll follow up as soon as possible. Appreciate your understanding"  
[X Link](https://x.com/Uber_Support/status/1866137372024303929) [@Uber_Support](/creator/x/Uber_Support) 2024-12-09T15:06Z 787.8K followers, 353K engagements


"Thanks for reaching us. Please get in touch through the in-app Help section or drop us a note here: so that our specialist team can take a closer look and assist you as soon as possible"  
[X Link](https://x.com/Uber_Support/status/1866998984406962402) [@Uber_Support](/creator/x/Uber_Support) 2024-12-12T00:10Z 787.8K followers, 151.9K engagements


"What you've shared is concerning and we take these reports seriously If you were a co-rider on a trip or a third-party witness and wish to report a serious incident involving a rider driver or vehicle please fill out the form located here: You can submit your concerns even without an Uber account. We'll be in touch to help"  
[X Link](https://x.com/Uber_Support/status/1916997093530403250) [@Uber_Support](/creator/x/Uber_Support) 2025-04-28T23:24Z 787.8K followers, 115K engagements


"You can submit your concerns even without an Uber account. We'll be in touch to help"  
[X Link](https://x.com/Uber_Support/status/1916997224602480997) [@Uber_Support](/creator/x/Uber_Support) 2025-04-28T23:25Z 787.8K followers, 85.2K engagements


"@FattyMcFatFuh We take this very seriously. Please send us a DM with your email address and/or phone number associated with your account along with the trip details so we can connect"  
[X Link](https://x.com/Uber_Support/status/1980384307802755510) [@Uber_Support](/creator/x/Uber_Support) 2025-10-20T21:23Z 787.8K followers, 37.7K engagements


"@TheOfficialFNG Hi Niran this is concerning to hear. If you'd like us to look into this please send us a DM with your account information and trip details so we can review this further"  
[X Link](https://x.com/Uber_Support/status/1981043742501933157) [@Uber_Support](/creator/x/Uber_Support) 2025-10-22T17:03Z 787.8K followers, 3.2M engagements


"@tarynne_90135 Hi Tarynne we've responded to your DM"  
[X Link](https://x.com/Uber_Support/status/1981264814572753134) [@Uber_Support](/creator/x/Uber_Support) 2025-10-23T07:41Z 787.8K followers, XX engagements


"@NatalieGrimmer We appreciate you reaching out to us. For us to be able to assist you further could you please DM with us the email address and phone number linked to your account along with the trip details Looking forward to your response"  
[X Link](https://x.com/Uber_Support/status/1981276584116920401) [@Uber_Support](/creator/x/Uber_Support) 2025-10-23T08:28Z 787.8K followers, XX engagements


"@ruark Hi We're sorry to hear that. Please DM us the full details of the incident the mobile number linked to your account and the trip's details (date - partner-driver's name) so we can assist you further"  
[X Link](https://x.com/Uber_Support/status/1981383998795288801) [@Uber_Support](/creator/x/Uber_Support) 2025-10-23T15:35Z 787.8K followers, XX engagements


"@ARP2600C To help us look into this further could you please DM the email address and phone number associated with your Uber account Looking forward for your response"  
[X Link](https://x.com/Uber_Support/status/1981403376093905392) [@Uber_Support](/creator/x/Uber_Support) 2025-10-23T16:52Z 787.8K followers, XX engagements


"@Kemy_87 We completely understand your confusion here. For us to assist you in a better way please send us a screenshot of charges that you're seeing on your end. We will keep an eye out for your response"  
[X Link](https://x.com/Uber_Support/status/1981535230449025202) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T01:36Z 787.8K followers, XX engagements


"@pearsongwekwere Sorry to hear about the trouble Pearson. Kindly note that we've responded to your concern via DM. Please check"  
[X Link](https://x.com/Uber_Support/status/1981553334138884373) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T02:48Z 787.8K followers, XX engagements


"@godsaversion Hi Kamusari please DM us the order ID along with more info about the issue you've faced so that we can assist ASAP"  
[X Link](https://x.com/Uber_Support/status/1981604418131792228) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T06:11Z 787.8K followers, XX engagements


"Sorry to hear about the trouble Patience. We are more than happy to assist. However to maintain the privacy of our riders we need the account holder to contact us. Please ask her/him to contact us through the in-app help section or at and we'll help out ASAP"  
[X Link](https://x.com/Uber_Support/status/1981635123121426729) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T08:13Z 787.8K followers, X engagements


"@martinejowelle Thank you for reaching out. We're sorry that you're having issues with your order. Is this the order from Standard Cafe on October 23rd 2025 2:28pm EDT that you're referring to Looking forward to your response"  
[X Link](https://x.com/Uber_Support/status/1981732848127156683) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T14:41Z 787.8K followers, X engagements


"@Cookiemonsta481 We're sorry to hear that you have received your food cold and soggy. We're here to help. Please send us a DM with the email and phone number associated with your Uber account so we can assist you further"  
[X Link](https://x.com/Uber_Support/status/1981743959639494693) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T15:25Z 787.8K followers, XX engagements


"@JahnelParriah We're sorry for the inconvenience with the Uber package drop-off service. Please send us a DM with the email and phone number associated with your account as well as the date and time of the trip so we can assist you further"  
[X Link](https://x.com/Uber_Support/status/1981745543865946377) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T15:32Z 787.8K followers, X engagements


"We absolutely want to help However according to our policy we will have to speak directly to the account holder. Please have the account holder contact us via DM or have the account holder log in for a personalized support to this website: or via in-app. We hope this information. Have a great day"  
[X Link](https://x.com/Uber_Support/status/1981750648178610202) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T15:52Z 787.8K followers, XX engagements


"Thank you for reaching out to us. We know it can be upsetting to have your account deactivated. No worries we're here to make sure this is attended to. For us to be able to assist you further could you please DM us the email address and phone number linked to your account Looking forward to your response"  
[X Link](https://x.com/Uber_Support/status/1981756608393674755) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T16:16Z 787.8K followers, XX engagements


"@awolk We're sorry to hear you have an issue with your payment in Uber Cash. We're here to help. Please send us the email and phone number associated with your Uber account so we can assist you further"  
[X Link](https://x.com/Uber_Support/status/1981765171308626418) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T16:50Z 787.8K followers, XX engagements


"We're truly sorry to hear about your recent experience with Uber's customer service. It must have been frustrating to spend an hour on the phone without getting the help you needed only to be disconnected. Please know that your time and patience deserve to be respected and we're here to make things right. While phone support is not available kindly send us a DM with the email address and mobile number linked to your Uber account as well as detailed information regarding your concern so we can further look into this for you. Looking forward to hearing from you soon"  
[X Link](https://x.com/Uber_Support/status/1981779311179846077) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T17:46Z 787.8K followers, X engagements


"@aaarrron12 We're sorry to hear about your experience on this trip. We're here to help. Please send us a DM with the email address and phone number associated with your Uber account so we can assist you further. We're looking forward to your response"  
[X Link](https://x.com/Uber_Support/status/1981781883571626049) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T17:56Z 787.8K followers, X engagements


"@lauraleanne2223 We appreciate you reaching out to us regarding your missing items and cold order. For us to be able to assist you further could you please DM us the email address and phone number linked to your account along with the order number Looking forward to your response"  
[X Link](https://x.com/Uber_Support/status/1981786677560459743) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T18:15Z 787.8K followers, X engagements


"We're really sorry to hear about the challenges you're facing with using the Uber Eats app. It must be quite frustrating to encounter difficulties navigating the app and then not receiving timely assistance when you need it the most. We understand how important it is to resolve this swiftly. No worries we're here to help. Please send us a DM with your email address and mobile number linked to your account as well as more details regarding your concern so we can further assist. Looking forward to your response"  
[X Link](https://x.com/Uber_Support/status/1981787138199851339) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T18:17Z 787.8K followers, XX engagements


"@rosieerooo22 Hello Rosie. Thank you for contacting us. Please provide us with the following information and we will be happy to assist you. ♦ Email ♦ Phone number ♦ Date and time of order"  
[X Link](https://x.com/Uber_Support/status/1981804245826335120) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T19:25Z 787.8K followers, X engagements


"@QueenieBee1012 We understand that you want a receipt for your purchase. Please send us a DM with the email and phone number associated with your Uber account so we can assist you further"  
[X Link](https://x.com/Uber_Support/status/1981809560001069156) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T19:46Z 787.8K followers, X engagements


"Thank you for bringing this to our attention. We're sorry to hear that you're having some difficulty logging in. Wed like to take a closer look into this. Can you please send us a DM of the email address and phone number linked to your Uber account as well as the error message you received when trying to log in We'll wait for your reply"  
[X Link](https://x.com/Uber_Support/status/1981820158852129117) [@Uber_Support](/creator/x/Uber_Support) 2025-10-24T20:28Z 787.8K followers, XX engagements