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[@zomatocare](/creator/twitter/zomatocare)
"@footprint_r Hey there it seems there has been some unexpected delay. If you have faced an issue please DM us your order ID and we will look into it for you"  
[X Link](https://x.com/zomatocare/status/1980170860640993399) [@zomatocare](/creator/x/zomatocare) 2025-10-20T07:14Z 87.6K followers, 120.2K engagements


"@UjwalAnurag @ZomatoUAE @ZomatoSA @ZomatoUK @ZomatoItalia @foodsafetyghmc @cfs_telangana Thats not what we wanted for you Ujwal. Please DM us your order ID and well check this for you"  
[X Link](https://x.com/zomatocare/status/1978888108864045255) [@zomatocare](/creator/x/zomatocare) 2025-10-16T18:17Z 87.6K followers, XX engagements


"@Harshva1994 We hear you Harshvardhan and wed like to look into this. Please allow us some time and we'll get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1979581586128458202) [@zomatocare](/creator/x/zomatocare) 2025-10-18T16:13Z 87.6K followers, XX engagements


"@Chayengia26 Hi Pranjit please allow us some time to review this and well get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1979604644369207632) [@zomatocare](/creator/x/zomatocare) 2025-10-18T17:45Z 87.6K followers, XX engagements


"@Deepdas88910213 Hey Deep thats not what we hoped for Please allow us some time well take it up with our restaurant partner"  
[X Link](https://x.com/zomatocare/status/1979629740769030520) [@zomatocare](/creator/x/zomatocare) 2025-10-18T19:24Z 87.6K followers, XX engagements


"@_angadsabharwal We hear you Angad and we understand your expectations fell short. Please DM us your order ID and we will look into this"  
[X Link](https://x.com/zomatocare/status/1979734654279115195) [@zomatocare](/creator/x/zomatocare) 2025-10-19T02:21Z 87.6K followers, XX engagements


"Hey Rohit thank you for showing concern for our delivery heroes. We'd like to inform you that when a specially-abled delivery partner is assigned for your Zomato order you're notified in advance allowing you to coordinate accordingly with them for a smoother experience for all. Hope this helps. Please feel free to DM us if you have any further queries"  
[X Link](https://x.com/zomatocare/status/1979761303221624912) [@zomatocare](/creator/x/zomatocare) 2025-10-19T04:07Z 87.6K followers, XX engagements


"@nileshshinde36 @zomato Hi Nilesh this shouldn't have happened. Please DM us your order ID and let's see what went wrong"  
[X Link](https://x.com/zomatocare/status/1979774953529766019) [@zomatocare](/creator/x/zomatocare) 2025-10-19T05:01Z 87.6K followers, XX engagements


"@rivaltheghost09 We understand how frustrating this must be. Please allow us some time and well check this for you"  
[X Link](https://x.com/zomatocare/status/1979814586099405210) [@zomatocare](/creator/x/zomatocare) 2025-10-19T07:39Z 87.6K followers, XX engagements


"Hi Amit we'd like to clarify that the prices on our platform are determined solely by our restaurant partners as Zomato acts only as an intermediary between customers and restaurants. That said please DM us the restaurant's location details and we'll certainly pass on your feedback to the restaurant partner"  
[X Link](https://x.com/zomatocare/status/1979817588784775413) [@zomatocare](/creator/x/zomatocare) 2025-10-19T07:51Z 87.6K followers, XX engagements


"@Sangame36872985 @zomato @nsitharaman @nsitharamanoffc @IncomeTaxIndia Hi Sangameshwar prices on our platform are decided solely by our restaurant partners. However we appreciate your feedback and we will ensure that we relay your concerns to the restaurant partner"  
[X Link](https://x.com/zomatocare/status/1979861349120307346) [@zomatocare](/creator/x/zomatocare) 2025-10-19T10:45Z 87.6K followers, XX engagements


"@KAPILKotwani Hi Kapil Zomato being an intermediary platform between a customer and a restaurant does not govern the prices implemented by the restaurant partners on our platform. That being said we will share your feedback with our restaurant partner so that they can look into this"  
[X Link](https://x.com/zomatocare/status/1979875959797940605) [@zomatocare](/creator/x/zomatocare) 2025-10-19T11:43Z 87.6K followers, XX engagements


"Hi Ishan could you please initiate a DM with us using the link below so we can share the final resolution with you"  
[X Link](https://x.com/zomatocare/status/1979884019375276434) [@zomatocare](/creator/x/zomatocare) 2025-10-19T12:15Z 87.6K followers, XXX engagements


"@neelkanth_007 Thank you for sharing the details. Please allow us some time to look into this and get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1979888905173213609) [@zomatocare](/creator/x/zomatocare) 2025-10-19T12:34Z 87.6K followers, XX engagements


"@venatusrey Hi there thats definitely not the experience we wanted for you. Could you please share the order ID via DM so we can take this up with the restaurant partner"  
[X Link](https://x.com/zomatocare/status/1979903627654230496) [@zomatocare](/creator/x/zomatocare) 2025-10-19T13:33Z 87.6K followers, XX engagements


"@avinashkrs001 Hey Avinash this should not have happened Please DM us your order ID so that we can look into this for you"  
[X Link](https://x.com/zomatocare/status/1979945411704955295) [@zomatocare](/creator/x/zomatocare) 2025-10-19T16:19Z 87.6K followers, XX engagements


"@MS_Tungekar Hi there we hear you. Could you please DM us your registered mobile number so that we can assist you further"  
[X Link](https://x.com/zomatocare/status/1979948879270257095) [@zomatocare](/creator/x/zomatocare) 2025-10-19T16:32Z 87.6K followers, XX engagements


"@NisiSamuel @deepigoyal @zomato @kfc This isnt the experience we wanted for you Nisi. We are here to help and our team will get back to you with an update soon"  
[X Link](https://x.com/zomatocare/status/1979959115880206777) [@zomatocare](/creator/x/zomatocare) 2025-10-19T17:13Z 87.6K followers, XX engagements


"@Ishwar0304 Hey Ishwar this is not what we wanted for you. Please allow us sometime to look into this and get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1979962881237033039) [@zomatocare](/creator/x/zomatocare) 2025-10-19T17:28Z 87.6K followers, XX engagements


"@ARUN02690 @Bapu_Ki_Kutia @Zomato_delivery @zomato That doesn't sound right to us either Arun. Rest assured we'll be getting this checked and reach out to you over a call or email with an update"  
[X Link](https://x.com/zomatocare/status/1979965018595532823) [@zomatocare](/creator/x/zomatocare) 2025-10-19T17:37Z 87.6K followers, XX engagements


"@95Nehap Not the experience we wished for you to have with us Neha. Please allow us some time to review this we'll be back with an update"  
[X Link](https://x.com/zomatocare/status/1979971358655184968) [@zomatocare](/creator/x/zomatocare) 2025-10-19T18:02Z 87.6K followers, XX engagements


"Hey Rizwan we'd like to clarify that Zomato being an intermediary platform does not govern the prices implemented by our restaurant partners. That said we do implement checks to avoid discrepancies with MRP items and we'd like to look into this for you. Please allow us a bit to look into this we'll get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1979979721015202267) [@zomatocare](/creator/x/zomatocare) 2025-10-19T18:35Z 87.6K followers, XX engagements


"@kparveen334 Hi Parveen hum kabhi bhi aapko aisa experience nahi dena chahte the. Please humein thoda samay dijiye taaki hum isey check kar sakein. Hum jald aapse sampark karenge"  
[X Link](https://x.com/zomatocare/status/1979999199698571445) [@zomatocare](/creator/x/zomatocare) 2025-10-19T19:52Z 87.6K followers, XX engagements


"@kparveen334 Hi Parveen humne aapko yaha par reply kia hai -"  
[X Link](https://x.com/zomatocare/status/1979999743863341132) [@zomatocare](/creator/x/zomatocare) 2025-10-19T19:55Z 87.6K followers, XX engagements


"@kparveen334 Hi Parveen humne aapko yaha par reply kia hai:"  
[X Link](https://x.com/zomatocare/status/1979999927045443603) [@zomatocare](/creator/x/zomatocare) 2025-10-19T19:55Z 87.6K followers, XX engagements


"@Abhijeetthappa @Zomato_delivery This is not how your order should have arrived Abhijeet. Well get this checked and reach out to you"  
[X Link](https://x.com/zomatocare/status/1980282018949657003) [@zomatocare](/creator/x/zomatocare) 2025-10-20T14:36Z 87.6K followers, XX engagements


"@munakib69244 @zomato @Zomato_delivery Hi Munakib we understand your concern. Our team will look into this and get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1980332256704053325) [@zomatocare](/creator/x/zomatocare) 2025-10-20T17:56Z 87.6K followers, XX engagements


"@Abhi__UI That doesn't sound like the experience we aim to deliver Abhishek. Please send us your order ID via DM and well take care of it"  
[X Link](https://x.com/zomatocare/status/1980447280156012885) [@zomatocare](/creator/x/zomatocare) 2025-10-21T01:33Z 87.6K followers, X engagements


"@Raaz76023191 We're really glad to hear about your inspiring moment with our special delivery hero. Rest assured we'll be ensuring that we celebrate their spirit and hustle. ❤"  
[X Link](https://x.com/zomatocare/status/1979613319070630298) [@zomatocare](/creator/x/zomatocare) 2025-10-18T18:19Z 87.6K followers, XX engagements


"@hrshita_kshyp We're proud of the hustle shown by our delivery hero and we'd like to ensure that the appreciation reaches them. Could you please share with us your order ID so that we can relay your appreciation to them"  
[X Link](https://x.com/zomatocare/status/1979614816210756062) [@zomatocare](/creator/x/zomatocare) 2025-10-18T18:25Z 87.6K followers, XX engagements


"@ParitoshCh38 Hey Paritosh we can understand how disappointing this must have been for you. Our team will look into this and get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1979856233940107332) [@zomatocare](/creator/x/zomatocare) 2025-10-19T10:24Z 87.6K followers, XX engagements


"@Ajaymeena0404 That's not how it should've gone Ajay. Please allow us some time to check this we'll get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1979874291786068294) [@zomatocare](/creator/x/zomatocare) 2025-10-19T11:36Z 87.6K followers, XX engagements


"@subhan0pathan Hi Subhan we can understand this wasnt the experience you were looking forward to. Our team will get this checked and get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1979874869341798567) [@zomatocare](/creator/x/zomatocare) 2025-10-19T11:38Z 87.6K followers, XX engagements


"@MS_Tungekar Our team is actively looking into your concern. Rest assured well reach out to you as soon as we have an update"  
[X Link](https://x.com/zomatocare/status/1979959418507673785) [@zomatocare](/creator/x/zomatocare) 2025-10-19T17:14Z 87.6K followers, XX engagements


"@rishabg04 Hi Rishab we understand that the experience wasnt as seamless as it should have been. Please allow us some time so we can look into it and try to make things right"  
[X Link](https://x.com/zomatocare/status/1980074183263486286) [@zomatocare](/creator/x/zomatocare) 2025-10-20T00:50Z 87.6K followers, XX engagements


"@VishalLimited Hi Vishal we'd like to clarify that Zomato as a platform only provides you with a menu with the prices informed by restaurant partners & enables you to place a price-informed order. That said weve taken note of your feedback and will take this up with the restaurant partner"  
[X Link](https://x.com/zomatocare/status/1980086749691859093) [@zomatocare](/creator/x/zomatocare) 2025-10-20T01:40Z 87.6K followers, XX engagements


"@Praveen28173475 @zomato Hey Praveen we hear you and we're here to help. Please allow us some time so that we can look into this for you"  
[X Link](https://x.com/zomatocare/status/1980087416108064878) [@zomatocare](/creator/x/zomatocare) 2025-10-20T01:43Z 87.6K followers, XX engagements


"@assassinpapi2 Hi Karan we understand that the support wasnt as seamless as it should have been. Please share your order ID with us via DM so we can look into it closely and make things right"  
[X Link](https://x.com/zomatocare/status/1980090482421104809) [@zomatocare](/creator/x/zomatocare) 2025-10-20T01:55Z 87.6K followers, XX engagements


"@Deekshith5831 Hey Deekshith we completely understand your concern. Please allow us some time to get this checked and get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1980113990349881360) [@zomatocare](/creator/x/zomatocare) 2025-10-20T03:28Z 87.6K followers, XX engagements


"@sumanba67813649 Hey Archit Zomato being an intermediary platform does not govern the prices implemented by our restaurant partners. That said we do implement checks to avoid discrepancies with MRP items and we'll look into this for you. We'll be reaching out to you"  
[X Link](https://x.com/zomatocare/status/1980151344804536682) [@zomatocare](/creator/x/zomatocare) 2025-10-20T05:57Z 87.6K followers, XX engagements


"Hi Ayush Zomato being an intermediary platform between a customer and a restaurant does not govern the prices implemented by the restaurant partners on our platform. That said we request you to please help us with the restaurant details via a private message we will ensure that we relay your concerns to the restaurant partner"  
[X Link](https://x.com/zomatocare/status/1980159166959202738) [@zomatocare](/creator/x/zomatocare) 2025-10-20T06:28Z 87.6K followers, XX engagements


"@dishamodi612153 Hi Arnav that sounds concerning. We'll raise this with the restaurant partner and get back to you"  
[X Link](https://x.com/zomatocare/status/1980194437285175670) [@zomatocare](/creator/x/zomatocare) 2025-10-20T08:48Z 87.6K followers, XX engagements


"@dhiraj747392 Hey Dhiraj this is concerning to us as well. Please allow us some time to take this up with the restaurant partners and get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1980213466263642112) [@zomatocare](/creator/x/zomatocare) 2025-10-20T10:04Z 87.6K followers, XX engagements


"@Piyush780897 Hey Piyush we never wished this for you. Please give us a while to check this with the restaurant partner we'll get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1980230430277186021) [@zomatocare](/creator/x/zomatocare) 2025-10-20T11:11Z 87.6K followers, XX engagements


"@Deepdas88910213 Hi Deep we discussed your concern via email. We hope that helped. Let us know if there's anything else we can assist you with"  
[X Link](https://x.com/zomatocare/status/1980260290672374142) [@zomatocare](/creator/x/zomatocare) 2025-10-20T13:10Z 87.6K followers, XX engagements


"@WadhwaSumant @Zomato_delivery That's not how it should've gone Sumant. Rest assured we're on it. Please give us some time to have this checked and we'll get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1980261824265134133) [@zomatocare](/creator/x/zomatocare) 2025-10-20T13:16Z 87.6K followers, XX engagements


"Hi Sandeep Zomato being an intermediary platform between a customer and a restaurant does not govern the prices implemented by the restaurant partners on our platform. However we appreciate your feedback and we will ensure that we relay your concerns to the restaurant partner. Could you please help us by sharing the name of this particular restaurant along with your registered mobile number so that we can look into it"  
[X Link](https://x.com/zomatocare/status/1980281417549357063) [@zomatocare](/creator/x/zomatocare) 2025-10-20T14:34Z 87.6K followers, XX engagements


"@KrishChaudhrary Hi Krish hum kabhi bhi aapko aisa experience nahi dena chahte the. Please humein thoda samay dijiye taaki hum isey check karke aapki madad kar sakein"  
[X Link](https://x.com/zomatocare/status/1980351334441251321) [@zomatocare](/creator/x/zomatocare) 2025-10-20T19:12Z 87.6K followers, XX engagements


"@evaswani Hi Ekta that's not how it should have gone and we're here to help. Please help us with your order ID via DM we'll get this checked"  
[X Link](https://x.com/zomatocare/status/1980518926724264431) [@zomatocare](/creator/x/zomatocare) 2025-10-21T06:18Z 87.6K followers, XX engagements


"Hi Sankha please be assured XXX% of the tips get credited to the delivery partners on a real-time basis and Zomato absorbs all payment gateway charges including administrative and convenience fees to ensure tips remain XXX% transferrable. That said if you or a delivery partner have faced any issues with tipping please share the order ID via DM so we can look into it"  
[X Link](https://x.com/zomatocare/status/1980523605214757086) [@zomatocare](/creator/x/zomatocare) 2025-10-21T06:36Z 87.6K followers, XX engagements


"@Ro45editzz Hey there this does not sound right. Please allow us some time to look into this and get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1980565265143435456) [@zomatocare](/creator/x/zomatocare) 2025-10-21T09:22Z 87.6K followers, XX engagements


"Hi Vijay we'd like to inform you that the prices on our platform are determined solely by our restaurant partners as Zomato acts only as an intermediary between customers and restaurants. That said we will certainly pass on your feedback to the restaurant partner and request them to look into it. Let us know if we were able to answer your concern"  
[X Link](https://x.com/zomatocare/status/1980587649372156302) [@zomatocare](/creator/x/zomatocare) 2025-10-21T10:51Z 87.6K followers, XX engagements


"@Raushank009 Hey Raushan this isnt the experience wed want you to have. Our team is already looking into this and will get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1980594411424842075) [@zomatocare](/creator/x/zomatocare) 2025-10-21T11:18Z 87.6K followers, XX engagements


"@Raushank009 We have replied to you here -"  
[X Link](https://x.com/zomatocare/status/1980594513065152854) [@zomatocare](/creator/x/zomatocare) 2025-10-21T11:18Z 87.6K followers, XX engagements


"@Raushank009 We have replied to you here -"  
[X Link](https://x.com/zomatocare/status/1980594561803252058) [@zomatocare](/creator/x/zomatocare) 2025-10-21T11:18Z 87.6K followers, XX engagements


"@Bikram11653168 Hi Bikram we have resolved your query over the call. If there's anything else we can help you with kindly let us know"  
[X Link](https://x.com/zomatocare/status/1980595045016445241) [@zomatocare](/creator/x/zomatocare) 2025-10-21T11:20Z 87.6K followers, XX engagements


"@DizizMani Hi there that doesn't seem right. Please be assured we have noted your concern and our team will look into this"  
[X Link](https://x.com/zomatocare/status/1980596695550554412) [@zomatocare](/creator/x/zomatocare) 2025-10-21T11:27Z 87.6K followers, XX engagements


"@M_G_A_01 Hey there we didnt mean to keep you waiting Please DM us your order ID well check this"  
[X Link](https://x.com/zomatocare/status/1980605868438876469) [@zomatocare](/creator/x/zomatocare) 2025-10-21T12:03Z 87.6K followers, XX engagements


"@ranjitha141189 @zomato @blinkitcares We understand your frustration Ranjitha. We'll have our team look into this and reach out to you with an update"  
[X Link](https://x.com/zomatocare/status/1980625531898130936) [@zomatocare](/creator/x/zomatocare) 2025-10-21T13:21Z 87.6K followers, XX engagements


"@WadhwaSumant @Zomato_delivery Hey Sumant we have an update for you and want to share the same with you. Could you please initiate a DM with us"  
[X Link](https://x.com/zomatocare/status/1980634420294963523) [@zomatocare](/creator/x/zomatocare) 2025-10-21T13:56Z 87.6K followers, XX engagements


"Hey Pathik we'd like to clarify that Zomato being an intermediary platform does not govern the prices implemented by our restaurant partners. That said we do implement checks to avoid discrepancies with MRP items and we'd like to look into this for you. Please allow us some time to look into this we'll get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1980642739701084427) [@zomatocare](/creator/x/zomatocare) 2025-10-21T14:30Z 87.6K followers, XX engagements


"@KenilSanghvi7 We can understand this wasnt the experience you were looking forward to Kenil. Our team will get this checked and get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1980646776286900692) [@zomatocare](/creator/x/zomatocare) 2025-10-21T14:46Z 87.6K followers, XX engagements


"@iTs_humdaan Hey there this can happen when a restaurant runs out of Zomato packaging tape. If you faced any issues DM us your order ID and well take it up with them"  
[X Link](https://x.com/zomatocare/status/1980656177819140361) [@zomatocare](/creator/x/zomatocare) 2025-10-21T15:23Z 87.6K followers, XX engagements


"@HemantG35019757 Hi Hemant we get where you're coming from and would like to get this checked. Could you please DM us your registered mobile number"  
[X Link](https://x.com/zomatocare/status/1980664040016998553) [@zomatocare](/creator/x/zomatocare) 2025-10-21T15:54Z 87.6K followers, XX engagements


"@PiyushJ08317609 Thats not what we wanted for you Piyush. Well check this and get back to you"  
[X Link](https://x.com/zomatocare/status/1980667357623464219) [@zomatocare](/creator/x/zomatocare) 2025-10-21T16:07Z 87.6K followers, XX engagements


"@always_Mega_fan We understand your frustration. As requested earlier please help us with your order ID via DM for us to get a chance to see what went wrong"  
[X Link](https://x.com/zomatocare/status/1980674850915320076) [@zomatocare](/creator/x/zomatocare) 2025-10-21T16:37Z 87.6K followers, XX engagements


"@VarunGa51926635 We never wished for you to have to wait for your favourite meals Varun. Please allow us some time to look into this we'll track this for you and give you an update"  
[X Link](https://x.com/zomatocare/status/1980702767267410282) [@zomatocare](/creator/x/zomatocare) 2025-10-21T18:28Z 87.6K followers, XX engagements


"@sanchit2luck @zomato Hey Sanchit we completely understand that your order wasn't as per your expectations. Please share your order ID with us via DM so that we can take this up with our respective partner and get this sorted out for you"  
[X Link](https://x.com/zomatocare/status/1980722692430221653) [@zomatocare](/creator/x/zomatocare) 2025-10-21T19:47Z 87.6K followers, XX engagements


"@PrincessPhinx Hi Akanksha Zomato being an intermediary platform between a customer and a restaurant does not govern the prices implemented by the restaurant partners on our platform. That said we will convey your feedback to the restaurant partner and request them to look into this"  
[X Link](https://x.com/zomatocare/status/1980854346603720870) [@zomatocare](/creator/x/zomatocare) 2025-10-22T04:30Z 87.6K followers, XX engagements


"@JaidattaDethe Rest assured we're actively working on your concern and will get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1980878259454939490) [@zomatocare](/creator/x/zomatocare) 2025-10-22T06:05Z 87.6K followers, XX engagements


"@mehta_vedanshu @zomato @BOX8_in Hey there we understand your frustration. Please DM us your order ID let's check what caused this delay"  
[X Link](https://x.com/zomatocare/status/1980899478442737848) [@zomatocare](/creator/x/zomatocare) 2025-10-22T07:30Z 87.6K followers, XX engagements


"@chandansuryvnsi Hi Chandan we'd like to inform you that the restaurant bill does not include the GST delivery charge platform fee and the taxes applied on it which may explain the difference in the total amount"  
[X Link](https://x.com/zomatocare/status/1980978995014328821) [@zomatocare](/creator/x/zomatocare) 2025-10-22T12:46Z 87.6K followers, XX engagements


"@S_am_Hussain Hey Sameer we didnt mean to keep you waiting. Well check this and get back to you"  
[X Link](https://x.com/zomatocare/status/1981047084284613018) [@zomatocare](/creator/x/zomatocare) 2025-10-22T17:16Z 87.6K followers, X engagements


"@Abhishe59154328 Hey Abhishek this doesn't look right and we want to check this from our end. Please allow us some time to look into this we'll be back with an update"  
[X Link](https://x.com/zomatocare/status/1981052290707706320) [@zomatocare](/creator/x/zomatocare) 2025-10-22T17:37Z 87.6K followers, XX engagements


"📢 PSA: Attention foodies 📢 Remember @zomatocare is the ONLY official helpline buddy at Zomato. We won't slide into your DMs from any other social handle asking for your personal details. Keep your sensitive information under wraps and stay safe out there"  
[X Link](https://x.com/zomatocare/status/1783094101552079356) [@zomatocare](/creator/x/zomatocare) 2024-04-24T11:22Z 87.6K followers, 402.2K engagements


"Are we best friends now 🫣"  
[X Link](https://x.com/zomatocare/status/1912748204095103323) [@zomatocare](/creator/x/zomatocare) 2025-04-17T06:01Z 87.6K followers, 60.8K engagements


"@MsAnjaliB We understand that some days can feel tougher than others Anjali. Were grateful for the chance to stand by you and hope brighter days are just around the corner. 🙌"  
[X Link](https://x.com/zomatocare/status/1977092556954489201) [@zomatocare](/creator/x/zomatocare) 2025-10-11T19:22Z 87.6K followers, 9382 engagements


"@ShreyaG74127319 Hi Shreya we discussed your concern via email. We hope that helped. Let us know if there's anything else we can assist you with"  
[X Link](https://x.com/zomatocare/status/1980232084363899093) [@zomatocare](/creator/x/zomatocare) 2025-10-20T11:18Z 87.6K followers, XX engagements


"@KhokanNandi5 Hey Khokan we never meant to keep you waiting. Your concern has been raised internally and we will reach out to you once we have an update"  
[X Link](https://x.com/zomatocare/status/1980239049018220558) [@zomatocare](/creator/x/zomatocare) 2025-10-20T11:45Z 87.6K followers, XX engagements


"@iamujjwaal Hey Ujjwaal we get how this feels. Please allow us some time well raise this with the restaurant partner and get back to you"  
[X Link](https://x.com/zomatocare/status/1980275520324452800) [@zomatocare](/creator/x/zomatocare) 2025-10-20T14:10Z 87.6K followers, XX engagements


"@kuldeepdubey99 Hi Kuldeep this is a matter of serious concern for us as we respect everyone's dietary preferences. Please DM us your order ID using the link below and we'll have this checked right away"  
[X Link](https://x.com/zomatocare/status/1980293454056890415) [@zomatocare](/creator/x/zomatocare) 2025-10-20T15:22Z 87.6K followers, XX engagements


"@gauravbhanot7 Hey Gaurav thats not how we wanted your order to turn out. Well get this checked with the restaurant partner"  
[X Link](https://x.com/zomatocare/status/1980324854248136850) [@zomatocare](/creator/x/zomatocare) 2025-10-20T17:26Z 87.6K followers, XX engagements


"@always_Mega_fan Hi there that doesn't seem right to us either. Please DM us your order ID and we'll look into this for you"  
[X Link](https://x.com/zomatocare/status/1980670685577113652) [@zomatocare](/creator/x/zomatocare) 2025-10-21T16:21Z 87.6K followers, XX engagements


"@AvyyOnX Hi Aman we understand how upsetting this must be. Rest assured weve noted your details via DM and were getting this checked with our restaurant partner"  
[X Link](https://x.com/zomatocare/status/1980687684273115445) [@zomatocare](/creator/x/zomatocare) 2025-10-21T17:28Z 87.6K followers, XX engagements


"@onlinenaman Hey Naman this doesn't sound right and we wished for you to have better support. Please allow us some time to look into this we'll get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1980687951677067662) [@zomatocare](/creator/x/zomatocare) 2025-10-21T17:29Z 87.6K followers, XX engagements


"@ajayverma75 Hi Ajay we hear you and would like to review this. We'll get back to you with an update via call or email"  
[X Link](https://x.com/zomatocare/status/1980892313174868247) [@zomatocare](/creator/x/zomatocare) 2025-10-22T07:01Z 87.6K followers, XX engagements


"@teampuranepapi @zomato We discussed your concern over a call. We hope that helped. Let us know if there's anything else we can assist you with"  
[X Link](https://x.com/zomatocare/status/1980894135847645250) [@zomatocare](/creator/x/zomatocare) 2025-10-22T07:08Z 87.6K followers, XX engagements


"@akshay_h_patil Hi Akshay that's not what we hoped for. Please DM us your order ID so that we can take this up with the restaurant partner"  
[X Link](https://x.com/zomatocare/status/1980908756990062993) [@zomatocare](/creator/x/zomatocare) 2025-10-22T08:07Z 87.6K followers, XX engagements


"@CARaviKamath Hi Ravi we hear you and want to help you here. Could you please DM us your order ID so we can look into this"  
[X Link](https://x.com/zomatocare/status/1980916939200528667) [@zomatocare](/creator/x/zomatocare) 2025-10-22T08:39Z 87.6K followers, XX engagements


"@PRaichur65 @JoshiPralhad @nsitharaman @nsitharamanoffc Hi Praveen we'd like to inform you that Zomato as a platform only provides you with a menu with the prices informed by restaurant partners & enables you to place a price-informed order. We take this up with the restaurant partners and look into this for you"  
[X Link](https://x.com/zomatocare/status/1980919648628703386) [@zomatocare](/creator/x/zomatocare) 2025-10-22T08:50Z 87.6K followers, XX engagements


"@asinaib Hi Ani we hear you and would like to get this checked. Could you please DM us your order ID so we can look into this for you"  
[X Link](https://x.com/zomatocare/status/1980919835824648417) [@zomatocare](/creator/x/zomatocare) 2025-10-22T08:51Z 87.6K followers, XX engagements


"Hi there the prices on our platform are determined solely by our restaurant partners as Zomato acts only as an intermediary between customers and restaurants. That said we will certainly pass on your feedback to them. Please help us with the restaurant's location along with a screenshot of the offline menu so that we can raise it with the restaurant"  
[X Link](https://x.com/zomatocare/status/1980929461160996901) [@zomatocare](/creator/x/zomatocare) 2025-10-22T09:29Z 87.6K followers, XX engagements


"@asinaib We understand that you expected better support and we're here to help. Please DM us your order ID so that we can look into this internally and get back to you with a proper resolution"  
[X Link](https://x.com/zomatocare/status/1980946854708682888) [@zomatocare](/creator/x/zomatocare) 2025-10-22T10:38Z 87.6K followers, XX engagements


"@ModernVoldemort Hi Neel we understand how upsetting this must be. Please DM us your order ID so that we can look into this for you"  
[X Link](https://x.com/zomatocare/status/1980958426378223839) [@zomatocare](/creator/x/zomatocare) 2025-10-22T11:24Z 87.6K followers, XX engagements


"Hi Tanmoy the prices listed on our platform are determined entirely by our restaurant partners as Zomato acts only as an intermediary between customers and restaurants. Please DM us the restaurant details along with relevant pics of the offline menu supporting your claims via the link below and well be happy to share your feedback with the restaurant partner"  
[X Link](https://x.com/zomatocare/status/1980995803201126580) [@zomatocare](/creator/x/zomatocare) 2025-10-22T13:52Z 87.6K followers, X engagements


"@G_priyadarshi Namaskar Govind hum aapki madad karne ke liye yahan hai. Please humein apni order ID send karein DM ke through hum isse restaurant partner se check karke aapko update denge"  
[X Link](https://x.com/zomatocare/status/1979925894731886931) [@zomatocare](/creator/x/zomatocare) 2025-10-19T15:01Z 87.6K followers, XX engagements


"@shubhamraj_sr Hey Shubham we completely understand that your order wasn't as per your expectations. Please allow us some time so that we can take this up with our respective partner and get this sorted out for you"  
[X Link](https://x.com/zomatocare/status/1980983292032885147) [@zomatocare](/creator/x/zomatocare) 2025-10-22T13:03Z 87.6K followers, XX engagements


"@Roy944p Thank you for sharing the details. Our team is working on it and will get in touch with you"  
[X Link](https://x.com/zomatocare/status/1980998374166818903) [@zomatocare](/creator/x/zomatocare) 2025-10-22T14:03Z 87.6K followers, XX engagements


"@milesx_05 @zomato @zomatoin Hey Brandon we never wished for your order to arrive this way. Please allow us some time to take it up we'll get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1981060273248375131) [@zomatocare](/creator/x/zomatocare) 2025-10-22T18:09Z 87.6K followers, XX engagements


"@SonuBaw33990325 Hi Sonu hum aapki pareshani samajh rahe hain. Please humein thoda samay dijiye hamari team ise check karke aapko update degi"  
[X Link](https://x.com/zomatocare/status/1980343599779795074) [@zomatocare](/creator/x/zomatocare) 2025-10-20T18:41Z 87.6K followers, XX engagements


"@Amar2096035 Hi Amar could you please initiate a DM with us using the link below so we can share the final resolution with you"  
[X Link](https://x.com/zomatocare/status/1980357983595806823) [@zomatocare](/creator/x/zomatocare) 2025-10-20T19:38Z 87.6K followers, XX engagements


"@pikapin78 Hi there hum kabhi bhi aapko aisa experience nahi dena chahte the aur samajh sakte hain ki yeh kitna upsetting raha hoga. Please apni order ID humein DM karein taaki hum aapki madad kar sakein"  
[X Link](https://x.com/zomatocare/status/1981071336266162458) [@zomatocare](/creator/x/zomatocare) 2025-10-22T18:53Z 87.6K followers, XX engagements

[GUEST ACCESS MODE: Data is scrambled or limited to provide examples. Make requests using your API key to unlock full data. Check https://lunarcrush.ai/auth for authentication information.]

@zomatocare "@footprint_r Hey there it seems there has been some unexpected delay. If you have faced an issue please DM us your order ID and we will look into it for you"
X Link @zomatocare 2025-10-20T07:14Z 87.6K followers, 120.2K engagements

"@UjwalAnurag @ZomatoUAE @ZomatoSA @ZomatoUK @ZomatoItalia @foodsafetyghmc @cfs_telangana Thats not what we wanted for you Ujwal. Please DM us your order ID and well check this for you"
X Link @zomatocare 2025-10-16T18:17Z 87.6K followers, XX engagements

"@Harshva1994 We hear you Harshvardhan and wed like to look into this. Please allow us some time and we'll get back to you with an update"
X Link @zomatocare 2025-10-18T16:13Z 87.6K followers, XX engagements

"@Chayengia26 Hi Pranjit please allow us some time to review this and well get back to you with an update"
X Link @zomatocare 2025-10-18T17:45Z 87.6K followers, XX engagements

"@Deepdas88910213 Hey Deep thats not what we hoped for Please allow us some time well take it up with our restaurant partner"
X Link @zomatocare 2025-10-18T19:24Z 87.6K followers, XX engagements

"@_angadsabharwal We hear you Angad and we understand your expectations fell short. Please DM us your order ID and we will look into this"
X Link @zomatocare 2025-10-19T02:21Z 87.6K followers, XX engagements

"Hey Rohit thank you for showing concern for our delivery heroes. We'd like to inform you that when a specially-abled delivery partner is assigned for your Zomato order you're notified in advance allowing you to coordinate accordingly with them for a smoother experience for all. Hope this helps. Please feel free to DM us if you have any further queries"
X Link @zomatocare 2025-10-19T04:07Z 87.6K followers, XX engagements

"@nileshshinde36 @zomato Hi Nilesh this shouldn't have happened. Please DM us your order ID and let's see what went wrong"
X Link @zomatocare 2025-10-19T05:01Z 87.6K followers, XX engagements

"@rivaltheghost09 We understand how frustrating this must be. Please allow us some time and well check this for you"
X Link @zomatocare 2025-10-19T07:39Z 87.6K followers, XX engagements

"Hi Amit we'd like to clarify that the prices on our platform are determined solely by our restaurant partners as Zomato acts only as an intermediary between customers and restaurants. That said please DM us the restaurant's location details and we'll certainly pass on your feedback to the restaurant partner"
X Link @zomatocare 2025-10-19T07:51Z 87.6K followers, XX engagements

"@Sangame36872985 @zomato @nsitharaman @nsitharamanoffc @IncomeTaxIndia Hi Sangameshwar prices on our platform are decided solely by our restaurant partners. However we appreciate your feedback and we will ensure that we relay your concerns to the restaurant partner"
X Link @zomatocare 2025-10-19T10:45Z 87.6K followers, XX engagements

"@KAPILKotwani Hi Kapil Zomato being an intermediary platform between a customer and a restaurant does not govern the prices implemented by the restaurant partners on our platform. That being said we will share your feedback with our restaurant partner so that they can look into this"
X Link @zomatocare 2025-10-19T11:43Z 87.6K followers, XX engagements

"Hi Ishan could you please initiate a DM with us using the link below so we can share the final resolution with you"
X Link @zomatocare 2025-10-19T12:15Z 87.6K followers, XXX engagements

"@neelkanth_007 Thank you for sharing the details. Please allow us some time to look into this and get back to you with an update"
X Link @zomatocare 2025-10-19T12:34Z 87.6K followers, XX engagements

"@venatusrey Hi there thats definitely not the experience we wanted for you. Could you please share the order ID via DM so we can take this up with the restaurant partner"
X Link @zomatocare 2025-10-19T13:33Z 87.6K followers, XX engagements

"@avinashkrs001 Hey Avinash this should not have happened Please DM us your order ID so that we can look into this for you"
X Link @zomatocare 2025-10-19T16:19Z 87.6K followers, XX engagements

"@MS_Tungekar Hi there we hear you. Could you please DM us your registered mobile number so that we can assist you further"
X Link @zomatocare 2025-10-19T16:32Z 87.6K followers, XX engagements

"@NisiSamuel @deepigoyal @zomato @kfc This isnt the experience we wanted for you Nisi. We are here to help and our team will get back to you with an update soon"
X Link @zomatocare 2025-10-19T17:13Z 87.6K followers, XX engagements

"@Ishwar0304 Hey Ishwar this is not what we wanted for you. Please allow us sometime to look into this and get back to you with an update"
X Link @zomatocare 2025-10-19T17:28Z 87.6K followers, XX engagements

"@ARUN02690 @Bapu_Ki_Kutia @Zomato_delivery @zomato That doesn't sound right to us either Arun. Rest assured we'll be getting this checked and reach out to you over a call or email with an update"
X Link @zomatocare 2025-10-19T17:37Z 87.6K followers, XX engagements

"@95Nehap Not the experience we wished for you to have with us Neha. Please allow us some time to review this we'll be back with an update"
X Link @zomatocare 2025-10-19T18:02Z 87.6K followers, XX engagements

"Hey Rizwan we'd like to clarify that Zomato being an intermediary platform does not govern the prices implemented by our restaurant partners. That said we do implement checks to avoid discrepancies with MRP items and we'd like to look into this for you. Please allow us a bit to look into this we'll get back to you with an update"
X Link @zomatocare 2025-10-19T18:35Z 87.6K followers, XX engagements

"@kparveen334 Hi Parveen hum kabhi bhi aapko aisa experience nahi dena chahte the. Please humein thoda samay dijiye taaki hum isey check kar sakein. Hum jald aapse sampark karenge"
X Link @zomatocare 2025-10-19T19:52Z 87.6K followers, XX engagements

"@kparveen334 Hi Parveen humne aapko yaha par reply kia hai -"
X Link @zomatocare 2025-10-19T19:55Z 87.6K followers, XX engagements

"@kparveen334 Hi Parveen humne aapko yaha par reply kia hai:"
X Link @zomatocare 2025-10-19T19:55Z 87.6K followers, XX engagements

"@Abhijeetthappa @Zomato_delivery This is not how your order should have arrived Abhijeet. Well get this checked and reach out to you"
X Link @zomatocare 2025-10-20T14:36Z 87.6K followers, XX engagements

"@munakib69244 @zomato @Zomato_delivery Hi Munakib we understand your concern. Our team will look into this and get back to you with an update"
X Link @zomatocare 2025-10-20T17:56Z 87.6K followers, XX engagements

"@Abhi__UI That doesn't sound like the experience we aim to deliver Abhishek. Please send us your order ID via DM and well take care of it"
X Link @zomatocare 2025-10-21T01:33Z 87.6K followers, X engagements

"@Raaz76023191 We're really glad to hear about your inspiring moment with our special delivery hero. Rest assured we'll be ensuring that we celebrate their spirit and hustle. ❤"
X Link @zomatocare 2025-10-18T18:19Z 87.6K followers, XX engagements

"@hrshita_kshyp We're proud of the hustle shown by our delivery hero and we'd like to ensure that the appreciation reaches them. Could you please share with us your order ID so that we can relay your appreciation to them"
X Link @zomatocare 2025-10-18T18:25Z 87.6K followers, XX engagements

"@ParitoshCh38 Hey Paritosh we can understand how disappointing this must have been for you. Our team will look into this and get back to you with an update"
X Link @zomatocare 2025-10-19T10:24Z 87.6K followers, XX engagements

"@Ajaymeena0404 That's not how it should've gone Ajay. Please allow us some time to check this we'll get back to you with an update"
X Link @zomatocare 2025-10-19T11:36Z 87.6K followers, XX engagements

"@subhan0pathan Hi Subhan we can understand this wasnt the experience you were looking forward to. Our team will get this checked and get back to you with an update"
X Link @zomatocare 2025-10-19T11:38Z 87.6K followers, XX engagements

"@MS_Tungekar Our team is actively looking into your concern. Rest assured well reach out to you as soon as we have an update"
X Link @zomatocare 2025-10-19T17:14Z 87.6K followers, XX engagements

"@rishabg04 Hi Rishab we understand that the experience wasnt as seamless as it should have been. Please allow us some time so we can look into it and try to make things right"
X Link @zomatocare 2025-10-20T00:50Z 87.6K followers, XX engagements

"@VishalLimited Hi Vishal we'd like to clarify that Zomato as a platform only provides you with a menu with the prices informed by restaurant partners & enables you to place a price-informed order. That said weve taken note of your feedback and will take this up with the restaurant partner"
X Link @zomatocare 2025-10-20T01:40Z 87.6K followers, XX engagements

"@Praveen28173475 @zomato Hey Praveen we hear you and we're here to help. Please allow us some time so that we can look into this for you"
X Link @zomatocare 2025-10-20T01:43Z 87.6K followers, XX engagements

"@assassinpapi2 Hi Karan we understand that the support wasnt as seamless as it should have been. Please share your order ID with us via DM so we can look into it closely and make things right"
X Link @zomatocare 2025-10-20T01:55Z 87.6K followers, XX engagements

"@Deekshith5831 Hey Deekshith we completely understand your concern. Please allow us some time to get this checked and get back to you with an update"
X Link @zomatocare 2025-10-20T03:28Z 87.6K followers, XX engagements

"@sumanba67813649 Hey Archit Zomato being an intermediary platform does not govern the prices implemented by our restaurant partners. That said we do implement checks to avoid discrepancies with MRP items and we'll look into this for you. We'll be reaching out to you"
X Link @zomatocare 2025-10-20T05:57Z 87.6K followers, XX engagements

"Hi Ayush Zomato being an intermediary platform between a customer and a restaurant does not govern the prices implemented by the restaurant partners on our platform. That said we request you to please help us with the restaurant details via a private message we will ensure that we relay your concerns to the restaurant partner"
X Link @zomatocare 2025-10-20T06:28Z 87.6K followers, XX engagements

"@dishamodi612153 Hi Arnav that sounds concerning. We'll raise this with the restaurant partner and get back to you"
X Link @zomatocare 2025-10-20T08:48Z 87.6K followers, XX engagements

"@dhiraj747392 Hey Dhiraj this is concerning to us as well. Please allow us some time to take this up with the restaurant partners and get back to you with an update"
X Link @zomatocare 2025-10-20T10:04Z 87.6K followers, XX engagements

"@Piyush780897 Hey Piyush we never wished this for you. Please give us a while to check this with the restaurant partner we'll get back to you with an update"
X Link @zomatocare 2025-10-20T11:11Z 87.6K followers, XX engagements

"@Deepdas88910213 Hi Deep we discussed your concern via email. We hope that helped. Let us know if there's anything else we can assist you with"
X Link @zomatocare 2025-10-20T13:10Z 87.6K followers, XX engagements

"@WadhwaSumant @Zomato_delivery That's not how it should've gone Sumant. Rest assured we're on it. Please give us some time to have this checked and we'll get back to you with an update"
X Link @zomatocare 2025-10-20T13:16Z 87.6K followers, XX engagements

"Hi Sandeep Zomato being an intermediary platform between a customer and a restaurant does not govern the prices implemented by the restaurant partners on our platform. However we appreciate your feedback and we will ensure that we relay your concerns to the restaurant partner. Could you please help us by sharing the name of this particular restaurant along with your registered mobile number so that we can look into it"
X Link @zomatocare 2025-10-20T14:34Z 87.6K followers, XX engagements

"@KrishChaudhrary Hi Krish hum kabhi bhi aapko aisa experience nahi dena chahte the. Please humein thoda samay dijiye taaki hum isey check karke aapki madad kar sakein"
X Link @zomatocare 2025-10-20T19:12Z 87.6K followers, XX engagements

"@evaswani Hi Ekta that's not how it should have gone and we're here to help. Please help us with your order ID via DM we'll get this checked"
X Link @zomatocare 2025-10-21T06:18Z 87.6K followers, XX engagements

"Hi Sankha please be assured XXX% of the tips get credited to the delivery partners on a real-time basis and Zomato absorbs all payment gateway charges including administrative and convenience fees to ensure tips remain XXX% transferrable. That said if you or a delivery partner have faced any issues with tipping please share the order ID via DM so we can look into it"
X Link @zomatocare 2025-10-21T06:36Z 87.6K followers, XX engagements

"@Ro45editzz Hey there this does not sound right. Please allow us some time to look into this and get back to you with an update"
X Link @zomatocare 2025-10-21T09:22Z 87.6K followers, XX engagements

"Hi Vijay we'd like to inform you that the prices on our platform are determined solely by our restaurant partners as Zomato acts only as an intermediary between customers and restaurants. That said we will certainly pass on your feedback to the restaurant partner and request them to look into it. Let us know if we were able to answer your concern"
X Link @zomatocare 2025-10-21T10:51Z 87.6K followers, XX engagements

"@Raushank009 Hey Raushan this isnt the experience wed want you to have. Our team is already looking into this and will get back to you with an update"
X Link @zomatocare 2025-10-21T11:18Z 87.6K followers, XX engagements

"@Raushank009 We have replied to you here -"
X Link @zomatocare 2025-10-21T11:18Z 87.6K followers, XX engagements

"@Raushank009 We have replied to you here -"
X Link @zomatocare 2025-10-21T11:18Z 87.6K followers, XX engagements

"@Bikram11653168 Hi Bikram we have resolved your query over the call. If there's anything else we can help you with kindly let us know"
X Link @zomatocare 2025-10-21T11:20Z 87.6K followers, XX engagements

"@DizizMani Hi there that doesn't seem right. Please be assured we have noted your concern and our team will look into this"
X Link @zomatocare 2025-10-21T11:27Z 87.6K followers, XX engagements

"@M_G_A_01 Hey there we didnt mean to keep you waiting Please DM us your order ID well check this"
X Link @zomatocare 2025-10-21T12:03Z 87.6K followers, XX engagements

"@ranjitha141189 @zomato @blinkitcares We understand your frustration Ranjitha. We'll have our team look into this and reach out to you with an update"
X Link @zomatocare 2025-10-21T13:21Z 87.6K followers, XX engagements

"@WadhwaSumant @Zomato_delivery Hey Sumant we have an update for you and want to share the same with you. Could you please initiate a DM with us"
X Link @zomatocare 2025-10-21T13:56Z 87.6K followers, XX engagements

"Hey Pathik we'd like to clarify that Zomato being an intermediary platform does not govern the prices implemented by our restaurant partners. That said we do implement checks to avoid discrepancies with MRP items and we'd like to look into this for you. Please allow us some time to look into this we'll get back to you with an update"
X Link @zomatocare 2025-10-21T14:30Z 87.6K followers, XX engagements

"@KenilSanghvi7 We can understand this wasnt the experience you were looking forward to Kenil. Our team will get this checked and get back to you with an update"
X Link @zomatocare 2025-10-21T14:46Z 87.6K followers, XX engagements

"@iTs_humdaan Hey there this can happen when a restaurant runs out of Zomato packaging tape. If you faced any issues DM us your order ID and well take it up with them"
X Link @zomatocare 2025-10-21T15:23Z 87.6K followers, XX engagements

"@HemantG35019757 Hi Hemant we get where you're coming from and would like to get this checked. Could you please DM us your registered mobile number"
X Link @zomatocare 2025-10-21T15:54Z 87.6K followers, XX engagements

"@PiyushJ08317609 Thats not what we wanted for you Piyush. Well check this and get back to you"
X Link @zomatocare 2025-10-21T16:07Z 87.6K followers, XX engagements

"@always_Mega_fan We understand your frustration. As requested earlier please help us with your order ID via DM for us to get a chance to see what went wrong"
X Link @zomatocare 2025-10-21T16:37Z 87.6K followers, XX engagements

"@VarunGa51926635 We never wished for you to have to wait for your favourite meals Varun. Please allow us some time to look into this we'll track this for you and give you an update"
X Link @zomatocare 2025-10-21T18:28Z 87.6K followers, XX engagements

"@sanchit2luck @zomato Hey Sanchit we completely understand that your order wasn't as per your expectations. Please share your order ID with us via DM so that we can take this up with our respective partner and get this sorted out for you"
X Link @zomatocare 2025-10-21T19:47Z 87.6K followers, XX engagements

"@PrincessPhinx Hi Akanksha Zomato being an intermediary platform between a customer and a restaurant does not govern the prices implemented by the restaurant partners on our platform. That said we will convey your feedback to the restaurant partner and request them to look into this"
X Link @zomatocare 2025-10-22T04:30Z 87.6K followers, XX engagements

"@JaidattaDethe Rest assured we're actively working on your concern and will get back to you with an update"
X Link @zomatocare 2025-10-22T06:05Z 87.6K followers, XX engagements

"@mehta_vedanshu @zomato @BOX8_in Hey there we understand your frustration. Please DM us your order ID let's check what caused this delay"
X Link @zomatocare 2025-10-22T07:30Z 87.6K followers, XX engagements

"@chandansuryvnsi Hi Chandan we'd like to inform you that the restaurant bill does not include the GST delivery charge platform fee and the taxes applied on it which may explain the difference in the total amount"
X Link @zomatocare 2025-10-22T12:46Z 87.6K followers, XX engagements

"@S_am_Hussain Hey Sameer we didnt mean to keep you waiting. Well check this and get back to you"
X Link @zomatocare 2025-10-22T17:16Z 87.6K followers, X engagements

"@Abhishe59154328 Hey Abhishek this doesn't look right and we want to check this from our end. Please allow us some time to look into this we'll be back with an update"
X Link @zomatocare 2025-10-22T17:37Z 87.6K followers, XX engagements

"📢 PSA: Attention foodies 📢 Remember @zomatocare is the ONLY official helpline buddy at Zomato. We won't slide into your DMs from any other social handle asking for your personal details. Keep your sensitive information under wraps and stay safe out there"
X Link @zomatocare 2024-04-24T11:22Z 87.6K followers, 402.2K engagements

"Are we best friends now 🫣"
X Link @zomatocare 2025-04-17T06:01Z 87.6K followers, 60.8K engagements

"@MsAnjaliB We understand that some days can feel tougher than others Anjali. Were grateful for the chance to stand by you and hope brighter days are just around the corner. 🙌"
X Link @zomatocare 2025-10-11T19:22Z 87.6K followers, 9382 engagements

"@ShreyaG74127319 Hi Shreya we discussed your concern via email. We hope that helped. Let us know if there's anything else we can assist you with"
X Link @zomatocare 2025-10-20T11:18Z 87.6K followers, XX engagements

"@KhokanNandi5 Hey Khokan we never meant to keep you waiting. Your concern has been raised internally and we will reach out to you once we have an update"
X Link @zomatocare 2025-10-20T11:45Z 87.6K followers, XX engagements

"@iamujjwaal Hey Ujjwaal we get how this feels. Please allow us some time well raise this with the restaurant partner and get back to you"
X Link @zomatocare 2025-10-20T14:10Z 87.6K followers, XX engagements

"@kuldeepdubey99 Hi Kuldeep this is a matter of serious concern for us as we respect everyone's dietary preferences. Please DM us your order ID using the link below and we'll have this checked right away"
X Link @zomatocare 2025-10-20T15:22Z 87.6K followers, XX engagements

"@gauravbhanot7 Hey Gaurav thats not how we wanted your order to turn out. Well get this checked with the restaurant partner"
X Link @zomatocare 2025-10-20T17:26Z 87.6K followers, XX engagements

"@always_Mega_fan Hi there that doesn't seem right to us either. Please DM us your order ID and we'll look into this for you"
X Link @zomatocare 2025-10-21T16:21Z 87.6K followers, XX engagements

"@AvyyOnX Hi Aman we understand how upsetting this must be. Rest assured weve noted your details via DM and were getting this checked with our restaurant partner"
X Link @zomatocare 2025-10-21T17:28Z 87.6K followers, XX engagements

"@onlinenaman Hey Naman this doesn't sound right and we wished for you to have better support. Please allow us some time to look into this we'll get back to you with an update"
X Link @zomatocare 2025-10-21T17:29Z 87.6K followers, XX engagements

"@ajayverma75 Hi Ajay we hear you and would like to review this. We'll get back to you with an update via call or email"
X Link @zomatocare 2025-10-22T07:01Z 87.6K followers, XX engagements

"@teampuranepapi @zomato We discussed your concern over a call. We hope that helped. Let us know if there's anything else we can assist you with"
X Link @zomatocare 2025-10-22T07:08Z 87.6K followers, XX engagements

"@akshay_h_patil Hi Akshay that's not what we hoped for. Please DM us your order ID so that we can take this up with the restaurant partner"
X Link @zomatocare 2025-10-22T08:07Z 87.6K followers, XX engagements

"@CARaviKamath Hi Ravi we hear you and want to help you here. Could you please DM us your order ID so we can look into this"
X Link @zomatocare 2025-10-22T08:39Z 87.6K followers, XX engagements

"@PRaichur65 @JoshiPralhad @nsitharaman @nsitharamanoffc Hi Praveen we'd like to inform you that Zomato as a platform only provides you with a menu with the prices informed by restaurant partners & enables you to place a price-informed order. We take this up with the restaurant partners and look into this for you"
X Link @zomatocare 2025-10-22T08:50Z 87.6K followers, XX engagements

"@asinaib Hi Ani we hear you and would like to get this checked. Could you please DM us your order ID so we can look into this for you"
X Link @zomatocare 2025-10-22T08:51Z 87.6K followers, XX engagements

"Hi there the prices on our platform are determined solely by our restaurant partners as Zomato acts only as an intermediary between customers and restaurants. That said we will certainly pass on your feedback to them. Please help us with the restaurant's location along with a screenshot of the offline menu so that we can raise it with the restaurant"
X Link @zomatocare 2025-10-22T09:29Z 87.6K followers, XX engagements

"@asinaib We understand that you expected better support and we're here to help. Please DM us your order ID so that we can look into this internally and get back to you with a proper resolution"
X Link @zomatocare 2025-10-22T10:38Z 87.6K followers, XX engagements

"@ModernVoldemort Hi Neel we understand how upsetting this must be. Please DM us your order ID so that we can look into this for you"
X Link @zomatocare 2025-10-22T11:24Z 87.6K followers, XX engagements

"Hi Tanmoy the prices listed on our platform are determined entirely by our restaurant partners as Zomato acts only as an intermediary between customers and restaurants. Please DM us the restaurant details along with relevant pics of the offline menu supporting your claims via the link below and well be happy to share your feedback with the restaurant partner"
X Link @zomatocare 2025-10-22T13:52Z 87.6K followers, X engagements

"@G_priyadarshi Namaskar Govind hum aapki madad karne ke liye yahan hai. Please humein apni order ID send karein DM ke through hum isse restaurant partner se check karke aapko update denge"
X Link @zomatocare 2025-10-19T15:01Z 87.6K followers, XX engagements

"@shubhamraj_sr Hey Shubham we completely understand that your order wasn't as per your expectations. Please allow us some time so that we can take this up with our respective partner and get this sorted out for you"
X Link @zomatocare 2025-10-22T13:03Z 87.6K followers, XX engagements

"@Roy944p Thank you for sharing the details. Our team is working on it and will get in touch with you"
X Link @zomatocare 2025-10-22T14:03Z 87.6K followers, XX engagements

"@milesx_05 @zomato @zomatoin Hey Brandon we never wished for your order to arrive this way. Please allow us some time to take it up we'll get back to you with an update"
X Link @zomatocare 2025-10-22T18:09Z 87.6K followers, XX engagements

"@SonuBaw33990325 Hi Sonu hum aapki pareshani samajh rahe hain. Please humein thoda samay dijiye hamari team ise check karke aapko update degi"
X Link @zomatocare 2025-10-20T18:41Z 87.6K followers, XX engagements

"@Amar2096035 Hi Amar could you please initiate a DM with us using the link below so we can share the final resolution with you"
X Link @zomatocare 2025-10-20T19:38Z 87.6K followers, XX engagements

"@pikapin78 Hi there hum kabhi bhi aapko aisa experience nahi dena chahte the aur samajh sakte hain ki yeh kitna upsetting raha hoga. Please apni order ID humein DM karein taaki hum aapki madad kar sakein"
X Link @zomatocare 2025-10-22T18:53Z 87.6K followers, XX engagements

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