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# ![@zomatocare Avatar](https://lunarcrush.com/gi/w:26/cr:twitter::988362975617601536.png) @zomatocare Zomato Care

Zomato Care posts on X about back to, we want, the kind, acts the most. They currently have XXXXXX followers and 17233 posts still getting attention that total XXXXX engagements in the last XX hours.

### Engagements: XXXXX [#](/creator/twitter::988362975617601536/interactions)
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::988362975617601536/c:line/m:interactions.svg)

- X Week XXXXXX +27%
- X Month XXXXXX -XX%
- X Months XXXXXXX -XX%
- X Year XXXXXXXXX -XX%

### Mentions: XX [#](/creator/twitter::988362975617601536/posts_active)
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::988362975617601536/c:line/m:posts_active.svg)

- X Month XXX -XX%
- X Months XXXXX -XX%
- X Year XXXXXX +864%

### Followers: XXXXXX [#](/creator/twitter::988362975617601536/followers)
![Followers Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::988362975617601536/c:line/m:followers.svg)

- X Week XXXXXX +0.15%
- X Month XXXXXX +0.36%
- X Months XXXXXX +4.20%
- X Year XXXXXX +10%

### CreatorRank: XXXXXXXXX [#](/creator/twitter::988362975617601536/influencer_rank)
![CreatorRank Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::988362975617601536/c:line/m:influencer_rank.svg)

### Social Influence

**Social category influence**
[finance](/list/finance) 

**Social topic influence**
[back to](/topic/back-to) #176, [we want](/topic/we-want), [the kind](/topic/the-kind), [acts](/topic/acts), [free to](/topic/free-to), [$2432t](/topic/$2432t), [shocked](/topic/shocked), [matter](/topic/matter), [resolve](/topic/resolve), [buddy](/topic/buddy)

**Top accounts mentioned or mentioned by**
[@zomato](/creator/undefined) [@gmailcom](/creator/undefined) [@deepigoyal](/creator/undefined) [@zomatodelivery](/creator/undefined) [@zomatoindia](/creator/undefined) [@jagograhakjago](/creator/undefined) [@swiggy](/creator/undefined) [@com](/creator/undefined) [@swiggycares](/creator/undefined) [@anooptomar14](/creator/undefined) [@zomatoin](/creator/undefined) [@evaswani](/creator/undefined) [@adityapand27803](/creator/undefined) [@baghlamayur](/creator/undefined) [@zomatouae](/creator/undefined) [@sarthakvatsaa](/creator/undefined) [@gxxxxcom](/creator/undefined) [@gxxxxxxx](/creator/undefined) [@zomatosa](/creator/undefined) [@sushilm61829740](/creator/undefined)
### Top Social Posts
Top posts by engagements in the last XX hours

"@NitendrakumarR Hey Nitendrakumar we understand that the wait isn't ideal. We've done our best to address your concern over a private message. Please have a look"  
[X Link](https://x.com/zomatocare/status/1995758699995103372)  2025-12-02T07:35Z 88.1K followers, XX engagements


"@ArunAmitian Hey Arun this is truly not how we wanted your order to arrive. Please DM us your order ID so that we can look into this for you"  
[X Link](https://x.com/zomatocare/status/1998343863866642577)  2025-12-09T10:47Z 88.2K followers, XX engagements


"@Gaurav86851463 Hey Gaurav we hear you and are here to help. Please allow us some time to look into this we'll be back with an update"  
[X Link](https://x.com/zomatocare/status/1998445211169800686)  2025-12-09T17:30Z 88.1K followers, XX engagements


"@Gaurav86851463 Hi Gaurav we are here to help. Please allow us a bit to check this we'll be back with an update"  
[X Link](https://x.com/zomatocare/status/1998446466109681822)  2025-12-09T17:35Z 88.1K followers, XX engagements


"@rakesh2065 We have replied to you here please take a look :"  
[X Link](https://x.com/zomatocare/status/1998634162841071940)  2025-12-10T06:01Z 88.2K followers, XX engagements


"clarify   Gold members  free delivery within X km applicable  orders restaurant  location distance range exceed  delivery charge distance apply   X km   distance    aur query please DM"  
[X Link](https://x.com/zomatocare/status/1998779918109622708)  2025-12-10T15:40Z 88.2K followers, XXX engagements


"@Sushilm61829740 We would never want you to go through this Sushil. We'll check with our restaurant partner and get back to you"  
[X Link](https://x.com/zomatocare/status/1998796116838793340)  2025-12-10T16:45Z 88.2K followers, XX engagements


"@KotgirePranamya Hi Pranamya we're absolutely shocked and horrified to hear about this. We can't begin to imagine how upsetting this must have been for you. We will raise this up with the restaurant partner and get in touch with you to discuss this further"  
[X Link](https://x.com/zomatocare/status/1998836051729903886)  2025-12-10T19:23Z 88.2K followers, XX engagements


"@usman_kidwai95 Hi Usman we understand how frustrating this must have beenand that you were looking for better support. Please DM us your order ID so we can look into this"  
[X Link](https://x.com/zomatocare/status/1998843453837562057)  2025-12-10T19:53Z 88.2K followers, XX engagements


"Hi Vir wed like to clarify that the prices on our platform are determined solely by our restaurant partners as Zomato acts only as an intermediary between customers and restaurants. That said please share the restaurant name location and screenshots of the menu via DM and well share your feedback and concerns with them for their review"  
[X Link](https://x.com/zomatocare/status/1998852967743770638)  2025-12-10T20:30Z 88.2K followers, XX engagements


"@Gaurav86851463 We understand the wait isnt ideal. Please be assured that we are working on your concern and we'll get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1998947021286425060)  2025-12-11T02:44Z 88.2K followers, XX engagements


"@Baba_tillo We understand how important this was for you Amit and we never wanted you to go through this. Your details have been forwarded to our team and we'll get back to you with an update on this"  
[X Link](https://x.com/zomatocare/status/1998976759698698713)  2025-12-11T04:42Z 88.2K followers, XX engagements


"@avshekle That doesnt sound like the experience we aim to deliver Avinash. Please allow us some time and well try to take care of it"  
[X Link](https://x.com/zomatocare/status/1998978281794843118)  2025-12-11T04:48Z 88.1K followers, XX engagements


"@OmGupta877232 Hey Om we understand the wait isnt ideal and were working on getting your concern resolved. Please give us a little time and well get back to you shortly"  
[X Link](https://x.com/zomatocare/status/1999017446083277135)  2025-12-11T07:24Z 88.2K followers, XX engagements


"@Sushilm61829740 Hey Sushil we have addressed your concern over an email. Please take a moment to check it out"  
[X Link](https://x.com/zomatocare/status/1999019473056268684)  2025-12-11T07:32Z 88.2K followers, XX engagements


"@mannusethg We can understand this wasnt the experience you were looking forward to Mannu. Our team will get this checked and get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1999136321269575880)  2025-12-11T15:16Z 88.2K followers, XX engagements


"@informviren Hey Viren we understand you were looking for better support. Our team is looking into this and will get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1999147663338647788)  2025-12-11T16:01Z 88.2K followers, XX engagements


"@StubBor39512660 That doesnt look right Kartik. Well check this and get back to you"  
[X Link](https://x.com/zomatocare/status/1999151394180452785)  2025-12-11T16:16Z 88.2K followers, XX engagements


"@divaasharma Hi Divedika we are here to help. Please DM us your order ID so that we can look into this for you"  
[X Link](https://x.com/zomatocare/status/1999155853690352090)  2025-12-11T16:34Z 88.2K followers, XX engagements


"@yudiforyou Hey Khushal we didn't mean to keep you waiting. Please DM us your order ID so that we can look into this for you"  
[X Link](https://x.com/zomatocare/status/1999158290564231289)  2025-12-11T16:44Z 88.2K followers, XX engagements


"@upendra_gaur1 Hi Upendra this is concerning and we don't encourage such behaviour from our delivery partners. Please allow us some time and we'll investigate the matter and connect with you further"  
[X Link](https://x.com/zomatocare/status/1999166744980848763)  2025-12-11T17:17Z 88.2K followers, XX engagements


"@Abhishe80377583 Hey Abhishek this is certainly not the kind of experience we want you to have with us. Please allow us some time to look into this and get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1999308765938819482)  2025-12-12T02:42Z 88.2K followers, X engagements


"@_thakur_karan @deepigoyal @zomato Hey Karanvir this is certainly not the kind of experience we want you to have with us. Please allow us some time to look into this and get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1999326020000972907)  2025-12-12T03:50Z 88.2K followers, XX engagements


"@SaiPrad78830813 Hey Sai this is truly not the kind of experience we wanted to provide you. Please allow us some time to check this internally and we'll get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1999403058481234358)  2025-12-12T08:56Z 88.2K followers, XX engagements


"@SaiPrad78830813 Hey Sai we've acknowledged your concern over here:"  
[X Link](https://x.com/zomatocare/status/1999403207945257407)  2025-12-12T08:57Z 88.2K followers, XX engagements


"@Nag_0526 Hey Nagarjuna this is truly not the kind of experience we wanted to provide you. Rest assured we'll be getting this checked with our restaurant partner right away and resolve this for you"  
[X Link](https://x.com/zomatocare/status/1999404326469750995)  2025-12-12T09:01Z 88.2K followers, XX engagements


"@Kiran__Naidu Hey Kiran we completely understand that your experience wasn't seamless with us and we're here to make things right. Please allow us some time to check this internally and we'll get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1999409609745006969)  2025-12-12T09:22Z 88.2K followers, XX engagements


"Hey Prakash Zomato being an intermediary platform does not govern the prices implemented by our restaurant partners. That said we'd like to share your feedback with the restaurant partner. Could you please help us by sharing relevant pics of the offline menu supporting your claims via DM"  
[X Link](https://x.com/zomatocare/status/1999410034753884384)  2025-12-12T09:24Z 88.2K followers, XX engagements


"Hi Jigar we would like to inform you that as per the GST law E-commerce operators are obligated to discharge tax on restaurant services provided by registered as well as unregistered restaurants through its platform. Accordingly for your order Zomato has collected tax and paid the same to the Government on behalf of the unregistered restaurant"  
[X Link](https://x.com/zomatocare/status/1999511387450822939)  2025-12-12T16:07Z 88.2K followers, XX engagements


"📢 PSA: Attention foodies 📢 Remember @zomatocare is the ONLY official helpline buddy at Zomato. We won't slide into your DMs from any other social handle asking for your personal details. Keep your sensitive information under wraps and stay safe out there"  
[X Link](https://x.com/zomatocare/status/1783094101552079356)  2024-04-24T11:22Z 88.2K followers, 426.4K engagements


"Hi Joydip Thank you so much for your recognition Shobha's dedication and resilience truly inspire us and were grateful to have her on our team. Your kind words mean the world and well make sure she knows how much her efforts are appreciated.🙌"  
[X Link](https://x.com/zomatocare/status/1885337995739267407)  2025-01-31T14:43Z 88.2K followers, 24.9K engagements


"Are we best friends now 🫣"  
[X Link](https://x.com/zomatocare/status/1912748204095103323)  2025-04-17T06:01Z 88.2K followers, 73.2K engagements


"@Harikri07514108 Hi there we hear you and understand your concern. Please allow us some time to get this checked we will reach out to you with an update"  
[X Link](https://x.com/zomatocare/status/1998338026167218678)  2025-12-09T10:24Z 88.2K followers, 7659 engagements


"@sohel_33293 Hey Aktar thats not how we wanted your order to turn out. Please share your order ID in DM well get this checked with the restaurant partner"  
[X Link](https://x.com/zomatocare/status/1998445198687482067)  2025-12-09T17:30Z 88.2K followers, XX engagements


"@arifhakroo Hi Arif we hear you and understand your concern. Please allow us some time to get this checked we will reach out to you with an update"  
[X Link](https://x.com/zomatocare/status/1998656237815345401)  2025-12-10T07:29Z 88.2K followers, XX engagements


"@ShinchanHello Hey there thats not what we hoped for Please allow us some time and we'll take this up with the restaurant partner"  
[X Link](https://x.com/zomatocare/status/1998729725771202875)  2025-12-10T12:21Z 88.2K followers, XX engagements


"@nath75568 Hi Bimal we hear you. Our team is looking into this and we'll get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1998758981947502656)  2025-12-10T14:17Z 88.2K followers, XX engagements


"@r_rohitsonar Hey Rakesh please DM us using the below link so we can share the final update with you"  
[X Link](https://x.com/zomatocare/status/1998811630243819905)  2025-12-10T17:46Z 88.2K followers, XX engagements


"@singh_kish98652 Hi there we understand your concern and would like to check this. Please allow us some time and we will get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1998821589245374845)  2025-12-10T18:26Z 88.2K followers, XX engagements


"@Sushilm61829740 Hi Sushil we understand the wait isnt ideal. Please be assured that we are working on your concern and we'll get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1998937262982410723)  2025-12-11T02:05Z 88.2K followers, XX engagements


"@androiddevgc Hi Gaurav we want to assure you that your issue is important to us. We are currently reviewing it and will get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1998964785610895825)  2025-12-11T03:55Z 88.2K followers, XX engagements


"@Abhishe04412461 Hey Abhishek we have addressed your concern over an email. Please take a moment to check it out"  
[X Link](https://x.com/zomatocare/status/1999026335092715937)  2025-12-11T07:59Z 88.2K followers, XX engagements


"Hi Gaurav the prices on our platform including item and packaging charges are determined solely by our restaurant partners. Zomato acts only as an intermediary between customers and restaurants. We hope this helps clarify things for you. In case of any further doubts please feel free to reach out to us via DM"  
[X Link](https://x.com/zomatocare/status/1999066231425605912)  2025-12-11T10:38Z 88.2K followers, XX engagements


"@Shivshankar2001 We are working on your concern and getting it checked internally. Please be assured we'll get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1999076442777571633)  2025-12-11T11:18Z 88.2K followers, XX engagements


"@ShinchanHello We assure you that we're committed to resolving your query and we'll be connecting with you soon to discuss this further"  
[X Link](https://x.com/zomatocare/status/1999083023825088701)  2025-12-11T11:45Z 88.2K followers, XX engagements


"@SARAN6798062652 Hi Saran we get how upsetting it feels to see your order arrive like this. Were looking into what went wrong and well get back to you"  
[X Link](https://x.com/zomatocare/status/1999160895646416943)  2025-12-11T16:54Z 88.2K followers, XX engagements


"@anoopshah09 Hey Anoop we completely understand that you expected better support and we're here to help. Please allow us some time to check this internally and we'll get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1999394253462732922)  2025-12-12T08:21Z 88.2K followers, XX engagements


"@Avinashkum63236 Hi Avinash hum aapko behtar experience dena chahte the. Please humein kuch samay dein taaki hum is concern ko restaurant partner ke saath raise kar sake"  
[X Link](https://x.com/zomatocare/status/1999412483006910537)  2025-12-12T09:34Z 88.2K followers, XX engagements


"@EkPatidar Hum aapko behtar experience dena chahte the Tushar. Please humein kuch samay dein taaki hum is concern ko restaurant partner ke saath raise kar sake"  
[X Link](https://x.com/zomatocare/status/1999426765320835558)  2025-12-12T10:31Z 88.2K followers, XX engagements


"Hi Sai the prices on our platform including item and packaging charges are determined solely by our restaurant partners. Zomato acts only as an intermediary between customers and restaurants. We hope this helps clarify things for you. In case of any further doubts please feel free to reach out to us via DM"  
[X Link](https://x.com/zomatocare/status/1999438601411821869)  2025-12-12T11:18Z 88.2K followers, XX engagements


"@Bhargav8749 Not the experience we wanted for you Bhargav. Please allow us some time and well take this up with our restaurant partner"  
[X Link](https://x.com/zomatocare/status/1999439318776217945)  2025-12-12T11:20Z 88.2K followers, XX engagements


"@DevilJin214 Hey Akshay we completely understand that your experience wasn't seamless with us and we're here to make things right. Please allow us some time to check this internally and we'll get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1999447908878631342)  2025-12-12T11:55Z 88.2K followers, XX engagements


"@DevilJin214 Please be assured that we're working on your issue and we'll be reaching out to you with a proper resolution"  
[X Link](https://x.com/zomatocare/status/1999451564038324322)  2025-12-12T12:09Z 88.2K followers, XX engagements


"@S_Agent_47 Weve addressed your concern via email at as********er@flash.co. Please have a look and feel free to reach out to us for any further assistance. We'd be happy to help"  
[X Link](https://x.com/zomatocare/status/1999453006291726801)  2025-12-12T12:15Z 88.2K followers, XX engagements


"@yateesh_kumar Hi Yateesh we understand how frustrating this must be. We have noted your order ID and will get it checked for you"  
[X Link](https://x.com/zomatocare/status/1999453295283470464)  2025-12-12T12:16Z 88.2K followers, XX engagements


"@AkkuUp14 Hey Akash this is truly not the kind of experience we wanted to provide you. Please allow us some time to check this with our restaurant partner and we'll get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1999462459967725718)  2025-12-12T12:52Z 88.2K followers, XX engagements


"@BaghlaMayur We've noted the details. Rest assured while our team gets this checked for you"  
[X Link](https://x.com/zomatocare/status/1999466909985833372)  2025-12-12T13:10Z 88.2K followers, XX engagements


"@Bkumar7071 Hi Bhupendra humne apko yahan par reply diya hain :"  
[X Link](https://x.com/zomatocare/status/1999489348337824212)  2025-12-12T14:39Z 88.2K followers, XX engagements


"@acelvl10 @zomato @Zomato_delivery Hi there we hear you and understand your concern. Please allow us some time to look into this for you we will reach out to you with an update"  
[X Link](https://x.com/zomatocare/status/1999529561432744243)  2025-12-12T17:19Z 88.2K followers, XX engagements


"@shah_ronak Hi Ronak we understand how frustrating this must be. Rest assured we're on it and will update you soon"  
[X Link](https://x.com/zomatocare/status/1999548961456325090)  2025-12-12T18:36Z 88.2K followers, XX engagements


"@debkinkini Hi Kinkini we have shared an update with you via DM. Please take a moment to check it out. If you need any further help please feel free to connect with us"  
[X Link](https://x.com/zomatocare/status/1999551087800693203)  2025-12-12T18:45Z 88.2K followers, XX engagements


"@rohit_godhwani1 Hi Rohit this was not the kind of experience we wanted for you. Please allow us some time to look into this and get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1999556875554291763)  2025-12-12T19:08Z 88.2K followers, X engagements


"@MehulGarg22 @jagograhakjago @aajtak @ZeeNewsEnglish @sudhirchaudhary @DDNewslive @PIZZAWINGS5 @foodpharmer2 Hi Mehul we'd like to clarify that Zomato as a platform only provides you with a menu with the prices informed by restaurant partners & enables you to place a price-informed order. That said weve taken note of your feedback and will take this up with the restaurant partner"  
[X Link](https://x.com/zomatocare/status/1999557791544144253)  2025-12-12T19:11Z 88.2K followers, XX engagements


"Hi Ricky this is really concerning and we certainly don't encourage such behaviour from our delivery partners. We'll investigate this immediately so that necessary action can be taken and we'd request you to kindly share your mobile number with us via DM so we can connect with you further"  
[X Link](https://x.com/zomatocare/status/1999718213584846942)  2025-12-13T05:49Z 88.2K followers, 8886 engagements


"@lunaticfiend Hi there the prices on our platform are determined solely by our restaurant partners as Zomato acts only as an intermediary between customers and restaurants. That said we will certainly pass on your feedback to the restaurant partner and request them to look into it"  
[X Link](https://x.com/zomatocare/status/1999781644916683073)  2025-12-13T10:01Z 88.2K followers, XX engagements


"@Sarasom7 @zomato @FSSAIndiana Hey there were on it. Please give us a bit and well update you soon"  
[X Link](https://x.com/zomatocare/status/1999782430782484647)  2025-12-13T10:04Z 88.2K followers, XX engagements


"@Coder_Avi We never wanted you to go through this Avinash. Rest assured we will get this checked and get back to you with an update"  
[X Link](https://x.com/zomatocare/status/1999807554533359831)  2025-12-13T11:44Z 88.2K followers, X engagements


"@mudassarmaner1 Hi there wed like to clarify that prices on our platform are set by our restaurant partners as Zomato acts only as an intermediary between customers and restaurants. That said well share your feedback and concerns with them for review"  
[X Link](https://x.com/zomatocare/status/1999847678302368158)  2025-12-13T14:23Z 88.2K followers, XX engagements


"@thepulkitbirla We discussed your concern over a call. We hope that helped. Let us know if there's anything else we can assist you with"  
[X Link](https://x.com/zomatocare/status/1999849466673893564)  2025-12-13T14:30Z 88.2K followers, XX engagements


"Hi Rahul hum clarify karna chahte hain ki hamare platform par prices restaurant partners hi decide karte hain kyunki Zomato customers aur restaurants ke beech sirf ek intermediary ki tarah kaam karta hai. That said please restaurant ka naam aur location DM ke through share karein aur hum aapka feedback aur concerns unke saath review ke liye share karenge"  
[X Link](https://x.com/zomatocare/status/1999851657312784685)  2025-12-13T14:39Z 88.2K followers, XX engagements