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# ![@callcenter_geek Avatar](https://lunarcrush.com/gi/w:26/cr:tiktok::7016383726397539333.png) @callcenter_geek Tom Laird

Tom Laird posts on TikTok about #ai, breaking news, compliance, $2651t the most. They currently have XXXXXX followers and XXX posts still getting attention that total XXX engagements in the last XX hours.

### Engagements: XXX [#](/creator/tiktok::7016383726397539333/interactions)
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/cr:tiktok::7016383726397539333/c:line/m:interactions.svg)

- X Week XXXXXX -XX%
- X Month XXXXXXX -XX%
- X Months XXXXXXXXX +16%
- X Year XXXXXXXXX +2,131%

### Mentions: XX [#](/creator/tiktok::7016383726397539333/posts_active)
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/cr:tiktok::7016383726397539333/c:line/m:posts_active.svg)

- X Week XX -XX%
- X Month XX +4.80%
- X Months XXX +22%
- X Year XXX +290%

### Followers: XXXXXX [#](/creator/tiktok::7016383726397539333/followers)
![Followers Line Chart](https://lunarcrush.com/gi/w:600/cr:tiktok::7016383726397539333/c:line/m:followers.svg)

- X Week XXXXXX +1.70%
- X Month XXXXXX +13%
- X Months XXXXXX +194%
- X Year XXXXXX +495%

### CreatorRank: XXXXXXXXX [#](/creator/tiktok::7016383726397539333/influencer_rank)
![CreatorRank Line Chart](https://lunarcrush.com/gi/w:600/cr:tiktok::7016383726397539333/c:line/m:influencer_rank.svg)

### Social Influence [#](/creator/tiktok::7016383726397539333/influence)
---

**Social category influence**
[technology brands](/list/technology-brands)  XXXX% [stocks](/list/stocks)  XXXX% [countries](/list/countries)  XXXX%

**Social topic influence**
[#ai](/topic/#ai) 2.36%, [breaking news](/topic/breaking-news) 1.57%, [compliance](/topic/compliance) 0.79%, [$2651t](/topic/$2651t) 0.79%, [greenscreen](/topic/greenscreen) 0.79%, [take the](/topic/take-the) XXXX%

**Top accounts mentioned or mentioned by**
[@garyvee](/creator/undefined) [@tutazca](/creator/undefined) [@drew](/creator/undefined) [@acnbg](/creator/undefined) [@silent](/creator/undefined) [@user3722847831325](/creator/undefined) [@nik](/creator/undefined) [@tledford87](/creator/undefined) [@mora](/creator/undefined) [@gorditotripon](/creator/undefined) [@taylorfults](/creator/undefined) [@thecxrockstar](/creator/undefined) [@edmovieman](/creator/undefined) [@kanth](/creator/undefined) [@mcuban](/creator/undefined) [@allison](/creator/undefined) [@strawberri](/creator/undefined) [@kcag2122](/creator/undefined) [@michaeldouglas84](/creator/undefined) [@gerard](/creator/undefined)
### Top Social Posts [#](/creator/tiktok::7016383726397539333/posts)
---
Top posts by engagements in the last XX hours

"Tool for smaller call centers. #callcenter #contactcenter #callcenterlife #callcentergeek #callcenteragent #wfm #erlang"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7176628839949389098) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2022-12-13T13:45Z 23.1K followers, 2107 engagements


"Explaining what NPS is and how it can measure #customerexperience in your #callcenter or #contactcenter#cx #customerservice #callcentergeek"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7143281095507807534) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2022-09-14T16:59Z 23.1K followers, 4144 engagements


"Replying to @user3722847831325 #bpo #callcenter #contactcenter #callcentergeek"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7185539761044540715) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2023-01-06T14:04Z 23.1K followers, 6731 engagements


"Replying to @Nik Stephie genesys is really good. Definitely in ths top tier with Nice and Five9. #callcenter #contactcenter #callcentergeek #ccaas"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7303607182384205102) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2023-11-20T18:06Z 23.1K followers, 18.3K engagements


"Offshore Agents- How much do you make an hour What are you paid. #callcenteragent #callcenterlife #callcenter #offshore #bpo #contactcenter #cx"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7535481799951142175) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2025-08-06T14:38Z 23.1K followers, 213.4K engagements


"Replying to @tledford87 quick take on twilio. #callcenter #contactcenter #ccaas #twilio #callcentergeek"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7183011950798982446) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2022-12-30T18:35Z 23.1K followers, 9075 engagements


"Difference between pci and soc2 compliance. #pci #soc2 #security #databreach #creditcard #creditcardprocessing #callcenter #contactcenter #callcentergeek"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7197111563940007211) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2023-02-06T18:28Z 22.9K followers, 2086 engagements


"Breaking news with twilio ceo Jeff Lawson stepping down #callcenter #contactcenter #callcentergeek #twilio #greenscreen"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7321769275285343530) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2024-01-08T16:44Z 23.1K followers, 1223 engagements


"Replying to @Mora Take that Twilio job interview #callcenter #contactcenter #twilio #callcentergeek #interview #ccaas"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7321786356668271918) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2024-01-08T17:51Z 23K followers, 4885 engagements


"Replying to @gorditotripon Net Promoter Scoring is so misused. #contactcenter #bpo #callcenter #callcenterlife #callcenteragent"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7540342218544958751) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2025-08-19T16:59Z 23.1K followers, 50K engagements


"Why does #omnichannel matter #contactcenter #callcenter #customerservice #ccaas #cx #callcenteragent #callcenterproblems #callcenterlife #callcentergeek"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7162935186089413930) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2022-11-06T16:07Z 20.4K followers, XXX engagements


"Replying to @tutazca who I chose #nicecxone. #callcenter #callcentergeek #contactcenter #callcenterlife #ccaas #callcenteragent #technology"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7177886056832896299) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2022-12-16T23:03Z 23.1K followers, 20.5K engagements


"🚨 Gartner just predicted ZERO Fortune XXX companies will fully replace customer service reps with AI by 2028. Heres why humans still matter #callcenter #ai #contactcenter #callcenterlife #callcenteragent"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7551841708405689631) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2025-09-19T16:42Z 23.1K followers, 1896 engagements


"Replying to @Allison 🦩✨ quick thoughts on Five9. #ccaas #callcenter #contactcenter #callcentergeek"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7320691251337235758) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2024-01-05T19:01Z 23.1K followers, 10.2K engagements


"Breaking CX news NICE acquires AI platform Cognigy. #ai #ccaas #cx #customerservice"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7532179235407023390) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2025-07-28T17:02Z 23.1K followers, 1385 engagements


"Most call center QA forms fail. They focus on scripts and box-checking instead of customer experience. This 3-bucket QA framework of connection resolution compliance shows you how to build the best call center QA form that actually works. #callcenteragent #callcenterlife #qualityassurance #callcentergeek"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7545589512219495711) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2025-09-02T20:21Z 23.1K followers, 1727 engagements


"Replying to @drew ring cx vs nice CXone (empower) #callcenter #contactcenter #ccaas #callcentergeek"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7477731048659389742) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2025-03-03T23:36Z 23.1K followers, 1234 engagements


"Breaking: Keep Call Centers in America Act This would be a total reshaping of offshoring and bpo. #bpo #offshoring #usa #senatorgallego #senatorjustice #cx #customerservice"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7534791464904117534) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2025-08-04T17:59Z 23.1K followers, 878K engagements


"Breaking news: Claude sonnet XXX just released and it blowing away chat gpt5 #ai #llm #claude #chatgpt"  
[TikTok Link](https://www.tiktok.com/@callcenter_geek/video/7555578420273450271) [@callcenter_geek](/creator/tiktok/callcenter_geek) 2025-09-29T18:23Z 23.1K followers, 2670 engagements