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Trustpilot
Trustpilot engagements are up significantly this week, but overall engagements are down. Customer service concerns remain a key theme among users, with positive reviews and recommendations also being highlighted in posts.
About Trustpilot
Trustpilot is a platform where users review businesses and services.
Insights #
- trustpilot engagements is up XXXXX% from the previous week.
- trustpilot posts created is up XXXXX% from the previous week.
Engagements: XXXXXX #
Engagements 24-Hour Time-Series Raw Data
Current Value: XXXXXX
Daily Average: XXXXXXX
1 Week: XXXXXXX +27%
1 Month: XXXXXXXXX -XX%
6 Months: XXXXXXXXXX -XXXX%
1 Year: XXXXXXXXXX +100%
1-Year High: XXXXXXXXX on 2025-06-20
1-Year Low: XX on 2025-09-12
| Social Network | X | YouTube | TikTok | |
|---|---|---|---|---|
| Engagements | XXXXXX | XXXXXX | XXX | XX |
Mentions: XXX #
Mentions 24-Hour Time-Series Raw Data
Current Value: XXX
Daily Average: XXX
1 Month: XXX -XX%
6 Months: XXXXXX +26%
1 Year: XXXXXX +365%
1-Year High: XXXXX on 2025-07-24
1-Year Low: X on 2025-09-12
| Social Network | X | YouTube | TikTok | |
|---|---|---|---|---|
| Mentions | XXX | XXX | X | X |
Creators: XX #
Creators 24-Hour Time-Series Raw Data
XX unique social accounts have posts mentioning Trustpilot in the last XX hours which is down XXXX% from XXX in the previous XX hours
Daily Average: XXX
1 Month: XXX -XX%
6 Months: XXXXX -XXXX%
1 Year: XXXXXX +230%
1-Year High: XXX on 2025-06-27
1-Year Low: X on 2025-09-12
The most influential creators that mention Trustpilot in the last XX hours
| Creator | Rank | Followers | Posts | Engagements |
|---|---|---|---|---|
| @TheTicketsBoss | X | XXX | XX | XXX |
| @armcandybagco | X | XXXXX | X | XX |
| @christmaschris487 | X | XXX | X | X |
Sentiment: XX% #
Sentiment 24-Hour Time-Series Raw Data
Current Value: XX%
Daily Average: XX%
1 Week: XX% -XX%
1 Month: XX% +13%
6 Months: XX% +14%
1 Year: XX% +4%
1-Year High: XX% on 2024-12-28
1-Year Low: XX% on 2025-08-21
Most Supportive Themes
- Positive Reviews & Recommendations: (35%) Posts highlighting positive reviews and recommendations for companies on Trustpilot.
- Product & Service Promotion: (25%) Promotional posts for products and services, often citing Trustpilot ratings.
Most Critical Themes
- Customer Service & Scam Concerns: (40%) Posts expressing concerns about customer service issues, potential scams, and negative experiences.
Network engagement breakdown:
| Network | Positive | % | Neutral | % | Negative | % |
|---|---|---|---|---|---|---|
| X | XXXXX | X% | XXXXX | X% | XXXXX | X% |
| YouTube | XXXXXX | XX% | XXXXX | X% | XXXXX | XX% |
| TikTok | XX | X% | XXX | X% | X | X% |
| X | X% | XX | X% | X | X% | |
| Total | XXXXXX | XX% | XXXXX | XX% | XXXXX | XX% |
Top assets mentioned In the posts about Trustpilot in the last XX hours
Netflix Inc (NFLX) Alphabet Inc Class A (GOOGL) Valero Energy Corporation (VLO) American Express Company (AXP) PayPal Holdings Inc (PYPL) Ethereum (ETH) Bitcoin (BTC) Upstart Holdings, Inc. Common stock (UPST) NVIDIA Corp. (NVDA) Cardano (ADA)
Top topics mentioned In the posts about Trustpilot in the last XX hours
germany, united kingdom, bundesliga, wonderland, premier league, netherlands, toys, unboxing, spain, france, facebook, la liga, meta, instagram, london, italy, sat, luxury, celta vigo, fc augsburg, wolverhampton wanderers, fsv mainz, paris, bags, vfb stuttgart, milan, philips, stocks communication services, uefa, youtube, tottenham hotspur, werder bremen, eintracht frankfurt, leeds united, stocks financial services, nottingham forest, borussia dortmund, money, investment, fc heidenheim, rb leipzig, bayer XX leverkusen, $baynsg, spiderman, united states, vfl wolfsburg, intro, fulham, newcastle united, manchester united, union berlin, insurance, legit, real sociedad, star wars, free to, coins layer 1, sc freiburg, rayo vallecano, madrid, whufc, crystal palace, betis, monaco, rome, ca osasuna, $nflx, $ocdol, tiktok, $googl, borussia mnchengladbach, $cbkde, mercedesbenz, volkswagen, $vlo, stocks energy, champions league, rcd mallorca, manchester, wars, amsterdam, istanbul, asml, $axp, discount, $pypl, league phase, denver broncos, mon, leicester city, roo, bayern munich, portugal, lenovo, $0992hk, matchup, stack, discord, halloween, alaves
Top Social Posts #
Top posts by engagements in the last XX hours
Showing only X posts for non-authenticated requests. Use your API key in requests for full results.
"🚨AI PREDICTED FERRARI STOCK CRASH: is now time to buy"
YouTube Link @forecaster 2025-10-15T10:00Z 4950 followers, XXX engagements
"Elche vs Athletic Bilbao Spanish La Liga Estadio Manuel Martinez Valero Elche Spain 19/10/25 Sun 14:00 E TICKETS AVAILABLE"
X Link @TheTicketsBoss 2025-10-15T09:59Z XXX followers, XX engagements
"Burnley vs Arsenal Premier League Turf Moor Burnley United Kingdom 01/11/25 Sat 15:00 E TICKETS AVAILABLE"
X Link @TheTicketsBoss 2025-10-15T09:51Z XXX followers, XX engagements
"Wolverhampton Wanderers vs Burnley Premier League Molineux Wolverhampton United Kingdom 26/10/25 Sun 14:00 E TICKETS AVAILABLE"
X Link @TheTicketsBoss 2025-10-15T09:45Z XXX followers, XX engagements