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Sentiment: XX%
Sentiment 24-Hour Time-Series Raw Data
Current Value: XX%
Daily Average: XX%
1 Week: XX% -XX%
1 Month: XX% no change
6 Months: XX% +15%
1 Year: XX% -X%
1-Year High: XX% on 2024-10-22
1-Year Low: XX% on 2025-09-10
Most Supportive Themes
- AI-powered solutions: (45%) Posts highlight RingCentral's AI-powered features, particularly the AI Receptionist and attendant console, emphasizing improved customer experiences and productivity.
- Product and Feature Announcements: (25%) Posts announce new features, integrations, and awards, such as the acquisition of CommunityWFM and recognition in the Gartner Magic Quadrant.
- Customer Service and Positive Experiences: (15%) Posts express satisfaction with RingCentral's customer service and positive experiences with the platform.
Most Critical Themes
- Customer Service Issues: (10%) Some posts express negative experiences with RingCentral's customer service, including billing issues and account problems.
- Technical Issues and Limitations: (5%) Some users report technical issues and limitations with the AI Receptionist, such as flexibility and latency.
Network engagement breakdown:
| Network | Positive | % | Neutral | % | Negative | % |
|---|---|---|---|---|---|---|
| X | XXX | XX% | XXX | X% | XXX | X% |
| YouTube | XXXXX | XX% | XXX | X% | X | X% |
| X | X% | X | X% | X | X% | |
| TikTok | XXX | X% | XXX | XX% | XXX | XX% |
| News | X | X% | XXX | X% | X | X% |
| Total | XXXXX | XX% | XXXXX | XX% | XXX | XX% |