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Value Maverick @valuemaverick1 on x 2230 followers
Created: 2025-07-17 17:06:49 UTC
Visited another $plce store today. Talked to lead for XX to XX minutes. Takeaways
She worked there for X years. She is early 20’s.
Sales are doing much better than last year.
Converse is new license and will be rolling out the product to the stores soon, already on the website.
Focus is on better customer service, mensing they help customers pair products with what they are buying to increase basket size.
Tasks like re stocking or organizing is done during the week and not during the weekends as much (unless blatantly messy).
Customers are picking but are buying at the store as well and learning about the new products/brands
New girls clothes are more fashion forward and a bit more adultish looking and that is a focus to take away some share from gap/anf/ etc.
They need to increase their google reviews as still low compared to others but that is a focus.
Overall felt comfortable with what she said and positive the numbers will be much better than the last quarter lets see if the margins improve given all the licensed brands added to the customer basket.
XXX engagements
Related Topics customer service converse $plce