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Royal Mail Help posts on X about more info, happened, applied, has been the most. They currently have XXXXXX followers and XX posts still getting attention that total XXX engagements in the last XX hours.
Social category influence countries XXXX%
Social topic influence more info 14.58%, happened 4.17%, applied 1.04%, has been XXXX%
Top accounts mentioned or mentioned by @postoffice @me34097 @potato00115 @mschristwit @stephbb1210 @carlmur73571355 @azjaxlars @drummersdalejub @oxyjem @deninbtn @gmonaha @gongben50091 @rachaeladaniel @nickynackynoo20 @aarkle @wierdy1024 @whalleystuart @davidrhyslewis9 @rhiannaash @katy36066297693
Top posts by engagements in the last XX hours
"@stephbb1210 Sorry to hear this. Due to security reasons we're unable to assist with Redirections via our Social Media channels. You can call our Redirection team on 03457 XXX XXX or via their online form here: RM" @RoyalMailHelp on X 2025-07-22 10:22:00 UTC 98.9K followers, XXX engagements
"@jordan_tulip I'm sorry to hear this. Can you please DM your full name address & the reference number Georgia" @RoyalMailHelp on X 2025-07-21 14:18:03 UTC 98.9K followers, XXX engagements
"@N7_Kwok Really sorry to hear this still hasn't arrived a claim needs to be submitted here for loss by yourself as the sender: Emma" @RoyalMailHelp on X 2025-07-22 11:42:44 UTC 98.9K followers, XX engagements
"@oliver_photo_ Hi the sender can submit a claim for damage via The XX working days applies to claims for loss international items. Matt" @RoyalMailHelp on X 2025-07-24 07:48:53 UTC 98.9K followers, XX engagements
"@Orient_Ed Hi. I'm sorry for any inconvenience. You can call us on 03457 XXX XXX but if you'd like for us to help on here please send us a DM with your full name address contact tel/email address any ref numbers and what's happened and we'll have a look at this for you. RyanW" @RoyalMailHelp on X 2025-07-22 07:36:55 UTC 98.9K followers, XX engagements
"@Diddididi64 So we can look into this further for you please DM us more info on your query including the following: - Your full name and title - Full address inc. postcode - Contact number & email address - Any relevant reference numbers RM" @RoyalMailHelp on X 2025-07-22 13:57:42 UTC 98.9K followers, XX engagements
"@TRISHAC40926662 So we can look into this further for you please DM us more info on your query including the following: - Your full name and title - Full address inc. postcode - Contact number & email address - Any relevant reference numbers RM" @RoyalMailHelp on X 2025-07-22 13:55:10 UTC 98.9K followers, XX engagements
"@OxyJem So we can look into this further for you please DM us more info on your query including the following: - Your full name and title - Full address inc. postcode - Contact number & email address - Any relevant reference numbers RM" @RoyalMailHelp on X 2025-07-23 09:59:11 UTC 98.9K followers, XX engagements
"@Lucy_Clare_x Hi we've just sent you a Direct Message. RM" @RoyalMailHelp on X 2025-07-23 15:01:40 UTC 98.9K followers, XX engagements
"@Tom_712712 Thank you I've just replied Emma" @RoyalMailHelp on X 2025-07-23 11:35:26 UTC 98.9K followers, XX engagements
"@classiccarguru1 Sorry you've received an item addressed to someone else. You'll find more info on what to do with the item here: (1/2)" @RoyalMailHelp on X 2025-07-23 14:29:02 UTC 98.9K followers, XX engagements
"@thisiscara98 So that we can help further please DM us any of the outstanding details below: - Item tracking number date of posting/collection & service used - Sender and recipients full name address contact number and email address - Any collection details if applicable (CC- ref) RM" @RoyalMailHelp on X 2025-07-23 14:29:12 UTC 98.9K followers, XX engagements
"@HoopyLoopyNaka Hi thanks for getting in touch. We're really sorry your item arrived in this condition. Please see - for more info on what to do next regarding a claim. RM" @RoyalMailHelp on X 2025-07-23 14:03:11 UTC 98.9K followers, XX engagements
"@Neilfever (2/2) If it hasn't been delivered XX working days after the due date the sender can submit a claim via: RM" @RoyalMailHelp on X 2025-07-23 08:36:07 UTC 98.9K followers, XXX engagements
"@chief_banker So we can look into this further for you please DM us more info on your query including the following: - Your full name and title - Full address inc. postcode - Contact number & email address - Any relevant reference numbers RM" @RoyalMailHelp on X 2025-07-22 15:16:13 UTC 98.9K followers, XX engagements
"@lol4567539 So that we can help further please DM us any of the outstanding details below: - Item tracking number date of posting/collection & service used - Sender and recipients full name address contact number and email address - Any collection details if applicable (CC- ref) RM" @RoyalMailHelp on X 2025-07-23 08:36:16 UTC 98.9K followers, X engagements
"@samapur Hi thanks for getting in touch. We're really sorry your item arrived in this condition. Please see - for more info on what to do next regarding a claim. RM" @RoyalMailHelp on X 2025-07-24 09:23:55 UTC 98.9K followers, XX engagements
"@larabillionaire I'm sorry to hear this. Please note custom charges arent applied by Royal Mail. For more info please see: Georgia" @RoyalMailHelp on X 2025-07-21 13:49:26 UTC 98.9K followers, XXX engagements
"@aistuleja So that we can help further please DM us any of the outstanding details below: - Item tracking number date of posting/collection & service used - Sender and recipients full name address contact number and email address - Any collection details if applicable (CC- ref) RM" @RoyalMailHelp on X 2025-07-23 08:48:42 UTC 98.9K followers, XX engagements
"@Nick00610003 (2/2) If it hasn't been delivered XX working days after the due date the sender can submit a claim via: RM" @RoyalMailHelp on X 2025-07-23 16:07:40 UTC 98.9K followers, XX engagements
"@CertaCito94 We're sorry for what's happened. Please DM the following so we can look into this further for you: - Full name and title - Full address inc. postcode - Contact number & email address - Full details on what's happened inc. date/time of the incident & tracking number(s) RM" @RoyalMailHelp on X 2025-07-23 08:38:04 UTC 98.9K followers, XX engagements
"@SpencerJan36499 Hi thanks for your message. Were sorry the collection didnt take place. If it hasn't been collected by 7pm youll receive an email explaining how to rebook or arrange a refund. Please DM your name/address/contact details/CC- ref number if you need any further assistance. RM" @RoyalMailHelp on X 2025-07-22 16:46:15 UTC 98.9K followers, XX engagements
"@Tammy3374593971 So we can look into this further for you please DM us more info on your query including the following: - Your full name and title - Full address inc. postcode - Contact number & email address - Any relevant reference numbers RM" @RoyalMailHelp on X 2025-07-23 08:46:35 UTC 98.9K followers, XXX engagements
"@DavidRhysLewis9 So we can look into this further for you please DM us more info on your query including the following: - Your full name and title - Full address inc. postcode - Contact number & email address - Any relevant reference numbers RM" @RoyalMailHelp on X 2025-07-23 13:12:17 UTC 98.9K followers, XX engagements
"@Ruthx_Li Hi thanks for your message. Please contact @parcelforce directly about this who will be able to help you further. RM" @RoyalMailHelp on X 2025-07-22 07:45:05 UTC 98.9K followers, XX engagements
"@RWL75 Hi thanks for getting in touch. We're really sorry your item arrived in this condition. Please see - for more info on what to do next regarding a claim. RM" @RoyalMailHelp on X 2025-07-21 08:06:55 UTC 98.9K followers, XXX engagements
"@guyrleech So that we can help further please DM us any of the outstanding details below: - Item tracking number date of posting/collection & service used - Sender and recipients full name address contact number and email address - Any collection details if applicable (CC- ref) RM" @RoyalMailHelp on X 2025-07-23 11:58:16 UTC 98.9K followers, XX engagements
"@askr1454269 We're sorry if your item hasnt arrived as expected. We aim to deliver Royal Mail Tracked XX items the next working day and Royal Mail Tracked XX items within 2-3 working days" @RoyalMailHelp on X 2025-07-22 13:59:01 UTC 98.9K followers, XX engagements
"@ukSJS So that we can help further please DM us any of the outstanding details below: - Item tracking number date of posting/collection & service used - Sender and recipients full name address contact number and email address - Any collection details if applicable (CC- ref) RM" @RoyalMailHelp on X 2025-07-23 08:46:59 UTC 98.9K followers, XXX engagements
"@_MVTTP20 So that we can help further please DM us any of the outstanding details below: - Item tracking number date of posting/collection & service used - Sender and recipients full name address contact number and email address - Any collection details if applicable (CC- ref) RM" @RoyalMailHelp on X 2025-07-23 08:48:57 UTC 98.9K followers, XX engagements
"@JW_candles We're sorry for what's happened. Please DM the following so we can look into this further for you: - Full name and title - Full address inc. postcode - Contact number & email address - Full details on what's happened inc. date/time of the incident & tracking number(s) RM" @RoyalMailHelp on X 2025-07-24 13:25:54 UTC 98.9K followers, XX engagements
"@G_5677 We're sorry that your item hasn't arrived as expected. Due to the length of time that's passed since it was posted we'd now consider it lost. The sender can raise a claim for this via - RM" @RoyalMailHelp on X 2025-07-23 08:56:33 UTC 98.9K followers, XX engagements
"@KingKhaled7 Hi if the item is being sent from the USA you would need to contact USPS for postage services and prices. The postage would need to be paid for in the sending country. Apologies for any inconvenience. Mayah" @RoyalMailHelp on X 2025-07-23 08:37:40 UTC 98.9K followers, XX engagements
"Were experiencing technical issues across some of our systems due to a global IT issue. Our customer service phone lines are affected. Some of the applications that our teams use are unavailable. Please continue to check for updates" @RoyalMailHelp on X 2024-07-19 10:18:23 UTC 98.9K followers, 261.1K engagements
"@lou1875 Hi Louise I'm sorry to hear of the delay. The sender can check if they're eligible to claim via our website here: Luke" @RoyalMailHelp on X 2025-07-24 07:37:16 UTC 98.9K followers, XX engagements
"@drunk___batman Hi this appears to be a valid "Fee to Pay" card. The web address is correct and the XXXX fee would indicate that a letter has been sent to you with no postage paid or a counterfeit stamp has been used. You can find more info on the fees here Matt" @RoyalMailHelp on X 2025-07-24 07:35:54 UTC 98.9K followers, X engagements
"@SteHuthwaite The delivery aim is X Working Days but as outlined above this isn't guaranteed and we'd allow up XX working days from the due date before its considered lost. Jay" @RoyalMailHelp on X 2025-07-23 09:05:00 UTC 98.9K followers, XX engagements
"@tcumminsap So that we can help further please DM us any of the outstanding details below: - Item tracking number date of posting/collection & service used - Sender and recipients full name address contact number and email address - Any collection details if applicable (CC- ref) RM" @RoyalMailHelp on X 2025-07-22 07:37:21 UTC 98.9K followers, XXX engagements
"@Hainesyboy Hi thanks for your message. Were sorry the collection didnt take place. If it hasn't been collected by 7pm youll receive an email explaining how to rebook or arrange a refund. Please DM your name/address/contact details/CC- ref number if you need any further assistance. RM" @RoyalMailHelp on X 2025-07-24 16:44:49 UTC 98.9K followers, XX engagements
"@Mz_Anaum Hi thanks for getting in touch. We're really sorry your item arrived in this condition. Please see - for more info on what to do next regarding a claim. RM" @RoyalMailHelp on X 2025-07-23 08:49:12 UTC 98.9K followers, XX engagements
"@DHspud (2) - Email and contact number - Street name/location/date/time when the item was found - Please include the tracking number if you still have the item. Apologies for the inconvenience. Mayah" @RoyalMailHelp on X 2025-07-23 08:35:50 UTC 98.9K followers, X engagements
"@ColinFr64315528 So we can look into this further for you please DM us more info on your query including the following: - Your full name and title - Full address inc. postcode - Contact number & email address - Any relevant reference numbers RM" @RoyalMailHelp on X 2025-07-23 15:18:59 UTC 98.9K followers, XXX engagements
"@Turkish_hackney We're sorry for what's happened. Please DM the following so we can look into this further for you: - Full name and title - Full address inc. postcode - Contact number & email address - Full details on what's happened inc. date/time of the incident & tracking number(s) RM" @RoyalMailHelp on X 2025-07-23 15:10:46 UTC 98.9K followers, XX engagements
"@lorriesplash Hi I'm sorry the item still hasn't been returned. Due to the amount of time that elapsed since posting it is now considered lost and a claim can be made via our website here: Luke" @RoyalMailHelp on X 2025-07-23 07:26:33 UTC 98.9K followers, XX engagements
"@mrsmcspud We've just followed you. RyanW" @RoyalMailHelp on X 2025-07-23 08:40:35 UTC 98.9K followers, XX engagements
"@KangooVanMan So that we can help further please DM us any of the outstanding details below: - Item tracking number date of posting/collection & service used - Sender and recipients full name address contact number and email address - Any collection details if applicable (CC- ref) RM" @RoyalMailHelp on X 2025-07-23 08:47:27 UTC 98.9K followers, XX engagements