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# ![SocialListening Graphic](https://lunarcrush.com/gi/w:26/t:sociallistening.png) SocialListening

Social listening engagements are up, with brands integrating digital channels and AI. However, concerns about AI bias are emerging.

### About SocialListening
Social listening is the process of monitoring digital conversations to understand what customers are saying about a brand or topic.  

### Insights [#](/topic/sociallistening/insights)
- sociallistening mentions is up XXXXX% from the previous week.
- sociallistening posts created is up XXXXX% from the previous week.

### Engagements: XXX [#](/topic/sociallistening/interactions)
---
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/t:sociallistening/c:line/m:interactions.svg)  
[Engagements 24-Hour Chart Data](/topic/sociallistening/time-series/interactions.tsv)  
**Current Value**: XXX  
**Daily Average**: XXX  
**1 Week**: XXXXX -XX%  
**1-Year High**: XXXXX on 2025-03-08  
**1-Year Low**: X on 2025-07-25  

| Social Network | X   | YouTube | TikTok |
| -------------- | -   | ------- | ------ |
| Engagements    | XXX | XXX     | X      |
  

  
  
### Mentions: XX [#](/topic/sociallistening/posts_active)
---
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/t:sociallistening/c:line/m:posts_active.svg)  
[Mentions 24-Hour Chart Data](/topic/sociallistening/time-series/posts_active.tsv)  
**Current Value**: XX  
**Daily Average**: XX  
**1 Week**: XX +30%  
**1-Year High**: XX on 2025-03-20  
**1-Year Low**: X on 2025-05-08  

| Social Network | X | YouTube | TikTok |
| -------------- | - | ------- | ------ |
| Mentions       | X | X       | X      |
  

  
  
### Creators: X [#](/topic/sociallistening/contributors_active)
---
![Creators Line Chart](https://lunarcrush.com/gi/w:600/t:sociallistening/c:line/m:contributors_active.svg)  
[Creators 24-Hour Chart Data](/topic/sociallistening/time-series/contributors_active.tsv)  
X unique social accounts have posts mentioning SocialListening in the last XX hours which is up XX% from X in the previous XX hours
**Daily Average**: XX  
**1 Week**: XX no change  
**1-Year High**: XX on 2025-03-19  
**1-Year Low**: X on 2025-05-08  
  
  
### Sentiment: XX% [#](/topic/sociallistening/sentiment)
---
![Sentiment Line Chart](https://lunarcrush.com/gi/w:600/t:sociallistening/c:line/m:sentiment.svg)  
[Sentiment 24-Hour Chart Data](/topic/sociallistening/time-series/sentiment.tsv)  
**Current Value**: XX%  
**Daily Average**: XX%  
**1 Week**: XXX% no change  
**1-Year High**: XXX% on 2025-03-04  
**1-Year Low**: XX% on 2025-07-19  

**Most Supportive Themes**
- **Digital Channel Integration:** (75%) Posts discuss the practical application and integration of digital channels and AI in brand strategy.
  
**Most Critical Themes**
- **AI Data Skew:** (25%)  Posts highlight concerns about AI potentially skewing social listening data.
  
Network engagement breakdown:  
| Network | Positive | %   | Neutral | %   | Negative | %   |
| ------- | -------- | -   | ------- | -   | -------- | -   |
| X       | XXX      | XX% | XX      | X%  | X        | X%  |
| YouTube | XX       | X%  | XX      | XX% | XX       | XX% |
| TikTok  | X        | X%  | X       | X%  | X        | X%  |
|         |          |     |         |     |          |     |
| Total   | XXX      | XX% | XXX     | XX% | XX       | XX% |
  


**Top assets mentioned**
In the posts about SocialListening in the last XX hours

[Alphabet Inc Class A (GOOGL)](/topic/$googl)
[IBM (IBM)](/topic/ibm)

**Top topics mentioned**
In the posts about SocialListening in the last XX hours

[social listening](/topic/social-listening), [generative](/topic/generative), [geo](/topic/geo), [le](/topic/le), [dei](/topic/dei), [pi](/topic/pi), [coins ai](/topic/coins-ai), [sai](/topic/sai), [nei](/topic/nei), [lo](/topic/lo), [Sentiment](/topic/sentiment), [cho](/topic/cho), [gonna](/topic/gonna), [chad](/topic/chad), [$googl](/topic/$googl), [stocks communication services](/topic/stocks-communication-services), [del](/topic/del), [ti](/topic/ti), [hewlettpackard](/topic/hewlettpackard), [tori](/topic/tori), [ibm](/topic/ibm), [stocks technology](/topic/stocks-technology)

### Top Social Posts [#](/topic/sociallistening/posts)
---
Top posts by engagements in the last XX hours

*Showing only X posts for non-authenticated requests. Use your API key in requests for full results.*

"ISN WCN 2025 Social Media Report by LucidQuest"  
[@lucidquest](/creator/youtube/lucidquest) on [YouTube](/post/youtube-video/WgCZx1wzlBE) 2025-07-29 09:30:26 UTC XXX followers, X engagements


"Parlano di te. Ma tu non lo sai 😶 #sociallistening #webmonitoring #brandmonitoring"  
[@centralmarketingintelligence](/creator/youtube/centralmarketingintelligence) on [YouTube](/post/youtube-video/rcZ5V1yFa-g) 2025-07-28 15:01:29 UTC 2820 followers, XX engagements


"At Brand Moran we help leaders and brands listen better and act smarter. 👉 Learn more about our sentiment and social listening tools #SocialListening #BrandMoran #Maraga2027 #DigitalIntelligence"  
[@BrandmoranKE](/creator/x/BrandmoranKE) on [X](/post/tweet/1949746145401422226) 2025-07-28 08:18:00 UTC XXX followers, XX engagements


"CX silence is expensive: How HP won where Epson didnt#SocialListening #CXWins #ExperienceEdge"  
[@theexperienceedgepodcast](/creator/youtube/theexperienceedgepodcast) on [YouTube](/post/youtube-video/Ouq5K5Is21I) 2025-07-28 06:00:19 UTC XXX followers, XX engagements