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# ![Shakeshack Graphic](https://lunarcrush.com/gi/w:26/t:shakeshack.png) Shakeshack

Shake Shack's new summer BBQ menu is a hit, but customer service issues are causing concern among customers.

### About Shakeshack
Shake Shack is a fast-casual restaurant chain known for its burgers, fries, and shakes.  

### Insights [#](/topic/shakeshack/insights)
- shakeshack sentiment is up XXXXX% from the previous week.

### Engagements: XXXXXXX [#](/topic/shakeshack/interactions)
---
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/t:shakeshack/c:line/m:interactions.svg)  
[Engagements 24-Hour Chart Data](/topic/shakeshack/time-series/interactions.tsv)  
**Current Value**: XXXXXXX  
**Daily Average**: XXXXXXX  
**1 Week**: XXXXXXXXX -XXXX%  
**1 Month**: XXXXXXXXXX +55%  
**6 Months**: XXXXXXXXXX +809%  
**1 Year**: XXXXXXXXXX +60%  
**1-Year High**: XXXXXXXXX on 2025-06-20  
**1-Year Low**: X on 2025-01-07  

| Social Network | YouTube | X     | TikTok  | Reddit |
| -------------- | ------- | -     | ------  | ------ |
| Engagements    | XXXXXX  | XXXXX | XXXXXXX | XX     |
  

  
  
### Mentions: XXX [#](/topic/shakeshack/posts_active)
---
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/t:shakeshack/c:line/m:posts_active.svg)  
[Mentions 24-Hour Chart Data](/topic/shakeshack/time-series/posts_active.tsv)  
**Current Value**: XXX  
**Daily Average**: XXX  
**1 Week**: XXX -XX%  
**1 Month**: XXXXX +35%  
**6 Months**: XXXXX +54%  
**1 Year**: XXXXXX +467%  
**1-Year High**: XXX on 2025-06-30  
**1-Year Low**: X on 2024-08-19  

| Social Network | YouTube | X   | TikTok | Reddit |
| -------------- | ------- | -   | ------ | ------ |
| Mentions       | XX      | XXX | XXX    | XX     |
  

  
  
### Creators: XXX [#](/topic/shakeshack/contributors_active)
---
![Creators Line Chart](https://lunarcrush.com/gi/w:600/t:shakeshack/c:line/m:contributors_active.svg)  
[Creators 24-Hour Chart Data](/topic/shakeshack/time-series/contributors_active.tsv)  
XXX unique social accounts have posts mentioning Shakeshack in the last XX hours which is down XX% from XXX in the previous XX hours
**Daily Average**: XXX  
**1 Week**: XXX -XX%  
**1 Month**: XXXXX +34%  
**6 Months**: XXXXX +69%  
**1 Year**: XXXXX +470%  
**1-Year High**: XXX on 2025-06-30  
**1-Year Low**: X on 2024-08-19  

The most influential creators that mention Shakeshack in the last XX hours

| Creator                                           | Rank | Followers | Posts | Engagements |
| -------                                           | ---- | --------- | ----- | ----------- |
| [@samw_k](/creator/tiktok/samw_k)                 | X    | XXXXXXX   | X     | XXXXXXX     |
| [@imeatingshhhhh](/creator/tiktok/imeatingshhhhh) | X    | XXXXXXX   | X     | XXXXXX      |
| [@theangelfoodie](/creator/tiktok/theangelfoodie) | X    | XXXXXXX   | X     | XXXXXX      |
| [@shakeshack](/creator/tiktok/shakeshack)         | X    | XXXXXXX   | X     | XXXXXX      |
| [@itsartytime](/creator/youtube/itsartytime)      | X    | XXXXXXX   | X     | XXXXX       |
| [@sunnnfloweeer](/creator/tiktok/sunnnfloweeer)   | X    | XXX       | X     | XXXXX       |
| [@elrubenh](/creator/tiktok/elrubenh)             | X    | XXXXXXXXX | X     | XXXXX       |
| [@alikhaneats](/creator/youtube/alikhaneats)      | X    | XXXXX     | X     | XXXXX       |
| [@jtkravingzz](/creator/tiktok/jtkravingzz)       | X    | XXXXXXX   | X     | XXXXX       |
| [@shakeshack](/creator/youtube/shakeshack)        | XX   | XXXXX     | X     | XXXXX       |

[View More](/list/creators/shakeshack/100)
  
  
### Sentiment: XX% [#](/topic/shakeshack/sentiment)
---
![Sentiment Line Chart](https://lunarcrush.com/gi/w:600/t:shakeshack/c:line/m:sentiment.svg)  
[Sentiment 24-Hour Chart Data](/topic/shakeshack/time-series/sentiment.tsv)  
**Current Value**: XX%  
**Daily Average**: XX%  
**1 Week**: XX% +9%  
**1 Month**: XX% -X%  
**6 Months**: XX% -XX%  
**1 Year**: XX% -XX%  
**1-Year High**: XXX% on 2024-10-23  
**1-Year Low**: XX% on 2025-06-09  

**Most Supportive Themes**
- **Enthusiasm for New Menu Items:** (60%) Customers are enthusiastically trying and reviewing the new summer BBQ menu items.
- **Positive Food Reviews:** (30%) Several posts highlight positive experiences with Shake Shack's food quality and service.
- **Positive Brand Engagement:** (10%) Shake Shack's engagement with customers on social media is appreciated.
  
**Most Critical Themes**
- **Customer Service and Promotional Problems:** (70%)  Customers are reporting issues with customer service and promotional offers.
- **Negative Reviews of Collaborations:** (1%)  Some users expressed disappointment with the limited-time Mimi Chinese collaboration menu.
  
Network engagement breakdown:  
| Network | Positive | %   | Neutral | %   | Negative | %  |
| ------- | -------- | -   | ------- | -   | -------- | -  |
| YouTube | XXXXXX   | X%  | XXXXXX  | X%  | XXX      | X% |
| X       | XXXXX    | X%  | XXXXX   | X%  | XXX      | X% |
| TikTok  | XXXXXXX  | XX% | XXXXXXX | XX% | XXXXX    | X% |
| Reddit  | XX       | X%  | XX      | X%  | XX       | X% |
|         |          |     |         |     |          |    |
| Total   | XXXXXXX  | XX% | XXXXXXX | XX% | XXXXX    | X% |
  


**Top assets mentioned**
In the posts about Shakeshack in the last XX hours

[Shake Shack Inc. (SHAK)](/topic/shak-shake-shack-inc)
[Lemonade, Inc. (LMND)](/topic/$lmnd)
[DoorDash, Inc. (DASH)](/topic/doordash)
[Uber Technologies, Inc. (UBER)](/topic/$uber)
[Bitcoin (BTC)](/topic/bitcoin)
[Liberty Global, plc. Class A (LBTYA)](/topic/$lbtya)
[The Scotts Miracle-Gro Company (SMG)](/topic/$smg)
[Chipotle Mexican Grill, Inc. (CMG)](/topic/$cmg)
[Coca-Cola Co (KO)](/topic/$ko)
[Shakita Inu (SHAK)](/topic/$shak)

**Top topics mentioned**
In the posts about Shakeshack in the last XX hours

[shak shake shack inc](/topic/shak-shake-shack-inc), [#fyp](/topic/#fyp), [dubai](/topic/dubai), [mukbang](/topic/mukbang), [dubai chocolate](/topic/dubai-chocolate), [fast food](/topic/fast-food), [#viral](/topic/#viral), [#foryou](/topic/#foryou), [foryoupage](/topic/foryoupage), [delta](/topic/delta), [#foryoupage](/topic/#foryoupage), [banana](/topic/banana), [nyc](/topic/nyc), [united states](/topic/united-states), [strawberry](/topic/strawberry), [stocks communication services](/topic/stocks-communication-services), [gonna](/topic/gonna), [madison square](/topic/madison-square), [ate](/topic/ate), [terms apply](/topic/terms-apply), [$lmnd](/topic/$lmnd), [doordash](/topic/doordash), [in n out](/topic/in-n-out), [toronto](/topic/toronto), [combo](/topic/combo), [canada](/topic/canada), [youtube](/topic/youtube), [mexico](/topic/mexico), [central park](/topic/central-park), [vancouver](/topic/vancouver), [five guys](/topic/five-guys), [$uber](/topic/$uber), [stocks technology](/topic/stocks-technology), [insider](/topic/insider), [stocks consumer cyclical](/topic/stocks-consumer-cyclical), [japan](/topic/japan), [bitcoin](/topic/bitcoin), [coins layer 1](/topic/coins-layer-1), [coins bitcoin ecosystem](/topic/coins-bitcoin-ecosystem), [coins pow](/topic/coins-pow), [ass](/topic/ass), [coins ai](/topic/coins-ai), [bahamas](/topic/bahamas), [oreo](/topic/oreo), [soda](/topic/soda), [korea](/topic/korea), [collab](/topic/collab), [uber eats](/topic/uber-eats), [limited edition](/topic/limited-edition), [mia](/topic/mia), [singapore](/topic/singapore), [lo](/topic/lo), [shoutout](/topic/shoutout), [tiktok](/topic/tiktok), [women](/topic/women), [haul](/topic/haul), [arc](/topic/arc), [damn](/topic/damn), [told](/topic/told), [london](/topic/london), [applied](/topic/applied), [finna](/topic/finna), [money](/topic/money), [$lbtya](/topic/$lbtya), [kyoto](/topic/kyoto), [all the](/topic/all-the), [malaysia](/topic/malaysia), [espresso](/topic/espresso), [matcha](/topic/matcha), [beef](/topic/beef), [drinks](/topic/drinks), [minimum wage](/topic/minimum-wage), [$smg](/topic/$smg), [lime](/topic/lime), [$mngl](/topic/$mngl), [sss](/topic/sss), [$m](/topic/$m), [fork](/topic/fork), [coins entertainment](/topic/coins-entertainment), [china](/topic/china), [frost](/topic/frost), [new york city](/topic/new-york-city), [zach](/topic/zach), [carnivore](/topic/carnivore), [hippo](/topic/hippo), [lila](/topic/lila), [sandwiches](/topic/sandwiches), [coins music](/topic/coins-music), [rachel](/topic/rachel), [dunkin](/topic/dunkin), [dominos](/topic/dominos), [$cmg](/topic/$cmg), [outer](/topic/outer), [liv](/topic/liv), [$200m](/topic/$200m), [$300m](/topic/$300m), [superman](/topic/superman), [box office](/topic/box-office), [dove](/topic/dove), [discount](/topic/discount)

### Top Social Posts [#](/topic/shakeshack/posts)
---
Top posts by engagements in the last XX hours

*Showing only X posts for non-authenticated requests. Use your API key in requests for full results.*

"@Sean_OConnell @KevinMcCarthyTV @shakeshack I hope you mean domestic because thats your best shot"  
[@bran_ram](/creator/x/bran_ram) on [X](/post/tweet/1946287813428756655) 2025-07-18 19:15:49 UTC XXX followers, XXX engagements


"@josh_uglyasf You should have told her shakeShack is nosering friendly"  
[@Jabez352](/creator/x/Jabez352) on [X](/post/tweet/1946272891709833440) 2025-07-18 18:16:32 UTC XXX followers, X engagements


"@Sean_OConnell @KevinMcCarthyTV @shakeshack We need a new podcast or content with you guys again. Fridays still feel so weird"  
[@triplethreatpot](/creator/x/triplethreatpot) on [X](/post/tweet/1946272179915554859) 2025-07-18 18:13:42 UTC XX followers, XXX engagements


"For those keeping track at home @KevinMcCarthyTV will owe me a delicious @shakeshack meal when #Superman tops Man of Steel's box office"  
[@Sean_OConnell](/creator/x/Sean_OConnell) on [X](/post/tweet/1946269745172365725) 2025-07-18 18:04:01 UTC 10.4K followers, 4291 engagements