# Net-a-Porter

Net-a-Porter sees a surge in engagement and mentions, driven by fashion hauls and new arrivals. However, customer service complaints remain a significant concern.

### About Net-a-Porter
Net-a-Porter is a luxury fashion e-commerce retailer.  

### Insights
- Net-a-Porter mentions is up 21.7% from the previous week.
- Net-a-Porter posts created is up 33.33% from the previous week.

### Engagements: [-------] (24h)
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/t:netaporter/c:line/m:interactions/iv:1d.svg)  
[Engagements 24-Hour Time-Series Raw Data](/topic/netaporter/time-series/interactions.tsv)  
Current Value: [-------]  
Daily Average: [-------]  
[--] Week: [---------] -35%  
[--] Month: [---------] -15%  
[--] Months: [----------] +16%  
[--] Year: [----------] +26%  
1-Year High: [---------] on 2025-12-18  
1-Year Low: [-----] on 2025-03-10  

Engagements by network (24h):
Reddit: [-----]
Instagram: [-------]
X: [---]
TikTok: [------]
YouTube: [------]

  
  
### Mentions: [---] (24h)
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/t:netaporter/c:line/m:posts_active/iv:1d.svg)  
[Mentions 24-Hour Time-Series Raw Data](/topic/netaporter/time-series/posts_active.tsv)  
Current Value: [---]  
Daily Average: [---]  
[--] Week: [---] +22%  
[--] Month: [---] +18%  
[--] Months: [-----] +14%  
[--] Year: [-----] +27%  
1-Year High: [---] on 2026-02-08  
1-Year Low: [--] on 2025-09-11  

Mentions by network (24h):
Reddit: [--]
Instagram: [--]
X: [--]
TikTok: [---]
YouTube: [---]

  
  
### Creators: [---] (24h)
![Creators Line Chart](https://lunarcrush.com/gi/w:600/t:netaporter/c:line/m:contributors_active/iv:1d.svg)  
[Creators 24-Hour Time-Series Raw Data](/topic/netaporter/time-series/contributors_active.tsv)  
[---] unique social accounts have posts mentioning Net-a-Porter in the last [--] hours which is down 7.70% from [---] in the previous [--] hours
Daily Average: [---]  
[--] Week: [---] +1.50%  
[--] Month: [---] -6.10%  
[--] Months: [-----] +16%  
[--] Year: [-----] +21%  
1-Year High: [---] on 2025-12-03  
1-Year Low: [--] on 2025-09-12  

The most influential creators that mention Net-a-Porter in the last [--] hours

| Creator                                                    | Rank | Followers | Posts | Engagements |
| -------                                                    | ---- | --------- | ----- | ----------- |
| [@netaporter](/creator/instagram/netaporter)               | [--]    | [---------] | [--]    | [------]      |
| [@tunemusicalmoments](/creator/youtube/tunemusicalmoments) | [--]    | [---------] | [--]    | [------]      |
| [@netaporter](/creator/tiktok/netaporter)                  | [--]    | [------]    | [--]    | [-----]       |
| [@tamarakalinic](/creator/youtube/tamarakalinic)           | [--]    | [-------]   | [--]    | [-----]       |
| [@sommyyah](/creator/tiktok/sommyyah)                      | [--]    | [-------]   | [--]     | [-----]       |
| [@net](/creator/youtube/net)                               | [--]    | [-------]   | [--]     | [-----]       |
| [@serena](/creator/tiktok/serena)                          | [--]    |           | [--]     | [-----]       |
| [@blondieluxe](/creator/tiktok/blondieluxe)                | [--]    | [------]    | [--]     | [---]         |
| [@marissayaps](/creator/tiktok/marissayaps)                | [--]    | [------]    | [--]     | [---]         |
| [@amystilltaken](/creator/tiktok/amystilltaken)            | [--]   | [------]    | [--]     | [---]         |

[View More](/list/creators/netaporter/100)
  
  
### Sentiment: 96%
![Sentiment Line Chart](https://lunarcrush.com/gi/w:600/t:netaporter/c:line/m:sentiment/iv:1d.svg)  
[Sentiment 24-Hour Time-Series Raw Data](/topic/netaporter/time-series/sentiment.tsv)  
Current Value: 96%  
Daily Average: 85%  
[--] Week: 85% +3%  
[--] Month: 89% +3%  
[--] Months: 89% no change  
[--] Year: 89% +17%  
1-Year High: 99% on 2025-03-25  
1-Year Low: 16% on 2026-01-12  

Most Supportive Themes:
- Fashion and Styling: (70%) Customers and influencers share Net-a-Porter purchases, styling tips, and highlight summer fashion trends and must-have accessories.
- New Arrivals and Collections: (20%) Posts frequently feature new season items, specific designer collections, and highlight the arrival of popular or exclusive items.
- Brand Collaborations and Events: (10%) Mentions of brand collaborations, exclusive collections, and events hosted by or featuring Net-a-Porter.
  
Most Critical Themes:
- Customer Service Complaints: (100%) Customer complaints regarding Net-a-Porter's customer service experiences, with the company responding to some on social media.
  

### Top Net-a-Porter Social Posts
Top posts by engagements in the last [--] hours

*Showing a maximum of [--] top social posts without a LunarCrush subscription.*

"Designed to be loved in. Luxury wardrobe staples in feminine minimalism. For dressing not display. #elegantfashion #luxuryfashion #luxurywardrobestaples #netaporter #luxuryunboxing"  
[TikTok Link](https://www.tiktok.com/@femmere.house/video/7607054151734021379) [@femmere.house](/creator/tiktok/femmere.house) 2026-02-15T11:35Z [--] followers, [---] engagements


"FASHION CRUSH: For Valentine's Day #AmandaSeyfried shares her ultimate fashion loves. Tap the link in bio to see the full PORTER Magazine cover story"  
[TikTok Link](https://www.tiktok.com/@netaporter/video/7606800126044146966) [@netaporter](/creator/tiktok/netaporter) 2026-02-14T19:09Z 94.4K followers, [----] engagements


"Herms Essentials Haul #shorts #tamarakalinic #hermes #shopping #haul tamara kalinic theglamandglitter Tamara vlog paris fashionblogger kalinic fashion haul net-a-porter mytheresa selfridges London hermes birkin kelly chanel unboxing style inspiration ootd luisaviaroma miumiu prada milan tamara kalinic theglamandglitter Tamara vlog paris fashionblogger kalinic fashion haul net-a-porter mytheresa selfridges London hermes birkin kelly chanel unboxing style inspiration ootd luisaviaroma miumiu prada milan"  
[YouTube Link](https://youtube.com/watch?v=YnynmSA5Wlg) [@tamarakalinic](/creator/youtube/tamarakalinic) 2026-02-14T19:00Z 497K followers, 21.5K engagements


"Calvin Klein day with #NETAPORTER is so fun #CalvinKlein"  
[TikTok Link](https://www.tiktok.com/@netaporter/video/7606771396689054998) [@netaporter](/creator/tiktok/netaporter) 2026-02-14T17:18Z 94.4K followers, [----] engagements

Limited data mode. Full metrics available with subscription: lunarcrush.com/pricing