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# ![Net-a-Porter Graphic](https://lunarcrush.com/gi/w:26/t:netaporter.png) Net-a-Porter

Net-a-Porter's TikTok engagement is up, but customer service complaints are rising. Luxury enthusiasts are discussing purchases and styling.

### About Net-a-Porter
Net-a-Porter is a luxury fashion retailer.  

### Insights [#](/topic/netaporter/insights)
- Net-a-Porter posts created is up XXXXX% from the previous month.

### Engagements: XXXXXX [#](/topic/netaporter/interactions)
---
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/t:netaporter/c:line/m:interactions.svg)  
[Engagements 24-Hour Chart Data](/topic/netaporter/time-series/interactions.tsv)  
**Current Value**: XXXXXX  
**Daily Average**: XXXXXX  
**1 Week**: XXXXXX -XX%  
**1 Month**: XXXXXXXXX +1,449%  
**6 Months**: XXXXXXXXXX +53%  
**1 Year**: XXXXXXXXXX -XX%  
**1-Year High**: XXXXXXXXX on 2025-06-24  
**1-Year Low**: XXX on 2025-01-05  

| Social Network | X   | TikTok | Reddit | YouTube |
| -------------- | -   | ------ | ------ | ------- |
| Engagements    | XXX | XXXXXX | XX     | XXXXX   |
  

  
  
### Mentions: XXX [#](/topic/netaporter/posts_active)
---
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/t:netaporter/c:line/m:posts_active.svg)  
[Mentions 24-Hour Chart Data](/topic/netaporter/time-series/posts_active.tsv)  
**Current Value**: XXX  
**Daily Average**: XX  
**1 Week**: XXX -XX%  
**1 Month**: XXX +26%  
**6 Months**: XXXXX -XXXX%  
**1 Year**: XXXXX -X%  
**1-Year High**: XXX on 2025-06-28  
**1-Year Low**: X on 2024-07-28  

| Social Network | X  | TikTok | Reddit | YouTube |
| -------------- | -  | ------ | ------ | ------- |
| Mentions       | XX | XXX    | XX     | XX      |
  

  
  
### Creators: XX [#](/topic/netaporter/contributors_active)
---
![Creators Line Chart](https://lunarcrush.com/gi/w:600/t:netaporter/c:line/m:contributors_active.svg)  
[Creators 24-Hour Chart Data](/topic/netaporter/time-series/contributors_active.tsv)  
XX unique social accounts have posts mentioning Net-a-Porter in the last XX hours which is down XX% from XXX in the previous XX hours
**Daily Average**: XX  
**1 Week**: XXX -XXXX%  
**1 Month**: XXX +24%  
**6 Months**: XXX -XXXX%  
**1 Year**: XXXXX -XXXX%  
**1-Year High**: XXX on 2024-11-24  
**1-Year Low**: X on 2024-08-27  

The most influential creators that mention Net-a-Porter in the last XX hours

| Creator                                   | Rank | Followers | Posts | Engagements |
| -------                                   | ---- | --------- | ----- | ----------- |
| [@netaporter](/creator/tiktok/netaporter) | X    | XXXXXX    | X     | XXX         |

[View More](/list/creators/netaporter/100)
  
  
### Sentiment: XX% [#](/topic/netaporter/sentiment)
---
![Sentiment Line Chart](https://lunarcrush.com/gi/w:600/t:netaporter/c:line/m:sentiment.svg)  
[Sentiment 24-Hour Chart Data](/topic/netaporter/time-series/sentiment.tsv)  
**Current Value**: XX%  
**Daily Average**: XX%  
**1 Week**: XXX% no change  
**1 Month**: XX% no change  
**6 Months**: XX% +28%  
**1 Year**: XX% +30%  
**1-Year High**: XXX% on 2024-07-19  
**1-Year Low**: XX% on 2024-11-02  

**Most Supportive Themes**
- **Fashion and Style Showcases:** (50%) Enthusiasts are showcasing purchases and styling ideas, particularly focusing on summer trends and accessories.
- **Strategic Vision and Acquisition:** (20%) Interest is being generated by the acquisition by LuxExperiences and the new CEO's vision.
  
**Most Critical Themes**
- **Customer Service Issues:** (3%)  Customers are reporting issues with customer service, order fulfillment, and returns.
  
Network engagement breakdown:  
| Network | Positive | %   | Neutral | %   | Negative | %  |
| ------- | -------- | -   | ------- | -   | -------- | -  |
| X       | XXX      | X%  | XX      | X%  | XX       | X% |
| TikTok  | XXXXX    | XX% | XXXXX   | XX% | XXX      | X% |
| Reddit  | XX       | X%  | X       | X%  | X        | X% |
| YouTube | XXX      | X%  | XXXXX   | X%  | X        | X% |
|         |          |     |         |     |          |    |
| Total   | XXXXX    | XX% | XXXXX   | XX% | XXX      | X% |
  


**Top assets mentioned**
In the posts about Net-a-Porter in the last XX hours

[Hayward Holdings, Inc. (HAYW)](/topic/$hayw)
[Netflix Inc (NFLX)](/topic/$nflx)
[Costco Wholesale Corporation (COST)](/topic/costco)

**Top topics mentioned**
In the posts about Net-a-Porter in the last XX hours

[unboxing](/topic/unboxing), [haul](/topic/haul), [#fyp](/topic/#fyp), [shoes](/topic/shoes), [luxury](/topic/luxury), [saint laurent](/topic/saint-laurent), [nyc](/topic/nyc), [women](/topic/women), [london](/topic/london), [$adsf](/topic/$adsf), [adidas](/topic/adidas), [jewelry](/topic/jewelry), [#foryou](/topic/#foryou), [boots](/topic/boots), [australia](/topic/australia), [bottega veneta](/topic/bottega-veneta), [suede](/topic/suede), [fwrd](/topic/fwrd), [loewe](/topic/loewe), [farfetch](/topic/farfetch), [nordstrom](/topic/nordstrom), [revolve](/topic/revolve), [stocks](/topic/stocks), [nap](/topic/nap), [newton](/topic/newton), [ashley](/topic/ashley), [andrea](/topic/andrea), [fragrance](/topic/fragrance), [manolo blahnik](/topic/manolo-blahnik), [girls](/topic/girls), [discount](/topic/discount), [skincare](/topic/skincare), [affordable](/topic/affordable), [jimmy choo](/topic/jimmy-choo), [zara](/topic/zara), [gucci](/topic/gucci), [accessories](/topic/accessories), [$reymi](/topic/$reymi), [coins music](/topic/coins-music), [blend](/topic/blend), [realdonaldtrump](/topic/realdonaldtrump), [paris](/topic/paris), [netherlands](/topic/netherlands), [greece](/topic/greece), [luxury resale](/topic/luxury-resale), [gifting](/topic/gifting), [resale](/topic/resale), [bel](/topic/bel), [balenciaga](/topic/balenciaga), [santorini](/topic/santorini), [$hayw](/topic/$hayw), [investment](/topic/investment), [eyewear](/topic/eyewear), [$1913hk](/topic/$1913hk), [prada](/topic/prada), [don t](/topic/don-t), [coins entertainment](/topic/coins-entertainment), [olivia](/topic/olivia), [gillian](/topic/gillian), [del](/topic/del), [hermes](/topic/hermes), [swarovski](/topic/swarovski), [aldo](/topic/aldo), [efc](/topic/efc), [af](/topic/af), [nina](/topic/nina), [budgeting](/topic/budgeting), [$nflx](/topic/$nflx), [stocks communication services](/topic/stocks-communication-services), [kitten](/topic/kitten), [surfing](/topic/surfing), [storytelling](/topic/storytelling), [taobao](/topic/taobao), [luxury goods](/topic/luxury-goods), [kim kardashian](/topic/kim-kardashian), [maternity](/topic/maternity), [aqua](/topic/aqua), [gig](/topic/gig), [alexa](/topic/alexa), [waymo](/topic/waymo), [coins ai](/topic/coins-ai), [asap](/topic/asap), [monaco](/topic/monaco), [costco](/topic/costco), [stocks consumer defensive](/topic/stocks-consumer-defensive), [cult](/topic/cult), [realise](/topic/realise), [fave](/topic/fave), [maxi](/topic/maxi), [lou](/topic/lou), [radar](/topic/radar), [jan](/topic/jan), [florence](/topic/florence), [bermuda](/topic/bermuda), [legit](/topic/legit), [christian louboutin](/topic/christian-louboutin), [adt](/topic/adt), [united kingdom](/topic/united-kingdom), [$003550ks](/topic/$003550ks), [lg](/topic/lg)

### Top Social Posts [#](/topic/netaporter/posts)
---
Top posts by engagements in the last XX hours

*Showing only X posts for non-authenticated requests. Use your API key in requests for full results.*

"Photographers believe this is the highest concentration of beauty per megapixel in the camera phone era. Gayle Perry Stacy London Andrea Marcucci Mary Alice Stephenson Briony Raymond @glam4good @netaporter"  
[@Peteistweetin](/creator/x/Peteistweetin) on [X](/post/tweet/1946050970481205558) 2025-07-18 03:34:41 UTC XX followers, X engagements


"Modest gowns forever 🖤✨ nothing makes me feel more beautiful & elegant Loved this dress from Solace London for a black tie Arab wedding we went to this past weekend. Such an amazing option if any of you are looking for wedding guest dresses for the summer Dress: Solace London @NET-A-PORTER Bag: @Rebag Shoes: @ALDO SHOES EC Earrings: @Swarovski Fragrance: Oud Alezan by Hermes #modestfashion #maxidress #outfitinspo #modestoutfits #30daysofoutfits"  
[@yasaminedurali](/creator/tiktok/yasaminedurali) on [TikTok](/post/tiktok-video/7528139501026217247) 2025-07-17 19:46:18 UTC 256.2K followers, 23.9K engagements


"After my package was stolen with video evidence @NETAPORTER refuses to refund me. Some of the worst customer service I've ever dealt with (& I've dealt with some bad ones) They lost a customer for life. 2+ yrs ago when I had packages stolen everyone immediately refunded me"  
[@juliachesky](/creator/x/juliachesky) on [X](/post/tweet/1945924949618639059) 2025-07-17 19:13:56 UTC 1968 followers, XX engagements


"Our floral crochet now available in Navy #netaporter #fwrd #crochet #summerstyle #netaporterwishlist"  
[@calledelmar](/creator/tiktok/calledelmar) on [TikTok](/post/tiktok-video/7528125035928653111) 2025-07-17 18:50:11 UTC XXX followers, XXX engagements