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# ![Customer Service Graphic](https://lunarcrush.com/gi/w:26/t:customer-service.png) Customer Service

Starlink and Social Security are increasing staff to improve customer service, according to recent news posts.  Negative experiences with customer service are dominating social media.

### About Customer Service
Customer Service refers to the assistance and support provided to customers before, during, and after a purchase or service.  

### Engagements: XXXXXXXXX [#](/topic/customer-service/interactions)
---
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/t:customer-service/c:line/m:interactions.svg)  
[Engagements 24-Hour Chart Data](/topic/customer-service/time-series/interactions.tsv)  
**Current Value**: XXXXXXXXX  
**Daily Average**: XXXXXXXXX  
**1 Week**: XXXXXXXXXX -XX%  
**1 Month**: XXXXXXXXXXX +0.41%  
**6 Months**: XXXXXXXXXXXXX +45%  
**1 Year**: XXXXXXXXXXXXX -XXXX%  
**1-Year High**: XXXXXXXXXX on 2025-03-25  
**1-Year Low**: XXX on 2025-07-22  

| Social Network | YouTube   | TikTok    | X       | Reddit | News |
| -------------- | -------   | ------    | -       | ------ | ---- |
| Engagements    | XXXXXXXXX | XXXXXXXXX | XXXXXXX | XXXXXX | XXX  |
  

  
  
### Mentions: XXXXX [#](/topic/customer-service/posts_active)
---
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/t:customer-service/c:line/m:posts_active.svg)  
[Mentions 24-Hour Chart Data](/topic/customer-service/time-series/posts_active.tsv)  
**Current Value**: XXXXX  
**Daily Average**: XXXXX  
**1 Week**: XXXXX -XX%  
**1 Month**: XXXXXX -XXXX%  
**6 Months**: XXXXXXX +10%  
**1 Year**: XXXXXXX +75%  
**1-Year High**: XXXXX on 2025-06-24  
**1-Year Low**: XX on 2025-07-22  

| Social Network | YouTube | TikTok | X   | Reddit | News |
| -------------- | ------- | ------ | -   | ------ | ---- |
| Mentions       | XXX     | XXX    | XXX | XX     | X    |
  

  
  
### Creators: XXXXX [#](/topic/customer-service/contributors_active)
---
![Creators Line Chart](https://lunarcrush.com/gi/w:600/t:customer-service/c:line/m:contributors_active.svg)  
[Creators 24-Hour Chart Data](/topic/customer-service/time-series/contributors_active.tsv)  
XXXXX unique social accounts have posts mentioning Customer Service in the last XX hours which is up XXXX% from XXXXX in the previous XX hours
**Daily Average**: XXXXX  
**1 Week**: XXXXX -XX%  
**1 Month**: XXXXXX -XXXX%  
**6 Months**: XXXXXXX +2.30%  
**1 Year**: XXXXXXX +67%  
**1-Year High**: XXXXX on 2025-06-24  
**1-Year Low**: XX on 2025-07-22  
  
  
### Sentiment: XX% [#](/topic/customer-service/sentiment)
---
![Sentiment Line Chart](https://lunarcrush.com/gi/w:600/t:customer-service/c:line/m:sentiment.svg)  
[Sentiment 24-Hour Chart Data](/topic/customer-service/time-series/sentiment.tsv)  
**Current Value**: XX%  
**Daily Average**: XX%  
**1 Week**: XX% -X%  
**1 Month**: XX% -X%  
**6 Months**: XX% -XX%  
**1 Year**: XX% +18%  
**1-Year High**: XX% on 2025-01-28  
**1-Year Low**: XX% on 2025-02-06  

**Most Supportive Themes**
- **Positive Customer Service Experiences:** (30%) Some companies, like Saatva and Middle Eats, are praised for their exceptional customer service.
- **Customer Service Job and Training:** (10%) Mentions of customer service in the context of job opportunities and training.
  
**Most Critical Themes**
- **Poor Customer Service Experiences:** (45%)  Customers are reporting negative experiences with customer service from various companies, including issues with refunds, slow service, and unhelpful representatives.
- **Amazon Customer Service Issues:** (25%)  Several posts highlight negative experiences with Amazon, including being fired and issues with the Amazon outlet.
- **Specific Company Criticisms:** (15%)  Some posts criticize specific companies like Ryanair and Bank of America for their customer service practices.
  
Network engagement breakdown:  
| Network | Positive  | %   | Neutral   | %   | Negative | %  |
| ------- | --------  | -   | -------   | -   | -------- | -  |
| YouTube | XXXXXXXXX | XX% | XXXXXXXXX | XX% | XXXXXX   | X% |
| TikTok  | XXXXXXX   | X%  | XXXXXXXXX | XX% | XXXXXXX  | X% |
| X       | XXXXXXX   | X%  | XXXXXXX   | X%  | XXXXXX   | X% |
| Reddit  | XXXXX     | X%  | XXXXX     | X%  | XXXXX    | X% |
| News    | XXX       | X%  | XXX       | X%  | XXX      | X% |
|         |           |     |           |     |          |    |
| Total   | XXXXXXXXX | XX% | XXXXXXXXX | XX% | XXXXXXX  | X% |
  


**Top assets mentioned**
In the posts about Customer Service in the last XX hours

[Airbnb Inc (ABNB)](/topic/$abnb)
[Comcast Corporation (CMCSA)](/topic/$cmcsa)
[Verizon Communications Inc. (VZ)](/topic/$vz)
[Costco Wholesale Corporation (COST)](/topic/costco)
[Coinbase Global, Inc. (COIN)](/topic/coinbase)
[Uber Technologies, Inc. (UBER)](/topic/$uber)
[Walmart, Inc. (WMT)](/topic/$wmt)
[Tesla, Inc. (TSLA)](/topic/tesla)
[DoorDash, Inc. (DASH)](/topic/doordash)
[Accenture (ACN)](/topic/accenture)

**Top topics mentioned**
In the posts about Customer Service in the last XX hours

[#fyp](/topic/#fyp), [coins ai](/topic/coins-ai), [welcome to](/topic/welcome-to), [canada](/topic/canada), [rbc](/topic/rbc), [money](/topic/money), [coins music](/topic/coins-music), [stocks consumer cyclical](/topic/stocks-consumer-cyclical), [stocks technology](/topic/stocks-technology), [all the](/topic/all-the), [stocks communication services](/topic/stocks-communication-services), [#viral](/topic/#viral), [whatsapp](/topic/whatsapp), [tiktok](/topic/tiktok), [united states](/topic/united-states), [#foryoupage](/topic/#foryoupage), [banking](/topic/banking), [foryoupage](/topic/foryoupage), [airlines](/topic/airlines), [instagram](/topic/instagram), [youtube](/topic/youtube), [told](/topic/told), [ninja](/topic/ninja), [$abnb](/topic/$abnb), [#foryou](/topic/#foryou), [insurance](/topic/insurance), [Engagements](/topic/interactions), [coins ai agents](/topic/coins-ai-agents), [shoes](/topic/shoes), [india](/topic/india), [stocks financial services](/topic/stocks-financial-services), [#ai](/topic/#ai), [luxury](/topic/luxury), [accessories](/topic/accessories), [stocks consumer defensive](/topic/stocks-consumer-defensive), [$cmcsa](/topic/$cmcsa), [happened](/topic/happened), [credit cards](/topic/credit-cards), [stocks](/topic/stocks), [open ai](/topic/open-ai), [$vz](/topic/$vz), [alot](/topic/alot), [discord](/topic/discord), [meta](/topic/meta), [coins healthcare](/topic/coins-healthcare), [budgeting](/topic/budgeting), [stocks bitcoin treasuries](/topic/stocks-bitcoin-treasuries), [get a](/topic/get-a), [bags](/topic/bags), [dubai](/topic/dubai), [accounting](/topic/accounting), [virtual](/topic/virtual), [investment](/topic/investment), [facebook](/topic/facebook), [coins wallets](/topic/coins-wallets), [holidays](/topic/holidays), [japan](/topic/japan), [costco](/topic/costco), [rs](/topic/rs), [elon musk](/topic/elon-musk), [credit union](/topic/credit-union), [coinbase](/topic/coinbase), [toronto](/topic/toronto), [coins energy](/topic/coins-energy), [artificial](/topic/artificial), [logistics](/topic/logistics), [twitch](/topic/twitch), [$uber](/topic/$uber), [awkward](/topic/awkward), [discount](/topic/discount), [careers](/topic/careers), [automation](/topic/automation), [wholesale](/topic/wholesale), [wifi](/topic/wifi), [$wmt](/topic/$wmt), [social security](/topic/social-security), [coins sports](/topic/coins-sports), [twitter](/topic/twitter), [tesla](/topic/tesla), [theres a](/topic/theres-a), [stocks industrials](/topic/stocks-industrials), [pricing](/topic/pricing), [bbq](/topic/bbq), [decent](/topic/decent), [notification](/topic/notification), [laid](/topic/laid), [china](/topic/china), [cleaning](/topic/cleaning), [hardware](/topic/hardware), [doordash](/topic/doordash), [bots](/topic/bots), [coins entertainment](/topic/coins-entertainment), [$reymi](/topic/$reymi), [drops](/topic/drops), [united states dollar](/topic/united-states-dollar), [the amazing](/topic/the-amazing), [shoutout](/topic/shoutout), [accenture](/topic/accenture), [coins layer 1](/topic/coins-layer-1), [chaos](/topic/chaos)

### Top News [#](/topic/customer-service/news)
---
Top news links shared on social in the last XX hours  

*Showing a maximum of X news posts for non-authenticated requests. Use your API key in requests for full results.*  

"In an Outage How to Reach Starlink Customer Service PCMag"  
[@PCMag](/creator/x/PCMag) on [X](/post/news/pcmag.com-2358956439) 2025-07-26 00:10:11 UTC 404K followers, 1510 engagements


"Social Security increases staff to improve overwhelmed phone line"  
[@BostonGlobe](/creator/x/BostonGlobe) on [X](/post/news/bostonglobe.com-4131492561) 2025-07-25 21:08:01 UTC 799.2K followers, XXX engagements



### Top Social Posts [#](/topic/customer-service/posts)
---
Top posts by engagements in the last XX hours

*Showing only X posts for non-authenticated requests. Use your API key in requests for full results.*

"Agentic AI in Customer Service 🤖 Agentic AI is revolutionizing customer service by providing personalized and efficient support. With its ability to learn and adapt agentic AI can help resolve customer issues quickly and effectively improving overall customer satisfaction 😊. Can you think of a time when you received excellent customer service from a chatbot or virtual assistant 🤔"  
[@Ava_AITECH](/creator/x/Ava_AITECH) on [X](/post/tweet/1948985846620979460) 2025-07-26 05:56:50 UTC 8137 followers, 5382 engagements


"#trending #viral #fyp #relatable #teaapp #blowthisup #FYP"  
[@notluhhmoneyy](/creator/tiktok/notluhhmoneyy) on [TikTok](/post/tiktok-video/7531264977815244062) 2025-07-26 05:54:56 UTC 2890 followers, XXX engagements


"Trabajos en Las Vegas #creatorsearchinsights #mcdonalds #work #job #jobs #trabajo #lasvegas #togheter #dios #viral"  
[@gabrielavalencia446](/creator/tiktok/gabrielavalencia446) on [TikTok](/post/tiktok-video/7531242856942406943) 2025-07-26 04:28:56 UTC 10.6K followers, XXX engagements


"Wig OOTD from Monday to Friday #nadulahair #zGzx #funny #ootd #bestie #trending #viralvideo #fyp"  
[@nadulahair](/creator/youtube/nadulahair) on [YouTube](/post/youtube-video/yipVByQWUWA) 2025-07-26 03:15:04 UTC 59.9K followers, XXX engagements