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# Customer Service

AI startups are seeking significant funding rounds, with one aiming for $XXX million, while another focuses on challenging established players like Salesforce in the customer service AI space.

### About Customer Service
This topic pertains to the quality and efficiency of customer support provided by a company or service.  

### Engagements: XXXXXXXXX (24h)
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/t:customer-service/c:line/m:interactions/iv:1d.svg)  
[Engagements 24-Hour Time-Series Raw Data](/topic/customer-service/time-series/interactions.tsv)  
Current Value: XXXXXXXXX  
Daily Average: XXXXXXXXX  
X Week: XXXXXXX -XX%  
X Month: XXXXXXXXXX -XX%  
X Months: XXXXXXXXXXX -XX%  
X Year: XXXXXXXXXXXXX +6%  
1-Year High: XXXXXXXXXX on 2025-07-15  
1-Year Low: XXX on 2025-09-02  

Engagements by network (24h):
News: XXX
Reddit: XXXXX
TikTok: XXXXXXX
X: XXXXXXX
YouTube: XXXXXXX

  
  
### Mentions: XXXXX (24h)
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/t:customer-service/c:line/m:posts_active/iv:1d.svg)  
[Mentions 24-Hour Time-Series Raw Data](/topic/customer-service/time-series/posts_active.tsv)  
Current Value: XXXXX  
Daily Average: XXXXX  
X Week: XXXXX -XX%  
X Month: XXXXXX +51%  
X Months: XXXXXXX -XX%  
X Year: XXXXXXX +15%  
1-Year High: XXXXX on 2025-07-18  
1-Year Low: X on 2025-11-21  

Mentions by network (24h):
News: X
Reddit: XXX
TikTok: XXXXX
X: XXXXX
YouTube: XXXXX

  
  
### Creators: XXXXX (24h)
![Creators Line Chart](https://lunarcrush.com/gi/w:600/t:customer-service/c:line/m:contributors_active/iv:1d.svg)  
[Creators 24-Hour Time-Series Raw Data](/topic/customer-service/time-series/contributors_active.tsv)  
XXXXX unique social accounts have posts mentioning Customer Service in the last XX hours which is down XXXX% from XXXXX in the previous XX hours
Daily Average: XXXXX  
X Week: XXXXX -XX%  
X Month: XXXXXX +0.84%  
X Months: XXXXXX -XX%  
X Year: XXXXXXX +7.80%  
1-Year High: XXXXX on 2025-07-18  
1-Year Low: X on 2025-11-21  

The most influential creators that mention Customer Service in the last XX hours

| Creator                                                 | Rank | Followers | Posts | Engagements |
| -------                                                 | ---- | --------- | ----- | ----------- |
| [@vipbrandbuy](/creator/youtube/vipbrandbuy)            | X    | XXXXX     | X     | XXX         |
| [@mehersmobilebbsr](/creator/youtube/mehersmobilebbsr)  | X    | XXXXXX    | X     | XX          |
| [@CarolBoitumelo1](/creator/twitter/CarolBoitumelo1)    | X    | XXXXXX    | X     | XX          |
| [@positively.poised](/creator/tiktok/positively.poised) | X    | XXX       | X     | XX          |
| [@kaseemkhan](/creator/youtube/kaseemkhan)              | X    |           | X     | XX          |
| [@Deliveroo](/creator/twitter/Deliveroo)                | X    | XXXXXX    | X     | X           |
| [@donsue45](/creator/twitter/donsue45)                  | X    | XXXXX     | X     | X           |
| [@lexusofroseville](/creator/youtube/lexusofroseville)  | X    | XXX       | X     | X           |
| [@JimNortonFord](/creator/youtube/JimNortonFord)        | X    | XX        | X     | X           |

[View More](/list/creators/customer-service/100)
  
  
### Sentiment: XX%
![Sentiment Line Chart](https://lunarcrush.com/gi/w:600/t:customer-service/c:line/m:sentiment/iv:1d.svg)  
[Sentiment 24-Hour Time-Series Raw Data](/topic/customer-service/time-series/sentiment.tsv)  
Current Value: XX%  
Daily Average: XX%  
X Week: XX% -X%  
X Month: XX% -XX%  
X Months: XX% +1%  
X Year: XX% +4%  
1-Year High: XXX% on 2025-11-21  
1-Year Low: XX% on 2025-11-20  

Most Supportive Themes:
- Customer Service Excellence: (60%) Positive interactions and problem resolution.
- Product Quality Feedback: (30%) Appreciation for high-quality products.
- Helpful Resources: (10%) Availability of guides and tutorials.
  
Most Critical Themes:
- Long Wait Times: (70.5%) Frustration with delayed responses.
- Unresolved Issues: (29.5%) Complaints about problems not being fixed.
  

### Top Customer Service News
Top news links shared on social in the last XX hours  

*Showing a maximum of X news posts for non-authenticated requests. Use your API key in requests for full results.*  

"AI Startup Parloa Said to Seek $XXX Million in New Funding Round - Bloomberg"  
[News Link](https://www.bloomberg.com/news/articles/2025-12-05/ai-startup-parloa-said-to-seek-200-million-in-new-funding-round) [@business](/creator/x/business) 2025-12-05T17:11Z 228.6M followers, 12.4K engagements


"How AI Startup Decagon Plans To Take On Salesforce And Sierra"  
[News Link](https://www.forbes.com/sites/rashishrivastava/2025/12/01/-28-year-old-ai-founder-jesse-zhang-decagon-customer-service/) [@Forbes](/creator/x/Forbes) 2025-12-02T14:01Z 228.6M followers, 80.9K engagements



### Top Customer Service Social Posts
Top posts by engagements in the last XX hours

*Showing only X posts for non-authenticated requests. Use your API key in requests for full results.*

"Update: Amazon refunded me @ASUSItalia @ASUS_ROG @ASUS your customer service is pathetic and useless"  
[X Link](https://x.com/Atomogfx/status/1998342148777734616) [@Atomogfx](/creator/x/Atomogfx) 2025-12-09T10:41Z 2434 followers, 11.6K engagements


"I have NEVER received such poor customer service from an airline as @Lufthansa. Unanswered emails for TWO WEEKS. Two different phone calls without any proper answers. This is SHAMEFUL conduct from an airline. I wont be flying them ever again if I can avoid it"  
[X Link](https://x.com/JoeyMannarino/status/1998330561983660248) [@JoeyMannarino](/creator/x/JoeyMannarino) 2025-12-09T09:55Z 650.2K followers, 14.1K engagements


"DDG & Deshaes Customer Service Is HORRIBLE 😂 #ddg #ddglive #ddgclips"  
[YouTube Link](https://youtube.com/watch?v=muD8HObmsyY) [@officialdrizzytayy](/creator/youtube/officialdrizzytayy) 2025-12-09T05:39Z 68.2K followers, 33.9K engagements


"Once a chargeback scammer always a chargeback scammer"  
[X Link](https://x.com/Nero/status/1998260919592517799) [@Nero](/creator/x/Nero) 2025-12-09T05:18Z 811K followers, 39.9K engagements