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# ![CRM Graphic](https://lunarcrush.com/gi/w:26/t:crm.png) CRM

Salesforce partners with OpenAI to integrate Agentforce XXX into ChatGPT, while also announcing a $XX billion investment in San Francisco. However, concerns about AI's impact on jobs and existing CRM limitations persist.

### About CRM
Customer Relationship Management (CRM) refers to strategies, practices, and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle.  

### Insights [#](/topic/crm/insights)
- crm sentiment is up XXXXX% from the previous week.
- crm engagements is up XXXXX% from the previous week.
- crm posts created is up XXXXX% from the previous week.

### Engagements: XXXXXXXXX [#](/topic/crm/interactions)
---
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/t:crm/c:line/m:interactions/iv:1d.svg)  
[Engagements 24-Hour Time-Series Raw Data](/topic/crm/time-series/interactions.tsv)  
**Current Value**: XXXXXXXXX  
**Daily Average**: XXXXXXXXX  
**1 Week**: XXXXXXXXXX +12%  
**1 Month**: XXXXXXXXXX -XX%  
**6 Months**: XXXXXXXXXXX +118%  
**1 Year**: XXXXXXXXXXXXX +129%  
**1-Year High**: XXXXXXXXXX on 2025-05-16  
**1-Year Low**: XXXXXXX on 2025-10-08  

| Social Network | Reddit | TikTok    | X       | YouTube   | News  |
| -------------- | ------ | ------    | -       | -------   | ----  |
| Engagements    | XXX    | XXXXXXXXX | XXXXXXX | XXXXXXXXX | XXXXX |
  

  
  
### Mentions: XXXXX [#](/topic/crm/posts_active)
---
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/t:crm/c:line/m:posts_active/iv:1d.svg)  
[Mentions 24-Hour Time-Series Raw Data](/topic/crm/time-series/posts_active.tsv)  
**Current Value**: XXXXX  
**Daily Average**: XXXXX  
**1 Month**: XXXXX -XX%  
**6 Months**: XXXXXXX +50%  
**1 Year**: XXXXXXX +38%  
**1-Year High**: XXXXX on 2025-07-03  
**1-Year Low**: XXXXX on 2025-01-27  

| Social Network | Reddit | TikTok | X     | YouTube | News |
| -------------- | ------ | ------ | -     | ------- | ---- |
| Mentions       | XXX    | XXX    | XXXXX | XXXXX   | XX   |
  

  
  
### Creators: XXXXX [#](/topic/crm/contributors_active)
---
![Creators Line Chart](https://lunarcrush.com/gi/w:600/t:crm/c:line/m:contributors_active/iv:1d.svg)  
[Creators 24-Hour Time-Series Raw Data](/topic/crm/time-series/contributors_active.tsv)  
XXXXX unique social accounts have posts mentioning CRM in the last XX hours which is down XX% from XXXXX in the previous XX hours
**Daily Average**: XXXXX  
**1 Month**: XXXXX -XX%  
**6 Months**: XXXXXX +117%  
**1 Year**: XXXXXX +129%  
**1-Year High**: XXXXX on 2025-07-03  
**1-Year Low**: XXX on 2025-01-27  

The most influential creators that mention CRM in the last XX hours

| Creator                                              | Rank | Followers | Posts | Engagements |
| -------                                              | ---- | --------- | ----- | ----------- |
| [@crmjewelers](/creator/youtube/crmjewelers)         | X    | XXXXXXX   | X     | XXXXX       |
| [@crmespanol](/creator/youtube/crmespanol)           | X    | XXXXXXX   | X     | XXXXX       |
| [@patriotacumen](/creator/youtube/patriotacumen)     | X    | XXXXXX    | X     | XXX         |
| [@umartazkeer](/creator/youtube/umartazkeer)         | X    | XXXXXXX   | X     | XXX         |
| [@psikologunuz](/creator/youtube/psikologunuz)       | X    | XXXXXX    | X     | XXX         |
| [@veteransinfotap](/creator/youtube/veteransinfotap) | X    | XXXXXXX   | X     | XXX         |
| [@rahulmaurya2mii](/creator/youtube/rahulmaurya2mii) | X    | XXX       | X     | XX          |
| [@Steven_Crypto13](/creator/twitter/Steven_Crypto13) | X    | XXXXX     | X     | XX          |
| [@crmbestie](/creator/tiktok/crmbestie)              | X    | XXXXX     | X     | XX          |
| [@CrazeChart57413](/creator/twitter/CrazeChart57413) | XX   | XX        | X     | XX          |

[View More](/list/creators/crm/100)
  
  
### Sentiment: XX% [#](/topic/crm/sentiment)
---
![Sentiment Line Chart](https://lunarcrush.com/gi/w:600/t:crm/c:line/m:sentiment/iv:1d.svg)  
[Sentiment 24-Hour Time-Series Raw Data](/topic/crm/time-series/sentiment.tsv)  
**Current Value**: XX%  
**Daily Average**: XX%  
**1 Week**: XX% +9%  
**1 Month**: XX% -X%  
**6 Months**: XX% +2%  
**1 Year**: XX% +8%  
**1-Year High**: XX% on 2024-11-06  
**1-Year Low**: XX% on 2025-01-29  

**Most Supportive Themes**
- **AI-Powered CRM Solutions:** (30%) Discussions on the benefits of AI-powered tools for sales, marketing, and customer relationship management, highlighting increased efficiency and productivity.
- **Salesforce's AI Initiatives:** (25%) Positive sentiment towards Salesforce's Agentforce and its potential in the enterprise AI market, with analysts predicting strong growth and returns.
- **New Features and Integrations:** (15%) Mentions of new features and integrations in CRM platforms, such as HubSpot's connector for Claude, and the use of AI for various CRM functions.
  
**Most Critical Themes**
- **AI Disruption and Job Market Concerns:** (20%)  Concerns about AI's impact on CRM, including job displacement and the need for companies to adapt to new technologies.
- **CRM System Limitations:** (10%)  Criticism of the effectiveness and complexity of existing CRM systems, particularly for small and medium-sized businesses, with calls for simpler, more mobile-friendly solutions.
  
Network engagement breakdown:  
| Network | Positive  | %   | Neutral   | %   | Negative | %  |
| ------- | --------  | -   | -------   | -   | -------- | -  |
| Reddit  | XXX       | X%  | XXX       | X%  | XXX      | X% |
| TikTok  | XXXXXXX   | XX% | XXXXXXX   | XX% | XXXXX    | X% |
| X       | XXXXXXX   | X%  | XXXXXXX   | X%  | XXXXXX   | X% |
| YouTube | XXXXXXXXX | XX% | XXXXXXX   | XX% | XXXXXXX  | X% |
| News    | XXXXX     | X%  | XX        | X%  | X        | X% |
|         |           |     |           |     |          |    |
| Total   | XXXXXXXXX | XX% | XXXXXXXXX | XX% | XXXXXXX  | X% |
  


**Top assets mentioned**
In the posts about CRM in the last XX hours

[Salesforce Inc (CRM)](/topic/salesforce)
[Cream (CRM)](/topic/$crm)
[Oracle Corporation (ORCL)](/topic/$orcl)
[NVIDIA Corp. (NVDA)](/topic/$nvda)
[Alphabet Inc Class A (GOOGL)](/topic/$googl)
[Tesla, Inc. (TSLA)](/topic/tesla)
[Bitcoin (BTC)](/topic/bitcoin)
[Microsoft Corp. (MSFT)](/topic/microsoft)
[Advanced Micro Devices (AMD)](/topic/advanced-micro-devices)
[Apple, Inc. (AAPL)](/topic/$aapl)

**Top topics mentioned**
In the posts about CRM in the last XX hours

[stocks technology](/topic/stocks-technology), [salesforce](/topic/salesforce), [stocks communication services](/topic/stocks-communication-services), [stocks bitcoin treasuries](/topic/stocks-bitcoin-treasuries), [hubspot](/topic/hubspot), [stocks consumer cyclical](/topic/stocks-consumer-cyclical), [stocks financial services](/topic/stocks-financial-services), [$orcl](/topic/$orcl), [automation](/topic/automation), [$nvda](/topic/$nvda), [stocks healthcare](/topic/stocks-healthcare), [stocks](/topic/stocks), [$googl](/topic/$googl), [donald trump](/topic/donald-trump), [breaking news](/topic/breaking-news), [investment](/topic/investment), [coins layer 1](/topic/coins-layer-1), [open ai](/topic/open-ai), [rolex](/topic/rolex), [stocks consumer defensive](/topic/stocks-consumer-defensive), [tesla](/topic/tesla), [stocks industrials](/topic/stocks-industrials), [coins bitcoin ecosystem](/topic/coins-bitcoin-ecosystem), [#ai](/topic/#ai), [bitcoin](/topic/bitcoin), [microsoft](/topic/microsoft), [advanced micro devices](/topic/advanced-micro-devices), [demo](/topic/demo), [$aapl](/topic/$aapl), [youtube](/topic/youtube), [taiwan semiconductor](/topic/taiwan-semiconductor), [$qcom](/topic/$qcom), [stocks banks](/topic/stocks-banks), [$nflx](/topic/$nflx), [whatsapp](/topic/whatsapp), [$60b](/topic/$60b), [$rani](/topic/$rani), [faster](/topic/faster), [integration](/topic/integration), [$7846t](/topic/$7846t), [$amzn](/topic/$amzn), [money](/topic/money), [$prax](/topic/$prax), [$uber](/topic/$uber), [unlock](/topic/unlock), [$artv](/topic/$artv), [$spy](/topic/$spy), [luxury](/topic/luxury), [$pypl](/topic/$pypl), [businesses](/topic/businesses), [foxnews](/topic/foxnews), [capitol](/topic/capitol), [discord](/topic/discord), [tableau](/topic/tableau), [hub](/topic/hub), [slack](/topic/slack), [real time](/topic/real-time), [$pltr](/topic/$pltr), [$kzr](/topic/$kzr), [$miax](/topic/$miax), [$ma](/topic/$ma), [build a](/topic/build-a), [$ryoj](/topic/$ryoj), [coins made in usa](/topic/coins-made-in-usa), [$lgcb](/topic/$lgcb), [linkedin](/topic/linkedin), [$reymi](/topic/$reymi), [ibm](/topic/ibm), [#trump](/topic/#trump), [servicenow](/topic/servicenow), [adobe inc](/topic/adobe-inc), [beginner](/topic/beginner), [$bby](/topic/$bby), [$mu](/topic/$mu), [instagram](/topic/instagram), [intro](/topic/intro), [power of](/topic/power-of), [$iq](/topic/$iq), [india](/topic/india), [$intc](/topic/$intc), [$tsla](/topic/$tsla), [stack](/topic/stack), [surge](/topic/surge), [$shop](/topic/$shop), [agentic](/topic/agentic), [$infa](/topic/$infa), [como](/topic/como), [quarterly earnings](/topic/quarterly-earnings), [$nio](/topic/$nio), [rick](/topic/rick), [eli lilly](/topic/eli-lilly), [has been](/topic/has-been), [$qqq](/topic/$qqq), [chaos](/topic/chaos), [future of](/topic/future-of), [$duol](/topic/$duol), [$asts](/topic/$asts), [all the](/topic/all-the), [$gnpx](/topic/$gnpx), [meta](/topic/meta)

### Top News [#](/topic/crm/news)
---
Top news links shared on social in the last XX hours  

*Showing a maximum of X news posts for non-authenticated requests. Use your API key in requests for full results.*  

"Inside Salesforce's Dreamforce: From CRM to a Metallica Rock Concert - Business Insider"  
[News Link](https://www.businessinsider.com/salesforce-dreamforce-crm-metallica-rock-concert-2025-10) [@BusinessInsider](/creator/x/BusinessInsider) 2025-10-20T00:36Z 208.1M followers, XXX engagements


"Salesforce CEO Marc Benioff Walks Back On His Support Of Trump's National Guard Proposal For San Francisco: 'I Sincerely Apologize' - Salesforce (NYSE:CRM) - Benzinga"  
[News Link](https://www.benzinga.com/markets/tech/25/10/48291307/salesforce-ceo-marc-benioff-walks-back-on-his-support-of-trumps-national-guard-proposal-for-san-francisco-i-sincerely-apologize) [@Benzinga](/creator/x/Benzinga) 2025-10-19T07:30Z 315.4K followers, 4823 engagements


"Salesforce is down XX% in 2025. What's next for AI agent giant"  
[News Link](https://finance.yahoo.com/video/salesforce-down-26-2025-whats-143000391.html) [@YahooFinance](/creator/x/YahooFinance) 2025-10-17T16:48Z 208.1M followers, XX engagements


"4 stocks to watch on Friday: AXP CRM ASTS ALV Seeking Alpha"  
[News Link](https://seekingalpha.com/news/4505197-4-stocks-to-watch-on-friday-axp-crm-asts-alv) [@SeekingAlpha](/creator/x/SeekingAlpha) 2025-10-17T16:30Z 309.7K followers, 2129 engagements



### Top Social Posts [#](/topic/crm/posts)
---
Top posts by engagements in the last XX hours

*Showing only X posts for non-authenticated requests. Use your API key in requests for full results.*

"💜 🙄 🧐 Thanks to @xhybaniqued while traders panic I just made $21698. The setup worked even in a flat market #StockMarket $BYND #BTC #StockSplit 🥰 $GS #ROE 🍠 $MCD #MarginTrading $CRM #BuyAndHold 🤔 $AAPL"  
[X Link](https://x.com/DrSubhashShar11/status/1980088324246401491) [@DrSubhashShar11](/creator/x/DrSubhashShar11) 2025-10-20T01:46Z X followers, XXX engagements


"Cul es tu marca favorita🤩 #CRM #fyp #paratiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii #rolex #viral"  
[TikTok Link](https://www.tiktok.com/@crmfamily/video/7563086073643994381) [@crmfamily](/creator/tiktok/crmfamily) 2025-10-19T23:57Z 5671 followers, XXX engagements


"5 SORTEIO DA TELE SENA DE PRIMAVERA 19/10/25"  
[YouTube Link](https://youtube.com/watch?v=3V668ifuhJg) [@canalsorteiodatelesena](/creator/youtube/canalsorteiodatelesena) 2025-10-19T22:31Z 128K followers, 1692 engagements


"S&P XXX rose nearly X% despite negative headlines; CNN Fear & Greed Index showed extreme fear. $CRM announced a $15B investment in San Francisco raising 2030 revenue guidance to $60B. $GOOGL is investing $15B to expand in India; $NVO acquired a biotech drug for $2.1B. Major AI partnerships include Brookfield and Bloom Energy's $5B deal and OpenAI with Broadcom. $BE $AVGO BlackRock reported record Q3 assets under management of $13.5T with a XX% revenue increase. JPMorgan Chase Wells Fargo Goldman Sachs and Citi reported strong earnings exceeding estimates. $JPM $WFC $GS Domino's Pizza reported"  
[X Link](https://x.com/ravisRealm/status/1980036963156845009) [@ravisRealm](/creator/x/ravisRealm) 2025-10-19T22:22Z 7268 followers, 1540 engagements