# CRM

A new AI-native CRM startup, Monaco, has launched, aiming to disrupt the market by integrating sales, CRM, and more. Meanwhile, discussions continue around AI's potential impact on traditional software companies, with some seeing it as a threat and others as an opportunity for growth.

### About CRM
Customer Relationship Management (CRM) refers to strategies, practices, and technologies used to manage and analyze customer interactions and data.  

### Engagements: [---------] (24h)
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/t:crm/c:line/m:interactions/iv:1d.svg)  
[Engagements 24-Hour Time-Series Raw Data](/topic/crm/time-series/interactions.tsv)  
Current Value: [---------]  
Daily Average: [---------]  
[--] Month: [-----------] -3.60%  
[--] Months: [-----------] +20%  
[--] Year: [-------------] +197%  
1-Year High: [----------] on 2025-12-06  
1-Year Low: [-------] on 2025-03-01  

Engagements by network (24h):
YouTube: [---------]
Instagram: [------]
News: [-----]
Reddit: [-----]
TikTok: [-------]
X: [---------]

  
  
### Mentions: [-----] (24h)
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/t:crm/c:line/m:posts_active/iv:1d.svg)  
[Mentions 24-Hour Time-Series Raw Data](/topic/crm/time-series/posts_active.tsv)  
Current Value: [-----]  
Daily Average: [-----]  
[--] Month: [---] -73%  
1-Year High: [-----] on 2025-11-12  
1-Year Low: [-----] on 2025-02-16  

Mentions by network (24h):
YouTube: [-----]
Instagram: [--]
News: [--]
Reddit: [---]
TikTok: [---]
X: [-----]

  
  
### Creators: [-----] (24h)
![Creators Line Chart](https://lunarcrush.com/gi/w:600/t:crm/c:line/m:contributors_active/iv:1d.svg)  
[Creators 24-Hour Time-Series Raw Data](/topic/crm/time-series/contributors_active.tsv)  
[-----] unique social accounts have posts mentioning CRM in the last [--] hours which is down 1.80% from [-----] in the previous [--] hours
Daily Average: [-----]  
[--] Month: [---] -73%  
1-Year High: [-----] on 2025-11-12  
1-Year Low: [---] on 2025-02-15  

The most influential creators that mention CRM in the last [--] hours

| Creator                                                | Rank | Followers  | Posts | Engagements |
| -------                                                | ---- | ---------  | ----- | ----------- |
| [@draraquelamanda](/creator/instagram/draraquelamanda) | [--]    | [------]     | [--]     | [---]         |
| [@upediashorts](/creator/youtube/upediashorts)         | [--]    | [----------] | [--]     | [--]          |
| [@grok](/creator/twitter/grok)                         | [--]    | [---------]  | [--]     | [--]          |
| [@AdamDittrichOne](/creator/twitter/AdamDittrichOne)   | [--]    | [---]        | [--]     | [--]           |
| [@notdumbmoney](/creator/twitter/notdumbmoney)         | [--]    | [---]        | [--]     | [--]           |

[View More](/list/creators/crm/100)
  
  
### Sentiment: 84%
![Sentiment Line Chart](https://lunarcrush.com/gi/w:600/t:crm/c:line/m:sentiment/iv:1d.svg)  
[Sentiment 24-Hour Time-Series Raw Data](/topic/crm/time-series/sentiment.tsv)  
Current Value: 84%  
Daily Average: 84%  
[--] Month: 83% -7%  
[--] Months: 83% -6%  
[--] Year: 83% +11%  
1-Year High: 98% on 2025-03-04  
1-Year Low: 42% on 2025-08-28  

Most Supportive Themes:
- Salesforce Army Contract: (30%) Salesforce secured a significant 10-year, $5.6 billion contract with the U.S. Army to modernize its operations using cloud software, including Slack and AI agents.
- AI Integration in CRM: (25%) There's a strong focus on how AI is being integrated into CRM systems, with discussions on AI prototyping tools, AI agents for sales, and the potential for AI to enhance CRM capabilities.
- Software Sector Performance: (20%) Discussions around the performance of the software sector, with mentions of companies like Salesforce, Adobe, and others, often in the context of market cap and revenue growth despite broader market narratives.
  
Most Critical Themes:
- AI's Impact on Software Companies: (35%) A recurring theme is the narrative that AI will disrupt or 'destroy' traditional software companies, with some posts noting that major players like Salesforce and Adobe have seen their market caps decline.
- Complexity and Underutilization of CRM: (30%) Some posts highlight that companies often underutilize their CRM systems or struggle with their complexity, suggesting that the full potential of these platforms is not always realized.
- Concerns about AI Security and Data Privacy: (20%) There are mentions of the risks associated with giving AI access to sensitive personal and business data, raising concerns about responsibility and negligence.
  

### Top CRM News
Top news links shared on social in the last [--] hours  

*Showing a maximum of [--] news posts without a LunarCrush subscription.*  

"Former Founders Fund VC Sam Blond launches AI sales startup to upend Salesforce TechCrunch The startup Monaco has come out of stealth as an AI-native all-in-one CRM plus more system backed by names like the Collison brothers and Garry Tan"  
[News Link](https://techcrunch.com/2026/02/11/former-founders-fund-vc-sam-blond-launches-ai-sales-startup-to-upend-salesforce/) [@TechCrunch](/creator/x/TechCrunch) 2026-02-11T16:04Z 9.7M followers, 60.9K engagements



### Top CRM Social Posts
Top posts by engagements in the last [--] hours

*Showing a maximum of [--] top social posts without a LunarCrush subscription.*

"Seat-based SaaS is Dead What Comes After - $CRM -23% - $DOCU -32% - $NOW -28% - $WDAY -28% - $SAP -21% This fear is rational as historically SaaS monetised its services through seat-based pricing. But this business model is getting disrupted by AI which promises to eliminate the need for seat-based software. The math seems simple. More AI = Fewer Seats = Less Revenues But the reality is more complicated than that The unit of value is shifting from seats to outcomes Read my article to see the 6-point checklist for identifying SaaS names that not only will survive the SaaS apocalypse but will"  
[X Link](https://x.com/TheRayMyers/status/2022219923523875014) [@TheRayMyers](/creator/x/TheRayMyers) 2026-02-13T08:02Z 21.1K followers, [----] engagements


"Le fondement scientifique de la #PPE3 nexiste pas. @SebLecornu et @EmmanuelMacron le savent. Nous savons quils le savent. Nous savons quils poursuivent un autre agenda que celui de la France. PPE ou Politique Publique de lErreur 🌱 Pour le Gvt sa #PPE3 est un instrument idal de dcarbonation Dans le rel le Crm constate : les EnRI ne sont pas des leviers efficaces et leur soutien est incohrent dans un mix dj dcarbon https://t.co/EMj0X19AUP PPE ou Politique Publique de lErreur 🌱 Pour le Gvt sa #PPE3 est un instrument idal de dcarbonation Dans le rel le Crm constate : les EnRI ne sont pas des"  
[X Link](https://x.com/AlexandreJardin/status/2022180384935661930) [@AlexandreJardin](/creator/x/AlexandreJardin) 2026-02-13T05:25Z 132K followers, [----] engagements


"Aussie tech index down almost 50% since September. Some say oversold but it doesn't even know what's coming: Hey Claude build me a global logistics platform with integrated accounting CRM analytics real-time location tracking deep travel expertise. Make no mistake"  
[X Link](https://x.com/KerrySF_Sun/status/2022143966054166940) [@KerrySF_Sun](/creator/x/KerrySF_Sun) 2026-02-13T03:01Z [---] followers, [----] engagements


"If software was actually going away wouldnt the bonds collapse Heres Salesforce over the last [--] months. Equity down materially Bonds basically flat around par Thats a big tell. The stock market is debating growth AI disruption multiples. The bond market is asking one question: Can Salesforce service its debt And the answer based on price action is clearly yes. $CRM $IGV https://twitter.com/i/web/status/2022141758625165549 https://twitter.com/i/web/status/2022141758625165549"  
[X Link](https://x.com/_SeanDavid/status/2022141758625165549) [@_SeanDavid](/creator/x/_SeanDavid) 2026-02-13T02:52Z 21.3K followers, [----] engagements

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