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![radavis3 Avatar](https://lunarcrush.com/gi/w:24/cr:twitter::22032222.png) Rob Davis [@radavis3](/creator/twitter/radavis3) on x XXX followers
Created: 2025-07-24 21:10:06 UTC

Great breakdown from CXFocus on how AI is changing the game in customer journey mapping. At @RingCentral, we’re using AI to connect the dots across every customer touchpoint—so teams can deliver smarter, more personalized experiences. Worth a read.

![](https://pbs.twimg.com/media/GwpuJTmWMAAXlx1.png)

X engagements

![Engagements Line Chart](https://lunarcrush.com/gi/w:600/p:tweet::1948490900117582170/c:line.svg)

**Related Topics**
[ringcentral](/topic/ringcentral)
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[Post Link](https://x.com/radavis3/status/1948490900117582170)