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![qz Avatar](https://lunarcrush.com/gi/w:24/cr:twitter::573918122.png) Quartz [@qz](/creator/twitter/qz) on x 346.3K followers
Created: 2025-07-24 20:57:34 UTC

American Airlines' CEO calls out Delta's 'bait and switch' AI tactics: While Delta experiments with AI fare models, American Airlines CEO Robert Isom says the move risks customer trust

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**Related Topics**
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[Post Link](https://x.com/qz/status/1948487746080637305)