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![DecodedIndia Avatar](https://lunarcrush.com/gi/w:24/cr:twitter::1918376910683361280.png) India Decoded 🇮🇳 [@DecodedIndia](/creator/twitter/DecodedIndia) on x XXX followers
Created: 2025-07-22 08:29:26 UTC

Ordered a Bosch Dishwasher (₹39,104 | Order ID: OD334893680867028100) from @Flipkart on 9th July 2025. It was delivered  on 13th July and installed on 16th July by an authorized technician. @flipkartsupport @InquiryFlipkart
@flipkartsupport @Flipkart  @FlipkartStories 
Just a few minutes after the installation agent left, the machine started showing an error. I immediately called the technician, and he said, “It’s a defective unit, and a part needs to be replaced.”

Why should a customer accept a faulty product on day 1?

I raised a return request on Flipkart the same day.
Since then, I’ve been told repeatedly that the issue will be resolved in 24–48 hours.

It’s been over a week, and still no resolution. No proper communication. Just delay and false promises.

This is extremely stressful and frustrating.
I trusted @Flipkart for a premium product and service, but got a defective unit and zero accountability.

Is this what you call customer-centric service?

Please resolve this immediately. #Flipkart #CustomerServiceFail #Bosch

![](https://pbs.twimg.com/media/Gwcs3OlWsAAhGzY.jpg)

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**Related Topics**
[$boschltdbo](/topic/$boschltdbo)
[india](/topic/india)

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