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![rtehrani Avatar](https://lunarcrush.com/gi/w:24/cr:twitter::5654932.png) Rich Tehrani [@rtehrani](/creator/twitter/rtehrani) on x 24.3K followers
Created: 2025-07-17 15:57:38 UTC

Nearly Half of Customers Stop Buying After a Hack

Cyber insurance plays an important role in helping organizations manage the financial risk of an incident. Policies can cover forensic investigations, legal defense, notification costs, and even ransom payments. But insurance cannot repair trust, erase headlines, or stop customers from walking away.

If customer data was leaked, no policy payout changes the fact that their information was exposed—and possibly misused. Public perception is driven by narrative, not nuance, and once a company is branded as careless with data, that label tends to stick.

![](https://pbs.twimg.com/media/GwEjUmPW8AA0-jR.jpg)

XX engagements

![Engagements Line Chart](https://lunarcrush.com/gi/w:600/p:tweet::1945875549743968464/c:line.svg)

**Related Topics**
[notification](/topic/notification)
[stocks defense](/topic/stocks-defense)
[hedging](/topic/hedging)
[insurance](/topic/insurance)
[hack](/topic/hack)

[Post Link](https://x.com/rtehrani/status/1945875549743968464)