#  @ihiopenschool IHI Open School IHI Open School posts on YouTube about $7013t, not for, materials, form the most. They currently have [------] followers and [--] posts still getting attention that total [---] engagements in the last [--] hours. ### Engagements: [---] [#](/creator/youtube::UCr-ODu8TnpqF2sJMi1LCM4w/interactions)  - [--] Week [-----] +531% - [--] Month [-----] +744% - [--] Months [------] -68% - [--] Year [------] +948% ### Mentions: [--] [#](/creator/youtube::UCr-ODu8TnpqF2sJMi1LCM4w/posts_active)  - [--] Week [--] +100% - [--] Month [--] +17% - [--] Months [--] +17% - [--] Year [--] +750% ### Followers: [------] [#](/creator/youtube::UCr-ODu8TnpqF2sJMi1LCM4w/followers)  - [--] Week [------] no change - [--] Month [------] no change - [--] Months [------] +1.70% - [--] Year [------] +4.30% ### CreatorRank: [---------] [#](/creator/youtube::UCr-ODu8TnpqF2sJMi1LCM4w/influencer_rank)  ### Social Influence **Social category influence** [finance](/list/finance) [countries](/list/countries) **Social topic influence** [$7013t](/topic/$7013t) #17, [not for](/topic/not-for) #648, [materials](/topic/materials) #430, [form](/topic/form) #874, [health](/topic/health), [how can](/topic/how-can), [what is](/topic/what-is), [what are](/topic/what-are), [advice](/topic/advice), [in the](/topic/in-the) **Top assets mentioned** [Frontline Ltd. (FRO)](/topic/$fro) ### Top Social Posts Top posts by engagements in the last [--] hours "Whiteboard: Cause and Effect Diagrams Copyright [----] Institute for Healthcare Improvement. All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=387chd8p54c) 2015-03-03T20:52Z 12.2K followers, 177.8K engagements "Defining Quality: Aiming for a Better Health Care System So you want to improve the quality of health care. But what specifically should you aim to improve In this video IHIs Former CEO Don Berwick describes a [----] report by the Institute of Medicine Crossing the Quality Chasm that laid the foundation for health care reform all over the world. To view the rest of our content and find out how you can get involved visit our website at http://www.ihi.org/openschool Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational" [YouTube Link](https://youtube.com/watch?v=5vOxunpnIsQ) 2008-10-21T13:57Z 12K followers, 266.2K engagements "Celebrating [------] Students & Residents in the IHI Open School We are thrilled to announce that [------] students and residents have officially joined the IHI Open School We've come a long way since September [----] when the IHI Open School was just a handful of students and only six online courses -- and we have YOU to thank We turned to our friends colleagues and community to say thank you for supporting and sharing our mission to change health care for the better. Without you we wouldn't have been able to educate so many future health care leaders about quality and safety. To celebrate the" [YouTube Link](https://youtube.com/watch?v=GH2e7LAGnZU) 2012-08-10T18:02Z 12.1K followers, [---] engagements "Why Do Errors Happen How Can We Prevent Them Millions of people suffer every year from mistakes in health care. Lucian Leape explains why those mistakes happen and how to prevent them. To view the rest of our content and find out how you can get involved visit our website at http://www.ihi.org/openschool Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials" [YouTube Link](https://youtube.com/watch?v=JL5GTxDzApk) 2008-11-13T17:13Z 12K followers, 79.4K engagements "What Matters to Patients and Families Check out the IHI Open School blog for more http://www.IHI.org/Blogs Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=Yzc2l_QnMHs) 2013-05-22T18:12Z 11.8K followers, 88.2K engagements "What Is Teach-Back The last time you ordered take-out did the restaurant staff read your order back to you to make sure it was right Read-back is a simple way to close the loop on a communication ensuring that both parties share the same information. Teach-back is a similar technique that providers can use with patients to ensure theyve effectively communicated their health advice or information. In this video Connie Davis RN MN ARNP; Co-Director at Centre for Collaboration Motivation and Innovation explains teach-back and the most important thing to keep in mind while using it with patients." [YouTube Link](https://youtube.com/watch?v=bzpJJYF_tKY) 2016-02-04T19:24Z 12.2K followers, 197.6K engagements "What should you do when a salary offer is lower than you expect Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=eC61X6iAI3Q) 2015-04-30T15:04Z 12K followers, 146.2K engagements "Using Tools that Promote Shared Decision Making: An Interview with Victor Montori Victor Montori MD MSc a Professor of Medicine at the Mayo Clinic in Rochester Minnesota is pioneering the concept of shared decision making. What is shared decision making and how can it improve care for patients We recently sat down with Dr. Montori to learn more about shared decision making. In part two Montori walks us through how to use some innovative tools with chronic care patients and shares a touching -- and humorous -- story about an elderly man. Copyright [----] Institute for Healthcare Improvement All" [YouTube Link](https://youtube.com/watch?v=erXm9tn-tM4) 2012-09-13T19:11Z 11.7K followers, 19.5K engagements "Lauren's List: An Interview with Sally Sampson When Lauren Sampson was only seven years old she had already been hospitalized more than [--] times. With her mother Sally by her side she had spent a large part of her life with health care professionals. The two watched teams of physicians barge into Lauren's hospital room and pat her stomach because they were curious about her pancreatitis. They watched nurses deliver shots and say "This won't hurt" when in fact it did. They watched all kinds of caregivers explain what was going to happen but not explain who they were. Frustrated with her care" [YouTube Link](https://youtube.com/watch?v=oZ7sn1ANSwA) 2011-09-02T13:53Z 12K followers, [----] engagements "What are the phases of IHI innovation projects Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=uyq_9t_59ts) 2015-05-08T16:39Z 12.2K followers, [---] engagements "What Is an Upstreamist in Health Care There are three friends who come to a river So begins a parable from Rishi Manchanda MD MPH who has a different view of our health care system. Health care Manchanda says has rescuers and raft builders to save people from drowning but it doesnt have nearly enough people looking for the root causes to the problems that plague patients every day. In this IHI Open School short Manchanda creatively explains why hes an upstreamist and why the health care workforce is still swimming against the current. health care triple aim quality improvement health care" [YouTube Link](https://youtube.com/watch?v=yIuxjAaYln0) 2016-01-29T16:51Z 12.2K followers, 175.6K engagements "IHI Open School: La calidad en Salud un tema global de naturaleza local Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=zO5F7QmSLhs) 2012-02-16T19:34Z 12K followers, [---] engagements "How Have Computers Changed Patient-Provider Relationships The ubiquitous computer has become an essential entity in almost every provider-patient visit. Computers patient safety expert Dr. Bob Wachter says are changing the doctor-patient relationship in all sorts of ways. Some of them are really healthy; some of them are quite scary. In this short video Dr. Wachter discusses the pros and cons that the digital age has brought into intimate patient-provider relationships. Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for" [YouTube Link](https://youtube.com/watch?v=-SVMQDxf1Oo) 2017-10-06T20:23Z 12.2K followers, [----] engagements "The Music of Coordinated Care Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=0W2UG2GxSU4) 2014-09-11T16:27Z 12.1K followers, 22.7K engagements "Patient Story: An Interview with IHI's Hannah Humpal IHI staff member Hannah Humpal had knee surgery a few years ago. Her surgeon told her she had a [--] in [-------] chance of rejecting the tissue during the procedure. As fate would have it she was the [--]. Hannah shares her story of a rocky journey through the health care system -- and how she would have done things differently today. Learn more about the IHI Open School: http://www.ihi.org/offerings/ihiopenschool/Pages/default.aspx Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for" [YouTube Link](https://youtube.com/watch?v=1ULKbYmzqlo) 2011-09-19T21:21Z 12.1K followers, [----] engagements "Improving Health Equity IHI Open School course TA 102" [YouTube Link](https://youtube.com/watch?v=5Y_QUiKHpjs) 2015-03-03T20:50Z 12.1K followers, 30.5K engagements "Running Effective Meetings When was your last bad meeting Last week Yesterday An hour ago Weve all been in bad meetings meetings that drag on meetings that dont seem to have a purpose and meetings that dont end with concrete next steps. Whats the solution In a new IHI Open School Short Bob Pozen a senior lecturer at Harvard Business School and a senior research fellow at the Brookings Institution provides clear simple advice on how to run a good meeting. Pozen the author of Extreme Productivity: Boost Your Results Reduce Your Hours shares practical tips on when to call a meeting how to" [YouTube Link](https://youtube.com/watch?v=6nskgc8sBIk) 2015-02-27T20:42Z 12.1K followers, 280.4K engagements "Why Is Reducing Harm Not Just Error Important to Patient Safety Everyone makes mistakes. So how can health care prevent errors from harming patients In this video Dr. David W. Bates Chief Innovation Officer at Brigham and Womens Hospital explains why health care is now working to improve patient safety by reducing harm not just error. Dr. Bates also offers his thoughts on one definition of harm that was used in the Harvard Medical Practice Study one of the seminal research projects on the epidemiology of medication error. Copyright [----] Institute for Healthcare Improvement All rights" [YouTube Link](https://youtube.com/watch?v=7towBN4PLrI) 2015-12-21T21:43Z 12.2K followers, 21.5K engagements "Whiteboard: Control Charts [--] Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=9kmbIj5zRtA) 2014-05-05T16:17Z 12.1K followers, 51.5K engagements "Introducing Kari Dudley: IHI Open School Patient Advisor Kari Dudley's unexpected journey as a cancer patient started [--] years ago. She turned that journey into an opportunity to become a powerful voice for patient advocacy -- and now for the IHI Open School. Dudley Founder of Women's Health Exchange talks about a difficult patient experience explains how she'll interact with IHI Open School students and shares a piece of valuable advice for anyone involved in patient care. Learn more about the IHI Open School at www.IHI.org/OpenSchool Copyright [----] Institute for Healthcare Improvement All" [YouTube Link](https://youtube.com/watch?v=AeElZ22JOTg) 2012-06-20T14:15Z 12.1K followers, [----] engagements "Learning from Medical Errors (Part 1) Prominent clinicians describe the errors that still haunt them today and point out ways those errors could have been prevented. To view the rest of our content and find out how you can get involved visit our website at http://www.ihi.org/openschool. Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be" [YouTube Link](https://youtube.com/watch?v=Ip8vOqZ_o2I) 2008-10-16T18:23Z 12.1K followers, 74.5K engagements "Lean vs. QI Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=LENZbA1owVo) 2015-04-30T15:03Z 12.2K followers, 148.6K engagements "Pursuing Perfection in Health Care: Involving Patients in Redesigning Care (Healthcare workforce) Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=LkhGoIXsHQo) 2009-03-13T15:27Z 12.2K followers, [----] engagements "What Traits Do Health Care Leaders Need Today Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=ZfBBaUEnHqs) 2015-09-02T15:23Z 12.2K followers, 17.6K engagements "Getting Involved in QI Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=aa5CpJSYGdE) 2015-05-08T16:39Z 12.2K followers, 98.6K engagements "Can Equitable Care Lower Costs Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=glov5F188ts) 2015-05-06T18:07Z 12.2K followers, 83K engagements "What Is a Culture of Safety How do you know if youre working in a culture of safety In this video Dr. David W. Bates a world-renowned leader in patient safety defines a culture of safety and gives advice to organizations that are hoping to strengthen their safety culture. Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for" [YouTube Link](https://youtube.com/watch?v=hMk404LmKhY) 2015-12-21T21:43Z 12.2K followers, 54.1K engagements "Whiteboard: Control Charts [--] Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=lQ3woMr822U) 2014-05-05T16:17Z 12.1K followers, 32.5K engagements "Whiteboard: Family of Measures Copyright [----] Institute for Healthcare Improvement. All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=uow7mzrFif4) 2015-03-03T20:52Z 12.1K followers, 49.2K engagements "Don Goldmann: How do you use a driver diagram If youre embarking on an improvement project its common to want to start testing changes right away. You have an aim and you want to achieve it But how do you know the change you are making will help you achieve your aim Enter the driver diagram. A driver diagram explains Don Goldmann MD IHIs Chief Medical and Scientific officer is a simple visual somewhat intuitive display to help you understand where youre going with your work. Goldmanns latest Open School Short explains the purpose and value of a driver diagram a tool that can help you with" [YouTube Link](https://youtube.com/watch?v=yfcE_Q-IRFg) 2015-03-03T20:47Z 12.1K followers, 56.4K engagements "Escape Fire: [----] IHI National Forum address by Former IHI National Forum IHI President and CEO Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement. IHI National" [YouTube Link](https://youtube.com/watch?v=00aa6xcOXf4) 2009-03-13T15:38Z 12.2K followers, 30.9K engagements "What Is the IHI Open School Donald Berwick Pediatrician Former President and CEO Institute for Healthcare Improvement explains what the IHI Open School can do for you. Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written" [YouTube Link](https://youtube.com/watch?v=10XXgAD3uso) 2009-01-12T23:22Z 12.2K followers, 15.7K engagements "Bottom-Up Versus Top-Down Change Download the slides for this presentation here: http://ihi.org/IHI/Programs/IHIOpenSchool/Bottom-UpVersusTop-DownChange.htmtabId=3 Think you're powerless because youre a student Think again. In this video four students explain how they helped out with real-life improvement projects and turned their experience into presentations and publications. Presented at the 20th Annual IHI National Forum on Quality Improvement in Health Care December [--] [----]. Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for" [YouTube Link](https://youtube.com/watch?v=5C_T4ExQgkM) 2009-02-27T22:57Z 12.2K followers, [----] engagements "Don Goldmann - [--] Rules for Engaging Clinicians in Quality Improvement Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=831mdPYGouo) 2014-05-02T18:59Z 12.2K followers, 25.5K engagements "Support the IHI Open School Imagine a future where a new generation of health professions students propel health care improvement at a pace never before seen. Please help us shape this future. Donate Now http://www.ihi.org/events/SourceTracking.aspxreturnUrl=http%3a%2f%2fwww.ihi.org%2fevents%2fSelectAttendee.aspx%3fNew%3d1%26EventId%3d1766&EventId=1766 Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI" [YouTube Link](https://youtube.com/watch?v=QZJ6kAYDxX0) 2009-12-17T21:13Z 12.2K followers, [---] engagements "Join the Movement: IHI Open School IHI Open School for Health Professions - http://www.IHI.org/OpenSchool Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement. health" [YouTube Link](https://youtube.com/watch?v=U2yddSj7bkU) 2013-01-07T17:53Z 12.2K followers, [----] engagements "The Patient and the Anesthesiologist Part 1: The Incident Linda Kenney went into the hospital for an ankle replacement. She came out with a host of complications resulting from a mistake that no one was willing to admit. Until Rick Van Pelt her anesthesiologist stepped forward. In Part One of this video case study youll find out what happened in the immediate aftermath of the surgery and learn about common barriers to the open disclosure of errors in health care. To view the rest of our content and find out how you can get involved visit our website at http://www.ihi.org/openschool Copyright" [YouTube Link](https://youtube.com/watch?v=fAt1Dt1BhRg) 2008-10-16T18:30Z 12.2K followers, 27K engagements "Whats the difference between research and QI Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=hyWJLhyKWjQ) 2015-05-08T16:39Z 12.2K followers, 51.5K engagements "IHI Open School Video Library Visit the IHI Open School's new video library: http://www.ihi.org/education/IHIOpenSchool/resources/Pages/AudioandVideo Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the" [YouTube Link](https://youtube.com/watch?v=iC58NpL2eG0) 2015-07-29T14:52Z 12.2K followers, [----] engagements "How Should Providers Deliver Bad News Delivering bad news is always hard but certain communication techniques can make the experience less difficult for the patient and family. Dr. Michael Haglund a Professor of Surgery at Duke University Medical Center demonstrates a bad example and a good example of how providers deliver bad news. The video is based on the work of Dr. Neil S. Prose and filmed with actors playing the role of the parents of a young child. This video was produced by Firestream Media with a grant from the Duke Graduate Medical Education Innovation Fund. For more on how the" [YouTube Link](https://youtube.com/watch?v=qHGvjv_7PLU) 2015-10-19T18:54Z 12.2K followers, 426K engagements "Have you heard of the IHI Open School The IHI Open School is an online learning community where you can earn a free certificate after completing a series of courses focused on patient safety and quality improvement. The program within the Institute for Healthcare Improvement also provides a network of peers and experts and a variety of educational resources to help change health care around the world. In this video we hear from Jennifer Stephens Medical Director at Lehigh Valley Physician Practice; Paul Batalden Professor at Dartmouth Medical School; and Andy Carson-Stevens a Clinical Fellow" [YouTube Link](https://youtube.com/watch?v=s_gOFVwZ_64) 2012-07-24T14:33Z 12.2K followers, [----] engagements "What are IHIs secrets to innovation Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=uP_B_Kxt-0Y) 2015-05-08T16:39Z 12.2K followers, [---] engagements "Whiteboard: Pareto Analysis Copyright [----] Institute for Healthcare Improvement. All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=zbDRH2ASyqQ) 2015-03-03T20:52Z 12.2K followers, 305K engagements "Digital Transformation Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=dULdbpyF-Y8) 2017-12-08T15:59Z 12.2K followers, 79.5K engagements "How Have Computers Changed Patient-Provider Relationships The ubiquitous computer has become an essential entity in almost every provider-patient visit. Computers patient safety expert Dr. Bob Wachter says are changing the doctor-patient relationship in all sorts of ways. Some of them are really healthy; some of them are quite scary. In this short video Dr. Wachter discusses the pros and cons that the digital age has brought into intimate patient-provider relationships. Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for" [YouTube Link](https://youtube.com/watch?v=-SVMQDxf1Oo) 2017-10-06T20:23Z 12.2K followers, [----] engagements "User-Centered Design Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=XiQ774DsoVw) 2017-10-06T20:23Z 12.2K followers, 16.4K engagements "What Are the Dangers of Alert Fatigue Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=juitFz2eJHc) 2017-10-06T20:22Z 12.2K followers, 32.9K engagements "Why Health Care Students Need Quality Improvement Skills Lakshman Swamy MD tells a story about how a patients death led him to become an advocate for quality improvement in health care through the IHI Open School. ihi institute for health care healthcare improvement open school lakshman swamy lakshmana MD boston medical center students QI quality patient safety dialysis chapters morphine advocate ihi institute for health care healthcare improvement open school lakshman swamy lakshmana MD boston medical center students QI quality patient safety dialysis chapters morphine advocate" [YouTube Link](https://youtube.com/watch?v=eigBK9lSYak) 2016-03-09T14:20Z 12.2K followers, 16.5K engagements "How Long Does Patient-Centered Communication Take These days health care experts are talking about patient engagement as a cure for many of health cares ills. But who has time to engage patients during a short primary care visit In this video Connie Davis RN MN ARNP; Co-Director of the Centre for Collaboration Motivation and Innovation explains how long it actually takes to use three evidence-based patient-centered communication techniques: teach-back Ask Tell Ask and brief action planning. Youll also learn why that time is a good investment over the long term. health care quality improvement" [YouTube Link](https://youtube.com/watch?v=xGQ0hCdNDjU) 2016-02-04T19:24Z 12.2K followers, 102.1K engagements "What Is Motivational Interviewing In emergency situations clinicians have to be directive making decisions quickly on behalf of their patients. But what role do clinicians play in situations where the patient must decide In this video Connie Davis RN MN ARNP; Co-Director at Centre for Collaboration Motivation and Innovation explains how motivational interviewing is a practice that can help clinicians guide their patients to make the best decisions for them. health care quality improvement patient communication communication health care quality improvement patient communication communication" [YouTube Link](https://youtube.com/watch?v=IIIWlhrjLpc) 2016-02-04T19:24Z 12.2K followers, 16.2K engagements "What Is Teach-Back The last time you ordered take-out did the restaurant staff read your order back to you to make sure it was right Read-back is a simple way to close the loop on a communication ensuring that both parties share the same information. Teach-back is a similar technique that providers can use with patients to ensure theyve effectively communicated their health advice or information. In this video Connie Davis RN MN ARNP; Co-Director at Centre for Collaboration Motivation and Innovation explains teach-back and the most important thing to keep in mind while using it with patients." [YouTube Link](https://youtube.com/watch?v=bzpJJYF_tKY) 2016-02-04T19:24Z 12.2K followers, 197.6K engagements "What Is Ask Tell Ask Health care providers give health information to patients all the time. But how often do they ask patients what information they want to hear In this video Connie Davis Co-Director at Centre for Collaboration Motivation and Innovation explains how a simple technique known as Ask Tell Ask can help providers tailor their information or advice to what patients want to hear. health care quality improvement patient communication communication health care quality improvement patient communication communication" [YouTube Link](https://youtube.com/watch?v=cTwektQpxUg) 2016-02-04T19:24Z 12.2K followers, 34K engagements "What Is an Upstreamist in Health Care There are three friends who come to a river So begins a parable from Rishi Manchanda MD MPH who has a different view of our health care system. Health care Manchanda says has rescuers and raft builders to save people from drowning but it doesnt have nearly enough people looking for the root causes to the problems that plague patients every day. In this IHI Open School short Manchanda creatively explains why hes an upstreamist and why the health care workforce is still swimming against the current. health care triple aim quality improvement health care" [YouTube Link](https://youtube.com/watch?v=yIuxjAaYln0) 2016-01-29T16:51Z 12.2K followers, 175.6K engagements "What Do We Mean By Measurement For Judgment Within improvement work our primary focus is on measuring whether a tested change is having a positive or negative influence on the system. Thats measurement for improvement. But what about measurement for judgment When is that valuable in health care In this IHI Open School short Don Goldmann MD Chief Medical and Scientific Officer at IHI lists five ways measurement for judgment is used within health care. And he explains why this type of measurement better be done well or policy makers providers and patients could be misled. Don Goldmann MD Chief" [YouTube Link](https://youtube.com/watch?v=O2dcydR97dg) 2016-01-11T18:44Z 12.2K followers, [----] engagements "Why Is Reducing Harm Not Just Error Important to Patient Safety Everyone makes mistakes. So how can health care prevent errors from harming patients In this video Dr. David W. Bates Chief Innovation Officer at Brigham and Womens Hospital explains why health care is now working to improve patient safety by reducing harm not just error. Dr. Bates also offers his thoughts on one definition of harm that was used in the Harvard Medical Practice Study one of the seminal research projects on the epidemiology of medication error. Copyright [----] Institute for Healthcare Improvement All rights" [YouTube Link](https://youtube.com/watch?v=7towBN4PLrI) 2015-12-21T21:43Z 12.2K followers, 21.5K engagements "What Is a Culture of Safety How do you know if youre working in a culture of safety In this video Dr. David W. Bates a world-renowned leader in patient safety defines a culture of safety and gives advice to organizations that are hoping to strengthen their safety culture. Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for" [YouTube Link](https://youtube.com/watch?v=hMk404LmKhY) 2015-12-21T21:43Z 12.2K followers, 54.1K engagements "Why Work with Underserved Populations Whats it like to do quality improvement work in a low-income country In this video short Dr. Sodzi Sodzi-Tettey uses his personal experiences to explain why quality improvement can make a huge difference in the quality of care in low-income countries. But he also explains why QI isnt always the right intervention in places where basic needs such as transportation go unmet" [YouTube Link](https://youtube.com/watch?v=d-nozpX4xX4) 2015-10-28T18:06Z 12.2K followers, [----] engagements "How Can Writing Make You a Better Leader Leaders are often busy mentoring managing guiding and operating. So why should they make the time to write Sodzi Sodzi-Tettey in addition to leading some of IHIs largest-scale improvement work is a prolific writer who has published in the Ghanaian media for more than a decade. In this video short Dr. Sodzi-Tettey describes three ways that writing can make you a better leader" [YouTube Link](https://youtube.com/watch?v=oDXqiOE4pmw) 2015-10-28T18:06Z 12.2K followers, [----] engagements "Why did you get into health care In this video Dr. Sodzi Sodzi-Tettey explains why he went into health care" [YouTube Link](https://youtube.com/watch?v=PwXEc28e7cA) 2015-10-28T18:06Z 12.2K followers, [----] engagements "How Do You Communicate a Disappointing Outcome Even though providers do their best to avoid negative outcomes sometimes things dont go as planned. How should providers communicate with patients and families when the outcome is not what they hoped for In this video Dr. Michael Haglund a Professor of Surgery at Duke University Medical Center demonstrates how providers should and shouldnt communicate a disappointing outcome based on the work of Dr. Neil Prose. Watch two versions of the same scene in which an actor playing the wife of a patient who had surgery to remove a brain tumor experiences" [YouTube Link](https://youtube.com/watch?v=IBDbFS6LUdY) 2015-10-19T18:54Z 12.2K followers, 42K engagements "How Should Providers Deliver Bad News Delivering bad news is always hard but certain communication techniques can make the experience less difficult for the patient and family. Dr. Michael Haglund a Professor of Surgery at Duke University Medical Center demonstrates a bad example and a good example of how providers deliver bad news. The video is based on the work of Dr. Neil S. Prose and filmed with actors playing the role of the parents of a young child. This video was produced by Firestream Media with a grant from the Duke Graduate Medical Education Innovation Fund. For more on how the" [YouTube Link](https://youtube.com/watch?v=qHGvjv_7PLU) 2015-10-19T18:54Z 12.2K followers, 426K engagements "What Would You Do to Improve Health Care Easier access to care Better integration of technology More compassionate providers Whats the one thing you would do to improve health care Were always curious about that question at IHI so we hit the streets of Cambridge MA USA on a recent afternoon and asked people to share their opinions. Check out what they said in our first installment of Blue Shirt on the Street. Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not" [YouTube Link](https://youtube.com/watch?v=0Iaid4qZ1Ow) 2015-09-23T16:05Z 12.2K followers, [----] engagements "UBC Pledge-a-thon Challenge The IHI Open School Chapter at University of British Columbia challenges another local Chapter Simon Fraser University to join the #ICANimprovehealth movement and pledge to improve population health in their community. Learn more at www.ihi.org/ICANpledge. ICANimprovehealth ICANimprovehealth" [YouTube Link](https://youtube.com/watch?v=sCl8i0FalHo) 2015-09-22T18:23Z 12.2K followers, [---] engagements "Why Should You Start Testing Changes ASAP You can never be too prepared or can you You dont necessarily need all the answers before you get started says Lloyd Provost co-author of the legendary Improvement Guide. In fact placing too much emphasis on studying processes and collecting baseline data at the outset of a project can stall your progress. Learn how to avoid this pitfall and save precious time in Provosts Open School video short. Lloyd Provost MS; Statistician Associates for Process Improvement Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may" [YouTube Link](https://youtube.com/watch?v=Q4d7T_aBUPo) 2015-09-17T13:48Z 12.2K followers, [----] engagements "Whats the Secret to Change Implementation According to Lloyd Provost co-author of the Improvement Guide implementing a change isnt just difficult its one of the hardest things in the world. Why is implementation so tricky How can you overcome the barriers to implementation when you have a change that you know is great Learn from one of the leading experts in improvement science in this Open School video short. Lloyd Provost MS; Statistician Associates for Process Improvement Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for" [YouTube Link](https://youtube.com/watch?v=sPvKg2d4iM4) 2015-09-17T13:48Z 12.2K followers, [----] engagements "How Do Visual Tools Help Improvement Appreciation of systems is fundamental to the science of improvement. But when youre a frontline worker with a close-up view of one part of the health system it can be hard to see the big picture. In this video short from Lloyd Provost co-author of the legendary Improvement Guide youll learn how visual tools can help reveal the larger systems in which we live and work. Lloyd Provost MS; Statistician Associates for Process Improvement Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for" [YouTube Link](https://youtube.com/watch?v=-NoE09oCdpw) 2015-09-17T13:48Z 12.2K followers, [----] engagements "How Long Should a PDSA Cycle Last Whats one of the biggest mistakes people make in their improvement work Lloyd Provost co-author of the legendary Improvement Guide says that in his experience coaching teams its that people dont put an end date for their PDSAs. PDSAs are rapid tests of change and timelines are important to keep things on pace. But how rapid are we talking What is a good timeline Provost shares his advice in this Open School video short. Lloyd Provost MS; Statistician Associates for Process Improvement Copyright [----] Institute for Healthcare ImprovementAll rights reserved." [YouTube Link](https://youtube.com/watch?v=cWGs1Q-K6CM) 2015-09-17T13:48Z 12.2K followers, [----] engagements "What Traits Do Health Care Leaders Need Today Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=ZfBBaUEnHqs) 2015-09-02T15:23Z 12.2K followers, 17.6K engagements "How Can Patients and Providers See Eye to Eye Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=G3u3o1oqL8o) 2015-08-17T17:39Z 12.2K followers, [----] engagements "What Are Two Ways Organizations Can Improve Patient Visits Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=tFXwrgbfMDQ) 2015-08-17T17:39Z 12.2K followers, [---] engagements "How Can a Comic Book Help Patients with Diabetes Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=P7m1-VXPbZk) 2015-08-17T17:39Z 12.2K followers, [----] engagements "IHI Open School Video Library Visit the IHI Open School's new video library: http://www.ihi.org/education/IHIOpenSchool/resources/Pages/AudioandVideo Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the" [YouTube Link](https://youtube.com/watch?v=iC58NpL2eG0) 2015-07-29T14:52Z 12.2K followers, [----] engagements "How can QI concepts help in your daily life Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=Y1289UMRzw0) 2015-05-08T16:39Z 12.2K followers, [----] engagements "Kedar Mate why did you get into health care Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=ynJoB61SiIU) 2015-05-08T16:39Z 12.2K followers, [----] engagements "Whats an example of using QI to change behavior Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=9PwGyOVC6Pg) 2015-05-08T16:39Z 12.2K followers, [----] engagements "What are IHIs secrets to innovation Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=uP_B_Kxt-0Y) 2015-05-08T16:39Z 12.2K followers, [---] engagements "How can QI bring clinical colleagues together Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=XJ_kxupyl68) 2015-05-08T16:39Z 12.2K followers, [----] engagements "Whats the difference between research and QI Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=hyWJLhyKWjQ) 2015-05-08T16:39Z 12.2K followers, 51.5K engagements "How can clinicians incorporate innovation in daily work Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=2mt2tb81keg) 2015-05-08T16:39Z 12.2K followers, [----] engagements "How do innovation and improvement differ Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=UytkXEdh9MQ) 2015-05-08T16:39Z 12.2K followers, [----] engagements "What are must-read health care improvement books Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=jlDdzuKnQVI) 2015-05-08T16:39Z 12.2K followers, [----] engagements "James Moses why did you get into health care Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=qRm5GNKZxFM) 2015-05-08T16:39Z 12.2K followers, [---] engagements "What are the phases of IHI innovation projects Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=uyq_9t_59ts) 2015-05-08T16:39Z 12.2K followers, [---] engagements "Is the buzz about innovation worth the hype Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=XIeKO2oYuNU) 2015-05-08T16:39Z 12.2K followers, [---] engagements "Getting Involved in QI Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=aa5CpJSYGdE) 2015-05-08T16:39Z 12.2K followers, 98.6K engagements "How can improving care for minorities improve health for all Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=Ln-XZQCKMag) 2015-05-06T18:07Z 12.2K followers, [---] engagements "Where should you start reducing disparities Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=TwHwpJTpHRo) 2015-05-06T18:07Z 12.2K followers, [---] engagements "Can Equitable Care Lower Costs Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=glov5F188ts) 2015-05-06T18:07Z 12.2K followers, 83K engagements "Why did you get into health care Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=hFiLCR0vsSM) 2015-05-06T18:07Z 12.2K followers, [----] engagements "Why did you get into health care Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=hoyWli_FwFs) 2015-05-06T18:07Z 12.2K followers, [---] engagements "Why should health systems address social needs Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=psI7giHItyo) 2015-05-06T18:07Z 12.2K followers, [----] engagements "How does HealthPartners reduce health disparities Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=A8S5ujM0jn8) 2015-05-06T18:07Z 12.2K followers, [---] engagements "Why is it important to reduce disparities Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement" [YouTube Link](https://youtube.com/watch?v=Z59InFZ8ZAQ) 2015-05-06T18:07Z 12.2K followers, 17.4K engagements Limited data mode. Full metrics available with subscription: lunarcrush.com/pricing
@ihiopenschool IHI Open SchoolIHI Open School posts on YouTube about $7013t, not for, materials, form the most. They currently have [------] followers and [--] posts still getting attention that total [---] engagements in the last [--] hours.
Social category influence finance countries
Social topic influence $7013t #17, not for #648, materials #430, form #874, health, how can, what is, what are, advice, in the
Top assets mentioned Frontline Ltd. (FRO)
Top posts by engagements in the last [--] hours
"Whiteboard: Cause and Effect Diagrams Copyright [----] Institute for Healthcare Improvement. All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-03-03T20:52Z 12.2K followers, 177.8K engagements
"Defining Quality: Aiming for a Better Health Care System So you want to improve the quality of health care. But what specifically should you aim to improve In this video IHIs Former CEO Don Berwick describes a [----] report by the Institute of Medicine Crossing the Quality Chasm that laid the foundation for health care reform all over the world. To view the rest of our content and find out how you can get involved visit our website at http://www.ihi.org/openschool Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational"
YouTube Link 2008-10-21T13:57Z 12K followers, 266.2K engagements
"Celebrating [------] Students & Residents in the IHI Open School We are thrilled to announce that [------] students and residents have officially joined the IHI Open School We've come a long way since September [----] when the IHI Open School was just a handful of students and only six online courses -- and we have YOU to thank We turned to our friends colleagues and community to say thank you for supporting and sharing our mission to change health care for the better. Without you we wouldn't have been able to educate so many future health care leaders about quality and safety. To celebrate the"
YouTube Link 2012-08-10T18:02Z 12.1K followers, [---] engagements
"Why Do Errors Happen How Can We Prevent Them Millions of people suffer every year from mistakes in health care. Lucian Leape explains why those mistakes happen and how to prevent them. To view the rest of our content and find out how you can get involved visit our website at http://www.ihi.org/openschool Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials"
YouTube Link 2008-11-13T17:13Z 12K followers, 79.4K engagements
"What Matters to Patients and Families Check out the IHI Open School blog for more http://www.IHI.org/Blogs Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2013-05-22T18:12Z 11.8K followers, 88.2K engagements
"What Is Teach-Back The last time you ordered take-out did the restaurant staff read your order back to you to make sure it was right Read-back is a simple way to close the loop on a communication ensuring that both parties share the same information. Teach-back is a similar technique that providers can use with patients to ensure theyve effectively communicated their health advice or information. In this video Connie Davis RN MN ARNP; Co-Director at Centre for Collaboration Motivation and Innovation explains teach-back and the most important thing to keep in mind while using it with patients."
YouTube Link 2016-02-04T19:24Z 12.2K followers, 197.6K engagements
"What should you do when a salary offer is lower than you expect Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-04-30T15:04Z 12K followers, 146.2K engagements
"Using Tools that Promote Shared Decision Making: An Interview with Victor Montori Victor Montori MD MSc a Professor of Medicine at the Mayo Clinic in Rochester Minnesota is pioneering the concept of shared decision making. What is shared decision making and how can it improve care for patients We recently sat down with Dr. Montori to learn more about shared decision making. In part two Montori walks us through how to use some innovative tools with chronic care patients and shares a touching -- and humorous -- story about an elderly man. Copyright [----] Institute for Healthcare Improvement All"
YouTube Link 2012-09-13T19:11Z 11.7K followers, 19.5K engagements
"Lauren's List: An Interview with Sally Sampson When Lauren Sampson was only seven years old she had already been hospitalized more than [--] times. With her mother Sally by her side she had spent a large part of her life with health care professionals. The two watched teams of physicians barge into Lauren's hospital room and pat her stomach because they were curious about her pancreatitis. They watched nurses deliver shots and say "This won't hurt" when in fact it did. They watched all kinds of caregivers explain what was going to happen but not explain who they were. Frustrated with her care"
YouTube Link 2011-09-02T13:53Z 12K followers, [----] engagements
"What are the phases of IHI innovation projects Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-08T16:39Z 12.2K followers, [---] engagements
"What Is an Upstreamist in Health Care There are three friends who come to a river So begins a parable from Rishi Manchanda MD MPH who has a different view of our health care system. Health care Manchanda says has rescuers and raft builders to save people from drowning but it doesnt have nearly enough people looking for the root causes to the problems that plague patients every day. In this IHI Open School short Manchanda creatively explains why hes an upstreamist and why the health care workforce is still swimming against the current. health care triple aim quality improvement health care"
YouTube Link 2016-01-29T16:51Z 12.2K followers, 175.6K engagements
"IHI Open School: La calidad en Salud un tema global de naturaleza local Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2012-02-16T19:34Z 12K followers, [---] engagements
"How Have Computers Changed Patient-Provider Relationships The ubiquitous computer has become an essential entity in almost every provider-patient visit. Computers patient safety expert Dr. Bob Wachter says are changing the doctor-patient relationship in all sorts of ways. Some of them are really healthy; some of them are quite scary. In this short video Dr. Wachter discusses the pros and cons that the digital age has brought into intimate patient-provider relationships. Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for"
YouTube Link 2017-10-06T20:23Z 12.2K followers, [----] engagements
"The Music of Coordinated Care Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2014-09-11T16:27Z 12.1K followers, 22.7K engagements
"Patient Story: An Interview with IHI's Hannah Humpal IHI staff member Hannah Humpal had knee surgery a few years ago. Her surgeon told her she had a [--] in [-------] chance of rejecting the tissue during the procedure. As fate would have it she was the [--]. Hannah shares her story of a rocky journey through the health care system -- and how she would have done things differently today. Learn more about the IHI Open School: http://www.ihi.org/offerings/ihiopenschool/Pages/default.aspx Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for"
YouTube Link 2011-09-19T21:21Z 12.1K followers, [----] engagements
"Improving Health Equity IHI Open School course TA 102"
YouTube Link 2015-03-03T20:50Z 12.1K followers, 30.5K engagements
"Running Effective Meetings When was your last bad meeting Last week Yesterday An hour ago Weve all been in bad meetings meetings that drag on meetings that dont seem to have a purpose and meetings that dont end with concrete next steps. Whats the solution In a new IHI Open School Short Bob Pozen a senior lecturer at Harvard Business School and a senior research fellow at the Brookings Institution provides clear simple advice on how to run a good meeting. Pozen the author of Extreme Productivity: Boost Your Results Reduce Your Hours shares practical tips on when to call a meeting how to"
YouTube Link 2015-02-27T20:42Z 12.1K followers, 280.4K engagements
"Why Is Reducing Harm Not Just Error Important to Patient Safety Everyone makes mistakes. So how can health care prevent errors from harming patients In this video Dr. David W. Bates Chief Innovation Officer at Brigham and Womens Hospital explains why health care is now working to improve patient safety by reducing harm not just error. Dr. Bates also offers his thoughts on one definition of harm that was used in the Harvard Medical Practice Study one of the seminal research projects on the epidemiology of medication error. Copyright [----] Institute for Healthcare Improvement All rights"
YouTube Link 2015-12-21T21:43Z 12.2K followers, 21.5K engagements
"Whiteboard: Control Charts [--] Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2014-05-05T16:17Z 12.1K followers, 51.5K engagements
"Introducing Kari Dudley: IHI Open School Patient Advisor Kari Dudley's unexpected journey as a cancer patient started [--] years ago. She turned that journey into an opportunity to become a powerful voice for patient advocacy -- and now for the IHI Open School. Dudley Founder of Women's Health Exchange talks about a difficult patient experience explains how she'll interact with IHI Open School students and shares a piece of valuable advice for anyone involved in patient care. Learn more about the IHI Open School at www.IHI.org/OpenSchool Copyright [----] Institute for Healthcare Improvement All"
YouTube Link 2012-06-20T14:15Z 12.1K followers, [----] engagements
"Learning from Medical Errors (Part 1) Prominent clinicians describe the errors that still haunt them today and point out ways those errors could have been prevented. To view the rest of our content and find out how you can get involved visit our website at http://www.ihi.org/openschool. Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be"
YouTube Link 2008-10-16T18:23Z 12.1K followers, 74.5K engagements
"Lean vs. QI Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-04-30T15:03Z 12.2K followers, 148.6K engagements
"Pursuing Perfection in Health Care: Involving Patients in Redesigning Care (Healthcare workforce) Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2009-03-13T15:27Z 12.2K followers, [----] engagements
"What Traits Do Health Care Leaders Need Today Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-09-02T15:23Z 12.2K followers, 17.6K engagements
"Getting Involved in QI Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-08T16:39Z 12.2K followers, 98.6K engagements
"Can Equitable Care Lower Costs Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-06T18:07Z 12.2K followers, 83K engagements
"What Is a Culture of Safety How do you know if youre working in a culture of safety In this video Dr. David W. Bates a world-renowned leader in patient safety defines a culture of safety and gives advice to organizations that are hoping to strengthen their safety culture. Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for"
YouTube Link 2015-12-21T21:43Z 12.2K followers, 54.1K engagements
"Whiteboard: Control Charts [--] Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2014-05-05T16:17Z 12.1K followers, 32.5K engagements
"Whiteboard: Family of Measures Copyright [----] Institute for Healthcare Improvement. All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-03-03T20:52Z 12.1K followers, 49.2K engagements
"Don Goldmann: How do you use a driver diagram If youre embarking on an improvement project its common to want to start testing changes right away. You have an aim and you want to achieve it But how do you know the change you are making will help you achieve your aim Enter the driver diagram. A driver diagram explains Don Goldmann MD IHIs Chief Medical and Scientific officer is a simple visual somewhat intuitive display to help you understand where youre going with your work. Goldmanns latest Open School Short explains the purpose and value of a driver diagram a tool that can help you with"
YouTube Link 2015-03-03T20:47Z 12.1K followers, 56.4K engagements
"Escape Fire: [----] IHI National Forum address by Former IHI National Forum IHI President and CEO Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement. IHI National"
YouTube Link 2009-03-13T15:38Z 12.2K followers, 30.9K engagements
"What Is the IHI Open School Donald Berwick Pediatrician Former President and CEO Institute for Healthcare Improvement explains what the IHI Open School can do for you. Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written"
YouTube Link 2009-01-12T23:22Z 12.2K followers, 15.7K engagements
"Bottom-Up Versus Top-Down Change Download the slides for this presentation here: http://ihi.org/IHI/Programs/IHIOpenSchool/Bottom-UpVersusTop-DownChange.htmtabId=3 Think you're powerless because youre a student Think again. In this video four students explain how they helped out with real-life improvement projects and turned their experience into presentations and publications. Presented at the 20th Annual IHI National Forum on Quality Improvement in Health Care December [--] [----]. Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for"
YouTube Link 2009-02-27T22:57Z 12.2K followers, [----] engagements
"Don Goldmann - [--] Rules for Engaging Clinicians in Quality Improvement Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2014-05-02T18:59Z 12.2K followers, 25.5K engagements
"Support the IHI Open School Imagine a future where a new generation of health professions students propel health care improvement at a pace never before seen. Please help us shape this future. Donate Now http://www.ihi.org/events/SourceTracking.aspxreturnUrl=http%3a%2f%2fwww.ihi.org%2fevents%2fSelectAttendee.aspx%3fNew%3d1%26EventId%3d1766&EventId=1766 Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI"
YouTube Link 2009-12-17T21:13Z 12.2K followers, [---] engagements
"Join the Movement: IHI Open School IHI Open School for Health Professions - http://www.IHI.org/OpenSchool Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement. health"
YouTube Link 2013-01-07T17:53Z 12.2K followers, [----] engagements
"The Patient and the Anesthesiologist Part 1: The Incident Linda Kenney went into the hospital for an ankle replacement. She came out with a host of complications resulting from a mistake that no one was willing to admit. Until Rick Van Pelt her anesthesiologist stepped forward. In Part One of this video case study youll find out what happened in the immediate aftermath of the surgery and learn about common barriers to the open disclosure of errors in health care. To view the rest of our content and find out how you can get involved visit our website at http://www.ihi.org/openschool Copyright"
YouTube Link 2008-10-16T18:30Z 12.2K followers, 27K engagements
"Whats the difference between research and QI Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-08T16:39Z 12.2K followers, 51.5K engagements
"IHI Open School Video Library Visit the IHI Open School's new video library: http://www.ihi.org/education/IHIOpenSchool/resources/Pages/AudioandVideo Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the"
YouTube Link 2015-07-29T14:52Z 12.2K followers, [----] engagements
"How Should Providers Deliver Bad News Delivering bad news is always hard but certain communication techniques can make the experience less difficult for the patient and family. Dr. Michael Haglund a Professor of Surgery at Duke University Medical Center demonstrates a bad example and a good example of how providers deliver bad news. The video is based on the work of Dr. Neil S. Prose and filmed with actors playing the role of the parents of a young child. This video was produced by Firestream Media with a grant from the Duke Graduate Medical Education Innovation Fund. For more on how the"
YouTube Link 2015-10-19T18:54Z 12.2K followers, 426K engagements
"Have you heard of the IHI Open School The IHI Open School is an online learning community where you can earn a free certificate after completing a series of courses focused on patient safety and quality improvement. The program within the Institute for Healthcare Improvement also provides a network of peers and experts and a variety of educational resources to help change health care around the world. In this video we hear from Jennifer Stephens Medical Director at Lehigh Valley Physician Practice; Paul Batalden Professor at Dartmouth Medical School; and Andy Carson-Stevens a Clinical Fellow"
YouTube Link 2012-07-24T14:33Z 12.2K followers, [----] engagements
"What are IHIs secrets to innovation Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-08T16:39Z 12.2K followers, [---] engagements
"Whiteboard: Pareto Analysis Copyright [----] Institute for Healthcare Improvement. All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-03-03T20:52Z 12.2K followers, 305K engagements
"Digital Transformation Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2017-12-08T15:59Z 12.2K followers, 79.5K engagements
"How Have Computers Changed Patient-Provider Relationships The ubiquitous computer has become an essential entity in almost every provider-patient visit. Computers patient safety expert Dr. Bob Wachter says are changing the doctor-patient relationship in all sorts of ways. Some of them are really healthy; some of them are quite scary. In this short video Dr. Wachter discusses the pros and cons that the digital age has brought into intimate patient-provider relationships. Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for"
YouTube Link 2017-10-06T20:23Z 12.2K followers, [----] engagements
"User-Centered Design Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2017-10-06T20:23Z 12.2K followers, 16.4K engagements
"What Are the Dangers of Alert Fatigue Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2017-10-06T20:22Z 12.2K followers, 32.9K engagements
"Why Health Care Students Need Quality Improvement Skills Lakshman Swamy MD tells a story about how a patients death led him to become an advocate for quality improvement in health care through the IHI Open School. ihi institute for health care healthcare improvement open school lakshman swamy lakshmana MD boston medical center students QI quality patient safety dialysis chapters morphine advocate ihi institute for health care healthcare improvement open school lakshman swamy lakshmana MD boston medical center students QI quality patient safety dialysis chapters morphine advocate"
YouTube Link 2016-03-09T14:20Z 12.2K followers, 16.5K engagements
"How Long Does Patient-Centered Communication Take These days health care experts are talking about patient engagement as a cure for many of health cares ills. But who has time to engage patients during a short primary care visit In this video Connie Davis RN MN ARNP; Co-Director of the Centre for Collaboration Motivation and Innovation explains how long it actually takes to use three evidence-based patient-centered communication techniques: teach-back Ask Tell Ask and brief action planning. Youll also learn why that time is a good investment over the long term. health care quality improvement"
YouTube Link 2016-02-04T19:24Z 12.2K followers, 102.1K engagements
"What Is Motivational Interviewing In emergency situations clinicians have to be directive making decisions quickly on behalf of their patients. But what role do clinicians play in situations where the patient must decide In this video Connie Davis RN MN ARNP; Co-Director at Centre for Collaboration Motivation and Innovation explains how motivational interviewing is a practice that can help clinicians guide their patients to make the best decisions for them. health care quality improvement patient communication communication health care quality improvement patient communication communication"
YouTube Link 2016-02-04T19:24Z 12.2K followers, 16.2K engagements
"What Is Teach-Back The last time you ordered take-out did the restaurant staff read your order back to you to make sure it was right Read-back is a simple way to close the loop on a communication ensuring that both parties share the same information. Teach-back is a similar technique that providers can use with patients to ensure theyve effectively communicated their health advice or information. In this video Connie Davis RN MN ARNP; Co-Director at Centre for Collaboration Motivation and Innovation explains teach-back and the most important thing to keep in mind while using it with patients."
YouTube Link 2016-02-04T19:24Z 12.2K followers, 197.6K engagements
"What Is Ask Tell Ask Health care providers give health information to patients all the time. But how often do they ask patients what information they want to hear In this video Connie Davis Co-Director at Centre for Collaboration Motivation and Innovation explains how a simple technique known as Ask Tell Ask can help providers tailor their information or advice to what patients want to hear. health care quality improvement patient communication communication health care quality improvement patient communication communication"
YouTube Link 2016-02-04T19:24Z 12.2K followers, 34K engagements
"What Is an Upstreamist in Health Care There are three friends who come to a river So begins a parable from Rishi Manchanda MD MPH who has a different view of our health care system. Health care Manchanda says has rescuers and raft builders to save people from drowning but it doesnt have nearly enough people looking for the root causes to the problems that plague patients every day. In this IHI Open School short Manchanda creatively explains why hes an upstreamist and why the health care workforce is still swimming against the current. health care triple aim quality improvement health care"
YouTube Link 2016-01-29T16:51Z 12.2K followers, 175.6K engagements
"What Do We Mean By Measurement For Judgment Within improvement work our primary focus is on measuring whether a tested change is having a positive or negative influence on the system. Thats measurement for improvement. But what about measurement for judgment When is that valuable in health care In this IHI Open School short Don Goldmann MD Chief Medical and Scientific Officer at IHI lists five ways measurement for judgment is used within health care. And he explains why this type of measurement better be done well or policy makers providers and patients could be misled. Don Goldmann MD Chief"
YouTube Link 2016-01-11T18:44Z 12.2K followers, [----] engagements
"Why Is Reducing Harm Not Just Error Important to Patient Safety Everyone makes mistakes. So how can health care prevent errors from harming patients In this video Dr. David W. Bates Chief Innovation Officer at Brigham and Womens Hospital explains why health care is now working to improve patient safety by reducing harm not just error. Dr. Bates also offers his thoughts on one definition of harm that was used in the Harvard Medical Practice Study one of the seminal research projects on the epidemiology of medication error. Copyright [----] Institute for Healthcare Improvement All rights"
YouTube Link 2015-12-21T21:43Z 12.2K followers, 21.5K engagements
"What Is a Culture of Safety How do you know if youre working in a culture of safety In this video Dr. David W. Bates a world-renowned leader in patient safety defines a culture of safety and gives advice to organizations that are hoping to strengthen their safety culture. Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for"
YouTube Link 2015-12-21T21:43Z 12.2K followers, 54.1K engagements
"Why Work with Underserved Populations Whats it like to do quality improvement work in a low-income country In this video short Dr. Sodzi Sodzi-Tettey uses his personal experiences to explain why quality improvement can make a huge difference in the quality of care in low-income countries. But he also explains why QI isnt always the right intervention in places where basic needs such as transportation go unmet"
YouTube Link 2015-10-28T18:06Z 12.2K followers, [----] engagements
"How Can Writing Make You a Better Leader Leaders are often busy mentoring managing guiding and operating. So why should they make the time to write Sodzi Sodzi-Tettey in addition to leading some of IHIs largest-scale improvement work is a prolific writer who has published in the Ghanaian media for more than a decade. In this video short Dr. Sodzi-Tettey describes three ways that writing can make you a better leader"
YouTube Link 2015-10-28T18:06Z 12.2K followers, [----] engagements
"Why did you get into health care In this video Dr. Sodzi Sodzi-Tettey explains why he went into health care"
YouTube Link 2015-10-28T18:06Z 12.2K followers, [----] engagements
"How Do You Communicate a Disappointing Outcome Even though providers do their best to avoid negative outcomes sometimes things dont go as planned. How should providers communicate with patients and families when the outcome is not what they hoped for In this video Dr. Michael Haglund a Professor of Surgery at Duke University Medical Center demonstrates how providers should and shouldnt communicate a disappointing outcome based on the work of Dr. Neil Prose. Watch two versions of the same scene in which an actor playing the wife of a patient who had surgery to remove a brain tumor experiences"
YouTube Link 2015-10-19T18:54Z 12.2K followers, 42K engagements
"How Should Providers Deliver Bad News Delivering bad news is always hard but certain communication techniques can make the experience less difficult for the patient and family. Dr. Michael Haglund a Professor of Surgery at Duke University Medical Center demonstrates a bad example and a good example of how providers deliver bad news. The video is based on the work of Dr. Neil S. Prose and filmed with actors playing the role of the parents of a young child. This video was produced by Firestream Media with a grant from the Duke Graduate Medical Education Innovation Fund. For more on how the"
YouTube Link 2015-10-19T18:54Z 12.2K followers, 426K engagements
"What Would You Do to Improve Health Care Easier access to care Better integration of technology More compassionate providers Whats the one thing you would do to improve health care Were always curious about that question at IHI so we hit the streets of Cambridge MA USA on a recent afternoon and asked people to share their opinions. Check out what they said in our first installment of Blue Shirt on the Street. Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not"
YouTube Link 2015-09-23T16:05Z 12.2K followers, [----] engagements
"UBC Pledge-a-thon Challenge The IHI Open School Chapter at University of British Columbia challenges another local Chapter Simon Fraser University to join the #ICANimprovehealth movement and pledge to improve population health in their community. Learn more at www.ihi.org/ICANpledge. ICANimprovehealth ICANimprovehealth"
YouTube Link 2015-09-22T18:23Z 12.2K followers, [---] engagements
"Why Should You Start Testing Changes ASAP You can never be too prepared or can you You dont necessarily need all the answers before you get started says Lloyd Provost co-author of the legendary Improvement Guide. In fact placing too much emphasis on studying processes and collecting baseline data at the outset of a project can stall your progress. Learn how to avoid this pitfall and save precious time in Provosts Open School video short. Lloyd Provost MS; Statistician Associates for Process Improvement Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may"
YouTube Link 2015-09-17T13:48Z 12.2K followers, [----] engagements
"Whats the Secret to Change Implementation According to Lloyd Provost co-author of the Improvement Guide implementing a change isnt just difficult its one of the hardest things in the world. Why is implementation so tricky How can you overcome the barriers to implementation when you have a change that you know is great Learn from one of the leading experts in improvement science in this Open School video short. Lloyd Provost MS; Statistician Associates for Process Improvement Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for"
YouTube Link 2015-09-17T13:48Z 12.2K followers, [----] engagements
"How Do Visual Tools Help Improvement Appreciation of systems is fundamental to the science of improvement. But when youre a frontline worker with a close-up view of one part of the health system it can be hard to see the big picture. In this video short from Lloyd Provost co-author of the legendary Improvement Guide youll learn how visual tools can help reveal the larger systems in which we live and work. Lloyd Provost MS; Statistician Associates for Process Improvement Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for"
YouTube Link 2015-09-17T13:48Z 12.2K followers, [----] engagements
"How Long Should a PDSA Cycle Last Whats one of the biggest mistakes people make in their improvement work Lloyd Provost co-author of the legendary Improvement Guide says that in his experience coaching teams its that people dont put an end date for their PDSAs. PDSAs are rapid tests of change and timelines are important to keep things on pace. But how rapid are we talking What is a good timeline Provost shares his advice in this Open School video short. Lloyd Provost MS; Statistician Associates for Process Improvement Copyright [----] Institute for Healthcare ImprovementAll rights reserved."
YouTube Link 2015-09-17T13:48Z 12.2K followers, [----] engagements
"What Traits Do Health Care Leaders Need Today Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-09-02T15:23Z 12.2K followers, 17.6K engagements
"How Can Patients and Providers See Eye to Eye Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-08-17T17:39Z 12.2K followers, [----] engagements
"What Are Two Ways Organizations Can Improve Patient Visits Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-08-17T17:39Z 12.2K followers, [---] engagements
"How Can a Comic Book Help Patients with Diabetes Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-08-17T17:39Z 12.2K followers, [----] engagements
"IHI Open School Video Library Visit the IHI Open School's new video library: http://www.ihi.org/education/IHIOpenSchool/resources/Pages/AudioandVideo Copyright [----] Institute for Healthcare Improvement All rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the"
YouTube Link 2015-07-29T14:52Z 12.2K followers, [----] engagements
"How can QI concepts help in your daily life Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-08T16:39Z 12.2K followers, [----] engagements
"Kedar Mate why did you get into health care Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-08T16:39Z 12.2K followers, [----] engagements
"Whats an example of using QI to change behavior Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-08T16:39Z 12.2K followers, [----] engagements
"What are IHIs secrets to innovation Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-08T16:39Z 12.2K followers, [---] engagements
"How can QI bring clinical colleagues together Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-08T16:39Z 12.2K followers, [----] engagements
"Whats the difference between research and QI Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-08T16:39Z 12.2K followers, 51.5K engagements
"How can clinicians incorporate innovation in daily work Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-08T16:39Z 12.2K followers, [----] engagements
"How do innovation and improvement differ Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-08T16:39Z 12.2K followers, [----] engagements
"What are must-read health care improvement books Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-08T16:39Z 12.2K followers, [----] engagements
"James Moses why did you get into health care Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-08T16:39Z 12.2K followers, [---] engagements
"What are the phases of IHI innovation projects Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-08T16:39Z 12.2K followers, [---] engagements
"Is the buzz about innovation worth the hype Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-08T16:39Z 12.2K followers, [---] engagements
"Getting Involved in QI Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-08T16:39Z 12.2K followers, 98.6K engagements
"How can improving care for minorities improve health for all Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-06T18:07Z 12.2K followers, [---] engagements
"Where should you start reducing disparities Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-06T18:07Z 12.2K followers, [---] engagements
"Can Equitable Care Lower Costs Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-06T18:07Z 12.2K followers, 83K engagements
"Why did you get into health care Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-06T18:07Z 12.2K followers, [----] engagements
"Why did you get into health care Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-06T18:07Z 12.2K followers, [---] engagements
"Why should health systems address social needs Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-06T18:07Z 12.2K followers, [----] engagements
"How does HealthPartners reduce health disparities Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-06T18:07Z 12.2K followers, [---] engagements
"Why is it important to reduce disparities Copyright [----] Institute for Healthcare ImprovementAll rights reserved. Individuals may share these materials for educational not-for-profit uses provided that the contents are not altered in any way and that proper attribution is given to IHI as the source of the content. These materials may not be reproduced for commercial for-profit use in any form or by any means or republished under any circumstances without the written permission of the Institute for Healthcare Improvement"
YouTube Link 2015-05-06T18:07Z 12.2K followers, 17.4K engagements
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