# ![@ceokasper Avatar](https://lunarcrush.com/gi/w:26/cr:twitter::1890109578.png) @ceokasper Eric Kasper

Eric Kasper posts on X about $shop, slack, india, if you the most. They currently have [--] followers and [--] posts still getting attention that total [--] engagements in the last [--] hours.

### Engagements: [--] [#](/creator/twitter::1890109578/interactions)
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::1890109578/c:line/m:interactions.svg)

- [--] Week [-----] -15%
- [--] Year [-----] +1,654%

### Mentions: [--] [#](/creator/twitter::1890109578/posts_active)
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::1890109578/c:line/m:posts_active.svg)


### Followers: [--] [#](/creator/twitter::1890109578/followers)
![Followers Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::1890109578/c:line/m:followers.svg)

- [--] Week [--] +19%
- [--] Year [--] +103%

### CreatorRank: [---------] [#](/creator/twitter::1890109578/influencer_rank)
![CreatorRank Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::1890109578/c:line/m:influencer_rank.svg)

### Social Influence

**Social category influence**
[stocks](/list/stocks)  [finance](/list/finance)  [countries](/list/countries)  [social networks](/list/social-networks)  [technology brands](/list/technology-brands)  [celebrities](/list/celebrities)  [currencies](/list/currencies)  [products](/list/products)  [fashion brands](/list/fashion-brands) 

**Social topic influence**
[$shop](/topic/$shop), [slack](/topic/slack), [india](/topic/india), [if you](/topic/if-you), [flow](/topic/flow), [dock](/topic/dock), [open ai](/topic/open-ai), [ipo](/topic/ipo), [nfl](/topic/nfl), [acquisition](/topic/acquisition)

**Top assets mentioned**
[Shopify Inc (SHOP)](/topic/$shop) [Mastercard, Inc. (MA)](/topic/$ma) [Flex Ltd. Ordinary Shares (FLEX)](/topic/$flex)
### Top Social Posts
Top posts by engagements in the last [--] hours

"The global #ecommerce landscape is changing. US traffic share is down but Asia is on the rise. Opportunities in India and the Philippines are worth exploring. Time to diversify and explore new markets #GlobalEcommerce"  
[X Link](https://x.com/ceokasper/status/1674606201273823234)  2023-06-30T02:36Z [--] followers, [--] engagements


"Jeff Bezos shares who came up with Prime and his thoughts on team innovation #Amazon https://www.tiktok.com/t/ZT8exBEnc/ https://www.tiktok.com/t/ZT8exBEnc/"  
[X Link](https://x.com/ceokasper/status/1675460649449578498)  2023-07-02T11:05Z [--] followers, [--] engagements


""This is how civilizations decline. They quit taking risks. And when they quit taking risks their arteries harden. Every year there are more referees and fewer doers. When you've had success for too long you lose the desire to take risks." Elon Musk"  
[X Link](https://x.com/ceokasper/status/1711214552606450074)  2023-10-09T02:58Z [--] followers, [--] engagements


"Live footage of @sama's weekend #founders #OpenAI"  
[X Link](https://x.com/ceokasper/status/1726370818492342288)  2023-11-19T22:44Z [--] followers, [---] engagements


"@eshear @OpenAI I see you are taking chatgpt for a spin with the prompt "the company I just became CEO of is fucked write a tweet to make it look like there is a plan forward""  
[X Link](https://x.com/ceokasper/status/1726800943357042784)  2023-11-21T03:13Z [--] followers, [--] engagements


"Does Andy Jassy Have the Future of E-Commerce on His Mind Insights from Amazon's Latest Earnings Call. more"  
[X Link](https://x.com/ceokasper/status/1754863523128127843)  2024-02-06T13:44Z [--] followers, [--] engagements


"ShipBob Sets Sail for [----] IPO: Navigating New Horizons in E-commerce Logistics. more https://buff.ly/3JgzChn https://buff.ly/3JgzChn"  
[X Link](https://x.com/ceokasper/status/1778973901604761627)  2024-04-13T02:30Z [--] followers, [--] engagements


"@nflcommish Please have the NFL step in and buy the HOF Village to preserve the integrity of the HOF"  
[X Link](https://x.com/ceokasper/status/1871778059759837287)  2024-12-25T04:40Z [--] followers, [--] engagements


"@ProFootballHOF @nflcommish Please have the NFL step in and buy the HOF Village to preserve the integrity of the HOF @nflcommish Please have the NFL step in and buy the HOF Village to preserve the integrity of the HOF"  
[X Link](https://x.com/ceokasper/status/1871778768148390002)  2024-12-25T04:43Z [--] followers, [--] engagements


"Carbon6 sold for $210M despite Amazon's policy shift on FBA reimbursements. Was the price impacted This highlights the importance of a strong brand story and adaptability in the Amazon marketplace. #Amazon #ecommerce #acquisition #branding"  
[X Link](https://x.com/ceokasper/status/1876609033932505365)  2025-01-07T12:37Z [--] followers, [--] engagements


"In-store shopping saw surprising growth this holiday season Mastercard SpendingPulse shows a 2.9% incre ase outpacing online growth. Short holiday season + discounts = shoppers heading to brick & mortar. #ecommerce #retail #holidayshopping"  
[X Link](https://x.com/ceokasper/status/1876620506650358134)  2025-01-07T13:22Z [--] followers, [--] engagements


"FedEx plans to spin off its Freight division Analysts predict this could unlock $20B in value. What does this mean for the LTL market Increased M&A activity is likely with smaller carriers facing pressure. Could FedEx itself become a target #retail #Itl #transportation"  
[X Link](https://x.com/ceokasper/status/1876725198231134446)  2025-01-07T20:18Z [--] followers, [--] engagements


"Amazon's Conversion Path Report is now public 🤯 Say goodbye to the ad "black box" and hello to data-driven decisions. See exactly how customers interact with your Sponsored Products Display & DSP ads. Optimize your campaigns & boost ROAS #Amazon #PPC #advertising #ecommerce"  
[X Link](https://x.com/ceokasper/status/1877855975421407334)  2025-01-10T23:12Z [--] followers, [--] engagements


"It's tough to see a founder like @ScottRuffin having to close down Pandion. Building a startup is incredibly challenging and it takes immense courage and dedication. Kudos to Scott and the entire Pandion team for their hard work and the milestones they achieved"  
[X Link](https://x.com/ceokasper/status/1877890132650401860)  2025-01-11T01:27Z [--] followers, [---] engagements


"Bold prediction - @ShipBob will not IPO and may even face bankruptcy if the TikTok shutdown continues #tiktokban #logistics #ecommerce #tiktok"  
[X Link](https://x.com/ceokasper/status/1880844029350596892)  2025-01-19T05:05Z [--] followers, [--] engagements


"@rpiip @Molson_Hart Inbound placement is a routing problem now: consolidate once then controlled fan-out to the FC set Amazon wants. Hard part is label accuracy + appointment compliance so you dont swap fees for chargebacks. Operator Q: do you QC cartons pre-outbound or reconcile post-receipt"  
[X Link](https://x.com/ceokasper/status/2017419728180895796)  2026-01-31T02:08Z [--] followers, [--] engagements


"@Jack_AMZFBA @PJeffcock @AmazonASGTG @amznsellerhelp Yepmore splits + cross-dock legs means more scan points and a longer tail on check-in. We started treating inbound ETA as a distribution (not a date) and padding reorder points. Operator Q: are your delays carrier transit or delivered but not received at FC"  
[X Link](https://x.com/ceokasper/status/2017420321872068998)  2026-01-31T02:11Z [--] followers, [--] engagements


"@JPHampstead Yep. When inventory is lean variability gets priced in as expedite: shorter lead times more TL/spot and less ability to smooth demand with intermodal/contract capacity. Ops teams should expect higher transportation volatility even if overall volumes are flat"  
[X Link](https://x.com/ceokasper/status/2017790199548231989)  2026-02-01T02:40Z [--] followers, [--] engagements


"@ordoro 100%. And per-order cost needs to be *fully loaded*: receiving/inbound touches + storage (avg days on hand) + pick/pack mins + dunnage + labels + peak surcharges + exception handling + returns processing. Otherwise the quote looks cheap but total landed cost isnt"  
[X Link](https://x.com/ceokasper/status/2017790496563773501)  2026-02-01T02:41Z [--] followers, [--] engagements


"Returns arent a cost centertheyre negative demand. If you dont capacity-plan reverse logistics (receiveQCrestock/refurb/dispose) youll miss outbound SLAs in peak. Track return rate by SKU touches/unit time-to-resell and % net recoverable"  
[X Link](https://x.com/ceokasper/status/2017980669960290621)  2026-02-01T15:17Z [--] followers, [--] engagements


"Oof Canada + UPS broker fees will do that. Two mitigations Ive seen work: 1) ship DDP (duties/taxes prepaid) so the receiver isnt hit with surprise COD 2) avoid UPS Standard for crossborder; USPSCanada Post (or UPS Expedited) usually has way fewer gotcha fees. Also worth putting an est. duties/taxes line in checkout so the margin math isnt a surprise. https://twitter.com/i/web/status/2017985854837285251 https://twitter.com/i/web/status/2017985854837285251"  
[X Link](https://x.com/ceokasper/status/2017985854837285251)  2026-02-01T15:38Z [--] followers, [--] engagements


"@abhitwt A few boring (but real) reasons: solid Unix dev environment out of the box great battery + thermals reliable sleep/wake strong trackpad/keyboard and good resale value. Also a lot of tooling/teams standardized on macOS years ago so it became the default for onboarding"  
[X Link](https://x.com/ceokasper/status/2017994981496009205)  2026-02-01T16:14Z [--] followers, [--] engagements


"Fastest path is boring service work. Day 12: pick [--] niche (local businesses / Shopify stores) write a 1page offer (Ill set up X and get you Y in [--] days). Day 37: [----] DMs/emails/day with a personalized Loom audit. Close [--] clients at $500 (or [--] at $250) + simple weekly retainer upsell. Deliver with templates testimonials repeat. https://twitter.com/i/web/status/2017995098961641934 https://twitter.com/i/web/status/2017995098961641934"  
[X Link](https://x.com/ceokasper/status/2017995098961641934)  2026-02-01T16:14Z [--] followers, [----] engagements


"@pranavcodes_ Hard to beat: great keyboard durable easy to service and Linux just *behaves* on it. ThinkPad + Fedora (or Ubuntu) is my ship work setup predictable drivers solid battery and zero drama once its tuned"  
[X Link](https://x.com/ceokasper/status/2018075215796830268)  2026-02-01T21:33Z [--] followers, [---] engagements


"@VadimStrizheus Depends on what you optimize for: MacBook: battery + it just works on the road (easy to stay in flow) ThinkPad: keyboard durability easy to service and Linux friendliness If Im traveling a lot MacBook. If Im docking at a desk / running Linux daily ThinkPad"  
[X Link](https://x.com/ceokasper/status/2018099269605994719)  2026-02-01T23:08Z [--] followers, [---] engagements


"100%. This is the classic keep brand + product strategy in-house outsource the messy execution layer. In India D2C the hard parts are lastmile + COD high return rates regional CX/support reverse logistics and local payments/compliance. A partner like Nykaa already has the ops muscle + demand loops so Nike gets scale without owning the daytoday headaches. https://twitter.com/i/web/status/2018167705367466323 https://twitter.com/i/web/status/2018167705367466323"  
[X Link](https://x.com/ceokasper/status/2018167705367466323)  2026-02-02T03:40Z [--] followers, [--] engagements


"Yupthis is the marketplace + partner ops playbook. When you route demand through Zalando/JD/Lazada/Tmall youre effectively trading margin + data access for predictable fulfillment local payments/returns handling and fewer operational fires. Key nuance: it only works if the partner can hit brand-level CX/SLA + you still control merchandising pricing guardrails and inventory allocation. https://twitter.com/i/web/status/2018168496899719365 https://twitter.com/i/web/status/2018168496899719365"  
[X Link](https://x.com/ceokasper/status/2018168496899719365)  2026-02-02T03:44Z [--] followers, [--] engagements


"The Shopify stack is clean when its working. The ops reason people still consider alternatives is usually: - cost-to-serve (pick/pack + carrier contracts + returns) - SLAs + exception handling (lost/damaged/backorders) - channel strategy (Amazon/retail/wholesale needs) - risk/lock-in (policy changes rate hikes) If the unit economics + service level are green staying simple is a feature. https://twitter.com/i/web/status/2018348286013300796 https://twitter.com/i/web/status/2018348286013300796"  
[X Link](https://x.com/ceokasper/status/2018348286013300796)  2026-02-02T15:38Z [--] followers, [--] engagements


"Yep BNPL/accelerated checkout is basically a financing + fraud + fee bundle. If you offer it youve gotta measure it like a paid channel: - incremental conversion lift vs baseline - AOV change - refund/chargeback delta - net margin after fees If lift is real its worth it. If its just shifting existing buyers to a higher-fee tender youre donating 37%. https://twitter.com/i/web/status/2018437346023092455 https://twitter.com/i/web/status/2018437346023092455"  
[X Link](https://x.com/ceokasper/status/2018437346023092455)  2026-02-02T21:32Z [--] followers, [--] engagements


"Yep treat FAP like an exception queue not a portal task. Quick win Ive seen: 3way match invoice tender POD + accessorials autoapprove the clean lane/carrier combos and push the rest into reason codes. Then track % touchless + avg dispute cycle time (its basically cash conversion in disguise). https://twitter.com/i/web/status/2018462178915795065 https://twitter.com/i/web/status/2018462178915795065"  
[X Link](https://x.com/ceokasper/status/2018462178915795065)  2026-02-02T23:10Z [--] followers, [--] engagements


"Congrats thats a real ramp. If youre pushing $1M next the ops taxes show up fast: inventory planning + carrier SLAs + chargebacks/refunds. Do you have a simple daily dashboard yet (orders shipped same-day % CS backlog refund %) Thats usually the difference between a clean scale vs chaos. https://twitter.com/i/web/status/2018799465751351638 https://twitter.com/i/web/status/2018799465751351638"  
[X Link](https://x.com/ceokasper/status/2018799465751351638)  2026-02-03T21:31Z [--] followers, [---] engagements


"100%. If the 3PL shares labor dock doors inventory policy or prioritization with the retail business the SLA will lose the minute peak hits. The only setups Ive seen work: separate P&L + capacity planning hard allocation rules and WMS/scan discipline thats built for external clientsnot extra space. https://twitter.com/i/web/status/2019161791951941881 https://twitter.com/i/web/status/2019161791951941881"  
[X Link](https://x.com/ceokasper/status/2019161791951941881)  2026-02-04T21:31Z [--] followers, [--] engagements


"PayPals still weirdly sticky in ecommerce ops because its not just a payment method its a trust layer + dispute workflow + international fallback. But the missed opportunity is obvious: they shouldve owned the full postpurchase stack (chargebacks returns subscription retries) + made merchant tooling dead simple. https://twitter.com/i/web/status/2019186848380211269 https://twitter.com/i/web/status/2019186848380211269"  
[X Link](https://x.com/ceokasper/status/2019186848380211269)  2026-02-04T23:10Z [--] followers, [--] engagements


"Subscription ops teams should treat CA ARL like a product requirement not a legal footnote. Practical fixes I see work: - clear auto-renews at $X every Y above the button - pre-checkout disclosure + post-checkout email receipt repeating terms - 1-click cancel path (no login hurdles) - save screenshots of checkout flow for each release (audit trail) The lawsuit risk is basically a UX tax. https://twitter.com/i/web/status/2019187137929679357 https://twitter.com/i/web/status/2019187137929679357"  
[X Link](https://x.com/ceokasper/status/2019187137929679357)  2026-02-04T23:11Z [--] followers, [---] engagements


"The $47 acquisition generic tracking email [--] hour support response pipeline is painfully accurate. We went through exactly this. Biggest ROI for us was fixing WISMO before anything else. Branded tracking pages cut our support tickets by almost half overnight. Everything else compounds from there but if customers can't even find their order status you've already lost them. https://twitter.com/i/web/status/2019553410756784130 https://twitter.com/i/web/status/2019553410756784130"  
[X Link](https://x.com/ceokasper/status/2019553410756784130)  2026-02-05T23:27Z [--] followers, [--] engagements


"@Asoft001 Cool build. The fulfillment piece is where it gets interesting though automating order creation is easy but handling exceptions (partial ships backorders address corrections) is where most automation breaks down. That's the real test for ecom AI agents"  
[X Link](https://x.com/ceokasper/status/2020159043545845859)  2026-02-07T15:33Z [--] followers, [--] engagements


"The Omnisend era was a weird chapter. People picked their ESP based on who had the best affiliate deal not who actually moved the needle on retention. Klaviyo's not perfect but at least the data layer and Shopify integration are built for operators who care about LTV not just open rates. https://twitter.com/i/web/status/2020274531319873960 https://twitter.com/i/web/status/2020274531319873960"  
[X Link](https://x.com/ceokasper/status/2020274531319873960)  2026-02-07T23:12Z [--] followers, [---] engagements


"Smart approach. The MCF-to-WFS bridge is underrated for testing demand without committing to a whole new fulfillment pipeline. One thing I'd add: track your Walmart return rate separately from day one. The return profile on Walmart skews different from Amazon for most categories and it'll affect whether WFS unit economics actually work for you. https://twitter.com/i/web/status/2020523032628879368 https://twitter.com/i/web/status/2020523032628879368"  
[X Link](https://x.com/ceokasper/status/2020523032628879368)  2026-02-08T15:40Z [--] followers, [--] engagements


"@agazdecki @acquiredotcom 70% profit margin on a 12-year-old Shopify store tells you everything. No bloated tech stack no over-engineered fulfillment. Just a niche product with repeat buyers and lean ops. Most founders chase scale when the real flex is profitability at modest revenue"  
[X Link](https://x.com/ceokasper/status/2020611927207289237)  2026-02-08T21:33Z [--] followers, [--] engagements


"This is the de minimis effect playing out in real time. Cross-border ecommerce from China built an entire business model on duty-free sub-$800 shipments. Now that loophole is closing the brands that pre-positioned with bonded warehouses or shifted to domestic inventory are pulling ahead. Everyone else is recalculating landed costs they should've modeled months ago. https://twitter.com/i/web/status/2020612196276002956 https://twitter.com/i/web/status/2020612196276002956"  
[X Link](https://x.com/ceokasper/status/2020612196276002956)  2026-02-08T21:34Z [--] followers, [--] engagements


"From an ops perspective Shopify is still the best platform for brands doing $1M-$50M. The app ecosystem handles 80% of what you need out of the box. Where it gets tricky is when you outgrow their native checkout or need complex inventory logic across multiple warehouses. That's when the real ops decisions start. https://twitter.com/i/web/status/2020974257174610024 https://twitter.com/i/web/status/2020974257174610024"  
[X Link](https://x.com/ceokasper/status/2020974257174610024)  2026-02-09T21:33Z [--] followers, [---] engagements


"The analysis speed is impressive but the real question is whether it can handle messy real-world data inconsistent SKU naming mixed currency orders partial refunds buried in Shopify exports. That's where most ecom analytics tools fall apart. Clean demo data looks great. Operator data is chaos. https://twitter.com/i/web/status/2020974370844205116 https://twitter.com/i/web/status/2020974370844205116"  
[X Link](https://x.com/ceokasper/status/2020974370844205116)  2026-02-09T21:33Z [--] followers, [--] engagements


"Unit economics from day one is where most people trip. They'll obsess over ROAS and ignore that their landed cost assumptions are wrong their return rate is eating margin or their 3PL is charging for oversized cartons on every shipment. You can't scale what you haven't measured correctly at the unit level. https://twitter.com/i/web/status/2020999730172395700 https://twitter.com/i/web/status/2020999730172395700"  
[X Link](https://x.com/ceokasper/status/2020999730172395700)  2026-02-09T23:14Z [--] followers, [--] engagements


"@ecomalbania Not cooked if you have stateside inventory to bridge the gap. CNY is a 3-4 week production freeze for most factories. The real question is whether you've already placed your reorder or if you're riding the current batch to zero. At 300k in [--] days you'll burn through stock fast"  
[X Link](https://x.com/ceokasper/status/2021197355614339162)  2026-02-10T12:19Z [--] followers, [--] engagements


"@tayloroliva808 De minimis changes are making this even worse in [----]. Brands that built their margin models on $800 duty-free thresholds are now recalculating everything. The ones who win will be the ones who pre-position inventory domestically instead of shipping cross-border per order"  
[X Link](https://x.com/ceokasper/status/2021197847966908863)  2026-02-10T12:21Z [--] followers, [--] engagements


"@VESYLapp The U.S.-India tariff shifts are the ones flying under the radar for most ecom brands. A lot of sellers still source packaging or components from India without realizing their landed costs just moved. Red Sea reroutes adding 10-14 days on top of that"  
[X Link](https://x.com/ceokasper/status/2021337777640812553)  2026-02-10T21:37Z [--] followers, [--] engagements


"The single-dashboard approach works until you hit the point where inventory data from Shopify lags behind your actual warehouse state. Biggest gap I see is real-time inventory sync across channels. If the dashboard is pulling from Shopify admin vs. WMS directly you get ghost stock fast. https://twitter.com/i/web/status/2021338211889336674 https://twitter.com/i/web/status/2021338211889336674"  
[X Link](https://x.com/ceokasper/status/2021338211889336674)  2026-02-10T21:39Z [--] followers, [--] engagements


"Depends what's frustrating you. If it's the theme/customization layer Webflow + Snipcart or even BigCommerce might feel better. If it's the fees/app stack bloat WooCommerce gives you full control but you're owning the infra. Honestly for most DTC brands under $5M Shopify is still the least painful option once you stop fighting it and build around its constraints instead. https://twitter.com/i/web/status/2021361637224218706 https://twitter.com/i/web/status/2021361637224218706"  
[X Link](https://x.com/ceokasper/status/2021361637224218706)  2026-02-10T23:12Z [--] followers, [--] engagements


"$378B in GMV with 30% revenue growth while maintaining $2B+ free cash flow. That's not just "going ok" that's what happens when you build the infrastructure layer first and let merchants plug in. Most platforms chase GMV. Shopify built the rails and the GMV followed. The 14% US ecommerce share is the number that should keep other platforms up at night. At that scale Shopify's fulfillment and checkout routing decisions don't just affect merchants they shape how a meaningful chunk of US orders actually move. https://twitter.com/i/web/status/2021723854326956243"  
[X Link](https://x.com/ceokasper/status/2021723854326956243)  2026-02-11T23:11Z [--] followers, [---] engagements


"This is the exact problem in ecommerce ops hiring too. Someone says "I scaled Brand X to $50M" okay but did you build the systems or were you just there when the paid ads hit Best signal: ask them to walk you through a decision they made that had a measurable ops outcome. The ones who shipped know the details cold. https://twitter.com/i/web/status/2022285014184923352 https://twitter.com/i/web/status/2022285014184923352"  
[X Link](https://x.com/ceokasper/status/2022285014184923352)  2026-02-13T12:21Z [--] followers, [---] engagements


"Love when 3PLs open the doors. My visit checklist: ask for the last [--] days of pick accuracy + dock-to-scan minutes not just the SLA slide watch them flip a live wave so you can see how promos/late orders get absorbed bring last weeks order mix and have them run it in real time If theyll do all three they usually own their SOPs enough to handle 5k+ orders/mo. https://twitter.com/i/web/status/2022448975530381685 https://twitter.com/i/web/status/2022448975530381685"  
[X Link](https://x.com/ceokasper/status/2022448975530381685)  2026-02-13T23:13Z [--] followers, [--] engagements


"Quince's entire model is fascinating from an ops perspective. They cut the middleman on luxury goods by going factory-direct and eating the complexity of cold chain perishable logistics and high-SKU catalog management. Most DTC brands won't touch perishables because the fulfillment math is brutal. Quince just leaned into it. https://twitter.com/i/web/status/2022285366057656481 https://twitter.com/i/web/status/2022285366057656481"  
[X Link](https://x.com/ceokasper/status/2022285366057656481)  2026-02-13T12:22Z [--] followers, [--] engagements


"That price gap is what happens when you open demand without a distribution plan. If Trader Joes wanted to kill the gray market theyd treat totes like any other SKU: pick intl partners sync inventory + pricing and ship with customs-ready docs. Scarcity without governance just makes resellers your global ops team. https://twitter.com/i/web/status/2022647103936204820 https://twitter.com/i/web/status/2022647103936204820"  
[X Link](https://x.com/ceokasper/status/2022647103936204820)  2026-02-14T12:20Z [--] followers, [---] engagements


"@SanjayAtPlay The best 3PLs treat line supervisors like owners not task rabbits. I always ask to see the shift handoff board and temp-to-perm ratioif the crew can explain todays constraints without checking Slack I know our SLAs will hold when we dump promo volume on them"  
[X Link](https://x.com/ceokasper/status/2022647314914099661)  2026-02-14T12:21Z [--] followers, [--] engagements


"@DrustanC Love this. The only way value-add stays profitable is when it rides the same pick ticket. We force every request to carry a labor standard (minutes + material) and route approvals through the OMS so CX can sell custom notes without a Slack ping. Data heroics"  
[X Link](https://x.com/ceokasper/status/2022647707706253650)  2026-02-14T12:22Z [--] followers, [--] engagements


"The most boring part of ecommerce ops is what saves you on shock days. We start every morning by walking the exception board before opening Slack. Orders stuck in 3PL status for [--] hrs get escalated to the shift lead. Inbound ASN past due Call the supplier before they wake their warehouse. Carrier lanes with on-time 94% get rerouted to regional parcel until they prove otherwise. Refund queue [--] mins becomes the only meeting anyone can call. Finance sees the same board so margin hits arent a surprise. Its not heroics. Its obsessing over the plumbing that keeps promises from leaking."  
[X Link](https://x.com/ceokasper/status/2023008462540587381)  2026-02-15T12:16Z [--] followers, [--] engagements


"@typesfast Every time we chased the pure SaaS margin ops debt ballooned. Owning the WMS configs carrier mix and promise dates means we can renegotiate lanes by Thursday instead of filing a vendor ticket. Less storytelling more routing tables"  
[X Link](https://x.com/ceokasper/status/2023008561992003728)  2026-02-15T12:16Z [--] followers, [---] engagements


"Pipe us the raw MCP events so we can actually run the operation. I want to auto-tag risky orders (DIM busts split shipments aging inventory) before they hit CX and fire a webhook that lets us override carrier + dock assignments mid-stream. Dashboards are nice; routing control is better. https://twitter.com/i/web/status/2023009140382011870 https://twitter.com/i/web/status/2023009140382011870"  
[X Link](https://x.com/ceokasper/status/2023009140382011870)  2026-02-15T12:18Z [--] followers, [--] engagements


"3PL fire drills aren't solved in the fire. My shock-day checklist: 1) Refresh the exception board before opening Slack. 2) Escalate any order stuck [---] min in pick/pack to the shift lead. 3) Confirm every inbound ASN due 24h has a dock slot + labor assigned. 4) Rebalance the carrier mix if DIM fees or surcharges moved overnight. 5) Send the aging inventory snapshot to finance for cash planning. 6) Re-run fill rate on the top [--] SKUs per channel promise. Do these before 10am and your afternoons stay boring. https://twitter.com/i/web/status/2023058798609400170"  
[X Link](https://x.com/ceokasper/status/2023058798609400170)  2026-02-15T15:36Z [--] followers, [--] engagements


"Tighten it by making the PO the single source of truth. Attach carton counts HTS codes and routing notes in Prediko before it leaves your desk. Have suppliers push an ASN (EDI [---] flat file or shared sheet) that maps to those PO lines so the 3PL receives against a checklist instead of free text emails. Let Shopify sync only from the 3PL WMS and have Prediko poll the same feed so you never run two competing inventory updates. https://twitter.com/i/web/status/2023059746354303329 https://twitter.com/i/web/status/2023059746354303329"  
[X Link](https://x.com/ceokasper/status/2023059746354303329)  2026-02-15T15:40Z [--] followers, [--] engagements


"Every 3PL obit is a reminder to treat them like any other critical vendor. Map the margin stack keep a live playbook of backup nodes and audit their cash to capex ratio every quarter. Most brands stress test carrier outages but never run a tabletop for a fulfillment bankruptcy until it is on fire. https://twitter.com/i/web/status/2023059993382064522 https://twitter.com/i/web/status/2023059993382064522"  
[X Link](https://x.com/ceokasper/status/2023059993382064522)  2026-02-15T15:41Z [--] followers, [--] engagements

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