# ![@airindia Avatar](https://lunarcrush.com/gi/w:26/cr:twitter::387573617.png) @airindia Air India

Air India posts on X about we are, sir, air, india the most. They currently have [-------] followers and [---] posts still getting attention that total [------] engagements in the last [--] hours.

### Engagements: [------] [#](/creator/twitter::387573617/interactions)
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::387573617/c:line/m:interactions.svg)

- [--] Week [------] -64%
- [--] Month [-------] +21%
- [--] Months [---------] -94%
- [--] Year [----------] -42%

### Mentions: [--] [#](/creator/twitter::387573617/posts_active)
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::387573617/c:line/m:posts_active.svg)

- [--] Week [---] +62%
- [--] Month [---] +23%
- [--] Months [-----] +23%
- [--] Year [-----] -47%

### Followers: [-------] [#](/creator/twitter::387573617/followers)
![Followers Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::387573617/c:line/m:followers.svg)

- [--] Week [-------] -0.01%
- [--] Month [-------] +0.02%
- [--] Months [-------] +0.06%
- [--] Year [-------] +9.90%

### CreatorRank: [-------] [#](/creator/twitter::387573617/influencer_rank)
![CreatorRank Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::387573617/c:line/m:influencer_rank.svg)

### Social Influence

**Social category influence**
[countries](/list/countries)  97.54% [social networks](/list/social-networks)  7.39% [technology brands](/list/technology-brands)  7.39% [stocks](/list/stocks)  0.99% [currencies](/list/currencies)  0.99% [finance](/list/finance)  0.99% [travel destinations](/list/travel-destinations)  0.99% [automotive brands](/list/automotive-brands)  0.49%

**Social topic influence**
[we are](/topic/we-are) 15.27%, [sir](/topic/sir) 11.33%, [air](/topic/air) #1598, [india](/topic/india) #3759, [flight](/topic/flight) #1655, [request](/topic/request) #1067, [for your](/topic/for-your) #565, [travel](/topic/travel) 4.93%, [glad](/topic/glad) 4.93%, [in the](/topic/in-the) 4.43%

**Top accounts mentioned or mentioned by**
[@vinamralongani](/creator/undefined) [@swamivinod4](/creator/undefined) [@swaguzari](/creator/undefined) [@rosymrsamal](/creator/undefined) [@aviationa2z](/creator/undefined) [@roshanpaul25](/creator/undefined) [@anilanil007007](/creator/undefined) [@ektachandrakar](/creator/undefined) [@dwellingdeep_](/creator/undefined) [@mehtaaakarsh](/creator/undefined) [@priyankxmp5](/creator/undefined) [@trishaela](/creator/undefined) [@heysamir](/creator/undefined) [@livefromalounge](/creator/undefined) [@gurdeep95698378](/creator/undefined) [@dwellingdeep](/creator/undefined) [@ishikash0702](/creator/undefined) [@krutarthshukla1](/creator/undefined) [@asurandolan](/creator/undefined) [@whoiswrs](/creator/undefined)

**Top assets mentioned**
[Boeing Co (BA)](/topic/$ba)
### Top Social Posts
Top posts by engagements in the last [--] hours

"@resh1996 Dear Ms. Nair we hear you and are alerting our airport team to provide necessary assistance. Thank you for your patience and understanding"  
[X Link](https://x.com/airindia/status/2022861299361943572)  2026-02-15T02:31Z 724.7K followers, [--] engagements


"Skip the long queues at immigration. With the Government of Indias FTI-TTP (Fast Track Immigration Trusted Traveller Programme) eligible Indian citizens and OCI cardholders can clear immigration faster with secure contactless biometric authentication. Additionally e-gates facility under FTI-TTP is now available at [--] airports - Delhi Mumbai Ahmedabad Kolkata Chennai Bengaluru Hyderabad and Cochin. That means quicker journeys at no enrolment cost"  
[X Link](https://x.com/airindia/status/2022898668538679326)  2026-02-15T05:00Z 724.7K followers, [----] engagements


"@KartikS47527327 Dear Mr. Sharma flight AI879 has been delayed due to operational reasons. While our endeavor has always been to run our operations on time such delays are unprecedented. Please be assured the flight will depart soon"  
[X Link](https://x.com/airindia/status/2023222515091546286)  2026-02-16T02:26Z 724.7K followers, [--] engagements


"@RSachdeva43762 Dear Ms. Sachdeva we understand your concern. Please rest assured we're looking into it and will get back to you. For privacy avoid sharing personal details publicly"  
[X Link](https://x.com/airindia/status/2023246036496785745)  2026-02-16T04:00Z 724.7K followers, [---] engagements


"Air India stands in solidarity with the families and those affected by the AI171 accident. We continue to mourn the loss and are fully committed to providing support during this difficult time. We acknowledge receipt of the preliminary report released by the Aircraft Accident Investigation Bureau (AAIB) today [--] July [----]. Air India is working closely with stakeholders including regulators. We continue to fully cooperate with the AAIB and other authorities as their investigation progresses. Given the active nature of the investigation we are unable to comment on specific details and refer all"  
[X Link](https://x.com/anyuser/status/1943795808660599111)  2025-07-11T22:13Z 724.7K followers, 422.8K engagements


"From city to sky we make every journey more seamless. With our Delhi Metro check-in service you can now complete your check-in formalities at New Delhi and Shivaji Stadium Metro stations. - Early check-in available for both domestic and international flights - Secure baggage transfer directly from the Metro to the airport - Daily service between 07:00 am and 09:00 pm - A convenient way to avoid traffic delays and save time This is yet another step towards enhancing the travel experience for our guests ensuring comfort convenience and peace of mind from city to sky"  
[X Link](https://x.com/anyuser/status/2012796384806838672)  2026-01-18T07:57Z 724.7K followers, [----] engagements


"#TravelAdvisory In view of enhanced security measures implemented at airports across India passengers are requested to report early to allow more time for the security protocols and ensure a smooth and seamless check-in and boarding experience. We recommend that you check your flight status here: and plan your journey to the airport accordingly. Your understanding and cooperation is sincerely appreciated. https://airindia.com/in/en/manage/flight-status.html https://airindia.com/in/en/manage/flight-status.html"  
[X Link](https://x.com/anyuser/status/2013252414439358833)  2026-01-19T14:09Z 724.7K followers, 14.9K engagements


"#TravelAdvisory Snowfall has impacted our flight operations to and from Srinagar this morning resulting in extended wait times. We understand how important your travel plans are and our ground teams are at your service to extend every possible assistance. We are closely monitoring the situation and will fly you to your destination once the weather improves. We request you to check your updated flight status here: before heading to the airport. Your patience and understanding are sincerely appreciated. https://airindia.com/in/en/manage/flight-status.html"  
[X Link](https://x.com/anyuser/status/2014535227344142450)  2026-01-23T03:06Z 724.7K followers, [----] engagements


"#TravelAdvisory A severe winter storm with heavy snow is forecast for New York New Jersey and adjoining areas in the US East Coast from early Sunday morning to Monday which will have a significant impact on flight operations. In view of the safety well-being and convenience of our passengers and crew all Air India flights to and from New York and Newark have been cancelled on [--] and [--] January. Our dedicated teams will extend all assistance to you if you are booked to fly with us on these dates. For more information related to this please connect with our [---] Call Centre at +91 [----------] +91"  
[X Link](https://x.com/anyuser/status/2014956332147986796)  2026-01-24T07:00Z 724.7K followers, 20.9K engagements


"#TravelAdvisory Heavy snowfall has impacted our flight operations to and from Srinagar today. We understand how important your travel plans are and our ground teams are at your service to extend every possible assistance. We are closely monitoring the situation and will make every effort to fly you to your destination once the weather improves. We request you to check your updated flight status here: before heading to the airport. You can also call our [---] Call Centre for any information at +91 [----------] +91 [----------]. Your patience and understanding are sincerely appreciated."  
[X Link](https://x.com/anyuser/status/2015997700370739554)  2026-01-27T03:58Z 724.7K followers, [----] engagements


"Between take-off and touchdown Premium Economy becomes your space for comfort calm and quiet indulgence. Stretch out savour each bite and enjoy warm service that feels personal so you arrive restored in every sense"  
[X Link](https://x.com/airindia/status/2023344103149437250)  2026-02-16T10:30Z 724.7K followers, [----] engagements


"Our bespoke Boeing 787-9 has arrived - designed by and for Air India bringing together comfort design and technology to reimagine long-haul travel. Stretch out in our Business Class suites with fully flat beds and direct aisle access enjoy added privacy in Premium Economy with greater recline and calf rest or settle into an upgraded Economy cabin designed for a more comfortable journey. Across cabins experience Bluetooth headphone pairing wireless charging signature Air India design details and new mood lighting inspired by ancient Indian wellness traditions - elevating the journey from the"  
[X Link](https://x.com/anyuser/status/2016108707403509803)  2026-01-27T11:19Z 724.7K followers, 60.8K engagements


"We have placed an additional order for [--] Boeing [---] aircraft taking our total Boeing orderbook to [---] aircraft and reinforcing our long-term fleet and growth strategy. Alongside this we have also entered into a multi-year agreement with Boeing Global Services for the [---] Component Services Program covering our entire Boeing [---] fleet - existing aircraft and those on order. Together these moves support fleet modernisation operational reliability and the scale-up of our long-haul network as we continue building a world-class global carrier for India. Announced at Wings India [----]. Read more:"  
[X Link](https://x.com/anyuser/status/2016866160202174867)  2026-01-29T13:28Z 724.7K followers, 42.3K engagements


"We have converted [--] of our existing Airbus A321neo orders to the Airbus A321XLR - strengthening our single-aisle fleet with greater range efficiency and flexibility. Announced at Wings India [----] the A321XLR deliveries are expected between [----] and [----] enabling new non-stop international routes and optimised medium-haul operations. Read more: https://www.airindia.com/in/en/newsroom/press-release/Air-India-converts-15-Airbus-A321neo-orders-to-latest-generation-A321XLR.html"  
[X Link](https://x.com/anyuser/status/2016866567129329881)  2026-01-29T13:30Z 724.7K followers, 28.7K engagements


"We have unveiled our first flagship Maharaja Lounge at Terminal [--] Indira Gandhi International Airport New Delhi - setting a new benchmark in premium ground experiences. Spread across [-----] sq. ft. the lounge has been designed in line with Air Indias refreshed brand philosophy balancing heritage-inspired elegance with contemporary luxury. It features expansive Business and exclusive First Class sections along with thoughtfully curated spaces such as the Aviators Bar Globetrotters Study Crystal Bar Serenity Area First Class sleep suites and tarmac views. Conceptualised by Hirsch Bedner"  
[X Link](https://x.com/anyuser/status/2019674592445624411)  2026-02-06T07:28Z 724.7K followers, 101.3K engagements


"@dr_nsaxena Dear Dr. Saxena we have acknowledged your details via DM"  
[X Link](https://x.com/airindia/status/2022849462323023944)  2026-02-15T01:44Z 724.7K followers, [--] engagements


"@MehrdadAhmadip2 @airindiacare Hi we understand your concern. We're alerting our team right away for necessary assistance. Request you to kindly get in touch with them for the same. For your privacy kindly delete your PNR from the tweet to avoid any potential misuse"  
[X Link](https://x.com/airindia/status/2023177011934748812)  2026-02-15T23:26Z 724.7K followers, [---] engagements


"@snakeyesV1 Dear Sirwe value your inputs and wish to assure you that we have highlighted it internally or necessary review. We hope to serve you better in the future"  
[X Link](https://x.com/airindia/status/2023275360721490102)  2026-02-16T05:56Z 724.7K followers, [--] engagements


"The doors are now open to our first flagship Maharaja Lounge at Terminal [--] Indira Gandhi International Airport Delhi. The lounge was inaugurated by N. Chandrasekaran Chairman of Tata Sons and Air India ahead of its opening. Spread across [-----] sq. ft. at the international pier the lounge accommodates nearly [---] guests across an expansive Business Class section and an exclusive First Class area Air India First with thoughtfully designed zones for work rest dining and reflection. Eligible First and Business Class guests Maharaja Club Platinum and Gold members and Star Alliance Gold members can"  
[X Link](https://x.com/airindia/status/2023315848166064174)  2026-02-16T08:37Z 724.7K followers, 23.3K engagements


"@Jadhav_jayant Dear Mr. Jadhav the flight experienced a slight delay and is now expected to depart shortly. We appreciate your kind understanding"  
[X Link](https://x.com/airindia/status/2023327703743758798)  2026-02-16T09:24Z 724.7K followers, [---] engagements


"@tusharpagariya Dear Mr. Pagariya please connect with your travel agent for any assistance in this matter. For privacy avoid sharing personal details publicly"  
[X Link](https://x.com/airindia/status/2023349925887787395)  2026-02-16T10:53Z 724.7K followers, [--] engagements


"Dear Ms. Sachdeva we wish to inform you that seats in row [--] are available. Specifically seats 17J and 17K are available while 17H is already occupied. Seats 17A 17B and 17C are also available. Additionally seats in row [--] are available and middle seats in this row are complimentary. Please let us know via DM which row you find most comfortable and we will share the price with you. https://twitter.com/i/web/status/2023359223460200730 https://twitter.com/i/web/status/2023359223460200730"  
[X Link](https://x.com/airindia/status/2023359223460200730)  2026-02-16T11:30Z 724.7K followers, [----] engagements


"Dear Mr. Bharathi thank you for sharing the requested details. Rest assured we have duly noted your feedback and shared it internally for review. This will surely be looked into. We appreciate your understanding. For privacy please remove booking details from open tweet to avoid any misuse. https://twitter.com/i/web/status/2023373421313437849 https://twitter.com/i/web/status/2023373421313437849"  
[X Link](https://x.com/airindia/status/2023373421313437849)  2026-02-16T12:26Z 724.7K followers, [--] engagements


"@dramit420 Dear Mr. Banerjee the members can only claim miles for their Air India flights and Star Alliance partner airline flights in their Maharaja club account. However Air India Express is not the part of Star Alliance as of now.Hope for your kind understanding"  
[X Link](https://x.com/airindia/status/2016387249399857535)  2026-01-28T05:45Z 724.8K followers, [--] engagements


"We wish to inform you Dr. Banerjee that you may claim Maharaja Club points for your Thai Airways flight provided the points have not already been credited with Thai Airways loyalty program. For detailed information on accrual across different fare classes along with the claim validity period kindly refer to the following link: . Should you require any further assistancefeel free to reach out to us via DM with a copy of your government ID proof Maharaja Club ID and Thai Airways boarding passes or ticket copy for our review. We shall assist you accordingly. https://i.ki.show/3688DCBE0C"  
[X Link](https://x.com/airindia/status/2016436661194985816)  2026-01-28T09:02Z 724.8K followers, [--] engagements


"@tushar_eth0 Dear Sirwe understand it's taking more time than usual. Rest assured we are actively looking into your concern on priority. We will get back to you soon via the same email. Your patience in the meantime will be appreciated"  
[X Link](https://x.com/airindia/status/2018720862355247272)  2026-02-03T16:18Z 724.8K followers, [--] engagements


"Dear Sir we hear you. Please be assured that your issue has been highlighted internally and our team is actively working on it. We kindly request your patience while we resolve this. As soon as we have an update we will get back to you via the same channel. We appreciate your understanding and cooperation. https://twitter.com/i/web/status/2018870422213980263 https://twitter.com/i/web/status/2018870422213980263"  
[X Link](https://x.com/airindia/status/2018870422213980263)  2026-02-04T02:13Z 724.8K followers, [--] engagements


"@tushar_eth0 Dear Sir we hear you. Please rest assured we are working on it and will get in touch with you via email soon. We appreciate your continued patience with us"  
[X Link](https://x.com/airindia/status/2019090411243921865)  2026-02-04T16:47Z 724.8K followers, [--] engagements


"@sg_jkt Hi we wish to share that aircraft assignments are done based on operational and other requirements. We can only offer a free reschedule in case of flight disruptions. Thank you for your understanding"  
[X Link](https://x.com/airindia/status/2019107000538579350)  2026-02-04T17:53Z 724.7K followers, [--] engagements


"@MehtaAakarsh Dear Mr. Mehta as informed the seats beside the bassinet are already occupied. If you wish we can check and suggest alternative seats together"  
[X Link](https://x.com/airindia/status/2019254503376114120)  2026-02-05T03:39Z 724.8K followers, [---] engagements


"@MehtaAakarsh Dear Mr. Mehta please know that booking seat 43C will incur a charge of INR [----]. Kindly confirm so that we can provide the payment link"  
[X Link](https://x.com/airindia/status/2019280070884368564)  2026-02-05T05:20Z 724.8K followers, [--] engagements


"@tushar_eth0 Dear Sir we are currently reviewing your concern and will share an update with you via email. We kindly request your patience and understanding as we work on this"  
[X Link](https://x.com/airindia/status/2019316137553432705)  2026-02-05T07:44Z 724.8K followers, [--] engagements


"Dear Mr. Lunia we understand your concern and would like to inform you that the flight was delayed due to operational reasons. We believe that the airport team has informed you of your hotel accommodation based on availability. We sincerely appreciate your cooperation in this matter. Please be assured that our team will continue to provide the necessary assistance. We kindly advise you to stay in touch with them for real-time support. Thank you for your understanding"  
[X Link](https://x.com/airindia/status/2019390234367246339)  2026-02-05T12:38Z 724.8K followers, [--] engagements


"@nishith_pandya Dear Mr. Pandya we hear you. Please let us know your flight number and we'll surely get this addressed"  
[X Link](https://x.com/airindia/status/2019424267188994544)  2026-02-05T14:53Z 724.8K followers, [----] engagements


"@Himansh73949296 Dear Mr. Singh we hear you and would request you to kindly DM your booking details. We'll check and assist you"  
[X Link](https://x.com/airindia/status/2020364540274454569)  2026-02-08T05:10Z 724.8K followers, [---] engagements


"@Kenu73 Dear Mr. Sharmawe've reverted to you via DM. Please check your inbox"  
[X Link](https://x.com/airindia/status/2020448745666850864)  2026-02-08T10:44Z 724.8K followers, [---] engagements


"@iamnavneet_k Dear Sir we hear you and would request you to please share the booking details and govt ID with us via DM. We'll check and advise you further. However you may visit this link for more info. https://www.airindia.com/in/en/passenger-name-format.html https://www.airindia.com/in/en/passenger-name-format.html"  
[X Link](https://x.com/airindia/status/2020460041296564274)  2026-02-08T11:29Z 724.8K followers, [---] engagements


"@VSIR66 Dear Ms. Sharma we have reverted to you via DM. Please check and acknowledge the same"  
[X Link](https://x.com/airindia/status/2020461278658232449)  2026-02-08T11:34Z 724.8K followers, [--] engagements


"Dear Sir we request you to kindly disregard the previous tweet. As we can see you had raised a concern regarding booking changes and our call center team has already informed you about the applicable charges. Since the booking was made through a travel agent any modifications to the reservation can only be processed by them. https://twitter.com/i/web/status/2020492163977797852 https://twitter.com/i/web/status/2020492163977797852"  
[X Link](https://x.com/airindia/status/2020492163977797852)  2026-02-08T13:37Z 724.8K followers, [--] engagements


"@rishabsharma Dear Mr. Sharma we hear you. Rest assured we have duly noted your feedback and shared it internally for necessary review. This will surely be looked into. We appreciate your understanding"  
[X Link](https://x.com/airindia/status/2020493480678895762)  2026-02-08T13:42Z 724.8K followers, [--] engagements


"@Gurdeep95698378 Dear Ma'am we understand your disappointment and assure you that your concern is being addressed. Request your patience and understanding as we work on resolving it"  
[X Link](https://x.com/airindia/status/2020530855433900405)  2026-02-08T16:11Z 724.8K followers, [--] engagements


"@iTradeCharts @USDOT Hi we've already replied to you via email on [--] Jan [----]. Kindly check from your end"  
[X Link](https://x.com/airindia/status/2020570080732643342)  2026-02-08T18:47Z 724.8K followers, [--] engagements


"@aanondo Hi gate numbers are allocated by the airport authority however we can understand that last minute changes can be challenging. Hope to offer a relaxing journey ahead"  
[X Link](https://x.com/airindia/status/2020655264228331654)  2026-02-09T00:25Z 724.8K followers, [---] engagements


"@roshanpaul25 Dear Mr. Paul we are actively working on your concern and will share an update soon. Your patience in the interim is highly appreciated"  
[X Link](https://x.com/airindia/status/2020747493684961329)  2026-02-09T06:32Z 724.8K followers, [--] engagements


"@sanjayguptas Dear Mr. Gupta wed like to inform you that flight AI2425 has been diverted due to operational reasons. Our team is working diligently to minimize the impact and the flight will depart shortly. We kindly request your patience and understanding"  
[X Link](https://x.com/airindia/status/2020798362019352695)  2026-02-09T09:54Z 724.8K followers, [--] engagements


"@Abhishekg_jmd Dear Mr. Goel we understand flight disruptions can be inconvenient. The delay is due to operational reasons and our team is working to minimize the impact. Our ground staff has been alerted to assist and keep passengers updated. Thank you for your patience"  
[X Link](https://x.com/airindia/status/2020808923427815705)  2026-02-09T10:36Z 724.8K followers, [--] engagements


"@drpunitsethi Dear Mr. Sethi we hear you. Please be apprised that flight AI2425 has been diverted due to runway closure at Mumbai airport. As checked the flight has now departed and we wish you a pleasant journey onboard"  
[X Link](https://x.com/airindia/status/2020815690677231765)  2026-02-09T11:03Z 724.8K followers, [---] engagements


"Dear Ms. Bhasin we understand your concern and would like to reassure you that our baggage team coordinated with you and arranged the option of collecting your luggage from the airport as per your consent. Additionally we have raised this matter internally for review to help prevent any recurrence in the future. We sincerely appreciate your patience and hope for your kind understanding. https://twitter.com/i/web/status/2020858861889221090 https://twitter.com/i/web/status/2020858861889221090"  
[X Link](https://x.com/airindia/status/2020858861889221090)  2026-02-09T13:54Z 724.8K followers, [--] engagements


"@YaarMohammmed @AirIndiaX @AirlinesSaudi @indigox @etihad Dear Mr.Mohammad please get in touch with Air India Express in this regard"  
[X Link](https://x.com/airindia/status/2020984749272203366)  2026-02-09T22:14Z 724.8K followers, [----] engagements


"@arorarohit Dear Mr. Arora we know last-minute delays are certainly unexpected. The flight was delayed due to bad weather in KTM andis now airborne. We are committed to getting you to your destination as soon as possible. We appreciate your patience and understanding during this time"  
[X Link](https://x.com/airindia/status/2021074731835981976)  2026-02-10T04:12Z 724.8K followers, [--] engagements


"@Rocky2958142 Hi we are glad you enjoyed our service. Thank you for flying with us"  
[X Link](https://x.com/airindia/status/2021085262122713519)  2026-02-10T04:54Z 724.8K followers, [--] engagements


"@Amk921 Hi we've responded to your concern via DM. You may wish to check and acknowledge the same"  
[X Link](https://x.com/airindia/status/2021086172559343988)  2026-02-10T04:57Z 724.8K followers, [--] engagements


"Dear Mr. Rajput please note that our sales team is in touch with the travel agency and has requested the required details (ACM). Kindly advise them to share the necessary information directly with our sales team who will assist promptly. We seek your understanding in this regard. https://twitter.com/i/web/status/2021094989607076038 https://twitter.com/i/web/status/2021094989607076038"  
[X Link](https://x.com/airindia/status/2021094989607076038)  2026-02-10T05:32Z 724.8K followers, [--] engagements


"Dear Mr. Tripathi while we understand your concern please note that certain timelines must be adhered to. The booking for AI [---] scheduled to depart at 14:30 hours was made through a travel agency at 13:14 hours. However the airport check-in counters closed at 13:15 hours and therefore our team was unable to accommodate you on the said flight. However changes were made after you contacted our team and you were rebooked on AI [---] with a departure at 17:55 hours on which your journey was successfully completed. We hope this clarifies the situation."  
[X Link](https://x.com/airindia/status/2021098949864742951)  2026-02-10T05:48Z 724.8K followers, [--] engagements


"@drpunitsethi Dear Dr. Sethi we acknowledge your concern and shall try our best to provide a pleasant experience to you. Kindly connect with our ground team for any real-time assistance. Thank you for your patience and understanding"  
[X Link](https://x.com/airindia/status/2021147401550241993)  2026-02-10T09:01Z 724.8K followers, [--] engagements


"@nikhilshar40368 Dear Mr. Sharma we understand your concern. Please DM your booking details along with PIR copy for us to check and assist you"  
[X Link](https://x.com/airindia/status/2021150640941256919)  2026-02-10T09:13Z 724.8K followers, [--] engagements


"@dramit420 Hi we're getting this checked. Please allow us some time to get back to you"  
[X Link](https://x.com/airindia/status/2021158485862515156)  2026-02-10T09:45Z 724.8K followers, [--] engagements


"Hi we wish to share that the dispatch of Welcome Kits for ourPlatinum Tier Membersis now underway. These kits are being sent to the members who have either upgraded to or retained their Platinum Status on or after1stNovember [----]. Please keep an eye on our website and official X account for the latest updates. Thank you for reaching out to us. https://twitter.com/i/web/status/2021160280106074311 https://twitter.com/i/web/status/2021160280106074311"  
[X Link](https://x.com/airindia/status/2021160280106074311)  2026-02-10T09:52Z 724.8K followers, [--] engagements


"@ravikumarkedia Dear Mr. Kedia we would like to inform you that concessions for cancer patients are offered only on domestic flights. Kindly share your origin and destination and we will be happy to confirm the eligibility for the same"  
[X Link](https://x.com/airindia/status/2021161344184221840)  2026-02-10T09:56Z 724.8K followers, [--] engagements


"@nims7777 Dear Mr. Vithlaniwe understand your disappointment and acknowledge that rude behavior is completely unacceptable. We have taken notes of your inputs and are sharing them internally for necessary review and staff briefing"  
[X Link](https://x.com/airindia/status/2021173794317209757)  2026-02-10T10:45Z 724.8K followers, [--] engagements


"@bhattmayur Hi we are glad to hear this. Thank you for flying with us"  
[X Link](https://x.com/airindia/status/2021223276954136648)  2026-02-10T14:02Z 724.8K followers, [--] engagements


"@YogenderSh48067 Dear Mr. Sharma we hear you. Kindly elaborate on your concern and share your booking details via DM for our review. We'll look into it accordingly. For your privacy please delete your PNR from the tweet to avoid any potential misuse"  
[X Link](https://x.com/airindia/status/2021235743990169632)  2026-02-10T14:52Z 724.8K followers, [--] engagements


"@MJasani2290827 Dear Mr. Jasani we hear you and we have created the work order for the INR amount. You will shortly receive an email asking you to provide your bank details. Please let us know once this is completed. The amount will be credited to your account after that"  
[X Link](https://x.com/airindia/status/2021249412991951002)  2026-02-10T15:46Z 724.8K followers, [--] engagements


"@Deepak6drl Dear Sir we understand your concern. Upon checking we wish to inform you that the ticket has already been refunded from our end. We request you to kindly get in touch with your travel agent for further assistance. Thank you for your understanding"  
[X Link](https://x.com/airindia/status/2021255964088009064)  2026-02-10T16:12Z 724.8K followers, [--] engagements


"@Soochip Dear Ms. Pandey we have already responded to your email and based on the documents provided we are unable to grant the waiver. This decision is in accordance with Air Indias policy which we are required to follow. Thank you for your kind understanding on the matter"  
[X Link](https://x.com/airindia/status/2021268021864694066)  2026-02-10T17:00Z 724.8K followers, [--] engagements


"@vickyy1357 Dear Sir we empathize with your experience. Kindly DM a copy of the PIR (Property Irregularity Report) filled at the arrival airport before leaving the premises along with your booking details so that we may check and assist you"  
[X Link](https://x.com/airindia/status/2021287923061317772)  2026-02-10T18:19Z 724.8K followers, [---] engagements


"@roshanpaul25 We truly empathize with your experience Mr. Paul. However please know that we're actively working on it and shall certainly get back to you with further updates. Please allow us a little more time"  
[X Link](https://x.com/airindia/status/2021363427315507297)  2026-02-10T23:19Z 724.8K followers, [--] engagements


"@karishmabhatia6 Dear Ms. Bhatiawe understand the hassle caused. However we've alerted our ground team to provide the assistance. Thank you for your patience and understanding"  
[X Link](https://x.com/airindia/status/2021444571381817465)  2026-02-11T04:41Z 724.8K followers, [--] engagements


"@Samiya342937 Hi we have reverted to your concern via DM. Kindly check and acknowledge the same. For privacy avoid sharing personal details publicly"  
[X Link](https://x.com/airindia/status/2021547622394409127)  2026-02-11T11:31Z 724.8K followers, [--] engagements


"@manjeet12171619 Dear Sir we have reverted to your concern via DM. Kindly check and acknowledge the same. For privacy avoid sharing personal details publicly"  
[X Link](https://x.com/airindia/status/2021555557061242940)  2026-02-11T12:02Z 724.8K followers, [--] engagements


"@hdpatel1991 Dear Mr. Patel we acknowledge your concern and request you to please confirm the sector (origin-destination) via DM. We'll look into it"  
[X Link](https://x.com/airindia/status/2021556848219050292)  2026-02-11T12:08Z 724.8K followers, [--] engagements


"@DwellingDeep_ Dear Mr. Sharma we understand your concern and we are getting this checked. Please allow us some time we'll revert you shortly via email"  
[X Link](https://x.com/airindia/status/2021569227774451882)  2026-02-11T12:57Z 724.8K followers, [--] engagements


"@I_m_Shiladitya Dear Mr. Ghosh we understand your concern. However we would nee the transaction details or a screenshot of the same to assist your accordingly. Kindly help us with the same via DM. We'll look into it. For privacy avoid sharing personal details publicly"  
[X Link](https://x.com/airindia/status/2021588805837549886)  2026-02-11T14:15Z 724.8K followers, [--] engagements


"While we hear you Mr. Shah we understand that the compensation was offered to you on 04/02/2026 at 04:00 PM and was processed only upon receiving your consent. Therefore we would not be able to offer any additional compensation as requested. Your understanding in this regard will be appreciated"  
[X Link](https://x.com/airindia/status/2021636039979544625)  2026-02-11T17:22Z 724.8K followers, [--] engagements


"@drajvishu2020 Dear Dr. Vishwakarma we have shared a response with you over DM for your reference"  
[X Link](https://x.com/airindia/status/2021655930040131707)  2026-02-11T18:41Z 724.8K followers, [--] engagements


"@IshikaSh0702 @AAI_Official Dear Ms. Sharma we empathize with your overall experience. Kindly help us with the booking details (6-digit alphanumeric PNR or 13-digit e-ticket number starting with 098) via DM for us to look into it"  
[X Link](https://x.com/airindia/status/2021660077762183216)  2026-02-11T18:58Z 724.8K followers, [---] engagements


"@KeshavKhurana17 Dear Mr. Khurana we hear you. We are looking into it on priority. Please allow us some time. For privacy avoid sharing personal details publicly"  
[X Link](https://x.com/airindia/status/2021660421313507605)  2026-02-11T18:59Z 724.8K followers, [--] engagements


"Dear Mr. Pallava please confirm if you had reported the damage to the staff. Please share the DBR/PIR (Damage bag or delayed bag report) via DM using the link . Also kindly remove the booking details from the tweet to avoid misuse. Thank you for your understanding. https://i.ki.show/FDEE20C1C4 https://i.ki.show/FDEE20C1C4"  
[X Link](https://x.com/airindia/status/2021663550146769014)  2026-02-11T19:12Z 724.8K followers, [--] engagements


"@abram_twitt Dear Sir we hear you. We are looking into it on priority. Please allow us some time. For privacy avoid sharing personal details publicly"  
[X Link](https://x.com/airindia/status/2021714842042995146)  2026-02-11T22:35Z 724.8K followers, [--] engagements


"@IshikaSh0702 Dear Ms. Sharmawe have shared a response via DM. Please remove the PNRs from the tweet to avoid misuse"  
[X Link](https://x.com/airindia/status/2021720369112252648)  2026-02-11T22:57Z 724.8K followers, [--] engagements


"@Tanmaypawaskarr Dear Sir we hear you. We've already highlighted your details internally to look into this on priority. Please allow us some time to get back to you with an update at the earliest. We appreciate your understanding"  
[X Link](https://x.com/airindia/status/2021785671015551082)  2026-02-12T03:17Z 724.8K followers, [---] engagements


"@mattleblancpac @DivyasreeU64658 Dear Mr. Babu we are glad to note our staff assisted you well. We look forward to welcoming you again soon"  
[X Link](https://x.com/airindia/status/2021793809273876955)  2026-02-12T03:49Z 724.8K followers, [--] engagements


"@Skataffnet Dear Mr. Sharma we hear you and have flagged this for an expedited resolution. We shall get back to you on the same email trail shortly"  
[X Link](https://x.com/airindia/status/2021801958408155318)  2026-02-12T04:22Z 724.8K followers, [--] engagements


"@vsethitweets Dear Mr. Sethi as we checked you transferred your SBI Points on [--] December [----] and registered for this campaign on [--] December [----]. As per our policy you are required to register first and then transfer your points. Therefore you are not eligible for the reward points"  
[X Link](https://x.com/airindia/status/2021806629566693498)  2026-02-12T04:40Z 724.8K followers, [--] engagements


"@VijayJay452302 Dear Mr. Jay we're glad to hear that our staff assisted you and made your experience memorable. Thank you for your kind words. We look forward to flying with you again soon"  
[X Link](https://x.com/airindia/status/2021830873763787265)  2026-02-12T06:16Z 724.8K followers, [---] engagements


"@farazmalik08 Dear Mr. Malik we're getting this checked. Please allow us some time to get back to you with an update at the earliest"  
[X Link](https://x.com/airindia/status/2021834350179103039)  2026-02-12T06:30Z 724.8K followers, [--] engagements


"Dear Mr. Patel for travel from Delhi to Vancouver with Air India its important that your friends travel documents meet the requirements for both boarding and entry into Canada. While passports are generally expected to be valid for at least six months beyond arrival Canadian permanent residents may have different entry conditions. To be certain your friend should check with Canadian immigration authorities or the nearest consulate and also confirm with Air India to avoid any boarding issues. For more information please see the official policy link"  
[X Link](https://x.com/airindia/status/2021838901741334570)  2026-02-12T06:48Z 724.8K followers, [--] engagements


"@prashant2827 Dear Sir we have acknowledged your details via DM"  
[X Link](https://x.com/airindia/status/2021840115409334620)  2026-02-12T06:53Z 724.8K followers, [--] engagements


"@vinayajhangiani Dear Ma'am we hear you. Kindly confirm your flight details to get this checked"  
[X Link](https://x.com/airindia/status/2021845372474384697)  2026-02-12T07:14Z 724.8K followers, [--] engagements


"@anuphegde Dear Mr. Hegde we're checking this on priority with our baggage team and will get back to you with an update soon"  
[X Link](https://x.com/airindia/status/2021847529621700711)  2026-02-12T07:23Z 724.8K followers, [--] engagements


"@akshara96451 Dear Ma'am we're glad to hear that our staff assisted you and made your experience memorable. Thank you for your kind words. We look forward to flying with you again soon"  
[X Link](https://x.com/airindia/status/2021852073126703280)  2026-02-12T07:41Z 724.8K followers, [--] engagements


"@nov2vikas Dear Mr. Aggarwal may we request you to reach out to your travel agent so they can liaise with our sales team and provide you with the necessary support"  
[X Link](https://x.com/airindia/status/2021853239055200738)  2026-02-12T07:45Z 724.8K followers, [--] engagements


"Dear Mr. Saini we hear you. Kindly note that your travel agency is already in touch with our Sales Team and the refund has been duly approved. As per our records the unutilized sector has already been refunded. We request you to kindly connect with your travel agency to claim the refund in the original form of payment. Thank you for your understanding. https://twitter.com/i/web/status/2021862702642352147 https://twitter.com/i/web/status/2021862702642352147"  
[X Link](https://x.com/airindia/status/2021862702642352147)  2026-02-12T08:23Z 724.8K followers, [--] engagements


"@AlkaS97878 Dear Ms. Sharma we wish to assure you that we are actively working on your concern. We will share an update at the earliest. Thank you for your continued patience"  
[X Link](https://x.com/airindia/status/2021862872750731471)  2026-02-12T08:24Z 724.8K followers, [--] engagements


"@DwellingDeep_ Dear Mr. Sharma we are actively addressing your concern and will provide you with an update shortly. Your patience in the meantime is sincerely appreciated"  
[X Link](https://x.com/airindia/status/2021871432528273865)  2026-02-12T08:58Z 724.8K followers, [--] engagements


"@Priyankxmp5 Dear Sir please be aware that we have completed the compensation based on your consent. Thank you for your kind understanding"  
[X Link](https://x.com/airindia/status/2021877314238509299)  2026-02-12T09:21Z 724.8K followers, [--] engagements


"Dear Mr. Kumarwe request you kindly connect with your travel agent to claim your refund as the booking has been made through them. If they require any additional support they may reach out to our sales team directly. We appreciate your understanding. For privacy avoid sharing personal details publicly. https://twitter.com/i/web/status/2021884653234516165 https://twitter.com/i/web/status/2021884653234516165"  
[X Link](https://x.com/airindia/status/2021884653234516165)  2026-02-12T09:50Z 724.8K followers, [--] engagements


"@Sunilpunia83 Thank you for sharing this delightful update Mr. Punia were glad to know you received your points right after boarding. We look forward to many more journeys together"  
[X Link](https://x.com/airindia/status/2021905789246636052)  2026-02-12T11:14Z 724.8K followers, [---] engagements


"@DwellingDeep_ Dear Mr. Sharma we completely understand your concern and have highlighted your details internally to look into this on priority. Please allow us some time to get back to you with an update at the earliest via the same email. We appreciate your patience and understanding"  
[X Link](https://x.com/airindia/status/2021912749178335714)  2026-02-12T11:42Z 724.8K followers, [--] engagements


"@SamtaGajria Dear Ms. Gajria we have shared your latest tweet with our team and they will contact you via email. Please allow us some time"  
[X Link](https://x.com/airindia/status/2021913489229722079)  2026-02-12T11:45Z 724.7K followers, [--] engagements


"@AlkaS97878 Dear Ms. Sharma we believe our baggage team has reach out to you via email. Kindly review and share the requested details via same email so that we can assist further. Thank you for your understanding"  
[X Link](https://x.com/airindia/status/2021949995780604107)  2026-02-12T14:10Z 724.8K followers, [--] engagements


"@Kartik_joshi87 Dear Sir you may share your details here. https://i.ki.show/FDEE20C1C4 https://i.ki.show/FDEE20C1C4"  
[X Link](https://x.com/airindia/status/2021980473254457848)  2026-02-12T16:11Z 724.8K followers, [--] engagements


"@guri28fdk Dear Mr. Singh we hear you. Please help us with your Maharaja Club ID and government ID proof via DM for us to check and assist you in this regard. For privacy avoid sharing personal details publicly"  
[X Link](https://x.com/airindia/status/2022006917464568092)  2026-02-12T17:56Z 724.8K followers, [--] engagements


"@Rajdsingh4 Dear Mr. Singh thank you for your kind words and sharing your valuable input with us. Kindly send us the flight number as well so we can send this for necessary review"  
[X Link](https://x.com/airindia/status/2022029480009884121)  2026-02-12T19:26Z 724.8K followers, [--] engagements


"@ForzaSF_F1 Hi please share the destination airport details via DM if you still haven't received the bag. We will check and assist you"  
[X Link](https://x.com/airindia/status/2022042933969768744)  2026-02-12T20:19Z 724.8K followers, [---] engagements


"Dear Mr. Mahtta wewould like to inform you that a copy of the ticket cannot be generated for past-dated bookings. However you may obtain a travel certificate which serves as proof of travel and includes the booking amount charged will be applicable. Please visit the link for more information in this regard. https://www.airindia.com/in/en/manage/travel-certificate/request.html https://www.airindia.com/in/en/manage/travel-certificate/request.html"  
[X Link](https://x.com/airindia/status/2022064202169647214)  2026-02-12T21:44Z 724.8K followers, [--] engagements


"Dear Mr. Kumarwe believe our sales team has already connected with your travel agency to resolve your concern. Kindly get in touch with your travel agency for further assistance and you may also advise them to contact the Air India Sales team for any additional support if needed. Thank you for your patience and understanding. https://twitter.com/i/web/status/2022068946518917166 https://twitter.com/i/web/status/2022068946518917166"  
[X Link](https://x.com/airindia/status/2022068946518917166)  2026-02-12T22:02Z 724.8K followers, [--] engagements


"@PratikP1998 Dear Sir we hear you. We are unable to retrieve the shared PNR and would request you to kindly share the correct PNR/ticket number via DM for us to look into it. For privacy avoid sharing personal details publicly"  
[X Link](https://x.com/airindia/status/2022071509314162875)  2026-02-12T22:13Z 724.8K followers, [--] engagements


"Dear Mr. Patelwe would like to inform you that for travel from Delhi to Vancouver with Air India its important that your friends travel documents meet the requirements for both boarding and entry into Canada. While passports are generally expected to be valid for at least six months beyond arrival. Moreover we request you to please check the requirements with the relevant authorities or the embassy.Hope for your kind understanding in this regard. https://twitter.com/i/web/status/2022083229034197441 https://twitter.com/i/web/status/2022083229034197441"  
[X Link](https://x.com/airindia/status/2022083229034197441)  2026-02-12T22:59Z 724.8K followers, [--] engagements


"Dear Mr. Rastogi we hear you. Please note that Air India Express flights are not linked to the Star alliance. Therefore travel on these flights will neither earn nor extend Maharaja points. Only flights operated by Air India or other Star Alliance member airlines are eligible for earning points. Rest we have duly noted your remarks and shared for the necessary perusal. https://twitter.com/i/web/status/2022129245196366152 https://twitter.com/i/web/status/2022129245196366152"  
[X Link](https://x.com/airindia/status/2022129245196366152)  2026-02-13T02:02Z 724.8K followers, [--] engagements


"Dear Mr. Rastogi we hear you. Please note that Air India Express flights are not linked to the Star alliance. Therefore travel on these flights will neither earn nor extend Maharaja points. Only flights operated by Air India or other Star Alliance member airlines are eligible for earning points. Rest we have duly noted your remarks and shared for the necessary perusal. https://twitter.com/i/web/status/2022130468578374052 https://twitter.com/i/web/status/2022130468578374052"  
[X Link](https://x.com/airindia/status/2022130468578374052)  2026-02-13T02:07Z 724.8K followers, [---] engagements


"@iTradeCharts @USDOT Hi we are checking this. Please allow us some time to get back to you"  
[X Link](https://x.com/airindia/status/2022135753099403516)  2026-02-13T02:28Z 724.8K followers, [--] engagements


"@Gurdeep95698378 Dear Ma'amwe are working diligently to resolve this for you as quickly as possible. Your patience is highly appreciated. We will get back to you soon"  
[X Link](https://x.com/airindia/status/2022141108118343791)  2026-02-13T02:49Z 724.8K followers, [--] engagements


"@SumitMu02427832 Dear Mr. Mukherjee we empathize with your experience and are reviewing your details and will get back to you with an update soon. For privacy please remove booking details from open tweet to avoid any misuse"  
[X Link](https://x.com/airindia/status/2022146581680857451)  2026-02-13T03:11Z 724.8K followers, [--] engagements


"Dear Mr. Yadav we wish to inform you that to retain GOLD Tier [-----] Tier Points are required and for SILVER Tier [-----] Tier Points. As no revenue flights were undertaken no Tier Points were accumulated. Points earned through family pooling or cobrand credit cards do not count toward tier status. Since the criteria were not met your tier has been downgraded from GOLD to BASE. We appreciate your loyalty and look forward to welcoming you on board soon. https://twitter.com/i/web/status/2022146901332943265 https://twitter.com/i/web/status/2022146901332943265"  
[X Link](https://x.com/airindia/status/2022146901332943265)  2026-02-13T03:12Z 724.8K followers, [--] engagements


"@shahvishal127 Dear Mr. Shahwe are working on it and will get in touch with you via email soon. We appreciate your patience"  
[X Link](https://x.com/airindia/status/2022150131722989790)  2026-02-13T03:25Z 724.8K followers, [--] engagements


"@trishaela Dear Ms. Nair we shall get this checked. Kindly allow us sometime"  
[X Link](https://x.com/airindia/status/2022186103965724691)  2026-02-13T05:48Z 724.8K followers, [--] engagements


"@amrishsinhaa @AirIndiaX @DGCAIndia Dear Mr. Sinhaa we hear you. Please DM the booking details for us to check and assist you"  
[X Link](https://x.com/airindia/status/2022186276481564879)  2026-02-13T05:49Z 724.8K followers, [--] engagements


"@trishaela Dear Ms. Nairwe wish to share that all the battery operated articles have to be carried in the hand bag only. And all the electrically operative articles can be carried in the check-in bag as well. Hence you may carry the Nebulizer accordingly. Hope this helps"  
[X Link](https://x.com/airindia/status/2022187770094186520)  2026-02-13T05:55Z 724.8K followers, [--] engagements


"@KrutarthShukla1 Hi as checked our customer support team has correctly informed you about the cancellation charges as per fare rules of your booking. Please feel free to write us back in case of any further assistance. We hope your kind understand"  
[X Link](https://x.com/airindia/status/2022207996001235324)  2026-02-13T07:15Z 724.8K followers, [--] engagements


"@toshutosh Dear Dr. Dani we have replied to your DM please check. For privacy please remove booking details from open tweet to avoid any misuse"  
[X Link](https://x.com/airindia/status/2022208282853773411)  2026-02-13T07:16Z 724.8K followers, [--] engagements


"@monikahalan Dear Ms. Halan thank you for sharing your experience with us. We truly appreciate your feedback and look forward to the pleasure of serving you again soon"  
[X Link](https://x.com/airindia/status/2022209634241851673)  2026-02-13T07:22Z 724.7K followers, [----] engagements


"@jay_arora973 Dear Mr. Arora we are actively working on your concern and will get back to you with an update at the earliest. Your patience in the interim is highly appreciated"  
[X Link](https://x.com/airindia/status/2022213897647009852)  2026-02-13T07:38Z 724.8K followers, [--] engagements


"Dear Sir we acknowledge the details. We always advise passengers to arrive at the airport counter at least 2-3 hours before departure to avoid any hassle. Please note the check-in counters close [--] mins prior to departure & boarding gate closes [--] mins prior. Duly to late reporting at the counter our team couldn't accept you on board. Hope for your kind understanding in this regard. https://twitter.com/i/web/status/2022216683939840482 https://twitter.com/i/web/status/2022216683939840482"  
[X Link](https://x.com/airindia/status/2022216683939840482)  2026-02-13T07:50Z 724.8K followers, [--] engagements


"@Divyyaaaaaaaaa Dear Ms. Sharma we understand your concern. Please be assured we have highlighted this to our sales team to coordinate with your travel agency for the refund. Further you may connect with them for assistance with refund"  
[X Link](https://x.com/airindia/status/2022217659769823344)  2026-02-13T07:53Z 724.8K followers, [--] engagements


"@bhavikpanchal87 Dear Dr. Panchal please note that points are credited based on the fare class booking conditions and the weightage assigned to each sector. We kindly appreciate your understanding in this matter"  
[X Link](https://x.com/airindia/status/2022221184532930825)  2026-02-13T08:07Z 724.8K followers, [--] engagements


"@Rajatbasu3 Dear Dr. Basuwe've reverted to you via DM. Please check your inbox"  
[X Link](https://x.com/airindia/status/2022228916312911918)  2026-02-13T08:38Z 724.8K followers, [--] engagements


"@trishaela Dear Ms. Nair you are permitted to carry an electronic Nebulizer in your checked-in baggage. However it is subject to security clearance. Looking forward to welcoming you onboard"  
[X Link](https://x.com/airindia/status/2022246554313396288)  2026-02-13T09:48Z 724.8K followers, [--] engagements


"@srksahani92100 Dear Mr. Sahaniin addition to the above for privacy we request you to delete the booking details from the open tweet to avoid any misuse"  
[X Link](https://x.com/airindia/status/2022257256755335201)  2026-02-13T10:31Z 724.8K followers, [--] engagements


"@anilanil007007 Dear Mr. Sharma our team tried reaching out to you on 11th Feb however were unable to connect. We have again highlighted your concern internally. Please allow us some more time to share an update via same email. Thank you for your patience"  
[X Link](https://x.com/airindia/status/2022295385360974323)  2026-02-13T13:02Z 724.8K followers, [--] engagements


"@DebojeetBhawal Dear Mr. Bhawal we're glad to hear we could make your flight memorable Our crew is grateful for your appreciation. See you again soon"  
[X Link](https://x.com/airindia/status/2022300996412809332)  2026-02-13T13:25Z 724.8K followers, [--] engagements


"@viraj5mhatre Dear Mr. Mhatre we are happy to note your experience and look forward to welcoming you onboard soon"  
[X Link](https://x.com/airindia/status/2022310502773432455)  2026-02-13T14:02Z 724.8K followers, [--] engagements


"@srikant_b8944 Dear Sir we're right here to assist you. Kindly help us with your booking details via DM for us to look into it"  
[X Link](https://x.com/airindia/status/2022353133427658761)  2026-02-13T16:52Z 724.7K followers, [---] engagements


"@Kanav1509 Hi we hear you. We are getting this checked. Please allow us some time. For privacy avoid sharing personal details publicly"  
[X Link](https://x.com/airindia/status/2022360778519790021)  2026-02-13T17:22Z 724.8K followers, [--] engagements


"@Minku_25 Dear Ms. Sharma we hear you. Please help us with the reference case ID via DM for us to check and assist you"  
[X Link](https://x.com/airindia/status/2022367238465146892)  2026-02-13T17:48Z 724.8K followers, [--] engagements


"@kaushik_uj41430 Dear Mr. Kaushik we empathize with your overall experience. We have taken notes of your inputs and are sharing them internally for necessary review and service enhancements. This will surely be looked into"  
[X Link](https://x.com/airindia/status/2022367959155642619)  2026-02-13T17:51Z 724.7K followers, [---] engagements


"@pankajmolekhi Dear Mr. Molekhi we are glad to note that you enjoyed our inflight meal and services. We look forward to having you onboard again soon"  
[X Link](https://x.com/airindia/status/2022386601213698418)  2026-02-13T19:05Z 724.8K followers, [---] engagements


"Dear Mr. Kumarrest assured we have already highlighted your details internally to our sales team for them to advise your travel agent to expedite the refund. You may also advise your agent to connect with our sales team directly if they require any additional support. We seek your kind understanding in this regard"  
[X Link](https://x.com/airindia/status/2022405934744850929)  2026-02-13T20:22Z 724.7K followers, [--] engagements


"@donarival Hi we hear you. Please help us with the PNR (if generated) or the flight number date of travel passenger's name and contact details via DM for us to check and assist you. For privacy avoid sharing personal details publicly"  
[X Link](https://x.com/airindia/status/2022406349729206366)  2026-02-13T20:23Z 724.8K followers, [--] engagements


"@Minku_25 Dear Ms. Sharmawe're in touch with you via DM"  
[X Link](https://x.com/airindia/status/2022429812925829605)  2026-02-13T21:56Z 724.7K followers, [--] engagements


"@AsurAndolan Dear Sir we understand your concern and our endeavor has always been to provide a seamless experience throughout to all passengers. Your concern has been duly noted and shared internally for necessary review. We hope for your kind understanding in this regard"  
[X Link](https://x.com/airindia/status/2022433439321039033)  2026-02-13T22:11Z 724.7K followers, [--] engagements


"@InfidelZionist Hi thank you for reaching out to us"  
[X Link](https://x.com/airindia/status/2022485479611076766)  2026-02-14T01:38Z 724.7K followers, [--] engagements


"@Sk8152727272741 Dear Sir we hear you and are reviewing your concern internally. Please allow us some time to get back to you with an update. Thank you for your patience. For your privacy please delete your PNR from the tweet to avoid any potential misuse"  
[X Link](https://x.com/airindia/status/2022494883534246132)  2026-02-14T02:15Z 724.7K followers, [--] engagements


"@jayjanardan Dear Mr. Pandey we empathize with your experience. Weve noted your inputs and shared them internally for necessary review. Thank you for bringing this to our notice"  
[X Link](https://x.com/airindia/status/2022498581090050411)  2026-02-14T02:30Z 724.7K followers, [--] engagements


"@anilanil007007 Dear Mr. Sharma we are actively looking into your concern. We will get back to you soon via the same email. We appreciate your continued patience"  
[X Link](https://x.com/airindia/status/2022521731735601263)  2026-02-14T04:02Z 724.7K followers, [--] engagements


"Dear Sir we understand the importance of your concern. Please note that the concern will be reviewed internally for an appropriate action in accordance with our established policies and procedures. We value your inputs and appreciate you taking the time to bring this to our attention"  
[X Link](https://x.com/airindia/status/2022529690175705114)  2026-02-14T04:33Z 724.7K followers, [--] engagements


"@roshanpaul25 Dear Mr. Paul we are actively working on your concern and will share an update soon. Your patience in the interim is highly appreciated"  
[X Link](https://x.com/airindia/status/2022540240574124253)  2026-02-14T05:15Z 724.7K followers, [--] engagements


"@sribulusu6 Dear Ms. Sri we hear you. We are getting this checked. Please allow us some time. For privacy avoid sharing booking details publicly"  
[X Link](https://x.com/airindia/status/2022547068640989352)  2026-02-14T05:42Z 724.7K followers, [--] engagements


"@bbg0665 Hi we've noted your details. Please DM your boarding pass so we may look into this further. For your privacy kindly delete your PNR from the tweet to avoid any potential misuse"  
[X Link](https://x.com/airindia/status/2022551334214570063)  2026-02-14T05:59Z 724.7K followers, [--] engagements


"@ajasha26 Dear Mr. Sharma we hear you and would request you to please share the PIR copy/number and bag tag along with the ticket details via DM. We'll check and assist you"  
[X Link](https://x.com/airindia/status/2022551713841090643)  2026-02-14T06:01Z 724.7K followers, [--] engagements


"@PraveenBN1 Dear Mr. Nair we hear you. Kindly DM your booking details for us to check and assist you"  
[X Link](https://x.com/airindia/status/2022580472677822587)  2026-02-14T07:55Z 724.7K followers, [---] engagements


"@sh12101584 Dear Ms. Shukla we hear you. Please DM the passenger's booking details for us to check and assist you"  
[X Link](https://x.com/airindia/status/2022581949534212159)  2026-02-14T08:01Z 724.8K followers, [--] engagements


"@sachinkhetan7 Dear Mr. Khetan we appreciate your concern and have carefully reviewed it. We've offered the best possible resolution via email. Thank you for your kind understanding"  
[X Link](https://x.com/airindia/status/2022588036454977894)  2026-02-14T08:25Z 724.8K followers, [--] engagements


"@PraveenBN1 Dear Mr. Nairwe've written to you via DM. Please check and acknowledge the same"  
[X Link](https://x.com/airindia/status/2022593387824918608)  2026-02-14T08:46Z 724.7K followers, [---] engagements


"@DwellingDeep_ Dear Mr. Sharmawe understand your concern. As checked our team has already reverted to you via email. Thank you for your kind understanding"  
[X Link](https://x.com/airindia/status/2022639683352801289)  2026-02-14T11:50Z 724.7K followers, [--] engagements


"@JatannVij Dear Mr. Vij we hear you. Rest assured we have duly noted your inputs and shared it internally for review. This will surely be looked into. We appreciate your understanding"  
[X Link](https://x.com/airindia/status/2022645532808941625)  2026-02-14T12:14Z 724.8K followers, [--] engagements


"@DrPulakDe Dear Dr. De we're glad to hear about your experience and look forward to flying with you again soon"  
[X Link](https://x.com/airindia/status/2022646382151241817)  2026-02-14T12:17Z 724.7K followers, [--] engagements


"@laksh_97 Dear Mr. Sharma we hear you. Kindly share the passengers bag tag number booking details and the PIR copy via DM so we can look into this further"  
[X Link](https://x.com/airindia/status/2022886519250518072)  2026-02-15T04:11Z 724.7K followers, [--] engagements


"@laksh_97 Dear Mr. Sharmawe're in touch with you via DM"  
[X Link](https://x.com/airindia/status/2022891397985243533)  2026-02-15T04:31Z 724.7K followers, [--] engagements


"@Dr_HarshRanjan Dear Dr. Ranjan we understand your concern. Kindly help us with your booking details via DM for us to share it internally for necessary review"  
[X Link](https://x.com/airindia/status/2022895100553236948)  2026-02-15T04:45Z 724.7K followers, [--] engagements


"@Dr_HarshRanjan Dear Mr. Ranjan we understand your concerns and empathies with the experience. Please note that if the baggage weight exceeds the allowable limits applicable charges will be applied. Hence the charges have been collected as per our policy. We appreciate your understanding"  
[X Link](https://x.com/airindia/status/2022965098495852646)  2026-02-15T09:23Z 724.7K followers, [--] engagements


"@alok_uk Dear Mr. Sharma please share your Maharaja Club ID a valid govt. ID proof and PNR details via DM. We will get this checked"  
[X Link](https://x.com/airindia/status/2022965843827855561)  2026-02-15T09:26Z 724.7K followers, [--] engagements


"@HeySamir Dear Sir we've acknowledged your concern via DM"  
[X Link](https://x.com/airindia/status/2022966637205520760)  2026-02-15T09:30Z 724.7K followers, [--] engagements


"@Dr_HarshRanjan Dear Mr. Ranjan we've written to you via DM. Please check and acknowledge the same"  
[X Link](https://x.com/airindia/status/2023007889301131554)  2026-02-15T12:14Z 724.7K followers, [--] engagements


"@rosymrsamal Dear Mr. Samal we have shared a response on DM and you may check your inbox"  
[X Link](https://x.com/airindia/status/2023068526748352969)  2026-02-15T16:14Z 724.7K followers, [--] engagements


"Dear Mr. Goyalwe acknowledge your concern. While we always try to operate on time our operations are dependent on multiple factors some of which are beyond our control and may lead to delays or disruptions. Rest assured we have taken note of your remarks and we hope to offer you a seamless experience in the future. Thank you for your understanding"  
[X Link](https://x.com/airindia/status/2022303242429034496)  2026-02-13T13:34Z 724.7K followers, [--] engagements


"@Archasha7 Dear Ms. Sharma we hear you. Kindly DM a copy of the PIR (Property Irregularity Report) filled at the arrival airport before leaving the premises along with the bag tag number and booking details. We shall get this checked"  
[X Link](https://x.com/airindia/status/2022550948254749171)  2026-02-14T05:58Z 724.7K followers, [----] engagements


"@EktaChandrakar We understand your concern Ms. Chandrakar. Please rest assured we're addressing this and will get back to you with an update soon. For your privacy kindly delete your PNR from the tweet to avoid any potential misuse"  
[X Link](https://x.com/airindia/status/2022685985935626307)  2026-02-14T14:54Z 724.7K followers, [--] engagements


"@Kumarvi79368238 Dear Mr. Kumar your checkin is now successfully completed and weve sent your boarding pass to your registered email address. You may also download it from our website. For your privacy kindly delete your PNR from the tweet to avoid any potential misuse"  
[X Link](https://x.com/airindia/status/2022710982880170390)  2026-02-14T16:34Z 724.7K followers, [--] engagements


"@Kabiranand9307 Dear Mr. Anand we understand flight disruptions can be inconvenient. The delay is due to operational reasons and our team is working to minimize the impact. Our ground staff has been alerted to assist and keep passengers updated. Thank you for your patience"  
[X Link](https://x.com/airindia/status/2022712676401705143)  2026-02-14T16:40Z 724.7K followers, [---] engagements


"@phshah321 Dear Mr. Shah we hear you. We are looking into your concern on priority. Please allow us some time"  
[X Link](https://x.com/airindia/status/2022723094591476155)  2026-02-14T17:22Z 724.7K followers, [--] engagements


"Dear Mr. Jain we hear you. Please note that it is the sole responsibility of the passengers to take care of their personal belongings during the flight as the airline cannot be held liable for any loss. Please share the picture of the lost item via DM we'll get this checked. For privacy avoid sharing booking details publicly. https://twitter.com/i/web/status/2022743989288636854 https://twitter.com/i/web/status/2022743989288636854"  
[X Link](https://x.com/airindia/status/2022743989288636854)  2026-02-14T18:45Z 724.7K followers, [--] engagements


"@kunalbansal2511 Dear Mr. Bansal we hear you. Please let us know if you informed the delivery person about the damaged bag for us to look into it. For privacy avoid sharing personal details publicly"  
[X Link](https://x.com/airindia/status/2022753176450142393)  2026-02-14T19:21Z 724.7K followers, [--] engagements


"@BinnyHora Dear GP Capt. Hora we've responded to your concern via DM. Please check and acknowledge"  
[X Link](https://x.com/airindia/status/2022769286281114032)  2026-02-14T20:25Z 724.7K followers, [--] engagements


"We hear you Ms. Kaur. We always strive to ensure a seamless experience throughout the journey. As a valued customer your input regarding both your onward and return trips have been carefully documented for internal review helping us enhance our service in the future. We sincerely appreciate your understanding and support. https://twitter.com/i/web/status/2022781462555349423 https://twitter.com/i/web/status/2022781462555349423"  
[X Link](https://x.com/airindia/status/2022781462555349423)  2026-02-14T21:14Z 724.7K followers, [--] engagements


"@AlertSoul Dear Mr. Grewal we understand that you have been re-united with your baggage. If not our airport team shall connect with you shortly for delivery. We appreciate your patience and kind understanding"  
[X Link](https://x.com/airindia/status/2022924575881990655)  2026-02-15T06:42Z 724.7K followers, [--] engagements


"Hi since this is an international booking we are unable to add remarks to it. Additionally we assisted you earlier as an exception. We always advise guests to recheck their name details for accuracy before proceeding with the payment and the same details are clearly mentioned on our website as well. For tickets booked via travel agents or online travel portals we request you to contact your respective travel agency. Further you may check our more info. https://www.airindia.com/in/en/passenger-name-format.html https://www.airindia.com/in/en/passenger-name-format.html"  
[X Link](https://x.com/airindia/status/2022966759410770116)  2026-02-15T09:30Z 724.7K followers, [--] engagements


"@OMRcat Dear Mr. Thomas we understand your concern. Please share your flight details for us to check and update you"  
[X Link](https://x.com/airindia/status/2022980143527211406)  2026-02-15T10:23Z 724.7K followers, [---] engagements


"Dear Mr. Thomaswe acknowledge your concern. While we always try to operate on time our operations are dependent on multiple factors some of which are beyond our control and may lead to delays or disruptions. Rest assured we have taken note of your remarks and we hope to offer you a seamless experience in the future. Thank you for your understanding. https://twitter.com/i/web/status/2022987875655319560 https://twitter.com/i/web/status/2022987875655319560"  
[X Link](https://x.com/airindia/status/2022987875655319560)  2026-02-15T10:54Z 724.7K followers, [--] engagements


"Dear Mr. Saxena we acknowledge the details you have shared and have carefully reviewed the same. Upon review we observed that the travel was commenced with Qatar Airways. Therefore we kindly request you to connect directly with the respective airline for any further assistance as they will be best equipped to support you regarding this matter. Thank you for your cooperation and kind understanding. For privacy avoid sharing personal details publicly. https://twitter.com/i/web/status/2022998492118176037 https://twitter.com/i/web/status/2022998492118176037"  
[X Link](https://x.com/airindia/status/2022998492118176037)  2026-02-15T11:36Z 724.7K followers, [--] engagements


"Dear Mr. Singh we have reviewed your concern and found that the passenger reported after the checkin closure time which is [--] minutes prior to departure. As a result our staff was unable to accommodate him on the scheduled flight and the booking was accordingly marked as a no-show. We recommend reaching out to your travel agency to initiate a refund request for any applicable charges"  
[X Link](https://x.com/airindia/status/2023024510291902749)  2026-02-15T13:20Z 724.7K followers, [--] engagements


"@hpy69035 Hi we understand your disappointment and always aim to minimize any disruption. We have duly noted your input for internal review. Hope to serve you better in the near future. For privacy avoid sharing personal details publicly"  
[X Link](https://x.com/airindia/status/2023060540285927914)  2026-02-15T15:43Z 724.7K followers, [--] engagements


"@misra1964 Hi we completely understand and empathize with your concern. The flight was delayed due to operational reasons. We've duly noted your feedback for necessary review. This will surely be looked into. We appreciate your understanding"  
[X Link](https://x.com/airindia/status/2023070273625534496)  2026-02-15T16:21Z 724.7K followers, [--] engagements


"@HeySamir Dear Sir we have shared a detailed response via DM. Kindly check and acknowledge the same"  
[X Link](https://x.com/airindia/status/2023072156222140903)  2026-02-15T16:29Z 724.7K followers, [--] engagements


"@tusharvaidya2 Dear Mr. Vaidya we know last-minute delays are certainly unexpected. The flight was delayed due to operational reasons andis now airborne. We are committed to getting you to your destination as soon as possible. Thank you for your patience and understanding during this time"  
[X Link](https://x.com/airindia/status/2023078049806479610)  2026-02-15T16:52Z 724.7K followers, [--] engagements


"@subhramoy Dear Mr. Paul we're glad to hear that our staff assisted you well. Please feel free to reach out to us if you need any further assistance"  
[X Link](https://x.com/airindia/status/2023103006406041778)  2026-02-15T18:31Z 724.7K followers, [--] engagements


"@SWaguzari Dear Mr. Waguzariwe're in touch with you via DM. Please check your inbox"  
[X Link](https://x.com/airindia/status/2023231383238582405)  2026-02-16T03:02Z 724.7K followers, [--] engagements


"Dear Mr. Kumar while we take utmost care during loading of bags into the aircraft there are still some areas like inside the hold area of the aircraft or the baggage belt where bags tend shift around and also there are also areas through which the baggage passes that are beyond airline control. We wish to inform you that your inputs have been duly noted and highlighted internally for necessary review. This will surely be looked into. For your privacy kindly delete your PNR from the tweet to avoid any potential misuse. https://twitter.com/i/web/status/2023242923366629498"  
[X Link](https://x.com/airindia/status/2023242923366629498)  2026-02-16T03:47Z 724.7K followers, [--] engagements


"Dear Sir we understand the concern and would like to inform you the check-in counters close [--] min before departure and the boarding gate closes [--] min prior. However we always suggest our guests to reach out to the airport by 2-3hrs prior for hassle free travel. Please get in touch with the airport team for any real time assistance. For privacy avoid sharing personal details publicly. https://twitter.com/i/web/status/2023255997532512496 https://twitter.com/i/web/status/2023255997532512496"  
[X Link](https://x.com/airindia/status/2023255997532512496)  2026-02-16T04:39Z 724.7K followers, [--] engagements


"@K_nandanS Dear Mr. Singh we are pleased to assist you"  
[X Link](https://x.com/airindia/status/2023256961295450339)  2026-02-16T04:43Z 724.7K followers, [--] engagements


"Dear Sir we hear you. Please note that the amount is always refunded to the original form of payment. In case the booking was made through a travel agent we request you to kindly connect with them directly for further assistance. Also you may share your PNR with us via DM so we can highlight and review the same from our end. https://twitter.com/i/web/status/2023266055465103842 https://twitter.com/i/web/status/2023266055465103842"  
[X Link](https://x.com/airindia/status/2023266055465103842)  2026-02-16T05:19Z 724.7K followers, [--] engagements


"@m_btripathi Hi we hear you and have already responded to you in detail regarding your concern via email. Look forward to your kind understanding on the matter. For privacy avoid sharing personal details publicly"  
[X Link](https://x.com/airindia/status/2023292428510507291)  2026-02-16T07:04Z 724.7K followers, [--] engagements


"Dear Mr. Kumar we empathize with your experience. We would like to inform you that the delay of flight AI111 occurred due to the late arrival of the incoming aircraft. The flight departed at 0900hrs (local time) from LHR on the same day and we note that you have already completed your journey. We have also duly noted your insights regarding the inflight services and are sharing it internally for a thorough review. Your observations will be carefully examined and appropriate measures will be taken to prevent such issues in the future. We truly value your input as it helps us enhance the"  
[X Link](https://x.com/airindia/status/2023301892026036415)  2026-02-16T07:42Z 724.7K followers, [--] engagements


"@praveenkt Dear Mr. Thakur weare in touch with you via DM"  
[X Link](https://x.com/airindia/status/2023319218184400899)  2026-02-16T08:51Z 724.7K followers, [--] engagements


"@sngupta65 Hi we are already in touch with the respective passenger for assistance. We kindly request you to maintain a single thread of communication for ease of processing. We appreciate your kind understanding"  
[X Link](https://x.com/airindia/status/2023342127779090793)  2026-02-16T10:22Z 724.7K followers, [--] engagements


"Hi as checked the amount will get auto reverse in the same mode of payment within [--] hours. We request you to wait some time. Additionally if you need assistance with seat booking please let us know. Well be happy to help. For privacy please remove booking details from open tweet to avoid any misuse. https://twitter.com/i/web/status/2023350411772793227 https://twitter.com/i/web/status/2023350411772793227"  
[X Link](https://x.com/airindia/status/2023350411772793227)  2026-02-16T10:55Z 724.7K followers, [--] engagements


"@SWaguzari Dear Mr. Waguzari we have shared a response with you over DM for your reference"  
[X Link](https://x.com/airindia/status/2022793306204406135)  2026-02-14T22:01Z 724.7K followers, [--] engagements


"@dr_nsaxena Dear Dr. Saxena we hear you. Please help us with the booking details (6-digit alphanumeric PNR or 13-digit e-ticket number starting with 098) via DM for us to check and assist you"  
[X Link](https://x.com/airindia/status/2022794193454997748)  2026-02-14T22:04Z 724.7K followers, [---] engagements


"@saurav170288 Dear Mr. Bhattacharyawe empathize with your experience. We are looking into it on priority. Please allow us some time. For privacy avoid sharing personal details publicly"  
[X Link](https://x.com/airindia/status/2022837817592942861)  2026-02-15T00:58Z 724.7K followers, [--] engagements


"@rosymrsamal Dear Mr. Samal we have acknowledged your concern via DM"  
[X Link](https://x.com/airindia/status/2023316377961165047)  2026-02-16T08:39Z 724.7K followers, [--] engagements

Limited data mode. Full metrics available with subscription: lunarcrush.com/pricing