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[@FitbitSupport](/creator/twitter/FitbitSupport)
"@shicks0 @digitalcalz @shicks0 Hi Stephen. We're sorry for the inconvenience. Thanks for trying a fix and sharing the screenshot. To further assist you DM us your Fitbit email Fitbit device model full name and your country of residence so we can take a look into it"  
[X Link](https://x.com/FitbitSupport/status/1982539526904951194) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-26T20:07Z 222.6K followers, XX engagements


"@Cortsia Hi @Cortsia. Sorry to hear this. Mind if we step in We recommend following the syncing troubleshooting steps on this page: If you need our help please DM us your email address Fitbit device full name & country of residence"  
[X Link](https://x.com/FitbitSupport/status/1982549953835622495) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-26T20:48Z 222.6K followers, XX engagements


"@Cortsia Hi there. Mind if we step in Sorry to hear about the trouble but thanks for trying fix. Try our troubleshoots at If issue persists DM your Fitbit email device in question full name and country so we can take a closer look"  
[X Link](https://x.com/FitbitSupport/status/1982555458914189358) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-26T21:10Z 222.6K followers, XX engagements


"@Only3eyebrows @Only3eyebrows Hi there. Sorry to hear this. Thanks for the screenshots. Please try to log out of the app force quit the app reboot your phone and log back in. So we can check it further send us a DM of your full name country of residence and Fitbit email address"  
[X Link](https://x.com/FitbitSupport/status/1982567829409870312) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-26T21:59Z 222.6K followers, XX engagements


"@Taylor81010 Hi Lar. We're very active but sorry to hear this. The Fitbit app is up and running. Try updating your Fitbit app to version XXXX & following the sync tips here: If you still need help DM us your email address so we can check"  
[X Link](https://x.com/FitbitSupport/status/1982596063119704434) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-26T23:51Z 222.7K followers, XX engagements


"@certifiednuie Hi there. Fitbit device can only receive notifications from your phone. See: (How do notifications work on my Fitbit device). For assistance DM us with your full name email address device model and your country of residence"  
[X Link](https://x.com/FitbitSupport/status/1982966690171260983) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-28T00:24Z 222.6K followers, XX engagements


"@LassePosts Hi @LassePosts. If you need our help about this. Please feel free to send us a DM along with your Fitbit account email address the Fitbit device that you have full name and your country of residence"  
[X Link](https://x.com/FitbitSupport/status/1983199233327919210) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-28T15:48Z 222.6K followers, XX engagements


"@eevie_bugg Hi there. Sorry to hear this. For us to further assist you DM us the following details: More info about the issue on your broken device exact Fitbit model Fitbit email address your full name and country of residence"  
[X Link](https://x.com/FitbitSupport/status/1978759876063944823) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-16T09:48Z 222.6K followers, XX engagements


"Hi Kathleen. Sorry to hear this but thanks for troubleshooting To better assist you please provide more info about the issue on your Fitbit app. Also please DM us your Fitbit account email address Fitbit device full name and country of residence so we can take a closer look"  
[X Link](https://x.com/FitbitSupport/status/1978989933927727450) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-17T01:02Z 222.6K followers, XX engagements


"Hi @_rebecca_la. Thanks for your effort. Do you mean your Fitbit's screen does not turn on after placing it on the charger It turns on but immediately turns back off when unplugged from a power source DM your full name Fitbit email address Device model and country of residence"  
[X Link](https://x.com/FitbitSupport/status/1979017959885394270) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-17T02:53Z 222.7K followers, XX engagements


"@TehronRoyes Hi Tehron. Try restarting it as shown here: If it doesn't work try these other charging tips: If it's a no-go DM us your full name child's Fitbit email & country of residence"  
[X Link](https://x.com/FitbitSupport/status/1979181419952750636) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-17T13:43Z 222.7K followers, XX engagements


"@dairymaxxing @dairymaxxing Hi there. Various factors can affect how your total calorie burn is calculated which you can learn more about at For further help DM us your Fitbit account email address country you're in & complete name"  
[X Link](https://x.com/FitbitSupport/status/1979540961098182775) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-18T13:31Z 222.7K followers, XXX engagements


"@GMidonnet Hi Gilbert. Sorry for the experience. So we can look further into this please send us a DM of the following: -Is the device itself stopped working or one of its features -Your full name -Your country of residence -Your Fitbit email address"  
[X Link](https://x.com/FitbitSupport/status/1979677595340853429) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-18T22:34Z 222.6K followers, XX engagements


"@spiderlashes666 @spiderlashes666 Hi there. We're sorry to hear this. Thanks for the photo. To better assist you please DM your full name your Fitbit email your country of residence and the retailer name so we can check your account"  
[X Link](https://x.com/FitbitSupport/status/1979903412373258455) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-19T13:32Z 222.6K followers, XX engagements


"@PinkYukiWuki Hi Yuki. Sorry to hear this. Please sync your device then log out of the app force quit the app reboot your phone and log back in to check. Should the issue persist send us a DM of your name country of residence Fitbit email address and device name"  
[X Link](https://x.com/FitbitSupport/status/1980071592106283499) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-20T00:40Z 222.7K followers, XXX engagements


"@PinkYukiWuki Hi Yuki. Mind if we step in To help fix this try to log out of the app force quit it reboot your phone and then log back in then manually sync your device too. If issue persists DM us your Fitbit email Fitbit device full name and country so we can take a closer look"  
[X Link](https://x.com/FitbitSupport/status/1980074216989856108) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-20T00:50Z 222.6K followers, XXX engagements


"@SagDecWho Hi there we're sorry for the trouble. To help you fix the issue try logging out of the Fitbit app reboot your phone and log back in. If it's still not working after following these steps DM us your full name Fitbit email address and country of residence"  
[X Link](https://x.com/FitbitSupport/status/1980132470700786002) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-20T04:42Z 222.6K followers, XX engagements


"@SimonWheeler8 Hi Simon. Sorry to hear this. Thanks for troubleshooting. Have you tried following these restart steps: Inspire X Try these battery tips: If still a no-go DM us with your Fitbit email address name & country you're in to check"  
[X Link](https://x.com/FitbitSupport/status/1980255685162983706) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-20T12:52Z 222.7K followers, XXX engagements


"@EngineerPrepper Hi there. Thanks for your post. We offer a 45-day return policy for products purchased directly from our online store. In order for us to further discuss your concerns send us a DM of your full name country of residence and Fitbit email address"  
[X Link](https://x.com/FitbitSupport/status/1980387671890387428) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-20T21:36Z 222.6K followers, XX engagements


"@sage_of_theages Hi there We're sorry for the trouble. If you're having issues connecting a third-party app to your Fitbit account see these tips: If you still need help DM us your full name Fitbit email address and country of residence"  
[X Link](https://x.com/FitbitSupport/status/1980538755539681315) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-21T07:36Z 222.6K followers, XX engagements


"@spookyzstarrs Hi there. We're just stepping in. If you have a Fitbit account you can try manually logging it by: You can also use phone with the Fitbit app:"  
[X Link](https://x.com/FitbitSupport/status/1980783721184723450) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-21T23:50Z 222.6K followers, XX engagements


"@Cultcaiine Hi @Cultcaiine. You can always manually log an activity for cases like this. See: (How to manually log exercises in the Fitbit app). For assistance DM us your full name Fitbit account email address and your country of residence"  
[X Link](https://x.com/FitbitSupport/status/1980820039059034545) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-22T02:14Z 222.6K followers, XX engagements


"@b0g_vvitch Hi Anastasia. Sorry for the trouble. Try these battery saving tips: ("What are tips to extend my Fitbit device's battery life"). DM us your full name Fitbit account email address Fitbit device and your country of residence"  
[X Link](https://x.com/FitbitSupport/status/1980943873439387714) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-22T10:26Z 222.6K followers, XX engagements


"@EdCharbeneau Hi Ed. Sorry to hear this. Thanks for giving your wrist a rest. For more care tips please check this link: DM us your Fitbit email address full name name of your device and country of residence to check"  
[X Link](https://x.com/FitbitSupport/status/1981040374920454630) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-22T16:50Z 222.6K followers, XX engagements


"@lizzy_novel Hi there. Sorry to hear this. Please review the tips to sync your device at under "Fitbit devices". To get a closer look DM us your full name Fitbit email address phone model and its OS version and your country of residence"  
[X Link](https://x.com/FitbitSupport/status/1981063165623341532) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-22T18:20Z 222.7K followers, XX engagements


"@onomonopia Hi there. Sorry about this. If your device turn on when it's plugged and turn off immediately after unplugged restart it. See (under your device's name). DM us your full name Fitbit email exact device and country of residence so we can check"  
[X Link](https://x.com/FitbitSupport/status/1981280954258804772) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-23T08:46Z 222.6K followers, XX engagements


"@elsieedt Hi Elsie. Sorry to hear this. Try a restart: For info about step tracking see: DM us your full name Fitbit email Fitbit device model and your country of residence to check"  
[X Link](https://x.com/FitbitSupport/status/1981314447558816189) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-23T10:59Z 222.7K followers, XX engagements


"@marg0cals Hi there. We're just stepping in. Please follow the troubleshooting tips on this page that can help sync your Fitbit device to another app: You may DM us your email address full name & country of residence if you need help"  
[X Link](https://x.com/FitbitSupport/status/1981383622360780985) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-23T15:34Z 222.7K followers, XX engagements


"@hellogsls12345 Hi there. We're just stepping in. If you purchased a new charger on the Google Store you can return it within XX days from the time you received it. If you need further help with your Fitbit Luxe please DM us your email address full name and country of residence"  
[X Link](https://x.com/FitbitSupport/status/1981394410874015954) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-23T16:16Z 222.6K followers, XX engagements


"@Sipho_Mudau Hi there. Sorry to hear this. To lear more on "How accurate are Fitbit devices" please visit this link For further assistance please contact our support team at:"  
[X Link](https://x.com/FitbitSupport/status/1981398066612625588) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-23T16:31Z 222.6K followers, XX engagements


"@deboodhi Hi Bhagyashree. It usually appears when you perform a factory reset. Please try these steps: Unpair your device from your phone's Bluetooth force quit the Fitbit app and turn off the Bluetooth. DM us your full name Fitbit email and country of residence so we can check"  
[X Link](https://x.com/FitbitSupport/status/1981661133791469842) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-24T09:56Z 222.7K followers, XX engagements


"@Norlaine @Norlaine Hi Dr Norlaine. Sorry to hear this. Please try to restart your device. Go to and look for your device name. DM us your full name Fitbit email address and your country of residence so we can get a closer look"  
[X Link](https://x.com/FitbitSupport/status/1981691319933108726) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-24T11:56Z 222.7K followers, XX engagements


"@JaysusPerv Hi @JaysusPerv. Thanks for the photos. Please try to sync your original watch manually as instructed at as this usually helps. For further assistance DM us your Fitbit account email address country of residence the broken Fitbit model you own & your full name"  
[X Link](https://x.com/FitbitSupport/status/1981692582708031926) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-24T12:01Z 222.7K followers, XX engagements


"@franwghtlss Hi Fran. Sorry for the trouble. Please DM us with more details about the inaccuracy issue that you're experiencing. Also provide us with your full name Fitbit email Fitbit model and country of residence so we can take a closer look"  
[X Link](https://x.com/FitbitSupport/status/1981931801829400955) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-25T03:52Z 222.6K followers, XX engagements


"@jdaverhea Hi Dave. Sorry to hear this. For more info on tracking heart rate and tips to improve accuracy visit If you need further assistance DM us your full name Fitbit email Fitbit device model and country of residence so we can check"  
[X Link](https://x.com/FitbitSupport/status/1982134621203505477) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-25T17:18Z 222.6K followers, XX engagements


"@digitalcalz @digitalcalz Hi there. We're sorry to hear this. Thanks for the screenshot. Log out of the Fitbit app then force-quit the app. Reboot your phone. Log back into the app. To further assist DM us your full name Fitbit device model Fitbit email address and country of residence"  
[X Link](https://x.com/FitbitSupport/status/1982487080597860813) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-26T16:38Z 222.6K followers, XXX engagements


"@SYS329 Hi Shannon. Sorry to hear this. We're just stepping in. Please DM us your Fitbit account email address full name country of residence and more details about what happened to your Fitbit Charge X so we can assist"  
[X Link](https://x.com/FitbitSupport/status/1982499834725556712) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-26T17:29Z 222.6K followers, XX engagements


"@iams0verylonely Sorry to hear this. If your device is still lost after trying those steps not that we do not replace lost devices. For more info about the Fitbit's warranty please see"  
[X Link](https://x.com/FitbitSupport/status/1982512261789823309) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-26T18:18Z 222.7K followers, XX engagements


"Hi @BabyBoomerUK. This isn't the experience we want you to have. Follow the steps under "How do I attach the charging cable to my Fitbit device" "Ace X Inspire X and Inspire 3" at since these usually help. For further assistance DM us your Fitbit account email address country you're in & your full name"  
[X Link](https://x.com/FitbitSupport/status/1982739762881368380) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-27T09:22Z 222.6K followers, XX engagements


"@n3ss4l Hi there. Sorry to hear this. Please try our tips on finding your Fitbit device here: For more help please send us a DM of your full name country of residence Fitbit email address and device name"  
[X Link](https://x.com/FitbitSupport/status/1983023799030202544) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-28T04:11Z 222.7K followers, XX engagements


"@PrttySmrtJokr Hi There. Mind we step in Sorry to hear this. We recommend checking the requirements and trying the troubleshooting tips for notifications here: For further help DM us your Fitbit email address full name name of the device & the country you're in"  
[X Link](https://x.com/FitbitSupport/status/1983216630994768335) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-28T16:57Z 222.6K followers, XX engagements


"@mossbabies_ Hi there. We're sorry to hear this. If you cant get notifications visit: (Why are notifications delayed or missing). To further assists you DM your full name your Fitbit email and your country of residence so we can check your account"  
[X Link](https://x.com/FitbitSupport/status/1982841315403399462) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-27T16:06Z 222.6K followers, XX engagements


"@phrogu3 @phrogu3 Hi Daisy. Sorry to hear this. Thanks for the screenshot. Upon checking you have a high zone minutes and this is the reason why the calories burned are also high. So we can check this send us a DM of your full name country of residence and Fitbit email"  
[X Link](https://x.com/FitbitSupport/status/1983364631847404030) [@FitbitSupport](/creator/x/FitbitSupport) 2025-10-29T02:45Z 222.6K followers, XX engagements