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[@smccarron](/creator/twitter/smccarron)
"@Parax @accurascale Maybe drop support a line to take a look. Unless those items are not longer on the database at all there should still be images"  
![@smccarron Avatar](https://lunarcrush.com/gi/w:16/cr:twitter::11088412.png) [@smccarron](/creator/x/smccarron) on [X](/post/tweet/1945927901578252304) 2025-07-17 19:25:39 UTC 1328 followers, XX engagements


"@Parax @accurascale You can click into the order and see the details even if there are no images shown too. hth"  
![@smccarron Avatar](https://lunarcrush.com/gi/w:16/cr:twitter::11088412.png) [@smccarron](/creator/x/smccarron) on [X](/post/tweet/1945928442228133906) 2025-07-17 19:27:48 UTC 1328 followers, XX engagements


"@Parax @accurascale Its more likely those products are no longer in the database. We always recommend you save a pdf of your invoice for your records (which also includes pictures)"  
![@smccarron Avatar](https://lunarcrush.com/gi/w:16/cr:twitter::11088412.png) [@smccarron](/creator/x/smccarron) on [X](/post/tweet/1945924858132541669) 2025-07-17 19:13:34 UTC 1328 followers, XX engagements