#  @metalhelpsme Metal Client Services Metal Client Services posts on X about metal, status, client, we are the most. They currently have [-----] followers and [---] posts still getting attention that total [--] engagements in the last [--] hours. ### Engagements: [--] [#](/creator/twitter::1230000336418435072/interactions)  - [--] Week [---] -91% - [--] Month [------] +1,150% - [--] Months [------] -30% - [--] Year [-------] +106% ### Mentions: [--] [#](/creator/twitter::1230000336418435072/posts_active)  - [--] Month [--] -42% - [--] Months [---] +71% - [--] Year [---] +58% ### Followers: [-----] [#](/creator/twitter::1230000336418435072/followers)  - [--] Week [-----] -0.06% - [--] Month [-----] +2.40% - [--] Months [-----] +25% - [--] Year [-----] +80% ### CreatorRank: undefined [#](/creator/twitter::1230000336418435072/influencer_rank)  ### Social Influence **Social category influence** [cryptocurrencies](/list/cryptocurrencies) [finance](/list/finance) [technology brands](/list/technology-brands) [stocks](/list/stocks) [exchanges](/list/exchanges) [products](/list/products) [automotive brands](/list/automotive-brands) [countries](/list/countries) [social networks](/list/social-networks) [travel destinations](/list/travel-destinations) **Social topic influence** [metal](/topic/metal), [status](/topic/status), [client](/topic/client) #258, [we are](/topic/we-are), [the official](/topic/the-official), [network](/topic/network), [pay](/topic/pay), [in the](/topic/in-the), [request](/topic/request), [social](/topic/social) **Top accounts mentioned or mentioned by** [@metalpaysme](/creator/undefined) [@marshallhayner](/creator/undefined) [@xprnetwork](/creator/undefined) [@metalxapp](/creator/undefined) [@metalpaycom](/creator/undefined) [@willtdbn](/creator/undefined) [@webauthwallet](/creator/undefined) [@metallicustdbn](/creator/undefined) [@paulgrey](/creator/undefined) [@markobandis](/creator/undefined) [@1nationunderxrp](/creator/undefined) [@coco7486438381](/creator/undefined) [@starjones548807](/creator/undefined) [@protonxpr](/creator/undefined) [@anthonyogbuefi1](/creator/undefined) [@number1profile](/creator/undefined) [@mcdonalds](/creator/undefined) [@samsepi0l66](/creator/undefined) [@chiefsatori](/creator/undefined) [@loanprotocol](/creator/undefined) **Top assets mentioned** [Metal (MTL)](/topic/$mtl) [WalletConnect Token (WCT)](/topic/wallet) [XPR Network (XPR)](/topic/$xpr) [USDC (USDC)](/topic/usdc) [Ethereum (ETH)](/topic/ethereum) [Bitcoin (BTC)](/topic/bitcoin) [Alphabet Inc Class A (GOOGL)](/topic/$googl) [XRP (XRP)](/topic/xrp) [Hedera (HBAR)](/topic/hedera) [Coinbase Global Inc. (COIN)](/topic/coinbase) [Solana (SOL)](/topic/solana) ### Top Social Posts Top posts by engagements in the last [--] hours "As our @MetalPaysMe community grows everyday we want to make sure all of our users get the dedicated support they need. So we were born. Just for you. Whether you have questions about Metal Pay Metal Vault or (soon) Metal X we're just a DM or a shake of your phone away" [X Link](https://x.com/anyuser/status/1233073189598593024) 2020-02-27T16:55Z [----] followers, [--] engagements "Hey Friends Thank you to the users who have reported difficulties when logging into the Metal Pay app. We've heard your voices and are currently working diligently to resolve this issue. We will provide an update as soon as possible" [X Link](https://x.com/metalhelpsme/status/1234597553540235264) 2020-03-02T21:52Z [----] followers, [--] engagements "π¨π¨π¨ UPDATE π¨π¨π¨ The issue has been resolved Thank you all for your patience and keeping Metal Pay awesome Hey Friends Thank you to the users who have reported difficulties when logging into the Metal Pay app. We've heard your voices and are currently working diligently to resolve this issue. We will provide an update as soon as possible Hey Friends Thank you to the users who have reported difficulties when logging into the Metal Pay app. We've heard your voices and are currently working diligently to resolve this issue. We will provide an update as soon as possible" [X Link](https://x.com/metalhelpsme/status/1234617406053437440) 2020-03-02T23:11Z [----] followers, [--] engagements "iOS Users: Have you been getting halted by an "Insufficient Permissions" screen Log out and re-log back into the Metal Pay app" [X Link](https://x.com/metalhelpsme/status/1235337046941720577) 2020-03-04T22:51Z [----] followers, [--] engagements "PSA: Depositing/Withdrawing crypto to an incorrect or invalid address may result in the funds being lost and unable to be recovered. Once crypto is withdrawn from Metal Pay we are no longer in control of the funds and are not liable for lost funds. Double and triple checkβ " [X Link](https://x.com/metalhelpsme/status/1235990510138880000) 2020-03-06T18:07Z [----] followers, [--] engagements "Did you know that you can link your bank to your Metal Pay account AND not have to wait a couple days to verify micro-deposits Learn how to link your bank via Plaid https://m.youtube.com/watchv=BNCOCiYMbQI https://m.youtube.com/watchv=BNCOCiYMbQI" [X Link](https://x.com/metalhelpsme/status/1237412265554370560) 2020-03-10T16:17Z [----] followers, [--] engagements "In case you've missed it: $ATOM is now being offered in the Metal Pay Marketplace Enjoy my iOS and Android friends π€π₯ Now that Cosmos is offered in the Metal Pay Marketplace users can easily buy and sell this innovative cryptocurrency. Want to introduce someone to crypto Get them to download Metal Pay and send them a bit of $ATOM today. No messy wallet addresses just tap a contact and go https://t.co/DWk9d3k0h9 Now that Cosmos is offered in the Metal Pay Marketplace users can easily buy and sell this innovative cryptocurrency. Want to introduce someone to crypto Get them to download Metal" [X Link](https://x.com/metalhelpsme/status/1238536818707980289) 2020-03-13T18:46Z [----] followers, [--] engagements "When North Carolina joins the Metal Pay family π€π₯ #MetalPay $MTL" [X Link](https://x.com/anyuser/status/1446171335101587470) 2021-10-07T17:51Z [----] followers, [--] engagements "π¦π Our Knowledge Base Articles have moved ππ¦ You can find the new sites here: β Proton Wallet: π€ Metal Pay: We hope you love the new look π₯ http://help.metalpay.com/ http://help.protonchain.com/ http://help.metalpay.com/ http://help.protonchain.com/" [X Link](https://x.com/anyuser/status/1466159721258184707) 2021-12-01T21:38Z [----] followers, [---] engagements "π We are aware that the price chart π for XPR on Metal Pay has some visual issues. πRest assured that our wonderful team is already working to resolve it as soon as possible π¨π§π§π½π§ Thank you for your understanding" [X Link](https://x.com/metalhelpsme/status/1485107707464110089) 2022-01-23T04:30Z [----] followers, [--] engagements "Any questions π€or issues β We have a Metal Pay Knowledge Base page for your all questions π πYou can also π¬ with our Client Services team and we will be more than happy to assist you π€ https://help.metalpay.com/hc/en-us https://help.metalpay.com/hc/en-us" [X Link](https://x.com/metalhelpsme/status/1489660022548156419) 2022-02-04T18:00Z [----] followers, [--] engagements "Just like for Metal Pay we have a Proton Knowledge Center for your all possible questions π as well https://help.protonchain.com/hc/en-us https://help.protonchain.com/hc/en-us" [X Link](https://x.com/anyuser/status/1490248903509241857) 2022-02-06T09:00Z [----] followers, [--] engagements "Happy π Day We have prepared a very romantic challenge for you π 1Open our support guides (Links are in the comments below) 2Find the hiddenπ in [--] of our support guides (One for Metal Pay and one for Proton) 3Share your screenshot in the comments Good luck π€" [X Link](https://x.com/metalhelpsme/status/1493148004328431621) 2022-02-14T09:00Z [----] followers, [--] engagements "If you also enjoy using our Metal Pay app would you mind taking a moment to rate it ππ² It won't take more than [--] minute. Google Play: Apple Store: https://apps.apple.com/us/app/metal-pay/id1345101178 https://play.google.com/store/apps/detailsid=com.metallicus.metalapp.production&hl=en&gl=US https://apps.apple.com/us/app/metal-pay/id1345101178 https://play.google.com/store/apps/detailsid=com.metallicus.metalapp.production&hl=en&gl=US" [X Link](https://x.com/metalhelpsme/status/1495791675599470597) 2022-02-21T16:05Z [----] followers, [--] engagements "Proton $XPR β has many advantages to offer π Read more about Staking and Farming here https://help.protonchain.com/hc/en-us/sections/4412513946391-Swaps-and-Farming https://help.protonchain.com/hc/en-us/sections/4412513946391-Swaps-and-Farming" [X Link](https://x.com/metalhelpsme/status/1496409504858128388) 2022-02-23T09:00Z [----] followers, [--] engagements "πJoin our waitlist now to get to the front of the line for the new #MetalPay π³ coming soon to a wallet near you https://blog.metalpay.com/metalpay/the-new-metal-pay-credit-card-crypto-cash-back/ https://blog.metalpay.com/metalpay/the-new-metal-pay-credit-card-crypto-cash-back/" [X Link](https://x.com/anyuser/status/1554105028796899331) 2022-08-01T14:01Z [----] followers, [--] engagements "We are regularly adding new support articles in different languages to our Knowledge Centerπ Discover them here #Proton Knowledge Center β #MetalPay Knowledge Center π€ https://help.metalpay.com/hc/ https://help.proton.org/hc/ https://help.metalpay.com/hc/ https://help.proton.org/hc/" [X Link](https://x.com/metalhelpsme/status/1568875811016433664) 2022-09-11T08:15Z [----] followers, [--] engagements "REMINDER π¨ Your #MetalPay assets will remain safe but feel free to read our blog to learn more about the upcoming Ethereum Merge Metal Pay Update: Upcoming Ethereum Merge β Ethereum is moving from PoW to PoS π€ Your #MetalPay assets will remain safe π Expected date is September 15th Read More: https://t.co/HyN1weEYJm #Ethereum $MTL https://t.co/IcSacaKYup Metal Pay Update: Upcoming Ethereum Merge β Ethereum is moving from PoW to PoS π€ Your #MetalPay assets will remain safe π Expected date is September 15th Read More: https://t.co/HyN1weEYJm #Ethereum $MTL https://t.co/IcSacaKYup" [X Link](https://x.com/metalhelpsme/status/1569794795614404608) 2022-09-13T21:06Z [----] followers, [--] engagements "We are regularly adding new support articles in different languages to our #MetalPay Knowledge Center π€π https://help.metalpay.com/hc/fr https://help.metalpay.com/hc/es https://help.metalpay.com/hc/en-us https://help.metalpay.com/hc/fr https://help.metalpay.com/hc/es https://help.metalpay.com/hc/en-us" [X Link](https://x.com/metalhelpsme/status/1574005641944989701) 2022-09-25T11:59Z [----] followers, [--] engagements "Take a π at our support π to find out how easyπ€ and quick to sign up for a #MetalPay account https://help.metalpay.com/hc/en-us/articles/4409167305239-How-do-I-sign-up-for-Metal-Pay- Making it easy to buy sell and trade #Cryptocurrencies π³ Buy Sell + Store Crypto Send & Receive for free πͺ Over [--] tradable #crypto π 0% fees on stablecoins π¦ Routing IBAN swift number π§Ύ Deposits & payments Download today https://t.co/2xaDTSCxtZ https://help.metalpay.com/hc/en-us/articles/4409167305239-How-do-I-sign-up-for-Metal-Pay- Making it easy to buy sell and trade #Cryptocurrencies π³ Buy Sell +" [X Link](https://x.com/metalhelpsme/status/1574337603553619968) 2022-09-26T09:58Z [----] followers, [--] engagements "We have a support guideπ that will help you link your bank accountπ¦ with #MetalPay https://help.metalpay.com/hc/en-us/articles/4423925928727-How-do-I-link-my-bank-account-with-Metal-Pay- Linking your bank account with #MetalPay couldnt be easier [--] Tap your avatar photo [--] Payment Methods [--] Tap + [--] Bank Login [--] Find your bank [--] Enter your banks User ID & Password [--] Link the account you want [--] Tap continue https://t.co/4BzF7nyh4e https://help.metalpay.com/hc/en-us/articles/4423925928727-How-do-I-link-my-bank-account-with-Metal-Pay- Linking your bank account with #MetalPay couldnt be easier 1" [X Link](https://x.com/metalhelpsme/status/1575782611598729217) 2022-09-30T09:40Z [----] followers, [--] engagements "This article will outline how to turn on β view π and turn off β Recurring Buys for cryptocurrencies on #MetalPay https://help.metalpay.com/hc/en-us/articles/4420697751063-How-do-I-turn-on-off-Recurring-Buys- Daily Recurring Buys are available in #MetalPay Automate purchases today in the app π Daily weekly or monthly π² Dollar-cost averaging strategy A simple way to reduce market-timing risks https://t.co/zR42w9J0yF https://help.metalpay.com/hc/en-us/articles/4420697751063-How-do-I-turn-on-off-Recurring-Buys- Daily Recurring Buys are available in #MetalPay Automate purchases today in the" [X Link](https://x.com/metalhelpsme/status/1576134731271282689) 2022-10-01T08:59Z [----] followers, [--] engagements "Do you know that #MetalPay is available in and β πDon't have an account yet Sign up for a Metal Pay account now πDeposit cash to your Metal Pay account to start trading customers customers https://help.metalpay.com/hc/en-us/articles/4409446053015-How-do-I-Deposit-Cash-to-Metal-Pay- https://help.metalpay.com/hc/en-us/articles/6619702339991-How-do-I-Deposit-Cash-to-Metal-Pay-For-EU-customers- https://help.metalpay.com/hc/en-us/articles/4409167305239-How-do-I-sign-up-for-Metal-Pay- https://help.metalpay.com/hc/en-us/articles/4409446053015-How-do-I-Deposit-Cash-to-Metal-Pay-" [X Link](https://x.com/metalhelpsme/status/1576491362534293505) 2022-10-02T08:36Z [----] followers, [--] engagements "What is the Trading Fee πΈ Structure on #MetalPay We explain here https://help.metalpay.com/hc/en-us/articles/4409463514391-What-is-the-Trading-Fee-Structure-on-Metal-Pay- Did you know holding Metal DAO $MTL offers a fee reduction When buying and selling cryptocurrency in your in-app $MTL balance: π± [----] MTL you'll get a 25% trading fee discount. π± [----] MTL you'll get a 50% trading fee discount. π± [-----] MTL you'll pay 0% trade fees. https://help.metalpay.com/hc/en-us/articles/4409463514391-What-is-the-Trading-Fee-Structure-on-Metal-Pay- Did you know holding Metal DAO $MTL offers a fee" [X Link](https://x.com/metalhelpsme/status/1578301930119757825) 2022-10-07T08:31Z [----] followers, [--] engagements "Our customers You can deposit πΆ to your #MetalPay account and start trading with over [--] #cryptocurrencies ππ #MetalPayEurope #ProtonBlockchain #MTL #Bitcoin #Ethereum https://help.metalpay.com/hc/en-us/articles/6619702339991-How-do-I-Deposit-Cash-to-Metal-Pay-For-EU-customers- https://help.metalpay.com/hc/en-us/articles/6619702339991-How-do-I-Deposit-Cash-to-Metal-Pay-For-EU-customers-" [X Link](https://x.com/metalhelpsme/status/1578673467502653442) 2022-10-08T09:07Z [----] followers, [--] engagements "Take a π at our Trading Fee Structure on #MetalPay https://help.metalpay.com/hc/en-us/articles/4409463514391-What-is-the-Trading-Fee-Structure-on-Metal-Pay- πΈ 0% fees for crypto transactions when you have [-----] $MTL https://help.metalpay.com/hc/en-us/articles/4409463514391-What-is-the-Trading-Fee-Structure-on-Metal-Pay- πΈ 0% fees for crypto transactions when you have [-----] $MTL" [X Link](https://x.com/metalhelpsme/status/1583019064556892160) 2022-10-20T08:55Z [----] followers, [--] engagements "Using Direct Deposits you can have your #paychecks πΈautomatically deposited to your #MetalPay π±checking account on pay day ππ https://help.metalpay.com/hc/en-us/articles/9380131397143-How-do-I-make-a-Direct-Deposit- Do you receive your paycheck in Metal Pay Set up today. π° https://help.metalpay.com/hc/en-us/articles/9380131397143-How-do-I-make-a-Direct-Deposit- Do you receive your paycheck in Metal Pay Set up today. π°" [X Link](https://x.com/metalhelpsme/status/1586676525058981889) 2022-10-30T11:08Z [----] followers, [--] engagements "Peer-to-Peer crypto transactions between #MetalPay users are so easy and quick ππ https://help.metalpay.com/hc/en-us/articles/4409466368279-How-do-I-send-crypto-in-Metal-Pay- Send #crypto to friends for free with Metal Pay The easiest way to buy sell and trade crypto https://t.co/MMN83NPvDH https://help.metalpay.com/hc/en-us/articles/4409466368279-How-do-I-send-crypto-in-Metal-Pay- Send #crypto to friends for free with Metal Pay The easiest way to buy sell and trade crypto https://t.co/MMN83NPvDH" [X Link](https://x.com/metalhelpsme/status/1588836844355354626) 2022-11-05T10:13Z [----] followers, [--] engagements "This article will outline how to turn onβ view π and turn off β Recurring Buys for #cryptocurrencies on #MetalPay ππ https://help.metalpay.com/hc/en-us/articles/4420697751063-How-do-I-turn-on-off-Recurring-Buys- Have you set recurring buys on Metal Pay Recurring buys - or dollar-cost averaging - is one of the more popular investment strategies. It takes the guessing game out of when you should be buying; just set it and forget it. Metal Pay makes that easy. π https://t.co/yak4zNyj3o https://help.metalpay.com/hc/en-us/articles/4420697751063-How-do-I-turn-on-off-Recurring-Buys- Have you set" [X Link](https://x.com/metalhelpsme/status/1589908289697247234) 2022-11-08T09:10Z [----] followers, [--] engagements "Status Identified: We continue to work with our partner to resolve the Debit Withdrawals outage. Please use the Bank Withdrawal feature in the meantime. https://stspg.io/dh547g7r15scu=9h9sfq7847qd https://stspg.io/dh547g7r15scu=9h9sfq7847qd" [X Link](https://x.com/metalhelpsme/status/1603071410301440000) 2022-12-14T16:56Z [----] followers, [--] engagements "See how you can link your debit cardπ³ to #MetalPay ππ https://help.metalpay.com/hc/en-us/articles/4409445485591-How-do-I-link-my-debit-card-to-Metal-Pay- Metallicus Partnership Announcementπ€ Metallicus has entered into a strategic partnership with https://t.co/XZ10UmJH6k to allow consumers in the EU and US to purchase $USDC stablecoins through their debit card. Read More: https://t.co/XfXygaBuC6 @metalpaysme @Checkout $MTL https://t.co/mYjWdHoHUU https://help.metalpay.com/hc/en-us/articles/4409445485591-How-do-I-link-my-debit-card-to-Metal-Pay- Metallicus Partnership Announcementπ€" [X Link](https://x.com/metalhelpsme/status/1603632008604819457) 2022-12-16T06:03Z [----] followers, [---] engagements "Status Resolved: This incident has been resolved by the card processing partner. https://stspg.io/dh547g7r15scu=lk40wzx9yd9l https://stspg.io/dh547g7r15scu=lk40wzx9yd9l" [X Link](https://x.com/metalhelpsme/status/1612507598498168832) 2023-01-09T17:52Z [----] followers, [--] engagements "Status Identified: The issue has been identified and we are working with our fiat processor to bring linked bank withdrawal services back to full operation. Debit card withdrawals (legacy processor only) and debit card deposits are https://stspg.io/dc906bx3d4kfu=19xffcymsb9m https://stspg.io/dc906bx3d4kfu=19xffcymsb9m" [X Link](https://x.com/metalhelpsme/status/1615084032743870464) 2023-01-16T20:30Z [----] followers, [--] engagements "Status Resolved: This incident has been resolved. https://stspg.io/dc906bx3d4kfu=mzvznkbmpgqw https://stspg.io/dc906bx3d4kfu=mzvznkbmpgqw" [X Link](https://x.com/metalhelpsme/status/1615084394271870976) 2023-01-16T20:31Z [----] followers, [--] engagements "Status Resolved: Our technical team has resolved the issue. We appreciate your understanding and patience. https://stspg.io/0x6xs29kh67hu=hx4jn2y3wjz4 https://stspg.io/0x6xs29kh67hu=hx4jn2y3wjz4" [X Link](https://x.com/metalhelpsme/status/1621582125484097536) 2023-02-03T18:51Z [----] followers, [--] engagements "@cryptojak3 @metalpaysme Hi there have you submitted a support ticket already If so please tell us the ticket number If you haven't submitted a support ticket please shake your device within the Metal Pay app to create a ticket and we will get right on this for you And we are available in Florida" [X Link](https://x.com/metalhelpsme/status/1625606595798503424) 2023-02-14T21:23Z [----] followers, [--] engagements "Status Investigating: We have identified that some users experienced problems loading Metal Pay app. Our team is working to fix it. Thank you for your understanding and patience. https://stspg.io/r2t3p9hq2s5ru=jf09w6735dn7 https://stspg.io/r2t3p9hq2s5ru=jf09w6735dn7" [X Link](https://x.com/metalhelpsme/status/1631153066371346432) 2023-03-02T04:42Z [----] followers, [---] engagements "Status Investigating: We have identified that some users experienced problems withdrawing cryptos over Proton network on the Metal Pay app. Our team is working to fix it. Thank you for your understanding and patience. https://stspg.io/wkrwkx2cw68cu=3q65f7s69msr https://stspg.io/wkrwkx2cw68cu=3q65f7s69msr" [X Link](https://x.com/metalhelpsme/status/1631651240391364609) 2023-03-03T13:42Z [----] followers, [--] engagements "π¨Weve seen a rise in scam and impersonation attempts recently so please beware of π§/π¬ requesting π° and do NOT replyβ. Metal Pay and our team will NEVER ask for funds. If in doubt reach out to our Client Services at help@metalpay.com" [X Link](https://x.com/metalhelpsme/status/1635939710643126272) 2023-03-15T09:43Z [----] followers, [---] engagements "@MarshallHayner @iamjusONE @metalpaysme Hey @iamjusONE I apologize that you're running into this issue. Please submit a Help Ticket to our Client Services+ team by physically shaking your device while within the Metal Pay app and then one of our agents will be happy to assist" [X Link](https://x.com/metalhelpsme/status/1671185262578114560) 2023-06-20T15:56Z [----] followers, [---] engagements "@thethinker012 @metalpaysme @webauth @webauthwallet Please send us a bug report in the Metal Pay app or email us at help@metalpay.com and we can help you with sending in a bug report. Thank you" [X Link](https://x.com/metalhelpsme/status/1691469413059584000) 2023-08-15T15:18Z [----] followers, [--] engagements "@MarshallHayner @Flareableguy123 @metalpaysme Yes This messaging is expected to be updated in the next version so please be on the lookout for an update in the iOS App Store and a tweet from @metalpaysme about it soon. Apologies for any initial confusion but we look forward to seeing you on Metal Pay [--] π€" [X Link](https://x.com/metalhelpsme/status/1691932393823777126) 2023-08-16T21:58Z [----] followers, [--] engagements "πOur crypto processor partner is doing scheduled maintenance which might delay crypto withdrawals and deposits on [--] August [----] at 09:00 AM UTC for [--] hours. Follow Status update π For Metal Pay β‘ For Proton blockchain β‘ https://status.proton.org/incidents/hhrr5z887svc https://status.metalpay.com/incidents/ynczfrx3r7dt https://status.proton.org/incidents/hhrr5z887svc https://status.metalpay.com/incidents/ynczfrx3r7dt" [X Link](https://x.com/metalhelpsme/status/1692790078261620807) 2023-08-19T06:46Z [----] followers, [---] engagements "π¨Apple has issued a critical security warning to update your device to the latest version π We strongly recommend that you update both your device and the Metal Pay App to protect your account. As always the security of our customers' accounts is our highest priorityπ€" [X Link](https://x.com/anyuser/status/1700345193222803830) 2023-09-09T03:07Z [----] followers, [----] engagements "π Due to the Hedera Mainnet Blockchain upgrade crypto withdrawals and deposits for HBAR might be delayed on Tuesday September 19th [----] at 17:00 UTC. Follow Status update π For Metal Pay β‘ For XPR Network blockchain β‘ https://status.proton.org/incidents/b820l5dp7mqd https://status.metalpay.com/incidents/r3kz3dmqr3nn https://status.proton.org/incidents/b820l5dp7mqd https://status.metalpay.com/incidents/r3kz3dmqr3nn" [X Link](https://x.com/metalhelpsme/status/1703655715292746015) 2023-09-18T06:22Z [----] followers, [---] engagements "Status Investigating: We are investigating an outage related to transactions through a Debit/Credit Card on Metal Pay. Our team is working with our banking partner to fix it. Thank you for your understanding and patience. https://stspg.io/n71htz0848vcu=281jzpw60bwd https://stspg.io/n71htz0848vcu=281jzpw60bwd" [X Link](https://x.com/anyuser/status/1713060057737490495) 2023-10-14T05:11Z [----] followers, [---] engagements "@MsJade_B @ZacsMoneyFAQs @WeAreMetallicus @MetalBlockchain @metalpaysme @MetalXApp @MarshallHayner @protonnz @XPRNetwork @snipverse @MetalDollarXMD @SuchDEX @webauthwallet @supremebeme @IrinaBerkon @TheWillCleaver" [X Link](https://x.com/metalhelpsme/status/1713792800876060987) 2023-10-16T05:43Z [----] followers, [--] engagements "Proton Status Monitoring: A fix has been implemented and we are monitoring the results" [X Link](https://x.com/metalhelpsme/status/1716799164057854359) 2023-10-24T12:49Z [----] followers, [--] engagements "XPR Network Status Resolved: The issue causing delays on crypto withdrawals and deposits has been resolved" [X Link](https://x.com/metalhelpsme/status/1716869182850281831) 2023-10-24T17:28Z [----] followers, [--] engagements "@metalpaysme @bitwillyx Please email us at support@metalpay.com with your Metal Pay account email address and we will take a look into it" [X Link](https://x.com/metalhelpsme/status/1730772060463337972) 2023-12-02T02:13Z [----] followers, [---] engagements "Status Investigating: Metal Pay will experience around [--] minutes of scheduled downtime for a system upgrade. https://stspg.io/r5tgngpthzsnu=qbgfx68czq74 https://stspg.io/r5tgngpthzsnu=qbgfx68czq74" [X Link](https://x.com/metalhelpsme/status/1735021765095743618) 2023-12-13T19:39Z [----] followers, [---] engagements "Status Resolved: The system upgrade has been completed successfully" [X Link](https://x.com/metalhelpsme/status/1735029384204181940) 2023-12-13T20:10Z [----] followers, [--] engagements "XPR Network Status Identified: Due to the DOGE Blockchain halt during infrastructure maintenance crypto withdrawals and deposits for DOGE might be delayed on January [--] 09:00 - 09:15 UTC. Thank you for your understanding and pati" [X Link](https://x.com/metalhelpsme/status/1743726169059676532) 2024-01-06T20:08Z [----] followers, [---] engagements "Status Identified: Due to the DOGE Blockchain halt during infrastructure maintenance crypto withdrawals and deposits for DOGE might be delayed on January [--] 09:00 - 09:15 UTC. Thank you for your understanding and patience" [X Link](https://x.com/metalhelpsme/status/1743726181613175041) 2024-01-06T20:08Z [----] followers, [---] engagements "@MYusuf2402 @metalpaysme Please follow the steps outlined in our support guide here" [X Link](https://x.com/metalhelpsme/status/1768524650504503392) 2024-03-15T06:28Z [----] followers, [--] engagements "Status Investigating: The Metal Pay app is currently not working as expected and is stuck on the loading screen. Our team is actively investigating the issue. We will provide updates as soon as more information becomes available. https://stspg.io/9t9fy5rp1m1hu=4lwp99ywv5df https://stspg.io/9t9fy5rp1m1hu=4lwp99ywv5df" [X Link](https://x.com/metalhelpsme/status/1802950214732628392) 2024-06-18T06:23Z [----] followers, [---] engagements "Status Identified: The issue has been identified and a fix is being implemented. https://stspg.io/9t9fy5rp1m1hu=9vl7r9zgkg4v https://stspg.io/9t9fy5rp1m1hu=9vl7r9zgkg4v" [X Link](https://x.com/metalhelpsme/status/1802984080285573426) 2024-06-18T08:37Z [----] followers, [---] engagements "Status Resolved: To resolve the loading issue with Metal Pay please update the app to the latest version available on the App Store. Thank you for your patience. https://stspg.io/9t9fy5rp1m1hu=2pp93fd01vmr https://stspg.io/9t9fy5rp1m1hu=2pp93fd01vmr" [X Link](https://x.com/metalhelpsme/status/1803086102242463843) 2024-06-18T15:23Z [----] followers, [----] engagements "Status Monitoring: Deposits and Withdrawals on Hedera Mainnet (HBAR) will be postponed for the network upgrade. https://stspg.io/1f80j1wk35m0u=605s354xvnf5 https://stspg.io/1f80j1wk35m0u=605s354xvnf5" [X Link](https://x.com/metalhelpsme/status/1803821736720568673) 2024-06-20T16:06Z [----] followers, [---] engagements "XPR Network Status Monitoring: Deposits and Withdrawals on Hedera Mainnet (HBAR) will be postponed for the network upgrade. https://stspg.io/5qmdsy2nzs1du=f6q6dly7fw5g https://stspg.io/5qmdsy2nzs1du=f6q6dly7fw5g" [X Link](https://x.com/metalhelpsme/status/1803822147099636194) 2024-06-20T16:08Z [----] followers, [---] engagements "Status Investigating: Metal Pay deposits/withdrawals/buy/sell for MTL will be disabled for the MTL v2 snapshot and will be back after the airdrop on June 26th https://stspg.io/2tmrvbgthz1wu=l9d6q8rlr64b https://stspg.io/2tmrvbgthz1wu=l9d6q8rlr64b" [X Link](https://x.com/metalhelpsme/status/1805417858270478483) 2024-06-25T01:48Z [----] followers, [---] engagements "XPR Network Status Monitoring: XPR Network Bridge deposits/withdrawals for MTL will be disabled for the MTL v2 snapshot and will be back after the airdrop on June 26th https://stspg.io/wj8wkjl2ktgcu=gk6j0y4hwd1b https://stspg.io/wj8wkjl2ktgcu=gk6j0y4hwd1b" [X Link](https://x.com/metalhelpsme/status/1805419180860260496) 2024-06-25T01:54Z [----] followers, [---] engagements "@Kal_MLX @metalpaysme Thank you for reaching out. For further assistance with transaction issues please email us at help@metalpay.com so we can investigate this matter in detail" [X Link](https://x.com/metalhelpsme/status/1811109469255786614) 2024-07-10T18:45Z [----] followers, [--] engagements "@AlexOnchain @WillTDBN @metalpaysme Set up a Metal Pay account and drop us a DM http://M.tl http://M.tl" [X Link](https://x.com/metalhelpsme/status/1824421640324694498) 2024-08-16T12:23Z [----] followers, [--] engagements "Status Investigating: We are currently experiencing a delay in processing crypto withdrawals on Metal Pay as they remain in transit status. Our team is actively working to resolve this issue as quickly as possible. We appreciate yo https://stspg.io/by6vklyf20tru=tzg0s5gdj0fb https://stspg.io/by6vklyf20tru=tzg0s5gdj0fb" [X Link](https://x.com/metalhelpsme/status/1824521625896907048) 2024-08-16T19:00Z [----] followers, [---] engagements "Status Monitoring: A fix has been implemented and we are monitoring the results. https://stspg.io/by6vklyf20tru=6rdmsg66t9wp https://stspg.io/by6vklyf20tru=6rdmsg66t9wp" [X Link](https://x.com/metalhelpsme/status/1824544902056968522) 2024-08-16T20:32Z [----] followers, [--] engagements "@solashenone @justguapp have you tried @metalpaysme" [X Link](https://x.com/metalhelpsme/status/1831362639391604930) 2024-09-04T16:04Z [----] followers, [--] engagements "XPR Network Status Investigating: We are currently experiencing a temporary issue with Metal X Lending. Rest assured all funds and accounts are safe. Our team is actively working to resolve the problem. Thank you for your patience https://stspg.io/v5b4zkcp2pj3u=6y0x05v4ckfw https://stspg.io/v5b4zkcp2pj3u=6y0x05v4ckfw" [X Link](https://x.com/anyuser/status/1832743248504463812) 2024-09-08T11:30Z [----] followers, [----] engagements "@Aquilae_80085 There will not be a loss of funds to lenders. We are currently working to restore APR to normal and wind back interest owed/accrued. Please stay tuned for official updates" [X Link](https://x.com/metalhelpsme/status/1833234477671215346) 2024-09-09T20:02Z [----] followers, [---] engagements "Weve received tons of emails about getting that coveted β Green Checkmark for account verification Heres how you can easily verify your account: [--] Download #WebAuth Wallet [--] Complete the verification steps [--] Get your green check β Full guide here π Secure your account and show off your verified status today π #WebAuth #XPRNetwork https://help.xprnetwork.org/hc/en-us/articles/7986277148823-How-do-I-verify-my-XPR-Network-account-using-WebAuth-Wallet https://help.xprnetwork.org/hc/en-us/articles/7986277148823-How-do-I-verify-my-XPR-Network-account-using-WebAuth-Wallet" [X Link](https://x.com/anyuser/status/1833474049273418142) 2024-09-10T11:54Z [----] followers, [----] engagements "@AnthonyOgbuefi1 Follow this guide. Please send screenshots of any errors you may have https://help.xprnetwork.org/hc/en-us/articles/7986277148823-How-do-I-verify-my-XPR-Network-account-using-WebAuth-Wallet https://help.xprnetwork.org/hc/en-us/articles/7986277148823-How-do-I-verify-my-XPR-Network-account-using-WebAuth-Wallet" [X Link](https://x.com/metalhelpsme/status/1833597586806095968) 2024-09-10T20:05Z [----] followers, [--] engagements "@AnthonyOgbuefi1 Also make sure you are using WebAuth Wallet mobile app. The web browser wallet will not work for verification" [X Link](https://x.com/metalhelpsme/status/1834313822238134329) 2024-09-12T19:31Z [----] followers, [--] engagements "@713Capital @normayneTOP @coinbase Metal Pay debit card deposit fees are 2.5%. You can deposit $25k/day $50k/month and $500k/year. We have 24/7/365 live human support. @metalpaysme https://help.metalpay.com/hc/en-us/articles/4415140896151-What-are-my-USD-limits-in-Metal-Pay https://help.metalpay.com/hc/en-us/articles/4415140896151-What-are-my-USD-limits-in-Metal-Pay" [X Link](https://x.com/metalhelpsme/status/1838758643539325071) 2024-09-25T01:53Z [----] followers, [--] engagements "@SpencerCha91574 @metalpaysme @MetalXApp Please get in touch with our CS team via live chat on the Knowledge Center or via email support@metalpay.com and we will be happy to take a look at your issue https://help.metalpay.com/hc/en-us https://help.metalpay.com/hc/en-us" [X Link](https://x.com/metalhelpsme/status/1839500924705755636) 2024-09-27T03:02Z [----] followers, [--] engagements "Whether you're a pro or just starting our Knowledge Center has all the support you need. Explore support articles guides and more here: #MetalPay #MetalPayConnect #MetalX #Crypto #Fintech #Payments https://help.metalpay.com/hc/en-us/sections/26343604036887-Metal-Pay-Connect Say Hello to Metal Pay Connect π Your favorite Fiat Onramp is now integrated directly into @MetalXApp allowing you to fund your XPR Network wallet in a single hop. https://t.co/7bZRZ5PTwq https://help.metalpay.com/hc/en-us/sections/26343604036887-Metal-Pay-Connect Say Hello to Metal Pay Connect π Your favorite Fiat" [X Link](https://x.com/metalhelpsme/status/1839721937498468502) 2024-09-27T17:41Z [----] followers, [---] engagements "XPR Network Status Monitoring: We are pleased to announce the phased reopening of the Metal X Lending platform on the XPR Network. For more details please read our full announcement here https://stspg.io/v5b4zkcp2pj3u=ln4hjnkw74mk https://metalx.com/news/loan-phased-reopening-announcement https://stspg.io/v5b4zkcp2pj3u=ln4hjnkw74mk https://metalx.com/news/loan-phased-reopening-announcement" [X Link](https://x.com/metalhelpsme/status/1846990892479270969) 2024-10-17T19:05Z [----] followers, [---] engagements "Status Investigating: We are currently experiencing an issue with the Metal Pay app not loading properly. Our technical team is actively working to resolve the problem as quickly as possible. We appreciate your patience and will pro https://stspg.io/8v86vr5r92phu=3dt56mg2fb7j https://stspg.io/8v86vr5r92phu=3dt56mg2fb7j" [X Link](https://x.com/metalhelpsme/status/1848007048602296708) 2024-10-20T14:23Z [----] followers, [---] engagements "XPR Network Status Investigating: We are currently investigating reports of customers being unable to unstake LOAN and claim LOAN rewards. Some customers are receiving prompts to re-verify their accounts. Our team is working to reso https://stspg.io/g0h1s21bn00mu=zp7ywwbndv9d https://stspg.io/g0h1s21bn00mu=zp7ywwbndv9d" [X Link](https://x.com/anyuser/status/1848014778566148489) 2024-10-20T14:53Z [----] followers, [----] engagements "Status Monitoring: Weve just released a new version of the Metal Pay app for iOS users This update includes a fix for the recent login issue. Please update your app to the latest version for a smoother experience. For Android use https://stspg.io/8v86vr5r92phu=k93zvxqmmvmp https://stspg.io/8v86vr5r92phu=k93zvxqmmvmp" [X Link](https://x.com/metalhelpsme/status/1848229622837924270) 2024-10-21T05:07Z [----] followers, [----] engagements "XPR Network Status Monitoring: We are pleased to inform you that the issue preventing some customers from unstaking LOAN and claiming LOAN rewards has been resolved. If you encounter any further issues don't hesitate to reach out t https://stspg.io/g0h1s21bn00mu=clwzxs9d4pfr https://stspg.io/g0h1s21bn00mu=clwzxs9d4pfr" [X Link](https://x.com/metalhelpsme/status/1848416899316781287) 2024-10-21T17:31Z [----] followers, [---] engagements "XPR Network Status Resolved: We have successfully fixed the issues related to staking LOAN claiming LOAN rewards re-verifying already verified accounts and the pricing display problem. Everything should now be functioning as expe https://stspg.io/g0h1s21bn00mu=tz6b65j5xf46 https://stspg.io/g0h1s21bn00mu=tz6b65j5xf46" [X Link](https://x.com/metalhelpsme/status/1848441427380031590) 2024-10-21T19:09Z [----] followers, [---] engagements "Status Resolved: The login issue for Android users has been also fixed. There's no need to update your appeverything should now be working normally. Thank you for your patience and understanding https://stspg.io/8v86vr5r92phu=86bnk5tnxnt4 https://stspg.io/8v86vr5r92phu=86bnk5tnxnt4" [X Link](https://x.com/metalhelpsme/status/1848447283551141923) 2024-10-21T19:32Z [----] followers, [---] engagements "XPR Network Status Identified: We are aware of an issue causing XPR coin balance to not appear correctly in the WebAuth app. Our team is currently investigating and working to resolve this as quickly as possible. https://stspg.io/bjzj1hzgr7n0u=c9q4ng1k0hcg https://stspg.io/bjzj1hzgr7n0u=c9q4ng1k0hcg" [X Link](https://x.com/anyuser/status/1849068593092472945) 2024-10-23T12:41Z [----] followers, [----] engagements "XPR Network Status Monitoring: We are pleased to announce that liquidations have been reopened/resumed as of today. For more details please read our full announcement here https://stspg.io/v5b4zkcp2pj3u=b7wmh7676m52 https://metalx.com/news/loan-phased-reopening-announcement https://stspg.io/v5b4zkcp2pj3u=b7wmh7676m52 https://metalx.com/news/loan-phased-reopening-announcement" [X Link](https://x.com/metalhelpsme/status/1849115967068213741) 2024-10-23T15:49Z [----] followers, [---] engagements "XPR Network Status Identified: Our technical team is currently investigating the balance display issue for XPR on the WebAuth Wallet app. In the meantime you can view your current balance by searching your account name at https://stspg.io/bjzj1hzgr7n0u=rtjd3gyqwm7h https://stspg.io/bjzj1hzgr7n0u=rtjd3gyqwm7h" [X Link](https://x.com/metalhelpsme/status/1849121051038642670) 2024-10-23T16:09Z [----] followers, [---] engagements "@KarateCoaching @MetallicusTDBN @WillTDBN Our technical team is currently investigating the issue for XPR on the WebAuth Wallet app. In the meantime you can view your current balance by searching your account name at https://explorer.xprnetwork.org/ https://explorer.xprnetwork.org/" [X Link](https://x.com/metalhelpsme/status/1849471257554653443) 2024-10-24T15:21Z [----] followers, [---] engagements "@KarateCoaching @MetallicusTDBN @WillTDBN Please look for the latest WebAuth Wallet update in your mobile device app store. It will fix this issue" [X Link](https://x.com/metalhelpsme/status/1849477523626664001) 2024-10-24T15:46Z [----] followers, [---] engagements "XPR Network Status Resolved: We recommend that all customers update their WebAuth Wallet app to the latest version available on the App Store. This update includes a fix for the XPR Network coin display issue. https://stspg.io/bjzj1hzgr7n0u=b27cvd042x78 https://stspg.io/bjzj1hzgr7n0u=b27cvd042x78" [X Link](https://x.com/metalhelpsme/status/1849489660487336426) 2024-10-24T16:34Z [----] followers, [---] engagements "@HeelQuan @Bestoneish We are aware of this issue and are in the process of testing the update to resolve it to allow you to see your original set of addresses again. Your continued patience is appreciated while we work to release this update" [X Link](https://x.com/metalhelpsme/status/1850987371140927750) 2024-10-28T19:45Z [----] followers, [--] engagements "Status Scheduled (Nov [--] [----] 07:00 PST): A system upgrade is scheduled for 11/5/2024 at 9am CST. App functionality should not be affected and downtime is not expected. Some services may be unavailable for 1-2 minutes during the up https://stspg.io/44v7wkn8yhp3u=myshgz8pn1v9 https://stspg.io/44v7wkn8yhp3u=myshgz8pn1v9" [X Link](https://x.com/metalhelpsme/status/1851034136443830765) 2024-10-28T22:51Z [----] followers, [---] engagements "XPR Network Status Monitoring: We are pleased to announce that withdrawals have been reopened/resumed as of today. For more details please read our full announcement here https://stspg.io/v5b4zkcp2pj3u=nwvgvpn76671 https://metalx.com/news/loan-phased-reopening-announcement https://stspg.io/v5b4zkcp2pj3u=nwvgvpn76671 https://metalx.com/news/loan-phased-reopening-announcement" [X Link](https://x.com/metalhelpsme/status/1851663558238700009) 2024-10-30T16:32Z [----] followers, [---] engagements "@AnthonyOgbuefi1 Hi there please submit a request via the following link: and we'll get back to you with an update. Thank you https://help.metalpay.com/hc/en-us/requests/new https://help.metalpay.com/hc/en-us/requests/new" [X Link](https://x.com/metalhelpsme/status/1853418234474537122) 2024-11-04T12:45Z [----] followers, [--] engagements "Status Scheduled (Nov [--] [----] 07:00 PST): Maintenance will begin as scheduled in [--] minutes. https://stspg.io/44v7wkn8yhp3u=k60wt1bq7z8t https://stspg.io/44v7wkn8yhp3u=k60wt1bq7z8t" [X Link](https://x.com/metalhelpsme/status/1853799443247812870) 2024-11-05T14:00Z [----] followers, [--] engagements "Status In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://stspg.io/44v7wkn8yhp3u=nd4q319mymlp https://stspg.io/44v7wkn8yhp3u=nd4q319mymlp" [X Link](https://x.com/metalhelpsme/status/1853814537914658932) 2024-11-05T15:00Z [----] followers, [---] engagements "Status Completed: The scheduled maintenance has been completed. https://stspg.io/44v7wkn8yhp3u=dd38n3ddm5wx https://stspg.io/44v7wkn8yhp3u=dd38n3ddm5wx" [X Link](https://x.com/metalhelpsme/status/1853822092195803468) 2024-11-05T15:30Z [----] followers, [---] engagements "XPR Network Status Resolved: We are pleased to announce that Metal X Lending is fully operational as of today. For more details please read our full announcement here https://stspg.io/v5b4zkcp2pj3u=8vn7hbv6pp19 https://metalx.com/news/loan-phased-reopening-announcement https://stspg.io/v5b4zkcp2pj3u=8vn7hbv6pp19 https://metalx.com/news/loan-phased-reopening-announcement" [X Link](https://x.com/metalhelpsme/status/1854213709197099331) 2024-11-06T17:26Z [----] followers, [---] engagements "@XPR_fi @metalpaysme Are you referring to Metal Pay or the WebAuth Wallet" [X Link](https://x.com/metalhelpsme/status/1854606828514033894) 2024-11-07T19:28Z [----] followers, [--] engagements "@MarshallHayner @SonnofMann83 Hello @SonnofMann83 could you please submit an official ticket here for us to further investigate this issue: Thank you https://help.metalpay.com/hc/en-us/requests/new https://help.metalpay.com/hc/en-us/requests/new" [X Link](https://x.com/metalhelpsme/status/1856531781941334097) 2024-11-13T02:57Z [----] followers, [--] engagements "Status Identified: We are working to fix an issue with crypto withdrawals due to an issue with network fee calculation. https://stspg.io/7cslmfqws8jru=1t2j6x5x7x0y https://stspg.io/7cslmfqws8jru=1t2j6x5x7x0y" [X Link](https://x.com/metalhelpsme/status/1856721276532113463) 2024-11-13T15:30Z [----] followers, [---] engagements "XPR Network Status Identified: We are working to fix an issue with crypto withdrawals due to an issue with network fee calculation. https://stspg.io/k4qbxv2q362cu=mpd64q4rk8ym https://stspg.io/k4qbxv2q362cu=mpd64q4rk8ym" [X Link](https://x.com/metalhelpsme/status/1856721478865260930) 2024-11-13T15:31Z [----] followers, [---] engagements "XPR Network Status Monitoring: A fix has been implemented and we are monitoring the operational status. https://stspg.io/k4qbxv2q362cu=pkbx8ldw7ld0 https://stspg.io/k4qbxv2q362cu=pkbx8ldw7ld0" [X Link](https://x.com/metalhelpsme/status/1856742626806173787) 2024-11-13T16:55Z [----] followers, [---] engagements "XPR Network Status Resolved: The crypto withdrawal issue has been fully resolved. https://stspg.io/k4qbxv2q362cu=3jbbx475lj28 https://stspg.io/k4qbxv2q362cu=3jbbx475lj28" [X Link](https://x.com/metalhelpsme/status/1856752375878619636) 2024-11-13T17:33Z [----] followers, [--] engagements "XPR Network Status Investigating: We are currently investigating an issue with crypto transaction delays. https://stspg.io/8dc0rpvd9r8ju=zgrvsjqp3rqx https://stspg.io/8dc0rpvd9r8ju=zgrvsjqp3rqx" [X Link](https://x.com/metalhelpsme/status/1859483744018817376) 2024-11-21T06:27Z [----] followers, [---] engagements "Status Investigating: We are currently investigating an issue with crypto transaction delays. https://stspg.io/76cxcqvh58lsu=gtnq1cfkxz2t https://stspg.io/76cxcqvh58lsu=gtnq1cfkxz2t" [X Link](https://x.com/metalhelpsme/status/1859572789008794103) 2024-11-21T12:21Z [----] followers, [---] engagements "Status Resolved: Crypto deposits and withdrawals are functioning. https://stspg.io/76cxcqvh58lsu=1lyb185jpsx5 https://stspg.io/76cxcqvh58lsu=1lyb185jpsx5" [X Link](https://x.com/metalhelpsme/status/1859631258688684170) 2024-11-21T16:13Z [----] followers, [--] engagements "XPR Network Status Resolved: Crypto deposits and withdrawals are functioning. https://stspg.io/8dc0rpvd9r8ju=0z52c5w6nnxl https://stspg.io/8dc0rpvd9r8ju=0z52c5w6nnxl" [X Link](https://x.com/metalhelpsme/status/1859631340444057874) 2024-11-21T16:13Z [----] followers, [---] engagements "@MarkisSoMoney @metalpaysme @MetalXApp Please email us at help@metalpay.com using the email address associated with your Metal Pay account so we can review the issue you are experiencing with the linked card" [X Link](https://x.com/metalhelpsme/status/1861441352669528342) 2024-11-26T16:06Z [----] followers, [--] engagements "Status Investigating: We are currently experiencing temporary issues with specific trading pairs including AVAX EOS and XRP. Our technical team is diligently working to resolve this matter. We appreciate your patience and under https://stspg.io/x8czfjzw565yu=5qzkjq9h1njz https://stspg.io/x8czfjzw565yu=5qzkjq9h1njz" [X Link](https://x.com/metalhelpsme/status/1861859975464993270) 2024-11-27T19:49Z [----] followers, [---] engagements "@Number1profile @metalpaysme @MetalXApp In order to withdraw USDC from Metal Pay to Metal X you can select XPR Network and send XPR Network USDC with [--] fees. WebAuth Wallet does support Stellar USDC via the Metal X Bridge. https://help.metalpay.com/hc/en-us/articles/4413946467479-How-do-I-use-the-XPR-Network-Mainnet-in-Metal-Pay https://help.metalpay.com/hc/en-us/articles/4413946467479-How-do-I-use-the-XPR-Network-Mainnet-in-Metal-Pay" [X Link](https://x.com/metalhelpsme/status/1863642835339317271) 2024-12-02T17:54Z [----] followers, [--] engagements "@MarshallHayner @aloush6666 @supremebeme @XPRNetwork @MarshallHayner @aloush6666 @supremebeme Hello please submit an official ticket for us to review this issue. https://help.xprnetwork.org/hc/en-us/requests/new https://help.xprnetwork.org/hc/en-us/requests/new" [X Link](https://x.com/metalhelpsme/status/1865902578581582218) 2024-12-08T23:33Z [----] followers, [---] engagements "@Enoch737Q Hey Please submit a ticket to Metal Pay via the following link and we'll get back to you : https://help.metalpay.com/hc/en-us/requests/new https://help.metalpay.com/hc/en-us/requests/new" [X Link](https://x.com/metalhelpsme/status/1866139235184451993) 2024-12-09T15:13Z [----] followers, [--] engagements "Status Resolved: This incident has been resolved. https://stspg.io/x8czfjzw565yu=j0yyp62hk0jf https://stspg.io/x8czfjzw565yu=j0yyp62hk0jf" [X Link](https://x.com/metalhelpsme/status/1866397282549235832) 2024-12-10T08:19Z [----] followers, [--] engagements "@RealKingHN @metalpaysme @solana Sorry to hear you're having trouble buying crypto on Metal Pay. Please submit a ticket here so we can investigate: https://help.metalpay.com/hc/en-us/requests/new https://help.metalpay.com/hc/en-us/requests/new" [X Link](https://x.com/metalhelpsme/status/1867319489932800110) 2024-12-12T21:23Z [----] followers, [---] engagements "XPR Network Status Investigating: We are currently experiencing an issue where a red box appears and does not disappear when users accept the Terms. Our team is actively investigating this problem and working on a fix. https://stspg.io/7gpv3pt8h1mzu=7z5x32mkb30l https://stspg.io/7gpv3pt8h1mzu=7z5x32mkb30l" [X Link](https://x.com/metalhelpsme/status/1867830188668858775) 2024-12-14T07:13Z [----] followers, [---] engagements "XPR Network Status Monitoring: Our team is actively working on a permanent fix for this issue. In the meantime you can resolve it by pressing the X in the corner of the 'Updated Terms & Policies' authentication pop-up which will https://stspg.io/7gpv3pt8h1mzu=mf404v2vzh79 https://stspg.io/7gpv3pt8h1mzu=mf404v2vzh79" [X Link](https://x.com/metalhelpsme/status/1867963976438694142) 2024-12-14T16:04Z [----] followers, [---] engagements "@NamobNoremac @James_mtch1 @XPRNetwork @MarshallHayner We've received your email and replied to it. Feel free to ask any questions via email" [X Link](https://x.com/metalhelpsme/status/1868882009814450652) 2024-12-17T04:52Z [----] followers, [---] engagements "@Spicy_Ape @paulgrey @Ripple @MetalDollarXMD @MetalXApp @XPRNetwork Please submit a support ticket here so we can look into the issue: https://help.metalpay.com/hc/en-us/requests/new https://help.metalpay.com/hc/en-us/requests/new" [X Link](https://x.com/metalhelpsme/status/1869500253352984629) 2024-12-18T21:49Z [----] followers, [--] engagements "@MarkoBandis If you encounter a red box while attempting to accept it please close the box then exit the WebAuth Wallet app running in the background and reopen it. This should resolve the issue as well" [X Link](https://x.com/metalhelpsme/status/1870553072390279586) 2024-12-21T19:33Z [----] followers, [--] engagements "@MarkoBandis Please create a ticket using the following link so that we can provide you with further https://help.xprnetwork.org/hc/en-us/requests/new https://help.xprnetwork.org/hc/en-us/requests/new" [X Link](https://x.com/metalhelpsme/status/1870556015969649026) 2024-12-21T19:44Z [----] followers, [--] engagements "@navidm1h @MarkoBandis Your account and funds are always secure with WebAuth Wallet. We are working on fixing the red box issue" [X Link](https://x.com/metalhelpsme/status/1870559179402015174) 2024-12-21T19:57Z [----] followers, [--] engagements "π¨ We are aware of the red box issue when clicking on the Terms page to accept it. Our team is working on a fix. In the meantime If you encounter a red box while attempting to accept it please close the box then exit the WebAuth Wallet app running in the background and reopen it. This should resolve the issue as well. Thank you for your patience π #WebAuthWallet π§π±" [X Link](https://x.com/anyuser/status/1870561886770745595) 2024-12-21T20:08Z [----] followers, [----] engagements "@MRCRYTO23 Thank you for your kind words We're glad to hear you're satisfied with our service. If you need any assistance feel free to reach out" [X Link](https://x.com/metalhelpsme/status/1870567821899387105) 2024-12-21T20:31Z [----] followers, [---] engagements "@MarkoBandis https://x.com/metalhelpsme/status/1870561886770745595 π¨ We are aware of the red box issue when clicking on the Terms page to accept it. Our team is working on a fix. In the meantime If you encounter a red box while attempting to accept it please close the box then exit the WebAuth Wallet app running in the background and reopen https://x.com/metalhelpsme/status/1870561886770745595 π¨ We are aware of the red box issue when clicking on the Terms page to accept it. Our team is working on a fix. In the meantime If you encounter a red box while attempting to accept it please close" [X Link](https://x.com/metalhelpsme/status/1870571883097411842) 2024-12-21T20:47Z [----] followers, [--] engagements "XPR Network Status Resolved: The red box issue that appeared when users accepted the Terms has been resolved. Please ensure you are running the latest version of the WebAuth Wallet app. Thank you for your patience and understanding https://stspg.io/7gpv3pt8h1mzu=0mqgqh5g6lmj https://stspg.io/7gpv3pt8h1mzu=0mqgqh5g6lmj" [X Link](https://x.com/metalhelpsme/status/1871251841750904837) 2024-12-23T17:49Z [----] followers, [---] engagements "@MarshallHayner @PureBlooded2020 @PureBlooded2020 Hello please submit an official ticket at the link below for us to further investigate this issue: https://help.xprnetwork.org/hc/en-us/requests/new https://help.xprnetwork.org/hc/en-us/requests/new" [X Link](https://x.com/metalhelpsme/status/1871402698404192470) 2024-12-24T03:49Z [----] followers, [---] engagements "@greeniydbandit @Number1profile @metalpaysme @MetalXApp @XPRNetwork Hello please submit an official ticket to us here with as much detail as possible for us to better assist: https://help.metalpay.com/hc/en-us/requests/new https://help.metalpay.com/hc/en-us/requests/new" [X Link](https://x.com/metalhelpsme/status/1872378700492099864) 2024-12-26T20:27Z [----] followers, [--] engagements "XPR Network Status Identified: Due to a temporary issue with our crypto processing partner withdrawing crypto assets may experience delays. Please keep an eye on this status page for future updates regarding the issue. https://stspg.io/z6c316958lhxu=0265xck5n24d https://stspg.io/z6c316958lhxu=0265xck5n24d" [X Link](https://x.com/metalhelpsme/status/1872378735644873197) 2024-12-26T20:27Z [----] followers, [----] engagements "@greeniydbandit @Number1profile @metalpaysme @MetalXApp @XPRNetwork Please read more about the issue here https://x.com/metalhelpsme/status/1872378723816865876 Status Identified: Due to a temporary issue with our crypto processing partner withdrawing crypto assets may experience delays. Please keep an eye on this status page for future updates regarding the issue. https://t.co/b5qxkiJQUb https://x.com/metalhelpsme/status/1872378723816865876 Status Identified: Due to a temporary issue with our crypto processing partner withdrawing crypto assets may experience delays. Please keep an eye on this" [X Link](https://x.com/metalhelpsme/status/1872380020544684197) 2024-12-26T20:32Z [----] followers, [--] engagements "XPR Network Status Resolved: This incident has been resolved. https://stspg.io/z6c316958lhxu=9qmmmgtl46zy https://stspg.io/z6c316958lhxu=9qmmmgtl46zy" [X Link](https://x.com/metalhelpsme/status/1872409035368235068) 2024-12-26T22:27Z [----] followers, [---] engagements "XPR Network Status Monitoring: Hedera is performing a blockchain upgrade at 18:00 UTC/12:00pm CST which will cause temporary deposit and withdrawal delays for HBAR on Metal X Bridge. For more information please see https://stspg.io/5p48yv94ln9tu=0sv3zzkb2lwp https://stspg.io/5p48yv94ln9tu=0sv3zzkb2lwp" [X Link](https://x.com/metalhelpsme/status/1879581818971943072) 2025-01-15T17:30Z [----] followers, [---] engagements "Status Monitoring: Hedera is performing a blockchain upgrade at 18:00 UTC/12:00pm CST which will cause temporary deposit and withdrawal delays for HBAR on Metal Pay. For more information please see https://stspg.io/2hl8r87g99jmu=cr6x35qmwth1 https://status.fireblocks.com/incidents/0tprky03pnm3 https://stspg.io/2hl8r87g99jmu=cr6x35qmwth1 https://status.fireblocks.com/incidents/0tprky03pnm3" [X Link](https://x.com/metalhelpsme/status/1879582067522215995) 2025-01-15T17:31Z [----] followers, [---] engagements "XPR Network Status Resolved: This incident has been resolved. https://stspg.io/5p48yv94ln9tu=wpcjgg56j89b https://stspg.io/5p48yv94ln9tu=wpcjgg56j89b" [X Link](https://x.com/metalhelpsme/status/1879830915050049793) 2025-01-16T09:59Z [----] followers, [---] engagements "XPR Network Status Scheduled (Jan [--] [----] 09:00 UTC): Crosschain deposit/withdrawal services will be offline for [--] minutes at 1am PST/9am UTC on 1/23/2025 https://stspg.io/rpzxy50hhz6gu=jycjwnk91mrw https://stspg.io/rpzxy50hhz6gu=jycjwnk91mrw" [X Link](https://x.com/metalhelpsme/status/1882288962787823922) 2025-01-23T04:47Z [----] followers, [---] engagements "Status Scheduled (Jan [--] [----] 01:00 PST): Cryptocurrency deposit/withdrawal services will be offline for [--] minutes at 1am PST/9am UTC on 1/23/2025 https://stspg.io/wp1y52dvsjglu=c9bfv61lvqwg https://stspg.io/wp1y52dvsjglu=c9bfv61lvqwg" [X Link](https://x.com/metalhelpsme/status/1882288972912792061) 2025-01-23T04:47Z [----] followers, [---] engagements "Status Scheduled (Jan [--] [----] 01:00 PST): Maintenance will begin as scheduled in [--] minutes. https://stspg.io/wp1y52dvsjglu=wh7b630fvz7t https://stspg.io/wp1y52dvsjglu=wh7b630fvz7t" [X Link](https://x.com/metalhelpsme/status/1882337593066717680) 2025-01-23T08:00Z [----] followers, [--] engagements "Status In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://stspg.io/wp1y52dvsjglu=tqgbhs79v2gg https://stspg.io/wp1y52dvsjglu=tqgbhs79v2gg" [X Link](https://x.com/metalhelpsme/status/1882352671207899348) 2025-01-23T09:00Z [----] followers, [--] engagements "Status Completed: The scheduled maintenance has been completed. https://stspg.io/wp1y52dvsjglu=n547dprcmz7d https://stspg.io/wp1y52dvsjglu=n547dprcmz7d" [X Link](https://x.com/metalhelpsme/status/1882360212004425847) 2025-01-23T09:30Z [----] followers, [--] engagements "π¨ Protect your funds & avoid common mistakes with this must-read guide: π Important Tips for Depositing and Withdrawing Cryptocurrency #Staysafe πβ¨ https://help.xprnetwork.org/hc/en-us/articles/21817639152663-Important-Tips-for-Depositing-and-Withdrawing-Cryptocurrency https://help.xprnetwork.org/hc/en-us/articles/21817639152663-Important-Tips-for-Depositing-and-Withdrawing-Cryptocurrency" [X Link](https://x.com/metalhelpsme/status/1883031049556635893) 2025-01-25T05:56Z [----] followers, [---] engagements "π³ Buy Crypto Instantly with Metal Pay Customers: Link your debit or credit card to your Metal Pay account in just a few steps π Step-by-step guide: https://help.metalpay.com/hc/en-us/articles/4409445485591-How-do-I-link-my-card-to-Metal-Pay https://help.metalpay.com/hc/en-us/articles/4409445485591-How-do-I-link-my-card-to-Metal-Pay" [X Link](https://x.com/anyuser/status/1883922927311282207) 2025-01-27T17:00Z [----] followers, [----] engagements "@lXiomara24 Hi there unfortunatley not through the Metal Pay app as North Carolina is currently not supported. Keep an eye on our social media for updates on availability Thank you" [X Link](https://x.com/metalhelpsme/status/1884225708026740889) 2025-01-28T13:03Z [----] followers, [--] engagements "@YukaCorp $METAL staking is available in WebAuth Wallet now. Please follow this guide https://help.metalblockchain.org/hc/en-us/articles/20910285006743-How-do-I-stake-METAL-in-the-WebAuth-Wallet https://help.metalblockchain.org/hc/en-us/articles/20910285006743-How-do-I-stake-METAL-in-the-WebAuth-Wallet" [X Link](https://x.com/metalhelpsme/status/1884362530740670886) 2025-01-28T22:06Z [----] followers, [--] engagements "π Step-by-step guide: https://help.metalpay.com/hc/en-us/articles/28719867011735-How-Do-I-Refer-a-Friend-on-Metal-Pay https://help.metalpay.com/hc/en-us/articles/28719867011735-How-Do-I-Refer-a-Friend-on-Metal-Pay" [X Link](https://x.com/metalhelpsme/status/1884667427276919281) 2025-01-29T18:18Z [----] followers, [---] engagements "π’ Earn Rewards with the Metal X Referral Program π° Invite your friends to @MetalXApp and grow your rewards [--] Share your unique referral link [--] They join Metal X & start trading [--] You both win π Need a hand getting started The support guide is in the comments π" [X Link](https://x.com/anyuser/status/1885678209875710024) 2025-02-01T13:14Z [----] followers, [----] engagements "@Nixo242 @XPRNetwork @MarshallHayner For the safety and security of your account and privacy we cannot assist with this request over social channels. Therefore we kindly ask you to contact us through the official channels: We look forward to seeing you and helping you. https://help.xprnetwork.org/hc/en-us/articles/17488151615767-How-Do-I-Contact-Metallicus-Client-Services-Team https://help.xprnetwork.org/hc/en-us/articles/17488151615767-How-Do-I-Contact-Metallicus-Client-Services-Team" [X Link](https://x.com/metalhelpsme/status/1886335309899604280) 2025-02-03T08:45Z [----] followers, [--] engagements "β‘ Instant & Free Crypto Transfers β‘ Metal Pay customers can send supported cryptocurrencies to their WebAuth Wallet account and vice versa instantly and with zero fees πΈ π Need help Check the support guide in the comments π" [X Link](https://x.com/anyuser/status/1886713133185531977) 2025-02-04T09:47Z [----] followers, [---] engagements "π Full guide: https://help.metalpay.com/hc/en-us/articles/8223375645719-How-can-I-send-crypto-to-my-WebAuth-Wallet https://help.metalpay.com/hc/en-us/articles/8223375645719-How-can-I-send-crypto-to-my-WebAuth-Wallet" [X Link](https://x.com/metalhelpsme/status/1886713166043726111) 2025-02-04T09:47Z [----] followers, [---] engagements "β Having Trouble Buying Crypto in Metal Pay β There might be a few hiccups but dont worry weve got you covered with easy steps to solve them π‘ Check the support guide in the comments π" [X Link](https://x.com/metalhelpsme/status/1886878774911738119) 2025-02-04T20:45Z [----] followers, [---] engagements "π Full guide here: https://help.metalpay.com/hc/en-us/articles/23389588241943-Troubleshooting-Cryptocurrency-Purchases-Debit-Credit-Card-Issues https://help.metalpay.com/hc/en-us/articles/23389588241943-Troubleshooting-Cryptocurrency-Purchases-Debit-Credit-Card-Issues" [X Link](https://x.com/metalhelpsme/status/1886878810974392461) 2025-02-04T20:45Z [----] followers, [---] engagements "Status Investigating: We are observing an issue with the Ripple blockchain not processing new blocks due to an issue with the blockchain itself leading to an outage for XRP mainnet services. https://stspg.io/40gl1q0g4fk9u=2q4yzpmnzmjp https://status.fireblocks.com/incidents/4g4hm3qdmw79 https://stspg.io/40gl1q0g4fk9u=2q4yzpmnzmjp https://status.fireblocks.com/incidents/4g4hm3qdmw79" [X Link](https://x.com/anyuser/status/1886911354247974926) 2025-02-04T22:54Z [----] followers, [----] engagements "Status Monitoring: Ripple blockchain is processing blocks after a [--] hour outage and we are monitoring XRP mainnet services on Metal Pay. https://stspg.io/40gl1q0g4fk9u=gjx8v27m5zkq https://stspg.io/40gl1q0g4fk9u=gjx8v27m5zkq" [X Link](https://x.com/metalhelpsme/status/1886913974417154388) 2025-02-04T23:05Z [----] followers, [---] engagements "Status Monitoring: We are continuing to monitor for any further issues. https://stspg.io/40gl1q0g4fk9u=jrmtyr5hmsg2 https://stspg.io/40gl1q0g4fk9u=jrmtyr5hmsg2" [X Link](https://x.com/metalhelpsme/status/1886920777896964142) 2025-02-04T23:32Z [----] followers, [---] engagements "π Cant Create the Next NFT Masterpiece No Problem If painting pixels isnt your thing buy someone elses genius instead πΌπΈ β¨ Browse awesome NFTs π Flex your collector muscles π Maybe snag a future treasure Need help shopping Check the guide in the comments your future NFT awaits π" [X Link](https://x.com/metalhelpsme/status/1887797780824965544) 2025-02-07T09:37Z [----] followers, [---] engagements "@fishingfluck @metalpaysme Unfortunately Metal Pay and WebAuth Wallet aren't available in NY due to local regulations. However feel free to reach outwe're happy to review your case again https://help.xprnetwork.org/hc/en-us/articles/17488151615767-How-Do-I-Contact-Metallicus-Client-Services-Team https://help.xprnetwork.org/hc/en-us/articles/17488151615767-How-Do-I-Contact-Metallicus-Client-Services-Team" [X Link](https://x.com/metalhelpsme/status/1887954280952512960) 2025-02-07T19:59Z [----] followers, [---] engagements "πWant to switch between XPR Network Metal Blockchain Ethereum and Metal L2 in your WebAuth Wallet π Jump chains like a crypto ninja β‘ Manage your assets effortlessly π Stay in control of your crypto moves Need a hand The guide in the comments has your back π" [X Link](https://x.com/anyuser/status/1888555453098987817) 2025-02-09T11:48Z [----] followers, [----] engagements "Status Investigating: Due to a temporary issue with our crypto processing partner withdrawing crypto assets may experience delays. Please keep an eye on this status page for future updates regarding the issue. https://stspg.io/yy1sm9s1krllu=hwr021959pbc https://stspg.io/yy1sm9s1krllu=hwr021959pbc" [X Link](https://x.com/metalhelpsme/status/1895496924838723893) 2025-02-28T15:30Z [----] followers, [---] engagements "Status Resolved: This incident has been resolved. https://stspg.io/yy1sm9s1krllu=j3p27hqs7f0y https://stspg.io/yy1sm9s1krllu=j3p27hqs7f0y" [X Link](https://x.com/metalhelpsme/status/1895545071237546368) 2025-02-28T18:42Z [----] followers, [---] engagements "@ariernachweis For the safety and security of your account and privacy we cannot assist with this request over social channels. Therefore we kindly ask you to contact us through the official channels: We look forward to seeing you and helping you. https://help.metalpay.com/hc/en-us/articles/17242938695831-How-Do-I-Contact-Metallicus-Client-Services-Team https://help.metalpay.com/hc/en-us/articles/17242938695831-How-Do-I-Contact-Metallicus-Client-Services-Team" [X Link](https://x.com/metalhelpsme/status/1900943494320992430) 2025-03-15T16:13Z [----] followers, [--] engagements "Status Scheduled (Mar [--] [----] 22:00 PDT): This is routine scheduled maintenance to upgrade our systems with increased performance. We estimate the app will remain in maintenance mode for less than one hour and we will ensure the m https://stspg.io/048dmfrdxjlzu=dljjd3l4t6r7 https://stspg.io/048dmfrdxjlzu=dljjd3l4t6r7" [X Link](https://x.com/metalhelpsme/status/1901754319030177940) 2025-03-17T21:55Z [----] followers, [---] engagements "@ChadCollin82764 Hello There are no updates on Canada's availability at this time but stay tuned to our social media channels for future announcements" [X Link](https://x.com/metalhelpsme/status/1901772462528016568) 2025-03-17T23:07Z [----] followers, [--] engagements "Status Scheduled (Mar [--] [----] 10:00 PDT): We will be undergoing scheduled maintenance during this time. https://stspg.io/048dmfrdxjlzu=258gn40bwv3f https://stspg.io/048dmfrdxjlzu=258gn40bwv3f" [X Link](https://x.com/metalhelpsme/status/1901925001533731163) 2025-03-18T09:13Z [----] followers, [---] engagements "Status Scheduled (Mar [--] [----] 10:00 PDT): Maintenance will begin as scheduled in [--] minutes. https://stspg.io/048dmfrdxjlzu=fftq4yx91bn3 https://stspg.io/048dmfrdxjlzu=fftq4yx91bn3" [X Link](https://x.com/metalhelpsme/status/1902027362658914675) 2025-03-18T16:00Z [----] followers, [--] engagements "Status In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://stspg.io/048dmfrdxjlzu=52cdty7gtwc2 https://stspg.io/048dmfrdxjlzu=52cdty7gtwc2" [X Link](https://x.com/metalhelpsme/status/1902042405387612512) 2025-03-18T17:00Z [----] followers, [---] engagements "Status Completed: The scheduled maintenance has been completed. https://stspg.io/048dmfrdxjlzu=yc2nb9tlydp2 https://stspg.io/048dmfrdxjlzu=yc2nb9tlydp2" [X Link](https://x.com/metalhelpsme/status/1902055565439987990) 2025-03-18T17:52Z [----] followers, [---] engagements "Status Investigating: We are aware that live prices on the Metal Pay app are currently not updating. Our technical team is actively working to resolve the issue. We sincerely appreciate your patience and understanding as we work t https://stspg.io/kcvpx0l0k23ku=021r67z2n79q https://stspg.io/kcvpx0l0k23ku=021r67z2n79q" [X Link](https://x.com/metalhelpsme/status/1902408380075143260) 2025-03-19T17:14Z [----] followers, [---] engagements "Status Resolved: This incident has been resolved. https://stspg.io/kcvpx0l0k23ku=w5tp0kmr76vw https://stspg.io/kcvpx0l0k23ku=w5tp0kmr76vw" [X Link](https://x.com/metalhelpsme/status/1902419990206410947) 2025-03-19T18:00Z [----] followers, [---] engagements "Dont Let Your Crypto Get Lost in Space β When depositing or withdrawing (XRP XLM HBAR or Stellar USDC) ALWAYS include the required Memo ID π¨ Missing Memo ID = Possible Lost Funds π± β Double-check before you send Need a refresher The support guide in the comments has all the details π" [X Link](https://x.com/anyuser/status/1903564702568898892) 2025-03-22T21:49Z [----] followers, [----] engagements "@armsARMS280832 @MarshallHayner @webauthwallet Thank you for your suggestion π Please rest assured this is already part of our product improvement process and feedback like yours helps us refine and enhance the user experience. β¨ Stay tuned for updates" [X Link](https://x.com/metalhelpsme/status/1904653362978599261) 2025-03-25T21:55Z [----] followers, [--] engagements "@HuellDogineaux For the safety and security of your account and privacy we cannot assist with this request over social channels. Therefore we kindly ask you to contact us through the official channels: We look forward to seeing you and helping you. https://help.metalpay.com/hc/en-us/articles/17242938695831-How-Do-I-Contact-Metallicus-Client-Services-Team https://help.metalpay.com/hc/en-us/articles/17242938695831-How-Do-I-Contact-Metallicus-Client-Services-Team" [X Link](https://x.com/metalhelpsme/status/1904941414955299083) 2025-03-26T17:00Z [----] followers, [--] engagements "Status Investigating: We are aware that live prices on the Metal Pay app are currently not updating. Our technical team is actively working to resolve the issue. https://stspg.io/d4j1bshp82c9u=0k6kf9prg91k https://stspg.io/d4j1bshp82c9u=0k6kf9prg91k" [X Link](https://x.com/metalhelpsme/status/1912596902216102273) 2025-04-16T20:00Z [----] followers, [---] engagements "Status Monitoring: A fix has been implemented and we are monitoring the results. https://stspg.io/d4j1bshp82c9u=541frylscgpm https://stspg.io/d4j1bshp82c9u=541frylscgpm" [X Link](https://x.com/metalhelpsme/status/1912597438776651915) 2025-04-16T20:02Z [----] followers, [---] engagements "Status Resolved: This incident has been resolved. https://stspg.io/d4j1bshp82c9u=sbt0h4c5jh1n https://stspg.io/d4j1bshp82c9u=sbt0h4c5jh1n" [X Link](https://x.com/metalhelpsme/status/1912598880556052778) 2025-04-16T20:08Z [----] followers, [---] engagements "Status Investigating: ADA deposits and withdrawals are temporarily paused due to scheduled maintenance. Well restore full functionality as soon as the work is complete. https://stspg.io/l8x2c4d26rbvu=5rg1tlq3nfcx https://stspg.io/l8x2c4d26rbvu=5rg1tlq3nfcx" [X Link](https://x.com/metalhelpsme/status/1917707491317800977) 2025-04-30T22:27Z [----] followers, [----] engagements "XPR Network Status Investigating: ADA deposits and withdrawals are temporarily paused due to scheduled maintenance. Well restore full functionality as soon as the work is complete. https://stspg.io/yg3r0m8bjtg3u=mlpcw7gczc9j https://stspg.io/yg3r0m8bjtg3u=mlpcw7gczc9j" [X Link](https://x.com/anyuser/status/1917707831375192460) 2025-04-30T22:29Z [----] followers, [----] engagements "@RyanTDBN @rlfedericoMBA @metalpaysme @MarshallHayner @MetallicusTDBN Hello Please submit an official ticket for us to investigate this issue: https://help.metalpay.com/hc/en-us/requests/new https://help.metalpay.com/hc/en-us/requests/new" [X Link](https://x.com/metalhelpsme/status/1919594693068804576) 2025-05-06T03:26Z [----] followers, [--] engagements "Status Investigating: We are currently investigating reports from users experiencing problems logging into the Metal Pay app. Our team is working to identify the cause and will provide updates as we learn more. Thank you for your pa https://stspg.io/ghpf2wps7h5bu=mt5y39f9hlfd https://stspg.io/ghpf2wps7h5bu=mt5y39f9hlfd" [X Link](https://x.com/metalhelpsme/status/1919601152599228784) 2025-05-06T03:52Z [----] followers, [---] engagements "Status Investigating: We are aware that live prices on the Metal Pay app are currently not updating. Our technical team is actively working to resolve the issue. https://stspg.io/dgc1d8n2rdqfu=7f13yym4d6rt https://stspg.io/dgc1d8n2rdqfu=7f13yym4d6rt" [X Link](https://x.com/metalhelpsme/status/1919757996147802234) 2025-05-06T14:15Z [----] followers, [---] engagements "Status Identified: The issue has been identified and a fix is being implemented. https://stspg.io/dgc1d8n2rdqfu=91q77nfzjmm8 https://stspg.io/dgc1d8n2rdqfu=91q77nfzjmm8" [X Link](https://x.com/metalhelpsme/status/1919764626277122444) 2025-05-06T14:42Z [----] followers, [---] engagements "Status Resolved: This incident has been resolved. https://stspg.io/dgc1d8n2rdqfu=4jgxqvvf32s0 https://stspg.io/dgc1d8n2rdqfu=4jgxqvvf32s0" [X Link](https://x.com/metalhelpsme/status/1919772386150490409) 2025-05-06T15:12Z [----] followers, [---] engagements "Status Investigating: We have identified an issue with processing transactions(delay affecting USDC withdrawals on the Ethereum Network). Our team is actively investigating the issue and working on a fix. Thank you for your understa https://stspg.io/71llwrbzbjvsu=t11hxs35hqjn https://stspg.io/71llwrbzbjvsu=t11hxs35hqjn" [X Link](https://x.com/metalhelpsme/status/1920516751844159497) 2025-05-08T16:30Z [----] followers, [---] engagements "Status Resolved: This incident has been resolved. https://stspg.io/71llwrbzbjvsu=ny9cbdldzl92 https://stspg.io/71llwrbzbjvsu=ny9cbdldzl92" [X Link](https://x.com/metalhelpsme/status/1920608375337091449) 2025-05-08T22:34Z [----] followers, [---] engagements "Status Investigating: We are currently experiencing an issue with getting payment quotes on the Metal Pay app. This issue may impact and delay crypto deposits and withdrawals. Our team is actively working on resolving this. Thank yo https://stspg.io/h4f2dpdfwdxdu=k4gn8w97syrl https://stspg.io/h4f2dpdfwdxdu=k4gn8w97syrl" [X Link](https://x.com/metalhelpsme/status/1921919282398818620) 2025-05-12T13:23Z [----] followers, [---] engagements "Status Resolved: This incident has been resolved. https://stspg.io/h4f2dpdfwdxdu=5psv937rtjms https://stspg.io/h4f2dpdfwdxdu=5psv937rtjms" [X Link](https://x.com/metalhelpsme/status/1921936421004378220) 2025-05-12T14:32Z [----] followers, [---] engagements "@1234ti0N @DDPCrypto85 We're sorry to hear you're experiencing issues with the WebAuth Wallet app. Please reach out to us and we'll be happy to review the problem and assist you https://help.xprnetwork.org/hc/en-us/articles/17488151615767-How-Do-I-Contact-Metallicus-Client-Services-Team https://help.xprnetwork.org/hc/en-us/articles/17488151615767-How-Do-I-Contact-Metallicus-Client-Services-Team" [X Link](https://x.com/metalhelpsme/status/1928337172148498880) 2025-05-30T06:26Z [----] followers, [--] engagements "@McDonalds At your service" [X Link](https://x.com/anyuser/status/1932824971962954123) 2025-06-11T15:39Z [----] followers, 24.6K engagements "@McDonalds Only if it comes with extra hash browns and proof-of-steak sauce. ππ€ #MetalBlockchain #XPRNetwork" [X Link](https://x.com/metalhelpsme/status/1932903533986128384) 2025-06-11T20:51Z [----] followers, [---] engagements "Status Resolved: This incident has been resolved. https://stspg.io/l8x2c4d26rbvu=z35zm7fj7wgt https://stspg.io/l8x2c4d26rbvu=z35zm7fj7wgt" [X Link](https://x.com/metalhelpsme/status/1934669017979203608) 2025-06-16T17:46Z [----] followers, [---] engagements "XPR Network Status Resolved: This incident has been resolved. https://stspg.io/yg3r0m8bjtg3u=x4np6wxlx45r https://stspg.io/yg3r0m8bjtg3u=x4np6wxlx45r" [X Link](https://x.com/metalhelpsme/status/1934669129484730395) 2025-06-16T17:47Z [----] followers, [---] engagements "@1NationUnderXRP Hello please submit an official ticket here and we can look into it for you: https://help.xprnetwork.org/hc/en-us https://help.xprnetwork.org/hc/en-us" [X Link](https://x.com/metalhelpsme/status/1934842069177995632) 2025-06-17T05:14Z [----] followers, [--] engagements "@1NationUnderXRP Appreciate the feedback Just a quick heads-up our Metallicus Client Services team is online 24/7 and ready to assist within seconds. If anyones running into issues with wrapping or anything else were here and happy to help anytime. https://help.xprnetwork.org/hc/en-us/articles/17488151615767-How-Do-I-Contact-Metallicus-Client-Services-Team https://help.xprnetwork.org/hc/en-us/articles/17488151615767-How-Do-I-Contact-Metallicus-Client-Services-Team" [X Link](https://x.com/metalhelpsme/status/1936814505083695310) 2025-06-22T15:52Z [----] followers, [--] engagements "@sssaaa786 Thanks for reaching out. We're currently reviewing your support email and will get back to you shortly" [X Link](https://x.com/metalhelpsme/status/1936836918496428146) 2025-06-22T17:21Z [----] followers, [---] engagements "XPR Network Status Investigating: Were currently investigating an issue where NFTs are not displaying in the WebAuth Wallet app and the XPR Network Explorer (specifically under the NFT tab). Our team is actively working to identify https://stspg.io/67cpq9vy3lh4u=pvk96pw3kl3q https://stspg.io/67cpq9vy3lh4u=pvk96pw3kl3q" [X Link](https://x.com/anyuser/status/1945599768698487049) 2025-07-16T21:41Z [----] followers, [----] engagements "@1NationUnderXRP @metalpaysme @MarshallHayner @WillTDBN Unfortunately stablecoins like USDC are not available to users in Texas. However he can still purchase other cryptocurrencies" [X Link](https://x.com/metalhelpsme/status/1946031483971403988) 2025-07-18T02:17Z [----] followers, [---] engagements "Status Investigating: We are currently experiencing an issue that is preventing some users from fully upgrading their accounts. Our team is actively investigating the cause and working on a solution. Thank you for your patience and https://stspg.io/2kbykwz1lgz1u=hkzrvyw6hphy https://stspg.io/2kbykwz1lgz1u=hkzrvyw6hphy" [X Link](https://x.com/metalhelpsme/status/1948471659754570066) 2025-07-24T19:53Z [----] followers, [----] engagements "Status Identified: The issue has been identified and a fix is being implemented. https://stspg.io/2kbykwz1lgz1u=l1vrnf0072rt https://stspg.io/2kbykwz1lgz1u=l1vrnf0072rt" [X Link](https://x.com/metalhelpsme/status/1948488586690789857) 2025-07-24T21:00Z [----] followers, [---] engagements "@Blessingch28262 Welcome to the XPR Network family We're delighted we could assist you with your account verification. Feel free to explore our support guides theyre designed to help you get started and make the most of everything we have to offer. https://help.xprnetwork.org/hc/en-us https://help.xprnetwork.org/hc/en-us" [X Link](https://x.com/metalhelpsme/status/1949144434550960336) 2025-07-26T16:27Z [----] followers, [---] engagements "It appears that you sent crypto assets from your WebAuth Wallet to another WebAuth Wallet account using a network other than the XPR Mainnet. As a result the transaction did not reach the intended account. Due to the volume of pending cases reviews may take some time but Ill check internally to see if we can expedite this one. Well contact you by email once we have an update" [X Link](https://x.com/metalhelpsme/status/1951219296899625244) 2025-08-01T09:51Z [----] followers, [--] engagements "Status Investigating: We're currently experiencing some delays in processing withdrawals. Our team is actively working to resolve the issue as quickly as possible. We truly appreciate your patience and understanding while we work to https://stspg.io/8srfvxt3b9lwu=zh4ks6206dbs https://stspg.io/8srfvxt3b9lwu=zh4ks6206dbs" [X Link](https://x.com/metalhelpsme/status/1951329615290765555) 2025-08-01T17:10Z [----] followers, [---] engagements "Status Scheduled (Aug [--] [----] 13:00 PDT): Maintenance is scheduled on August [--] from 9:00 AM to 1:00 PM ET (1:00 PM to 5:00 PM UTC). This will affect the following networks: Stellar Hedera Hashgraph Solana Import https://stspg.io/drwcg04t02stu=73hk9jjgrks6 https://stspg.io/drwcg04t02stu=73hk9jjgrks6" [X Link](https://x.com/metalhelpsme/status/1953717292262658360) 2025-08-08T07:17Z [----] followers, [---] engagements "XPR Network Status Monitoring: Our amazing technical team took a quick coffee break came back refreshed and worked their magic. Were still keeping a close eye on things in case of any lingering slowness but for now youre goo https://stspg.io/gpy4gx0fh326u=9fbh8nt2bhyl https://stspg.io/gpy4gx0fh326u=9fbh8nt2bhyl" [X Link](https://x.com/anyuser/status/1954326349289783798) 2025-08-09T23:38Z [----] followers, [----] engagements "XPR Network Status Scheduled (Aug [--] [----] 13:00 UTC): Maintenance will begin as scheduled in [--] minutes. https://stspg.io/tfxrt5yhgdmhu=68fh6y44hm2f https://stspg.io/tfxrt5yhgdmhu=68fh6y44hm2f" [X Link](https://x.com/metalhelpsme/status/1955600313366548693) 2025-08-13T12:00Z [----] followers, [---] engagements Limited data mode. Full metrics available with subscription: lunarcrush.com/pricing
@metalhelpsme Metal Client ServicesMetal Client Services posts on X about metal, status, client, we are the most. They currently have [-----] followers and [---] posts still getting attention that total [--] engagements in the last [--] hours.
Social category influence cryptocurrencies finance technology brands stocks exchanges products automotive brands countries social networks travel destinations
Social topic influence metal, status, client #258, we are, the official, network, pay, in the, request, social
Top accounts mentioned or mentioned by @metalpaysme @marshallhayner @xprnetwork @metalxapp @metalpaycom @willtdbn @webauthwallet @metallicustdbn @paulgrey @markobandis @1nationunderxrp @coco7486438381 @starjones548807 @protonxpr @anthonyogbuefi1 @number1profile @mcdonalds @samsepi0l66 @chiefsatori @loanprotocol
Top assets mentioned Metal (MTL) WalletConnect Token (WCT) XPR Network (XPR) USDC (USDC) Ethereum (ETH) Bitcoin (BTC) Alphabet Inc Class A (GOOGL) XRP (XRP) Hedera (HBAR) Coinbase Global Inc. (COIN) Solana (SOL)
Top posts by engagements in the last [--] hours
"As our @MetalPaysMe community grows everyday we want to make sure all of our users get the dedicated support they need. So we were born. Just for you. Whether you have questions about Metal Pay Metal Vault or (soon) Metal X we're just a DM or a shake of your phone away"
X Link 2020-02-27T16:55Z [----] followers, [--] engagements
"Hey Friends Thank you to the users who have reported difficulties when logging into the Metal Pay app. We've heard your voices and are currently working diligently to resolve this issue. We will provide an update as soon as possible"
X Link 2020-03-02T21:52Z [----] followers, [--] engagements
"π¨π¨π¨ UPDATE π¨π¨π¨ The issue has been resolved Thank you all for your patience and keeping Metal Pay awesome Hey Friends Thank you to the users who have reported difficulties when logging into the Metal Pay app. We've heard your voices and are currently working diligently to resolve this issue. We will provide an update as soon as possible Hey Friends Thank you to the users who have reported difficulties when logging into the Metal Pay app. We've heard your voices and are currently working diligently to resolve this issue. We will provide an update as soon as possible"
X Link 2020-03-02T23:11Z [----] followers, [--] engagements
"iOS Users: Have you been getting halted by an "Insufficient Permissions" screen Log out and re-log back into the Metal Pay app"
X Link 2020-03-04T22:51Z [----] followers, [--] engagements
"PSA: Depositing/Withdrawing crypto to an incorrect or invalid address may result in the funds being lost and unable to be recovered. Once crypto is withdrawn from Metal Pay we are no longer in control of the funds and are not liable for lost funds. Double and triple checkβ
"
X Link 2020-03-06T18:07Z [----] followers, [--] engagements
"Did you know that you can link your bank to your Metal Pay account AND not have to wait a couple days to verify micro-deposits Learn how to link your bank via Plaid https://m.youtube.com/watchv=BNCOCiYMbQI https://m.youtube.com/watchv=BNCOCiYMbQI"
X Link 2020-03-10T16:17Z [----] followers, [--] engagements
"In case you've missed it: $ATOM is now being offered in the Metal Pay Marketplace Enjoy my iOS and Android friends π€π₯ Now that Cosmos is offered in the Metal Pay Marketplace users can easily buy and sell this innovative cryptocurrency. Want to introduce someone to crypto Get them to download Metal Pay and send them a bit of $ATOM today. No messy wallet addresses just tap a contact and go https://t.co/DWk9d3k0h9 Now that Cosmos is offered in the Metal Pay Marketplace users can easily buy and sell this innovative cryptocurrency. Want to introduce someone to crypto Get them to download Metal"
X Link 2020-03-13T18:46Z [----] followers, [--] engagements
"When North Carolina joins the Metal Pay family π€π₯ #MetalPay $MTL"
X Link 2021-10-07T17:51Z [----] followers, [--] engagements
"π¦π Our Knowledge Base Articles have moved ππ¦ You can find the new sites here: β Proton Wallet: π€ Metal Pay: We hope you love the new look π₯ http://help.metalpay.com/ http://help.protonchain.com/ http://help.metalpay.com/ http://help.protonchain.com/"
X Link 2021-12-01T21:38Z [----] followers, [---] engagements
"π We are aware that the price chart π for XPR on Metal Pay has some visual issues. πRest assured that our wonderful team is already working to resolve it as soon as possible π¨π§π§π½π§ Thank you for your understanding"
X Link 2022-01-23T04:30Z [----] followers, [--] engagements
"Any questions π€or issues β We have a Metal Pay Knowledge Base page for your all questions π πYou can also π¬ with our Client Services team and we will be more than happy to assist you π€ https://help.metalpay.com/hc/en-us https://help.metalpay.com/hc/en-us"
X Link 2022-02-04T18:00Z [----] followers, [--] engagements
"Just like for Metal Pay we have a Proton Knowledge Center for your all possible questions π as well https://help.protonchain.com/hc/en-us https://help.protonchain.com/hc/en-us"
X Link 2022-02-06T09:00Z [----] followers, [--] engagements
"Happy π Day We have prepared a very romantic challenge for you π 1Open our support guides (Links are in the comments below) 2Find the hiddenπ in [--] of our support guides (One for Metal Pay and one for Proton) 3Share your screenshot in the comments Good luck π€"
X Link 2022-02-14T09:00Z [----] followers, [--] engagements
"If you also enjoy using our Metal Pay app would you mind taking a moment to rate it ππ² It won't take more than [--] minute. Google Play: Apple Store: https://apps.apple.com/us/app/metal-pay/id1345101178 https://play.google.com/store/apps/detailsid=com.metallicus.metalapp.production&hl=en&gl=US https://apps.apple.com/us/app/metal-pay/id1345101178 https://play.google.com/store/apps/detailsid=com.metallicus.metalapp.production&hl=en&gl=US"
X Link 2022-02-21T16:05Z [----] followers, [--] engagements
"Proton $XPR β has many advantages to offer π Read more about Staking and Farming here https://help.protonchain.com/hc/en-us/sections/4412513946391-Swaps-and-Farming https://help.protonchain.com/hc/en-us/sections/4412513946391-Swaps-and-Farming"
X Link 2022-02-23T09:00Z [----] followers, [--] engagements
"πJoin our waitlist now to get to the front of the line for the new #MetalPay π³ coming soon to a wallet near you https://blog.metalpay.com/metalpay/the-new-metal-pay-credit-card-crypto-cash-back/ https://blog.metalpay.com/metalpay/the-new-metal-pay-credit-card-crypto-cash-back/"
X Link 2022-08-01T14:01Z [----] followers, [--] engagements
"We are regularly adding new support articles in different languages to our Knowledge Centerπ Discover them here #Proton Knowledge Center β #MetalPay Knowledge Center π€ https://help.metalpay.com/hc/ https://help.proton.org/hc/ https://help.metalpay.com/hc/ https://help.proton.org/hc/"
X Link 2022-09-11T08:15Z [----] followers, [--] engagements
"REMINDER π¨ Your #MetalPay assets will remain safe but feel free to read our blog to learn more about the upcoming Ethereum Merge Metal Pay Update: Upcoming Ethereum Merge β Ethereum is moving from PoW to PoS π€ Your #MetalPay assets will remain safe π
Expected date is September 15th Read More: https://t.co/HyN1weEYJm #Ethereum $MTL https://t.co/IcSacaKYup Metal Pay Update: Upcoming Ethereum Merge β Ethereum is moving from PoW to PoS π€ Your #MetalPay assets will remain safe π
Expected date is September 15th Read More: https://t.co/HyN1weEYJm #Ethereum $MTL https://t.co/IcSacaKYup"
X Link 2022-09-13T21:06Z [----] followers, [--] engagements
"We are regularly adding new support articles in different languages to our #MetalPay Knowledge Center π€π https://help.metalpay.com/hc/fr https://help.metalpay.com/hc/es https://help.metalpay.com/hc/en-us https://help.metalpay.com/hc/fr https://help.metalpay.com/hc/es https://help.metalpay.com/hc/en-us"
X Link 2022-09-25T11:59Z [----] followers, [--] engagements
"Take a π at our support π to find out how easyπ€ and quick to sign up for a #MetalPay account https://help.metalpay.com/hc/en-us/articles/4409167305239-How-do-I-sign-up-for-Metal-Pay- Making it easy to buy sell and trade #Cryptocurrencies π³ Buy Sell + Store Crypto Send & Receive for free πͺ Over [--] tradable #crypto π 0% fees on stablecoins π¦ Routing IBAN swift number π§Ύ Deposits & payments Download today https://t.co/2xaDTSCxtZ https://help.metalpay.com/hc/en-us/articles/4409167305239-How-do-I-sign-up-for-Metal-Pay- Making it easy to buy sell and trade #Cryptocurrencies π³ Buy Sell +"
X Link 2022-09-26T09:58Z [----] followers, [--] engagements
"We have a support guideπ that will help you link your bank accountπ¦ with #MetalPay https://help.metalpay.com/hc/en-us/articles/4423925928727-How-do-I-link-my-bank-account-with-Metal-Pay- Linking your bank account with #MetalPay couldnt be easier [--] Tap your avatar photo [--] Payment Methods [--] Tap + [--] Bank Login [--] Find your bank [--] Enter your banks User ID & Password [--] Link the account you want [--] Tap continue https://t.co/4BzF7nyh4e https://help.metalpay.com/hc/en-us/articles/4423925928727-How-do-I-link-my-bank-account-with-Metal-Pay- Linking your bank account with #MetalPay couldnt be easier 1"
X Link 2022-09-30T09:40Z [----] followers, [--] engagements
"This article will outline how to turn on β
view π and turn off β Recurring Buys for cryptocurrencies on #MetalPay https://help.metalpay.com/hc/en-us/articles/4420697751063-How-do-I-turn-on-off-Recurring-Buys- Daily Recurring Buys are available in #MetalPay Automate purchases today in the app π Daily weekly or monthly π² Dollar-cost averaging strategy A simple way to reduce market-timing risks https://t.co/zR42w9J0yF https://help.metalpay.com/hc/en-us/articles/4420697751063-How-do-I-turn-on-off-Recurring-Buys- Daily Recurring Buys are available in #MetalPay Automate purchases today in the"
X Link 2022-10-01T08:59Z [----] followers, [--] engagements
"Do you know that #MetalPay is available in and β πDon't have an account yet Sign up for a Metal Pay account now πDeposit cash to your Metal Pay account to start trading customers customers https://help.metalpay.com/hc/en-us/articles/4409446053015-How-do-I-Deposit-Cash-to-Metal-Pay- https://help.metalpay.com/hc/en-us/articles/6619702339991-How-do-I-Deposit-Cash-to-Metal-Pay-For-EU-customers- https://help.metalpay.com/hc/en-us/articles/4409167305239-How-do-I-sign-up-for-Metal-Pay- https://help.metalpay.com/hc/en-us/articles/4409446053015-How-do-I-Deposit-Cash-to-Metal-Pay-"
X Link 2022-10-02T08:36Z [----] followers, [--] engagements
"What is the Trading Fee πΈ Structure on #MetalPay We explain here https://help.metalpay.com/hc/en-us/articles/4409463514391-What-is-the-Trading-Fee-Structure-on-Metal-Pay- Did you know holding Metal DAO $MTL offers a fee reduction When buying and selling cryptocurrency in your in-app $MTL balance: π± [----] MTL you'll get a 25% trading fee discount. π± [----] MTL you'll get a 50% trading fee discount. π± [-----] MTL you'll pay 0% trade fees. https://help.metalpay.com/hc/en-us/articles/4409463514391-What-is-the-Trading-Fee-Structure-on-Metal-Pay- Did you know holding Metal DAO $MTL offers a fee"
X Link 2022-10-07T08:31Z [----] followers, [--] engagements
"Our customers You can deposit πΆ to your #MetalPay account and start trading with over [--] #cryptocurrencies ππ #MetalPayEurope #ProtonBlockchain #MTL #Bitcoin #Ethereum https://help.metalpay.com/hc/en-us/articles/6619702339991-How-do-I-Deposit-Cash-to-Metal-Pay-For-EU-customers- https://help.metalpay.com/hc/en-us/articles/6619702339991-How-do-I-Deposit-Cash-to-Metal-Pay-For-EU-customers-"
X Link 2022-10-08T09:07Z [----] followers, [--] engagements
"Take a π at our Trading Fee Structure on #MetalPay https://help.metalpay.com/hc/en-us/articles/4409463514391-What-is-the-Trading-Fee-Structure-on-Metal-Pay- πΈ 0% fees for crypto transactions when you have [-----] $MTL https://help.metalpay.com/hc/en-us/articles/4409463514391-What-is-the-Trading-Fee-Structure-on-Metal-Pay- πΈ 0% fees for crypto transactions when you have [-----] $MTL"
X Link 2022-10-20T08:55Z [----] followers, [--] engagements
"Using Direct Deposits you can have your #paychecks πΈautomatically deposited to your #MetalPay π±checking account on pay day ππ https://help.metalpay.com/hc/en-us/articles/9380131397143-How-do-I-make-a-Direct-Deposit- Do you receive your paycheck in Metal Pay Set up today. π° https://help.metalpay.com/hc/en-us/articles/9380131397143-How-do-I-make-a-Direct-Deposit- Do you receive your paycheck in Metal Pay Set up today. π°"
X Link 2022-10-30T11:08Z [----] followers, [--] engagements
"Peer-to-Peer crypto transactions between #MetalPay users are so easy and quick ππ https://help.metalpay.com/hc/en-us/articles/4409466368279-How-do-I-send-crypto-in-Metal-Pay- Send #crypto to friends for free with Metal Pay The easiest way to buy sell and trade crypto https://t.co/MMN83NPvDH https://help.metalpay.com/hc/en-us/articles/4409466368279-How-do-I-send-crypto-in-Metal-Pay- Send #crypto to friends for free with Metal Pay The easiest way to buy sell and trade crypto https://t.co/MMN83NPvDH"
X Link 2022-11-05T10:13Z [----] followers, [--] engagements
"This article will outline how to turn onβ
view π and turn off β Recurring Buys for #cryptocurrencies on #MetalPay ππ https://help.metalpay.com/hc/en-us/articles/4420697751063-How-do-I-turn-on-off-Recurring-Buys- Have you set recurring buys on Metal Pay Recurring buys - or dollar-cost averaging - is one of the more popular investment strategies. It takes the guessing game out of when you should be buying; just set it and forget it. Metal Pay makes that easy. π https://t.co/yak4zNyj3o https://help.metalpay.com/hc/en-us/articles/4420697751063-How-do-I-turn-on-off-Recurring-Buys- Have you set"
X Link 2022-11-08T09:10Z [----] followers, [--] engagements
"Status Identified: We continue to work with our partner to resolve the Debit Withdrawals outage. Please use the Bank Withdrawal feature in the meantime. https://stspg.io/dh547g7r15scu=9h9sfq7847qd https://stspg.io/dh547g7r15scu=9h9sfq7847qd"
X Link 2022-12-14T16:56Z [----] followers, [--] engagements
"See how you can link your debit cardπ³ to #MetalPay ππ https://help.metalpay.com/hc/en-us/articles/4409445485591-How-do-I-link-my-debit-card-to-Metal-Pay- Metallicus Partnership Announcementπ€ Metallicus has entered into a strategic partnership with https://t.co/XZ10UmJH6k to allow consumers in the EU and US to purchase $USDC stablecoins through their debit card. Read More: https://t.co/XfXygaBuC6 @metalpaysme @Checkout $MTL https://t.co/mYjWdHoHUU https://help.metalpay.com/hc/en-us/articles/4409445485591-How-do-I-link-my-debit-card-to-Metal-Pay- Metallicus Partnership Announcementπ€"
X Link 2022-12-16T06:03Z [----] followers, [---] engagements
"Status Resolved: This incident has been resolved by the card processing partner. https://stspg.io/dh547g7r15scu=lk40wzx9yd9l https://stspg.io/dh547g7r15scu=lk40wzx9yd9l"
X Link 2023-01-09T17:52Z [----] followers, [--] engagements
"Status Identified: The issue has been identified and we are working with our fiat processor to bring linked bank withdrawal services back to full operation. Debit card withdrawals (legacy processor only) and debit card deposits are https://stspg.io/dc906bx3d4kfu=19xffcymsb9m https://stspg.io/dc906bx3d4kfu=19xffcymsb9m"
X Link 2023-01-16T20:30Z [----] followers, [--] engagements
"Status Resolved: This incident has been resolved. https://stspg.io/dc906bx3d4kfu=mzvznkbmpgqw https://stspg.io/dc906bx3d4kfu=mzvznkbmpgqw"
X Link 2023-01-16T20:31Z [----] followers, [--] engagements
"Status Resolved: Our technical team has resolved the issue. We appreciate your understanding and patience. https://stspg.io/0x6xs29kh67hu=hx4jn2y3wjz4 https://stspg.io/0x6xs29kh67hu=hx4jn2y3wjz4"
X Link 2023-02-03T18:51Z [----] followers, [--] engagements
"@cryptojak3 @metalpaysme Hi there have you submitted a support ticket already If so please tell us the ticket number If you haven't submitted a support ticket please shake your device within the Metal Pay app to create a ticket and we will get right on this for you And we are available in Florida"
X Link 2023-02-14T21:23Z [----] followers, [--] engagements
"Status Investigating: We have identified that some users experienced problems loading Metal Pay app. Our team is working to fix it. Thank you for your understanding and patience. https://stspg.io/r2t3p9hq2s5ru=jf09w6735dn7 https://stspg.io/r2t3p9hq2s5ru=jf09w6735dn7"
X Link 2023-03-02T04:42Z [----] followers, [---] engagements
"Status Investigating: We have identified that some users experienced problems withdrawing cryptos over Proton network on the Metal Pay app. Our team is working to fix it. Thank you for your understanding and patience. https://stspg.io/wkrwkx2cw68cu=3q65f7s69msr https://stspg.io/wkrwkx2cw68cu=3q65f7s69msr"
X Link 2023-03-03T13:42Z [----] followers, [--] engagements
"π¨Weve seen a rise in scam and impersonation attempts recently so please beware of π§/π¬ requesting π° and do NOT replyβ. Metal Pay and our team will NEVER ask for funds. If in doubt reach out to our Client Services at help@metalpay.com"
X Link 2023-03-15T09:43Z [----] followers, [---] engagements
"@MarshallHayner @iamjusONE @metalpaysme Hey @iamjusONE I apologize that you're running into this issue. Please submit a Help Ticket to our Client Services+ team by physically shaking your device while within the Metal Pay app and then one of our agents will be happy to assist"
X Link 2023-06-20T15:56Z [----] followers, [---] engagements
"@thethinker012 @metalpaysme @webauth @webauthwallet Please send us a bug report in the Metal Pay app or email us at help@metalpay.com and we can help you with sending in a bug report. Thank you"
X Link 2023-08-15T15:18Z [----] followers, [--] engagements
"@MarshallHayner @Flareableguy123 @metalpaysme Yes This messaging is expected to be updated in the next version so please be on the lookout for an update in the iOS App Store and a tweet from @metalpaysme about it soon. Apologies for any initial confusion but we look forward to seeing you on Metal Pay [--] π€"
X Link 2023-08-16T21:58Z [----] followers, [--] engagements
"πOur crypto processor partner is doing scheduled maintenance which might delay crypto withdrawals and deposits on [--] August [----] at 09:00 AM UTC for [--] hours. Follow Status update π For Metal Pay β‘ For Proton blockchain β‘ https://status.proton.org/incidents/hhrr5z887svc https://status.metalpay.com/incidents/ynczfrx3r7dt https://status.proton.org/incidents/hhrr5z887svc https://status.metalpay.com/incidents/ynczfrx3r7dt"
X Link 2023-08-19T06:46Z [----] followers, [---] engagements
"π¨Apple has issued a critical security warning to update your device to the latest version π We strongly recommend that you update both your device and the Metal Pay App to protect your account. As always the security of our customers' accounts is our highest priorityπ€"
X Link 2023-09-09T03:07Z [----] followers, [----] engagements
"π Due to the Hedera Mainnet Blockchain upgrade crypto withdrawals and deposits for HBAR might be delayed on Tuesday September 19th [----] at 17:00 UTC. Follow Status update π For Metal Pay β‘ For XPR Network blockchain β‘ https://status.proton.org/incidents/b820l5dp7mqd https://status.metalpay.com/incidents/r3kz3dmqr3nn https://status.proton.org/incidents/b820l5dp7mqd https://status.metalpay.com/incidents/r3kz3dmqr3nn"
X Link 2023-09-18T06:22Z [----] followers, [---] engagements
"Status Investigating: We are investigating an outage related to transactions through a Debit/Credit Card on Metal Pay. Our team is working with our banking partner to fix it. Thank you for your understanding and patience. https://stspg.io/n71htz0848vcu=281jzpw60bwd https://stspg.io/n71htz0848vcu=281jzpw60bwd"
X Link 2023-10-14T05:11Z [----] followers, [---] engagements
"@MsJade_B @ZacsMoneyFAQs @WeAreMetallicus @MetalBlockchain @metalpaysme @MetalXApp @MarshallHayner @protonnz @XPRNetwork @snipverse @MetalDollarXMD @SuchDEX @webauthwallet @supremebeme @IrinaBerkon @TheWillCleaver"
X Link 2023-10-16T05:43Z [----] followers, [--] engagements
"Proton Status Monitoring: A fix has been implemented and we are monitoring the results"
X Link 2023-10-24T12:49Z [----] followers, [--] engagements
"XPR Network Status Resolved: The issue causing delays on crypto withdrawals and deposits has been resolved"
X Link 2023-10-24T17:28Z [----] followers, [--] engagements
"@metalpaysme @bitwillyx Please email us at support@metalpay.com with your Metal Pay account email address and we will take a look into it"
X Link 2023-12-02T02:13Z [----] followers, [---] engagements
"Status Investigating: Metal Pay will experience around [--] minutes of scheduled downtime for a system upgrade. https://stspg.io/r5tgngpthzsnu=qbgfx68czq74 https://stspg.io/r5tgngpthzsnu=qbgfx68czq74"
X Link 2023-12-13T19:39Z [----] followers, [---] engagements
"Status Resolved: The system upgrade has been completed successfully"
X Link 2023-12-13T20:10Z [----] followers, [--] engagements
"XPR Network Status Identified: Due to the DOGE Blockchain halt during infrastructure maintenance crypto withdrawals and deposits for DOGE might be delayed on January [--] 09:00 - 09:15 UTC. Thank you for your understanding and pati"
X Link 2024-01-06T20:08Z [----] followers, [---] engagements
"Status Identified: Due to the DOGE Blockchain halt during infrastructure maintenance crypto withdrawals and deposits for DOGE might be delayed on January [--] 09:00 - 09:15 UTC. Thank you for your understanding and patience"
X Link 2024-01-06T20:08Z [----] followers, [---] engagements
"@MYusuf2402 @metalpaysme Please follow the steps outlined in our support guide here"
X Link 2024-03-15T06:28Z [----] followers, [--] engagements
"Status Investigating: The Metal Pay app is currently not working as expected and is stuck on the loading screen. Our team is actively investigating the issue. We will provide updates as soon as more information becomes available. https://stspg.io/9t9fy5rp1m1hu=4lwp99ywv5df https://stspg.io/9t9fy5rp1m1hu=4lwp99ywv5df"
X Link 2024-06-18T06:23Z [----] followers, [---] engagements
"Status Identified: The issue has been identified and a fix is being implemented. https://stspg.io/9t9fy5rp1m1hu=9vl7r9zgkg4v https://stspg.io/9t9fy5rp1m1hu=9vl7r9zgkg4v"
X Link 2024-06-18T08:37Z [----] followers, [---] engagements
"Status Resolved: To resolve the loading issue with Metal Pay please update the app to the latest version available on the App Store. Thank you for your patience. https://stspg.io/9t9fy5rp1m1hu=2pp93fd01vmr https://stspg.io/9t9fy5rp1m1hu=2pp93fd01vmr"
X Link 2024-06-18T15:23Z [----] followers, [----] engagements
"Status Monitoring: Deposits and Withdrawals on Hedera Mainnet (HBAR) will be postponed for the network upgrade. https://stspg.io/1f80j1wk35m0u=605s354xvnf5 https://stspg.io/1f80j1wk35m0u=605s354xvnf5"
X Link 2024-06-20T16:06Z [----] followers, [---] engagements
"XPR Network Status Monitoring: Deposits and Withdrawals on Hedera Mainnet (HBAR) will be postponed for the network upgrade. https://stspg.io/5qmdsy2nzs1du=f6q6dly7fw5g https://stspg.io/5qmdsy2nzs1du=f6q6dly7fw5g"
X Link 2024-06-20T16:08Z [----] followers, [---] engagements
"Status Investigating: Metal Pay deposits/withdrawals/buy/sell for MTL will be disabled for the MTL v2 snapshot and will be back after the airdrop on June 26th https://stspg.io/2tmrvbgthz1wu=l9d6q8rlr64b https://stspg.io/2tmrvbgthz1wu=l9d6q8rlr64b"
X Link 2024-06-25T01:48Z [----] followers, [---] engagements
"XPR Network Status Monitoring: XPR Network Bridge deposits/withdrawals for MTL will be disabled for the MTL v2 snapshot and will be back after the airdrop on June 26th https://stspg.io/wj8wkjl2ktgcu=gk6j0y4hwd1b https://stspg.io/wj8wkjl2ktgcu=gk6j0y4hwd1b"
X Link 2024-06-25T01:54Z [----] followers, [---] engagements
"@Kal_MLX @metalpaysme Thank you for reaching out. For further assistance with transaction issues please email us at help@metalpay.com so we can investigate this matter in detail"
X Link 2024-07-10T18:45Z [----] followers, [--] engagements
"@AlexOnchain @WillTDBN @metalpaysme Set up a Metal Pay account and drop us a DM http://M.tl http://M.tl"
X Link 2024-08-16T12:23Z [----] followers, [--] engagements
"Status Investigating: We are currently experiencing a delay in processing crypto withdrawals on Metal Pay as they remain in transit status. Our team is actively working to resolve this issue as quickly as possible. We appreciate yo https://stspg.io/by6vklyf20tru=tzg0s5gdj0fb https://stspg.io/by6vklyf20tru=tzg0s5gdj0fb"
X Link 2024-08-16T19:00Z [----] followers, [---] engagements
"Status Monitoring: A fix has been implemented and we are monitoring the results. https://stspg.io/by6vklyf20tru=6rdmsg66t9wp https://stspg.io/by6vklyf20tru=6rdmsg66t9wp"
X Link 2024-08-16T20:32Z [----] followers, [--] engagements
"@solashenone @justguapp have you tried @metalpaysme"
X Link 2024-09-04T16:04Z [----] followers, [--] engagements
"XPR Network Status Investigating: We are currently experiencing a temporary issue with Metal X Lending. Rest assured all funds and accounts are safe. Our team is actively working to resolve the problem. Thank you for your patience https://stspg.io/v5b4zkcp2pj3u=6y0x05v4ckfw https://stspg.io/v5b4zkcp2pj3u=6y0x05v4ckfw"
X Link 2024-09-08T11:30Z [----] followers, [----] engagements
"@Aquilae_80085 There will not be a loss of funds to lenders. We are currently working to restore APR to normal and wind back interest owed/accrued. Please stay tuned for official updates"
X Link 2024-09-09T20:02Z [----] followers, [---] engagements
"Weve received tons of emails about getting that coveted β
Green Checkmark for account verification Heres how you can easily verify your account: [--] Download #WebAuth Wallet [--] Complete the verification steps [--] Get your green check β
Full guide here π Secure your account and show off your verified status today π #WebAuth #XPRNetwork https://help.xprnetwork.org/hc/en-us/articles/7986277148823-How-do-I-verify-my-XPR-Network-account-using-WebAuth-Wallet https://help.xprnetwork.org/hc/en-us/articles/7986277148823-How-do-I-verify-my-XPR-Network-account-using-WebAuth-Wallet"
X Link 2024-09-10T11:54Z [----] followers, [----] engagements
"@AnthonyOgbuefi1 Follow this guide. Please send screenshots of any errors you may have https://help.xprnetwork.org/hc/en-us/articles/7986277148823-How-do-I-verify-my-XPR-Network-account-using-WebAuth-Wallet https://help.xprnetwork.org/hc/en-us/articles/7986277148823-How-do-I-verify-my-XPR-Network-account-using-WebAuth-Wallet"
X Link 2024-09-10T20:05Z [----] followers, [--] engagements
"@AnthonyOgbuefi1 Also make sure you are using WebAuth Wallet mobile app. The web browser wallet will not work for verification"
X Link 2024-09-12T19:31Z [----] followers, [--] engagements
"@713Capital @normayneTOP @coinbase Metal Pay debit card deposit fees are 2.5%. You can deposit $25k/day $50k/month and $500k/year. We have 24/7/365 live human support. @metalpaysme https://help.metalpay.com/hc/en-us/articles/4415140896151-What-are-my-USD-limits-in-Metal-Pay https://help.metalpay.com/hc/en-us/articles/4415140896151-What-are-my-USD-limits-in-Metal-Pay"
X Link 2024-09-25T01:53Z [----] followers, [--] engagements
"@SpencerCha91574 @metalpaysme @MetalXApp Please get in touch with our CS team via live chat on the Knowledge Center or via email support@metalpay.com and we will be happy to take a look at your issue https://help.metalpay.com/hc/en-us https://help.metalpay.com/hc/en-us"
X Link 2024-09-27T03:02Z [----] followers, [--] engagements
"Whether you're a pro or just starting our Knowledge Center has all the support you need. Explore support articles guides and more here: #MetalPay #MetalPayConnect #MetalX #Crypto #Fintech #Payments https://help.metalpay.com/hc/en-us/sections/26343604036887-Metal-Pay-Connect Say Hello to Metal Pay Connect π Your favorite Fiat Onramp is now integrated directly into @MetalXApp allowing you to fund your XPR Network wallet in a single hop. https://t.co/7bZRZ5PTwq https://help.metalpay.com/hc/en-us/sections/26343604036887-Metal-Pay-Connect Say Hello to Metal Pay Connect π Your favorite Fiat"
X Link 2024-09-27T17:41Z [----] followers, [---] engagements
"XPR Network Status Monitoring: We are pleased to announce the phased reopening of the Metal X Lending platform on the XPR Network. For more details please read our full announcement here https://stspg.io/v5b4zkcp2pj3u=ln4hjnkw74mk https://metalx.com/news/loan-phased-reopening-announcement https://stspg.io/v5b4zkcp2pj3u=ln4hjnkw74mk https://metalx.com/news/loan-phased-reopening-announcement"
X Link 2024-10-17T19:05Z [----] followers, [---] engagements
"Status Investigating: We are currently experiencing an issue with the Metal Pay app not loading properly. Our technical team is actively working to resolve the problem as quickly as possible. We appreciate your patience and will pro https://stspg.io/8v86vr5r92phu=3dt56mg2fb7j https://stspg.io/8v86vr5r92phu=3dt56mg2fb7j"
X Link 2024-10-20T14:23Z [----] followers, [---] engagements
"XPR Network Status Investigating: We are currently investigating reports of customers being unable to unstake LOAN and claim LOAN rewards. Some customers are receiving prompts to re-verify their accounts. Our team is working to reso https://stspg.io/g0h1s21bn00mu=zp7ywwbndv9d https://stspg.io/g0h1s21bn00mu=zp7ywwbndv9d"
X Link 2024-10-20T14:53Z [----] followers, [----] engagements
"Status Monitoring: Weve just released a new version of the Metal Pay app for iOS users This update includes a fix for the recent login issue. Please update your app to the latest version for a smoother experience. For Android use https://stspg.io/8v86vr5r92phu=k93zvxqmmvmp https://stspg.io/8v86vr5r92phu=k93zvxqmmvmp"
X Link 2024-10-21T05:07Z [----] followers, [----] engagements
"XPR Network Status Monitoring: We are pleased to inform you that the issue preventing some customers from unstaking LOAN and claiming LOAN rewards has been resolved. If you encounter any further issues don't hesitate to reach out t https://stspg.io/g0h1s21bn00mu=clwzxs9d4pfr https://stspg.io/g0h1s21bn00mu=clwzxs9d4pfr"
X Link 2024-10-21T17:31Z [----] followers, [---] engagements
"XPR Network Status Resolved: We have successfully fixed the issues related to staking LOAN claiming LOAN rewards re-verifying already verified accounts and the pricing display problem. Everything should now be functioning as expe https://stspg.io/g0h1s21bn00mu=tz6b65j5xf46 https://stspg.io/g0h1s21bn00mu=tz6b65j5xf46"
X Link 2024-10-21T19:09Z [----] followers, [---] engagements
"Status Resolved: The login issue for Android users has been also fixed. There's no need to update your appeverything should now be working normally. Thank you for your patience and understanding https://stspg.io/8v86vr5r92phu=86bnk5tnxnt4 https://stspg.io/8v86vr5r92phu=86bnk5tnxnt4"
X Link 2024-10-21T19:32Z [----] followers, [---] engagements
"XPR Network Status Identified: We are aware of an issue causing XPR coin balance to not appear correctly in the WebAuth app. Our team is currently investigating and working to resolve this as quickly as possible. https://stspg.io/bjzj1hzgr7n0u=c9q4ng1k0hcg https://stspg.io/bjzj1hzgr7n0u=c9q4ng1k0hcg"
X Link 2024-10-23T12:41Z [----] followers, [----] engagements
"XPR Network Status Monitoring: We are pleased to announce that liquidations have been reopened/resumed as of today. For more details please read our full announcement here https://stspg.io/v5b4zkcp2pj3u=b7wmh7676m52 https://metalx.com/news/loan-phased-reopening-announcement https://stspg.io/v5b4zkcp2pj3u=b7wmh7676m52 https://metalx.com/news/loan-phased-reopening-announcement"
X Link 2024-10-23T15:49Z [----] followers, [---] engagements
"XPR Network Status Identified: Our technical team is currently investigating the balance display issue for XPR on the WebAuth Wallet app. In the meantime you can view your current balance by searching your account name at https://stspg.io/bjzj1hzgr7n0u=rtjd3gyqwm7h https://stspg.io/bjzj1hzgr7n0u=rtjd3gyqwm7h"
X Link 2024-10-23T16:09Z [----] followers, [---] engagements
"@KarateCoaching @MetallicusTDBN @WillTDBN Our technical team is currently investigating the issue for XPR on the WebAuth Wallet app. In the meantime you can view your current balance by searching your account name at https://explorer.xprnetwork.org/ https://explorer.xprnetwork.org/"
X Link 2024-10-24T15:21Z [----] followers, [---] engagements
"@KarateCoaching @MetallicusTDBN @WillTDBN Please look for the latest WebAuth Wallet update in your mobile device app store. It will fix this issue"
X Link 2024-10-24T15:46Z [----] followers, [---] engagements
"XPR Network Status Resolved: We recommend that all customers update their WebAuth Wallet app to the latest version available on the App Store. This update includes a fix for the XPR Network coin display issue. https://stspg.io/bjzj1hzgr7n0u=b27cvd042x78 https://stspg.io/bjzj1hzgr7n0u=b27cvd042x78"
X Link 2024-10-24T16:34Z [----] followers, [---] engagements
"@HeelQuan @Bestoneish We are aware of this issue and are in the process of testing the update to resolve it to allow you to see your original set of addresses again. Your continued patience is appreciated while we work to release this update"
X Link 2024-10-28T19:45Z [----] followers, [--] engagements
"Status Scheduled (Nov [--] [----] 07:00 PST): A system upgrade is scheduled for 11/5/2024 at 9am CST. App functionality should not be affected and downtime is not expected. Some services may be unavailable for 1-2 minutes during the up https://stspg.io/44v7wkn8yhp3u=myshgz8pn1v9 https://stspg.io/44v7wkn8yhp3u=myshgz8pn1v9"
X Link 2024-10-28T22:51Z [----] followers, [---] engagements
"XPR Network Status Monitoring: We are pleased to announce that withdrawals have been reopened/resumed as of today. For more details please read our full announcement here https://stspg.io/v5b4zkcp2pj3u=nwvgvpn76671 https://metalx.com/news/loan-phased-reopening-announcement https://stspg.io/v5b4zkcp2pj3u=nwvgvpn76671 https://metalx.com/news/loan-phased-reopening-announcement"
X Link 2024-10-30T16:32Z [----] followers, [---] engagements
"@AnthonyOgbuefi1 Hi there please submit a request via the following link: and we'll get back to you with an update. Thank you https://help.metalpay.com/hc/en-us/requests/new https://help.metalpay.com/hc/en-us/requests/new"
X Link 2024-11-04T12:45Z [----] followers, [--] engagements
"Status Scheduled (Nov [--] [----] 07:00 PST): Maintenance will begin as scheduled in [--] minutes. https://stspg.io/44v7wkn8yhp3u=k60wt1bq7z8t https://stspg.io/44v7wkn8yhp3u=k60wt1bq7z8t"
X Link 2024-11-05T14:00Z [----] followers, [--] engagements
"Status In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://stspg.io/44v7wkn8yhp3u=nd4q319mymlp https://stspg.io/44v7wkn8yhp3u=nd4q319mymlp"
X Link 2024-11-05T15:00Z [----] followers, [---] engagements
"Status Completed: The scheduled maintenance has been completed. https://stspg.io/44v7wkn8yhp3u=dd38n3ddm5wx https://stspg.io/44v7wkn8yhp3u=dd38n3ddm5wx"
X Link 2024-11-05T15:30Z [----] followers, [---] engagements
"XPR Network Status Resolved: We are pleased to announce that Metal X Lending is fully operational as of today. For more details please read our full announcement here https://stspg.io/v5b4zkcp2pj3u=8vn7hbv6pp19 https://metalx.com/news/loan-phased-reopening-announcement https://stspg.io/v5b4zkcp2pj3u=8vn7hbv6pp19 https://metalx.com/news/loan-phased-reopening-announcement"
X Link 2024-11-06T17:26Z [----] followers, [---] engagements
"@XPR_fi @metalpaysme Are you referring to Metal Pay or the WebAuth Wallet"
X Link 2024-11-07T19:28Z [----] followers, [--] engagements
"@MarshallHayner @SonnofMann83 Hello @SonnofMann83 could you please submit an official ticket here for us to further investigate this issue: Thank you https://help.metalpay.com/hc/en-us/requests/new https://help.metalpay.com/hc/en-us/requests/new"
X Link 2024-11-13T02:57Z [----] followers, [--] engagements
"Status Identified: We are working to fix an issue with crypto withdrawals due to an issue with network fee calculation. https://stspg.io/7cslmfqws8jru=1t2j6x5x7x0y https://stspg.io/7cslmfqws8jru=1t2j6x5x7x0y"
X Link 2024-11-13T15:30Z [----] followers, [---] engagements
"XPR Network Status Identified: We are working to fix an issue with crypto withdrawals due to an issue with network fee calculation. https://stspg.io/k4qbxv2q362cu=mpd64q4rk8ym https://stspg.io/k4qbxv2q362cu=mpd64q4rk8ym"
X Link 2024-11-13T15:31Z [----] followers, [---] engagements
"XPR Network Status Monitoring: A fix has been implemented and we are monitoring the operational status. https://stspg.io/k4qbxv2q362cu=pkbx8ldw7ld0 https://stspg.io/k4qbxv2q362cu=pkbx8ldw7ld0"
X Link 2024-11-13T16:55Z [----] followers, [---] engagements
"XPR Network Status Resolved: The crypto withdrawal issue has been fully resolved. https://stspg.io/k4qbxv2q362cu=3jbbx475lj28 https://stspg.io/k4qbxv2q362cu=3jbbx475lj28"
X Link 2024-11-13T17:33Z [----] followers, [--] engagements
"XPR Network Status Investigating: We are currently investigating an issue with crypto transaction delays. https://stspg.io/8dc0rpvd9r8ju=zgrvsjqp3rqx https://stspg.io/8dc0rpvd9r8ju=zgrvsjqp3rqx"
X Link 2024-11-21T06:27Z [----] followers, [---] engagements
"Status Investigating: We are currently investigating an issue with crypto transaction delays. https://stspg.io/76cxcqvh58lsu=gtnq1cfkxz2t https://stspg.io/76cxcqvh58lsu=gtnq1cfkxz2t"
X Link 2024-11-21T12:21Z [----] followers, [---] engagements
"Status Resolved: Crypto deposits and withdrawals are functioning. https://stspg.io/76cxcqvh58lsu=1lyb185jpsx5 https://stspg.io/76cxcqvh58lsu=1lyb185jpsx5"
X Link 2024-11-21T16:13Z [----] followers, [--] engagements
"XPR Network Status Resolved: Crypto deposits and withdrawals are functioning. https://stspg.io/8dc0rpvd9r8ju=0z52c5w6nnxl https://stspg.io/8dc0rpvd9r8ju=0z52c5w6nnxl"
X Link 2024-11-21T16:13Z [----] followers, [---] engagements
"@MarkisSoMoney @metalpaysme @MetalXApp Please email us at help@metalpay.com using the email address associated with your Metal Pay account so we can review the issue you are experiencing with the linked card"
X Link 2024-11-26T16:06Z [----] followers, [--] engagements
"Status Investigating: We are currently experiencing temporary issues with specific trading pairs including AVAX EOS and XRP. Our technical team is diligently working to resolve this matter. We appreciate your patience and under https://stspg.io/x8czfjzw565yu=5qzkjq9h1njz https://stspg.io/x8czfjzw565yu=5qzkjq9h1njz"
X Link 2024-11-27T19:49Z [----] followers, [---] engagements
"@Number1profile @metalpaysme @MetalXApp In order to withdraw USDC from Metal Pay to Metal X you can select XPR Network and send XPR Network USDC with [--] fees. WebAuth Wallet does support Stellar USDC via the Metal X Bridge. https://help.metalpay.com/hc/en-us/articles/4413946467479-How-do-I-use-the-XPR-Network-Mainnet-in-Metal-Pay https://help.metalpay.com/hc/en-us/articles/4413946467479-How-do-I-use-the-XPR-Network-Mainnet-in-Metal-Pay"
X Link 2024-12-02T17:54Z [----] followers, [--] engagements
"@MarshallHayner @aloush6666 @supremebeme @XPRNetwork @MarshallHayner @aloush6666 @supremebeme Hello please submit an official ticket for us to review this issue. https://help.xprnetwork.org/hc/en-us/requests/new https://help.xprnetwork.org/hc/en-us/requests/new"
X Link 2024-12-08T23:33Z [----] followers, [---] engagements
"@Enoch737Q Hey Please submit a ticket to Metal Pay via the following link and we'll get back to you : https://help.metalpay.com/hc/en-us/requests/new https://help.metalpay.com/hc/en-us/requests/new"
X Link 2024-12-09T15:13Z [----] followers, [--] engagements
"Status Resolved: This incident has been resolved. https://stspg.io/x8czfjzw565yu=j0yyp62hk0jf https://stspg.io/x8czfjzw565yu=j0yyp62hk0jf"
X Link 2024-12-10T08:19Z [----] followers, [--] engagements
"@RealKingHN @metalpaysme @solana Sorry to hear you're having trouble buying crypto on Metal Pay. Please submit a ticket here so we can investigate: https://help.metalpay.com/hc/en-us/requests/new https://help.metalpay.com/hc/en-us/requests/new"
X Link 2024-12-12T21:23Z [----] followers, [---] engagements
"XPR Network Status Investigating: We are currently experiencing an issue where a red box appears and does not disappear when users accept the Terms. Our team is actively investigating this problem and working on a fix. https://stspg.io/7gpv3pt8h1mzu=7z5x32mkb30l https://stspg.io/7gpv3pt8h1mzu=7z5x32mkb30l"
X Link 2024-12-14T07:13Z [----] followers, [---] engagements
"XPR Network Status Monitoring: Our team is actively working on a permanent fix for this issue. In the meantime you can resolve it by pressing the X in the corner of the 'Updated Terms & Policies' authentication pop-up which will https://stspg.io/7gpv3pt8h1mzu=mf404v2vzh79 https://stspg.io/7gpv3pt8h1mzu=mf404v2vzh79"
X Link 2024-12-14T16:04Z [----] followers, [---] engagements
"@NamobNoremac @James_mtch1 @XPRNetwork @MarshallHayner We've received your email and replied to it. Feel free to ask any questions via email"
X Link 2024-12-17T04:52Z [----] followers, [---] engagements
"@Spicy_Ape @paulgrey @Ripple @MetalDollarXMD @MetalXApp @XPRNetwork Please submit a support ticket here so we can look into the issue: https://help.metalpay.com/hc/en-us/requests/new https://help.metalpay.com/hc/en-us/requests/new"
X Link 2024-12-18T21:49Z [----] followers, [--] engagements
"@MarkoBandis If you encounter a red box while attempting to accept it please close the box then exit the WebAuth Wallet app running in the background and reopen it. This should resolve the issue as well"
X Link 2024-12-21T19:33Z [----] followers, [--] engagements
"@MarkoBandis Please create a ticket using the following link so that we can provide you with further https://help.xprnetwork.org/hc/en-us/requests/new https://help.xprnetwork.org/hc/en-us/requests/new"
X Link 2024-12-21T19:44Z [----] followers, [--] engagements
"@navidm1h @MarkoBandis Your account and funds are always secure with WebAuth Wallet. We are working on fixing the red box issue"
X Link 2024-12-21T19:57Z [----] followers, [--] engagements
"π¨ We are aware of the red box issue when clicking on the Terms page to accept it. Our team is working on a fix. In the meantime If you encounter a red box while attempting to accept it please close the box then exit the WebAuth Wallet app running in the background and reopen it. This should resolve the issue as well. Thank you for your patience π #WebAuthWallet π§π±"
X Link 2024-12-21T20:08Z [----] followers, [----] engagements
"@MRCRYTO23 Thank you for your kind words We're glad to hear you're satisfied with our service. If you need any assistance feel free to reach out"
X Link 2024-12-21T20:31Z [----] followers, [---] engagements
"@MarkoBandis https://x.com/metalhelpsme/status/1870561886770745595 π¨ We are aware of the red box issue when clicking on the Terms page to accept it. Our team is working on a fix. In the meantime If you encounter a red box while attempting to accept it please close the box then exit the WebAuth Wallet app running in the background and reopen https://x.com/metalhelpsme/status/1870561886770745595 π¨ We are aware of the red box issue when clicking on the Terms page to accept it. Our team is working on a fix. In the meantime If you encounter a red box while attempting to accept it please close"
X Link 2024-12-21T20:47Z [----] followers, [--] engagements
"XPR Network Status Resolved: The red box issue that appeared when users accepted the Terms has been resolved. Please ensure you are running the latest version of the WebAuth Wallet app. Thank you for your patience and understanding https://stspg.io/7gpv3pt8h1mzu=0mqgqh5g6lmj https://stspg.io/7gpv3pt8h1mzu=0mqgqh5g6lmj"
X Link 2024-12-23T17:49Z [----] followers, [---] engagements
"@MarshallHayner @PureBlooded2020 @PureBlooded2020 Hello please submit an official ticket at the link below for us to further investigate this issue: https://help.xprnetwork.org/hc/en-us/requests/new https://help.xprnetwork.org/hc/en-us/requests/new"
X Link 2024-12-24T03:49Z [----] followers, [---] engagements
"@greeniydbandit @Number1profile @metalpaysme @MetalXApp @XPRNetwork Hello please submit an official ticket to us here with as much detail as possible for us to better assist: https://help.metalpay.com/hc/en-us/requests/new https://help.metalpay.com/hc/en-us/requests/new"
X Link 2024-12-26T20:27Z [----] followers, [--] engagements
"XPR Network Status Identified: Due to a temporary issue with our crypto processing partner withdrawing crypto assets may experience delays. Please keep an eye on this status page for future updates regarding the issue. https://stspg.io/z6c316958lhxu=0265xck5n24d https://stspg.io/z6c316958lhxu=0265xck5n24d"
X Link 2024-12-26T20:27Z [----] followers, [----] engagements
"@greeniydbandit @Number1profile @metalpaysme @MetalXApp @XPRNetwork Please read more about the issue here https://x.com/metalhelpsme/status/1872378723816865876 Status Identified: Due to a temporary issue with our crypto processing partner withdrawing crypto assets may experience delays. Please keep an eye on this status page for future updates regarding the issue. https://t.co/b5qxkiJQUb https://x.com/metalhelpsme/status/1872378723816865876 Status Identified: Due to a temporary issue with our crypto processing partner withdrawing crypto assets may experience delays. Please keep an eye on this"
X Link 2024-12-26T20:32Z [----] followers, [--] engagements
"XPR Network Status Resolved: This incident has been resolved. https://stspg.io/z6c316958lhxu=9qmmmgtl46zy https://stspg.io/z6c316958lhxu=9qmmmgtl46zy"
X Link 2024-12-26T22:27Z [----] followers, [---] engagements
"XPR Network Status Monitoring: Hedera is performing a blockchain upgrade at 18:00 UTC/12:00pm CST which will cause temporary deposit and withdrawal delays for HBAR on Metal X Bridge. For more information please see https://stspg.io/5p48yv94ln9tu=0sv3zzkb2lwp https://stspg.io/5p48yv94ln9tu=0sv3zzkb2lwp"
X Link 2025-01-15T17:30Z [----] followers, [---] engagements
"Status Monitoring: Hedera is performing a blockchain upgrade at 18:00 UTC/12:00pm CST which will cause temporary deposit and withdrawal delays for HBAR on Metal Pay. For more information please see https://stspg.io/2hl8r87g99jmu=cr6x35qmwth1 https://status.fireblocks.com/incidents/0tprky03pnm3 https://stspg.io/2hl8r87g99jmu=cr6x35qmwth1 https://status.fireblocks.com/incidents/0tprky03pnm3"
X Link 2025-01-15T17:31Z [----] followers, [---] engagements
"XPR Network Status Resolved: This incident has been resolved. https://stspg.io/5p48yv94ln9tu=wpcjgg56j89b https://stspg.io/5p48yv94ln9tu=wpcjgg56j89b"
X Link 2025-01-16T09:59Z [----] followers, [---] engagements
"XPR Network Status Scheduled (Jan [--] [----] 09:00 UTC): Crosschain deposit/withdrawal services will be offline for [--] minutes at 1am PST/9am UTC on 1/23/2025 https://stspg.io/rpzxy50hhz6gu=jycjwnk91mrw https://stspg.io/rpzxy50hhz6gu=jycjwnk91mrw"
X Link 2025-01-23T04:47Z [----] followers, [---] engagements
"Status Scheduled (Jan [--] [----] 01:00 PST): Cryptocurrency deposit/withdrawal services will be offline for [--] minutes at 1am PST/9am UTC on 1/23/2025 https://stspg.io/wp1y52dvsjglu=c9bfv61lvqwg https://stspg.io/wp1y52dvsjglu=c9bfv61lvqwg"
X Link 2025-01-23T04:47Z [----] followers, [---] engagements
"Status Scheduled (Jan [--] [----] 01:00 PST): Maintenance will begin as scheduled in [--] minutes. https://stspg.io/wp1y52dvsjglu=wh7b630fvz7t https://stspg.io/wp1y52dvsjglu=wh7b630fvz7t"
X Link 2025-01-23T08:00Z [----] followers, [--] engagements
"Status In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://stspg.io/wp1y52dvsjglu=tqgbhs79v2gg https://stspg.io/wp1y52dvsjglu=tqgbhs79v2gg"
X Link 2025-01-23T09:00Z [----] followers, [--] engagements
"Status Completed: The scheduled maintenance has been completed. https://stspg.io/wp1y52dvsjglu=n547dprcmz7d https://stspg.io/wp1y52dvsjglu=n547dprcmz7d"
X Link 2025-01-23T09:30Z [----] followers, [--] engagements
"π¨ Protect your funds & avoid common mistakes with this must-read guide: π Important Tips for Depositing and Withdrawing Cryptocurrency #Staysafe πβ¨ https://help.xprnetwork.org/hc/en-us/articles/21817639152663-Important-Tips-for-Depositing-and-Withdrawing-Cryptocurrency https://help.xprnetwork.org/hc/en-us/articles/21817639152663-Important-Tips-for-Depositing-and-Withdrawing-Cryptocurrency"
X Link 2025-01-25T05:56Z [----] followers, [---] engagements
"π³ Buy Crypto Instantly with Metal Pay Customers: Link your debit or credit card to your Metal Pay account in just a few steps π Step-by-step guide: https://help.metalpay.com/hc/en-us/articles/4409445485591-How-do-I-link-my-card-to-Metal-Pay https://help.metalpay.com/hc/en-us/articles/4409445485591-How-do-I-link-my-card-to-Metal-Pay"
X Link 2025-01-27T17:00Z [----] followers, [----] engagements
"@lXiomara24 Hi there unfortunatley not through the Metal Pay app as North Carolina is currently not supported. Keep an eye on our social media for updates on availability Thank you"
X Link 2025-01-28T13:03Z [----] followers, [--] engagements
"@YukaCorp $METAL staking is available in WebAuth Wallet now. Please follow this guide https://help.metalblockchain.org/hc/en-us/articles/20910285006743-How-do-I-stake-METAL-in-the-WebAuth-Wallet https://help.metalblockchain.org/hc/en-us/articles/20910285006743-How-do-I-stake-METAL-in-the-WebAuth-Wallet"
X Link 2025-01-28T22:06Z [----] followers, [--] engagements
"π Step-by-step guide: https://help.metalpay.com/hc/en-us/articles/28719867011735-How-Do-I-Refer-a-Friend-on-Metal-Pay https://help.metalpay.com/hc/en-us/articles/28719867011735-How-Do-I-Refer-a-Friend-on-Metal-Pay"
X Link 2025-01-29T18:18Z [----] followers, [---] engagements
"π’ Earn Rewards with the Metal X Referral Program π° Invite your friends to @MetalXApp and grow your rewards [--] Share your unique referral link [--] They join Metal X & start trading [--] You both win π Need a hand getting started The support guide is in the comments π"
X Link 2025-02-01T13:14Z [----] followers, [----] engagements
"@Nixo242 @XPRNetwork @MarshallHayner For the safety and security of your account and privacy we cannot assist with this request over social channels. Therefore we kindly ask you to contact us through the official channels: We look forward to seeing you and helping you. https://help.xprnetwork.org/hc/en-us/articles/17488151615767-How-Do-I-Contact-Metallicus-Client-Services-Team https://help.xprnetwork.org/hc/en-us/articles/17488151615767-How-Do-I-Contact-Metallicus-Client-Services-Team"
X Link 2025-02-03T08:45Z [----] followers, [--] engagements
"β‘ Instant & Free Crypto Transfers β‘ Metal Pay customers can send supported cryptocurrencies to their WebAuth Wallet account and vice versa instantly and with zero fees πΈ π Need help Check the support guide in the comments π"
X Link 2025-02-04T09:47Z [----] followers, [---] engagements
"π Full guide: https://help.metalpay.com/hc/en-us/articles/8223375645719-How-can-I-send-crypto-to-my-WebAuth-Wallet https://help.metalpay.com/hc/en-us/articles/8223375645719-How-can-I-send-crypto-to-my-WebAuth-Wallet"
X Link 2025-02-04T09:47Z [----] followers, [---] engagements
"β Having Trouble Buying Crypto in Metal Pay β There might be a few hiccups but dont worry weve got you covered with easy steps to solve them π‘ Check the support guide in the comments π"
X Link 2025-02-04T20:45Z [----] followers, [---] engagements
"π Full guide here: https://help.metalpay.com/hc/en-us/articles/23389588241943-Troubleshooting-Cryptocurrency-Purchases-Debit-Credit-Card-Issues https://help.metalpay.com/hc/en-us/articles/23389588241943-Troubleshooting-Cryptocurrency-Purchases-Debit-Credit-Card-Issues"
X Link 2025-02-04T20:45Z [----] followers, [---] engagements
"Status Investigating: We are observing an issue with the Ripple blockchain not processing new blocks due to an issue with the blockchain itself leading to an outage for XRP mainnet services. https://stspg.io/40gl1q0g4fk9u=2q4yzpmnzmjp https://status.fireblocks.com/incidents/4g4hm3qdmw79 https://stspg.io/40gl1q0g4fk9u=2q4yzpmnzmjp https://status.fireblocks.com/incidents/4g4hm3qdmw79"
X Link 2025-02-04T22:54Z [----] followers, [----] engagements
"Status Monitoring: Ripple blockchain is processing blocks after a [--] hour outage and we are monitoring XRP mainnet services on Metal Pay. https://stspg.io/40gl1q0g4fk9u=gjx8v27m5zkq https://stspg.io/40gl1q0g4fk9u=gjx8v27m5zkq"
X Link 2025-02-04T23:05Z [----] followers, [---] engagements
"Status Monitoring: We are continuing to monitor for any further issues. https://stspg.io/40gl1q0g4fk9u=jrmtyr5hmsg2 https://stspg.io/40gl1q0g4fk9u=jrmtyr5hmsg2"
X Link 2025-02-04T23:32Z [----] followers, [---] engagements
"π Cant Create the Next NFT Masterpiece No Problem If painting pixels isnt your thing buy someone elses genius instead πΌπΈ β¨ Browse awesome NFTs π Flex your collector muscles π Maybe snag a future treasure Need help shopping Check the guide in the comments your future NFT awaits π"
X Link 2025-02-07T09:37Z [----] followers, [---] engagements
"@fishingfluck @metalpaysme Unfortunately Metal Pay and WebAuth Wallet aren't available in NY due to local regulations. However feel free to reach outwe're happy to review your case again https://help.xprnetwork.org/hc/en-us/articles/17488151615767-How-Do-I-Contact-Metallicus-Client-Services-Team https://help.xprnetwork.org/hc/en-us/articles/17488151615767-How-Do-I-Contact-Metallicus-Client-Services-Team"
X Link 2025-02-07T19:59Z [----] followers, [---] engagements
"πWant to switch between XPR Network Metal Blockchain Ethereum and Metal L2 in your WebAuth Wallet π Jump chains like a crypto ninja β‘ Manage your assets effortlessly π Stay in control of your crypto moves Need a hand The guide in the comments has your back π"
X Link 2025-02-09T11:48Z [----] followers, [----] engagements
"Status Investigating: Due to a temporary issue with our crypto processing partner withdrawing crypto assets may experience delays. Please keep an eye on this status page for future updates regarding the issue. https://stspg.io/yy1sm9s1krllu=hwr021959pbc https://stspg.io/yy1sm9s1krllu=hwr021959pbc"
X Link 2025-02-28T15:30Z [----] followers, [---] engagements
"Status Resolved: This incident has been resolved. https://stspg.io/yy1sm9s1krllu=j3p27hqs7f0y https://stspg.io/yy1sm9s1krllu=j3p27hqs7f0y"
X Link 2025-02-28T18:42Z [----] followers, [---] engagements
"@ariernachweis For the safety and security of your account and privacy we cannot assist with this request over social channels. Therefore we kindly ask you to contact us through the official channels: We look forward to seeing you and helping you. https://help.metalpay.com/hc/en-us/articles/17242938695831-How-Do-I-Contact-Metallicus-Client-Services-Team https://help.metalpay.com/hc/en-us/articles/17242938695831-How-Do-I-Contact-Metallicus-Client-Services-Team"
X Link 2025-03-15T16:13Z [----] followers, [--] engagements
"Status Scheduled (Mar [--] [----] 22:00 PDT): This is routine scheduled maintenance to upgrade our systems with increased performance. We estimate the app will remain in maintenance mode for less than one hour and we will ensure the m https://stspg.io/048dmfrdxjlzu=dljjd3l4t6r7 https://stspg.io/048dmfrdxjlzu=dljjd3l4t6r7"
X Link 2025-03-17T21:55Z [----] followers, [---] engagements
"@ChadCollin82764 Hello There are no updates on Canada's availability at this time but stay tuned to our social media channels for future announcements"
X Link 2025-03-17T23:07Z [----] followers, [--] engagements
"Status Scheduled (Mar [--] [----] 10:00 PDT): We will be undergoing scheduled maintenance during this time. https://stspg.io/048dmfrdxjlzu=258gn40bwv3f https://stspg.io/048dmfrdxjlzu=258gn40bwv3f"
X Link 2025-03-18T09:13Z [----] followers, [---] engagements
"Status Scheduled (Mar [--] [----] 10:00 PDT): Maintenance will begin as scheduled in [--] minutes. https://stspg.io/048dmfrdxjlzu=fftq4yx91bn3 https://stspg.io/048dmfrdxjlzu=fftq4yx91bn3"
X Link 2025-03-18T16:00Z [----] followers, [--] engagements
"Status In Progress: Scheduled maintenance is currently in progress. We will provide updates as necessary. https://stspg.io/048dmfrdxjlzu=52cdty7gtwc2 https://stspg.io/048dmfrdxjlzu=52cdty7gtwc2"
X Link 2025-03-18T17:00Z [----] followers, [---] engagements
"Status Completed: The scheduled maintenance has been completed. https://stspg.io/048dmfrdxjlzu=yc2nb9tlydp2 https://stspg.io/048dmfrdxjlzu=yc2nb9tlydp2"
X Link 2025-03-18T17:52Z [----] followers, [---] engagements
"Status Investigating: We are aware that live prices on the Metal Pay app are currently not updating. Our technical team is actively working to resolve the issue. We sincerely appreciate your patience and understanding as we work t https://stspg.io/kcvpx0l0k23ku=021r67z2n79q https://stspg.io/kcvpx0l0k23ku=021r67z2n79q"
X Link 2025-03-19T17:14Z [----] followers, [---] engagements
"Status Resolved: This incident has been resolved. https://stspg.io/kcvpx0l0k23ku=w5tp0kmr76vw https://stspg.io/kcvpx0l0k23ku=w5tp0kmr76vw"
X Link 2025-03-19T18:00Z [----] followers, [---] engagements
"Dont Let Your Crypto Get Lost in Space β When depositing or withdrawing (XRP XLM HBAR or Stellar USDC) ALWAYS include the required Memo ID π¨ Missing Memo ID = Possible Lost Funds π± β
Double-check before you send Need a refresher The support guide in the comments has all the details π"
X Link 2025-03-22T21:49Z [----] followers, [----] engagements
"@armsARMS280832 @MarshallHayner @webauthwallet Thank you for your suggestion π Please rest assured this is already part of our product improvement process and feedback like yours helps us refine and enhance the user experience. β¨ Stay tuned for updates"
X Link 2025-03-25T21:55Z [----] followers, [--] engagements
"@HuellDogineaux For the safety and security of your account and privacy we cannot assist with this request over social channels. Therefore we kindly ask you to contact us through the official channels: We look forward to seeing you and helping you. https://help.metalpay.com/hc/en-us/articles/17242938695831-How-Do-I-Contact-Metallicus-Client-Services-Team https://help.metalpay.com/hc/en-us/articles/17242938695831-How-Do-I-Contact-Metallicus-Client-Services-Team"
X Link 2025-03-26T17:00Z [----] followers, [--] engagements
"Status Investigating: We are aware that live prices on the Metal Pay app are currently not updating. Our technical team is actively working to resolve the issue. https://stspg.io/d4j1bshp82c9u=0k6kf9prg91k https://stspg.io/d4j1bshp82c9u=0k6kf9prg91k"
X Link 2025-04-16T20:00Z [----] followers, [---] engagements
"Status Monitoring: A fix has been implemented and we are monitoring the results. https://stspg.io/d4j1bshp82c9u=541frylscgpm https://stspg.io/d4j1bshp82c9u=541frylscgpm"
X Link 2025-04-16T20:02Z [----] followers, [---] engagements
"Status Resolved: This incident has been resolved. https://stspg.io/d4j1bshp82c9u=sbt0h4c5jh1n https://stspg.io/d4j1bshp82c9u=sbt0h4c5jh1n"
X Link 2025-04-16T20:08Z [----] followers, [---] engagements
"Status Investigating: ADA deposits and withdrawals are temporarily paused due to scheduled maintenance. Well restore full functionality as soon as the work is complete. https://stspg.io/l8x2c4d26rbvu=5rg1tlq3nfcx https://stspg.io/l8x2c4d26rbvu=5rg1tlq3nfcx"
X Link 2025-04-30T22:27Z [----] followers, [----] engagements
"XPR Network Status Investigating: ADA deposits and withdrawals are temporarily paused due to scheduled maintenance. Well restore full functionality as soon as the work is complete. https://stspg.io/yg3r0m8bjtg3u=mlpcw7gczc9j https://stspg.io/yg3r0m8bjtg3u=mlpcw7gczc9j"
X Link 2025-04-30T22:29Z [----] followers, [----] engagements
"@RyanTDBN @rlfedericoMBA @metalpaysme @MarshallHayner @MetallicusTDBN Hello Please submit an official ticket for us to investigate this issue: https://help.metalpay.com/hc/en-us/requests/new https://help.metalpay.com/hc/en-us/requests/new"
X Link 2025-05-06T03:26Z [----] followers, [--] engagements
"Status Investigating: We are currently investigating reports from users experiencing problems logging into the Metal Pay app. Our team is working to identify the cause and will provide updates as we learn more. Thank you for your pa https://stspg.io/ghpf2wps7h5bu=mt5y39f9hlfd https://stspg.io/ghpf2wps7h5bu=mt5y39f9hlfd"
X Link 2025-05-06T03:52Z [----] followers, [---] engagements
"Status Investigating: We are aware that live prices on the Metal Pay app are currently not updating. Our technical team is actively working to resolve the issue. https://stspg.io/dgc1d8n2rdqfu=7f13yym4d6rt https://stspg.io/dgc1d8n2rdqfu=7f13yym4d6rt"
X Link 2025-05-06T14:15Z [----] followers, [---] engagements
"Status Identified: The issue has been identified and a fix is being implemented. https://stspg.io/dgc1d8n2rdqfu=91q77nfzjmm8 https://stspg.io/dgc1d8n2rdqfu=91q77nfzjmm8"
X Link 2025-05-06T14:42Z [----] followers, [---] engagements
"Status Resolved: This incident has been resolved. https://stspg.io/dgc1d8n2rdqfu=4jgxqvvf32s0 https://stspg.io/dgc1d8n2rdqfu=4jgxqvvf32s0"
X Link 2025-05-06T15:12Z [----] followers, [---] engagements
"Status Investigating: We have identified an issue with processing transactions(delay affecting USDC withdrawals on the Ethereum Network). Our team is actively investigating the issue and working on a fix. Thank you for your understa https://stspg.io/71llwrbzbjvsu=t11hxs35hqjn https://stspg.io/71llwrbzbjvsu=t11hxs35hqjn"
X Link 2025-05-08T16:30Z [----] followers, [---] engagements
"Status Resolved: This incident has been resolved. https://stspg.io/71llwrbzbjvsu=ny9cbdldzl92 https://stspg.io/71llwrbzbjvsu=ny9cbdldzl92"
X Link 2025-05-08T22:34Z [----] followers, [---] engagements
"Status Investigating: We are currently experiencing an issue with getting payment quotes on the Metal Pay app. This issue may impact and delay crypto deposits and withdrawals. Our team is actively working on resolving this. Thank yo https://stspg.io/h4f2dpdfwdxdu=k4gn8w97syrl https://stspg.io/h4f2dpdfwdxdu=k4gn8w97syrl"
X Link 2025-05-12T13:23Z [----] followers, [---] engagements
"Status Resolved: This incident has been resolved. https://stspg.io/h4f2dpdfwdxdu=5psv937rtjms https://stspg.io/h4f2dpdfwdxdu=5psv937rtjms"
X Link 2025-05-12T14:32Z [----] followers, [---] engagements
"@1234ti0N @DDPCrypto85 We're sorry to hear you're experiencing issues with the WebAuth Wallet app. Please reach out to us and we'll be happy to review the problem and assist you https://help.xprnetwork.org/hc/en-us/articles/17488151615767-How-Do-I-Contact-Metallicus-Client-Services-Team https://help.xprnetwork.org/hc/en-us/articles/17488151615767-How-Do-I-Contact-Metallicus-Client-Services-Team"
X Link 2025-05-30T06:26Z [----] followers, [--] engagements
"@McDonalds At your service"
X Link 2025-06-11T15:39Z [----] followers, 24.6K engagements
"@McDonalds Only if it comes with extra hash browns and proof-of-steak sauce. ππ€ #MetalBlockchain #XPRNetwork"
X Link 2025-06-11T20:51Z [----] followers, [---] engagements
"Status Resolved: This incident has been resolved. https://stspg.io/l8x2c4d26rbvu=z35zm7fj7wgt https://stspg.io/l8x2c4d26rbvu=z35zm7fj7wgt"
X Link 2025-06-16T17:46Z [----] followers, [---] engagements
"XPR Network Status Resolved: This incident has been resolved. https://stspg.io/yg3r0m8bjtg3u=x4np6wxlx45r https://stspg.io/yg3r0m8bjtg3u=x4np6wxlx45r"
X Link 2025-06-16T17:47Z [----] followers, [---] engagements
"@1NationUnderXRP Hello please submit an official ticket here and we can look into it for you: https://help.xprnetwork.org/hc/en-us https://help.xprnetwork.org/hc/en-us"
X Link 2025-06-17T05:14Z [----] followers, [--] engagements
"@1NationUnderXRP Appreciate the feedback Just a quick heads-up our Metallicus Client Services team is online 24/7 and ready to assist within seconds. If anyones running into issues with wrapping or anything else were here and happy to help anytime. https://help.xprnetwork.org/hc/en-us/articles/17488151615767-How-Do-I-Contact-Metallicus-Client-Services-Team https://help.xprnetwork.org/hc/en-us/articles/17488151615767-How-Do-I-Contact-Metallicus-Client-Services-Team"
X Link 2025-06-22T15:52Z [----] followers, [--] engagements
"@sssaaa786 Thanks for reaching out. We're currently reviewing your support email and will get back to you shortly"
X Link 2025-06-22T17:21Z [----] followers, [---] engagements
"XPR Network Status Investigating: Were currently investigating an issue where NFTs are not displaying in the WebAuth Wallet app and the XPR Network Explorer (specifically under the NFT tab). Our team is actively working to identify https://stspg.io/67cpq9vy3lh4u=pvk96pw3kl3q https://stspg.io/67cpq9vy3lh4u=pvk96pw3kl3q"
X Link 2025-07-16T21:41Z [----] followers, [----] engagements
"@1NationUnderXRP @metalpaysme @MarshallHayner @WillTDBN Unfortunately stablecoins like USDC are not available to users in Texas. However he can still purchase other cryptocurrencies"
X Link 2025-07-18T02:17Z [----] followers, [---] engagements
"Status Investigating: We are currently experiencing an issue that is preventing some users from fully upgrading their accounts. Our team is actively investigating the cause and working on a solution. Thank you for your patience and https://stspg.io/2kbykwz1lgz1u=hkzrvyw6hphy https://stspg.io/2kbykwz1lgz1u=hkzrvyw6hphy"
X Link 2025-07-24T19:53Z [----] followers, [----] engagements
"Status Identified: The issue has been identified and a fix is being implemented. https://stspg.io/2kbykwz1lgz1u=l1vrnf0072rt https://stspg.io/2kbykwz1lgz1u=l1vrnf0072rt"
X Link 2025-07-24T21:00Z [----] followers, [---] engagements
"@Blessingch28262 Welcome to the XPR Network family We're delighted we could assist you with your account verification. Feel free to explore our support guides theyre designed to help you get started and make the most of everything we have to offer. https://help.xprnetwork.org/hc/en-us https://help.xprnetwork.org/hc/en-us"
X Link 2025-07-26T16:27Z [----] followers, [---] engagements
"It appears that you sent crypto assets from your WebAuth Wallet to another WebAuth Wallet account using a network other than the XPR Mainnet. As a result the transaction did not reach the intended account. Due to the volume of pending cases reviews may take some time but Ill check internally to see if we can expedite this one. Well contact you by email once we have an update"
X Link 2025-08-01T09:51Z [----] followers, [--] engagements
"Status Investigating: We're currently experiencing some delays in processing withdrawals. Our team is actively working to resolve the issue as quickly as possible. We truly appreciate your patience and understanding while we work to https://stspg.io/8srfvxt3b9lwu=zh4ks6206dbs https://stspg.io/8srfvxt3b9lwu=zh4ks6206dbs"
X Link 2025-08-01T17:10Z [----] followers, [---] engagements
"Status Scheduled (Aug [--] [----] 13:00 PDT): Maintenance is scheduled on August [--] from 9:00 AM to 1:00 PM ET (1:00 PM to 5:00 PM UTC). This will affect the following networks: Stellar Hedera Hashgraph Solana Import https://stspg.io/drwcg04t02stu=73hk9jjgrks6 https://stspg.io/drwcg04t02stu=73hk9jjgrks6"
X Link 2025-08-08T07:17Z [----] followers, [---] engagements
"XPR Network Status Monitoring: Our amazing technical team took a quick coffee break came back refreshed and worked their magic. Were still keeping a close eye on things in case of any lingering slowness but for now youre goo https://stspg.io/gpy4gx0fh326u=9fbh8nt2bhyl https://stspg.io/gpy4gx0fh326u=9fbh8nt2bhyl"
X Link 2025-08-09T23:38Z [----] followers, [----] engagements
"XPR Network Status Scheduled (Aug [--] [----] 13:00 UTC): Maintenance will begin as scheduled in [--] minutes. https://stspg.io/tfxrt5yhgdmhu=68fh6y44hm2f https://stspg.io/tfxrt5yhgdmhu=68fh6y44hm2f"
X Link 2025-08-13T12:00Z [----] followers, [---] engagements
Limited data mode. Full metrics available with subscription: lunarcrush.com/pricing
/creator/twitter::metalhelpsme