# ![@UbisoftSupport Avatar](https://lunarcrush.com/gi/w:26/cr:twitter::115717640.png) @UbisoftSupport Ubisoft Support

Ubisoft Support posts on X about rainbow six, assassins creed, gaming, xbox the most. They currently have [-------] followers and [---] posts still getting attention that total [------] engagements in the last [--] hours.

### Engagements: [------] [#](/creator/twitter::115717640/interactions)
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::115717640/c:line/m:interactions.svg)

- [--] Week [-------] -69%
- [--] Month [---------] +155%
- [--] Months [---------] -42%
- [--] Year [---------] -50%

### Mentions: [--] [#](/creator/twitter::115717640/posts_active)
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::115717640/c:line/m:posts_active.svg)

- [--] Week [--] +22%
- [--] Month [---] +119%
- [--] Months [---] -49%
- [--] Year [-----] -36%

### Followers: [-------] [#](/creator/twitter::115717640/followers)
![Followers Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::115717640/c:line/m:followers.svg)

- [--] Week [-------] -0.03%
- [--] Month [-------] +0.06%
- [--] Months [-------] -1.10%
- [--] Year [-------] +0.03%

### CreatorRank: [-------] [#](/creator/twitter::115717640/influencer_rank)
![CreatorRank Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::115717640/c:line/m:influencer_rank.svg)

### Social Influence

**Social category influence**
[gaming](/list/gaming)  38.61% [social networks](/list/social-networks)  3.16% [products](/list/products)  2.53% [countries](/list/countries)  0.63% [luxury brands](/list/luxury-brands)  0.63% [automotive brands](/list/automotive-brands)  0.63%

**Social topic influence**
[rainbow six](/topic/rainbow-six) 25.32%, [assassins creed](/topic/assassins-creed) #297, [gaming](/topic/gaming) 5.7%, [xbox](/topic/xbox) 4.43%, [if you](/topic/if-you) 3.8%, [far cry 2](/topic/far-cry-2) #91, [rainbow](/topic/rainbow) 3.8%, [platform](/topic/platform) 3.16%, [we are](/topic/we-are) 2.53%, [twitch](/topic/twitch) #1207

**Top accounts mentioned or mentioned by**
[@mberga02](/creator/undefined) [@edwardsdyoutube](/creator/undefined) [@xmatty64x](/creator/undefined) [@thedivisiongame](/creator/undefined) [@lunatonm](/creator/undefined) [@lionheartsaga](/creator/undefined) [@jessojames17](/creator/undefined) [@assassinscreed](/creator/undefined) [@fnjnto634744](/creator/undefined) [@vicconn247](/creator/undefined) [@dip1036](/creator/undefined) [@raoufbelhamra](/creator/undefined) [@tylerwithnvlia](/creator/undefined) [@veaxos78848](/creator/undefined) [@courtneycrowth1](/creator/undefined) [@opposable35](/creator/undefined) [@champybh](/creator/undefined) [@joeestyles1](/creator/undefined) [@spotzet](/creator/undefined) [@skullnbonesgame](/creator/undefined)

**Top assets mentioned**
[StarLink (STARL)](/topic/starlink) [StarShip (STARSHIP)](/topic/starship)
### Top Social Posts
Top posts by engagements in the last [--] hours

"📣 Attention Attention There is one more day until @TheDivisionGame [--] x @AssassinsCreed collab ends. Exclusive gear and rewards are at your fingertips 🤩 Details here: http://ubi.li/u37KN http://ubi.li/u37KN"  
[X Link](https://x.com/UbisoftSupport/status/2021630310807375895)  2026-02-11T17:00Z 712.1K followers, 20.1K engagements


"The maintenance has been completed and the Bloody Houndsman is waiting for you"  
[X Link](https://x.com/UbisoftSupport/status/2021940604117090626)  2026-02-12T13:33Z 712.1K followers, [----] engagements


"Within your case please provide the following: - A video of the issue so we can review whats happening. - Confirm that your save file has been uploaded to the cloud so we may access it. Once we have these details well forward this information to our game team. Thank you"  
[X Link](https://x.com/UbisoftSupport/status/2016179367987073361)  2026-01-27T15:59Z 712.2K followers, [----] engagements


"⚠ Maintenance for #TheDivision2 starts in [--] minutes https://x.com/TheDivisionGame/status/2016556891866837149 #TheDivision2 maintenance alert 📅 Thursday January [--] 🕐 9:30 AM CET 3:30 AM ET 12:30 AM PT Estimated downtime is [--] hours Please note: The next few Title Updates will temporarily deploy on Thursdays instead of Tuesdays. Patch Notes: https://t.co/vBa0rEudOa https://t.co/4cSNlGQHQ5 https://x.com/TheDivisionGame/status/2016556891866837149 #TheDivision2 maintenance alert 📅 Thursday January [--] 🕐 9:30 AM CET 3:30 AM ET 12:30 AM PT Estimated downtime is [--] hours Please note: The next few"  
[X Link](https://x.com/UbisoftSupport/status/2016783373889348047)  2026-01-29T08:00Z 712.3K followers, 38K engagements


"Hey everyone Just a heads-up that the outage impacting several Ubisoft Connect titles was fully resolved last night January [--]. 🎉 We know this update is arriving a little later than usual but we still wanted to make sure you had the info. Thanks for sticking with us If anything still feels off let us know. 💙 https://twitter.com/i/web/status/2017234655355797735 https://twitter.com/i/web/status/2017234655355797735"  
[X Link](https://x.com/UbisoftSupport/status/2017234655355797735)  2026-01-30T13:53Z 712.2K followers, 41.7K engagements


"Grab your swords shields and polearms; your kanabo kusarigama and axes heroes @ForHonorGame's free week is here 💥 The free period lasts from Jan [--] - Feb [--] on Ubisoft Connect and Jan [--] - Feb [--] on consoles. See all the details here (👉)👉 #Ubisoft #ForHonor #Gaming http://ubi.li/fANiW http://ubi.li/fANiW"  
[X Link](https://x.com/UbisoftSupport/status/2017308933317398774)  2026-01-30T18:48Z 712.3K followers, 10.6K engagements


"Were going back-to-back this Friday with another @ForHonorGame creator while the free week is happening o/ Wed like to shout out to everyone who likes written guides and gameplay analyses. ✏ So have you seen @Nutella's For Honor Info Hub We were wowed by their in-depth exploration of gameplay data breakdowns and super recommend taking a peek at their site to learn improve or just downright admire the time theyve taken to put it altogether 😍 #Ubisoft #FanSupportSpotlight #ForHonor https://forhonorinfohub.com/ https://forhonorinfohub.com/"  
[X Link](https://x.com/UbisoftSupport/status/2017319403570790747)  2026-01-30T19:30Z 712.2K followers, 18K engagements


"Unable to access your Ubisoft+ game on your favourite platform No sweat Our handy guide covers all [--] platforms that we offer our subscription on 😎 #Ubisoft #UbisoftPlus #Gaming http://ubi.li/lzUYp http://ubi.li/lzUYp"  
[X Link](https://x.com/UbisoftSupport/status/2018384372777267232)  2026-02-02T18:01Z 712.2K followers, 15.1K engagements


"@PaulIddon1 Thanks for the screenshots and sorry for the long response. We don't have any issues with voice chat in Rainbow Six: Siege. We recommend deleting the config file to reset your settings and making sure that the mic threshold is not set to [--] or [---]. Set it to [--] and try again"  
[X Link](https://x.com/UbisoftSupport/status/2018643641284124960)  2026-02-03T11:12Z 712.3K followers, [--] engagements


"@vinao2210 Thanks for the response. We recommend deleting the config file from DocumentsMy GamesRainbow Six - Siegeuser-idGameSettings.ini to reset your settings and making sure that the mic threshold is not set to [--] or [---]. Please set it to [--] and try again"  
[X Link](https://x.com/UbisoftSupport/status/2018644684436918323)  2026-02-03T11:16Z 712.3K followers, [--] engagements


"@mazurker Hello Mazurker We are sorry to hear that you are experiencing FPS issues in Rainbow Six: Siege. We recommend performing the steps from this article: If you believe it is a bug please report it through R6Fix: http://ubi.li/bXxrL http://ubi.li/qoFai http://ubi.li/bXxrL http://ubi.li/qoFai"  
[X Link](https://x.com/UbisoftSupport/status/2018658965790290200)  2026-02-03T12:12Z 712.3K followers, [--] engagements


"@ParlayyWizard Hi there KJ sorry to hear you can't get into the Monopoly Family Fun Pack. Can you tell us which edition of the game you are on and on which platform"  
[X Link](https://x.com/UbisoftSupport/status/2019010887634321916)  2026-02-04T11:31Z 712.3K followers, [--] engagements


"@fnjnto634744 Hi there sorry to hear you've lost access to your account. Can you give us your most recent case number so we can take a look please"  
[X Link](https://x.com/UbisoftSupport/status/2019335288057647341)  2026-02-05T09:00Z 712.3K followers, [---] engagements


"@VicConn247 Hi there Victoria sorry to hear you're having trouble creating a new account. Can you try doing this in another browser or in an incognito/private tab to see if the same issue occurs for you"  
[X Link](https://x.com/UbisoftSupport/status/2019373726983229589)  2026-02-05T11:33Z 712.3K followers, [--] engagements


"@Dip1036 Hi there Dip sorry to hear you are unable to load into Far Cry [--]. Would you be able to confirm which CPU you are using and if you see any error messages"  
[X Link](https://x.com/UbisoftSupport/status/2019375850735509595)  2026-02-05T11:41Z 712.3K followers, [--] engagements


"@Black_wolf_1978 Thanks for getting back to us. We're sorry to hear the issue persists. In order to investigate further could you please let us know whether you are able to test the game connection on an alternate network such as a mobile hotspot And if so does the issue persist"  
[X Link](https://x.com/UbisoftSupport/status/2019770961835278807)  2026-02-06T13:51Z 712.3K followers, [--] engagements


"@RaoufBelhamra Hey there Raouf Thanks for reaching out. We're sorry to hear you're experiencing issues with 'A Puzzlement' in Assassin's Creed Shadows. In order to review further we best recommend submitting a bug report on our dedicated platform: https://ubi.li/ACShadowsBugReport https://ubi.li/ACShadowsBugReport"  
[X Link](https://x.com/UbisoftSupport/status/2019773534344544393)  2026-02-06T14:01Z 712.3K followers, [--] engagements


"@thfcsouthstandx Hey there JAY Thanks for reaching out. We're sorry to hear you're encountering lighting issues. You may be able to resolve these through adjusting your in-game visual settings. Please let us know how you get on"  
[X Link](https://x.com/UbisoftSupport/status/2019776958909837353)  2026-02-06T14:15Z 712.3K followers, [--] engagements


"@TylerWithnvlia Hi Tyler Thanks for your patience and we're sorry to hear that your Rank isn't being displayed in Siege X. If this is still ongoing could you please let us know which platform you're playing on"  
[X Link](https://x.com/UbisoftSupport/status/2019799449711641050)  2026-02-06T15:44Z 712.3K followers, [--] engagements


"@veaxos78848 Hey there Veaxos Thanks for reaching out with this report. We're sorry to hear you're unable to launch Assassin's Creed Shadows. In order to investigate further could we please confirm the platform you are experiencing this issue on Is it on an Xbox console or PC"  
[X Link](https://x.com/UbisoftSupport/status/2019801508154425523)  2026-02-06T15:53Z 712.3K followers, [--] engagements


"@CourtneyCrowth1 Hi Courtney We're sorry to hear that you've been experiencing issues playing Siege X on Xbox. If this is still ongoing could you please let us know which Xbox model you're playing on and whether you encounter any error codes/messages when you send or receive invites"  
[X Link](https://x.com/UbisoftSupport/status/2019804949081657686)  2026-02-06T16:06Z 712.3K followers, [--] engagements


"@opposable35 Hi Chris thanks for your patience Please provide more details on the issue you're experiencing and we'll be happy to assist further ☺"  
[X Link](https://x.com/UbisoftSupport/status/2020161160771678524)  2026-02-07T15:42Z 712.3K followers, [--] engagements


"@champybh Hi Chris Thanks for reaching out and we're very sorry to hear that you haven't been able to play JD26 on Switch [--]. Could you please provide more details on the issue you're experiencing and let us know whether you're encountering any error codes/messages at all"  
[X Link](https://x.com/UbisoftSupport/status/2020161780719190161)  2026-02-07T15:44Z 712.2K followers, [--] engagements


"@666Rando Hi We're very sorry to see that you haven't been able to create a Ubisoft account - we're afraid that this is a known issue that's currently under investigation. Could you please let us know your platform and region and whether this issue is still ongoing for you"  
[X Link](https://x.com/UbisoftSupport/status/2020162094927138828)  2026-02-07T15:45Z 712.2K followers, [--] engagements


"@Bug_1778 Hello there We are sorry to hear that your friend has been banned in Rainbow Six: Siege. To appeal the ban we recommend contacting us by submitting a ticket: http://ubi.li/xkLtB http://ubi.li/xkLtB"  
[X Link](https://x.com/UbisoftSupport/status/2020520663967035610)  2026-02-08T15:30Z 712.2K followers, [--] engagements


"@joeestyles1 Hello JS Cross-play in Rainbow Six: Siege is working normally. If you are experiencing any issues please provide us with more information about them"  
[X Link](https://x.com/UbisoftSupport/status/2020534547784302737)  2026-02-08T16:25Z 712.2K followers, [--] engagements


"@Cigerts_ Hello Cigerts We are sorry to hear that you are unable to play Ranked in Rainbow Six: Siege. According to the screenshot you need to link your phone number first"  
[X Link](https://x.com/UbisoftSupport/status/2020535310266871989)  2026-02-08T16:28Z 712.2K followers, [--] engagements


"@SpotZet Hi SpotZet We're sorry to hear you're experiencing frame rate issues since this update to Siege X. Please report this on R6Fix: providing both your system and network specs and a video showcasing the issue and our team will look into this. Thank you https://ubi.li/Rainbow6Fix https://ubi.li/Rainbow6Fix"  
[X Link](https://x.com/UbisoftSupport/status/2021223943177179283)  2026-02-10T14:05Z 712.1K followers, [--] engagements


"@xMATTY64x Hi MATTY64 We're very sorry to hear that you're unable to play multiplayer or unlock the "Renaissance man trophy in Far Cry [--]. If this is still ongoing could you please let us know which platform you're playing on and whether you encounter any error codes/messages at all"  
[X Link](https://x.com/UbisoftSupport/status/2021231638730932637)  2026-02-10T14:35Z 712.2K followers, [--] engagements


"@God_of_Cheddar Hi Thanks for reaching out and we apologise for the delay in responding. Could you please let us know which PlayStation model you're playing on and provide a video showcasing the sound issue you're encountering with the AK-47 Thank you"  
[X Link](https://x.com/UbisoftSupport/status/2021257775641141272)  2026-02-10T16:19Z 712.2K followers, [--] engagements


"📣 The maintenance is wrapped up and you're good to jump back into online features for the affected games. Everything should load normally again. Thanks for hanging with us while this work finished. 🫂 📢 Heads up: We're taking several games offline today so we can run scheduled maintenance. During this time you can't use online features in Anno [----] Assassin's Creed Assassin's Creed Revelations Far Cry [--] Rayman Legends Steep Trials Rising Watch Dogs [--] and Wheel of https://t.co/acilGlbRcv 📢 Heads up: We're taking several games offline today so we can run scheduled maintenance. During this"  
[X Link](https://x.com/UbisoftSupport/status/2021659296639914302)  2026-02-11T18:55Z 712.1K followers, 13.4K engagements


"⚠ Maintenance for #TheDivision2 starts in [--] minutes Afterwards agents prepare yourselves for the Bloody Houndsman who will appear with the Bloody Valentine Event❣ https://x.com/TheDivisionGame/status/2021630321872060488 #TheDivision2 maintenance alert 📅 Thursday February [--] 🕐 9:30 AM CET 3:30 AM ET 12:30 AM PT Estimated downtime is [--] hours Patch Notes: https://t.co/LOweg8LUR8 https://t.co/QJsBITtQl6 https://x.com/TheDivisionGame/status/2021630321872060488 #TheDivision2 maintenance alert 📅 Thursday February [--] 🕐 9:30 AM CET 3:30 AM ET 12:30 AM PT Estimated downtime is [--] hours Patch Notes:"  
[X Link](https://x.com/UbisoftSupport/status/2021856803017875630)  2026-02-12T08:00Z 712.1K followers, 21.2K engagements


"🚨 Siege X maintenance begins in [--] minutes at 9am EST / 2pm UTC stay tuned below for updates 🚨 🛠 Hotfix Maintenance 🛠 A hotfix will be deployed today February 12th. Included in this patch: 🔷 Addressed Xbox performance issues on Lair. https://t.co/nrZZ2uXQNB 🛠 Hotfix Maintenance 🛠 A hotfix will be deployed today February 12th. Included in this patch: 🔷 Addressed Xbox performance issues on Lair. https://t.co/nrZZ2uXQNB"  
[X Link](https://x.com/UbisoftSupport/status/2021939847389196781)  2026-02-12T13:30Z 712.1K followers, 16.8K engagements


"With the new season having dropped on Tuesday we wanted to dedicate our 12th Fan Support Spotlight to a @skullnbonesgame Captain Welcome to the quarterdeck CrypticGamin who has dropped their Corvette and Torpedo builds We love to see build experimentation and set-ups especially at the start of new content and you can also find them streaming Live on Twitch So cast yer eyes here #Ubisoft #FanSupportSpotlight #SkullAndBones https://www.youtube.com/watchv=dcqgjP3TobY https://www.youtube.com/watchv=dcqgjP3TobY"  
[X Link](https://x.com/UbisoftSupport/status/2022351309525946872)  2026-02-13T16:45Z 712.1K followers, [----] engagements


"In-game content installation can sometimes be confusing but we can help Lets start with the Ubisoft Connect PC Library Game tile click the ⚙ icon Properties DLC Management you can view all the DLC you own and ensure theyre all installed Each platform is a little different so here are our guides that cover any you need help on: #Ubisoft #Installation #Gaming http://ubi.li/5XFYW http://ubi.li/5XFYW"  
[X Link](https://x.com/UbisoftSupport/status/2019093598566850979)  2026-02-04T17:00Z 712.1K followers, [----] engagements


"@CubeWater_ Hello there We are sorry to hear that you are experiencing issues in Uno. Could you please provide us with more information about the issue and mention which platform you are using"  
[X Link](https://x.com/UbisoftSupport/status/2021573554500722792)  2026-02-11T13:14Z 712.1K followers, [--] engagements


"From Feb [--] - Feb [--] @TheDivisionGame [--] is hosting a Valentine's Day event and our streamers will be dropping exclusive treats for you all during your watch time 🧡 Tune in on any Drops Enabled stream here PS: Make sure that your accounts are linked and drops enabled #Ubisoft #TD2 #Gaming http://ubi.li/HTIaY http://ubi.li/UR1Ga http://ubi.li/HTIaY http://ubi.li/UR1Ga"  
[X Link](https://x.com/UbisoftSupport/status/2022015348229239078)  2026-02-12T18:30Z 712.1K followers, [----] engagements


"Good news 🎉 Maintenance is done and everything's back online. You should be able to fully connect to all Ubisoft games and services. Any issues Drop us a message Thanks for your patience during the downtime See you in-game 🤜 🤛"  
[X Link](https://x.com/UbisoftSupport/status/2018788792438538691)  2026-02-03T20:48Z 712.1K followers, 76.6K engagements


"Hey everyone everything should be back up and running smoothly now apologies if you encountered any degradation following the maintenance. Thank you for your patience"  
[X Link](https://x.com/UbisoftSupport/status/2018819112101986815)  2026-02-03T22:49Z 712.1K followers, 28.8K engagements


"@Lunatonm Hey there Luna Thanks for reaching out. We're sorry to hear that you're having issues using the photo mode in The Crew Motorfest. In order to investigate further could you please let us know which platform you are on"  
[X Link](https://x.com/UbisoftSupport/status/2019804649570681068)  2026-02-06T16:05Z 712.1K followers, [--] engagements


"We're aware of issues affecting connectivity with a number of our titles and are working towards resolving this ASAP"  
[X Link](https://x.com/UbisoftSupport/status/2016925804135879050)  2026-01-29T17:25Z 712.1K followers, 192.6K engagements


"Hey everyone 👋 We're taking Ubisoft services down for emergency maintenance today from 13:00 to 17:00 UTC (about [--] hours). During this time you won't be able to connect to Ubisoft games or online services and any active sessions may be interrupted. All platforms affected. We'll get everything back online as quickly as we can. Thanks for your patience"  
[X Link](https://x.com/UbisoftSupport/status/2018668525720625253)  2026-02-03T12:50Z 712.1K followers, 351.6K engagements


"⚠ Maintenance for #TheDivision2 in progress https://x.com/TheDivisionGame/status/2019081017546400025 #TheDivision2 maintenance alert 📅 Thursday February [--] 🕐 9:30 AM CET 3:30 AM ET 12:30 AM PT Estimated downtime is [--] hours This maintenance is being performed to apply infrastructure updates. https://t.co/9yTRr6fi21 https://x.com/TheDivisionGame/status/2019081017546400025 #TheDivision2 maintenance alert 📅 Thursday February [--] 🕐 9:30 AM CET 3:30 AM ET 12:30 AM PT Estimated downtime is [--] hours This maintenance is being performed to apply infrastructure updates. https://t.co/9yTRr6fi21"  
[X Link](https://x.com/UbisoftSupport/status/2019346610019258561)  2026-02-05T09:45Z 712.1K followers, 36.2K engagements


"There is a general maintenance for Rainbow Six Siege today beginning at 9am EST/2pm UTC on all platforms. Downtime is expected to be up to [--] hours. 🛠 General Maintenance 🛠 We will be completing a general maintenance today February 5th. All Platforms: 09:00 EST / 14:00 UTC Downtime up to [--] hours https://t.co/ivk2cWUGOG 🛠 General Maintenance 🛠 We will be completing a general maintenance today February 5th. All Platforms: 09:00 EST / 14:00 UTC Downtime up to [--] hours https://t.co/ivk2cWUGOG"  
[X Link](https://x.com/anyuser/status/2019403134238351739)  2026-02-05T13:30Z 712.1K followers, 54.3K engagements


"⚠ Maintenance for #ForHonor starts in [--] minutes https://x.com/ForHonorGame/status/2019153998897447378 Attention Warriors This is your reminder that we'll be undergoing maintenance tomorrow February 5th @ 9AM ET to deploy patch 2.65.2. PS: 14.36MB XB: 14.37MB PC: 14.37MB Estimated downtime: up to [--] hour & [--] minutes. ⚙ https://t.co/KwcRDATEig https://x.com/ForHonorGame/status/2019153998897447378 Attention Warriors This is your reminder that we'll be undergoing maintenance tomorrow February 5th @ 9AM ET to deploy patch 2.65.2. PS: 14.36MB XB: 14.37MB PC: 14.37MB Estimated downtime: up to 1"  
[X Link](https://x.com/UbisoftSupport/status/2019403134263529764)  2026-02-05T13:30Z 712.1K followers, 33.6K engagements


"The maintenance has been completed 👍"  
[X Link](https://x.com/UbisoftSupport/status/2019404261411496412)  2026-02-05T13:34Z 712.1K followers, 11.6K engagements


"The maintenance did take a bit longer but has been completed 👍"  
[X Link](https://x.com/UbisoftSupport/status/2019443028696457691)  2026-02-05T16:08Z 712.1K followers, 10.1K engagements


"📢 Heads up: were seeing problems with creating new Ubisoft accounts on the website right now If you hit create and the page just sits there with no error youre hitting the same problem were tracking and that really sucks when you just want to jump in. Our team is digging into whats going wrong and testing fixes. While we work on it account creation should still work through the Ubisoft Connect PC launcher. Well keep you posted here once things are back to normal. Thanks for your patience. 🫂"  
[X Link](https://x.com/anyuser/status/2019455009876836575)  2026-02-05T16:56Z 712.1K followers, 18.6K engagements


"The maintenance was extended but concluded at approximately 7:30pm UTC February 5th. If you're still experiencing connectivity issues at this time please let us know via https://r6fix.ubi.com/ https://r6fix.ubi.com/"  
[X Link](https://x.com/UbisoftSupport/status/2019688471758082156)  2026-02-06T08:23Z 712.1K followers, [----] engagements


"Weve been on Discord for a minute and were here to keep your gaming smooth. Need help Drop into our channels. Ready to chill Stay awhile and check out our fun channels You can find us here: #Ubisoft #Discord #Support https://ubi.li/ubidisc https://ubi.li/ubidisc"  
[X Link](https://x.com/anyuser/status/2019773073918996538)  2026-02-06T14:00Z 712.1K followers, 11.4K engagements


"Lets take a breather from tutorials and guides this week to check out Delacruas (u/Weak_Advantage3149) astoundingly detailed infographic where theyve delved into the @AssassinsCreed universe to create a comprehensive timeline expand on connections and lore tidbits across all Assassins Creed games comics novels and other video materials #Ubisoft #FanSupportSpotlight #AssassinsCreed http://ubi.li/o0f1a http://ubi.li/o0f1a"  
[X Link](https://x.com/UbisoftSupport/status/2019818371835916575)  2026-02-06T17:00Z 712.1K followers, 26.4K engagements


"🚨 Siege X Maintenance incoming at 9:30am EST/14:30pm UTC. Stay tuned below for updates 🚨 🛠 General Maintenance 🛠 We will be completing a general maintenance today February 9th. 💻🎮 All Platforms 09:30 EST / 14:30 UTC Downtime up to [--] hour https://t.co/ZeatovvTHY 🛠 General Maintenance 🛠 We will be completing a general maintenance today February 9th. 💻🎮 All Platforms 09:30 EST / 14:30 UTC Downtime up to [--] hour https://t.co/ZeatovvTHY"  
[X Link](https://x.com/UbisoftSupport/status/2020860235997458501)  2026-02-09T14:00Z 712.1K followers, 19.6K engagements


"Maintenance is now complete If you're still experiencing any issues please head over to R6Fix and let us know 👇 https://r6fix.ubi.com/ https://r6fix.ubi.com/"  
[X Link](https://x.com/UbisoftSupport/status/2020882224233525419)  2026-02-09T15:27Z 712.1K followers, [----] engagements


"Drink up me hearties me Captains me Crew Well need all hands on deck as @skullnbonesgame Year [--] Season [--] has arrived bringing the Kracken upon us Are ye ready to fight for your lives when the Eye of the Beast gazes upon ye Join your crew now to tackle this nightmare and share in the plunder http://ubi.li/Nb037 http://ubi.li/Nb037"  
[X Link](https://x.com/UbisoftSupport/status/2021207522745438436)  2026-02-10T13:00Z 712.1K followers, [----] engagements


"📢 Heads up: We're taking several games offline today so we can run scheduled maintenance. During this time you can't use online features in Anno [----] Assassin's Creed Assassin's Creed Revelations Far Cry [--] Rayman Legends Steep Trials Rising Watch Dogs [--] and Wheel of Fortune. We know this is frustrating and we're sorry for the disruption. Our team is working through the updates right now and we're aiming to bring everything back as soon as the maintenance ends. Thanks for hanging in with us. We'll share an update here once things are back. https://twitter.com/i/web/status/2021607172350595401"  
[X Link](https://x.com/UbisoftSupport/status/2021607172350595401)  2026-02-11T15:28Z 712.1K followers, 47.5K engagements


"Maintenance has now been completed If you are experiencing any connectivity issues after restarting the game to download the patch please let us know via R6Fix 👇 https://r6fix.ubi.com/ https://r6fix.ubi.com/"  
[X Link](https://x.com/UbisoftSupport/status/2021975048031027600)  2026-02-12T15:49Z 712.1K followers, [----] engagements


"Want a quick win for your account security We just dropped a YT Short that shows how to turn on email-based 2-Step Verification. 🎉 Youll be safer each time you sign in and it only takes a moment to set up. We show each step so you can follow along without any guesswork. Give it a look and level up your security 💪 🔗 https://youtu.be/UndrACJhUeAsi=C1ZaUfZpsr3NKMMO https://youtu.be/UndrACJhUeAsi=C1ZaUfZpsr3NKMMO"  
[X Link](https://x.com/UbisoftSupport/status/2021983703317000217)  2026-02-12T16:24Z 712.1K followers, [----] engagements


"The Valentine's Event in @TheDivisionGame [--] is here 🧡 From Feb [--] to Feb [--] our streamers will be dropping exclusive treats during your watch time on Drops Enabled streams Tune in here: P.S. Make sure that your accounts are linked and drops enabled #Ubisoft #TD2 #Gaming #Twitch http://ubi.li/HTIaY http://ubi.li/UR1Ga http://ubi.li/HTIaY http://ubi.li/UR1Ga"  
[X Link](https://x.com/UbisoftSupport/status/2022381509580100040)  2026-02-13T18:45Z 712.1K followers, [----] engagements


"Hello Dmckie if you want to continue your progress in Rainbow Six Siege X on Steam you want to make sure that you activate the Steam version on the same Ubisoft account where you played before. Our Help article tells you what content is covered by the Cross-Progression: http://ubi.li/DCLGt http://ubi.li/DCLGt"  
[X Link](https://x.com/UbisoftSupport/status/1972587529967665426)  2025-09-29T09:01Z 718.8K followers, [--] engagements


"Hello Makel our developers are reviewing the situation with the voice chat moderation in Rainbow Six Siege X. If you have a video where your voice chat can be heard and words used that shouldn't have been flagged please contribute it in the open R6Fix report: http://ubi.li/LIVE-77490 http://ubi.li/LIVE-77490"  
[X Link](https://x.com/UbisoftSupport/status/1972589397758337321)  2025-09-29T09:08Z 718.8K followers, [--] engagements


"@Danmckie2002 While the Steam account isn't permanently linked to a Ubisoft account your license of Rainbow Six Siege X from Steam will be. A transfer of games between Ubisoft accounts isn't something we offer: http://ubi.li/312QF http://ubi.li/312QF"  
[X Link](https://x.com/UbisoftSupport/status/1972589956481659331)  2025-09-29T09:11Z 718.8K followers, [--] engagements


"@vD6VIL Hello D6VIL for cheaters in Rainbow Six Siege X please report them directly in-game to our developers: Our developers will then review and decide about the reported player. http://ubi.li/6tbWE http://ubi.li/6tbWE"  
[X Link](https://x.com/UbisoftSupport/status/1972590379535872482)  2025-09-29T09:12Z 718.8K followers, [--] engagements


"Your Steam version of Rainbow Six Siege X will be activated on the first Ubisoft account while your Ubisoft Connect version is on the second Ubisoft account. To play your Steam version on the second Ubisoft account a transfer of your Steam version would be needed but isn't something we offer"  
[X Link](https://x.com/UbisoftSupport/status/1972592013468917937)  2025-09-29T09:19Z 718.8K followers, [--] engagements


"@King_Zyaire Thanks delmar for sharing these additional details. While you could try our technical troubleshooting against this issue you might want to also open a report on our Bug Reporter website with a video of this happening: https://ubi.li/ACShadowsBugReport http://ubi.li/1LKnX https://ubi.li/ACShadowsBugReport http://ubi.li/1LKnX"  
[X Link](https://x.com/UbisoftSupport/status/1972597923939602749)  2025-09-29T09:42Z 718.8K followers, [--] engagements


"@pluhic Hello C the temporary bans in Rainbow Six Siege X are fully automated by the system and have to be waited out: Can you provide more details how you got the temporary ban and what happened in your game http://ubi.li/Qgb8k http://ubi.li/Qgb8k"  
[X Link](https://x.com/UbisoftSupport/status/1972599212010361177)  2025-09-29T09:47Z 718.8K followers, [--] engagements


"@007AuraRizz Hello Rickito if you're having crashes in Rainbow Six Siege X can you tell us when they're happening Is there any error shown with the crashes of which you could also share an image What platform are you playing on"  
[X Link](https://x.com/UbisoftSupport/status/1972619103308304798)  2025-09-29T11:06Z 718.8K followers, [--] engagements


"@Skoqinho Hello skoq. we're not sure what you mean with "manual bans are frozen" 😕. For cheaters in Rainbow Six Siege X we recommend directly reporting them in-game to our developers: For a ban appeal you have to open a support case: http://ubi.li/wKF1S http://ubi.li/6tbWE http://ubi.li/wKF1S http://ubi.li/6tbWE"  
[X Link](https://x.com/UbisoftSupport/status/1972619815287226401)  2025-09-29T11:09Z 718.8K followers, [--] engagements


"@Cameronfou82887 Hello Cameron our developers of Rainbow Six Siege X are investigating the matchmaking for unbalanced teams: Do you have the same problem or what issue with the matchmaking are you encountering http://ubi.li/qecA5 http://ubi.li/qecA5"  
[X Link](https://x.com/UbisoftSupport/status/1972620659571249274)  2025-09-29T11:13Z 718.8K followers, [--] engagements


"@jordanwozniak23 Hello Jordan if you got matched against this player in Rainbow Six Siege X please report them directly in-game to our developers: They'll then review and decide about this player. http://ubi.li/6tbWE http://ubi.li/6tbWE"  
[X Link](https://x.com/UbisoftSupport/status/1972628544531407336)  2025-09-29T11:44Z 718.8K followers, [--] engagements


"Hello Lispy the reputation system in Rainbow Six Siege X is intended to penalize negative behaviour in the game which is also against our code of conduct like cheating: For cheaters please report them in-game to our developers: http://ubi.li/6tbWE http://ubi.li/qgcMK http://ubi.li/VmFVy http://ubi.li/qgcMK http://ubi.li/VmFVy http://ubi.li/6tbWE http://ubi.li/qgcMK http://ubi.li/VmFVy http://ubi.li/qgcMK http://ubi.li/VmFVy"  
[X Link](https://x.com/UbisoftSupport/status/1972629389952114877)  2025-09-29T11:47Z 718.8K followers, [--] engagements


"@KNow_HaRivionY Hello '37 we'd like to help you with the freezes and disconnects in Rainbow Six Siege X. Can you tell us when these are happening in your game Is there any error shown of which you could share an image too Please also tell us the platform you're playing on"  
[X Link](https://x.com/UbisoftSupport/status/1972629736896569734)  2025-09-29T11:49Z 718.8K followers, [--] engagements


"Hello Montagnemain69 thank you for sharing your feedback to Rainbow Six Siege X. From the pick and win rates on Montagne he still does seem to do quite well: Our developers will continue making changes and announce them via their X page: https://x.com/rainbow6game/ http://ubi.li/DsWIs http://ubi.li/DsWIs https://x.com/rainbow6game/ http://ubi.li/DsWIs http://ubi.li/DsWIs"  
[X Link](https://x.com/UbisoftSupport/status/1972631977871200289)  2025-09-29T11:58Z 718.8K followers, [--] engagements


"Trouble-free gaming starts with staying updated 🚦 Check our Support site for all our online service statuses to see if theres an ongoing issue 👉 https://www.ubisoft.com/help https://www.ubisoft.com/help"  
[X Link](https://x.com/UbisoftSupport/status/1972730623140786181)  2025-09-29T18:30Z 718.5K followers, 13K engagements


"@MysticFL1B Hi MysticFL1 We're very sorry to hear this. Could you please let us know which platform you're playing on and whether you're encountering any error codes or messages Also is the game shutting down at a particular moment during gameplay or randomly"  
[X Link](https://x.com/UbisoftSupport/status/1972928622592750008)  2025-09-30T07:36Z 718.8K followers, [--] engagements


"@FragzR6 Hello Fragz from your provided images it is not really clear what part in your message was determined as unacceptable in your Rainbow Six Siege X. Please contribute those images to the open R6Fix report where our developers are looking into this: http://ubi.li/LIVE-66043 http://ubi.li/LIVE-66043"  
[X Link](https://x.com/UbisoftSupport/status/1972948534488944729)  2025-09-30T08:56Z 718.8K followers, [--] engagements


"Hello thanks for reaching out. We're sorry to hear that you're experiencing game freezes when you are running the game at 4K resolution [--] FPS. Could you please share your PC Specs To help you troubleshoot this please follow all of the steps outlined in our troubleshooting guide - Let us know if there's any difference after following them. http://ubi.li/v2ZTY http://ubi.li/v2ZTY"  
[X Link](https://x.com/UbisoftSupport/status/1972958880171733177)  2025-09-30T09:37Z 718.8K followers, [--] engagements


"Hello Matthieu if you have disappearing audio in your Assassin's Creed Shadows do you maybe have a video of this where we can hear it too What were you doing in-game before this happens and how long were you playing in the session Please also tell us the platform you're playing on"  
[X Link](https://x.com/UbisoftSupport/status/1972961011469603104)  2025-09-30T09:45Z 718.8K followers, [--] engagements


"Hello @FonkersR6 First we would like to apologize for your experience. We have thoroughly reviewed your account again and are happy to inform you that we have reverted the changes that were made to your account. Please check your email to confirm the update. For additional security we highly recommend enabling two-factor authentication (2FA). You can do this easily through our website after logging in: https://account.ubisoft.com https://account.ubisoft.com"  
[X Link](https://x.com/UbisoftSupport/status/1972973095611756860)  2025-09-30T10:33Z 718.8K followers, [--] engagements


"Hello @animachantelle First we would like to apologize for your experience. We have thoroughly reviewed your account again and are happy to inform you that we have reverted the changes that were made to your account. Please check your email to confirm the update. For additional security we highly recommend enabling two-factor authentication (2FA). You can do this easily through our website after logging in: https://account.ubisoft.com https://account.ubisoft.com"  
[X Link](https://x.com/UbisoftSupport/status/1972975158487863544)  2025-09-30T10:41Z 718.8K followers, [--] engagements


"Hello j you're likely referring to Shaiiko for which we have a streamer charm in Rainbow Six Siege X right If you're missing the charm still a day after subscribing to him please reach out to our website colleagues with an image of your active subscription to Shaiiko and your Twitch username visible: http://ubi.li/wKF1S http://ubi.li/FLy1k http://ubi.li/FLy1k http://ubi.li/wKF1S http://ubi.li/FLy1k http://ubi.li/FLy1k"  
[X Link](https://x.com/UbisoftSupport/status/1972976448152502278)  2025-09-30T10:46Z 718.8K followers, [--] engagements


"@ImGrimothy Hello NXG Grim if you got disconnects in Rainbow Six Siege X we'd like to help you with those. Do they still happen and are you getting any error shown of which you could also share an image What platform are you playing on"  
[X Link](https://x.com/UbisoftSupport/status/1972977611530813472)  2025-09-30T10:51Z 718.8K followers, [---] engagements


"Hello @pesaregolobol First we would like to apologize for your experience. We have thoroughly reviewed your account again and are happy to inform you that we have reverted the changes that were made to your account. Please check your email to confirm the update. For additional security we highly recommend enabling two-factor authentication (2FA). You can do this easily through our website after logging in: https://account.ubisoft.com https://account.ubisoft.com"  
[X Link](https://x.com/UbisoftSupport/status/1972979847577121055)  2025-09-30T11:00Z 718.8K followers, [--] engagements


"@LukeZuke Thank you Sniz for sharing your platform of Rainbow Six Siege X. If your rank isn't shown in-game can you tell us what you're getting shown there instead An image from your game would be helpful so we can see this too. Have you been playing ranked matches this season too"  
[X Link](https://x.com/UbisoftSupport/status/1972988607909466330)  2025-09-30T11:35Z 718.8K followers, [---] engagements


"@HewmnTtv Hello Hewmn only our website colleagues can review your account and the ban in Rainbow Six Siege X: They alone can determine if the ban can be lifted or not. http://ubi.li/wKF1S http://ubi.li/wKF1S"  
[X Link](https://x.com/UbisoftSupport/status/1972989174077616548)  2025-09-30T11:37Z 718.8K followers, [---] engagements


"@itzCodyX1 Hello itzCodyX1 given the time zone and current time in South Central there might be fewer players up playing Rainbow Six Siege X. How long is your queue time and which mode are you queuing for What rank are you yourself Which platform are you playing on"  
[X Link](https://x.com/UbisoftSupport/status/1972993654164713808)  2025-09-30T11:55Z 718.8K followers, [---] engagements


"@Hadvarius Hello Hadvarius Thank you for contacting us regarding error code 4-0xFFF0be2c in Rainbow Six Siege. Please run through all of the steps in our connectivity troubleshooting article to see if they can prevent this error code from affecting your game: http://ubi.li/n7LcF http://ubi.li/n7LcF"  
[X Link](https://x.com/UbisoftSupport/status/1973035518456684767)  2025-09-30T14:41Z 718.8K followers, [--] engagements


"@StarTwit0890 Hello Amy can you tell us in which The Division game you have this issue with enemy bullets hitting you through walls Do you maybe have a video of this happening so we can see the location too Please also tell us the platform you're playing on"  
[X Link](https://x.com/UbisoftSupport/status/1973309408449802454)  2025-10-01T08:49Z 718.8K followers, [--] engagements


"Thanks Grim Reaper Gaming for sharing your PC hardware which is also more than sufficient for Assassin's Creed 4: Black Flag. Do you have these freezes also at lower resolutions The game might not be optimized for 4K considering also its age and requirements: http://ubi.li/bbpK9 http://ubi.li/bbpK9"  
[X Link](https://x.com/UbisoftSupport/status/1973322985797812492)  2025-10-01T09:43Z 718.8K followers, [--] engagements


"Hello Victor if you're missing the Turmoil Kneepads in The Division [--] from the Summer Swarm Stretch Goals please reach out to our website colleagues who can check your account for them: If you're also missing Twitch Drops in-game please send our website colleagues images of the claimed Twitch drops. http://ubi.li/wKF1S http://ubi.li/wKF1S http://ubi.li/wKF1S http://ubi.li/wKF1S"  
[X Link](https://x.com/UbisoftSupport/status/1973336561010819491)  2025-10-01T10:37Z 718.8K followers, [--] engagements


"@shaunaFBR Hello Shauna if the account creation isn't properly working for you on our websites we'd recommend trying our browser troubleshooting: Should the issue then persist could you share an image of the account creation step that you're stuck in http://ubi.li/X48Su http://ubi.li/X48Su"  
[X Link](https://x.com/UbisoftSupport/status/1973339283856486887)  2025-10-01T10:48Z 718.6K followers, [--] engagements


"@XNikoN23 Thanks for the video. To report this to the developers we'd need a clip showing the issue and how you believe it should work without the bug - including all active modifiers. In the current video we didn't notice any unusual behavior"  
[X Link](https://x.com/UbisoftSupport/status/1973396537381175302)  2025-10-01T14:36Z 718.8K followers, [--] engagements


"Home is where relaxation fun and gaming should begin. Sometime issues occur with downloadable or unlockable content and this disrupts our fun If using an Xbox the first step is setting your console to Home. 🏡 Here's how👉 http://ubi.li/HomeXbox http://ubi.li/HomeXbox"  
[X Link](https://x.com/UbisoftSupport/status/1973447825179488696)  2025-10-01T18:00Z 718.5K followers, 12.6K engagements


"@C4RN4GE_ Hi Liam We're very sorry to hear that you're encountering this issue with your loadouts on AC Shadows. Please report this on our bug reporter page here: and we can look into this. Thanks https://ubi.li/ACShadowsBugReport https://ubi.li/ACShadowsBugReport"  
[X Link](https://x.com/UbisoftSupport/status/1973653244040675821)  2025-10-02T07:36Z 718.7K followers, [--] engagements


"Hello @Arya_hidayah First we would like to apologize for your experience. We have thoroughly reviewed your account again and are happy to inform you that we have reverted the changes that were made to your account. Please check your email to confirm the update. For additional security we highly recommend enabling two-factor authentication (2FA). You can do this easily through our website after logging in: https://account.ubisoft.com https://account.ubisoft.com"  
[X Link](https://x.com/UbisoftSupport/status/1973657031937610051)  2025-10-02T07:51Z 718.8K followers, [--] engagements


"Hello @seayull First we would like to apologize for your experience. We have thoroughly reviewed your account again and are happy to inform you that we have reverted the changes that were made to your account. Please check your email to confirm the update. For additional security we highly recommend enabling two-factor authentication (2FA). You can do this easily through our website after logging in: https://account.ubisoft.com https://account.ubisoft.com"  
[X Link](https://x.com/UbisoftSupport/status/1973672350886383634)  2025-10-02T08:52Z 718.8K followers, [--] engagements


"Hello @Recovreee First we would like to apologize for your experience. We have thoroughly reviewed your account again and are happy to inform you that we have reverted the changes that were made to your account. Please check your email to confirm the update. For additional security we highly recommend enabling two-factor authentication (2FA). You can do this easily through our website after logging in: https://account.ubisoft.com https://account.ubisoft.com"  
[X Link](https://x.com/UbisoftSupport/status/1973677177624203508)  2025-10-02T09:11Z 718.8K followers, [--] engagements


"Hello @midrico29723 First we would like to apologize for your experience. We have thoroughly reviewed your account again and are happy to inform you that we have reverted the changes that were made to your account. Please check your email to confirm the update. For additional security we highly recommend enabling two-factor authentication (2FA). You can do this easily through our website after logging in: https://account.ubisoft.com https://account.ubisoft.com"  
[X Link](https://x.com/UbisoftSupport/status/1973698114989982136)  2025-10-02T10:34Z 718.7K followers, [--] engagements


"@J32W_ Hi W. Thanks for reaching out. For more information on the updates to Xbox Game Pass please see here: ☺ http://ubi.li/lsTvn http://ubi.li/lsTvn"  
[X Link](https://x.com/UbisoftSupport/status/1973769751483625884)  2025-10-02T15:19Z 718.7K followers, [---] engagements


"@FinskaSkytten70 Hi Kai-70 Thanks for reaching out. We're afraid that the Intel Core [--] Duo E8400 is below the minimum CPU requirement for Ghost Recon: Wildlands. Please see here for more info on the system requirements: http://ubi.li/5F4VR http://ubi.li/5F4VR"  
[X Link](https://x.com/UbisoftSupport/status/1973772191431884965)  2025-10-02T15:28Z 718.7K followers, [---] engagements


"We're aware of issues affecting connectivity in #RainbowSixSiegeX on multiple platforms and are working towards resolving this ASAP"  
[X Link](https://x.com/UbisoftSupport/status/1973804596872040802)  2025-10-02T17:37Z 718.3K followers, 16.2K engagements


"@BearVOdinson Hi we are sorry to hear that you are unable to launch Far Cry [--]. We are unable to assist with account related issues here on X. We can only advise you to wait for a response to your case or reply with the information requested by our support team"  
[X Link](https://x.com/UbisoftSupport/status/1974106131560644629)  2025-10-03T13:35Z 718.7K followers, [--] engagements


"@dimitri19 Hi we are sorry to hear that you are experiencing an issue accessing a particular area of the game. Can you confirm which game you are playing and on which platform And can you also provide a video of the issue if possible"  
[X Link](https://x.com/UbisoftSupport/status/1974121719888543791)  2025-10-03T14:37Z 718.7K followers, [--] engagements


"@TTVXWAKEupNOWX Hi port forwarding should not be required for Rainbow Six Siege X so this is not something we can provide. If you are experiencing connectivity issues then please go through the troubleshooting in the link below: http://ubi.li/idi2C http://ubi.li/idi2C"  
[X Link](https://x.com/UbisoftSupport/status/1974125787553878484)  2025-10-03T14:53Z 718.7K followers, [--] engagements


"If your game is crashing it could be the result of conflicting software running in the background You can disable them permanently 🗡 or temporarily 😅 by performing a clean boot. http://ubi.li/CleanBootHowTo http://ubi.li/CleanBootHowTo"  
[X Link](https://x.com/UbisoftSupport/status/1974187724627144837)  2025-10-03T19:00Z 718.3K followers, 15.3K engagements


"@QBriffa Thanks for the update quelon We've taken a look into your ticket and can see that it has been merged with your other ticket: [--------]. Due to high volumes we are currently experiencing delays with responses. Someone will be in touch ASAP thank you for your patience"  
[X Link](https://x.com/UbisoftSupport/status/1974389514006073394)  2025-10-04T08:21Z 718.7K followers, [--] engagements


"@Remixfy Hi Rachel We're sorry for the late response and to see the issues you're experiencing in Siege X. Could you please let us know which platform you're playing on"  
[X Link](https://x.com/UbisoftSupport/status/1974515234829136030)  2025-10-04T16:41Z 718.6K followers, [--] engagements


"@eypsmsr46 Hey there We're sorry you haven't had a reply yet. We are experiencing a higher than normal amount of contacts so it may take time for the specialists to review and reach back out. Rest assured they will contact you as soon as possible"  
[X Link](https://x.com/UbisoftSupport/status/1974765471036572096)  2025-10-05T09:15Z 718.7K followers, [--] engagements


"@dimitri19 Thank you for the information. We recommend reporting the issue through the bug reporter: and also checking this report: http://ubi.li/BoXXY http://ubi.li/Nyf6A http://ubi.li/BoXXY http://ubi.li/Nyf6A"  
[X Link](https://x.com/UbisoftSupport/status/1974782389726429240)  2025-10-05T10:23Z 718.6K followers, [--] engagements


"@PhillyMyCracky Hello sr Your case might be closed if you've created a duplicate and already received a response in the original ticket. Could you please check all your tickets for any replies from our specialists"  
[X Link](https://x.com/UbisoftSupport/status/1974782781696667729)  2025-10-05T10:24Z 718.6K followers, [--] engagements


"@BQZ2X2 Hello bq We're sorry to hear you're experiencing connectivity issues. Could you please provide us with a screenshot or video showing the error message along with your platform"  
[X Link](https://x.com/UbisoftSupport/status/1974842447273263556)  2025-10-05T14:21Z 718.6K followers, [--] engagements


"@Remixfy Thank you for the information. If you're experiencing this issue frequently we recommend following the steps outlined in this article: http://ubi.li/cvROb http://ubi.li/cvROb"  
[X Link](https://x.com/UbisoftSupport/status/1974847119430238365)  2025-10-05T14:40Z 718.4K followers, [--] engagements


"Hello @ChuiMLuna First we would like to apologize for your experience. We have thoroughly reviewed your account again and are happy to inform you that we have reverted the changes that were made to your account. Please check your email to confirm the update. For additional security we highly recommend enabling two-factor authentication (2FA). You can do this easily through our website after logging in: https://account.ubisoft.com https://account.ubisoft.com"  
[X Link](https://x.com/UbisoftSupport/status/1975175343313920228)  2025-10-06T12:24Z 718.6K followers, [--] engagements


"Hello @AbdullahAl47122 First we would like to apologize for your experience. We have thoroughly reviewed your account again and are happy to inform you that we have reverted the changes that were made to your account. Please check your email to confirm the update. For additional security we highly recommend enabling two-factor authentication (2FA). You can do this easily through our website after logging in: https://account.ubisoft.com https://account.ubisoft.com"  
[X Link](https://x.com/UbisoftSupport/status/1975183516997501124)  2025-10-06T12:57Z 718.6K followers, [--] engagements


"Hello @zeltatremor First we would like to apologize for your experience. We have thoroughly reviewed your account again and are happy to inform you that we have reverted the changes that were made to your account. Please check your email to confirm the update. For additional security we highly recommend enabling two-factor authentication (2FA). You can do this easily through our website after logging in: https://account.ubisoft.com https://account.ubisoft.com"  
[X Link](https://x.com/UbisoftSupport/status/1975188530763624486)  2025-10-06T13:16Z 718.6K followers, [--] engagements


"@EzTactic Hi thanks for flagging this. To report players in Rainbow Six Siege X please check the link below: https://ubi.li/2Ewt5 https://ubi.li/2Ewt5"  
[X Link](https://x.com/UbisoftSupport/status/1975212935174664213)  2025-10-06T14:53Z 718.5K followers, [--] engagements


"@koiboimusic We can confirm that you need Game Pass to play online multiplayer. This is mentioned on the Xbox store description for Rainbow Six Siege X: "Online multiplayer on console requires Xbox Game Pass Essential Premium or Ultimate""  
[X Link](https://x.com/UbisoftSupport/status/1975216432817316203)  2025-10-06T15:07Z 718.6K followers, [--] engagements


"@chabot_liam Could you please submit a report on the Bug Reporter website with a video or images showing the following: That the content is installed your objective board screen (zoomed in) and your hideout on the map. https://ubi.li/ACShadowsBugReport https://ubi.li/ACShadowsBugReport"  
[X Link](https://x.com/UbisoftSupport/status/1975228163245445229)  2025-10-06T15:54Z 718.6K followers, [--] engagements


"@dhebincazzata Hi we are sorry to hear that you are experiencing issues playing Rainbow Six Siege X. Can you confirm if this is still the case If so which platform are you playing on"  
[X Link](https://x.com/UbisoftSupport/status/1975235044550549687)  2025-10-06T16:21Z 718.5K followers, [---] engagements


"Gaining access to new releases on Day [--] and our regularly updated catalogue of beloved franchises and classic Ubisoft titles is within your grasp Subscribe to Ubisoft+ today"  
[X Link](https://x.com/UbisoftSupport/status/1975244664929165341)  2025-10-06T17:00Z 718K followers, 14.9K engagements


"@javedakhtar17 Hey there javed Thanks for reaching out. We're sorry to hear you've encountered an issue with your progression. Could you please send a report on over to our Bug Reporter team for further review https://ubi.li/ACShadowsBugReport https://ubi.li/ACShadowsBugReport"  
[X Link](https://x.com/UbisoftSupport/status/1975547406251880734)  2025-10-07T13:03Z 718.5K followers, [--] engagements


"@1972MPH Hello MPH Thank you for the report. If you believe this is a bug we recommend reporting it through the bug reporter: Additionally we suggest watching a walkthrough and checking if there's another way to complete your mission. http://ubi.li/WKhPs http://ubi.li/WKhPs"  
[X Link](https://x.com/UbisoftSupport/status/1975565186724422047)  2025-10-07T14:13Z 718.5K followers, [--] engagements


"🗣Requesting backup🗣 Creating a copy of your save file will allow you to restore your in-game progress if you reinstall your operating system or switch to a new PC. http://ubi.li/BackUpProgress http://ubi.li/BackUpProgress"  
[X Link](https://x.com/UbisoftSupport/status/1975607055009366260)  2025-10-07T17:00Z 718K followers, 12.4K engagements


"Encountering issues in your save Starting your game on another PC Backups arent just filestheyre your saves second chance. 😉 Heres how to restore your save file 👉 http://ubi.li/RestoreSave http://ubi.li/RestoreSave"  
[X Link](https://x.com/UbisoftSupport/status/1975614601170415995)  2025-10-07T17:30Z 718K followers, [----] engagements


"@RachinTee Appreciate your response. The automatic emails you probably receive are due to no communication between either side after a certain time frame. As the case is escalated once they have new information they will let you know via the case. Apologies for the inconvenience"  
[X Link](https://x.com/UbisoftSupport/status/1975859400498692314)  2025-10-08T09:42Z 718.5K followers, [--] engagements


"@Grumparooz Hello Gary Thank you for reporting the issue in Assassin's Creed Shadows. We recommend submitting a report through the bug reporter: http://ubi.li/BoXXY http://ubi.li/BoXXY"  
[X Link](https://x.com/UbisoftSupport/status/1975868656186732709)  2025-10-08T10:19Z 718.5K followers, [--] engagements


"@gbrllk22 Hello gb22rlk We're sorry to hear that you're experiencing issues in Rainbow Six: Siege Mobile. To investigate further we recommend contacting us through the support page: http://ubi.li/wQ238 http://ubi.li/wQ238"  
[X Link](https://x.com/UbisoftSupport/status/1975875024859926672)  2025-10-08T10:44Z 718.5K followers, [---] engagements


"@AinzOGown420710 Hello there We're sorry to hear that you're experiencing issues in Assassin's Creed Shadows. We recommend reporting this through the bug reporter: http://ubi.li/BoXXY http://ubi.li/BoXXY"  
[X Link](https://x.com/UbisoftSupport/status/1975876429343588713)  2025-10-08T10:50Z 718.5K followers, [--] engagements


"@8BitZack Thanks for the information. To resolve the issue please follow the steps outlined in this article: If the issue persists please provide us with a video demonstrating the problem. http://ubi.li/zyNR1 http://ubi.li/zyNR1"  
[X Link](https://x.com/UbisoftSupport/status/1975934705179459878)  2025-10-08T14:41Z 718.5K followers, [--] engagements


"@zx_vzx Hello vzx-zx If you'd like to recover your account the only way to do so is by submitting a recovery form: We're unable to handle such cases through public platforms. http://ubi.li/wQ238 http://ubi.li/wQ238"  
[X Link](https://x.com/UbisoftSupport/status/1975961521059508424)  2025-10-08T16:28Z 718.5K followers, [--] engagements


"@Fulo_R6 Hey Fulo. Sorry to hear that you have been banned in Rainbow Six: Siege. If this was a permanent ban you are able to appeal it by submitting a support case over at the Help Portal - http://ubi.li/F1Xay http://ubi.li/F1Xay"  
[X Link](https://x.com/UbisoftSupport/status/1976239868356263992)  2025-10-09T10:54Z 718.2K followers, [--] engagements


"@luanaa_souza Hey Luana. We understand that you are encountering an error on Rainbow Six: Mobile. For further assistance please contact the R6 Mobile team directly by clicking the link here - http://ubi.li/p6J7u http://ubi.li/p6J7u"  
[X Link](https://x.com/UbisoftSupport/status/1976576332080255117)  2025-10-10T09:11Z 718.2K followers, [--] engagements


"@BentleyGrogan11 Hello Bentley Grogan We understand that you would like to recover your account. To assist you please submit a recovery form: http://ubi.li/XVChW http://ubi.li/XVChW"  
[X Link](https://x.com/UbisoftSupport/status/1977301069651677646)  2025-10-12T09:11Z 718.2K followers, [--] engagements


"@carmeloandco Hello CARMELOandCO. We're sorry to hear that your game isn't launching. Could you please provide us with more details about the issue you're experiencing including any error messages and the platform you're using"  
[X Link](https://x.com/UbisoftSupport/status/1977321483329249349)  2025-10-12T10:32Z 718.2K followers, [--] engagements


"@TTVShockdemon07 Thanks for the information. Could you please try deleting the config file then launch the game again to see if the issue persists This will reset your settings to default. Path to the config file: DocumentsMy GamesRainbow Six - Siegeuser-idGameSettings.ini"  
[X Link](https://x.com/UbisoftSupport/status/1977348527907803381)  2025-10-12T12:20Z 718.1K followers, [--] engagements


"@lee_chrisbell Hello Chris We're sorry you're unable to launch Assassin's Creed Shadows. Please wait [--] hours and try again using only one platform"  
[X Link](https://x.com/UbisoftSupport/status/1977375148916248993)  2025-10-12T14:05Z 718.1K followers, [--] engagements


"Hello Mrzy. Sorry to hear that you have encountered the player again. for cheaters like this in Rainbow Six Siege X please directly report them in-game: The in-game report will provide our developers with all the information to investigate and decide about those players. http://ubi.li/6tbWE http://ubi.li/6tbWE http://ubi.li/6tbWE http://ubi.li/6tbWE"  
[X Link](https://x.com/UbisoftSupport/status/1977671232276353532)  2025-10-13T09:42Z 718.1K followers, [--] engagements


"Hello @Ljeopoldo First we would like to apologize for your experience. We have thoroughly reviewed your account again and are happy to inform you that we have reverted the changes that were made to your account. Please check your email to confirm the update. For additional security we highly recommend enabling two-factor authentication (2FA). You can do this easily through our website after logging in: https://account.ubisoft.com https://account.ubisoft.com"  
[X Link](https://x.com/UbisoftSupport/status/1977708736278884784)  2025-10-13T12:11Z 718.1K followers, [--] engagements


"Hello considering your usage of a swear word in your Rainbow Six Siege X voice chat the system seems rather working as intended in your situation 🤨. Our developers are investigating negative communication penalties for situations where no swear words had been used: http://ubi.li/LIVE-77490 http://ubi.li/LIVE-77490"  
[X Link](https://x.com/UbisoftSupport/status/1977721986508853503)  2025-10-13T13:04Z 718.1K followers, [---] engagements


"@MathHyperzz Hello MathHyperzz we don't know what is planned for the Far Cry series but should our developers decide to develop such an update for Far Cry [--] they'd likely announce it via their X page: https://x.com/farcrygame https://x.com/farcrygame"  
[X Link](https://x.com/UbisoftSupport/status/1977777597653160213)  2025-10-13T16:44Z 718K followers, [--] engagements


"Hello MaHi the account recovery and changes in the account can only be done by our website colleagues after they've verified you as the owner of the Ubisoft account. For this they'd require the Steam proof of purchase for Rainbow Six Siege which would be on the account in question"  
[X Link](https://x.com/UbisoftSupport/status/1977779965966835740)  2025-10-13T16:54Z 718.1K followers, [--] engagements


"@AwkwardFerret1 Hello AwkwardFerret. Sorry that you are still awaiting a response on your case. Due to high volume it can take longer than anticipated to get a response. We can assure you a colleague will get back to your case soon as possible"  
[X Link](https://x.com/UbisoftSupport/status/1978029767556284907)  2025-10-14T09:27Z 718K followers, [--] engagements


"Hello @MahiWithoutLVE First we would like to apologize for your experience. We have thoroughly reviewed your account again and are happy to inform you that we have reverted the changes that were made to your account. Please check your email to confirm the update. For additional security we highly recommend enabling two-factor authentication (2FA). You can do this easily through our website after logging in: https://account.ubisoft.com https://account.ubisoft.com"  
[X Link](https://x.com/UbisoftSupport/status/1978070137178620250)  2025-10-14T12:07Z 718K followers, [--] engagements


"@Disrrpt3k Hello Sxmple only our website colleagues can review the ban in Rainbow Six Siege X for you. If your ban appeal has already been denied by them then the ban won't be lifted"  
[X Link](https://x.com/UbisoftSupport/status/1978083442857218540)  2025-10-14T13:00Z 718K followers, [---] engagements


"@feltrowow Hello boots with the fur players botting in Rainbow Six Siege X isn't allowed and will be sanctioned by our developers. Please report such players in-game to our developers and they'll take care of the reported player: http://ubi.li/6tbWE http://ubi.li/6tbWE"  
[X Link](https://x.com/UbisoftSupport/status/1978084978203177378)  2025-10-14T13:06Z 718K followers, [---] engagements


"@4C48_4L Hello 4C48.4L a red packet loss indicates a connection problem in your Rainbow Six Siege X. Can you tell us what exactly is happening in your game and the platform you're playing on"  
[X Link](https://x.com/UbisoftSupport/status/1978123360614719596)  2025-10-14T15:38Z 718K followers, [---] engagements


"@FivePercennt Our DMs are closed. We recommend checking the original ticket and your email for any responses. Could you please provide us with more information about your issue"  
[X Link](https://x.com/UbisoftSupport/status/1978127012083429604)  2025-10-14T15:53Z 718K followers, [--] engagements


"@GoldenDeluxe69 Sorry that you are still awaiting a response. Due to high volume it can take longer for our colleagues to respond than anticipated. We apologize for the inconvenience. But we assure you someone will get back to you soon as possible"  
[X Link](https://x.com/UbisoftSupport/status/1978423966613045732)  2025-10-15T11:33Z 718K followers, [--] engagements


"@shwhushs Hey there Thanks for reaching out. We're sorry to see you've encountered issues in Assassin's Creed Shadows. We'd love to take a further look at this if you'd like to submit a report on our Bug Reporter: https://ubi.li/ACShadowsBugReport https://ubi.li/ACShadowsBugReport"  
[X Link](https://x.com/UbisoftSupport/status/1978795890308489463)  2025-10-16T12:11Z 718K followers, [--] engagements


"@Drew_2342 Hey there Andrew Thanks for reaching out. We're sorry to hear you're encountering an error code on Rainbow Six Mobile. Our FAQ on the helpsite may be able to help which you can reach here: http://ubi.li/EFjL0 http://ubi.li/EFjL0"  
[X Link](https://x.com/UbisoftSupport/status/1978798804452155594)  2025-10-16T12:22Z 717.9K followers, [--] engagements


"@WallandBroad Awesome :) Have an great time at #NYCC14 V"  
[X Link](https://x.com/UbisoftSupport/status/520569489629274113)  2014-10-10T13:40Z 719.6K followers, [--] engagements


"Maintenance on all Rainbow Six Siege platforms is now complete We'd like to thank you all for your continue patience with this matter"  
[X Link](https://x.com/UbisoftSupport/status/670602140256202753)  2015-11-28T13:56Z 714.5K followers, [---] engagements


"Steep is out now on Xbox One PS4 and PC Let loose in the Alps to ski snowboard wingsuit paraglide and take in the gorgeous vistas"  
[X Link](https://x.com/UbisoftSupport/status/805116892776173568)  2016-12-03T18:30Z 711.4K followers, [--] engagements


"Recently our Rainbow [--] Siege team has changed matchmaking ratings & ranks. Check out details on these changes here http://rainbow6.ubi.com/siege/en-GB/news/detail.aspxc=tcm:154-277344-16&ct=tcm:148-76770-32 http://rainbow6.ubi.com/siege/en-GB/news/detail.aspxc=tcm:154-277344-16&ct=tcm:148-76770-32"  
[X Link](https://x.com/UbisoftSupport/status/808368328192495616)  2016-12-12T17:50Z 714.6K followers, [--] engagements


"Starlink: Battle for Atlas brings together free-form interplanetary exploration with fast-paced starship battles http://spr.ly/60128m0s6 http://spr.ly/60128m0s6"  
[X Link](https://x.com/UbisoftSupport/status/877617122226036736)  2017-06-21T20:00Z 714.3K followers, [--] engagements


"We are aware of an issue with some of our online services. We ask for your patience while we investigate further http://spr.ly/60158qJN5 http://spr.ly/60158qJN5"  
[X Link](https://x.com/UbisoftSupport/status/884476932624183296)  2017-07-10T18:18Z 719.8K followers, [----] engagements


"Hey guys For all the available information about pre-loading Far Cry [--] please check out this article: https://support.ubi.com/en-gb/Faqs/000033911 https://support.ubi.com/en-gb/Faqs/000033911"  
[X Link](https://x.com/UbisoftSupport/status/977197631666614272)  2018-03-23T14:57Z 714.6K followers, [---] engagements


"Far Cry [--] releases on March 27th Take a look at pre-load times here: http://ubi.li/z3rda http://ubi.li/z3rda"  
[X Link](https://x.com/UbisoftSupport/status/977263462601711616)  2018-03-23T19:19Z 714.5K followers, [---] engagements


"@LTTRIGGERHAPPY1 That processor does not meet minimum requirements. You can see a comparison between that processor the minimum requirement processor and the recommended processor here: https://www.cpubenchmark.net/compare/AMD-Phenom-II-X6-1035T-vs-AMD-FX-6300-Six-Core-vs-AMD-FX-8350-Eight-Core/388vs1781vs1780 https://www.cpubenchmark.net/compare/AMD-Phenom-II-X6-1035T-vs-AMD-FX-6300-Six-Core-vs-AMD-FX-8350-Eight-Core/388vs1781vs1780"  
[X Link](https://x.com/UbisoftSupport/status/981566566394421248)  2018-04-04T16:18Z 719.8K followers, [--] engagements

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