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# ![@TELUSsupport Avatar](https://lunarcrush.com/gi/w:26/cr:twitter::117668566.png) @TELUSsupport TELUS Support

TELUS Support posts on X about $tto, events, if you, streaming the most. They currently have [------] followers and [---] posts still getting attention that total [---] engagements in the last [--] hours.

### Engagements: [---] [#](/creator/twitter::117668566/interactions)
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::117668566/c:line/m:interactions.svg)

- [--] Week [-----] -43%
- [--] Month [------] -21%
- [--] Months [-------] +0.42%
- [--] Year [-------] +109%

### Mentions: [--] [#](/creator/twitter::117668566/posts_active)
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::117668566/c:line/m:posts_active.svg)

- [--] Month [--] -43%
- [--] Months [---] -80%
- [--] Year [-----] +1,735%

### Followers: [------] [#](/creator/twitter::117668566/followers)
![Followers Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::117668566/c:line/m:followers.svg)

- [--] Week [------] -0.02%
- [--] Month [------] -0.14%
- [--] Months [------] -1.10%
- [--] Year [------] -2.50%

### CreatorRank: [---------] [#](/creator/twitter::117668566/influencer_rank)
![CreatorRank Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::117668566/c:line/m:influencer_rank.svg)

### Social Influence

**Social category influence**
[social networks](/list/social-networks)  1.63% [technology brands](/list/technology-brands)  1.63% [stocks](/list/stocks)  1.63% [musicians](/list/musicians)  0.81% [countries](/list/countries)  0.81% [finance](/list/finance)  0.81% [nfts](/list/nfts)  0.81%

**Social topic influence**
[$tto](/topic/$tto) #27, [events](/topic/events) 4.07%, [if you](/topic/if-you) 2.44%, [streaming](/topic/streaming) 1.63%, [check](/topic/check) 1.63%, [service](/topic/service) 1.63%, [status](/topic/status) 1.63%, [over the](/topic/over-the) 1.63%, [return to](/topic/return-to) 1.63%, [movies](/topic/movies) 0.81%

**Top accounts mentioned or mentioned by**
[@telus](/creator/undefined) [@globalbc](/creator/undefined) [@jamesfink555](/creator/undefined) [@tim796827072897](/creator/undefined) [@globalnews](/creator/undefined) [@globalnational](/creator/undefined) [@cbcnews](/creator/undefined) [@consumerreports](/creator/undefined) [@consumeraffairs](/creator/undefined) [@crtchearings](/creator/undefined) [@ctvnews](/creator/undefined) [@ctvvancouver](/creator/undefined) [@ctvtoronto](/creator/undefined) [@aptntv](/creator/undefined) [@purolatorhelp](/creator/undefined) [@purolatorinc](/creator/undefined) [@byronjohnson](/creator/undefined) [@partphil](/creator/undefined) [@raghavahuja18](/creator/undefined) [@aamsaltman](/creator/undefined)
### Top Social Posts
Top posts by engagements in the last [--] hours

"It's a brand new month so you know what that means. Another month full of awesome new shows and movies to check out Let's see what's streaming on Optik in February as well as what we're hooked on now https://forum.telus.com/blog/n_blog/streaming-on-telus---februrary-2026/177727 https://forum.telus.com/blog/n_blog/streaming-on-telus---februrary-2026/177727"  
[X Link](https://x.com/TELUSsupport/status/2017245118122614942)  2026-01-30T14:34Z 60.7K followers, [---] engagements


"Whether you're at home or on the go TELUS Expert Messaging is available 24/7. Engage with a live agent without disrupting your day respond at your leisure and get the answers you need. Learn more here: https://forum.telus.com/t5/Mobility/TELUS-Expert-Messaging/ta-p/154362 https://forum.telus.com/t5/Mobility/TELUS-Expert-Messaging/ta-p/154362"  
[X Link](https://x.com/TELUSsupport/status/2015817557765218465)  2026-01-26T16:02Z 60.7K followers, [----] engagements


"Weve noticed an increase of fake/imposter accounts online claiming to be TELUS or TELUS Support recently. While imitation is the sincerest form of flattery were not amused. Stay vigilant. Protect your information. https://forum.telus.com/t5/Neighbourhood/How-To-Spot-Imposter-TELUS-Accounts/ta-p/156790 https://forum.telus.com/t5/Neighbourhood/How-To-Spot-Imposter-TELUS-Accounts/ta-p/156790"  
[X Link](https://x.com/TELUSsupport/status/2019055733694743035)  2026-02-04T14:29Z 60.7K followers, [----] engagements


"Your privacy and security are a high priority for TELUS. However some scenarios are outside our control. Scammers are always working to claim their next victim so weve put together a series of articles to help you stay informed. Learn more here: https://forum.telus.com/t5/Neighbourhood/Know-Your-Scams-A-Collection-of-Resources-to-Stay-Informed/ta-p/171055 https://forum.telus.com/t5/Neighbourhood/Know-Your-Scams-A-Collection-of-Resources-to-Stay-Informed/ta-p/171055"  
[X Link](https://x.com/TELUSsupport/status/2019776466091700234)  2026-02-06T14:13Z 60.7K followers, [---] engagements


"Have a question about your internet Curious to see what's streaming next month on Netflix The TELUS Neighbourhood is the place to be for FAQ's blogs articles and more. Be part of our community and join the discussion https://forum.telus.com https://forum.telus.com"  
[X Link](https://x.com/TELUSsupport/status/2021589823199248461)  2026-02-11T14:19Z 60.7K followers, [---] engagements


"Our Service Status site is a fast way to get info about maintenance outages and unexpected events impacting your services. Sign up for notifications if theres an outage in your area or even report an outage or event yourself https://www.youtube.com/watchv=7aI05W5mvzo http://www.telus.com/status https://www.youtube.com/watchv=7aI05W5mvzo http://www.telus.com/status"  
[X Link](https://x.com/anyuser/status/1655245856726192129)  2023-05-07T16:18Z 60.7K followers, 175.5K engagements


"Need more privacy We can help you make informed decisions on limiting the amount of personal info shared through your devices. Check it out here: https://forum.telus.com/t5/Mobility/Protect-Your-Privacy-on-Your-Devices/ta-p/135238 https://forum.telus.com/t5/Mobility/Protect-Your-Privacy-on-Your-Devices/ta-p/135238"  
[X Link](https://x.com/TELUSsupport/status/2016874531357606376)  2026-01-29T14:02Z 60.7K followers, [----] engagements


"Our Service Status site is a fast way to get info about maintenance outages and unexpected events impacting your services. Sign up for notifications if theres an outage in your area or even report an outage or event yourself https://www.youtube.com/watchv=7aI05W5mvzo http://telus.com/status https://www.youtube.com/watchv=7aI05W5mvzo http://telus.com/status"  
[X Link](https://x.com/TELUSsupport/status/2018329144950448143)  2026-02-02T14:22Z 60.7K followers, [----] engagements


"Have you ordered a new phone only to wonder whats next Heres everything you need to know: https://forum.telus.com/t5/Mobility/Order-Tracker-Check-On-The-Status-Of-Your-Order/ta-p/130984 https://forum.telus.com/t5/Mobility/Order-Tracker-Check-On-The-Status-Of-Your-Order/ta-p/130984"  
[X Link](https://x.com/TELUSsupport/status/2018688419635806628)  2026-02-03T14:09Z 60.7K followers, [---] engagements


"In todays digital world its never been more important for parents to be aware of the risks for our children online when it comes to AI. Our #TELUSWise team has some very important info to help keep you and your kids safe. https://www.telus.com/en/wise/resources/content/article/how-ai-is-changing-child-safety-online https://www.telus.com/en/wise/resources/content/article/how-ai-is-changing-child-safety-online"  
[X Link](https://x.com/TELUSsupport/status/2019414290047070276)  2026-02-05T14:14Z 60.7K followers, [---] engagements


"Hi Doug thanks for reaching out To clarify the "5-Year Plan Price Lock" is not a 5-year plan but rather a guarantee that your monthly rate for the selected plan won't increase for five years. This means you can enjoy peace of mind knowing your price is secure during that time. If you have any other questions or concerns feel free to send us a DM. We're here to help"  
[X Link](https://x.com/TELUSsupport/status/2019458871828398586)  2026-02-05T17:11Z 60.7K followers, [---] engagements


"Sorry about that Eric Have you tried restarting your phone or speaking with our Mobility team about this You can also visit our coverage map at and after entering your location selecting the green 'Report an issue' button which leads to a form that goes directly to our network team. https://www.telus.com/en/mobility/network/coverage-map https://www.telus.com/en/mobility/network/coverage-map https://www.telus.com/en/mobility/network/coverage-map https://www.telus.com/en/mobility/network/coverage-map"  
[X Link](https://x.com/TELUSsupport/status/2019786744841859431)  2026-02-06T14:54Z 60.7K followers, [--] engagements


"@RaghavAhuja18 Our apologies Raghav have you had a chance to review your detailed bill via your online account or the My TELUS app for a breakdown of all charges In some cases there may be partial charges or proration on your bill"  
[X Link](https://x.com/TELUSsupport/status/2019816350047199645)  2026-02-06T16:51Z 60.7K followers, [--] engagements


"@AamSaltman Thanks for letting us know. For issues like this youll need to connect directly with our Tech Support team so they can open a network trouble ticket. Please visit: and submit your issue. http://support.telus.com/mobility-expert-sm http://support.telus.com/mobility-expert-sm"  
[X Link](https://x.com/TELUSsupport/status/2020841156104339743)  2026-02-09T12:44Z 60.7K followers, [--] engagements


"Were always working to prevent spam texts but if you receive one there are actions you can choose from. Lets take a look at how you can spot spam messages and report them to our team for investigation as well. Check it out https://forum.telus.com/t5/Mobility/Reporting-Spam/ta-p/129345 https://forum.telus.com/t5/Mobility/Reporting-Spam/ta-p/129345"  
[X Link](https://x.com/TELUSsupport/status/2020875117841338589)  2026-02-09T14:59Z 60.7K followers, [---] engagements


"Hi Devendra that's certainly not how vacation suspension should work we have a handy guide at for more details. Kindly send us a DM so that we can assist you further. Also for your own security and privacy we recommend deleting your last tweet as it contains your account info and is public. https://www.telus.com/en/support/article/telus-home-service-vacation-suspension https://x.com/messages/composerecipient_id=117668566 https://www.telus.com/en/support/article/telus-home-service-vacation-suspension https://www.telus.com/en/support/article/telus-home-service-vacation-suspension"  
[X Link](https://x.com/TELUSsupport/status/2020934700932460572)  2026-02-09T18:55Z 60.7K followers, [--] engagements


"@JamesFink555 Hi John we're always working on combating spam/phishing/spoof calls. As part of this initiative we have launched Call Control (details at: ) which will be able to help prevent many of these unwanted calls. https://www.telus.com/en/bc/support/article/call-control-for-mobile-devices-explained https://www.telus.com/en/bc/support/article/call-control-for-mobile-devices-explained"  
[X Link](https://x.com/TELUSsupport/status/2020985402744610843)  2026-02-09T22:17Z 60.7K followers, [---] engagements


"@McKnot19411 Our apologies for the issues you're having with our call system KnotMcDavid. For your convenience most issues and account management tasks can be completed via your online account or the My TELUS app. Please send us a DM and we'd be happy to assist further with this. https://x.com/messages/composerecipient_id=117668566 https://x.com/messages/composerecipient_id=117668566"  
[X Link](https://x.com/TELUSsupport/status/2020992716125946170)  2026-02-09T22:46Z 60.7K followers, [--] engagements


"Sorry about that Cindy Have you tried restarting your phone or speaking with our Mobility team about this Alternatively you can visit our coverage map at and after entering your location selecting the green 'Report an issue' button. That leads to a quick form you can fill out that goes straight to our network team https://www.telus.com/en/mobility/network/coverage-map https://www.telus.com/en/mobility/network/coverage-map"  
[X Link](https://x.com/TELUSsupport/status/2021235048586838051)  2026-02-10T14:49Z 60.7K followers, [--] engagements


"@Stratscat Hi there the TELUS representatives should always have their TELUS ID so you were right to be careful. Don't hesitate to message us here if you need anything we'll be happy to help you thanks"  
[X Link](https://x.com/TELUSsupport/status/2021949369444905131)  2026-02-12T14:07Z 60.7K followers, [--] engagements


"@stewlindberg1 Hi there feel free to send us a DM with more information if you're already a TELUS customer. If not you can block our number and you can also register here https://lnnte-dncl.gc.ca/en https://lnnte-dncl.gc.ca/en"  
[X Link](https://x.com/TELUSsupport/status/2022290940652581273)  2026-02-13T12:45Z 60.7K followers, [--] engagements


"Fake delivery mix-up scams can happen. If someone reaches out to you to arrange a return to a random address hang up and contact us to verify. More about this scam and others here: https://forum.telus.com/t5/Neighbourhood/Brand-Impersonation-Scams-Types-and-Tips-to-Protect-Yourself/ta-p/171060 https://forum.telus.com/t5/Neighbourhood/Brand-Impersonation-Scams-Types-and-Tips-to-Protect-Yourself/ta-p/171060"  
[X Link](https://x.com/TELUSsupport/status/2021225891200708977)  2026-02-10T14:12Z 60.7K followers, [---] engagements


"@FindyourUpside Sorry about that Are your channels still blacked out this morning Have you tried rebooting your equipment to see if that resolves the issue"  
[X Link](https://x.com/TELUSsupport/status/2022314929668153773)  2026-02-13T14:20Z 60.7K followers, [----] engagements


"Please try the following steps first: Make sure you're selecting TELUS as your TV provider when signing in. Use the My TELUS credentials associated with your Optik TV account. If you have multiple TELUS accounts ensure youre logging in with the one linked to your Optik TV service. If it's still not working send us a private message and well take a closer look"  
[X Link](https://x.com/TELUSsupport/status/1945075823847026760)  2025-07-15T10:59Z 61.3K followers, [--] engagements


"@TylerH222 Hi there if this is a Telus box kindly report it here: https://www.telus.com/outages https://www.telus.com/outages"  
[X Link](https://x.com/TELUSsupport/status/1945079082754171110)  2025-07-15T11:12Z 61.3K followers, [--] engagements


"Whether you're at home or on the go TELUS Expert Messaging is available 24/7. Engage with a live agent without disrupting your day respond at your leisure and get the answers you need. Learn more here: https://forum.telus.com/t5/Mobility/TELUS-Expert-Messaging/ta-p/154362 https://forum.telus.com/t5/Mobility/TELUS-Expert-Messaging/ta-p/154362"  
[X Link](https://x.com/TELUSsupport/status/1945110487995392464)  2025-07-15T13:17Z 61.4K followers, [----] engagements


"@grasshoppinOldy The outage reporting tool is meant to help us pinpoint issues faster. We appreciate your feedback and were here to help. If you require assistance please send us a private message with your location and account details so we can look into the issue"  
[X Link](https://x.com/TELUSsupport/status/1945440698561671525)  2025-07-16T11:09Z 61.3K followers, [--] engagements


"@n3wbtewb For regional games if you live within the region you will be able to watch if it is outside of your region you will not be able to watch unless you subscribe to NHL Centre Ice"  
[X Link](https://x.com/TELUSsupport/status/1945448873683828743)  2025-07-16T11:42Z 61.3K followers, [--] engagements


"@ISbaconator @TELUS In recent times many more scam callers have been spoofing large company IDs. It is important to know that we would never call you from personal numbers if youre ever curious about a promotion or offer please give us a call directly https://x.com/messages/composerecipient_id=117668566 https://x.com/messages/composerecipient_id=117668566"  
[X Link](https://x.com/TELUSsupport/status/1945572910808359423)  2025-07-16T19:55Z 61.3K followers, [--] engagements


"@LimeGreenBanana Sorry about that Crystal You can always check out our page at where you can see current outages/maintenance as well as report an issue in your location. Is your service still down this morning http://www.telus.com/status http://www.telus.com/status"  
[X Link](https://x.com/TELUSsupport/status/1945859061574177116)  2025-07-17T14:52Z 61.3K followers, [--] engagements


"Weve noticed an increase of fake/imposter accounts online claiming to be TELUS or TELUS Support recently. While imitation is the sincerest form of flattery were not amused. Stay vigilant. Protect your information. https://forum.telus.com/t5/Neighbourhood/How-To-Spot-Imposter-TELUS-Accounts/ta-p/156790 https://forum.telus.com/t5/Neighbourhood/How-To-Spot-Imposter-TELUS-Accounts/ta-p/156790"  
[X Link](https://x.com/TELUSsupport/status/1945899849079206154)  2025-07-17T17:34Z 61.3K followers, [----] engagements


"@VictoriaJoss Thank you for bringing this to our attention Victoria and we are continuously working to combat these types of nuisance calls. Please check out our site on how to report these instances. https://www.telus.com/en/about/security/report-a-problem https://www.telus.com/en/about/security/report-a-problem"  
[X Link](https://x.com/TELUSsupport/status/1945955007540728203)  2025-07-17T21:13Z 61.3K followers, [--] engagements


"Copper theft is a serious issue that impacts communities everywhere. If you see something say something and contact your local authorities. https://forum.telus.com/t5/Neighbourhood/Copper-Theft-Impact-on-Communities/ta-p/161621 https://forum.telus.com/t5/Neighbourhood/Copper-Theft-Impact-on-Communities/ta-p/161621"  
[X Link](https://x.com/TELUSsupport/status/1946210214623183145)  2025-07-18T14:07Z 61.3K followers, [----] engagements


"@DavidPylyp Hi Thanks for sharing that number is not a Telus registered number https://x.com/messages/composerecipient_id=117668566 https://x.com/messages/composerecipient_id=117668566"  
[X Link](https://x.com/TELUSsupport/status/1947284735383978243)  2025-07-21T13:17Z 61.3K followers, [--] engagements


"@patricia_stoop Hi there sorry for the delayed response as we are receiving heavier volume than usual. Were you able to resolve the problem https://x.com/messages/composerecipient_id=117668566 https://x.com/messages/composerecipient_id=117668566"  
[X Link](https://x.com/TELUSsupport/status/1947644287807853013)  2025-07-22T13:05Z 61.3K followers, [--] engagements


"@jomurray1 Hello Jo we're sorry that you keep getting these calls and since you're not a TELUS customers these are most likely scammers"  
[X Link](https://x.com/TELUSsupport/status/1947665070336708901)  2025-07-22T14:28Z 61.3K followers, [--] engagements


"When an unexpected outage affects our outsourced call centres we recognize it can lead to unacceptable delays and missed expectations. Were actively reviewing the recent disruption to ensure improvements are made including reinforcing backup processes so our business customers are always supported. If you still need assistance please send us a private message and well do our best to help"  
[X Link](https://x.com/TELUSsupport/status/1947984043293003944)  2025-07-23T11:36Z 61.3K followers, [--] engagements


"@EdwardYYZ Hi there thank you for bringing this to our attention. Please send us a private message with your number and any details you can share so we can investigate this immediately and ensure your contact preferences are respected"  
[X Link](https://x.com/TELUSsupport/status/1947991176562573640)  2025-07-23T12:04Z 61.3K followers, [--] engagements


"There's been a rise in nuisance and spam calls lately but we've got your back. Check out our awesome (and free) feature Call Control which should stop these calls from getting through to your phone. https://www.telus.com/support/article/call-control-for-mobile-devices-explained https://www.telus.com/support/article/call-control-for-mobile-devices-explained"  
[X Link](https://x.com/TELUSsupport/status/1948009907443355929)  2025-07-23T13:18Z 61.4K followers, [----] engagements


"@marc_goodfellow We'd just like to verify the legitimacy of the calls as there are many scam callers nowadays"  
[X Link](https://x.com/TELUSsupport/status/1948057821972705507)  2025-07-23T16:29Z 61.3K followers, [--] engagements


"@ryanmcauliffe88 Hello Ryan we'll be more than happy to review your actual bill and find out why the amount is $145. We'll need to access your TELUS account so we'll send you a DM shortly thanks"  
[X Link](https://x.com/TELUSsupport/status/1948352399971901878)  2025-07-24T11:59Z 61.4K followers, [--] engagements


"From therapy bots to celebrity voices - AI chatbots pose hidden risks to youth. Check out this #TELUSWise article to learn safety tips and how to protect your kids from inappropriate AI interactions. https://www.telus.com/en/wise/resources/content/article/from-therapy-bots-to-celebrity-voices-a-parents-roadmap-to-ai-chatbot-safety https://www.telus.com/en/wise/resources/content/article/from-therapy-bots-to-celebrity-voices-a-parents-roadmap-to-ai-chatbot-safety"  
[X Link](https://x.com/TELUSsupport/status/1948456686190297390)  2025-07-24T18:54Z 61.3K followers, [----] engagements


"@Medixbc Hi there we'll need more information in regards to the services in question and we'll also need access to your TELUS account. Can you send us a private message please Thanks"  
[X Link](https://x.com/TELUSsupport/status/1948460457951723985)  2025-07-24T19:09Z 61.4K followers, [--] engagements


"@mpanian Thanks for the heads-up. Please report this directly at If you need further assistance feel free to send us a private message and well be happy to help. http://telus.com/outage http://telus.com/outage"  
[X Link](https://x.com/TELUSsupport/status/1948705684041990622)  2025-07-25T11:23Z 61.3K followers, [--] engagements


"Hi there thank you for bringing this to our attention. Please note that TELUS does not communicate or conduct any official business over Telegram or similar platforms. If youve shared personal or account information with individuals claiming to be affiliated with TELUS on Telegram we strongly encourage you to report the incident to local authorities and the Canadian Anti-Fraud Centre. For any account-related concerns or payment arrangements please send us a private message through our official TELUS channels so we can assist you directly and securely"  
[X Link](https://x.com/TELUSsupport/status/1948707576860082601)  2025-07-25T11:31Z 61.3K followers, [--] engagements


"From number spoofing to toll fraud scams over the phone are as prevalent as ever. Learn more about how you can protect yourself from these scams here: https://forum.telus.com/t5/Neighbourhood/Call-Related-Scams-Types-What-to-Look-For-and-What-to-do/ta-p/171059 https://forum.telus.com/t5/Neighbourhood/Call-Related-Scams-Types-What-to-Look-For-and-What-to-do/ta-p/171059"  
[X Link](https://x.com/TELUSsupport/status/1948777740133695535)  2025-07-25T16:09Z 61.3K followers, [----] engagements


"https://www.youtube.com/watchv=XTNP2qQ14MI https://www.youtube.com/watchv=XTNP2qQ14MI"  
[X Link](https://x.com/TELUSsupport/status/1949829468211851330)  2025-07-28T13:49Z 61.4K followers, [----] engagements


"@JWaltersFemale While we need to handle sensitive documents securely you can start the process by calling 1-888-811-2323 or visiting any TELUS store. For more specific guidance please DM us and we'll help walk you through it. https://x.com/messages/composerecipient_id=117668566 https://x.com/messages/composerecipient_id=117668566"  
[X Link](https://x.com/TELUSsupport/status/1949857878061551766)  2025-07-28T15:41Z 61.4K followers, [--] engagements


"@Wazir90578803 Definitely not the experience we want for our customers Have you tried some of the troubleshooting steps we have here: https://www.telus.com/en/support/topic/internet https://www.telus.com/en/support/topic/internet"  
[X Link](https://x.com/TELUSsupport/status/1949867583483879442)  2025-07-28T16:20Z 61.4K followers, [--] engagements


"@MizzJackson Hello That is outlined in the FAQ of our Rewards program here: https://www.telus.com/my-rewards/faq/programinfo https://www.telus.com/my-rewards/faq/programinfo"  
[X Link](https://x.com/TELUSsupport/status/1949877359966114218)  2025-07-28T16:59Z 61.4K followers, [--] engagements


"@GK88Hhm Hello OnePlus phones are generally not officially supported by Koodo if you are interested in using your phone with TELUS send us a DM"  
[X Link](https://x.com/TELUSsupport/status/1949977685268041873)  2025-07-28T23:38Z 61.4K followers, [--] engagements


"Fake delivery mix-up scams can happen. If someone reaches out to you to arrange a return to a random address hang up and contact us to verify. More about this scam and others here: https://forum.telus.com/t5/Neighbourhood/Brand-Impersonation-Scams-Types-and-Tips-to-Protect-Yourself/ta-p/171060 https://forum.telus.com/t5/Neighbourhood/Brand-Impersonation-Scams-Types-and-Tips-to-Protect-Yourself/ta-p/171060"  
[X Link](https://x.com/TELUSsupport/status/1950271615381754026)  2025-07-29T19:06Z 61.4K followers, [----] engagements


"@rosanneclui Hey Rose This behavior is completely unacceptable and not what we expect from anyone representing TELUS. We'd like to look into this right away. Could you DM us with more details about when this happened https://x.com/messages/composerecipient_id=117668566 https://x.com/messages/composerecipient_id=117668566"  
[X Link](https://x.com/TELUSsupport/status/1950590493416706508)  2025-07-30T16:13Z 61.4K followers, [--] engagements


"@Richard84801102 Hello That number is definitely not legitimate. If you'd like you can always check out our handy (and free) feature Call Control which should prevent a lot of nuisance calls from getting through to you. You can learn more at http://www.telus.com/callcontrol http://www.telus.com/callcontrol"  
[X Link](https://x.com/TELUSsupport/status/1950606684260610486)  2025-07-30T17:17Z 61.4K followers, [--] engagements


"@redhotcrew2004 We don't have any issues reported in that area at our page at either. You mentioned that your neighbours' services are out as well http://www.telus.com/status http://www.telus.com/status"  
[X Link](https://x.com/TELUSsupport/status/1950654646059762173)  2025-07-30T20:28Z 61.4K followers, [--] engagements


"Scammers online are always working to get your personal and private information. Learn more here about how you can be informed and stay safe online: https://forum.telus.com/t5/Neighbourhood/Digital-Scams-What-to-Look-For-and-Next-Steps/ta-p/171062 https://forum.telus.com/t5/Neighbourhood/Digital-Scams-What-to-Look-For-and-Next-Steps/ta-p/171062"  
[X Link](https://x.com/TELUSsupport/status/1950658489736687851)  2025-07-30T20:43Z 61.4K followers, [----] engagements


"It's a brand new month so you know what that means. Another month full of awesome new streaming shows and movies to check out Let's see what's dropping in August as well as what we're hooked on now https://forum.telus.com/t5/Blog/Streaming-on-TELUS-August-2025/ba-p/172188 https://forum.telus.com/t5/Blog/Streaming-on-TELUS-August-2025/ba-p/172188"  
[X Link](https://x.com/TELUSsupport/status/1950961492091904426)  2025-07-31T16:47Z 61.4K followers, [----] engagements


"Our Service Status site is a fast way to get info about maintenance outages and unexpected events impacting your services. Sign up for notifications if theres an outage in your area or even report an outage or event yourself https://www.youtube.com/watchv=7aI05W5mvzo http://telus.com/status https://www.youtube.com/watchv=7aI05W5mvzo http://telus.com/status"  
[X Link](https://x.com/TELUSsupport/status/1951270785097801831)  2025-08-01T13:16Z 61.4K followers, [----] engagements


"From 24/7 Expert Messaging Facebook/IG DMs to self-service options like My TELUS App & Web find the best option for your support needs and more. 💻💬✅ #TELUSSupport #CustomerService https://forum.telus.com/blog/n_blog/how-to-get-in-touch-with-telus/173083 https://forum.telus.com/blog/n_blog/how-to-get-in-touch-with-telus/173083"  
[X Link](https://x.com/TELUSsupport/status/1951413884704924138)  2025-08-01T22:45Z 61.4K followers, [----] engagements


"Your privacy and security are a high priority for TELUS. However some scenarios are outside our control. Scammers are always working to claim their next victim so weve put together a series of articles to help you stay informed. Learn more here: https://forum.telus.com/t5/Neighbourhood/Know-Your-Scams-A-Collection-of-Resources-to-Stay-Informed/ta-p/171055 https://forum.telus.com/t5/Neighbourhood/Know-Your-Scams-A-Collection-of-Resources-to-Stay-Informed/ta-p/171055"  
[X Link](https://x.com/TELUSsupport/status/1952731630852047068)  2025-08-05T14:01Z 61.4K followers, [----] engagements


"@Vakrof Hi there for an up-to-date list of any ongoing outages in your area please visit https://www.telus.com/en/ab/outages https://www.telus.com/en/ab/outages"  
[X Link](https://x.com/TELUSsupport/status/1953168261450711153)  2025-08-06T18:56Z 61.4K followers, [--] engagements


"Have a question about your Mobility account Ask our community Come join the discussion at the TELUS Neighbourhood. https://forum.telus.com/t5/Mobility/ct-p/Phones_Mobile_Devices https://forum.telus.com/t5/Mobility/ct-p/Phones_Mobile_Devices"  
[X Link](https://x.com/TELUSsupport/status/1953447442927489166)  2025-08-07T13:25Z 61.4K followers, [----] engagements


"Have a question about your internet Curious to see what's streaming next month on Netflix The TELUS Neighbourhood is the place to be for FAQ's blogs articles and more. Be part of our community and join the discussion https://forum.telus.com https://forum.telus.com"  
[X Link](https://x.com/TELUSsupport/status/1955324588398686658)  2025-08-12T17:44Z 61.4K followers, [----] engagements


"Having internet connection issues or slow speeds The first thing you can try is resetting your modem. Heres how you can reset your equipment and get everything running smoothly. Still having issues Ask our community: https://www.youtube.com/watchv=u9SZZZZQ0xU http://forum.telus.com https://www.youtube.com/watchv=u9SZZZZQ0xU http://forum.telus.com"  
[X Link](https://x.com/TELUSsupport/status/1955983945780355098)  2025-08-14T13:24Z 61.4K followers, [----] engagements


"Copper theft is a serious issue that impacts communities everywhere. If you see something say something and contact your local authorities. https://forum.telus.com/t5/Neighbourhood/Copper-Theft-Impact-on-Communities/ta-p/161621 https://forum.telus.com/t5/Neighbourhood/Copper-Theft-Impact-on-Communities/ta-p/161621"  
[X Link](https://x.com/TELUSsupport/status/1956347764713091213)  2025-08-15T13:30Z 61.4K followers, [----] engagements


"@416MDM @TELUS Definitely not the experience we want for our customers Marco If you still haven't got through to our team for assistance please send us a DM and we can help"  
[X Link](https://x.com/TELUSsupport/status/1956784205071094060)  2025-08-16T18:24Z 61.4K followers, [--] engagements


"Whether you're at home or on the go TELUS Expert Messaging is available 24/7. Engage with a live agent without disrupting your day respond at your leisure and get the answers you need. Learn more here: https://forum.telus.com/t5/Mobility/TELUS-Expert-Messaging/ta-p/154362 https://forum.telus.com/t5/Mobility/TELUS-Expert-Messaging/ta-p/154362"  
[X Link](https://x.com/TELUSsupport/status/1957865601793421793)  2025-08-19T18:01Z 61.4K followers, [----] engagements


"If its too good to be true it probably is. A popular scam nowadays is one that offers prizes or lucrative promotional offers in order to get your personal info. Learn more about these scams here: https://forum.telus.com/t5/Neighbourhood/Prize-amp-Promotional-Scams-Too-Good-to-be-True/ta-p/171067 https://forum.telus.com/t5/Neighbourhood/Prize-amp-Promotional-Scams-Too-Good-to-be-True/ta-p/171067"  
[X Link](https://x.com/TELUSsupport/status/1958566940722561176)  2025-08-21T16:28Z 61.4K followers, [----] engagements


"@01jasonsteele @TELUS @CRTCeng Hey Jason This is definitely not the experience we want for our valued customers We can definitely investigate this for you and see what we can do to help. Send us a DM and we'll be here"  
[X Link](https://x.com/TELUSsupport/status/1960029710626472036)  2025-08-25T17:21Z 61.4K followers, [--] engagements


"@01jasonsteele @TELUS @CRTCeng Alright. We'll be here should you wish to discuss this any further"  
[X Link](https://x.com/TELUSsupport/status/1960031741097443524)  2025-08-25T17:29Z 61.4K followers, [--] engagements


"Is your phone slowing down Need to free up storage space or schedule a repair Our Mobile Klinik Device Checkup app can do all this and more. Check it out https://forum.telus.com/t5/Mobility/Mobile-Klinik-Device-Checkup-Tool/ta-p/133398 https://forum.telus.com/t5/Mobility/Mobile-Klinik-Device-Checkup-Tool/ta-p/133398"  
[X Link](https://x.com/TELUSsupport/status/1960339788395065811)  2025-08-26T13:53Z 61.4K followers, [----] engagements


"@PongAlmighty @TELUS Hey Cody What changes are you looking to make"  
[X Link](https://x.com/TELUSsupport/status/1960742159864488033)  2025-08-27T16:32Z 61.4K followers, [--] engagements


"@MyArchJourney @CCTS_CPRST Sorry about that We have a number of ways to reach our support team and you can see info about them here: https://www.telus.com/en/support/contact-us https://www.telus.com/en/support/contact-us"  
[X Link](https://x.com/TELUSsupport/status/1960754899052060848)  2025-08-27T17:22Z 61.4K followers, [--] engagements


"@daystarising88 At our TELUS Neighbourhood community or at any of our contact options here: 2/2 https://www.telus.com/en/support/contact-us http://forum.telus.com https://www.telus.com/en/support/contact-us http://forum.telus.com"  
[X Link](https://x.com/TELUSsupport/status/1960804205985468665)  2025-08-27T20:38Z 61.4K followers, [--] engagements


"Have you ordered a new phone only to wonder whats next Heres everything you need to know: https://forum.telus.com/t5/Mobility/Order-Tracker-Check-On-The-Status-Of-Your-Order/ta-p/130984 https://forum.telus.com/t5/Mobility/Order-Tracker-Check-On-The-Status-Of-Your-Order/ta-p/130984"  
[X Link](https://x.com/TELUSsupport/status/1961163694773342328)  2025-08-28T20:27Z 61.4K followers, [----] engagements


"@KTheresa95 Very sorry about that and our sincerest condolences on your loss. Were you able to get through to our team for assistance with this"  
[X Link](https://x.com/TELUSsupport/status/1962874131562790927)  2025-09-02T13:43Z 61.4K followers, [--] engagements


"Our Service Status site is a fast way to get info about maintenance outages and unexpected events impacting your services. Sign up for notifications if theres an outage in your area or even report an outage or event yourself https://www.youtube.com/watchv=7aI05W5mvzo http://telus.com/status https://www.youtube.com/watchv=7aI05W5mvzo http://telus.com/status"  
[X Link](https://x.com/TELUSsupport/status/1962913243799994497)  2025-09-02T16:19Z 61.4K followers, [----] engagements


"Having internet connection issues or slow speeds The first thing you can try is resetting your modem. Heres how you can reset your equipment and get everything running smoothly. Still having issues Ask our community: https://www.youtube.com/watchv=u9SZZZZQ0xU http://forum.telus.com https://www.youtube.com/watchv=u9SZZZZQ0xU http://forum.telus.com"  
[X Link](https://x.com/TELUSsupport/status/1962967595252158963)  2025-09-02T19:55Z 61.4K followers, [----] engagements


"Your privacy and security are a high priority for TELUS. However some scenarios are outside our control. Scammers are always working to claim their next victim so weve put together a series of articles to help you stay informed. Learn more here: https://forum.telus.com/t5/Neighbourhood/Know-Your-Scams-A-Collection-of-Resources-to-Stay-Informed/ta-p/171055 https://forum.telus.com/t5/Neighbourhood/Know-Your-Scams-A-Collection-of-Resources-to-Stay-Informed/ta-p/171055"  
[X Link](https://x.com/TELUSsupport/status/1963647890439733494)  2025-09-04T16:58Z 61.4K followers, [----] engagements


"@DTashe @TELUS Sorry about that It's available for order now. Apologies for the delay"  
[X Link](https://x.com/TELUSsupport/status/1963656199238553802)  2025-09-04T17:31Z 61.3K followers, [---] engagements


"@yeojwu1 Very sorry about that You can check out our network page over at to find your location and see updates about possible outages or maintanance. http://www.telus.com/status http://www.telus.com/status"  
[X Link](https://x.com/TELUSsupport/status/1963662904349360288)  2025-09-04T17:58Z 61.4K followers, [--] engagements


"@RobertJBrazeau Sorry Rob Your best bet would be to reach out to our team over at our Neighbourhood community or our TELUS Expert Messaging team. You can visit one of the below links from your smartphone. 1/2 http://forum.telus.com http://forum.telus.com"  
[X Link](https://x.com/TELUSsupport/status/1965487643946614969)  2025-09-09T18:49Z 61.4K followers, [--] engagements


"@RobertJBrazeau It will open in the My TELUS app and our team of experts will be happy to help you. 2/2 Home Services: Mobility: https://support.telus.com/mobility-expert-sm https://support.telus.com/home-expert-sm https://support.telus.com/mobility-expert-sm https://support.telus.com/home-expert-sm"  
[X Link](https://x.com/TELUSsupport/status/1965487806865879099)  2025-09-09T18:49Z 61.4K followers, [--] engagements


"@MiguelBonnin5 @TELUS Definitely not the experience we want for our customers Miguel. Have you been able to get through to our team for assistance"  
[X Link](https://x.com/TELUSsupport/status/1965487935970836703)  2025-09-09T18:50Z 61.4K followers, [--] engagements


"From number spoofing to toll fraud scams over the phone are as prevalent as ever. Learn more about how you can protect yourself from these scams here: https://forum.telus.com/t5/Neighbourhood/Call-Related-Scams-Types-What-to-Look-For-and-What-to-do/ta-p/171059 https://forum.telus.com/t5/Neighbourhood/Call-Related-Scams-Types-What-to-Look-For-and-What-to-do/ta-p/171059"  
[X Link](https://x.com/TELUSsupport/status/1965488404717863194)  2025-09-09T18:52Z 61.4K followers, [----] engagements


"@Tim796827072897 @GlobalBC @globalnews @GlobalNational @CBCNews @ConsumerReports @ConsumerAffairs @CRTCHearings @CTVNews @CTVVancouver @CTVToronto @APTNtv @TELUS @PurolatorHelp @PurolatorInc Definitely not the experience we want for our customers Tim. We recommend submitting a Business Service Request through your My TELUS account. This can be done in the Support Requests tab and will be sent to our team for immediate investigation. 1/2"  
[X Link](https://x.com/TELUSsupport/status/1965755150250967180)  2025-09-10T12:32Z 61.4K followers, [--] engagements


"@Tim796827072897 @GlobalBC @globalnews @GlobalNational @CBCNews @ConsumerReports @ConsumerAffairs @CRTCHearings @CTVNews @CTVVancouver @CTVToronto @APTNtv @TELUS @PurolatorHelp @PurolatorInc You will also be assigned a confirmation number to track the progress of your request. 2/2"  
[X Link](https://x.com/TELUSsupport/status/1965755308569247872)  2025-09-10T12:32Z 61.4K followers, [--] engagements


"@ye11y @GlobalBC Sorry about that Tom Your best bet would be to stay tuned to our network page at as all updates from our team are posted there as they come in http://www.telus.com/status http://www.telus.com/status"  
[X Link](https://x.com/TELUSsupport/status/1966161187747643654)  2025-09-11T15:25Z 61.4K followers, [--] engagements


"@btillo @TELUS Hey Alberto You can visit to pre-register for the iPhone [--] Pro with preorders going live VERY soon http://www.telus.com/iphone http://www.telus.com/iphone"  
[X Link](https://x.com/TELUSsupport/status/1966185614099001576)  2025-09-11T17:02Z 61.4K followers, [---] engagements


"Identity theft is a serious situation that nobody should take lightly. We have an article discussing how you can minimize your risk know what to look out for and what to do if you suspect your information has been compromised. Learn more here: https://forum.telus.com/t5/Neighbourhood/Identity-Theft-Warning-Signs-and-Reducing-Risk/ta-p/171068 https://forum.telus.com/t5/Neighbourhood/Identity-Theft-Warning-Signs-and-Reducing-Risk/ta-p/171068"  
[X Link](https://x.com/TELUSsupport/status/1966235765047963934)  2025-09-11T20:21Z 61.4K followers, [----] engagements


"@TMFUG Hi We're experiencing an issue affecting some customers on wireless high speed internet. I can suggest unplugging/replugging power to your router to see if that helps but if it doesn't please check out our service status page for the latest updates: http://telus.com/outage http://telus.com/outage"  
[X Link](https://x.com/TELUSsupport/status/1966604985954955481)  2025-09-12T20:49Z 61.4K followers, [---] engagements


"Have a question about your internet Curious to see what's streaming next month on Netflix The TELUS Neighbourhood is the place to be for FAQ's blogs articles and more. Be part of our community and join the discussion https://forum.telus.com https://forum.telus.com"  
[X Link](https://x.com/TELUSsupport/status/1967950311529893888)  2025-09-16T13:54Z 61.3K followers, [----] engagements


"@Tim796827072897 @GlobalBC @globalnews @GlobalNational @CBCNews @ConsumerReports @ConsumerAffairs @CRTCHearings @CTVNews @CTVVancouver @CTVToronto @APTNtv @TELUS @PurolatorHelp @PurolatorInc Log in to your My TELUS account and find the 'Support Requests' card on the Overview page (will need to scroll down past your account tile). You should see 'Go to Support Requests' where you can find the applicable form (there are a handful of options) fill it out and submit"  
[X Link](https://x.com/TELUSsupport/status/1968008468872503555)  2025-09-16T17:45Z 61.4K followers, [--] engagements


"There's been a rise in nuisance and spam calls lately but we've got your back. Check out our awesome (and free) feature Call Control which should stop these calls from getting through to your phone. https://www.telus.com/support/article/call-control-for-mobile-devices-explained https://www.telus.com/support/article/call-control-for-mobile-devices-explained"  
[X Link](https://x.com/TELUSsupport/status/1968666663269654796)  2025-09-18T13:21Z 61.3K followers, [----] engagements


"Copper theft is a serious issue that impacts communities everywhere. If you see something say something and contact your local authorities. https://forum.telus.com/kb/neighbourhood/copper-theft-impact-on-communities/161621 https://forum.telus.com/kb/neighbourhood/copper-theft-impact-on-communities/161621"  
[X Link](https://x.com/TELUSsupport/status/1969016809564062105)  2025-09-19T12:32Z 61.3K followers, [----] engagements


"@_byronjohnson @TELUS Hey Byron Sorry to hear that. Have you spoken with our Mobility team directly about this to see if they could assist"  
[X Link](https://x.com/TELUSsupport/status/1970159391686201841)  2025-09-22T16:12Z 61.3K followers, [--] engagements


"@_byronjohnson @TELUS Great thanks for the update. Very sorry for the inconvenience of this and we very much appreciate your patience and understanding"  
[X Link](https://x.com/TELUSsupport/status/1970162052955345275)  2025-09-22T16:23Z 61.3K followers, [--] engagements


"@_byronjohnson @TELUS No worries. Let us know in the future can be of assistance in any way. Have a great rest of your day and warmest regards to your father as well"  
[X Link](https://x.com/TELUSsupport/status/1970162774258180327)  2025-09-22T16:26Z 61.3K followers, [--] engagements


"There are plenty of scams and fraudulent websites online and its always important to be aware of how to avoid them and stay safe in our digital world. Our #TELUSWise team has some great tips for you so come check it out https://www.youtube.com/watchv=mozomqWjVtE https://www.youtube.com/watchv=mozomqWjVtE"  
[X Link](https://x.com/TELUSsupport/status/1970498377487159719)  2025-09-23T14:39Z 61.3K followers, [----] engagements


"@GrantTheJohnson Hey Grant. Sorry about that We checked our network page over at and don't see any issues in that area. Have you had the chance to speak with our Mobility team directly about this http://www.telus.com/status http://www.telus.com/status"  
[X Link](https://x.com/TELUSsupport/status/1970902603853963723)  2025-09-24T17:26Z 61.3K followers, [--] engagements


"Make the switch to a new smartphone brand Or get a new phone and want to brush up on setting it up or learn how to use that fancy new camera Weve got your back. Check out our handy device tutorials page to get you rolling. https://www.telus.com/support/article/get-to-know-your-device https://www.telus.com/support/article/get-to-know-your-device"  
[X Link](https://x.com/TELUSsupport/status/1971199578247708792)  2025-09-25T13:06Z 61.3K followers, [----] engagements


"Fake delivery mix-up scams can happen. If someone reaches out to you to arrange a return to a random address hang up and contact us to verify. More about this scam and others here: https://forum.telus.com/t5/Neighbourhood/Brand-Impersonation-Scams-Types-and-Tips-to-Protect-Yourself/ta-p/171060 https://forum.telus.com/t5/Neighbourhood/Brand-Impersonation-Scams-Types-and-Tips-to-Protect-Yourself/ta-p/171060"  
[X Link](https://x.com/TELUSsupport/status/1971555877770707289)  2025-09-26T12:42Z 61.3K followers, [----] engagements


"Our Service Status site is a fast way to get info about maintenance outages and unexpected events impacting your services. Sign up for notifications if theres an outage in your area or even report an outage or event yourself https://www.youtube.com/watchv=7aI05W5mvzo http://telus.com/status https://www.youtube.com/watchv=7aI05W5mvzo http://telus.com/status"  
[X Link](https://x.com/TELUSsupport/status/1973377616402063453)  2025-10-01T13:21Z 61.3K followers, [----] engagements


"Have a question about your Mobility account Ask our community Come join the discussion at the TELUS Neighbourhood. https://forum.telus.com/t5/Mobility/ct-p/Phones_Mobile_Devices https://forum.telus.com/t5/Mobility/ct-p/Phones_Mobile_Devices"  
[X Link](https://x.com/TELUSsupport/status/1973771433936629773)  2025-10-02T15:25Z 61.3K followers, [----] engagements


"@BlckShpThinking @CRTC Definitely not the experience we want for our customers Please reach out to our team over at our official community so they can dig in to this with you You can visit and check in with our moderator team for help http://forum.telus.com http://forum.telus.com"  
[X Link](https://x.com/TELUSsupport/status/1973833807003558308)  2025-10-02T19:33Z 61.3K followers, [--] engagements


"Your privacy and security are a high priority for TELUS. However some scenarios are outside our control. Scammers are always working to claim their next victim so weve put together a series of articles to help you stay informed. Learn more here: https://forum.telus.com/t5/Neighbourhood/Know-Your-Scams-A-Collection-of-Resources-to-Stay-Informed/ta-p/171055 https://forum.telus.com/t5/Neighbourhood/Know-Your-Scams-A-Collection-of-Resources-to-Stay-Informed/ta-p/171055"  
[X Link](https://x.com/TELUSsupport/status/1974106409471201716)  2025-10-03T13:36Z 61.3K followers, [----] engagements


"@BhandulaHarshit @TELUS @CCTS_CPRST Hey Harshit. We can definitely investigate this. Send us a DM and we can look into it for you right away"  
[X Link](https://x.com/TELUSsupport/status/1975220783573241921)  2025-10-06T15:25Z 61.3K followers, [--] engagements


"Need more privacy We can help you make informed decisions on limiting the amount of personal info shared through your devices. Check out some great tips at the TELUS Neighbourhood #CyberSecurityAwarenessMonth https://forum.telus.com/kb/mobility/protect-your-privacy-on-your-devices/135238 https://forum.telus.com/kb/mobility/protect-your-privacy-on-your-devices/135238"  
[X Link](https://x.com/TELUSsupport/status/1975564423625691251)  2025-10-07T14:10Z 61.3K followers, [----] engagements


"It's #CyberSecurityAwarenessMonth so we've got another tip to keep you safe From number spoofing to toll fraud scams over the phone are as prevalent as ever. Learn more about how you can protect yourself from these scams here: https://forum.telus.com/t5/Neighbourhood/Call-Related-Scams-Types-What-to-Look-For-and-What-to-do/ta-p/171059 https://forum.telus.com/t5/Neighbourhood/Call-Related-Scams-Types-What-to-Look-For-and-What-to-do/ta-p/171059"  
[X Link](https://x.com/TELUSsupport/status/1976308473706185144)  2025-10-09T15:27Z 61.3K followers, [----] engagements


"Hi everyone Stanley signing in for @TELUSSupport. If you have any questions let me know Im here to help"  
[X Link](https://x.com/TELUSsupport/status/199460831543566337)  2012-05-07T11:29Z 63.4K followers, [--] engagements


"@bxion_g Can you please follow and DM us with your mobile # and details of your issue I can have some one contact you. -Mik"  
[X Link](https://x.com/TELUSsupport/status/210758417567068160)  2012-06-07T15:41Z 61.4K followers, [--] engagements


"@susan_b21 Glad you received good service and hope to have you with us for many more years to come"  
[X Link](https://x.com/TELUSsupport/status/218692689506476032)  2012-06-29T13:09Z 61.6K followers, [--] engagements


"Happy Friday Jeremy here taking over for Rina this evening. Feel free to send your questions my way"  
[X Link](https://x.com/TELUSsupport/status/223960828490170369)  2012-07-14T02:03Z 63.4K followers, [--] engagements


"@chimethecat You reset all settings (not just network settings) and the issue persisted"  
[X Link](https://x.com/TELUSsupport/status/253284208385085440)  2012-10-03T00:03Z 63.4K followers, [--] engagements


"Brent in on this fine Sunday AM If you are looking for support please give a shout out =) Canada Daylight savings today"  
[X Link](https://x.com/TELUSsupport/status/264970906378575872)  2012-11-04T06:02Z 63.4K followers, [--] engagements


"Happy Friday all Harpreet taking over for lovely Rina this afternoon to help resolve your issues :)"  
[X Link](https://x.com/TELUSsupport/status/269522513451700224)  2012-11-16T19:29Z 63.4K followers, [--] engagements


"#TELUStips: Next-word suggestions based on your own vocabulary Simply swipe to type. #BlackBerry10 keyboard: http://t.co/J4nMddAO http://bit.ly/WUWLGG http://bit.ly/WUWLGG"  
[X Link](https://x.com/TELUSsupport/status/296607608188579840)  2013-01-30T13:15Z 63.4K followers, [--] engagements


"@ValMartens Thank you for the positive energy Val We appreciate it"  
[X Link](https://x.com/TELUSsupport/status/333107083127975936)  2013-05-11T06:31Z 61.3K followers, [--] engagements


"@senior Hi there anything we can help you with"  
[X Link](https://x.com/TELUSsupport/status/346707597983899648)  2013-06-17T19:15Z 61.4K followers, [--] engagements


"@drfinchy That is exciting Let us know how it goes"  
[X Link](https://x.com/TELUSsupport/status/516283411007148033)  2014-09-28T17:48Z 61.4K followers, [--] engagements


"@The_Doge_Pound Hi there Are you still experiencing internet issues"  
[X Link](https://x.com/TELUSsupport/status/728552067271262208)  2016-05-06T11:48Z 63.3K followers, [--] engagements


"@peateco Sorry for the inconvenience. Please call us at 1-888-811-2323 our tech support will troubleshoot and fix it"  
[X Link](https://x.com/TELUSsupport/status/772901275826388992)  2016-09-05T20:56Z 61.4K followers, [--] engagements


"@OliveOilers What is the reason of you call Please respond through DM"  
[X Link](https://x.com/TELUSsupport/status/870634687005196288)  2017-06-02T13:34Z 61.3K followers, [--] engagements

Limited data mode. Full metrics available with subscription: lunarcrush.com/pricing

@TELUSsupport Avatar @TELUSsupport TELUS Support

TELUS Support posts on X about $tto, events, if you, streaming the most. They currently have [------] followers and [---] posts still getting attention that total [---] engagements in the last [--] hours.

Engagements: [---] #

Engagements Line Chart

  • [--] Week [-----] -43%
  • [--] Month [------] -21%
  • [--] Months [-------] +0.42%
  • [--] Year [-------] +109%

Mentions: [--] #

Mentions Line Chart

  • [--] Month [--] -43%
  • [--] Months [---] -80%
  • [--] Year [-----] +1,735%

Followers: [------] #

Followers Line Chart

  • [--] Week [------] -0.02%
  • [--] Month [------] -0.14%
  • [--] Months [------] -1.10%
  • [--] Year [------] -2.50%

CreatorRank: [---------] #

CreatorRank Line Chart

Social Influence

Social category influence social networks 1.63% technology brands 1.63% stocks 1.63% musicians 0.81% countries 0.81% finance 0.81% nfts 0.81%

Social topic influence $tto #27, events 4.07%, if you 2.44%, streaming 1.63%, check 1.63%, service 1.63%, status 1.63%, over the 1.63%, return to 1.63%, movies 0.81%

Top accounts mentioned or mentioned by @telus @globalbc @jamesfink555 @tim796827072897 @globalnews @globalnational @cbcnews @consumerreports @consumeraffairs @crtchearings @ctvnews @ctvvancouver @ctvtoronto @aptntv @purolatorhelp @purolatorinc @byronjohnson @partphil @raghavahuja18 @aamsaltman

Top Social Posts

Top posts by engagements in the last [--] hours

"It's a brand new month so you know what that means. Another month full of awesome new shows and movies to check out Let's see what's streaming on Optik in February as well as what we're hooked on now https://forum.telus.com/blog/n_blog/streaming-on-telus---februrary-2026/177727 https://forum.telus.com/blog/n_blog/streaming-on-telus---februrary-2026/177727"
X Link 2026-01-30T14:34Z 60.7K followers, [---] engagements

"Whether you're at home or on the go TELUS Expert Messaging is available 24/7. Engage with a live agent without disrupting your day respond at your leisure and get the answers you need. Learn more here: https://forum.telus.com/t5/Mobility/TELUS-Expert-Messaging/ta-p/154362 https://forum.telus.com/t5/Mobility/TELUS-Expert-Messaging/ta-p/154362"
X Link 2026-01-26T16:02Z 60.7K followers, [----] engagements

"Weve noticed an increase of fake/imposter accounts online claiming to be TELUS or TELUS Support recently. While imitation is the sincerest form of flattery were not amused. Stay vigilant. Protect your information. https://forum.telus.com/t5/Neighbourhood/How-To-Spot-Imposter-TELUS-Accounts/ta-p/156790 https://forum.telus.com/t5/Neighbourhood/How-To-Spot-Imposter-TELUS-Accounts/ta-p/156790"
X Link 2026-02-04T14:29Z 60.7K followers, [----] engagements

"Your privacy and security are a high priority for TELUS. However some scenarios are outside our control. Scammers are always working to claim their next victim so weve put together a series of articles to help you stay informed. Learn more here: https://forum.telus.com/t5/Neighbourhood/Know-Your-Scams-A-Collection-of-Resources-to-Stay-Informed/ta-p/171055 https://forum.telus.com/t5/Neighbourhood/Know-Your-Scams-A-Collection-of-Resources-to-Stay-Informed/ta-p/171055"
X Link 2026-02-06T14:13Z 60.7K followers, [---] engagements

"Have a question about your internet Curious to see what's streaming next month on Netflix The TELUS Neighbourhood is the place to be for FAQ's blogs articles and more. Be part of our community and join the discussion https://forum.telus.com https://forum.telus.com"
X Link 2026-02-11T14:19Z 60.7K followers, [---] engagements

"Our Service Status site is a fast way to get info about maintenance outages and unexpected events impacting your services. Sign up for notifications if theres an outage in your area or even report an outage or event yourself https://www.youtube.com/watchv=7aI05W5mvzo http://www.telus.com/status https://www.youtube.com/watchv=7aI05W5mvzo http://www.telus.com/status"
X Link 2023-05-07T16:18Z 60.7K followers, 175.5K engagements

"Need more privacy We can help you make informed decisions on limiting the amount of personal info shared through your devices. Check it out here: https://forum.telus.com/t5/Mobility/Protect-Your-Privacy-on-Your-Devices/ta-p/135238 https://forum.telus.com/t5/Mobility/Protect-Your-Privacy-on-Your-Devices/ta-p/135238"
X Link 2026-01-29T14:02Z 60.7K followers, [----] engagements

"Our Service Status site is a fast way to get info about maintenance outages and unexpected events impacting your services. Sign up for notifications if theres an outage in your area or even report an outage or event yourself https://www.youtube.com/watchv=7aI05W5mvzo http://telus.com/status https://www.youtube.com/watchv=7aI05W5mvzo http://telus.com/status"
X Link 2026-02-02T14:22Z 60.7K followers, [----] engagements

"Have you ordered a new phone only to wonder whats next Heres everything you need to know: https://forum.telus.com/t5/Mobility/Order-Tracker-Check-On-The-Status-Of-Your-Order/ta-p/130984 https://forum.telus.com/t5/Mobility/Order-Tracker-Check-On-The-Status-Of-Your-Order/ta-p/130984"
X Link 2026-02-03T14:09Z 60.7K followers, [---] engagements

"In todays digital world its never been more important for parents to be aware of the risks for our children online when it comes to AI. Our #TELUSWise team has some very important info to help keep you and your kids safe. https://www.telus.com/en/wise/resources/content/article/how-ai-is-changing-child-safety-online https://www.telus.com/en/wise/resources/content/article/how-ai-is-changing-child-safety-online"
X Link 2026-02-05T14:14Z 60.7K followers, [---] engagements

"Hi Doug thanks for reaching out To clarify the "5-Year Plan Price Lock" is not a 5-year plan but rather a guarantee that your monthly rate for the selected plan won't increase for five years. This means you can enjoy peace of mind knowing your price is secure during that time. If you have any other questions or concerns feel free to send us a DM. We're here to help"
X Link 2026-02-05T17:11Z 60.7K followers, [---] engagements

"Sorry about that Eric Have you tried restarting your phone or speaking with our Mobility team about this You can also visit our coverage map at and after entering your location selecting the green 'Report an issue' button which leads to a form that goes directly to our network team. https://www.telus.com/en/mobility/network/coverage-map https://www.telus.com/en/mobility/network/coverage-map https://www.telus.com/en/mobility/network/coverage-map https://www.telus.com/en/mobility/network/coverage-map"
X Link 2026-02-06T14:54Z 60.7K followers, [--] engagements

"@RaghavAhuja18 Our apologies Raghav have you had a chance to review your detailed bill via your online account or the My TELUS app for a breakdown of all charges In some cases there may be partial charges or proration on your bill"
X Link 2026-02-06T16:51Z 60.7K followers, [--] engagements

"@AamSaltman Thanks for letting us know. For issues like this youll need to connect directly with our Tech Support team so they can open a network trouble ticket. Please visit: and submit your issue. http://support.telus.com/mobility-expert-sm http://support.telus.com/mobility-expert-sm"
X Link 2026-02-09T12:44Z 60.7K followers, [--] engagements

"Were always working to prevent spam texts but if you receive one there are actions you can choose from. Lets take a look at how you can spot spam messages and report them to our team for investigation as well. Check it out https://forum.telus.com/t5/Mobility/Reporting-Spam/ta-p/129345 https://forum.telus.com/t5/Mobility/Reporting-Spam/ta-p/129345"
X Link 2026-02-09T14:59Z 60.7K followers, [---] engagements

"Hi Devendra that's certainly not how vacation suspension should work we have a handy guide at for more details. Kindly send us a DM so that we can assist you further. Also for your own security and privacy we recommend deleting your last tweet as it contains your account info and is public. https://www.telus.com/en/support/article/telus-home-service-vacation-suspension https://x.com/messages/composerecipient_id=117668566 https://www.telus.com/en/support/article/telus-home-service-vacation-suspension https://www.telus.com/en/support/article/telus-home-service-vacation-suspension"
X Link 2026-02-09T18:55Z 60.7K followers, [--] engagements

"@JamesFink555 Hi John we're always working on combating spam/phishing/spoof calls. As part of this initiative we have launched Call Control (details at: ) which will be able to help prevent many of these unwanted calls. https://www.telus.com/en/bc/support/article/call-control-for-mobile-devices-explained https://www.telus.com/en/bc/support/article/call-control-for-mobile-devices-explained"
X Link 2026-02-09T22:17Z 60.7K followers, [---] engagements

"@McKnot19411 Our apologies for the issues you're having with our call system KnotMcDavid. For your convenience most issues and account management tasks can be completed via your online account or the My TELUS app. Please send us a DM and we'd be happy to assist further with this. https://x.com/messages/composerecipient_id=117668566 https://x.com/messages/composerecipient_id=117668566"
X Link 2026-02-09T22:46Z 60.7K followers, [--] engagements

"Sorry about that Cindy Have you tried restarting your phone or speaking with our Mobility team about this Alternatively you can visit our coverage map at and after entering your location selecting the green 'Report an issue' button. That leads to a quick form you can fill out that goes straight to our network team https://www.telus.com/en/mobility/network/coverage-map https://www.telus.com/en/mobility/network/coverage-map"
X Link 2026-02-10T14:49Z 60.7K followers, [--] engagements

"@Stratscat Hi there the TELUS representatives should always have their TELUS ID so you were right to be careful. Don't hesitate to message us here if you need anything we'll be happy to help you thanks"
X Link 2026-02-12T14:07Z 60.7K followers, [--] engagements

"@stewlindberg1 Hi there feel free to send us a DM with more information if you're already a TELUS customer. If not you can block our number and you can also register here https://lnnte-dncl.gc.ca/en https://lnnte-dncl.gc.ca/en"
X Link 2026-02-13T12:45Z 60.7K followers, [--] engagements

"Fake delivery mix-up scams can happen. If someone reaches out to you to arrange a return to a random address hang up and contact us to verify. More about this scam and others here: https://forum.telus.com/t5/Neighbourhood/Brand-Impersonation-Scams-Types-and-Tips-to-Protect-Yourself/ta-p/171060 https://forum.telus.com/t5/Neighbourhood/Brand-Impersonation-Scams-Types-and-Tips-to-Protect-Yourself/ta-p/171060"
X Link 2026-02-10T14:12Z 60.7K followers, [---] engagements

"@FindyourUpside Sorry about that Are your channels still blacked out this morning Have you tried rebooting your equipment to see if that resolves the issue"
X Link 2026-02-13T14:20Z 60.7K followers, [----] engagements

"Please try the following steps first: Make sure you're selecting TELUS as your TV provider when signing in. Use the My TELUS credentials associated with your Optik TV account. If you have multiple TELUS accounts ensure youre logging in with the one linked to your Optik TV service. If it's still not working send us a private message and well take a closer look"
X Link 2025-07-15T10:59Z 61.3K followers, [--] engagements

"@TylerH222 Hi there if this is a Telus box kindly report it here: https://www.telus.com/outages https://www.telus.com/outages"
X Link 2025-07-15T11:12Z 61.3K followers, [--] engagements

"Whether you're at home or on the go TELUS Expert Messaging is available 24/7. Engage with a live agent without disrupting your day respond at your leisure and get the answers you need. Learn more here: https://forum.telus.com/t5/Mobility/TELUS-Expert-Messaging/ta-p/154362 https://forum.telus.com/t5/Mobility/TELUS-Expert-Messaging/ta-p/154362"
X Link 2025-07-15T13:17Z 61.4K followers, [----] engagements

"@grasshoppinOldy The outage reporting tool is meant to help us pinpoint issues faster. We appreciate your feedback and were here to help. If you require assistance please send us a private message with your location and account details so we can look into the issue"
X Link 2025-07-16T11:09Z 61.3K followers, [--] engagements

"@n3wbtewb For regional games if you live within the region you will be able to watch if it is outside of your region you will not be able to watch unless you subscribe to NHL Centre Ice"
X Link 2025-07-16T11:42Z 61.3K followers, [--] engagements

"@ISbaconator @TELUS In recent times many more scam callers have been spoofing large company IDs. It is important to know that we would never call you from personal numbers if youre ever curious about a promotion or offer please give us a call directly https://x.com/messages/composerecipient_id=117668566 https://x.com/messages/composerecipient_id=117668566"
X Link 2025-07-16T19:55Z 61.3K followers, [--] engagements

"@LimeGreenBanana Sorry about that Crystal You can always check out our page at where you can see current outages/maintenance as well as report an issue in your location. Is your service still down this morning http://www.telus.com/status http://www.telus.com/status"
X Link 2025-07-17T14:52Z 61.3K followers, [--] engagements

"Weve noticed an increase of fake/imposter accounts online claiming to be TELUS or TELUS Support recently. While imitation is the sincerest form of flattery were not amused. Stay vigilant. Protect your information. https://forum.telus.com/t5/Neighbourhood/How-To-Spot-Imposter-TELUS-Accounts/ta-p/156790 https://forum.telus.com/t5/Neighbourhood/How-To-Spot-Imposter-TELUS-Accounts/ta-p/156790"
X Link 2025-07-17T17:34Z 61.3K followers, [----] engagements

"@VictoriaJoss Thank you for bringing this to our attention Victoria and we are continuously working to combat these types of nuisance calls. Please check out our site on how to report these instances. https://www.telus.com/en/about/security/report-a-problem https://www.telus.com/en/about/security/report-a-problem"
X Link 2025-07-17T21:13Z 61.3K followers, [--] engagements

"Copper theft is a serious issue that impacts communities everywhere. If you see something say something and contact your local authorities. https://forum.telus.com/t5/Neighbourhood/Copper-Theft-Impact-on-Communities/ta-p/161621 https://forum.telus.com/t5/Neighbourhood/Copper-Theft-Impact-on-Communities/ta-p/161621"
X Link 2025-07-18T14:07Z 61.3K followers, [----] engagements

"@DavidPylyp Hi Thanks for sharing that number is not a Telus registered number https://x.com/messages/composerecipient_id=117668566 https://x.com/messages/composerecipient_id=117668566"
X Link 2025-07-21T13:17Z 61.3K followers, [--] engagements

"@patricia_stoop Hi there sorry for the delayed response as we are receiving heavier volume than usual. Were you able to resolve the problem https://x.com/messages/composerecipient_id=117668566 https://x.com/messages/composerecipient_id=117668566"
X Link 2025-07-22T13:05Z 61.3K followers, [--] engagements

"@jomurray1 Hello Jo we're sorry that you keep getting these calls and since you're not a TELUS customers these are most likely scammers"
X Link 2025-07-22T14:28Z 61.3K followers, [--] engagements

"When an unexpected outage affects our outsourced call centres we recognize it can lead to unacceptable delays and missed expectations. Were actively reviewing the recent disruption to ensure improvements are made including reinforcing backup processes so our business customers are always supported. If you still need assistance please send us a private message and well do our best to help"
X Link 2025-07-23T11:36Z 61.3K followers, [--] engagements

"@EdwardYYZ Hi there thank you for bringing this to our attention. Please send us a private message with your number and any details you can share so we can investigate this immediately and ensure your contact preferences are respected"
X Link 2025-07-23T12:04Z 61.3K followers, [--] engagements

"There's been a rise in nuisance and spam calls lately but we've got your back. Check out our awesome (and free) feature Call Control which should stop these calls from getting through to your phone. https://www.telus.com/support/article/call-control-for-mobile-devices-explained https://www.telus.com/support/article/call-control-for-mobile-devices-explained"
X Link 2025-07-23T13:18Z 61.4K followers, [----] engagements

"@marc_goodfellow We'd just like to verify the legitimacy of the calls as there are many scam callers nowadays"
X Link 2025-07-23T16:29Z 61.3K followers, [--] engagements

"@ryanmcauliffe88 Hello Ryan we'll be more than happy to review your actual bill and find out why the amount is $145. We'll need to access your TELUS account so we'll send you a DM shortly thanks"
X Link 2025-07-24T11:59Z 61.4K followers, [--] engagements

"From therapy bots to celebrity voices - AI chatbots pose hidden risks to youth. Check out this #TELUSWise article to learn safety tips and how to protect your kids from inappropriate AI interactions. https://www.telus.com/en/wise/resources/content/article/from-therapy-bots-to-celebrity-voices-a-parents-roadmap-to-ai-chatbot-safety https://www.telus.com/en/wise/resources/content/article/from-therapy-bots-to-celebrity-voices-a-parents-roadmap-to-ai-chatbot-safety"
X Link 2025-07-24T18:54Z 61.3K followers, [----] engagements

"@Medixbc Hi there we'll need more information in regards to the services in question and we'll also need access to your TELUS account. Can you send us a private message please Thanks"
X Link 2025-07-24T19:09Z 61.4K followers, [--] engagements

"@mpanian Thanks for the heads-up. Please report this directly at If you need further assistance feel free to send us a private message and well be happy to help. http://telus.com/outage http://telus.com/outage"
X Link 2025-07-25T11:23Z 61.3K followers, [--] engagements

"Hi there thank you for bringing this to our attention. Please note that TELUS does not communicate or conduct any official business over Telegram or similar platforms. If youve shared personal or account information with individuals claiming to be affiliated with TELUS on Telegram we strongly encourage you to report the incident to local authorities and the Canadian Anti-Fraud Centre. For any account-related concerns or payment arrangements please send us a private message through our official TELUS channels so we can assist you directly and securely"
X Link 2025-07-25T11:31Z 61.3K followers, [--] engagements

"From number spoofing to toll fraud scams over the phone are as prevalent as ever. Learn more about how you can protect yourself from these scams here: https://forum.telus.com/t5/Neighbourhood/Call-Related-Scams-Types-What-to-Look-For-and-What-to-do/ta-p/171059 https://forum.telus.com/t5/Neighbourhood/Call-Related-Scams-Types-What-to-Look-For-and-What-to-do/ta-p/171059"
X Link 2025-07-25T16:09Z 61.3K followers, [----] engagements

"https://www.youtube.com/watchv=XTNP2qQ14MI https://www.youtube.com/watchv=XTNP2qQ14MI"
X Link 2025-07-28T13:49Z 61.4K followers, [----] engagements

"@JWaltersFemale While we need to handle sensitive documents securely you can start the process by calling 1-888-811-2323 or visiting any TELUS store. For more specific guidance please DM us and we'll help walk you through it. https://x.com/messages/composerecipient_id=117668566 https://x.com/messages/composerecipient_id=117668566"
X Link 2025-07-28T15:41Z 61.4K followers, [--] engagements

"@Wazir90578803 Definitely not the experience we want for our customers Have you tried some of the troubleshooting steps we have here: https://www.telus.com/en/support/topic/internet https://www.telus.com/en/support/topic/internet"
X Link 2025-07-28T16:20Z 61.4K followers, [--] engagements

"@MizzJackson Hello That is outlined in the FAQ of our Rewards program here: https://www.telus.com/my-rewards/faq/programinfo https://www.telus.com/my-rewards/faq/programinfo"
X Link 2025-07-28T16:59Z 61.4K followers, [--] engagements

"@GK88Hhm Hello OnePlus phones are generally not officially supported by Koodo if you are interested in using your phone with TELUS send us a DM"
X Link 2025-07-28T23:38Z 61.4K followers, [--] engagements

"Fake delivery mix-up scams can happen. If someone reaches out to you to arrange a return to a random address hang up and contact us to verify. More about this scam and others here: https://forum.telus.com/t5/Neighbourhood/Brand-Impersonation-Scams-Types-and-Tips-to-Protect-Yourself/ta-p/171060 https://forum.telus.com/t5/Neighbourhood/Brand-Impersonation-Scams-Types-and-Tips-to-Protect-Yourself/ta-p/171060"
X Link 2025-07-29T19:06Z 61.4K followers, [----] engagements

"@rosanneclui Hey Rose This behavior is completely unacceptable and not what we expect from anyone representing TELUS. We'd like to look into this right away. Could you DM us with more details about when this happened https://x.com/messages/composerecipient_id=117668566 https://x.com/messages/composerecipient_id=117668566"
X Link 2025-07-30T16:13Z 61.4K followers, [--] engagements

"@Richard84801102 Hello That number is definitely not legitimate. If you'd like you can always check out our handy (and free) feature Call Control which should prevent a lot of nuisance calls from getting through to you. You can learn more at http://www.telus.com/callcontrol http://www.telus.com/callcontrol"
X Link 2025-07-30T17:17Z 61.4K followers, [--] engagements

"@redhotcrew2004 We don't have any issues reported in that area at our page at either. You mentioned that your neighbours' services are out as well http://www.telus.com/status http://www.telus.com/status"
X Link 2025-07-30T20:28Z 61.4K followers, [--] engagements

"Scammers online are always working to get your personal and private information. Learn more here about how you can be informed and stay safe online: https://forum.telus.com/t5/Neighbourhood/Digital-Scams-What-to-Look-For-and-Next-Steps/ta-p/171062 https://forum.telus.com/t5/Neighbourhood/Digital-Scams-What-to-Look-For-and-Next-Steps/ta-p/171062"
X Link 2025-07-30T20:43Z 61.4K followers, [----] engagements

"It's a brand new month so you know what that means. Another month full of awesome new streaming shows and movies to check out Let's see what's dropping in August as well as what we're hooked on now https://forum.telus.com/t5/Blog/Streaming-on-TELUS-August-2025/ba-p/172188 https://forum.telus.com/t5/Blog/Streaming-on-TELUS-August-2025/ba-p/172188"
X Link 2025-07-31T16:47Z 61.4K followers, [----] engagements

"Our Service Status site is a fast way to get info about maintenance outages and unexpected events impacting your services. Sign up for notifications if theres an outage in your area or even report an outage or event yourself https://www.youtube.com/watchv=7aI05W5mvzo http://telus.com/status https://www.youtube.com/watchv=7aI05W5mvzo http://telus.com/status"
X Link 2025-08-01T13:16Z 61.4K followers, [----] engagements

"From 24/7 Expert Messaging Facebook/IG DMs to self-service options like My TELUS App & Web find the best option for your support needs and more. 💻💬✅ #TELUSSupport #CustomerService https://forum.telus.com/blog/n_blog/how-to-get-in-touch-with-telus/173083 https://forum.telus.com/blog/n_blog/how-to-get-in-touch-with-telus/173083"
X Link 2025-08-01T22:45Z 61.4K followers, [----] engagements

"Your privacy and security are a high priority for TELUS. However some scenarios are outside our control. Scammers are always working to claim their next victim so weve put together a series of articles to help you stay informed. Learn more here: https://forum.telus.com/t5/Neighbourhood/Know-Your-Scams-A-Collection-of-Resources-to-Stay-Informed/ta-p/171055 https://forum.telus.com/t5/Neighbourhood/Know-Your-Scams-A-Collection-of-Resources-to-Stay-Informed/ta-p/171055"
X Link 2025-08-05T14:01Z 61.4K followers, [----] engagements

"@Vakrof Hi there for an up-to-date list of any ongoing outages in your area please visit https://www.telus.com/en/ab/outages https://www.telus.com/en/ab/outages"
X Link 2025-08-06T18:56Z 61.4K followers, [--] engagements

"Have a question about your Mobility account Ask our community Come join the discussion at the TELUS Neighbourhood. https://forum.telus.com/t5/Mobility/ct-p/Phones_Mobile_Devices https://forum.telus.com/t5/Mobility/ct-p/Phones_Mobile_Devices"
X Link 2025-08-07T13:25Z 61.4K followers, [----] engagements

"Have a question about your internet Curious to see what's streaming next month on Netflix The TELUS Neighbourhood is the place to be for FAQ's blogs articles and more. Be part of our community and join the discussion https://forum.telus.com https://forum.telus.com"
X Link 2025-08-12T17:44Z 61.4K followers, [----] engagements

"Having internet connection issues or slow speeds The first thing you can try is resetting your modem. Heres how you can reset your equipment and get everything running smoothly. Still having issues Ask our community: https://www.youtube.com/watchv=u9SZZZZQ0xU http://forum.telus.com https://www.youtube.com/watchv=u9SZZZZQ0xU http://forum.telus.com"
X Link 2025-08-14T13:24Z 61.4K followers, [----] engagements

"Copper theft is a serious issue that impacts communities everywhere. If you see something say something and contact your local authorities. https://forum.telus.com/t5/Neighbourhood/Copper-Theft-Impact-on-Communities/ta-p/161621 https://forum.telus.com/t5/Neighbourhood/Copper-Theft-Impact-on-Communities/ta-p/161621"
X Link 2025-08-15T13:30Z 61.4K followers, [----] engagements

"@416MDM @TELUS Definitely not the experience we want for our customers Marco If you still haven't got through to our team for assistance please send us a DM and we can help"
X Link 2025-08-16T18:24Z 61.4K followers, [--] engagements

"Whether you're at home or on the go TELUS Expert Messaging is available 24/7. Engage with a live agent without disrupting your day respond at your leisure and get the answers you need. Learn more here: https://forum.telus.com/t5/Mobility/TELUS-Expert-Messaging/ta-p/154362 https://forum.telus.com/t5/Mobility/TELUS-Expert-Messaging/ta-p/154362"
X Link 2025-08-19T18:01Z 61.4K followers, [----] engagements

"If its too good to be true it probably is. A popular scam nowadays is one that offers prizes or lucrative promotional offers in order to get your personal info. Learn more about these scams here: https://forum.telus.com/t5/Neighbourhood/Prize-amp-Promotional-Scams-Too-Good-to-be-True/ta-p/171067 https://forum.telus.com/t5/Neighbourhood/Prize-amp-Promotional-Scams-Too-Good-to-be-True/ta-p/171067"
X Link 2025-08-21T16:28Z 61.4K followers, [----] engagements

"@01jasonsteele @TELUS @CRTCeng Hey Jason This is definitely not the experience we want for our valued customers We can definitely investigate this for you and see what we can do to help. Send us a DM and we'll be here"
X Link 2025-08-25T17:21Z 61.4K followers, [--] engagements

"@01jasonsteele @TELUS @CRTCeng Alright. We'll be here should you wish to discuss this any further"
X Link 2025-08-25T17:29Z 61.4K followers, [--] engagements

"Is your phone slowing down Need to free up storage space or schedule a repair Our Mobile Klinik Device Checkup app can do all this and more. Check it out https://forum.telus.com/t5/Mobility/Mobile-Klinik-Device-Checkup-Tool/ta-p/133398 https://forum.telus.com/t5/Mobility/Mobile-Klinik-Device-Checkup-Tool/ta-p/133398"
X Link 2025-08-26T13:53Z 61.4K followers, [----] engagements

"@PongAlmighty @TELUS Hey Cody What changes are you looking to make"
X Link 2025-08-27T16:32Z 61.4K followers, [--] engagements

"@MyArchJourney @CCTS_CPRST Sorry about that We have a number of ways to reach our support team and you can see info about them here: https://www.telus.com/en/support/contact-us https://www.telus.com/en/support/contact-us"
X Link 2025-08-27T17:22Z 61.4K followers, [--] engagements

"@daystarising88 At our TELUS Neighbourhood community or at any of our contact options here: 2/2 https://www.telus.com/en/support/contact-us http://forum.telus.com https://www.telus.com/en/support/contact-us http://forum.telus.com"
X Link 2025-08-27T20:38Z 61.4K followers, [--] engagements

"Have you ordered a new phone only to wonder whats next Heres everything you need to know: https://forum.telus.com/t5/Mobility/Order-Tracker-Check-On-The-Status-Of-Your-Order/ta-p/130984 https://forum.telus.com/t5/Mobility/Order-Tracker-Check-On-The-Status-Of-Your-Order/ta-p/130984"
X Link 2025-08-28T20:27Z 61.4K followers, [----] engagements

"@KTheresa95 Very sorry about that and our sincerest condolences on your loss. Were you able to get through to our team for assistance with this"
X Link 2025-09-02T13:43Z 61.4K followers, [--] engagements

"Our Service Status site is a fast way to get info about maintenance outages and unexpected events impacting your services. Sign up for notifications if theres an outage in your area or even report an outage or event yourself https://www.youtube.com/watchv=7aI05W5mvzo http://telus.com/status https://www.youtube.com/watchv=7aI05W5mvzo http://telus.com/status"
X Link 2025-09-02T16:19Z 61.4K followers, [----] engagements

"Having internet connection issues or slow speeds The first thing you can try is resetting your modem. Heres how you can reset your equipment and get everything running smoothly. Still having issues Ask our community: https://www.youtube.com/watchv=u9SZZZZQ0xU http://forum.telus.com https://www.youtube.com/watchv=u9SZZZZQ0xU http://forum.telus.com"
X Link 2025-09-02T19:55Z 61.4K followers, [----] engagements

"Your privacy and security are a high priority for TELUS. However some scenarios are outside our control. Scammers are always working to claim their next victim so weve put together a series of articles to help you stay informed. Learn more here: https://forum.telus.com/t5/Neighbourhood/Know-Your-Scams-A-Collection-of-Resources-to-Stay-Informed/ta-p/171055 https://forum.telus.com/t5/Neighbourhood/Know-Your-Scams-A-Collection-of-Resources-to-Stay-Informed/ta-p/171055"
X Link 2025-09-04T16:58Z 61.4K followers, [----] engagements

"@DTashe @TELUS Sorry about that It's available for order now. Apologies for the delay"
X Link 2025-09-04T17:31Z 61.3K followers, [---] engagements

"@yeojwu1 Very sorry about that You can check out our network page over at to find your location and see updates about possible outages or maintanance. http://www.telus.com/status http://www.telus.com/status"
X Link 2025-09-04T17:58Z 61.4K followers, [--] engagements

"@RobertJBrazeau Sorry Rob Your best bet would be to reach out to our team over at our Neighbourhood community or our TELUS Expert Messaging team. You can visit one of the below links from your smartphone. 1/2 http://forum.telus.com http://forum.telus.com"
X Link 2025-09-09T18:49Z 61.4K followers, [--] engagements

"@RobertJBrazeau It will open in the My TELUS app and our team of experts will be happy to help you. 2/2 Home Services: Mobility: https://support.telus.com/mobility-expert-sm https://support.telus.com/home-expert-sm https://support.telus.com/mobility-expert-sm https://support.telus.com/home-expert-sm"
X Link 2025-09-09T18:49Z 61.4K followers, [--] engagements

"@MiguelBonnin5 @TELUS Definitely not the experience we want for our customers Miguel. Have you been able to get through to our team for assistance"
X Link 2025-09-09T18:50Z 61.4K followers, [--] engagements

"From number spoofing to toll fraud scams over the phone are as prevalent as ever. Learn more about how you can protect yourself from these scams here: https://forum.telus.com/t5/Neighbourhood/Call-Related-Scams-Types-What-to-Look-For-and-What-to-do/ta-p/171059 https://forum.telus.com/t5/Neighbourhood/Call-Related-Scams-Types-What-to-Look-For-and-What-to-do/ta-p/171059"
X Link 2025-09-09T18:52Z 61.4K followers, [----] engagements

"@Tim796827072897 @GlobalBC @globalnews @GlobalNational @CBCNews @ConsumerReports @ConsumerAffairs @CRTCHearings @CTVNews @CTVVancouver @CTVToronto @APTNtv @TELUS @PurolatorHelp @PurolatorInc Definitely not the experience we want for our customers Tim. We recommend submitting a Business Service Request through your My TELUS account. This can be done in the Support Requests tab and will be sent to our team for immediate investigation. 1/2"
X Link 2025-09-10T12:32Z 61.4K followers, [--] engagements

"@Tim796827072897 @GlobalBC @globalnews @GlobalNational @CBCNews @ConsumerReports @ConsumerAffairs @CRTCHearings @CTVNews @CTVVancouver @CTVToronto @APTNtv @TELUS @PurolatorHelp @PurolatorInc You will also be assigned a confirmation number to track the progress of your request. 2/2"
X Link 2025-09-10T12:32Z 61.4K followers, [--] engagements

"@ye11y @GlobalBC Sorry about that Tom Your best bet would be to stay tuned to our network page at as all updates from our team are posted there as they come in http://www.telus.com/status http://www.telus.com/status"
X Link 2025-09-11T15:25Z 61.4K followers, [--] engagements

"@btillo @TELUS Hey Alberto You can visit to pre-register for the iPhone [--] Pro with preorders going live VERY soon http://www.telus.com/iphone http://www.telus.com/iphone"
X Link 2025-09-11T17:02Z 61.4K followers, [---] engagements

"Identity theft is a serious situation that nobody should take lightly. We have an article discussing how you can minimize your risk know what to look out for and what to do if you suspect your information has been compromised. Learn more here: https://forum.telus.com/t5/Neighbourhood/Identity-Theft-Warning-Signs-and-Reducing-Risk/ta-p/171068 https://forum.telus.com/t5/Neighbourhood/Identity-Theft-Warning-Signs-and-Reducing-Risk/ta-p/171068"
X Link 2025-09-11T20:21Z 61.4K followers, [----] engagements

"@TMFUG Hi We're experiencing an issue affecting some customers on wireless high speed internet. I can suggest unplugging/replugging power to your router to see if that helps but if it doesn't please check out our service status page for the latest updates: http://telus.com/outage http://telus.com/outage"
X Link 2025-09-12T20:49Z 61.4K followers, [---] engagements

"Have a question about your internet Curious to see what's streaming next month on Netflix The TELUS Neighbourhood is the place to be for FAQ's blogs articles and more. Be part of our community and join the discussion https://forum.telus.com https://forum.telus.com"
X Link 2025-09-16T13:54Z 61.3K followers, [----] engagements

"@Tim796827072897 @GlobalBC @globalnews @GlobalNational @CBCNews @ConsumerReports @ConsumerAffairs @CRTCHearings @CTVNews @CTVVancouver @CTVToronto @APTNtv @TELUS @PurolatorHelp @PurolatorInc Log in to your My TELUS account and find the 'Support Requests' card on the Overview page (will need to scroll down past your account tile). You should see 'Go to Support Requests' where you can find the applicable form (there are a handful of options) fill it out and submit"
X Link 2025-09-16T17:45Z 61.4K followers, [--] engagements

"There's been a rise in nuisance and spam calls lately but we've got your back. Check out our awesome (and free) feature Call Control which should stop these calls from getting through to your phone. https://www.telus.com/support/article/call-control-for-mobile-devices-explained https://www.telus.com/support/article/call-control-for-mobile-devices-explained"
X Link 2025-09-18T13:21Z 61.3K followers, [----] engagements

"Copper theft is a serious issue that impacts communities everywhere. If you see something say something and contact your local authorities. https://forum.telus.com/kb/neighbourhood/copper-theft-impact-on-communities/161621 https://forum.telus.com/kb/neighbourhood/copper-theft-impact-on-communities/161621"
X Link 2025-09-19T12:32Z 61.3K followers, [----] engagements

"@_byronjohnson @TELUS Hey Byron Sorry to hear that. Have you spoken with our Mobility team directly about this to see if they could assist"
X Link 2025-09-22T16:12Z 61.3K followers, [--] engagements

"@_byronjohnson @TELUS Great thanks for the update. Very sorry for the inconvenience of this and we very much appreciate your patience and understanding"
X Link 2025-09-22T16:23Z 61.3K followers, [--] engagements

"@_byronjohnson @TELUS No worries. Let us know in the future can be of assistance in any way. Have a great rest of your day and warmest regards to your father as well"
X Link 2025-09-22T16:26Z 61.3K followers, [--] engagements

"There are plenty of scams and fraudulent websites online and its always important to be aware of how to avoid them and stay safe in our digital world. Our #TELUSWise team has some great tips for you so come check it out https://www.youtube.com/watchv=mozomqWjVtE https://www.youtube.com/watchv=mozomqWjVtE"
X Link 2025-09-23T14:39Z 61.3K followers, [----] engagements

"@GrantTheJohnson Hey Grant. Sorry about that We checked our network page over at and don't see any issues in that area. Have you had the chance to speak with our Mobility team directly about this http://www.telus.com/status http://www.telus.com/status"
X Link 2025-09-24T17:26Z 61.3K followers, [--] engagements

"Make the switch to a new smartphone brand Or get a new phone and want to brush up on setting it up or learn how to use that fancy new camera Weve got your back. Check out our handy device tutorials page to get you rolling. https://www.telus.com/support/article/get-to-know-your-device https://www.telus.com/support/article/get-to-know-your-device"
X Link 2025-09-25T13:06Z 61.3K followers, [----] engagements

"Fake delivery mix-up scams can happen. If someone reaches out to you to arrange a return to a random address hang up and contact us to verify. More about this scam and others here: https://forum.telus.com/t5/Neighbourhood/Brand-Impersonation-Scams-Types-and-Tips-to-Protect-Yourself/ta-p/171060 https://forum.telus.com/t5/Neighbourhood/Brand-Impersonation-Scams-Types-and-Tips-to-Protect-Yourself/ta-p/171060"
X Link 2025-09-26T12:42Z 61.3K followers, [----] engagements

"Our Service Status site is a fast way to get info about maintenance outages and unexpected events impacting your services. Sign up for notifications if theres an outage in your area or even report an outage or event yourself https://www.youtube.com/watchv=7aI05W5mvzo http://telus.com/status https://www.youtube.com/watchv=7aI05W5mvzo http://telus.com/status"
X Link 2025-10-01T13:21Z 61.3K followers, [----] engagements

"Have a question about your Mobility account Ask our community Come join the discussion at the TELUS Neighbourhood. https://forum.telus.com/t5/Mobility/ct-p/Phones_Mobile_Devices https://forum.telus.com/t5/Mobility/ct-p/Phones_Mobile_Devices"
X Link 2025-10-02T15:25Z 61.3K followers, [----] engagements

"@BlckShpThinking @CRTC Definitely not the experience we want for our customers Please reach out to our team over at our official community so they can dig in to this with you You can visit and check in with our moderator team for help http://forum.telus.com http://forum.telus.com"
X Link 2025-10-02T19:33Z 61.3K followers, [--] engagements

"Your privacy and security are a high priority for TELUS. However some scenarios are outside our control. Scammers are always working to claim their next victim so weve put together a series of articles to help you stay informed. Learn more here: https://forum.telus.com/t5/Neighbourhood/Know-Your-Scams-A-Collection-of-Resources-to-Stay-Informed/ta-p/171055 https://forum.telus.com/t5/Neighbourhood/Know-Your-Scams-A-Collection-of-Resources-to-Stay-Informed/ta-p/171055"
X Link 2025-10-03T13:36Z 61.3K followers, [----] engagements

"@BhandulaHarshit @TELUS @CCTS_CPRST Hey Harshit. We can definitely investigate this. Send us a DM and we can look into it for you right away"
X Link 2025-10-06T15:25Z 61.3K followers, [--] engagements

"Need more privacy We can help you make informed decisions on limiting the amount of personal info shared through your devices. Check out some great tips at the TELUS Neighbourhood #CyberSecurityAwarenessMonth https://forum.telus.com/kb/mobility/protect-your-privacy-on-your-devices/135238 https://forum.telus.com/kb/mobility/protect-your-privacy-on-your-devices/135238"
X Link 2025-10-07T14:10Z 61.3K followers, [----] engagements

"It's #CyberSecurityAwarenessMonth so we've got another tip to keep you safe From number spoofing to toll fraud scams over the phone are as prevalent as ever. Learn more about how you can protect yourself from these scams here: https://forum.telus.com/t5/Neighbourhood/Call-Related-Scams-Types-What-to-Look-For-and-What-to-do/ta-p/171059 https://forum.telus.com/t5/Neighbourhood/Call-Related-Scams-Types-What-to-Look-For-and-What-to-do/ta-p/171059"
X Link 2025-10-09T15:27Z 61.3K followers, [----] engagements

"Hi everyone Stanley signing in for @TELUSSupport. If you have any questions let me know Im here to help"
X Link 2012-05-07T11:29Z 63.4K followers, [--] engagements

"@bxion_g Can you please follow and DM us with your mobile # and details of your issue I can have some one contact you. -Mik"
X Link 2012-06-07T15:41Z 61.4K followers, [--] engagements

"@susan_b21 Glad you received good service and hope to have you with us for many more years to come"
X Link 2012-06-29T13:09Z 61.6K followers, [--] engagements

"Happy Friday Jeremy here taking over for Rina this evening. Feel free to send your questions my way"
X Link 2012-07-14T02:03Z 63.4K followers, [--] engagements

"@chimethecat You reset all settings (not just network settings) and the issue persisted"
X Link 2012-10-03T00:03Z 63.4K followers, [--] engagements

"Brent in on this fine Sunday AM If you are looking for support please give a shout out =) Canada Daylight savings today"
X Link 2012-11-04T06:02Z 63.4K followers, [--] engagements

"Happy Friday all Harpreet taking over for lovely Rina this afternoon to help resolve your issues :)"
X Link 2012-11-16T19:29Z 63.4K followers, [--] engagements

"#TELUStips: Next-word suggestions based on your own vocabulary Simply swipe to type. #BlackBerry10 keyboard: http://t.co/J4nMddAO http://bit.ly/WUWLGG http://bit.ly/WUWLGG"
X Link 2013-01-30T13:15Z 63.4K followers, [--] engagements

"@ValMartens Thank you for the positive energy Val We appreciate it"
X Link 2013-05-11T06:31Z 61.3K followers, [--] engagements

"@senior Hi there anything we can help you with"
X Link 2013-06-17T19:15Z 61.4K followers, [--] engagements

"@drfinchy That is exciting Let us know how it goes"
X Link 2014-09-28T17:48Z 61.4K followers, [--] engagements

"@The_Doge_Pound Hi there Are you still experiencing internet issues"
X Link 2016-05-06T11:48Z 63.3K followers, [--] engagements

"@peateco Sorry for the inconvenience. Please call us at 1-888-811-2323 our tech support will troubleshoot and fix it"
X Link 2016-09-05T20:56Z 61.4K followers, [--] engagements

"@OliveOilers What is the reason of you call Please respond through DM"
X Link 2017-06-02T13:34Z 61.3K followers, [--] engagements

Limited data mode. Full metrics available with subscription: lunarcrush.com/pricing

@TELUSsupport
/creator/twitter::TELUSsupport