#  @SouthwestAir Southwest Airlines Southwest Airlines posts on X about has been, more info, if you, onboard the most. They currently have [---------] followers and [----] posts still getting attention that total [---------] engagements in the last [--] hours. ### Engagements: [---------] [#](/creator/twitter::7212562/interactions)  - [--] Week [----------] +11% - [--] Month [----------] +5,217% - [--] Months [----------] +3,460% - [--] Year [----------] +3,841% ### Mentions: [--] [#](/creator/twitter::7212562/posts_active)  - [--] Week [---] -44% - [--] Month [---] +58% - [--] Months [---] -86% - [--] Year [-----] +610% ### Followers: [---------] [#](/creator/twitter::7212562/followers)  - [--] Week [---------] +0.04% - [--] Month [---------] -0.07% - [--] Months [---------] -2.20% - [--] Year [---------] -3.50% ### CreatorRank: [------] [#](/creator/twitter::7212562/influencer_rank)  ### Social Influence **Social category influence** [finance](/list/finance) [countries](/list/countries) [travel destinations](/list/travel-destinations) [social networks](/list/social-networks) [technology brands](/list/technology-brands) [stocks](/list/stocks) [currencies](/list/currencies) [musicians](/list/musicians) [fashion brands](/list/fashion-brands) [celebrities](/list/celebrities) **Social topic influence** [has been](/topic/has-been), [more info](/topic/more-info), [if you](/topic/if-you), [onboard](/topic/onboard), [free to](/topic/free-to), [reaching](/topic/reaching) #11, [ashley](/topic/ashley), [glad](/topic/glad) #765, [bags](/topic/bags), [number of](/topic/number-of) **Top accounts mentioned or mentioned by** [@redarmyhooligan](/creator/undefined) [@louisdiamond20](/creator/undefined) [@24chadster](/creator/undefined) [@mrmetsburner](/creator/undefined) [@mikeperalta8](/creator/undefined) [@darthmuffin007](/creator/undefined) [@rdumer](/creator/undefined) [@briandear](/creator/undefined) [@lorcanafanatics](/creator/undefined) [@ashcoal163886](/creator/undefined) [@michael_j_new](/creator/undefined) [@picketfposse](/creator/undefined) [@strappatc](/creator/undefined) [@sp00kyjohns0n](/creator/undefined) [@beej2991](/creator/undefined) [@thenexttoptm](/creator/undefined) [@coachwoodruff](/creator/undefined) [@redheaded](/creator/undefined) [@djalexreyes](/creator/undefined) [@makejdm](/creator/undefined) **Top assets mentioned** [Validity (VAL)](/topic/validity) [Regret (REGRET)](/topic/regret) [Dave Inc. (DAVE)](/topic/$dave) [Stellar (XLM)](/topic/stellar) ### Top Social Posts Top posts by engagements in the last [--] hours "Love is in the air.literally Meet husband and wife Pilot duo Joel & Shelley. These lovebirds first met at the Air Force Academy in Colorado where they bonded over their shared love for flying C-130s and adventure. Following their service in the Air Force Joel joined Southwest as a Pilot and Shelley focused on raising their twins. Once the kids were older Shelley pursued her dream of returning to the skies. After completing her training she has now joined Joel in the Southwest Flight Deck The couple loves flying together on the 'Love Airline' and spreading joy to all their Crews and Customers." [X Link](https://x.com/anyuser/status/1740070150315864372) 2023-12-27T18:00Z 2M followers, 622.1K engagements "Let's make a New Year's resolution together. In [----] I will finally travel to _______" [X Link](https://x.com/anyuser/status/1741881977886630114) 2024-01-01T18:00Z 2M followers, 708.3K engagements "Who rules the cabin kingdom Aisle seat or window seat" [X Link](https://x.com/SouthwestAir/status/2020635503498793225) 2026-02-08T23:07Z 2M followers, 14.4M engagements "The seat-selection scramble Extinct" [X Link](https://x.com/SouthwestAir/status/2020635503561937070) 2026-02-08T23:07Z 2M followers, 14.1M engagements "@pancho_joe Hi. We're so sorry to hear today's journey has been unpleasant. Please send us a DM with your confirmation number and we will follow up with you. - Pernell https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562" [X Link](https://x.com/SouthwestAir/status/2022735852187648225) 2026-02-14T18:13Z 2M followers, [----] engagements "@iAmMarcoMurillo Were truly sorry that your recent travel experience was a disappointing one Marco. Please DM your confirmation number if youd like to discuss your situation in more detail. - Amiya https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562" [X Link](https://x.com/SouthwestAir/status/2022794576746996166) 2026-02-14T22:06Z 2M followers, [---] engagements "Thank you for bringing this to our attention. We understand how frustrating it must feel to select and pay for a window seat only to find that there isnt actually a window at that location. Thats certainly not the experience we want for our Customers. On some aircraft the placement of windows can vary slightly due to aircraft configuration exit rows or structural spacing between seats. That said we know expectations matterespecially when a specific seat type is selected. We truly appreciate you calling this out. Feedback like yours helps us identify where seat maps and onboard layouts may not" [X Link](https://x.com/SouthwestAir/status/2023067953999098326) 2026-02-15T16:12Z 2M followers, 31.1K engagements "Hello Chris thank you for the feedback. Were truly sorry the onboard Wi-Fi didn't measure up recently. We know how important staying connected is which is why were thrilled about our new Starlink partnership The rollout starts this summer reaching 300+ planes by year-end. We appreciate your patience as we upgrade your sky-high experience - Tyler https://twitter.com/i/web/status/2023131599429161107 https://twitter.com/i/web/status/2023131599429161107" [X Link](https://x.com/SouthwestAir/status/2023131599429161107) 2026-02-15T20:25Z 2M followers, [----] engagements "@michaelo We know how important it is for our Customers to have a smooth boarding experience so thank you for sharing this feedback with us as we continue to enhance our Customer Experience. - Jeni" [X Link](https://x.com/SouthwestAir/status/2023141789226443237) 2026-02-15T21:06Z 2M followers, [----] engagements "@MsVizer Good afternoon Sarah Which city do you normally fly out of STL We're happy to take a look at the Market/Station frequency. Don't hesitate to send us a Private Message if you prefer - Jeni https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562" [X Link](https://x.com/SouthwestAir/status/2023169297128767692) 2026-02-15T22:55Z 2M followers, 14.1K engagements "Good afternoon Kelly Sorry to hear about your seats being changed. Customers with disabilities who meet specific criteria will qualify for an accommodation. More than anything the Gate Agents are there to help but we apologize if they have been less than sensitive to your concerns. If we can help document your complaint properly don't hesisate to send us a Private Message with your confirmation number. - Jeni https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562" [X Link](https://x.com/SouthwestAir/status/2023139473152737364) 2026-02-15T20:56Z 2M followers, [----] engagements "We know how important it is for our Customers to have a smooth boarding experience and access to nearby overhead bin space. We understand how disappointing it must have been to board earlier in the process yet find limited or no space near your seat. Please know were actively reviewing concerns like yours as we continue to enhance our Customer Experience. -Jeni https://twitter.com/i/web/status/2023210083585311177 https://twitter.com/i/web/status/2023210083585311177" [X Link](https://x.com/SouthwestAir/status/2023210083585311177) 2026-02-16T01:37Z 2M followers, [---] engagements "Now THAT'S how you make a touchdown. π #sports" [X Link](https://x.com/anyuser/status/1744418698633306237) 2024-01-08T18:00Z 2M followers, 916.7K engagements "@bigreid07 Were truly sorry that your recent travel experience was a disappointing one Phillip. Please DM your confirmation number if youd like to discuss your situation in more detail. - Krystle https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562" [X Link](https://x.com/SouthwestAir/status/2022804221607702793) 2026-02-14T22:44Z 2M followers, [----] engagements "@designergirl405 We love to hear your trip was a smooth flight from OKC to HOU π₯°β Sounds like our assigned seating really took off for you π - Tammi" [X Link](https://x.com/SouthwestAir/status/2023104340500602997) 2026-02-15T18:37Z 2M followers, [---] engagements "@rdumer We'll be glad to assist further once we receive a DM with your confirmation number and the case number. Why try to protect our Customers' privacy by not receiving this information publicly. Looking forward to assisting once that information is received via DM. - Bri" [X Link](https://x.com/SouthwestAir/status/2023196462419529871) 2026-02-16T00:43Z 2M followers, [---] engagements "@rdumer We'll be glad to assist further once we receive a DM with your confirmation number and the case number. We try to protect our Customers' privacy by not receiving this information publicly. Looking forward to assisting once that information is received via DM - Bri" [X Link](https://x.com/SouthwestAir/status/2023201165022748685) 2026-02-16T01:02Z 2M followers, [--] engagements "Sorry for any confusion Sydney There are likely very few ancillary seats available which is why youre currently showing on standby even though youre ticketed. The good news is that since you do have a confirmed ticket youll be issued a security document and a Customer Service Agent at the gate will assign your seat before departure. -Jeni" [X Link](https://x.com/SouthwestAir/status/2023204457396281480) 2026-02-16T01:15Z 2M followers, 54.5K engagements "@AshleyKranick Oh no Ashley That's not what we like to hear and we'd like to learn more about what happened. When you have a moment please send us a Private Message with your confirmation number and a brief summary of what happened. - Jeni https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562" [X Link](https://x.com/SouthwestAir/status/2023211070676992435) 2026-02-16T01:41Z 2M followers, [----] engagements "@JJustice81 Were truly sorry that your recent travel experience was a disappointing one Joe. Please DM your confirmation number if youd like to discuss your situation in more detail. - Krystle https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562" [X Link](https://x.com/SouthwestAir/status/2023241669903048855) 2026-02-16T03:42Z 2M followers, [---] engagements "Hi Darlene. Thanks for reaching out to us. Our Priority and Express Lanes are intended to offer an expedited check-in and security checkpoint experience for our most loyal Customers and I'm sorry to learn that wasn't your experience. Please be assured that I have made your feedback available to the appropriate Leaders. - Zee" [X Link](https://x.com/SouthwestAir/status/2023376185502105929) 2026-02-16T12:37Z 2M followers, [----] engagements "@jamesmalachyrya If you search DAL to DEN for travel in March you'll see several options at $69. Hope this provides some reassurance - Patricia" [X Link](https://x.com/SouthwestAir/status/1881764121269416407) 2025-01-21T18:01Z 2M followers, [--] engagements "@therealnicky_g Hey there Nick. Please know Customers are welcome to get in touch with a Flight Attendant to move seats within the same zone after take off and as long as travel conditions permit. Don't hesitate to send us a DM if needed. - Brenna https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562" [X Link](https://x.com/SouthwestAir/status/2020393064519385109) 2026-02-08T07:03Z 2M followers, [---] engagements "@KelleyRooneyCA Hi Kelley There are times where our Operations Agents will solicit volunteers to gate check their bags. If there are not enough volunteers some Customers may be required to gate check their bags. We are sorry if you ended up having to gate check your bag. - Krystle" [X Link](https://x.com/SouthwestAir/status/2022042941703819425) 2026-02-12T20:19Z 2M followers, 16.7K engagements "@RZ1276 Hi Ronald. We're sorry that Flight #1138 departed [--] minutes late and is scheduled to arrive [--] minutes after the scheduled arrival time. If you need assistance feel free to DM us. - Ashley https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562" [X Link](https://x.com/SouthwestAir/status/2022064582257258958) 2026-02-12T21:45Z 2M followers, 15.1K engagements "Oh no Our apologies that your flight is encountering a delay due to mechanical reasons. These problems are unexpected and can arise despite our best efforts. Our Crew will do everything they can to get you on your way ASAP. We appreciate your patience with us today Brian - DeAnn https://twitter.com/i/web/status/2023008805508788516 https://twitter.com/i/web/status/2023008805508788516" [X Link](https://x.com/SouthwestAir/status/2023008805508788516) 2026-02-15T12:17Z 2M followers, [---] engagements "@PBsimplified Hi and thanks for reaching out to us. Our apologies for any discomfort experienced onboard your recent flight. Please DM your flight confirmation number so we can further discuss. - Zee" [X Link](https://x.com/SouthwestAir/status/2023073658483175593) 2026-02-15T16:35Z 2M followers, [---] engagements "We know how important it is for our Customers to have a smooth boarding experience and access to nearby overhead bin space. We understand how disappointing it must have been to board earlier in the process yet find limited or no space near your seat especially as an A-List Member. Please know were actively reviewing concerns like yours as we continue to enhance our Customer Experience. https://twitter.com/i/web/status/2023141102170071333 https://twitter.com/i/web/status/2023141102170071333" [X Link](https://x.com/SouthwestAir/status/2023141102170071333) 2026-02-15T21:03Z 2M followers, [--] engagements "Hello there Your first checked bag is free for Cardmembers and up to eight (8) additional Passengers on the same reservation. (Must include Rapid Rewards account number at the time of booking). The system will recognize that you are a cardmember and proactively waive the bag fee. More info here: - Tyler" [X Link](https://x.com/SouthwestAir/status/2023163952771878980) 2026-02-15T22:34Z 2M followers, [--] engagements "As an A-List Preferred Member you fly with us frequently and I regret the changes to our boarding process have left you feeling like your loyalty isnt recognized. Your business matters to us and we want you to enjoy the perks that youve earned. I understand how important early boarding is for securing overhead bin space and getting on your way quickly and were actively reviewing concerns like yours as we continue to enhance our Customer Experience. Thank you for sharing your feedback with us. I sincerely hope we can regain your confidence and continue welcoming you onboard for the many trips" [X Link](https://x.com/SouthwestAir/status/2022457649757863957) 2026-02-13T23:47Z 2M followers, 20.5K engagements "Were sorry for the frustration we know how important seating needs can be for you and your family. Bulkhead seats can book up quickly and once a Customer has purchased a specific seat we arent able to move them. Availability and pricing can vary by flight but wed be glad to take a closer look at your options. When you can please send us a DM with your confirmation number so we can review your reservation and see how we can help.- Tammi" [X Link](https://x.com/SouthwestAir/status/2022675774273094100) 2026-02-14T14:14Z 2M followers, [---] engagements "Sorry to hear about the experience at Gate [--] thats not the kind of interaction we want for our Customers. We appreciate you bringing it to our attention and wed like to learn more about what happened. When you can please send us a private message with your confirmation number so we can take a closer look and address your concerns. - Tammi https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562" [X Link](https://x.com/SouthwestAir/status/2022681919435989144) 2026-02-14T14:38Z 2M followers, [---] engagements "@scottjbrown @pancho_joe Hi Scott. Unfortunately we're unable to share a comparison at this time. Across multiple platforms we have received mix reviews. We know this is quite the adjustment for everyone and it may take some time. Thank you for reaching out- Pernell" [X Link](https://x.com/SouthwestAir/status/2022758633931489674) 2026-02-14T19:43Z 2M followers, [---] engagements "@jwag06 We are sorry to hear you experienced a delay Jeffrey. Please send us a DM to discuss this further. - Alex https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562" [X Link](https://x.com/SouthwestAir/status/2022845605920252268) 2026-02-15T01:29Z 2M followers, [---] engagements "@TimDroogsma Tim you have our apologies for the flight delay you've been impacted by. If we can help document your complaint properly don't hesitate to send us a Private Message with your confirmation number. - Jeni https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562" [X Link](https://x.com/SouthwestAir/status/2023196782600012274) 2026-02-16T00:44Z 2M followers, [----] engagements "We understand your disappointment AAA. To help flights depart on time and manage limited overhead bin space our Operations Agents sometimes ask for volunteers to gate-check their bags. If there arent enough volunteers some Customers may be required to gate-check their own. We apologize for the inconvenience. -Jeni https://twitter.com/i/web/status/2023206026623795269 https://twitter.com/i/web/status/2023206026623795269" [X Link](https://x.com/SouthwestAir/status/2023206026623795269) 2026-02-16T01:21Z 2M followers, [---] engagements "Out: "We'll take the trip next year" In: Trips that leave the group chat" [X Link](https://x.com/anyuser/status/1743331529986646266) 2024-01-05T18:00Z 2M followers, 724.4K engagements "@UHW8WUT We are very sorry for the added stress today Richard. Please send us a DM with your confirmation number so we can take a closer look. - Alex https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562" [X Link](https://x.com/SouthwestAir/status/2022519746671882306) 2026-02-14T03:54Z 2M followers, 28.3K engagements "@dray22589 Were truly sorry that your recent travel experience was a disappointing one. Please DM your confirmation number if youd like to discuss your situation in more detail. - Krystle https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562" [X Link](https://x.com/SouthwestAir/status/2022828169472909395) 2026-02-15T00:19Z 2M followers, 15.7K engagements "@kimydavis Were truly sorry that your recent travel experience was a disappointing one Kim. Please DM your confirmation number if youd like to discuss your situation in more detail. - DeAnn" [X Link](https://x.com/SouthwestAir/status/2023074074943987820) 2026-02-15T16:37Z 2M followers, [----] engagements "We know how important it is for our Customers to have a smooth boarding experience and access to nearby overhead bin space. We understand how disappointing it must have been to board earlier in the process yet find limited or no space near your seat. Please know were actively reviewing concerns like yours as we continue to enhance our Customer Experience. - Jeni https://twitter.com/i/web/status/2023228499553562920 https://twitter.com/i/web/status/2023228499553562920" [X Link](https://x.com/SouthwestAir/status/2023228499553562920) 2026-02-16T02:50Z 2M followers, 43.9K engagements "Hi and thanks for reaching out to us. For families traveling on Basic fares seats will be assigned at check-in or at the gate. We will aim to seat families together. When seats are limited well work to seat children age [--] and younger next to at least one person [--] or older in your party. - Zee" [X Link](https://x.com/SouthwestAir/status/2023409737870557559) 2026-02-16T14:50Z 2M followers, 180.8K engagements "http://twitpic.com/lcgl - Customers playing Guitar Hero at the SWA gates in the new Indy terminal So much fun" [X Link](https://x.com/SouthwestAir/status/1001987324) 2008-11-12T12:46Z 2.1M followers, [--] engagements "@ifyouseekjaimie Hi Jaimie We're sorry your mother-in-law's flight was canceled. With the widespread inclement weather impacting the Northeast & the amount of Customers impacted the availability is limited. The unflown portion will be refunded if we're unable to provide transportation. -Grayson" [X Link](https://x.com/SouthwestAir/status/1022996951560667136) 2018-07-28T00:07Z 2.1M followers, [--] engagements "@ifyouseekjaimie We understand how important the bridal shower is. If she's rebooked on another airline she can retain her return portion and we would be able to refund the outbound portion of her reservation. -Grayson" [X Link](https://x.com/SouthwestAir/status/1023000950980501505) 2018-07-28T00:23Z 2.1M followers, [--] engagements "@ifyouseekjaimie If the next available flight departs tomorrow or later Customers will need to arrange any overnight accommodations. We're sorry for any continued disappointment. -Grayson" [X Link](https://x.com/SouthwestAir/status/1023014470509944832) 2018-07-28T01:17Z 2.1M followers, [--] engagements "@ifyouseekjaimie We recognize the inconvenience Jaimie. However the cost of our fares does not include any interim expenses in the event of irregular operations. Again we apologize for the disappointment. We're confident their next experience will be more positive. -Grayson" [X Link](https://x.com/SouthwestAir/status/1023028067524988928) 2018-07-28T02:11Z 2.1M followers, [--] engagements "Though the peanut has been an important part of our heritage today is our final day serving them onboard. While many will miss our peanuts at the end of the day were most proud of our People and their Hospitality that sets us apart. We'll always be NUTS about Southwest" [X Link](https://x.com/SouthwestAir/status/1024323201386655756) 2018-07-31T15:57Z 2.1M followers, [----] engagements "@SouthwestAir stop by our tent at aud shores #Sxsw for tkt raffle http://twitpic.com/19eskp (via @PookyPug)" [X Link](https://x.com/SouthwestAir/status/10693960941) 2010-03-18T23:05Z 2.1M followers, [--] engagements "@robzest Hang in there one of our Agents will be able to assist in getting you rebooked shortly. We appreciate your continued patience with us tonight (2/2) -Heather" [X Link](https://x.com/SouthwestAir/status/1078145735642689537) 2018-12-27T04:29Z 2.1M followers, [--] engagements "Herb has been quoted as saying It is my practice to try to understand how valuable something is by trying to imagine myself without it. We now have to imagine ourselves without Herb. #HonoringHerb" [X Link](https://x.com/SouthwestAir/status/1080998703819681792) 2019-01-04T01:25Z 2.1M followers, [----] engagements "@ghostwriter56 We apologize if the accommodations onboard our aircraft left much to be desired Ginger. We appreciate your feedback and hope to meet your travel needs in the future -Kelly" [X Link](https://x.com/SouthwestAir/status/1115233730640011265) 2019-04-08T12:43Z 2.1M followers, [--] engagements "@apichampion We love strolling through our Home Base terminal. Thanks for sharing and we look forward to having you onboard -Amanda" [X Link](https://x.com/SouthwestAir/status/1116364651489480704) 2019-04-11T15:37Z 2.1M followers, [--] engagements "@lfheller We're sorry we let you down with the delay. I assure you we are working diligently to get you on your way as soon as possible. For assistance with your reservation we recommend speaking with a Customer Service Agent at the airport. -Anna" [X Link](https://x.com/SouthwestAir/status/1121554167380635648) 2019-04-25T23:18Z 2.1M followers, [--] engagements "@lfheller We know that ontime performance is crucial especially for business travelers & vacationers alike. We'll pass along your feedback. Our apologies. -Anna" [X Link](https://x.com/SouthwestAir/status/1121557271756951554) 2019-04-25T23:31Z 2.1M followers, [--] engagements "@PBCSDScience We can't wait to have all of these great young minds onboard Be sure to let the Flight Attendants onboard know we'll have some special friends and they'll try their best to give a shoutout onboard. -Tevyn" [X Link](https://x.com/SouthwestAir/status/1127610606440239104) 2019-05-12T16:24Z 2.1M followers, [--] engagements "One of our greatest honors is to return a fallen service member to his or her family" [X Link](https://x.com/SouthwestAir/status/1132765499698352128) 2019-05-26T21:48Z 2.1M followers, [---] engagements "@meredithwhitney Hi Meredith We dont like that youre upset with us Please DM us your confirmation number so we can see whats going on. -Jared" [X Link](https://x.com/SouthwestAir/status/1137162780820140032) 2019-06-08T01:01Z 2.1M followers, [--] engagements "@penstater1 This makes our #SouthwestHeart soar Angela If you'll send us a DM with the confirmation number associated with this trip we'll be sure to share your kind words with Rose and her Leaders. -Amanda" [X Link](https://x.com/SouthwestAir/status/1152116499286335488) 2019-07-19T07:22Z 2.1M followers, [--] engagements "@westfallonline Hey Chris We know Customers are ready to hit the ground running as soon as they land and I'm so sorry if there is an unusually long wait for luggage at baggage claim in Houston this afternoon. Please hang in there with us and we'll get them out ASAP -Jeana" [X Link](https://x.com/SouthwestAir/status/1167527529424375808) 2019-08-30T20:00Z 2.1M followers, [--] engagements "Secure the bag. π http://swa.is/bagofpeanuts http://swa.is/bagofpeanuts" [X Link](https://x.com/SouthwestAir/status/1174110795975798790) 2019-09-18T00:00Z 2.1M followers, [----] engagements "Who else is excited to visit Star Wars: Galaxys Edge" [X Link](https://x.com/SouthwestAir/status/1175127335177195523) 2019-09-20T19:19Z 2.1M followers, [--] engagements "Southwest loves California And to celebrate we hosted an epic progressive food tour across the statebreakfast in San Diego lunch in San Jose and dinner in Burbank. [--] meals. [--] cities. [--] delicious day. #SouthwestFoodTour" [X Link](https://x.com/SouthwestAir/status/1202664494180290561) 2019-12-05T19:02Z 2.1M followers, [---] engagements "@GoldieChan Perfect So we suggest a Hunger Games type decision making process. May the odds be ever in their favor -Steve" [X Link](https://x.com/SouthwestAir/status/1229885570806992896) 2020-02-18T21:49Z 2.1M followers, [--] engagements "The Safety of our Employees and Customers has been and will always be our top priority. While this situation hasnt been easy on anyone we remain ready and prepared to connect you to whats important in your lives" [X Link](https://x.com/SouthwestAir/status/1239973976983703552) 2020-03-17T17:56Z 2.1M followers, 12.3K engagements "The Safety of our Employees and Customers has been and will always be our top priority. While this situation hasnt been easy on anyone we remain ready and prepared to connect you to whats important in your lives" [X Link](https://x.com/SouthwestAir/status/1239973977176621057) 2020-03-17T17:56Z 2.1M followers, [---] engagements "During the holiday season Flight Attendant Oliver proudly displays the #SouthwestHeart on his roof. He lives near Denver Airport and hopes to spread holiday cheer to anyone who can spot it from above" [X Link](https://x.com/SouthwestAir/status/1249026298711879681) 2020-04-11T17:27Z 2.1M followers, [---] engagements "@ngwines Hi Nancy. We're sorry to hear you missed out on the low fares you saw upon your first search. Wanna Get Away fares are sold in limited quantities for a restricted time. We hope you're able to put a trip together with us soon. -Adam" [X Link](https://x.com/SouthwestAir/status/1252616085783764992) 2020-04-21T15:12Z 2.1M followers, [--] engagements "@Carolyn_Cole Thanks for flying with us this week Carolyn While we will have masks available for any Customers who need them we're looking forward to things getting back to normal. We hope we get to see you again soon -Hannah" [X Link](https://x.com/SouthwestAir/status/1258445846372167683) 2020-05-07T17:17Z 2.1M followers, [--] engagements "@Huntcherrjup Hi there We always recommend both Passengers purchase EarlyBird to ensure a smooth boarding process -Linnea" [X Link](https://x.com/SouthwestAir/status/1272148648088854528) 2020-06-14T12:47Z 2.1M followers, [--] engagements "After Harris was found on the side of the road in El Paso he needed a 2000+ mile lift to his new forever family in North Carolina. Thankfully he made quite a few friends on his journey home" [X Link](https://x.com/SouthwestAir/status/1296824955368345601) 2020-08-21T15:02Z 2.1M followers, [---] engagements "Join us in supporting Armed Forces Foundation Reply w/ #SWAAFF & we'll donate $1 on your behalf up to $100k Details: http://t.co/rleTdyoI http://cot.ag/seEw1Y http://cot.ag/seEw1Y" [X Link](https://x.com/SouthwestAir/status/135767355769884672) 2011-11-13T17:13Z 2.1M followers, [---] engagements "Learn more about how you can support the Armed Forces Foundation Its easy as [--] [--] TWEET Details here: http://t.co/rleTdyoI#SWAAFF http://cot.ag/seEw1Y http://cot.ag/seEw1Y" [X Link](https://x.com/SouthwestAir/status/135769620094267394) 2011-11-13T17:22Z 2.1M followers, [--] engagements "When Kristen & four other nurses heard an announcement asking if there were any medical professionals onboard they didnt hesitate. These five heroic nurses strangers before the flight successfully administered CPR as the flight was diverted to the nearest airport. (1/2)" [X Link](https://x.com/SouthwestAir/status/1392210840615542785) 2021-05-11T20:11Z 2.1M followers, [---] engagements "At Southwest one of our greatest honors is to bring a fallen hero home for the final time. We had the opportunity to do just that for a special Marine whose remains from the attack on Pearl Harbor were never identified until a few weeks ago. #SouthwestHeart" [X Link](https://x.com/SouthwestAir/status/1411399347804250112) 2021-07-03T19:00Z 2.1M followers, [---] engagements "Mountains vs. Beaches. Discuss" [X Link](https://x.com/SouthwestAir/status/1422270980873986048) 2021-08-02T19:00Z 2.1M followers, [---] engagements "LGB is LAs best kept secret. Book a dream-worthy getaway to places like Denver Maui Phoenix Reno or St. Louis straight outta Long Beach" [X Link](https://x.com/SouthwestAir/status/1442957343377932290) 2021-09-28T21:00Z 2.1M followers, [---] engagements "LGB is LAs best kept secret. Book a dream-worthy getaway to places like Denver Maui Phoenix Reno or St. Louis straight outta Long Beach" [X Link](https://x.com/SouthwestAir/status/1442957349069541380) 2021-09-28T21:00Z 2.1M followers, [---] engagements "@randomduck Glad to hear it's all good Rudi Have a wonderful Thanksgiving -Holden" [X Link](https://x.com/SouthwestAir/status/1462808274542030849) 2021-11-22T15:40Z 2.1M followers, [--] engagements "Huge sale little tiny fares" [X Link](https://x.com/SouthwestAir/status/1474076069212872717) 2021-12-23T17:54Z 2.1M followers, [---] engagements "@lizzhuerta Thanks for reaching out with your concern Lizz. Though it may look like the top layer of the mask is made of see-through mesh those masks called Shema97 are made of a nano fiber fabric and are approved to be worn for travel. We appreciate your feedback. -Hannah" [X Link](https://x.com/SouthwestAir/status/1502466802328092673) 2022-03-12T02:09Z 2.1M followers, [--] engagements "@motdraw1 We regret any disappointment during the boarding process today. As you may know all Southwest flights are open seating and we don't have a specific policy for or against saving seats. We apologize for any frustration and hope for smoother sailing in the future. -Hannah" [X Link](https://x.com/SouthwestAir/status/1508266701061705736) 2022-03-28T02:16Z 2.1M followers, [--] engagements "We offer our heartfelt apologies for any inconvenience and we will continue to work with Customers who experience a disruption in their travel plans. Check your flight status and explore rebooking options: (2/2) https://swa.is/3LFg71o https://swa.is/3LFg71o" [X Link](https://x.com/SouthwestAir/status/1510370598454808580) 2022-04-02T21:36Z 2.1M followers, [---] engagements "Fill in the blank. First flight:_____ Most recent flight:_____ Favorite flight:_____ Next flight:_____ Dream flight:_____" [X Link](https://x.com/SouthwestAir/status/1561427921394454528) 2022-08-21T19:00Z 2.1M followers, [---] engagements "We teamed up with @guitarcenter to surprise a flight full of Customers flying out of Long Beach with a ukulele and a lesson. By the time they arrived in Honolulu they were pros" [X Link](https://x.com/SouthwestAir/status/1572284484720168962) 2022-09-20T18:00Z 2.1M followers, 18.2K engagements "Hey Rapid Rewards Cardmembers Would you be interested in securing a ticket to an intimate dinner & performance with CMA Female Vocalist of the Year Lainey Wilson for the low price of [----] Rapid Rewards points Dont miss your chance Learn more: http://swa.is/RRAE http://swa.is/RRAE" [X Link](https://x.com/SouthwestAir/status/1604914568068825109) 2022-12-19T19:00Z 2.1M followers, 197.5K engagements "On the heels of wide-scale disruptions we're working diligently to Safely recover our operation & accommodate displaced Customers & Crews. We know this is unacceptable & sincerely apologize. If your travel was impacted explore self-service options here: https://southwest.com/traveldisruptions https://southwest.com/traveldisruptions" [X Link](https://x.com/SouthwestAir/status/1607905087074013185) 2022-12-28T01:03Z 2.1M followers, 2.5M engagements "π Have a honey Send them a DM with a card. β€ Have a crush but too scared to tell them Retweet this and if they like it then they like you too. π No one to share the armrest with Smash that like button for good luck to get a [----] travel companion" [X Link](https://x.com/SouthwestAir/status/1625525298312757248) 2023-02-14T16:00Z 2.1M followers, 99.7K engagements "@swguirguis We appreciate you reaching out Sam. Send us a DM with your confirmation number so we can follow up. -Hannah" [X Link](https://x.com/SouthwestAir/status/1627696869936889856) 2023-02-20T15:49Z 2.1M followers, [--] engagements "The Big Apple. The Capital of the World. The City of Dreams. The City So Nice They Named it Twice. The City That Never Sleeps. Empire City. Did we miss any" [X Link](https://x.com/SouthwestAir/status/1647646041229934599) 2023-04-16T17:00Z 2.1M followers, 148.6K engagements "Weve resumed operations this morning following a pause in service. Please visit to check your flight status and explore self-service options as we work to restore operations and accommodate disrupted Customers as quickly as possible. http://swa.is/3A9z5cE http://swa.is/3A9z5cE" [X Link](https://x.com/SouthwestAir/status/1648349441693298688) 2023-04-18T15:35Z 2.1M followers, 229.9K engagements "@DakaBlink We're happy to help Danielle and we'll be sure to pass along the kudos Looking forward to welcoming you onboard soon. πβ€π -V" [X Link](https://x.com/SouthwestAir/status/1661828024839606272) 2023-05-25T20:14Z 2.1M followers, [--] engagements "@Chuck22277617 Hey there Chuck I just wanted to clarify. Were you referring to how many cell phones you can bring onboard in your carryon baggage -Katy" [X Link](https://x.com/SouthwestAir/status/1661831869804216321) 2023-05-25T20:29Z 2.1M followers, [--] engagements "@NY_Mark Hi there. Sorry to know boarding is taking longer than expected today. We know that once the boarding process starts our Customers are eager to get onboard and pick their seats. Our Agents will do their best to get Customers boarded as efficiently as possible. -Tiara" [X Link](https://x.com/SouthwestAir/status/1661850232882368512) 2023-05-25T21:42Z 2.1M followers, [--] engagements "@itsmeseidy We appreciate you taking the time to reach out. We take matters like this with the utmost importance and wed like to look into this further. Please DM us your flight confirmation number for further assistance. -Bella" [X Link](https://x.com/SouthwestAir/status/1665899717954531330) 2023-06-06T01:53Z 2.1M followers, [---] engagements "The countdown to our birthday has begun Tune in here all week for daily surprises as we count down to Wanna Get Away Day on Sunday June [--] Hint: You might want to sign up for a Rapid Rewards account if you haven't already. π https://swa.is/43tSfqP https://swa.is/43tSfqP" [X Link](https://x.com/SouthwestAir/status/1667939754191511552) 2023-06-11T17:00Z 2.1M followers, 137.7K engagements "It's our birthday week and we're celebrating with the [----] Wanna Get Away Day Sweepstakes Enter daily between now and Sunday June 18th for the chance to win up to [--] million Rapid Rewards bonus points" [X Link](https://x.com/SouthwestAir/status/1668322547371212810) 2023-06-12T18:21Z 2.1M followers, [---] engagements "@actinggail Hi Gail. Were so glad you asked about the benefits of your Southwest Rapid Rewards Card You will be reimbursed for up to two EarlyBird Check-In purchases each anniversary year (every [--] months). (1/2) -Holden" [X Link](https://x.com/SouthwestAir/status/1668594998189891590) 2023-06-13T12:23Z 2.1M followers, [--] engagements "Today's surprise: you're one step closer to living that dream vacay Be sure to tune back in for more daily surprises as we count down to Wanna Get Away Day on June 18" [X Link](https://x.com/SouthwestAir/status/1669389304517230613) 2023-06-15T17:00Z 2.1M followers, [--] engagements "@womenswrongs_ While our Wanna Get Away Day promotions have ended we're sorry that you had difficulty playing. In the future we recommend deleting your cookies/cache or trying a different browser/device if you have similar issues. We hope to see you onboard again soon -Logan" [X Link](https://x.com/SouthwestAir/status/1670770439159963649) 2023-06-19T12:28Z 2.1M followers, [--] engagements "*Weight and size limits apply" [X Link](https://x.com/SouthwestAir/status/1671563639923384320) 2023-06-21T17:00Z 2.1M followers, [--] engagements "@trendready We're sorry for any disappointment Paul. We work hard to maintain the integrity of the boarding process while providing appropriate accommodations for all who fly. Since many disabilities aren't visible we're unable to question the validity of preboarding (1/2) -Racquel" [X Link](https://x.com/SouthwestAir/status/1672736043106467841) 2023-06-24T22:38Z 2.1M followers, [---] engagements "@trendready requests. We appreciate your feedback and hope to create more pleasant memories next time. (2/2) -Racquel" [X Link](https://x.com/SouthwestAir/status/1672736097175220224) 2023-07-10T03:31Z 2.1M followers, 21.7K engagements "@trendready Hey Paul Our preboarding policy is in compliance with ACAA requirements and allows us to provide appropriate accommodations for all who fly with us. Nevertheless we regret if you were disappointed with your experience and we appreciate you sharing your perspective. -Amanda" [X Link](https://x.com/SouthwestAir/status/1672983509701656578) 2023-06-30T01:44Z 2.1M followers, [----] engagements "@randyflowers64 Hey there Randy There are times when our Crew saves seats onboard for other Crew Members who need to 'deadhead' which means travel for work purposes. Still we're sorry for the disappointment and we hope for smooth sailing. -Bella" [X Link](https://x.com/SouthwestAir/status/1674519964550852608) 2023-06-29T20:56Z 2.1M followers, [--] engagements "@Requiem_Belle We're sorry to learn that your iPad in your checked bag was damaged Mimi. I assure you that your feedback has been heard and taken to heart. We regret your disappointment and we hope your next time with us is a more memorable one -Bella" [X Link](https://x.com/SouthwestAir/status/1674522634363740160) 2023-06-29T21:00Z 2.1M followers, [--] engagements "@rpicos6 We're so sorry if you've been delayed in San Diego on more than one occasion Roberto as it's never our intention to let our Passengers down. We truly appreciate your feedback and we hope to welcome you back onboard to create better memories in the future. -Raven" [X Link](https://x.com/SouthwestAir/status/1674524853674840065) 2023-06-29T21:09Z 2.1M followers, [--] engagements "@jesuisJOse We're truly sorry for any disappointment with the communication in LaGuardia today Jose. Please DM your confirmation number if youd like to discuss your situation in more detail. -Patricia" [X Link](https://x.com/SouthwestAir/status/1674525227261513729) 2023-06-29T21:10Z 2.1M followers, [--] engagements "@NotBLB2 Hi Ben. Preboarding is offered to Customers needing assistance for various reasons. We work hard to maintain the integrity of the boarding process while providing appropriate accommodations for all who fly. We appreciate your feedback. -Chelsea" [X Link](https://x.com/SouthwestAir/status/1674525891110785024) 2023-06-29T21:30Z 2.1M followers, [--] engagements "@Mic2Old2care soft-sided cases or unprotected/unpacked items. Your patronage means the world to us Michelle and we look forward to welcoming you onboard soon. (3/3) -Amanda" [X Link](https://x.com/SouthwestAir/status/1674526474337161216) 2023-06-29T22:09Z 2.1M followers, [--] engagements "@SKCfantatic All Southwest Airlines Employees are expected to provide friendly helpful and courteous service to each of our valued Customers. Were so sorry that we didn't meet expectations there. Please send a DM if there's any way we can help from here or to discuss further. -Raven" [X Link](https://x.com/SouthwestAir/status/1674529539769405441) 2023-06-29T21:28Z 2.1M followers, [--] engagements "@Cards_n_Candy Hey Sweets. We're sorry for any concern w/ the changes to your trip. Rest assured we plan our connecting routes w/ enough time for checked baggage to be moved to the next flight. We hope you find this information helpful but DM us if you have any other questions. -Chelsea" [X Link](https://x.com/SouthwestAir/status/1674531255071956994) 2023-06-29T21:33Z 2.1M followers, [--] engagements "@nooccar We're sorry for any discomfort DCA. We know traveling can be stressful and we are always looking for ways to improve the Customer Experience. We appreciate your feedback and hope to leave you with more peaceful memories next time. -Chelsea" [X Link](https://x.com/SouthwestAir/status/1674533578573770752) 2023-06-29T22:17Z 2.1M followers, [---] engagements "@dondeville2001 Howdy π€ We'd be more than happy to assist you. Please feel free to slide in our DMs with more info. -Bella" [X Link](https://x.com/SouthwestAir/status/1674549613976760320) 2023-06-29T22:47Z 2.1M followers, [--] engagements "@stellarbish Hey there momba. We're sorry to hear about your canceled flight and any inconvenience that caused. Please DM us your confirmation number and any additional info if we can help. -V" [X Link](https://x.com/SouthwestAir/status/1674550475084148737) 2023-06-29T22:51Z 2.1M followers, [--] engagements "@Traviesa1127 We understand your frustration and again apologize Mariella. Feel free to DM us your flight confirmation number. We'd be more than happy to get this documented for you. -Bella" [X Link](https://x.com/SouthwestAir/status/1674566626522599425) 2023-06-29T23:53Z 2.1M followers, [--] engagements "@HannahGrubow Oh no Hannah Is the charge pending -Denia" [X Link](https://x.com/SouthwestAir/status/1674572822205845505) 2023-06-30T00:17Z 2.1M followers, [--] engagements "@Lisa_Pitts5 That is what what we like to hear Lisa We are glad you had fun onboard and hope to continue to create many memories with you -Denia" [X Link](https://x.com/SouthwestAir/status/1674576449360236545) 2023-06-30T00:31Z 2.1M followers, [--] engagements "@joshuabrown504 Hey there Thanks for thinking of us for your upcoming trip. While we don't have any promo codes to share at the moment we encourage you to sign up for email notifications about sales and Southwest news. Click here to sign up: -Chelsea" [X Link](https://x.com/SouthwestAir/status/1674583575239487488) 2023-06-30T01:00Z 2.1M followers, [--] engagements "@gimmeyerplate We regret your inconvenience and the added expense incurred when your flight was delayed as a result of circumstances beyond our control. In this situation we do not provide reimbursement for interim expenses. Feel free to follow up via DM for further discussion. -Denia" [X Link](https://x.com/SouthwestAir/status/1674593713769807874) 2023-06-30T01:40Z 2.1M followers, [--] engagements "@twisted14318 We appreciate you sharing this view with us Abby We hope to continue to welcome you onboard for many years to come πβ€π -Denia" [X Link](https://x.com/SouthwestAir/status/1674595908015775745) 2023-06-30T01:49Z 2.1M followers, [--] engagements "@dagqman Oh no David Feel free to DM us your confirmation number for a closer look. -Denia" [X Link](https://x.com/SouthwestAir/status/1674617611626348544) 2023-06-30T03:17Z 2.1M followers, [--] engagements "@Jaden_Reports We're just so excited that we now serve AHA Sparkling Water onboard Jaden. But to be honest it does make me feel a little better to know that I'm personally not the only one losing it here. Thanks for making me feel better. πβ€π -Katy" [X Link](https://x.com/SouthwestAir/status/1677381687272157185) 2023-07-07T18:18Z 2.1M followers, [---] engagements "@TheStockGuyTV There's nothing more refreshing than sharing the skies with you Hope we get the chance to welcome you onboard soon. -V" [X Link](https://x.com/SouthwestAir/status/1677475491622821889) 2023-07-08T00:31Z 2.1M followers, [----] engagements "@tkerbavaz You're so thoughtful Tim. Thanks for checking on us We're just very refreshed from drinking our new beverage onboard. AHA sparkling water. We hope to see you soon and have you try it for yourself. πβ€π -Katy" [X Link](https://x.com/SouthwestAir/status/1677719312671600640) 2023-07-08T16:40Z 2.1M followers, [---] engagements "What do you do in LA after hopping off the plane with a dream and a cardigan Asking for a friend" [X Link](https://x.com/SouthwestAir/status/1677724227372195848) 2023-07-09T03:01Z 2.1M followers, 168.3K engagements "@thediscgolfguy Thank you for choosing to fly with us Terry πβ€π -Alex" [X Link](https://x.com/SouthwestAir/status/1677877354339893248) 2023-07-09T03:09Z 2.1M followers, [---] engagements "@davemenatlarge Thanks for that feedback Dave We know that our snack selection may not appeal to every Customer so we allow Customers to bring their own snacks or meals onboard. And if you can find the small bag of chips for [--] cents again let a friend know.ππ -Tiara" [X Link](https://x.com/SouthwestAir/status/1677879652088709122) 2023-07-09T03:20Z 2.1M followers, [--] engagements "@tkradio We know how painful disruptions can be Toby and we're sorry to hear of your experience. Please DM your confirmation number so we can look into this and further document your concerns. -Amanda" [X Link](https://x.com/SouthwestAir/status/1678129364570099713) 2023-07-09T19:53Z 2.1M followers, [---] engagements "@ChristineMik Thanks for following up with us Our surprise will be sent via email so lastly please confirm the email on file in your Rapid Rewards account -Lina" [X Link](https://x.com/SouthwestAir/status/1678181308650889216) 2023-07-09T23:41Z 2.1M followers, [--] engagements "@Etherean007 We're so sorry to hear about the delay you're encountering. Please send us a DM with your confirmation number so we can take a closer look. -Lina" [X Link](https://x.com/SouthwestAir/status/1678181877960814593) 2023-07-09T23:36Z 2.1M followers, [---] engagements "@bigbroncosfan We are sorry to hear about your flight Daniel. Please feel free to send us your confirmation number in a DM if we may be of any assistance and we are here to help. -Walker" [X Link](https://x.com/SouthwestAir/status/1678226859606290432) 2023-07-10T02:19Z 2.1M followers, [--] engagements "Flying tomorrow and sad about missing the MLB All-Star game No need to worry With the Southwest Inflight Entertainment Portal free live TV offerings on WiFi-equipped flights you can watch the MLB All-Star game on FOX from [-----] feet That sounds like a home run to us.π" [X Link](https://x.com/SouthwestAir/status/1678480713467797505) 2023-07-21T02:46Z 2.1M followers, 46.3K engagements "@PRAISEGOD01 Thank you for reaching out to us. Regrettably we are not accepting new donation requests at this time. Nevertheless we wish you the absolute best with your foundation. We hope to have the honor of welcoming you onboard very soon. -Raven" [X Link](https://x.com/SouthwestAir/status/1678481593428750336) 2023-07-10T19:13Z 2.1M followers, [--] engagements "@lexwatchestv We sincerely apologize for falling short and letting you down lately Lex Please DM us if there's any assistance we may provide at this time. -Kayla" [X Link](https://x.com/SouthwestAir/status/1678505728724832257) 2023-07-10T20:46Z 2.1M followers, [--] engagements "@francois_design We're sorry for any frustration Jessica. It is never our intention to inconvenience you and we regret that your trip did not go as we all had hoped. Feel free to send us a DM w/ your confirmation number if you'd like to talk more. -Chelsea" [X Link](https://x.com/SouthwestAir/status/1678537196213780485) 2023-07-10T22:51Z 2.1M followers, [--] engagements "@AnnHaranDoc You have our sincere apologies for the disruption to your travel plans AnnHaranDoc. Please send us a DM with your confirmation number. We are here to help. -Chelsea" [X Link](https://x.com/SouthwestAir/status/1678537846771286016) 2023-07-10T22:58Z 2.1M followers, [--] engagements "@Underking001 Our apologies for the flight delay and this delayed response. We see Flight [----] was ultimately delayed a little over an hour and not over three hours like originally predicted but we regret any inconvenience resulting from this. (1/2) -Chelsea" [X Link](https://x.com/SouthwestAir/status/1678541696085393409) 2023-07-10T23:45Z 2.1M followers, [--] engagements "@Underking001 If you need any assistance please send us a DM. We are here to help. P.S. Please know that since confirmation numbers are secure information we suggest removing this information from public tweets and instead sending this to us in a private message. (2/2) -Chelsea" [X Link](https://x.com/SouthwestAir/status/1678541846140846081) 2023-07-10T23:14Z 2.1M followers, [--] engagements "@Brookie262 Hey there Brooke. I assure you that we have all hands on deck working to reunite you with your bag as quickly as possible. Please DM your bag report and/or confirmation number and I'd be happy to see if there is an update I can provide. -Anthony" [X Link](https://x.com/SouthwestAir/status/1678542522392678400) 2023-07-10T23:13Z 2.1M followers, [--] engagements "@Syreeta_J Researching the info you sent over now thanks for your patience. -Walker" [X Link](https://x.com/SouthwestAir/status/1678543110740246528) 2023-07-10T23:45Z 2.1M followers, [--] engagements "@roho385 We're sorry for any inconvenience Ron. Feel free to send us a DM with your confirmation number. We would be happy to take a closer look at what's going on. -Chelsea" [X Link](https://x.com/SouthwestAir/status/1678556438946549760) 2023-07-11T00:11Z 2.1M followers, [--] engagements "@ChickenLizV1 We're sorry for any disappointment with the communication provided to you about your flight delay. Your feedback is important to us so please send us a DM with your confirmation number. -Chelsea" [X Link](https://x.com/SouthwestAir/status/1678574218454396928) 2023-07-11T01:19Z 2.1M followers, [--] engagements "@mcoley Hello Michael Suggested Arrival Times for BNA: Domestic - [---] minutes International - [---] minutes Please let us know if you have any other questions and we are here to help -Walker" [X Link](https://x.com/SouthwestAir/status/1678574588903710721) 2023-07-11T01:19Z 2.1M followers, [--] engagements "@Walt_Conrad I'm sorry to hear about your flight experience Walt. Please feel free to send us a DM if we may be of any assistance and we are here to help. -Walker" [X Link](https://x.com/SouthwestAir/status/1678600466903752704) 2023-07-11T03:24Z 2.1M followers, [--] engagements "Comin in hot crisp fall getaways" [X Link](https://x.com/SouthwestAir/status/1678720793050746882) 2023-07-11T14:54Z 2.1M followers, 11.5M engagements "Be the one that got away" [X Link](https://x.com/SouthwestAir/status/1678720801858801664) 2023-07-11T14:38Z 2.1M followers, 899K engagements "@Imperfectrese Good morning There are many factors that influence the cost of a particular fare. Check out our Low Fare Calendar for the most up-to-date info about the fares available for your travel dates and destinations: We look forward to seeing you onboard -Jeni" [X Link](https://x.com/SouthwestAir/status/1678763723203444739) 2023-07-11T13:51Z 2.1M followers, [--] engagements "@BeeSaidDat Hey there Bee. We certainly apologize for any disappointment. Our sale fares are available for certain markets and flights and we regret if you haven't been able to take advantage of them - they get snatched up quickly -Brytani" [X Link](https://x.com/SouthwestAir/status/1678764822748631042) 2023-07-11T13:55Z 2.1M followers, [--] engagements "@MelissaZoe Hi Melissa We're sorry if you and your mother didn't receive sequential boarding positions. If you're interested in a prime boarding position you can check out our Upgraded Boarding offerings here: We look forward to welcoming you both onboard -Dakota" [X Link](https://x.com/SouthwestAir/status/1678791234603855872) 2023-07-11T15:43Z 2.1M followers, [--] engagements "@peterjoshua1985 Sorry to hear you weren't able to find a deal this time around Peter. We hope you'll be able to find something to your liking in the future. -Logan" [X Link](https://x.com/SouthwestAir/status/1678823884815228929) 2023-07-11T17:50Z 2.1M followers, [---] engagements "@DylanSummervill Hi Dylan. Rest assured we have already upgraded multiple systems and increased our winter preparedness on several levels. We appreciate your concern and we look forward to restoring your faith soon. π -Lina" [X Link](https://x.com/SouthwestAir/status/1678842525292044306) 2023-07-11T19:04Z 2.1M followers, [--] engagements "@thatiguy We're so sorry for any inconvenience Ira. Rest assured we are working as quickly as possible to get you on your way. We appreciate your bearing with us. -Chelsea" [X Link](https://x.com/SouthwestAir/status/1678858989835268096) 2023-07-11T20:21Z 2.1M followers, [--] engagements "@Christi40351838 That is definitely not what we want to hear and Im sorry to learn youre delayed at the gate. We boarded the aircraft in order to get ahead of the inclement weather as we must receive clearance from Air Traffic Control (ATC). Thanks for hanging in there w/ us Christina. -Raven" [X Link](https://x.com/SouthwestAir/status/1678866257779769345) 2023-07-11T20:40Z 2.1M followers, [--] engagements "@BrianGraves_AZ We sincerely apologize for letting you down lately Brian. Please DM us your confirmation number if we can take a closer look at your experience or provide any assistance at this time. -Kayla" [X Link](https://x.com/SouthwestAir/status/1678908512485916673) 2023-07-12T00:16Z 2.1M followers, [--] engagements "@almostfamous612 Very sorry to hear that youll be arriving to your destination later than originally scheduled. Ontime performance and communication are key to a successful operation. Please DM your confirmation number if youd like to further discuss. -Walker" [X Link](https://x.com/SouthwestAir/status/1678981143180505088) 2023-07-12T04:14Z 2.1M followers, [--] engagements "@JeffroBodilly Thanks for your patience. The previous Agent requested a refund of your full round-trip fare in error so the refund was denied as you are only due a refund of your return flight. (1/2) -Lina" [X Link](https://x.com/SouthwestAir/status/1678985514488299526) 2023-07-12T04:50Z 2.1M followers, [--] engagements "@fireguychicago Sorry to hear of the irregularities and delay in our response B. Besides the Travel Advisory that has been posted due to inclement weather in Chicago can you help provide the city pairs We're happy to look into this for you Feel free to DM us -Jeni" [X Link](https://x.com/SouthwestAir/status/1679082185457033216) 2023-07-12T10:56Z 2.1M followers, [--] engagements "@cameron_bryant Thank you for following up with us. For your security please delete the confirmation number from public view and allow me one moment to gather more info. -Alvaro" [X Link](https://x.com/SouthwestAir/status/1679095763459244033) 2023-07-12T11:50Z 2.1M followers, [--] engagements "@jacwalters Hi Jac Sorry to hear this Be sure to file a lost and found report with us here: Our Lost and Found Team will work with our friends in Orlando to locate the blanket and get it back to you just as soon as possible -Holden" [X Link](https://x.com/SouthwestAir/status/1679109812284690433) 2023-07-12T12:46Z 2.1M followers, [--] engagements "@NDot58 Same; thanks for sharing πβ€π -Patricia" [X Link](https://x.com/SouthwestAir/status/1679130810455040001) 2023-07-12T14:09Z 2.1M followers, [--] engagements "@sunpeaches100 We share mutual frustration towards this delay and sincerely apologize for the burden caused While our Agents at the airport may be your best resource please DM us if any assistance is needed. -Kayla" [X Link](https://x.com/SouthwestAir/status/1679153096033722371) 2023-07-12T15:40Z 2.1M followers, [--] engagements "@stcrawford Hello Steve. Preboarding is offered to Customers needing assistance for various reasons. We work hard to maintain the integrity of the boarding process while providing appropriate accommodations for all who fly. We're sorry for any disappointment. -Ashley" [X Link](https://x.com/SouthwestAir/status/1679163912934277121) 2023-07-12T16:21Z 2.1M followers, [--] engagements "What type of trip planner are you Do you have every minute of your itinerary planned out or do you improvise once you land" [X Link](https://x.com/SouthwestAir/status/1679173776825815040) 2023-07-12T17:31Z 2.1M followers, 54.8K engagements "@keepitsimple247 Sounds like the best of both worlds. We will always cherish the opportunity to have you onboard. Feel free to send us a DM with your account number for something special to use on our next adventure together. -Chelsea" [X Link](https://x.com/SouthwestAir/status/1679177725473607681) 2023-07-12T17:15Z 2.1M followers, [---] engagements "@NoelArellano29 So sorry to hear that Noel Feel free to send us a DM with your confirmation number to review your travels. Thank you. -Holden" [X Link](https://x.com/SouthwestAir/status/1679182738308624387) 2023-07-12T17:37Z 2.1M followers, [--] engagements "@BenGonzalezIII1 Gotta love the flexibility If you have a trip in the books with us please DM your confirmation number so we can make sure your trip is a memorable one. πβ€π -Brenna" [X Link](https://x.com/SouthwestAir/status/1679197838163722242) 2023-07-12T18:40Z 2.1M followers, [---] engagements "@arizonavol Thank you for bearing with us through the challenges arizonavol. We will always cherish being a part of your travel plans and we are confident your next trip with us will be much smoother. -Chelsea" [X Link](https://x.com/SouthwestAir/status/1679298595227570176) 2023-07-13T01:16Z 2.1M followers, [--] engagements "Our Flight Crew was thrilled to celebrate with Jessa on her way back from her trip. πβ€π We're proud to partner with @MakeAWish to grant wishes for kids like Jessa and this one was particularly sweet. Congrats Jessa #SouthwestHeart" [X Link](https://x.com/SouthwestAir/status/1679717417998594049) 2023-07-14T21:39Z 2.1M followers, 61.4K engagements "@leezac (1/2) Hi Elizabeth. Were so glad you asked about the benefits of your Southwest Rapid Rewards Plus Card. You will be reimbursed for up to two EarlyBird Check-In purchases each anniversary year (every [--] months). You can add EarlyBird Check-In to your -Ashley" [X Link](https://x.com/SouthwestAir/status/1679853486295629825) 2023-07-14T14:00Z 2.1M followers, [--] engagements "@leezac That is correct as long as you are using your eligible Southwest Rapid Rewards card and that you haven't used your complimentary EarlyBird already. -Ashley" [X Link](https://x.com/SouthwestAir/status/1679854487610220546) 2023-07-14T14:04Z 2.1M followers, [--] engagements "@PixiedustedAK Got it No worries I will be sure to document your kudos and pass them along -Denia" [X Link](https://x.com/SouthwestAir/status/1680089810093084673) 2023-07-15T05:41Z 2.1M followers, [--] engagements "RT if you need more views like this in your life. #WingletWednesday" [X Link](https://x.com/SouthwestAir/status/1681710498738208793) 2023-07-19T19:47Z 2.1M followers, 59.9K engagements "Freedom One. That's all" [X Link](https://x.com/SouthwestAir/status/1682072886410985474) 2023-07-26T23:46Z 2.1M followers, 88.2K engagements "Rumor has it the first person to come up when you type @ has to take you on a vacation to Hawaii. π" [X Link](https://x.com/SouthwestAir/status/1682457918887669761) 2023-07-21T18:30Z 2.1M followers, 271.7K engagements "Tell us your favorite city to visit without saying the name of the city" [X Link](https://x.com/SouthwestAir/status/1682797657264095236) 2023-07-22T19:45Z 2.1M followers, 300.5K engagements "@MsPeridot12 Hi there. We're sorry to learn that your goddaughter's luggage was wet when she arrived. Feel free to DM us her confirmation number so we can file a baggage report if she has not already. -Logan" [X Link](https://x.com/SouthwestAir/status/1683507652956139521) 2023-07-24T16:01Z 2.1M followers, [--] engagements "Ever wonder what a new plane smells like Aviation enthusiasts attending EAA AirVenture in Oshkosh Wis. found out this week. We took one of our newest Boeing [---] MAX8 aircraft to Oshkosh and brought some special guests along for the ride" [X Link](https://x.com/SouthwestAir/status/1684295094122184705) 2023-07-26T23:46Z 2.1M followers, 34.4K engagements "Butter landing incoming" [X Link](https://x.com/SouthwestAir/status/1684971986882002944) 2023-08-06T13:05Z 2.1M followers, 70.9K engagements "Looking fly" [X Link](https://x.com/SouthwestAir/status/1685334374642753536) 2023-07-29T17:00Z 2.1M followers, 76.1K engagements "In recognition of World Day Against Trafficking in Persons we're spotlighting one of our partners whose work is helping to end Human Trafficking - Rescue America" [X Link](https://x.com/SouthwestAir/status/1685696997389447168) 2023-07-30T17:18Z 2.1M followers, 38.5K engagements "@AmyImhoff1701 Sorry about the challenges you were having Amy It's possible that A1-A15 boarding positions are sold out and that's why you're having the issues w/ purchasing. Did you by chance already purchase a fare that includes Upgrade Boarding (UB) -Jeni" [X Link](https://x.com/SouthwestAir/status/1685966511893331968) 2023-07-31T10:52Z 2.1M followers, [--] engagements "Daily affirmation: I am amazing. I deserve the vacation. I will book the flight" [X Link](https://x.com/SouthwestAir/status/1686059145336700944) 2023-07-31T17:00Z 2.1M followers, 96K engagements "@t1d_teacher Hey Thomas Always a fun time when you get to check one of the liveries off your list πβ€π -Logan" [X Link](https://x.com/SouthwestAir/status/1686764679493005312) 2023-08-02T15:43Z 2.1M followers, [--] engagements "One like and we will release a new snack onboard" [X Link](https://x.com/SouthwestAir/status/1686783921214701575) 2023-08-02T17:00Z 2.1M followers, 216.2K engagements "@Ilangar We're sorry for the delay today. If we can assist through this channel feel free to send us a DM with your confirmation number. -Hannah" [X Link](https://x.com/SouthwestAir/status/1686819803808600065) 2023-08-02T20:53Z 2.1M followers, [---] engagements "@Ilangar We're disheartened to learn of the experience and we're so sorry for letting you down. Feel free to DM us more information if you'd like to further discuss. -Katy" [X Link](https://x.com/SouthwestAir/status/1686976557649465345) 2023-08-03T05:45Z 2.1M followers, [--] engagements "We just extended our published flight schedules through April [--] [----] which means your Spring Break flights just dropped. BOOK:" [X Link](https://x.com/SouthwestAir/status/1687146313996017682) 2023-08-03T17:00Z 2.1M followers, 63K engagements "@MommaHyland Our apologies that your checked luggage is damaged Tina. Have you reached out to a Baggage Service Office (BSO) Agent to file a claim -Tiara" [X Link](https://x.com/SouthwestAir/status/1687284038946672640) 2023-08-04T02:11Z 2.1M followers, [--] engagements "@ChadDavis10 Hello there Chad Send us a DM with your confirmation number or your Rapid Rewards account number to see what we can make happen on our end. -Denia" [X Link](https://x.com/SouthwestAir/status/1687333694401597440) 2023-08-04T05:24Z 2.1M followers, [--] engagements "Coming home from a summer vacation π€ booking a fall trip" [X Link](https://x.com/SouthwestAir/status/1687508696375468032) 2023-08-04T17:00Z 2.1M followers, 37.9K engagements "@Vr6kyd We'd love to share your kudos with the appropriate Leadership for their awareness. Please follow up with us in a DM with your confirmation number so we can get this sent overβ€ -Racquel https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562" [X Link](https://x.com/SouthwestAir/status/1687554271552880640) 2023-08-04T20:01Z 2.1M followers, [--] engagements "@Nathan_A14 Hey there Nathan. Sounds like we may need some more information. Please feel free to send us a DM with your confirmation number if we can be of assistance. -Dakota" [X Link](https://x.com/SouthwestAir/status/1687783576019116032) 2023-08-05T11:13Z 2.1M followers, [--] engagements "That fresh new plane smell" [X Link](https://x.com/SouthwestAir/status/1687871109629120512) 2023-08-05T17:00Z 2.1M followers, 110.4K engagements "Have you seen #FreedomOne in person" [X Link](https://x.com/SouthwestAir/status/1688233478939090944) 2023-08-06T17:00Z 2.1M followers, 123.6K engagements "@BubbaWex Sorry to hear you've been delayed on more than one occasion Glenn. Feel free to DM us your most recent confirmation number and we'll be glad to take a look. -Logan" [X Link](https://x.com/SouthwestAir/status/1688504553304715265) 2023-08-07T10:57Z 2.1M followers, [--] engagements "Last person that you texted has to bring you back a souvenir from their next trip. π" [X Link](https://x.com/SouthwestAir/status/1688595863805870097) 2023-08-07T17:00Z 2.1M followers, 57.2K engagements "@Hulkandthor We realize flying can sometimes be stressful but if there's anything we can do to help along the way please don't hesitate to reach out to us in a DM. We're happy to help πβ€π -Raven" [X Link](https://x.com/SouthwestAir/status/1688979008233607168) 2023-08-08T18:22Z 2.1M followers, [--] engagements "@freitag2155 Thanks for the kind words Betty We hope to see you again soon -Walker" [X Link](https://x.com/SouthwestAir/status/1689055910113812482) 2023-08-08T23:28Z 2.1M followers, [--] engagements "@rhyssmommie Hi there. Please know that we work hard to maintain the integrity of the boarding process while providing appropriate accommodations for all of our Passengers who fly with us. (1/2) -Holden" [X Link](https://x.com/SouthwestAir/status/1689244017442398208) 2023-08-09T11:55Z 2.1M followers, [--] engagements Limited data mode. Full metrics available with subscription: lunarcrush.com/pricing
@SouthwestAir Southwest AirlinesSouthwest Airlines posts on X about has been, more info, if you, onboard the most. They currently have [---------] followers and [----] posts still getting attention that total [---------] engagements in the last [--] hours.
Social category influence finance countries travel destinations social networks technology brands stocks currencies musicians fashion brands celebrities
Social topic influence has been, more info, if you, onboard, free to, reaching #11, ashley, glad #765, bags, number of
Top accounts mentioned or mentioned by @redarmyhooligan @louisdiamond20 @24chadster @mrmetsburner @mikeperalta8 @darthmuffin007 @rdumer @briandear @lorcanafanatics @ashcoal163886 @michael_j_new @picketfposse @strappatc @sp00kyjohns0n @beej2991 @thenexttoptm @coachwoodruff @redheaded @djalexreyes @makejdm
Top assets mentioned Validity (VAL) Regret (REGRET) Dave Inc. (DAVE) Stellar (XLM)
Top posts by engagements in the last [--] hours
"Love is in the air.literally Meet husband and wife Pilot duo Joel & Shelley. These lovebirds first met at the Air Force Academy in Colorado where they bonded over their shared love for flying C-130s and adventure. Following their service in the Air Force Joel joined Southwest as a Pilot and Shelley focused on raising their twins. Once the kids were older Shelley pursued her dream of returning to the skies. After completing her training she has now joined Joel in the Southwest Flight Deck The couple loves flying together on the 'Love Airline' and spreading joy to all their Crews and Customers."
X Link 2023-12-27T18:00Z 2M followers, 622.1K engagements
"Let's make a New Year's resolution together. In [----] I will finally travel to _______"
X Link 2024-01-01T18:00Z 2M followers, 708.3K engagements
"Who rules the cabin kingdom Aisle seat or window seat"
X Link 2026-02-08T23:07Z 2M followers, 14.4M engagements
"The seat-selection scramble Extinct"
X Link 2026-02-08T23:07Z 2M followers, 14.1M engagements
"@pancho_joe Hi. We're so sorry to hear today's journey has been unpleasant. Please send us a DM with your confirmation number and we will follow up with you. - Pernell https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562"
X Link 2026-02-14T18:13Z 2M followers, [----] engagements
"@iAmMarcoMurillo Were truly sorry that your recent travel experience was a disappointing one Marco. Please DM your confirmation number if youd like to discuss your situation in more detail. - Amiya https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562"
X Link 2026-02-14T22:06Z 2M followers, [---] engagements
"Thank you for bringing this to our attention. We understand how frustrating it must feel to select and pay for a window seat only to find that there isnt actually a window at that location. Thats certainly not the experience we want for our Customers. On some aircraft the placement of windows can vary slightly due to aircraft configuration exit rows or structural spacing between seats. That said we know expectations matterespecially when a specific seat type is selected. We truly appreciate you calling this out. Feedback like yours helps us identify where seat maps and onboard layouts may not"
X Link 2026-02-15T16:12Z 2M followers, 31.1K engagements
"Hello Chris thank you for the feedback. Were truly sorry the onboard Wi-Fi didn't measure up recently. We know how important staying connected is which is why were thrilled about our new Starlink partnership The rollout starts this summer reaching 300+ planes by year-end. We appreciate your patience as we upgrade your sky-high experience - Tyler https://twitter.com/i/web/status/2023131599429161107 https://twitter.com/i/web/status/2023131599429161107"
X Link 2026-02-15T20:25Z 2M followers, [----] engagements
"@michaelo We know how important it is for our Customers to have a smooth boarding experience so thank you for sharing this feedback with us as we continue to enhance our Customer Experience. - Jeni"
X Link 2026-02-15T21:06Z 2M followers, [----] engagements
"@MsVizer Good afternoon Sarah Which city do you normally fly out of STL We're happy to take a look at the Market/Station frequency. Don't hesitate to send us a Private Message if you prefer - Jeni https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562"
X Link 2026-02-15T22:55Z 2M followers, 14.1K engagements
"Good afternoon Kelly Sorry to hear about your seats being changed. Customers with disabilities who meet specific criteria will qualify for an accommodation. More than anything the Gate Agents are there to help but we apologize if they have been less than sensitive to your concerns. If we can help document your complaint properly don't hesisate to send us a Private Message with your confirmation number. - Jeni https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562"
X Link 2026-02-15T20:56Z 2M followers, [----] engagements
"We know how important it is for our Customers to have a smooth boarding experience and access to nearby overhead bin space. We understand how disappointing it must have been to board earlier in the process yet find limited or no space near your seat. Please know were actively reviewing concerns like yours as we continue to enhance our Customer Experience. -Jeni https://twitter.com/i/web/status/2023210083585311177 https://twitter.com/i/web/status/2023210083585311177"
X Link 2026-02-16T01:37Z 2M followers, [---] engagements
"Now THAT'S how you make a touchdown. π #sports"
X Link 2024-01-08T18:00Z 2M followers, 916.7K engagements
"@bigreid07 Were truly sorry that your recent travel experience was a disappointing one Phillip. Please DM your confirmation number if youd like to discuss your situation in more detail. - Krystle https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562"
X Link 2026-02-14T22:44Z 2M followers, [----] engagements
"@designergirl405 We love to hear your trip was a smooth flight from OKC to HOU π₯°β Sounds like our assigned seating really took off for you π - Tammi"
X Link 2026-02-15T18:37Z 2M followers, [---] engagements
"@rdumer We'll be glad to assist further once we receive a DM with your confirmation number and the case number. Why try to protect our Customers' privacy by not receiving this information publicly. Looking forward to assisting once that information is received via DM. - Bri"
X Link 2026-02-16T00:43Z 2M followers, [---] engagements
"@rdumer We'll be glad to assist further once we receive a DM with your confirmation number and the case number. We try to protect our Customers' privacy by not receiving this information publicly. Looking forward to assisting once that information is received via DM - Bri"
X Link 2026-02-16T01:02Z 2M followers, [--] engagements
"Sorry for any confusion Sydney There are likely very few ancillary seats available which is why youre currently showing on standby even though youre ticketed. The good news is that since you do have a confirmed ticket youll be issued a security document and a Customer Service Agent at the gate will assign your seat before departure. -Jeni"
X Link 2026-02-16T01:15Z 2M followers, 54.5K engagements
"@AshleyKranick Oh no Ashley That's not what we like to hear and we'd like to learn more about what happened. When you have a moment please send us a Private Message with your confirmation number and a brief summary of what happened. - Jeni https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562"
X Link 2026-02-16T01:41Z 2M followers, [----] engagements
"@JJustice81 Were truly sorry that your recent travel experience was a disappointing one Joe. Please DM your confirmation number if youd like to discuss your situation in more detail. - Krystle https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562"
X Link 2026-02-16T03:42Z 2M followers, [---] engagements
"Hi Darlene. Thanks for reaching out to us. Our Priority and Express Lanes are intended to offer an expedited check-in and security checkpoint experience for our most loyal Customers and I'm sorry to learn that wasn't your experience. Please be assured that I have made your feedback available to the appropriate Leaders. - Zee"
X Link 2026-02-16T12:37Z 2M followers, [----] engagements
"@jamesmalachyrya If you search DAL to DEN for travel in March you'll see several options at $69. Hope this provides some reassurance - Patricia"
X Link 2025-01-21T18:01Z 2M followers, [--] engagements
"@therealnicky_g Hey there Nick. Please know Customers are welcome to get in touch with a Flight Attendant to move seats within the same zone after take off and as long as travel conditions permit. Don't hesitate to send us a DM if needed. - Brenna https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562"
X Link 2026-02-08T07:03Z 2M followers, [---] engagements
"@KelleyRooneyCA Hi Kelley There are times where our Operations Agents will solicit volunteers to gate check their bags. If there are not enough volunteers some Customers may be required to gate check their bags. We are sorry if you ended up having to gate check your bag. - Krystle"
X Link 2026-02-12T20:19Z 2M followers, 16.7K engagements
"@RZ1276 Hi Ronald. We're sorry that Flight #1138 departed [--] minutes late and is scheduled to arrive [--] minutes after the scheduled arrival time. If you need assistance feel free to DM us. - Ashley https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562"
X Link 2026-02-12T21:45Z 2M followers, 15.1K engagements
"Oh no Our apologies that your flight is encountering a delay due to mechanical reasons. These problems are unexpected and can arise despite our best efforts. Our Crew will do everything they can to get you on your way ASAP. We appreciate your patience with us today Brian - DeAnn https://twitter.com/i/web/status/2023008805508788516 https://twitter.com/i/web/status/2023008805508788516"
X Link 2026-02-15T12:17Z 2M followers, [---] engagements
"@PBsimplified Hi and thanks for reaching out to us. Our apologies for any discomfort experienced onboard your recent flight. Please DM your flight confirmation number so we can further discuss. - Zee"
X Link 2026-02-15T16:35Z 2M followers, [---] engagements
"We know how important it is for our Customers to have a smooth boarding experience and access to nearby overhead bin space. We understand how disappointing it must have been to board earlier in the process yet find limited or no space near your seat especially as an A-List Member. Please know were actively reviewing concerns like yours as we continue to enhance our Customer Experience. https://twitter.com/i/web/status/2023141102170071333 https://twitter.com/i/web/status/2023141102170071333"
X Link 2026-02-15T21:03Z 2M followers, [--] engagements
"Hello there Your first checked bag is free for Cardmembers and up to eight (8) additional Passengers on the same reservation. (Must include Rapid Rewards account number at the time of booking). The system will recognize that you are a cardmember and proactively waive the bag fee. More info here: - Tyler"
X Link 2026-02-15T22:34Z 2M followers, [--] engagements
"As an A-List Preferred Member you fly with us frequently and I regret the changes to our boarding process have left you feeling like your loyalty isnt recognized. Your business matters to us and we want you to enjoy the perks that youve earned. I understand how important early boarding is for securing overhead bin space and getting on your way quickly and were actively reviewing concerns like yours as we continue to enhance our Customer Experience. Thank you for sharing your feedback with us. I sincerely hope we can regain your confidence and continue welcoming you onboard for the many trips"
X Link 2026-02-13T23:47Z 2M followers, 20.5K engagements
"Were sorry for the frustration we know how important seating needs can be for you and your family. Bulkhead seats can book up quickly and once a Customer has purchased a specific seat we arent able to move them. Availability and pricing can vary by flight but wed be glad to take a closer look at your options. When you can please send us a DM with your confirmation number so we can review your reservation and see how we can help.- Tammi"
X Link 2026-02-14T14:14Z 2M followers, [---] engagements
"Sorry to hear about the experience at Gate [--] thats not the kind of interaction we want for our Customers. We appreciate you bringing it to our attention and wed like to learn more about what happened. When you can please send us a private message with your confirmation number so we can take a closer look and address your concerns. - Tammi https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562"
X Link 2026-02-14T14:38Z 2M followers, [---] engagements
"@scottjbrown @pancho_joe Hi Scott. Unfortunately we're unable to share a comparison at this time. Across multiple platforms we have received mix reviews. We know this is quite the adjustment for everyone and it may take some time. Thank you for reaching out- Pernell"
X Link 2026-02-14T19:43Z 2M followers, [---] engagements
"@jwag06 We are sorry to hear you experienced a delay Jeffrey. Please send us a DM to discuss this further. - Alex https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562"
X Link 2026-02-15T01:29Z 2M followers, [---] engagements
"@TimDroogsma Tim you have our apologies for the flight delay you've been impacted by. If we can help document your complaint properly don't hesitate to send us a Private Message with your confirmation number. - Jeni https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562"
X Link 2026-02-16T00:44Z 2M followers, [----] engagements
"We understand your disappointment AAA. To help flights depart on time and manage limited overhead bin space our Operations Agents sometimes ask for volunteers to gate-check their bags. If there arent enough volunteers some Customers may be required to gate-check their own. We apologize for the inconvenience. -Jeni https://twitter.com/i/web/status/2023206026623795269 https://twitter.com/i/web/status/2023206026623795269"
X Link 2026-02-16T01:21Z 2M followers, [---] engagements
"Out: "We'll take the trip next year" In: Trips that leave the group chat"
X Link 2024-01-05T18:00Z 2M followers, 724.4K engagements
"@UHW8WUT We are very sorry for the added stress today Richard. Please send us a DM with your confirmation number so we can take a closer look. - Alex https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562"
X Link 2026-02-14T03:54Z 2M followers, 28.3K engagements
"@dray22589 Were truly sorry that your recent travel experience was a disappointing one. Please DM your confirmation number if youd like to discuss your situation in more detail. - Krystle https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562"
X Link 2026-02-15T00:19Z 2M followers, 15.7K engagements
"@kimydavis Were truly sorry that your recent travel experience was a disappointing one Kim. Please DM your confirmation number if youd like to discuss your situation in more detail. - DeAnn"
X Link 2026-02-15T16:37Z 2M followers, [----] engagements
"We know how important it is for our Customers to have a smooth boarding experience and access to nearby overhead bin space. We understand how disappointing it must have been to board earlier in the process yet find limited or no space near your seat. Please know were actively reviewing concerns like yours as we continue to enhance our Customer Experience. - Jeni https://twitter.com/i/web/status/2023228499553562920 https://twitter.com/i/web/status/2023228499553562920"
X Link 2026-02-16T02:50Z 2M followers, 43.9K engagements
"Hi and thanks for reaching out to us. For families traveling on Basic fares seats will be assigned at check-in or at the gate. We will aim to seat families together. When seats are limited well work to seat children age [--] and younger next to at least one person [--] or older in your party. - Zee"
X Link 2026-02-16T14:50Z 2M followers, 180.8K engagements
"http://twitpic.com/lcgl - Customers playing Guitar Hero at the SWA gates in the new Indy terminal So much fun"
X Link 2008-11-12T12:46Z 2.1M followers, [--] engagements
"@ifyouseekjaimie Hi Jaimie We're sorry your mother-in-law's flight was canceled. With the widespread inclement weather impacting the Northeast & the amount of Customers impacted the availability is limited. The unflown portion will be refunded if we're unable to provide transportation. -Grayson"
X Link 2018-07-28T00:07Z 2.1M followers, [--] engagements
"@ifyouseekjaimie We understand how important the bridal shower is. If she's rebooked on another airline she can retain her return portion and we would be able to refund the outbound portion of her reservation. -Grayson"
X Link 2018-07-28T00:23Z 2.1M followers, [--] engagements
"@ifyouseekjaimie If the next available flight departs tomorrow or later Customers will need to arrange any overnight accommodations. We're sorry for any continued disappointment. -Grayson"
X Link 2018-07-28T01:17Z 2.1M followers, [--] engagements
"@ifyouseekjaimie We recognize the inconvenience Jaimie. However the cost of our fares does not include any interim expenses in the event of irregular operations. Again we apologize for the disappointment. We're confident their next experience will be more positive. -Grayson"
X Link 2018-07-28T02:11Z 2.1M followers, [--] engagements
"Though the peanut has been an important part of our heritage today is our final day serving them onboard. While many will miss our peanuts at the end of the day were most proud of our People and their Hospitality that sets us apart. We'll always be NUTS about Southwest"
X Link 2018-07-31T15:57Z 2.1M followers, [----] engagements
"@SouthwestAir stop by our tent at aud shores #Sxsw for tkt raffle http://twitpic.com/19eskp (via @PookyPug)"
X Link 2010-03-18T23:05Z 2.1M followers, [--] engagements
"@robzest Hang in there one of our Agents will be able to assist in getting you rebooked shortly. We appreciate your continued patience with us tonight (2/2) -Heather"
X Link 2018-12-27T04:29Z 2.1M followers, [--] engagements
"Herb has been quoted as saying It is my practice to try to understand how valuable something is by trying to imagine myself without it. We now have to imagine ourselves without Herb. #HonoringHerb"
X Link 2019-01-04T01:25Z 2.1M followers, [----] engagements
"@ghostwriter56 We apologize if the accommodations onboard our aircraft left much to be desired Ginger. We appreciate your feedback and hope to meet your travel needs in the future -Kelly"
X Link 2019-04-08T12:43Z 2.1M followers, [--] engagements
"@apichampion We love strolling through our Home Base terminal. Thanks for sharing and we look forward to having you onboard -Amanda"
X Link 2019-04-11T15:37Z 2.1M followers, [--] engagements
"@lfheller We're sorry we let you down with the delay. I assure you we are working diligently to get you on your way as soon as possible. For assistance with your reservation we recommend speaking with a Customer Service Agent at the airport. -Anna"
X Link 2019-04-25T23:18Z 2.1M followers, [--] engagements
"@lfheller We know that ontime performance is crucial especially for business travelers & vacationers alike. We'll pass along your feedback. Our apologies. -Anna"
X Link 2019-04-25T23:31Z 2.1M followers, [--] engagements
"@PBCSDScience We can't wait to have all of these great young minds onboard Be sure to let the Flight Attendants onboard know we'll have some special friends and they'll try their best to give a shoutout onboard. -Tevyn"
X Link 2019-05-12T16:24Z 2.1M followers, [--] engagements
"One of our greatest honors is to return a fallen service member to his or her family"
X Link 2019-05-26T21:48Z 2.1M followers, [---] engagements
"@meredithwhitney Hi Meredith We dont like that youre upset with us Please DM us your confirmation number so we can see whats going on. -Jared"
X Link 2019-06-08T01:01Z 2.1M followers, [--] engagements
"@penstater1 This makes our #SouthwestHeart soar Angela If you'll send us a DM with the confirmation number associated with this trip we'll be sure to share your kind words with Rose and her Leaders. -Amanda"
X Link 2019-07-19T07:22Z 2.1M followers, [--] engagements
"@westfallonline Hey Chris We know Customers are ready to hit the ground running as soon as they land and I'm so sorry if there is an unusually long wait for luggage at baggage claim in Houston this afternoon. Please hang in there with us and we'll get them out ASAP -Jeana"
X Link 2019-08-30T20:00Z 2.1M followers, [--] engagements
"Secure the bag. π http://swa.is/bagofpeanuts http://swa.is/bagofpeanuts"
X Link 2019-09-18T00:00Z 2.1M followers, [----] engagements
"Who else is excited to visit Star Wars: Galaxys Edge"
X Link 2019-09-20T19:19Z 2.1M followers, [--] engagements
"Southwest loves California And to celebrate we hosted an epic progressive food tour across the statebreakfast in San Diego lunch in San Jose and dinner in Burbank. [--] meals. [--] cities. [--] delicious day. #SouthwestFoodTour"
X Link 2019-12-05T19:02Z 2.1M followers, [---] engagements
"@GoldieChan Perfect So we suggest a Hunger Games type decision making process. May the odds be ever in their favor -Steve"
X Link 2020-02-18T21:49Z 2.1M followers, [--] engagements
"The Safety of our Employees and Customers has been and will always be our top priority. While this situation hasnt been easy on anyone we remain ready and prepared to connect you to whats important in your lives"
X Link 2020-03-17T17:56Z 2.1M followers, 12.3K engagements
"The Safety of our Employees and Customers has been and will always be our top priority. While this situation hasnt been easy on anyone we remain ready and prepared to connect you to whats important in your lives"
X Link 2020-03-17T17:56Z 2.1M followers, [---] engagements
"During the holiday season Flight Attendant Oliver proudly displays the #SouthwestHeart on his roof. He lives near Denver Airport and hopes to spread holiday cheer to anyone who can spot it from above"
X Link 2020-04-11T17:27Z 2.1M followers, [---] engagements
"@ngwines Hi Nancy. We're sorry to hear you missed out on the low fares you saw upon your first search. Wanna Get Away fares are sold in limited quantities for a restricted time. We hope you're able to put a trip together with us soon. -Adam"
X Link 2020-04-21T15:12Z 2.1M followers, [--] engagements
"@Carolyn_Cole Thanks for flying with us this week Carolyn While we will have masks available for any Customers who need them we're looking forward to things getting back to normal. We hope we get to see you again soon -Hannah"
X Link 2020-05-07T17:17Z 2.1M followers, [--] engagements
"@Huntcherrjup Hi there We always recommend both Passengers purchase EarlyBird to ensure a smooth boarding process -Linnea"
X Link 2020-06-14T12:47Z 2.1M followers, [--] engagements
"After Harris was found on the side of the road in El Paso he needed a 2000+ mile lift to his new forever family in North Carolina. Thankfully he made quite a few friends on his journey home"
X Link 2020-08-21T15:02Z 2.1M followers, [---] engagements
"Join us in supporting Armed Forces Foundation Reply w/ #SWAAFF & we'll donate $1 on your behalf up to $100k Details: http://t.co/rleTdyoI http://cot.ag/seEw1Y http://cot.ag/seEw1Y"
X Link 2011-11-13T17:13Z 2.1M followers, [---] engagements
"Learn more about how you can support the Armed Forces Foundation Its easy as [--] [--] TWEET Details here: http://t.co/rleTdyoI#SWAAFF http://cot.ag/seEw1Y http://cot.ag/seEw1Y"
X Link 2011-11-13T17:22Z 2.1M followers, [--] engagements
"When Kristen & four other nurses heard an announcement asking if there were any medical professionals onboard they didnt hesitate. These five heroic nurses strangers before the flight successfully administered CPR as the flight was diverted to the nearest airport. (1/2)"
X Link 2021-05-11T20:11Z 2.1M followers, [---] engagements
"At Southwest one of our greatest honors is to bring a fallen hero home for the final time. We had the opportunity to do just that for a special Marine whose remains from the attack on Pearl Harbor were never identified until a few weeks ago. #SouthwestHeart"
X Link 2021-07-03T19:00Z 2.1M followers, [---] engagements
"Mountains vs. Beaches. Discuss"
X Link 2021-08-02T19:00Z 2.1M followers, [---] engagements
"LGB is LAs best kept secret. Book a dream-worthy getaway to places like Denver Maui Phoenix Reno or St. Louis straight outta Long Beach"
X Link 2021-09-28T21:00Z 2.1M followers, [---] engagements
"LGB is LAs best kept secret. Book a dream-worthy getaway to places like Denver Maui Phoenix Reno or St. Louis straight outta Long Beach"
X Link 2021-09-28T21:00Z 2.1M followers, [---] engagements
"@randomduck Glad to hear it's all good Rudi Have a wonderful Thanksgiving -Holden"
X Link 2021-11-22T15:40Z 2.1M followers, [--] engagements
"Huge sale little tiny fares"
X Link 2021-12-23T17:54Z 2.1M followers, [---] engagements
"@lizzhuerta Thanks for reaching out with your concern Lizz. Though it may look like the top layer of the mask is made of see-through mesh those masks called Shema97 are made of a nano fiber fabric and are approved to be worn for travel. We appreciate your feedback. -Hannah"
X Link 2022-03-12T02:09Z 2.1M followers, [--] engagements
"@motdraw1 We regret any disappointment during the boarding process today. As you may know all Southwest flights are open seating and we don't have a specific policy for or against saving seats. We apologize for any frustration and hope for smoother sailing in the future. -Hannah"
X Link 2022-03-28T02:16Z 2.1M followers, [--] engagements
"We offer our heartfelt apologies for any inconvenience and we will continue to work with Customers who experience a disruption in their travel plans. Check your flight status and explore rebooking options: (2/2) https://swa.is/3LFg71o https://swa.is/3LFg71o"
X Link 2022-04-02T21:36Z 2.1M followers, [---] engagements
"Fill in the blank. First flight:_____ Most recent flight:_____ Favorite flight:_____ Next flight:_____ Dream flight:_____"
X Link 2022-08-21T19:00Z 2.1M followers, [---] engagements
"We teamed up with @guitarcenter to surprise a flight full of Customers flying out of Long Beach with a ukulele and a lesson. By the time they arrived in Honolulu they were pros"
X Link 2022-09-20T18:00Z 2.1M followers, 18.2K engagements
"Hey Rapid Rewards Cardmembers Would you be interested in securing a ticket to an intimate dinner & performance with CMA Female Vocalist of the Year Lainey Wilson for the low price of [----] Rapid Rewards points Dont miss your chance Learn more: http://swa.is/RRAE http://swa.is/RRAE"
X Link 2022-12-19T19:00Z 2.1M followers, 197.5K engagements
"On the heels of wide-scale disruptions we're working diligently to Safely recover our operation & accommodate displaced Customers & Crews. We know this is unacceptable & sincerely apologize. If your travel was impacted explore self-service options here: https://southwest.com/traveldisruptions https://southwest.com/traveldisruptions"
X Link 2022-12-28T01:03Z 2.1M followers, 2.5M engagements
"π Have a honey Send them a DM with a card. β€ Have a crush but too scared to tell them Retweet this and if they like it then they like you too. π No one to share the armrest with Smash that like button for good luck to get a [----] travel companion"
X Link 2023-02-14T16:00Z 2.1M followers, 99.7K engagements
"@swguirguis We appreciate you reaching out Sam. Send us a DM with your confirmation number so we can follow up. -Hannah"
X Link 2023-02-20T15:49Z 2.1M followers, [--] engagements
"The Big Apple. The Capital of the World. The City of Dreams. The City So Nice They Named it Twice. The City That Never Sleeps. Empire City. Did we miss any"
X Link 2023-04-16T17:00Z 2.1M followers, 148.6K engagements
"Weve resumed operations this morning following a pause in service. Please visit to check your flight status and explore self-service options as we work to restore operations and accommodate disrupted Customers as quickly as possible. http://swa.is/3A9z5cE http://swa.is/3A9z5cE"
X Link 2023-04-18T15:35Z 2.1M followers, 229.9K engagements
"@DakaBlink We're happy to help Danielle and we'll be sure to pass along the kudos Looking forward to welcoming you onboard soon. πβ€π -V"
X Link 2023-05-25T20:14Z 2.1M followers, [--] engagements
"@Chuck22277617 Hey there Chuck I just wanted to clarify. Were you referring to how many cell phones you can bring onboard in your carryon baggage -Katy"
X Link 2023-05-25T20:29Z 2.1M followers, [--] engagements
"@NY_Mark Hi there. Sorry to know boarding is taking longer than expected today. We know that once the boarding process starts our Customers are eager to get onboard and pick their seats. Our Agents will do their best to get Customers boarded as efficiently as possible. -Tiara"
X Link 2023-05-25T21:42Z 2.1M followers, [--] engagements
"@itsmeseidy We appreciate you taking the time to reach out. We take matters like this with the utmost importance and wed like to look into this further. Please DM us your flight confirmation number for further assistance. -Bella"
X Link 2023-06-06T01:53Z 2.1M followers, [---] engagements
"The countdown to our birthday has begun Tune in here all week for daily surprises as we count down to Wanna Get Away Day on Sunday June [--] Hint: You might want to sign up for a Rapid Rewards account if you haven't already. π https://swa.is/43tSfqP https://swa.is/43tSfqP"
X Link 2023-06-11T17:00Z 2.1M followers, 137.7K engagements
"It's our birthday week and we're celebrating with the [----] Wanna Get Away Day Sweepstakes Enter daily between now and Sunday June 18th for the chance to win up to [--] million Rapid Rewards bonus points"
X Link 2023-06-12T18:21Z 2.1M followers, [---] engagements
"@actinggail Hi Gail. Were so glad you asked about the benefits of your Southwest Rapid Rewards Card You will be reimbursed for up to two EarlyBird Check-In purchases each anniversary year (every [--] months). (1/2) -Holden"
X Link 2023-06-13T12:23Z 2.1M followers, [--] engagements
"Today's surprise: you're one step closer to living that dream vacay Be sure to tune back in for more daily surprises as we count down to Wanna Get Away Day on June 18"
X Link 2023-06-15T17:00Z 2.1M followers, [--] engagements
"@womenswrongs_ While our Wanna Get Away Day promotions have ended we're sorry that you had difficulty playing. In the future we recommend deleting your cookies/cache or trying a different browser/device if you have similar issues. We hope to see you onboard again soon -Logan"
X Link 2023-06-19T12:28Z 2.1M followers, [--] engagements
"*Weight and size limits apply"
X Link 2023-06-21T17:00Z 2.1M followers, [--] engagements
"@trendready We're sorry for any disappointment Paul. We work hard to maintain the integrity of the boarding process while providing appropriate accommodations for all who fly. Since many disabilities aren't visible we're unable to question the validity of preboarding (1/2) -Racquel"
X Link 2023-06-24T22:38Z 2.1M followers, [---] engagements
"@trendready requests. We appreciate your feedback and hope to create more pleasant memories next time. (2/2) -Racquel"
X Link 2023-07-10T03:31Z 2.1M followers, 21.7K engagements
"@trendready Hey Paul Our preboarding policy is in compliance with ACAA requirements and allows us to provide appropriate accommodations for all who fly with us. Nevertheless we regret if you were disappointed with your experience and we appreciate you sharing your perspective. -Amanda"
X Link 2023-06-30T01:44Z 2.1M followers, [----] engagements
"@randyflowers64 Hey there Randy There are times when our Crew saves seats onboard for other Crew Members who need to 'deadhead' which means travel for work purposes. Still we're sorry for the disappointment and we hope for smooth sailing. -Bella"
X Link 2023-06-29T20:56Z 2.1M followers, [--] engagements
"@Requiem_Belle We're sorry to learn that your iPad in your checked bag was damaged Mimi. I assure you that your feedback has been heard and taken to heart. We regret your disappointment and we hope your next time with us is a more memorable one -Bella"
X Link 2023-06-29T21:00Z 2.1M followers, [--] engagements
"@rpicos6 We're so sorry if you've been delayed in San Diego on more than one occasion Roberto as it's never our intention to let our Passengers down. We truly appreciate your feedback and we hope to welcome you back onboard to create better memories in the future. -Raven"
X Link 2023-06-29T21:09Z 2.1M followers, [--] engagements
"@jesuisJOse We're truly sorry for any disappointment with the communication in LaGuardia today Jose. Please DM your confirmation number if youd like to discuss your situation in more detail. -Patricia"
X Link 2023-06-29T21:10Z 2.1M followers, [--] engagements
"@NotBLB2 Hi Ben. Preboarding is offered to Customers needing assistance for various reasons. We work hard to maintain the integrity of the boarding process while providing appropriate accommodations for all who fly. We appreciate your feedback. -Chelsea"
X Link 2023-06-29T21:30Z 2.1M followers, [--] engagements
"@Mic2Old2care soft-sided cases or unprotected/unpacked items. Your patronage means the world to us Michelle and we look forward to welcoming you onboard soon. (3/3) -Amanda"
X Link 2023-06-29T22:09Z 2.1M followers, [--] engagements
"@SKCfantatic All Southwest Airlines Employees are expected to provide friendly helpful and courteous service to each of our valued Customers. Were so sorry that we didn't meet expectations there. Please send a DM if there's any way we can help from here or to discuss further. -Raven"
X Link 2023-06-29T21:28Z 2.1M followers, [--] engagements
"@Cards_n_Candy Hey Sweets. We're sorry for any concern w/ the changes to your trip. Rest assured we plan our connecting routes w/ enough time for checked baggage to be moved to the next flight. We hope you find this information helpful but DM us if you have any other questions. -Chelsea"
X Link 2023-06-29T21:33Z 2.1M followers, [--] engagements
"@nooccar We're sorry for any discomfort DCA. We know traveling can be stressful and we are always looking for ways to improve the Customer Experience. We appreciate your feedback and hope to leave you with more peaceful memories next time. -Chelsea"
X Link 2023-06-29T22:17Z 2.1M followers, [---] engagements
"@dondeville2001 Howdy π€ We'd be more than happy to assist you. Please feel free to slide in our DMs with more info. -Bella"
X Link 2023-06-29T22:47Z 2.1M followers, [--] engagements
"@stellarbish Hey there momba. We're sorry to hear about your canceled flight and any inconvenience that caused. Please DM us your confirmation number and any additional info if we can help. -V"
X Link 2023-06-29T22:51Z 2.1M followers, [--] engagements
"@Traviesa1127 We understand your frustration and again apologize Mariella. Feel free to DM us your flight confirmation number. We'd be more than happy to get this documented for you. -Bella"
X Link 2023-06-29T23:53Z 2.1M followers, [--] engagements
"@HannahGrubow Oh no Hannah Is the charge pending -Denia"
X Link 2023-06-30T00:17Z 2.1M followers, [--] engagements
"@Lisa_Pitts5 That is what what we like to hear Lisa We are glad you had fun onboard and hope to continue to create many memories with you -Denia"
X Link 2023-06-30T00:31Z 2.1M followers, [--] engagements
"@joshuabrown504 Hey there Thanks for thinking of us for your upcoming trip. While we don't have any promo codes to share at the moment we encourage you to sign up for email notifications about sales and Southwest news. Click here to sign up: -Chelsea"
X Link 2023-06-30T01:00Z 2.1M followers, [--] engagements
"@gimmeyerplate We regret your inconvenience and the added expense incurred when your flight was delayed as a result of circumstances beyond our control. In this situation we do not provide reimbursement for interim expenses. Feel free to follow up via DM for further discussion. -Denia"
X Link 2023-06-30T01:40Z 2.1M followers, [--] engagements
"@twisted14318 We appreciate you sharing this view with us Abby We hope to continue to welcome you onboard for many years to come πβ€π -Denia"
X Link 2023-06-30T01:49Z 2.1M followers, [--] engagements
"@dagqman Oh no David Feel free to DM us your confirmation number for a closer look. -Denia"
X Link 2023-06-30T03:17Z 2.1M followers, [--] engagements
"@Jaden_Reports We're just so excited that we now serve AHA Sparkling Water onboard Jaden. But to be honest it does make me feel a little better to know that I'm personally not the only one losing it here. Thanks for making me feel better. πβ€π -Katy"
X Link 2023-07-07T18:18Z 2.1M followers, [---] engagements
"@TheStockGuyTV There's nothing more refreshing than sharing the skies with you Hope we get the chance to welcome you onboard soon. -V"
X Link 2023-07-08T00:31Z 2.1M followers, [----] engagements
"@tkerbavaz You're so thoughtful Tim. Thanks for checking on us We're just very refreshed from drinking our new beverage onboard. AHA sparkling water. We hope to see you soon and have you try it for yourself. πβ€π -Katy"
X Link 2023-07-08T16:40Z 2.1M followers, [---] engagements
"What do you do in LA after hopping off the plane with a dream and a cardigan Asking for a friend"
X Link 2023-07-09T03:01Z 2.1M followers, 168.3K engagements
"@thediscgolfguy Thank you for choosing to fly with us Terry πβ€π -Alex"
X Link 2023-07-09T03:09Z 2.1M followers, [---] engagements
"@davemenatlarge Thanks for that feedback Dave We know that our snack selection may not appeal to every Customer so we allow Customers to bring their own snacks or meals onboard. And if you can find the small bag of chips for [--] cents again let a friend know.ππ -Tiara"
X Link 2023-07-09T03:20Z 2.1M followers, [--] engagements
"@tkradio We know how painful disruptions can be Toby and we're sorry to hear of your experience. Please DM your confirmation number so we can look into this and further document your concerns. -Amanda"
X Link 2023-07-09T19:53Z 2.1M followers, [---] engagements
"@ChristineMik Thanks for following up with us Our surprise will be sent via email so lastly please confirm the email on file in your Rapid Rewards account -Lina"
X Link 2023-07-09T23:41Z 2.1M followers, [--] engagements
"@Etherean007 We're so sorry to hear about the delay you're encountering. Please send us a DM with your confirmation number so we can take a closer look. -Lina"
X Link 2023-07-09T23:36Z 2.1M followers, [---] engagements
"@bigbroncosfan We are sorry to hear about your flight Daniel. Please feel free to send us your confirmation number in a DM if we may be of any assistance and we are here to help. -Walker"
X Link 2023-07-10T02:19Z 2.1M followers, [--] engagements
"Flying tomorrow and sad about missing the MLB All-Star game No need to worry With the Southwest Inflight Entertainment Portal free live TV offerings on WiFi-equipped flights you can watch the MLB All-Star game on FOX from [-----] feet That sounds like a home run to us.π"
X Link 2023-07-21T02:46Z 2.1M followers, 46.3K engagements
"@PRAISEGOD01 Thank you for reaching out to us. Regrettably we are not accepting new donation requests at this time. Nevertheless we wish you the absolute best with your foundation. We hope to have the honor of welcoming you onboard very soon. -Raven"
X Link 2023-07-10T19:13Z 2.1M followers, [--] engagements
"@lexwatchestv We sincerely apologize for falling short and letting you down lately Lex Please DM us if there's any assistance we may provide at this time. -Kayla"
X Link 2023-07-10T20:46Z 2.1M followers, [--] engagements
"@francois_design We're sorry for any frustration Jessica. It is never our intention to inconvenience you and we regret that your trip did not go as we all had hoped. Feel free to send us a DM w/ your confirmation number if you'd like to talk more. -Chelsea"
X Link 2023-07-10T22:51Z 2.1M followers, [--] engagements
"@AnnHaranDoc You have our sincere apologies for the disruption to your travel plans AnnHaranDoc. Please send us a DM with your confirmation number. We are here to help. -Chelsea"
X Link 2023-07-10T22:58Z 2.1M followers, [--] engagements
"@Underking001 Our apologies for the flight delay and this delayed response. We see Flight [----] was ultimately delayed a little over an hour and not over three hours like originally predicted but we regret any inconvenience resulting from this. (1/2) -Chelsea"
X Link 2023-07-10T23:45Z 2.1M followers, [--] engagements
"@Underking001 If you need any assistance please send us a DM. We are here to help. P.S. Please know that since confirmation numbers are secure information we suggest removing this information from public tweets and instead sending this to us in a private message. (2/2) -Chelsea"
X Link 2023-07-10T23:14Z 2.1M followers, [--] engagements
"@Brookie262 Hey there Brooke. I assure you that we have all hands on deck working to reunite you with your bag as quickly as possible. Please DM your bag report and/or confirmation number and I'd be happy to see if there is an update I can provide. -Anthony"
X Link 2023-07-10T23:13Z 2.1M followers, [--] engagements
"@Syreeta_J Researching the info you sent over now thanks for your patience. -Walker"
X Link 2023-07-10T23:45Z 2.1M followers, [--] engagements
"@roho385 We're sorry for any inconvenience Ron. Feel free to send us a DM with your confirmation number. We would be happy to take a closer look at what's going on. -Chelsea"
X Link 2023-07-11T00:11Z 2.1M followers, [--] engagements
"@ChickenLizV1 We're sorry for any disappointment with the communication provided to you about your flight delay. Your feedback is important to us so please send us a DM with your confirmation number. -Chelsea"
X Link 2023-07-11T01:19Z 2.1M followers, [--] engagements
"@mcoley Hello Michael Suggested Arrival Times for BNA: Domestic - [---] minutes International - [---] minutes Please let us know if you have any other questions and we are here to help -Walker"
X Link 2023-07-11T01:19Z 2.1M followers, [--] engagements
"@Walt_Conrad I'm sorry to hear about your flight experience Walt. Please feel free to send us a DM if we may be of any assistance and we are here to help. -Walker"
X Link 2023-07-11T03:24Z 2.1M followers, [--] engagements
"Comin in hot crisp fall getaways"
X Link 2023-07-11T14:54Z 2.1M followers, 11.5M engagements
"Be the one that got away"
X Link 2023-07-11T14:38Z 2.1M followers, 899K engagements
"@Imperfectrese Good morning There are many factors that influence the cost of a particular fare. Check out our Low Fare Calendar for the most up-to-date info about the fares available for your travel dates and destinations: We look forward to seeing you onboard -Jeni"
X Link 2023-07-11T13:51Z 2.1M followers, [--] engagements
"@BeeSaidDat Hey there Bee. We certainly apologize for any disappointment. Our sale fares are available for certain markets and flights and we regret if you haven't been able to take advantage of them - they get snatched up quickly -Brytani"
X Link 2023-07-11T13:55Z 2.1M followers, [--] engagements
"@MelissaZoe Hi Melissa We're sorry if you and your mother didn't receive sequential boarding positions. If you're interested in a prime boarding position you can check out our Upgraded Boarding offerings here: We look forward to welcoming you both onboard -Dakota"
X Link 2023-07-11T15:43Z 2.1M followers, [--] engagements
"@peterjoshua1985 Sorry to hear you weren't able to find a deal this time around Peter. We hope you'll be able to find something to your liking in the future. -Logan"
X Link 2023-07-11T17:50Z 2.1M followers, [---] engagements
"@DylanSummervill Hi Dylan. Rest assured we have already upgraded multiple systems and increased our winter preparedness on several levels. We appreciate your concern and we look forward to restoring your faith soon. π -Lina"
X Link 2023-07-11T19:04Z 2.1M followers, [--] engagements
"@thatiguy We're so sorry for any inconvenience Ira. Rest assured we are working as quickly as possible to get you on your way. We appreciate your bearing with us. -Chelsea"
X Link 2023-07-11T20:21Z 2.1M followers, [--] engagements
"@Christi40351838 That is definitely not what we want to hear and Im sorry to learn youre delayed at the gate. We boarded the aircraft in order to get ahead of the inclement weather as we must receive clearance from Air Traffic Control (ATC). Thanks for hanging in there w/ us Christina. -Raven"
X Link 2023-07-11T20:40Z 2.1M followers, [--] engagements
"@BrianGraves_AZ We sincerely apologize for letting you down lately Brian. Please DM us your confirmation number if we can take a closer look at your experience or provide any assistance at this time. -Kayla"
X Link 2023-07-12T00:16Z 2.1M followers, [--] engagements
"@almostfamous612 Very sorry to hear that youll be arriving to your destination later than originally scheduled. Ontime performance and communication are key to a successful operation. Please DM your confirmation number if youd like to further discuss. -Walker"
X Link 2023-07-12T04:14Z 2.1M followers, [--] engagements
"@JeffroBodilly Thanks for your patience. The previous Agent requested a refund of your full round-trip fare in error so the refund was denied as you are only due a refund of your return flight. (1/2) -Lina"
X Link 2023-07-12T04:50Z 2.1M followers, [--] engagements
"@fireguychicago Sorry to hear of the irregularities and delay in our response B. Besides the Travel Advisory that has been posted due to inclement weather in Chicago can you help provide the city pairs We're happy to look into this for you Feel free to DM us -Jeni"
X Link 2023-07-12T10:56Z 2.1M followers, [--] engagements
"@cameron_bryant Thank you for following up with us. For your security please delete the confirmation number from public view and allow me one moment to gather more info. -Alvaro"
X Link 2023-07-12T11:50Z 2.1M followers, [--] engagements
"@jacwalters Hi Jac Sorry to hear this Be sure to file a lost and found report with us here: Our Lost and Found Team will work with our friends in Orlando to locate the blanket and get it back to you just as soon as possible -Holden"
X Link 2023-07-12T12:46Z 2.1M followers, [--] engagements
"@NDot58 Same; thanks for sharing πβ€π -Patricia"
X Link 2023-07-12T14:09Z 2.1M followers, [--] engagements
"@sunpeaches100 We share mutual frustration towards this delay and sincerely apologize for the burden caused While our Agents at the airport may be your best resource please DM us if any assistance is needed. -Kayla"
X Link 2023-07-12T15:40Z 2.1M followers, [--] engagements
"@stcrawford Hello Steve. Preboarding is offered to Customers needing assistance for various reasons. We work hard to maintain the integrity of the boarding process while providing appropriate accommodations for all who fly. We're sorry for any disappointment. -Ashley"
X Link 2023-07-12T16:21Z 2.1M followers, [--] engagements
"What type of trip planner are you Do you have every minute of your itinerary planned out or do you improvise once you land"
X Link 2023-07-12T17:31Z 2.1M followers, 54.8K engagements
"@keepitsimple247 Sounds like the best of both worlds. We will always cherish the opportunity to have you onboard. Feel free to send us a DM with your account number for something special to use on our next adventure together. -Chelsea"
X Link 2023-07-12T17:15Z 2.1M followers, [---] engagements
"@NoelArellano29 So sorry to hear that Noel Feel free to send us a DM with your confirmation number to review your travels. Thank you. -Holden"
X Link 2023-07-12T17:37Z 2.1M followers, [--] engagements
"@BenGonzalezIII1 Gotta love the flexibility If you have a trip in the books with us please DM your confirmation number so we can make sure your trip is a memorable one. πβ€π -Brenna"
X Link 2023-07-12T18:40Z 2.1M followers, [---] engagements
"@arizonavol Thank you for bearing with us through the challenges arizonavol. We will always cherish being a part of your travel plans and we are confident your next trip with us will be much smoother. -Chelsea"
X Link 2023-07-13T01:16Z 2.1M followers, [--] engagements
"Our Flight Crew was thrilled to celebrate with Jessa on her way back from her trip. πβ€π We're proud to partner with @MakeAWish to grant wishes for kids like Jessa and this one was particularly sweet. Congrats Jessa #SouthwestHeart"
X Link 2023-07-14T21:39Z 2.1M followers, 61.4K engagements
"@leezac (1/2) Hi Elizabeth. Were so glad you asked about the benefits of your Southwest Rapid Rewards Plus Card. You will be reimbursed for up to two EarlyBird Check-In purchases each anniversary year (every [--] months). You can add EarlyBird Check-In to your -Ashley"
X Link 2023-07-14T14:00Z 2.1M followers, [--] engagements
"@leezac That is correct as long as you are using your eligible Southwest Rapid Rewards card and that you haven't used your complimentary EarlyBird already. -Ashley"
X Link 2023-07-14T14:04Z 2.1M followers, [--] engagements
"@PixiedustedAK Got it No worries I will be sure to document your kudos and pass them along -Denia"
X Link 2023-07-15T05:41Z 2.1M followers, [--] engagements
"RT if you need more views like this in your life. #WingletWednesday"
X Link 2023-07-19T19:47Z 2.1M followers, 59.9K engagements
"Freedom One. That's all"
X Link 2023-07-26T23:46Z 2.1M followers, 88.2K engagements
"Rumor has it the first person to come up when you type @ has to take you on a vacation to Hawaii. π"
X Link 2023-07-21T18:30Z 2.1M followers, 271.7K engagements
"Tell us your favorite city to visit without saying the name of the city"
X Link 2023-07-22T19:45Z 2.1M followers, 300.5K engagements
"@MsPeridot12 Hi there. We're sorry to learn that your goddaughter's luggage was wet when she arrived. Feel free to DM us her confirmation number so we can file a baggage report if she has not already. -Logan"
X Link 2023-07-24T16:01Z 2.1M followers, [--] engagements
"Ever wonder what a new plane smells like Aviation enthusiasts attending EAA AirVenture in Oshkosh Wis. found out this week. We took one of our newest Boeing [---] MAX8 aircraft to Oshkosh and brought some special guests along for the ride"
X Link 2023-07-26T23:46Z 2.1M followers, 34.4K engagements
"Butter landing incoming"
X Link 2023-08-06T13:05Z 2.1M followers, 70.9K engagements
"Looking fly"
X Link 2023-07-29T17:00Z 2.1M followers, 76.1K engagements
"In recognition of World Day Against Trafficking in Persons we're spotlighting one of our partners whose work is helping to end Human Trafficking - Rescue America"
X Link 2023-07-30T17:18Z 2.1M followers, 38.5K engagements
"@AmyImhoff1701 Sorry about the challenges you were having Amy It's possible that A1-A15 boarding positions are sold out and that's why you're having the issues w/ purchasing. Did you by chance already purchase a fare that includes Upgrade Boarding (UB) -Jeni"
X Link 2023-07-31T10:52Z 2.1M followers, [--] engagements
"Daily affirmation: I am amazing. I deserve the vacation. I will book the flight"
X Link 2023-07-31T17:00Z 2.1M followers, 96K engagements
"@t1d_teacher Hey Thomas Always a fun time when you get to check one of the liveries off your list πβ€π -Logan"
X Link 2023-08-02T15:43Z 2.1M followers, [--] engagements
"One like and we will release a new snack onboard"
X Link 2023-08-02T17:00Z 2.1M followers, 216.2K engagements
"@Ilangar We're sorry for the delay today. If we can assist through this channel feel free to send us a DM with your confirmation number. -Hannah"
X Link 2023-08-02T20:53Z 2.1M followers, [---] engagements
"@Ilangar We're disheartened to learn of the experience and we're so sorry for letting you down. Feel free to DM us more information if you'd like to further discuss. -Katy"
X Link 2023-08-03T05:45Z 2.1M followers, [--] engagements
"We just extended our published flight schedules through April [--] [----] which means your Spring Break flights just dropped. BOOK:"
X Link 2023-08-03T17:00Z 2.1M followers, 63K engagements
"@MommaHyland Our apologies that your checked luggage is damaged Tina. Have you reached out to a Baggage Service Office (BSO) Agent to file a claim -Tiara"
X Link 2023-08-04T02:11Z 2.1M followers, [--] engagements
"@ChadDavis10 Hello there Chad Send us a DM with your confirmation number or your Rapid Rewards account number to see what we can make happen on our end. -Denia"
X Link 2023-08-04T05:24Z 2.1M followers, [--] engagements
"Coming home from a summer vacation π€ booking a fall trip"
X Link 2023-08-04T17:00Z 2.1M followers, 37.9K engagements
"@Vr6kyd We'd love to share your kudos with the appropriate Leadership for their awareness. Please follow up with us in a DM with your confirmation number so we can get this sent overβ€ -Racquel https://x.com/messages/composerecipient_id=7212562 https://x.com/messages/composerecipient_id=7212562"
X Link 2023-08-04T20:01Z 2.1M followers, [--] engagements
"@Nathan_A14 Hey there Nathan. Sounds like we may need some more information. Please feel free to send us a DM with your confirmation number if we can be of assistance. -Dakota"
X Link 2023-08-05T11:13Z 2.1M followers, [--] engagements
"That fresh new plane smell"
X Link 2023-08-05T17:00Z 2.1M followers, 110.4K engagements
"Have you seen #FreedomOne in person"
X Link 2023-08-06T17:00Z 2.1M followers, 123.6K engagements
"@BubbaWex Sorry to hear you've been delayed on more than one occasion Glenn. Feel free to DM us your most recent confirmation number and we'll be glad to take a look. -Logan"
X Link 2023-08-07T10:57Z 2.1M followers, [--] engagements
"Last person that you texted has to bring you back a souvenir from their next trip. π"
X Link 2023-08-07T17:00Z 2.1M followers, 57.2K engagements
"@Hulkandthor We realize flying can sometimes be stressful but if there's anything we can do to help along the way please don't hesitate to reach out to us in a DM. We're happy to help πβ€π -Raven"
X Link 2023-08-08T18:22Z 2.1M followers, [--] engagements
"@freitag2155 Thanks for the kind words Betty We hope to see you again soon -Walker"
X Link 2023-08-08T23:28Z 2.1M followers, [--] engagements
"@rhyssmommie Hi there. Please know that we work hard to maintain the integrity of the boarding process while providing appropriate accommodations for all of our Passengers who fly with us. (1/2) -Holden"
X Link 2023-08-09T11:55Z 2.1M followers, [--] engagements
Limited data mode. Full metrics available with subscription: lunarcrush.com/pricing
/creator/twitter::SouthwestAir