# ![@PrimoWater Avatar](https://lunarcrush.com/gi/w:26/cr:twitter::390205432.png) @PrimoWater Primo Water

Primo Water posts on X about water, send, if you, happy the most. They currently have [-----] followers and [---] posts still getting attention that total [---] engagements in the last [--] hours.

### Engagements: [---] [#](/creator/twitter::390205432/interactions)
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::390205432/c:line/m:interactions.svg)

- [--] Week [---] +376%
- [--] Month [---] +189%
- [--] Months [-----] -83%
- [--] Year [------] +6,546%

### Mentions: [--] [#](/creator/twitter::390205432/posts_active)
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::390205432/c:line/m:posts_active.svg)

- [--] Week [--] +64%
- [--] Month [--] +260%
- [--] Months [--] -29%
- [--] Year [---] +2,775%

### Followers: [-----] [#](/creator/twitter::390205432/followers)
![Followers Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::390205432/c:line/m:followers.svg)

- [--] Week [-----] -0.12%
- [--] Month [-----] -0.12%
- [--] Months [-----] +2.90%
- [--] Year [-----] +9.50%

### CreatorRank: undefined [#](/creator/twitter::390205432/influencer_rank)
![CreatorRank Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::390205432/c:line/m:influencer_rank.svg)

### Social Influence

**Social category influence**
[stocks](/list/stocks)  [countries](/list/countries)  [technology brands](/list/technology-brands)  [finance](/list/finance)  [social networks](/list/social-networks)  [celebrities](/list/celebrities)  [travel destinations](/list/travel-destinations) 

**Social topic influence**
[water](/topic/water), [send](/topic/send), [if you](/topic/if-you), [happy](/topic/happy), [shop](/topic/shop), [in the](/topic/in-the), [we will](/topic/we-will), [reaching](/topic/reaching), [costco](/topic/costco), [attention](/topic/attention)

**Top accounts mentioned or mentioned by**
[@readyrefresh](/creator/undefined) [@stevero98922753](/creator/undefined) [@garyspornr](/creator/undefined) [@costco](/creator/undefined) [@tylerburton32](/creator/undefined) [@chriskellynba](/creator/undefined) [@franklindrebbin](/creator/undefined) [@chocolatetrini7](/creator/undefined) [@balancingacttv](/creator/undefined) [@sgately29](/creator/undefined) [@instockreport](/creator/undefined) [@railers08](/creator/undefined) [@dawncryptoweb](/creator/undefined) [@nickywraps](/creator/undefined) [@krisproblems2](/creator/undefined) [@ereboreum](/creator/undefined) [@penowski777](/creator/undefined) [@marilynlawrence](/creator/undefined) [@owlcatchalater](/creator/undefined) [@vmaceyka](/creator/undefined)

**Top assets mentioned**
[Costco Wholesale Corporation (COST)](/topic/costco)
### Top Social Posts
Top posts by engagements in the last [--] hours

"@J6Debutante Talk about luxury in a bottle Enjoy every sip and happy hydration 😍"  
[X Link](https://x.com/PrimoWater/status/1828531362128666795)  2024-08-27T20:33Z [----] followers, [--] engagements


"@sgately29 Hi NAME sorry to hear you'd like to cancel. Please DM us we'll take care of this for you. Thank you"  
[X Link](https://x.com/PrimoWater/status/1954995624136397282)  2025-08-11T19:57Z [----] followers, [--] engagements


"@HRHPearl We have sent you a DM"  
[X Link](https://x.com/PrimoWater/status/1956883021144977861)  2025-08-17T00:57Z [----] followers, [--] engagements


"@TigerTiger_cmy Hi there could you please send us a Private message and we will do our best to assist you"  
[X Link](https://x.com/PrimoWater/status/1957886943426904404)  2025-08-19T19:26Z [----] followers, [--] engagements


"@TaroMilk888 Hi there. Thank you for reaching out. Our Customer Service team at 800-728-5634 will be best equipped to help you with this matter and will assist you as quickly as possible. Customer Service is always available 8AM to 9PM Eastern Time Monday through Friday"  
[X Link](https://x.com/PrimoWater/status/1959884027990536383)  2025-08-25T07:42Z [----] followers, [--] engagements


"@Nursemangomarie Hi there could you please send us a Private message and we will do our best to assist you"  
[X Link](https://x.com/PrimoWater/status/1960058160263151881)  2025-08-25T19:14Z [----] followers, [--] engagements


"@Kevin__Hannan Hi Kevin. We'd like to look into this for you. Please send us a DM with the name associated with your account account number and phone number. Thank you"  
[X Link](https://x.com/PrimoWater/status/1960550527994876173)  2025-08-27T03:50Z [----] followers, [--] engagements


"@InStockReport Thank you for providing this information. We have submitted a request to have a technician sent out to each location to service and clean the refill stations. Please let us know if you need any further assistance"  
[X Link](https://x.com/PrimoWater/status/1961479535372673431)  2025-08-29T17:22Z [----] followers, [--] engagements


"@towne_chi Thanks for the love"  
[X Link](https://x.com/PrimoWater/status/1963996035442766046)  2025-09-05T16:01Z [----] followers, [--] engagements


"@jumav2 Hi there could you please send us a Private message and we will do our best to assist you"  
[X Link](https://x.com/PrimoWater/status/1964031052973809903)  2025-09-05T18:21Z [----] followers, [--] engagements


"@samandreano Were sorry for the frustration with your cooler's straw. The water should dispense properly and you shouldnt have to struggle or resort to pouring. Please DM us your cooler model and account details so we can connect you.💧"  
[X Link](https://x.com/PrimoWater/status/1964206337291640993)  2025-09-06T05:57Z [----] followers, [--] engagements


"@railers08 Hi there. Please send us a direct message so we can address you concern. Thank you"  
[X Link](https://x.com/PrimoWater/status/1964269456810508775)  2025-09-06T10:08Z [----] followers, [--] engagements


"@TVDeeva We have sent you a message"  
[X Link](https://x.com/PrimoWater/status/1964460969880346832)  2025-09-06T22:49Z [----] followers, [--] engagements


"@mwhiteeagle Hi Monica. We're concerned to hear that. This is something that we want to look into. Please send us a private message and we'll assist you"  
[X Link](https://x.com/PrimoWater/status/1965290637860680003)  2025-09-09T05:46Z [----] followers, [--] engagements


"@Money_13_ Thank you for bringing this to our attention. We understand how inconvenient it is when a refill machine is not functioning properly. We'll pass this onto our team to investigate and resolve the issue as quickly as possible. We appreciate your help"  
[X Link](https://x.com/PrimoWater/status/1966947147338666361)  2025-09-13T19:28Z [----] followers, [--] engagements


"@umairunieez Hi Umair could you please send us a Private message and we will do our best to assist you"  
[X Link](https://x.com/PrimoWater/status/1967581284231729431)  2025-09-15T13:28Z [----] followers, [--] engagements


"@JacksonWickNYC Hi there. We're sorry to hear about your recent troubles with our services. Please send us a private message and we'll address your concerns"  
[X Link](https://x.com/PrimoWater/status/1968195390508867616)  2025-09-17T06:08Z [----] followers, [--] engagements


"@MAOWL Thanks for flagging this Cheryl being rerouted without resolution is disappointing. Please DM us your account info so we can have the team review your request and get it routed to the right place"  
[X Link](https://x.com/PrimoWater/status/1968442339174621403)  2025-09-17T22:30Z [----] followers, [--] engagements


"@mbuckle72 Appreciate the heads-up. If your order settings arent saving properly we want to look into it. Please DM your account info so our team can help review and fix this for you"  
[X Link](https://x.com/PrimoWater/status/1968445002905702876)  2025-09-17T22:40Z [----] followers, [--] engagements


"@Baineser Hi there could you please send us a Private message and we will do our best to assist you"  
[X Link](https://x.com/PrimoWater/status/1970937356141183409)  2025-09-24T19:44Z [----] followers, [--] engagements


"@CHEERMOM9109 Weve noted the switch from paperless billing random charges and the fee that caught your attention. If youre open to it please DM your account details so we can flag this for a closer internal review. We appreciate you laying this out so clearly Lucy"  
[X Link](https://x.com/PrimoWater/status/1974240197173735816)  2025-10-03T22:28Z [----] followers, [--] engagements


"@dawncrypto_web Hi there could you send us a private message and we will do our best to sort out these delivery problems"  
[X Link](https://x.com/PrimoWater/status/1975580797043196032)  2025-10-07T15:15Z [----] followers, [--] engagements


"@___BDB___ Hi Brian could you send us a private message and we will do our best to help you resolve these billing issues"  
[X Link](https://x.com/PrimoWater/status/1978129171474767914)  2025-10-14T16:02Z [----] followers, [--] engagements


"@Dustyjs5z Hi Dusty. We're really sorry to hear about your experience and understand how frustrating this must be. Could you please send us a private message with your full name account number and best contact number Someone from our customer service team will reach out to you soon"  
[X Link](https://x.com/PrimoWater/status/1978720197377671272)  2025-10-16T07:10Z [----] followers, [--] engagements


"@essdaut It sounds like your recent billing and delivery experience hasnt matched what you initially signed up for. Please send us a DM with your account details so our team can review your charges and make sure everything is aligned correctly"  
[X Link](https://x.com/PrimoWater/status/1979042386832417002)  2025-10-17T04:30Z [----] followers, [--] engagements


"@nicky_wraps Hi Nick. We hear you. We replied to your DM. Thanks"  
[X Link](https://x.com/PrimoWater/status/1980444563530493982)  2025-10-21T01:22Z [----] followers, [--] engagements


"@JoannB59559120 We're concerned to hear that no one got back to you Joann. Please send us a DM with your contact information and the issues you experienced so we can help. Thanks"  
[X Link](https://x.com/PrimoWater/status/1980479713035403314)  2025-10-21T03:42Z [----] followers, [--] engagements


"@nicky_wraps Hi there. We understand how frustrating this is and we appreciate you bringing this to our attention. We would love to help and make sure this is handled. Could you please send us a private message with your account details We'll get this sorted out as soon as possible. Thanks"  
[X Link](https://x.com/PrimoWater/status/1980901555768262875)  2025-10-22T07:38Z [----] followers, [--] engagements


"@coookwithchris Hi there. We're concerned to hear that. This is something that we take very seriously. Please send us a private message with your contact details and we'll address your concerns"  
[X Link](https://x.com/PrimoWater/status/1983225776649511338)  2025-10-28T17:34Z [----] followers, [--] engagements


"@GodAnnunaki Hi there. We've responded through private message. Thank you"  
[X Link](https://x.com/PrimoWater/status/1983815428074827910)  2025-10-30T08:37Z [----] followers, [--] engagements


"@GoldenGirlSass @dawncrypto_web Thats tough we know how frustrating customer service issues can be. Please PM your account info so our team can take a closer look and help resolve this problem"  
[X Link](https://x.com/PrimoWater/status/1986097318135742748)  2025-11-05T15:44Z [----] followers, [--] engagements


"@finnc17 Hi there. We're concerned to hear about your experience with our website. Please send us a direct message and we'll address your concerns"  
[X Link](https://x.com/PrimoWater/status/1986424740383191062)  2025-11-06T13:25Z [----] followers, [--] engagements


"@lmaxdoolin Hi there. We're sorry to hear about your recent troubles with our customer service. We understand how frustrating that would be. Please send us a private message and we'll address your concerns"  
[X Link](https://x.com/PrimoWater/status/1986816197988331767)  2025-11-07T15:21Z [----] followers, [--] engagements


"@pmhrr4h Hello Pamela. Wed like to take a closer look and ensure everything is addressed properly with your dispenser. When you have a moment please send us a DM with your account info so we can help move this forward. Thank you for bringing this to our attention"  
[X Link](https://x.com/PrimoWater/status/1988842129074868377)  2025-11-13T05:31Z [----] followers, [--] engagements


"@SihannaYuga Hey we know billing bottle refunds invoice access and collections concerns can cause some concern and we want to help bring clarity. Please DM us with your full name account number and phone so we can review and follow up. Hope to hear from you soon. Thanks"  
[X Link](https://x.com/PrimoWater/status/1995589868240417210)  2025-12-01T20:24Z [----] followers, [--] engagements


"@myjeongpeaches Hi there thanks for checking in with us. We understand your delivery date changed in the app and wed like to take a closer look. Please send us a private message with your account info so we can follow up directly"  
[X Link](https://x.com/PrimoWater/status/1996802052928721170)  2025-12-05T04:41Z [----] followers, [--] engagements


"@EricShawnE79 Hi there thats definitely not the experience we aim forplease send us a private message with your account info so we can take a closer look and get this sorted"  
[X Link](https://x.com/PrimoWater/status/1996812820227232239)  2025-12-05T05:24Z [----] followers, [--] engagements


"@Krisproblems2 Hi Kristin. We completely understand how stressful receiving a situation like this can be and were very sorry for the confusion. To help us resolve this please send us a private message with your account details. Well review everything and make sure this gets corrected soon"  
[X Link](https://x.com/PrimoWater/status/1997264765190590817)  2025-12-06T11:20Z [----] followers, [--] engagements


"@Cal2013C Hi there thanks for reaching out here. Wed like to take a closer look at your request regarding the Costco credit and the leaking bottle. When you get a moment please send us a private message with your account info so we can follow up directly and move this along"  
[X Link](https://x.com/PrimoWater/status/1997448494466916600)  2025-12-06T23:30Z [----] followers, [--] engagements


"@jagadeesh1326 Hey there. We've seen and replied to your DM. Again we're so sorry about what you've been through and we look forward to making things right. Thank you for your continued patience"  
[X Link](https://x.com/PrimoWater/status/1998096617757389197)  2025-12-08T18:25Z [----] followers, [--] engagements


"@Pandora12290779 Hi Pandora. Thank you for bringing this to the attention of our social team. We understand your concern and frustration about the level of service that you've received. We've replied to you on Facebook"  
[X Link](https://x.com/PrimoWater/status/1998448691401675062)  2025-12-09T17:44Z [----] followers, [--] engagements


"@Garyspornr Hi Gary so sorry you've experienced excessive delivery cancellations. If you could please send us a direct message we'd like to further discuss and offer you a resolution as soon as possible. Thank you"  
[X Link](https://x.com/PrimoWater/status/2001772000465789168)  2025-12-18T21:50Z [----] followers, [--] engagements


"Choose the way you want to get your water💧: https://bit.ly/3yzqAHv https://bit.ly/3yzqAHv"  
[X Link](https://x.com/PrimoWater/status/1583588530575446017)  2022-10-21T22:38Z [----] followers, [--] engagements


"Are you type A or B Either way we got you. Find the perfect Water Dispenser for the whole fam here https://bit.ly/3jcL2c7 https://bit.ly/3jcL2c7"  
[X Link](https://x.com/anyuser/status/1603838602655715328)  2022-12-16T19:44Z [----] followers, [----] engagements


"What's your style A or B Either way we got you. Find the perfect Water Dispenser for the whole fam here https://bit.ly/3BOr3qR https://bit.ly/3BOr3qR"  
[X Link](https://x.com/anyuser/status/1605243945331658753)  2022-12-20T16:49Z [----] followers, [----] engagements


"@wwitchoftheeast This little cutie just made a fan out of us Thank you for choosing Primo Water 💙"  
[X Link](https://x.com/PrimoWater/status/1919108429345341615)  2025-05-04T19:14Z [----] followers, [--] engagements


"@gomukherjee That kind of wait time is beyond taxingwe hear you loud and clear Gourab. Please DM us your account info so we can have someone step in and move things forward for you"  
[X Link](https://x.com/PrimoWater/status/1927926463157678135)  2025-05-29T03:14Z [----] followers, [--] engagements


"@ereboreum Thirteen days without the water youve already paid for is absolutely something that needs attention. Please DM your account information so we can look into this and help get things moving"  
[X Link](https://x.com/anyuser/status/1933741013014630677)  2025-06-14T04:19Z [----] followers, [---] engagements


"@InStockReport Thank you for bringing this to our attention. We apologize for any inconvenience you've experienced. Please send us a DM with the addresses of the retailers for assistance with this issue"  
[X Link](https://x.com/PrimoWater/status/1960757577458778424)  2025-08-27T17:33Z [----] followers, [--] engagements


"@ChippyNYC Premium hydration is always at hand with Poland Spring water 💧"  
[X Link](https://x.com/PrimoWater/status/1998636894662365433)  2025-12-10T06:12Z [----] followers, [--] engagements


"@gracethunderber @elonmusk Saratoga water has become synonymous with quality carefully curated spring water 💧 💙"  
[X Link](https://x.com/PrimoWater/status/1998640441269325837)  2025-12-10T06:26Z [----] followers, [--] engagements


"@benjaminakar @tembo Saratoga Water offers the necessary motivation to boost productivity 💧 💙"  
[X Link](https://x.com/PrimoWater/status/1998647735398912409)  2025-12-10T06:55Z [----] followers, [--] engagements


"@__ICyou We can totally relate 💙"  
[X Link](https://x.com/PrimoWater/status/1998649523074163069)  2025-12-10T07:02Z [----] followers, [--] engagements


"@tadasgedgaudas When Saratoga is at hand we can totally understand 💧 💙"  
[X Link](https://x.com/PrimoWater/status/1998721094656663845)  2025-12-10T11:46Z [----] followers, [--] engagements


"@SteveRo98922753 Hi there. We're so sorry that it's been such a hassle getting the help you need. We've replied to your DM and hope we can help get your issues solved as soon as possible. Thanks for your continued patience"  
[X Link](https://x.com/PrimoWater/status/1998802631444078983)  2025-12-10T17:10Z [----] followers, [--] engagements


"@OfficiallyIce Now that is some serious love for Poland Spring water 💧 💚"  
[X Link](https://x.com/PrimoWater/status/1999000610998231204)  2025-12-11T06:17Z [----] followers, [--] engagements


"@Brandontweetss We can totally relate. Poland Spring water is authentic as Mother Nature 💚"  
[X Link](https://x.com/PrimoWater/status/1999007900354621806)  2025-12-11T06:46Z [----] followers, [--] engagements


"@Krisproblems2 Hi Kristin. We're so glad to hear that. Please feel free to send us a private message if you require further support. We'll be happy to assist you. Stay hydrated 💙"  
[X Link](https://x.com/PrimoWater/status/1999026374766473363)  2025-12-11T08:00Z [----] followers, [--] engagements


"@OpenedCreation Clean sparkling water is always at hand 💧 💙"  
[X Link](https://x.com/PrimoWater/status/1999031357717057732)  2025-12-11T08:19Z [----] followers, [--] engagements


"@operskapevacica Hi there. We're sorry youve been dealing with ongoing billing issues and late fees you should be able to get a simple accurate revised bill without all this back-and-forth. We have sent you a private message to address your issues"  
[X Link](https://x.com/PrimoWater/status/1999151816794046638)  2025-12-11T16:18Z [----] followers, [--] engagements


"@n0tsorryy Saratoga Water to uplifts spirit and quench your thirst 💙"  
[X Link](https://x.com/PrimoWater/status/1999507484344471774)  2025-12-12T15:51Z [----] followers, [--] engagements


"@malhi43621 Premium hydration on the go 💙"  
[X Link](https://x.com/PrimoWater/status/1999545350185468017)  2025-12-12T18:22Z [----] followers, [--] engagements


"@cruiseship10 Thanks for reaching out about this. We appreciate you pointing this out and will be sure to pass it along to our team as we continue working to improve the experience. Consumer feedback plays a big part in helping us to continuously improve our products"  
[X Link](https://x.com/PrimoWater/status/1999704792910758022)  2025-12-13T04:55Z [----] followers, [--] engagements


"@MonicaExplosion Hi Monica We hear your communication concerns. So we can help please send us a DM. Thanks"  
[X Link](https://x.com/PrimoWater/status/2001079973726065022)  2025-12-17T00:00Z [----] followers, [--] engagements


"@JamesHollo80159 Hi James thanks for reaching out. We can tell things havent gone the way they should. If youre open to it please send us a private message with your account info so we can take a closer look and make this easier moving forward"  
[X Link](https://x.com/PrimoWater/status/2002140235635753016)  2025-12-19T22:13Z [----] followers, [--] engagements


"@athika_md @walmarthelp @Walmart Thank you for bringing this to the attention of our social team. We've passed this information along to our internal team to look into"  
[X Link](https://x.com/PrimoWater/status/2003182205296648389)  2025-12-22T19:13Z [----] followers, [--] engagements


"@Garyspornr Hi Gary. Thank you for alerting our social team to this. We've replied to your DM"  
[X Link](https://x.com/PrimoWater/status/2003233158234259852)  2025-12-22T22:36Z [----] followers, [--] engagements


"@Garyspornr Hi Gary. Thank you again for alerting us to this. We've replied to your DM"  
[X Link](https://x.com/PrimoWater/status/2003559199620374845)  2025-12-23T20:11Z [----] followers, [--] engagements


"@haughtsensation Can you send us a DM so we can look into this These billing concerns nd no shows have proabably been pretty frustrating. We want to make sure we help you out. We hope to hear back from you soon. Thanks for your patience"  
[X Link](https://x.com/PrimoWater/status/2003894982709567877)  2025-12-24T18:26Z [----] followers, [--] engagements


"@reybeez Thank you for flagging this We would like to look into this further. Please send us a DM with the store details so we can help. Thanks"  
[X Link](https://x.com/PrimoWater/status/2005379996525723658)  2025-12-28T20:47Z [----] followers, [--] engagements


"@TheKyleBowers Hi - Great question The color of the cap represents the type of water that is in the bottle. Hope this information helps"  
[X Link](https://x.com/PrimoWater/status/2005669629465591974)  2025-12-29T15:57Z [----] followers, [--] engagements


"@stephaniedt2 @Costco We understand that continued billing issues can be very concerning. You came to right place for help. Could you please send us a DM so we can help get this resolved We hope to hear back from you soon. Thanks so much"  
[X Link](https://x.com/PrimoWater/status/2005681442458677635)  2025-12-29T16:44Z [----] followers, [--] engagements


"@mommawassi We hear you thats frustrating. Thanks for flagging this for us. Weve passed the feedback along to the appropriate team"  
[X Link](https://x.com/PrimoWater/status/2005916596733186502)  2025-12-30T08:19Z [----] followers, [--] engagements


"@Camer0n_Crazie Hi Jon. We're sorry to hear about your troubles with our services. That is definitely not the kind of experience we want for you. Please send us a direct message and we'll address your concerns"  
[X Link](https://x.com/PrimoWater/status/2007012003647226182)  2026-01-02T08:52Z [----] followers, [--] engagements


"@Jennie867513426 Hi there. Were sorry to hear about the issues with your returned bottles and understand how upsetting this must be. This is not the experience we want for you. Please send us a private message as we'd like to review your account and look into your issues"  
[X Link](https://x.com/PrimoWater/status/2008827808437391818)  2026-01-07T09:07Z [----] followers, [--] engagements


"@ashanker Hi there so sorry hear you've experienced constant delivery delays. We've got your account number. However in a private message can you provide your full name on the account and phone number as well Thank you"  
[X Link](https://x.com/PrimoWater/status/2009368728622789098)  2026-01-08T20:56Z [----] followers, [--] engagements


"@penowski777 Hi there thanks for reaching out. Pricing at refill stations is typically set by the individual retailers. Please follow this link: to locate other exchange locations near you. https://primowater.com/find-shop/ https://primowater.com/find-shop/"  
[X Link](https://x.com/PrimoWater/status/2009848297146429782)  2026-01-10T04:42Z [----] followers, [--] engagements


"@penowski777 We understand why that would be confusing. Primo Water provides the branded refill machines and water system at participating retail locations. Pricing may vary by location and we appreciate you sharing your feedback with us"  
[X Link](https://x.com/PrimoWater/status/2009886523865321901)  2026-01-10T07:14Z [----] followers, [--] engagements


"@MarilynLawrence Hi Marilyn. Thank you for bringing this to our attention. Were sorry for the frustration this has caused. Please send us a direct message with your account details so we can look into this right away and help get the pickup scheduled"  
[X Link](https://x.com/PrimoWater/status/2010695598777815256)  2026-01-12T12:49Z [----] followers, [--] engagements


"@lizzrod @Costco This is unacceptable. Thank you for reaching out and brining this to our attention. Could you please send us a DM so we can look into this We hope to hear back from you soon"  
[X Link](https://x.com/PrimoWater/status/2011485975327776918)  2026-01-14T17:10Z [----] followers, [--] engagements


"@MarilynLawrence Thank you for the update Marilyn. We appreciate you letting us know and we're glad someone has completed the pick-up. If theres anything else you need feel free to reach out"  
[X Link](https://x.com/PrimoWater/status/2011601481804259601)  2026-01-15T00:49Z [----] followers, [--] engagements


"@ElizabethS77658 Hi there. We're concerned to hear that as that is not the kind of service we want to provide. Please send us a private message with your contact details and we'll look into this matter"  
[X Link](https://x.com/PrimoWater/status/2011711409638240301)  2026-01-15T08:05Z [----] followers, [--] engagements


"@SteveRo98922753 We've replied to your DM Steve"  
[X Link](https://x.com/PrimoWater/status/2012939036361388089)  2026-01-18T17:23Z [----] followers, [--] engagements


"@owlcatchalater Hi there. We understand your billing concerns and we appreciate you bringing this to our attention. Please send us a DM with your account information so our team can help. Thank you"  
[X Link](https://x.com/PrimoWater/status/2012999948413866443)  2026-01-18T21:26Z [----] followers, [--] engagements


"@VMaceyka Hi there. We're sorry you havent heard back thats not the experience we want. Please send us a private message with your account info so we can get on it right away"  
[X Link](https://x.com/PrimoWater/status/2013585837942804858)  2026-01-20T12:14Z [----] followers, [--] engagements


"@SteveRo98922753 Hi Steve we're truly sorry to hear about the issues you've encountered with your delivery and the frustration this has caused. Please note that we have replied to your Direct Message and that a representative will get back to you shortly"  
[X Link](https://x.com/PrimoWater/status/2014052669329924552)  2026-01-21T19:09Z [----] followers, [--] engagements


"@ThesmallMaple1 Hi there. Thanks for bringing this to our attention. Could you please send us a private message with your account information and best contact number Our team will reach out to you directly and make sure this is addressed"  
[X Link](https://x.com/PrimoWater/status/2015017324869292474)  2026-01-24T11:02Z [----] followers, [--] engagements


"@Dastylishfoodie @shop Nice and organized we love it 💙"  
[X Link](https://x.com/PrimoWater/status/2016203389479051453)  2026-01-27T17:35Z [----] followers, [--] engagements


"@PaulaDeene Hi Paula. We would be happy to help you directly. Please send us a DM. Thanks"  
[X Link](https://x.com/PrimoWater/status/2018832738799808872)  2026-02-03T23:43Z [----] followers, [--] engagements


"@_HRH_Victoria_ @GadSaad Thank you for reaching out this person is not a employee of Primo Water or Canadian Springs"  
[X Link](https://x.com/PrimoWater/status/1821896807015751796)  2024-08-09T13:10Z [----] followers, [--] engagements


"@Huxleys_Vision @GadSaad This person is not a employee of or affiliated with Primo Water"  
[X Link](https://x.com/PrimoWater/status/1822197909061853504)  2024-08-10T09:06Z [----] followers, [--] engagements


"@2SteveThrower2 This person is not an employee of or affiliated with Primo Water"  
[X Link](https://x.com/PrimoWater/status/1822199110218232275)  2024-08-10T09:11Z [----] followers, [--] engagements


"@NotWith_TheShit At Primo Water we are committed to inspiring healthier lives through water your way. While keeping our customer focus we must periodically update our pricing to reflect operating costs and continue to provide quality drinking water"  
[X Link](https://x.com/PrimoWater/status/1828812117786394711)  2024-08-28T15:09Z [----] followers, [---] engagements


"@TylerBurton32 Hi there. We're concerned to hear that you've had this issue. Please send us a DM with more information so we can look into this. Thank you"  
[X Link](https://x.com/PrimoWater/status/1890434577002279417)  2025-02-14T16:15Z [----] followers, [--] engagements


"@Aloyalpedocrat We appreciate you bringing this to our attention. The pre-authorization typically adjusts to the correct amount. If you were charged incorrectly we want to make it right. Please PM us with your details and the locations so we can investigate further"  
[X Link](https://x.com/PrimoWater/status/1890917302603841942)  2025-02-16T00:13Z [----] followers, [--] engagements


"@TylerBurton32 We sincerely apologize for the delay in response. Your issue has been escalated to our Customer Service Team and since were currently outside of normal business hours someone will reach out to you as soon as we resume. We truly appreciate your patience and understanding"  
[X Link](https://x.com/PrimoWater/status/1891297476935573621)  2025-02-17T01:23Z [----] followers, [--] engagements


"@TylerBurton32 Hey there Tyler we've sent you a DM"  
[X Link](https://x.com/PrimoWater/status/1891518037628457164)  2025-02-17T16:00Z [----] followers, [--] engagements


"@katacamado We're concerned to hear that you're having trouble with one of your dispensers David. Please send us a private message so that we can help. Thanks"  
[X Link](https://x.com/PrimoWater/status/1891657636690485629)  2025-02-18T01:15Z [----] followers, [--] engagements


"@ilainon We're sorry you've been on hold for so long. We understand your frustration. If you still need assistance please DM us and we would be happy to help"  
[X Link](https://x.com/PrimoWater/status/1891960555658768768)  2025-02-18T21:18Z [----] followers, [--] engagements


"@23aguilar Were so sorry to hear this James Your experience is very concerning and we want to make things right. Please send us a DM with your full name account details and best contact info so we can assist you. Thank you"  
[X Link](https://x.com/PrimoWater/status/1892091225445998644)  2025-02-19T05:57Z [----] followers, [--] engagements


"@jill_mcelroy Hi Jill. We're concerned to hear your deliveries have been missed Please send us a DM so we can look into this. Thanks"  
[X Link](https://x.com/PrimoWater/status/1892973214801821968)  2025-02-21T16:22Z [----] followers, [--] engagements


"@samvasquez00 @DrinkSparkletts We understand how concerning an unauthorized charge can be and want to get this resolved for you Samantha. Please DM us with your account details so we can look into this further. We appreciate you reaching out"  
[X Link](https://x.com/PrimoWater/status/1893069654459064652)  2025-02-21T22:45Z [----] followers, [--] engagements


"@wmdpower We understand how important reliable service is. Consistency in deliveries is a priority and we never want to fall short of expectations. We would like the chance to make it right. Please send us a DM with your account details so we can look into this further"  
[X Link](https://x.com/PrimoWater/status/1894931445195370517)  2025-02-27T02:03Z [----] followers, [--] engagements


"@tomkapsidelis We're concerned to hear about your experience with our customer and delivery services Tom. Please send us a private message with your account information so we can look into this. Thank you"  
[X Link](https://x.com/PrimoWater/status/1896204302483333129)  2025-03-02T14:21Z [----] followers, [--] engagements


"@lirianoramonjr Hi there. We're so sorry to hear that you're having such a hard time while doing business with us. We hate that we've disappointed you and we want to make it right. If you don't mind could you please DM us so we can connect with you Hope to hear back from you soon. Thank you"  
[X Link](https://x.com/PrimoWater/status/1900254302192492781)  2025-03-13T18:35Z [----] followers, [--] engagements


"@RideOnGravel @polkcohealth We're concerned to hear about your experience with your purchase. Please send us a private message so we can look into this. Thank you"  
[X Link](https://x.com/PrimoWater/status/1901322941100396616)  2025-03-16T17:21Z [----] followers, [--] engagements


"@nikovardalos We're so sorry that you've had such a negative experience working with us. If you don't mind could you please send us a DM and tell us more about what you've been through and how we can help Hope to hear back from you soon. Thanks"  
[X Link](https://x.com/PrimoWater/status/1902381487858635201)  2025-03-19T15:27Z [----] followers, [--] engagements


"@Austin_W_ We're so sorry you haven't had the best experience with us. We can certainly understand your frustration. Please send us a DM so we can help you Hope to hear from you soon. Thanks"  
[X Link](https://x.com/PrimoWater/status/1902799759901069731)  2025-03-20T19:09Z [----] followers, [--] engagements


"@itspatrickfrank Cheers to staying hydrated in style 👏💙"  
[X Link](https://x.com/PrimoWater/status/1905006488604565692)  2025-03-26T21:18Z [----] followers, [--] engagements


"@Burnt_Retina Hello thank you for making us aware of this please send us a DM with your information so that we may properly assist you"  
[X Link](https://x.com/PrimoWater/status/1906740041377890326)  2025-03-31T16:07Z [----] followers, [--] engagements


"@CAA20202020 We're so sorry you've had such a hard time while trying to cancel your delivery services. While we're sad to see you go we are here to help. Please send us a DM so we can assist you right away. Thanks for your continued patience"  
[X Link](https://x.com/PrimoWater/status/1907101375571411015)  2025-04-01T16:02Z [----] followers, [--] engagements


"@JohnnyWubz Hello. We would hate to lose you. If you don't mind could you please send us a DM with your account information so we can connect with you about this right away We look forward to hearing from you. Thank you"  
[X Link](https://x.com/PrimoWater/status/1907430040628842886)  2025-04-02T13:48Z [----] followers, [--] engagements


"@planetcheff Wed like to take a closer look at whats been happening with your account and make it rightplease send us a PM with your account info so we can escalate this to the appropriate team for further support. We appreciate you bringing this to our attention"  
[X Link](https://x.com/PrimoWater/status/1907948145960472579)  2025-04-04T00:07Z [----] followers, [--] engagements


"@SunLike615005 Hi there Thank you for reaching out and we're sorry to hear about the frustrations you're experiencing. Please send us your customer information via direct message and our team will be happy to assist you further with resolving this matter"  
[X Link](https://x.com/PrimoWater/status/1908129541626695683)  2025-04-04T12:08Z [----] followers, [--] engagements


"@runflycook We're concerned to hear about your experience with our delivery and customer service Melissa. Please send us a private message with your account information so we can help. Thank you"  
[X Link](https://x.com/PrimoWater/status/1909309362117410915)  2025-04-07T18:16Z [----] followers, [--] engagements


"@Karnie_B Hi Karnie. We're concerned to see this. Please send us a DM with more information so we can help. Thanks"  
[X Link](https://x.com/PrimoWater/status/1909357841552458048)  2025-04-07T21:29Z [----] followers, [--] engagements


"@BruceTweets007 Hello Bruce. We are extremely disappointed to learn about your situation. This is not the kind of service we want you to have. Please send us a DM with your concerns and we will work together to resolve them soon"  
[X Link](https://x.com/PrimoWater/status/1909597197231865962)  2025-04-08T13:20Z [----] followers, [--] engagements


"@Karnie_B Of course Please let us know if you need any further assistance"  
[X Link](https://x.com/PrimoWater/status/1909919851734245508)  2025-04-09T10:42Z [----] followers, [--] engagements


"@ChrisKellyNBA Hi Chris. This is definitely not the quality of service we want you to experience. Please send us a DM so we can help. Thanks"  
[X Link](https://x.com/PrimoWater/status/1911926338606227490)  2025-04-14T23:35Z [----] followers, [--] engagements


"@fnf8guy Hey there Please send us a DM and we'll be more than happy to help you out"  
[X Link](https://x.com/PrimoWater/status/1912172972187451694)  2025-04-15T15:55Z [----] followers, [--] engagements


"@ScratchCatering Thank you for reaching out. We offer a bottom load dispenser with ice maker function for purchase at our retail partners Lowes and Home Depot. Check with your local retailers or online for more information"  
[X Link](https://x.com/PrimoWater/status/1912560641262379313)  2025-04-16T17:36Z [----] followers, [--] engagements


"@hdottydot @Costco Hi there. We're sorry you've had a negative experience with us. Please send us a DM if there is anything else we can do to help. Thanks so much for reaching out"  
[X Link](https://x.com/PrimoWater/status/1912600190642446757)  2025-04-16T20:13Z [----] followers, [--] engagements


"@sizetenpoint5 We're so sorry that you've had such a negative experience with us. Please send us a DM so we can help you. We hope to hear back from you soon. Thank you"  
[X Link](https://x.com/PrimoWater/status/1914096190846644380)  2025-04-20T23:17Z [----] followers, [--] engagements


"@City_Hall_Dobby Hi August We value your feedback and want to ensure your concerns are addressed. Kindly send us an PM with your account details so that we can investigate the matter and provide a satisfactory resolution. Thank you for your understanding and patience"  
[X Link](https://x.com/PrimoWater/status/1914283105126428785)  2025-04-21T11:40Z [----] followers, [--] engagements


"@ABDuo93305059 Hi How can we help"  
[X Link](https://x.com/PrimoWater/status/1914367199990476917)  2025-04-21T17:14Z [----] followers, [--] engagements


"@ABDuo93305059 Hi Could you please DM us we'd like to further investigate and resolve your issues please. Thank you"  
[X Link](https://x.com/PrimoWater/status/1914367648982278655)  2025-04-21T17:16Z [----] followers, [--] engagements


"@LarryLeonidas @1kahili Hi Larry Could you please DM us we'd like to see if we can resolve this for you. Thank you"  
[X Link](https://x.com/PrimoWater/status/1914399860935086143)  2025-04-21T19:24Z [----] followers, [--] engagements


"@ElenaMarthiux This is completley unacceptable and we want to help. Could you please send us a DM so we can look into this as soon as possible. We hope to hear back from you soon. Thank you"  
[X Link](https://x.com/PrimoWater/status/1914729317713523114)  2025-04-22T17:13Z [----] followers, [--] engagements


"@gloria_hillard Hi we are very sorry for the experience you've had. Can you please DM us We'd like to gather some information and get this resolved for you. Thank you"  
[X Link](https://x.com/PrimoWater/status/1914849316310561195)  2025-04-23T01:10Z [----] followers, [--] engagements


"@franklindrebbin We understand how inconvenient a missed delivery can be and know you expected better Frank your trust matters and we want to make this right. Please DM us with thee details tied to your account so we can look into this"  
[X Link](https://x.com/PrimoWater/status/1915612446686876029)  2025-04-25T03:42Z [----] followers, [--] engagements


"@st0neywitch Love seeing the Primo ripple effect in action one household at a time"  
[X Link](https://x.com/PrimoWater/status/1915613867033370812)  2025-04-25T03:48Z [----] followers, [--] engagements


"@JDbumblebee We're so sorry for the confusion with your account and the long hold times. We can completely understand your frustration and we want to look into it for you. Please send us a DM so we can assist you as soon as possible. Thanks so much for your continued patience"  
[X Link](https://x.com/PrimoWater/status/1915917809810293183)  2025-04-25T23:56Z [----] followers, [--] engagements


"@franklindrebbin Hi Thank you for reaching out. We're sorry to hear about your frustrating experience. We'd love to help Please send us a PM with your contact details so we can assist you further"  
[X Link](https://x.com/PrimoWater/status/1917216821729444073)  2025-04-29T13:58Z [----] followers, [--] engagements


"@DaPeoplesChimp @franklindrebbin Hi Thank you for reaching out. We're sorry to hear about your frustrating experience. We'd love to help Please send us a PM with your contact details so we can assist you further"  
[X Link](https://x.com/PrimoWater/status/1917580851719684439)  2025-04-30T14:04Z [----] followers, [--] engagements


"@JackieH2025 That experience definitely does not reflect the level of care we aim to providethank you for bringing it to our attention. Delivery should be accompanied by guidance for any customers. Please PM us with the details linked to the account so we can make this right"  
[X Link](https://x.com/PrimoWater/status/1917705459319910440)  2025-04-30T22:19Z [----] followers, [--] engagements


"@NJ_Shore65 We're so sorry to hear that you've been having so much trouble since starting services with us. If you don't mind could you please send us a DM so we can assist you We hope to hear back from you soon. Thanks so much"  
[X Link](https://x.com/PrimoWater/status/1918005141921321119)  2025-05-01T18:10Z [----] followers, [--] engagements


"@LazyNLaLaLand That kind of hold time is far from the experience we want to providewe know your time is valuable. Please PM us with the details linked to your account so we can look into this and get you the help you need"  
[X Link](https://x.com/PrimoWater/status/1918057365179334918)  2025-05-01T21:38Z [----] followers, [--] engagements


"@ChrisKellyNBA We're sorry to hear this and we'd like to help you out Chris. Please send us a DM with more details. Thanks"  
[X Link](https://x.com/PrimoWater/status/1919002905765404680)  2025-05-04T12:15Z [----] followers, [--] engagements


"@stillchilled04 Hi Thank you for reaching out. We'd love to assist you with this. Could you please DM us your contact information so we can help you further"  
[X Link](https://x.com/PrimoWater/status/1919446718598250626)  2025-05-05T17:38Z [----] followers, [--] engagements


"@SarcasticCatMom Hi Megan we are terrible sorry for the experience you and your work place have received. Can you please have the account holder contact us We would love to take care of this as soon as possible"  
[X Link](https://x.com/PrimoWater/status/1919473871276716453)  2025-05-05T19:26Z [----] followers, [--] engagements


"@jan12091 Hi Jan. We're concerned to hear that there have been billing and address issues. Please send us a DM with your account information so we can help. Thanks"  
[X Link](https://x.com/PrimoWater/status/1919520908202369373)  2025-05-05T22:33Z [----] followers, [--] engagements


"@ChrisKellyNBA Hi Chris. We understand your frustration and we would like to help. Please send us a DM with your account information so we can assist. Thank you"  
[X Link](https://x.com/PrimoWater/status/1919565169320919282)  2025-05-06T01:29Z [----] followers, [--] engagements


"@chocolatetrini7 @ReadyRefresh We're so sorry that you've had such a hard time working with us. If you don't mind could you please send us a DM so we can assist you right away We hope to hear back from you soon. Thank you"  
[X Link](https://x.com/PrimoWater/status/1919788887276147149)  2025-05-06T16:18Z [----] followers, [---] engagements


"@faroutmadman @chocolatetrini7 @ReadyRefresh We're so sorry for the trouble. Please DM us so we can help. Thanks"  
[X Link](https://x.com/PrimoWater/status/1919816640234938863)  2025-05-06T18:08Z [----] followers, [---] engagements


"@JonBushey Hi Jon we are so sorry about our extended hold times at this moment. Please DM us and we will do our best to help you. Thank you"  
[X Link](https://x.com/PrimoWater/status/1919906459946557867)  2025-05-07T00:05Z [----] followers, [--] engagements


"@Sally_J_Cruz Hi Sally we apologize for your experience. Your satisfaction is our top priority. Please DM us we will love to address your questions/concerns and offer a resolution. Thank you"  
[X Link](https://x.com/PrimoWater/status/1919938159615324377)  2025-05-07T02:11Z [----] followers, [--] engagements


"@JonBushey @ReadyRefresh We're so glad that you were able to get things resolved Jon. We truly appreciate your patience. Please don't hesitate to reach out if you ever need anything else. Thank you"  
[X Link](https://x.com/PrimoWater/status/1920197579897176072)  2025-05-07T19:22Z [----] followers, [--] engagements


"@b_ryan78 @bbb_us @WSJbusiness Hi there please accept our apologies for the extended hold times. We are working hard to address all of our customers inquires. You could be please DM us with your account information we'd like to investigate this and address it as soon as possible"  
[X Link](https://x.com/PrimoWater/status/1921965616468025605)  2025-05-12T16:28Z [----] followers, [---] engagements


"@b_ryan78 @bbb_us @WSJbusiness Hi Thank you for your feedback We would love the opportunity to assist you with your account. Could you please direct message us your contact information so that we can better assist with this matter Thanks"  
[X Link](https://x.com/PrimoWater/status/1922383320412836341)  2025-05-13T20:07Z [----] followers, [--] engagements


"@shopyellowberry @jef111 @ReadyRefresh Hi there we are so sorry to hear your experience. Could you please DM us we'd be happy to address your questions and concerns as soon as possible. Thank you"  
[X Link](https://x.com/PrimoWater/status/1922419451376365909)  2025-05-13T22:31Z [----] followers, [--] engagements


"@drforster78 We're so sorry you haven't been able to get in touch. We understand your frustration and we're here to help. Please send us a DM so we can get in contact with you. Thank you"  
[X Link](https://x.com/PrimoWater/status/1922660997472415897)  2025-05-14T14:31Z [----] followers, [--] engagements


"@RSakitis Not being able to reach support is absolutely not the experience we want for you. If you could send us a PM with your account information well make sure this gets addressed"  
[X Link](https://x.com/PrimoWater/status/1922856248338178435)  2025-05-15T03:27Z [----] followers, [--] engagements


"@Thrash246 Its definitely not what anyone expects to go nearly a month without a delivery especially when youre counting on it. If you could send us a PM with your account information well make sure this gets the attention it needs and work to get things back on track"  
[X Link](https://x.com/PrimoWater/status/1923200717533159544)  2025-05-16T02:15Z [----] followers, [--] engagements


"@Kurtpimentel Its clear that after multiple calls credits promised and repeated rescheduling waiting this long for a monthly delivery is far from ideal. If you could send us a PM with your account information well take a deeper look and work toward getting this resolved for you"  
[X Link](https://x.com/PrimoWater/status/1923510590175092965)  2025-05-16T22:47Z [----] followers, [--] engagements


"@foodblogz @ReadyRefresh Hi there could you please DM us we'd like to look into this and get it resolved as soon as possible. Thank you"  
[X Link](https://x.com/PrimoWater/status/1923762613260869933)  2025-05-17T15:28Z [----] followers, [--] engagements


"@kellidjones Its clear that having your first delivery go smoothly and then facing issues with refills account recognition and unexpected charges is far from what anyone expects. Please send us a PM with your account information well take a closer look and work to get this sorted out"  
[X Link](https://x.com/PrimoWater/status/1923878242085191724)  2025-05-17T23:08Z [----] followers, [--] engagements


"@born_like_dis Its clear that dealing with unexpected charges delivery delays and challenges reaching out for support can be disappointing. If you could send us a DM with your account information well make sure to take a deeper look and help get this resolved for you"  
[X Link](https://x.com/PrimoWater/status/1923880125440946216)  2025-05-17T23:15Z [----] followers, [--] engagements


"@ArtooSwickToo Its clear that seeing the refill station in that condition isnt what anyone expects when stopping by to fill up. If you could send us a PM with the exact store address well make sure its looked into"  
[X Link](https://x.com/PrimoWater/status/1923903969941713005)  2025-05-18T00:50Z [----] followers, [--] engagements


"@freelancingvibe Hi Miranda could you please DM us we'd be happy to address your questions and concerns. Thank you"  
[X Link](https://x.com/PrimoWater/status/1924485795160764513)  2025-05-19T15:22Z [----] followers, [--] engagements


"@JamesHillTV Hi James please accept our apologies it's obvious this merger has cause some disturbances but we are doing our best to handle everyone's questions and concerns. Could you please DM us We'd like to address yours as soon as possible. Thank you"  
[X Link](https://x.com/PrimoWater/status/1924500924149403988)  2025-05-19T16:22Z [----] followers, [--] engagements


"@Change4LAKings We're concerned to hear this. Please send us a DM so we can help. Thanks"  
[X Link](https://x.com/PrimoWater/status/1924575640465944582)  2025-05-19T21:19Z [----] followers, [--] engagements


"@republicut123 @chocolatetrini7 @ReadyRefresh Hi there. We're sorry to hear that. Please send us a DM with your account details and we will address your concerns"  
[X Link](https://x.com/PrimoWater/status/1924863410740584880)  2025-05-20T16:22Z [----] followers, [--] engagements


"@qwckslvr Hi Richard sorry to hear you've been experiencing this. Can you please DM us We want to get this resolved as soon as possible"  
[X Link](https://x.com/PrimoWater/status/1925027203487580609)  2025-05-21T03:13Z [----] followers, [--] engagements


"@tacogate Hi there we're so sorry to hear about your recent experience with us. If you don't mind could you please DM your account number or the full name and phone number associated with the account with us We hope to hear back from you soon. Thank you so much"  
[X Link](https://x.com/PrimoWater/status/1925036178761228584)  2025-05-21T03:49Z [----] followers, [--] engagements


"@gri_sara78692 Hi there. We're so sorry for the trouble. Could you please send us a DM so we can help you out We hope to hear back from you soon. Thank you"  
[X Link](https://x.com/PrimoWater/status/1925283143654789125)  2025-05-21T20:10Z [----] followers, [--] engagements


"@lilarb4life @ReadyRefresh Hello Sev we are sorry to hear this. Can you please send us a DM with your account information so we can assist you Thank you"  
[X Link](https://x.com/PrimoWater/status/1925354778277683375)  2025-05-22T00:55Z [----] followers, [--] engagements


"@Adventuring_RE @TMobile @ReadyRefresh Hi Adam - We value your feedback and want to ensure your concerns are addressed. Kindly send us an PM so that we can investigate the matter and provide a satisfactory resolution. Thank you for your understanding and patience"  
[X Link](https://x.com/PrimoWater/status/1925661164760904063)  2025-05-22T21:12Z [----] followers, [--] engagements


"@Xertzengrit Hi there. We're disappointed to hear that. Please send us a DM with your account details and we'll look into your concerns"  
[X Link](https://x.com/PrimoWater/status/1925969587020988559)  2025-05-23T17:38Z [----] followers, [--] engagements


"@thescie61683516 Hi there. We're sorry for the inconvenience caused. Please send us a DM with your account details and we'll look into your concerns"  
[X Link](https://x.com/PrimoWater/status/1925970758771089893)  2025-05-23T17:43Z [----] followers, [--] engagements


"@khomel Hi Keith. We're concerned to hear that you've been unable to get ahold of anyone for support. Please send us a DM so we can help you. Thanks"  
[X Link](https://x.com/PrimoWater/status/1925997566912577955)  2025-05-23T19:29Z [----] followers, [--] engagements


"@Caaitlinn18 Hi there. We're concerned to hear that. Please send us a DM with your account details and we'll resolve your concerns"  
[X Link](https://x.com/PrimoWater/status/1926003267714084915)  2025-05-23T19:52Z [----] followers, [--] engagements


"@imamayesn That kind of wait time definitely throws a wrench in your dayplease PM us your account info so we can step in and get things moving on our end"  
[X Link](https://x.com/PrimoWater/status/1926022207249006990)  2025-05-23T21:07Z [----] followers, [--] engagements


"@SoCaliLiberal That entire experience sounds beyond exhausting James please DM us the details tied to the account so we can assist with your cancellation and review those credits"  
[X Link](https://x.com/PrimoWater/status/1926129038369681580)  2025-05-24T04:12Z [----] followers, [--] engagements


"@19ThreeActual @HeyCulligan Hey there Send us a DM so we can help. Thank you"  
[X Link](https://x.com/PrimoWater/status/1926320986103636036)  2025-05-24T16:54Z [----] followers, [--] engagements


"@KWilcox63 Hello can you please DM us with your account information so we can help. Thank you"  
[X Link](https://x.com/PrimoWater/status/1926323346012004806)  2025-05-24T17:04Z [----] followers, [--] engagements


"@mothmanwvu Hello we have sent you a DM"  
[X Link](https://x.com/PrimoWater/status/1927121227354603820)  2025-05-26T21:54Z [----] followers, [--] engagements


"@darlingnatty Hi Natalie - Thank you for your feedback We'd love to help you out further. Could you please DM us your contact info so we can connect with you Thanks"  
[X Link](https://x.com/PrimoWater/status/1927421067326271630)  2025-05-27T17:46Z [----] followers, [--] engagements


"@25Green6 @jwigg05 @PolandSpringWtr @ReadyRefresh Hi so sorry to hear you haven't had the best experience. Please DM us we'd like to address this as soon as possible. Thank you"  
[X Link](https://x.com/PrimoWater/status/1927511507832606815)  2025-05-27T23:45Z [----] followers, [--] engagements


"@bulion33 Hi Brian we are sorry to hear this. Please DM us so we can assist. Thank you"  
[X Link](https://x.com/PrimoWater/status/1927522570942751178)  2025-05-28T00:29Z [----] followers, [--] engagements


"@railers08 Hey there we're sorry to hear this. Please DM us we'd be happy to help"  
[X Link](https://x.com/PrimoWater/status/1927523171558723865)  2025-05-28T00:31Z [----] followers, [--] engagements


"@8808_c Hello please DM us so we can help. Thank you"  
[X Link](https://x.com/PrimoWater/status/1927524145580929301)  2025-05-28T00:35Z [----] followers, [--] engagements


"@thelite Hi Thomas so sorry to hear you received this unexpected charge. Could you please DM We'd like to take a further look into this and get it resolved as soon as possible. Thank you"  
[X Link](https://x.com/PrimoWater/status/1927546019102745022)  2025-05-28T02:02Z [----] followers, [--] engagements


"@abhinair66 Hi there. We're so sorry to hear about this. Can you send us a DM so we can help Hope to hear back soon. Thanks so much"  
[X Link](https://x.com/PrimoWater/status/1927762283293216929)  2025-05-28T16:21Z [----] followers, [--] engagements


"@viqqusa We're so sorry to hear that you've gone through so much with us. We understand your frustration and we want to help. Send us a DM with your account details so we can look into this as soon as possible. Thank you so much"  
[X Link](https://x.com/PrimoWater/status/1927796260217483501)  2025-05-28T18:36Z [----] followers, [--] engagements


"@1LEV4EVER Hi there. We're so sorry for all the inconveniences you've experienced with us recently. We never meant to let you down. If you don't mind could you please send us a DM so we can address your concerns We hope to hear back from you soon. Thank you"  
[X Link](https://x.com/PrimoWater/status/1927825337066406054)  2025-05-28T20:32Z [----] followers, [--] engagements


"@falkyboy Thats an unacceptable delay Alejandro we hear you. DM us your account details and well work to get those items picked up and your concerns properly addressed"  
[X Link](https://x.com/PrimoWater/status/1927873860075958649)  2025-05-28T23:45Z [----] followers, [--] engagements


"@Vin569556683193 Hi Vin. We hear your concerns and we want to help. Please send us a DM with your account information so we can help. Thanks"  
[X Link](https://x.com/PrimoWater/status/1927891000455811114)  2025-05-29T00:53Z [----] followers, [--] engagements


"@nikkiedwards70 @abhinair66 Hi. We're so sorry to hear that you've been on hold for so long and that you were charged for a delivery you never ordered. Could you please send us a DM so we can assist you We hope to hear back from you soon. Thank you"  
[X Link](https://x.com/PrimoWater/status/1928120378934616529)  2025-05-29T16:04Z [----] followers, [---] engagements


"@Phillipsgirl @ReadyRefresh We're so sorry to hear you've had such a negative experience doing business with us. We never meant to let you down and we're here to help. Could you please send us a DM so we can help you We hope to hear back soon. Thank you so much"  
[X Link](https://x.com/PrimoWater/status/1928126469823222015)  2025-05-29T16:29Z [----] followers, [---] engagements


"@FollowGiovanni We have replied to your DM"  
[X Link](https://x.com/PrimoWater/status/1928274686258921879)  2025-05-30T02:18Z [----] followers, [---] engagements


"@Chip_E_Palmer That kind of ongoing delay is not what anyone should be dealing with especially when counting on a consistent service. Please DM your account details so we can dig into whats going on and make sure this gets the attention it deserves"  
[X Link](https://x.com/PrimoWater/status/1928300115774652751)  2025-05-30T03:59Z [----] followers, [---] engagements


"@JeremyD83201962 That experience does not reflect the level of service we aim to provide and we want to make this right. Please send us a DM with the information linked to the account so our team can review and assist directly"  
[X Link](https://x.com/PrimoWater/status/1928306449496617417)  2025-05-30T04:24Z [----] followers, [--] engagements


"@sgately29 Thank you for reaching out. Please send us a DM for further assistance with this issue"  
[X Link](https://x.com/PrimoWater/status/1928469446147948765)  2025-05-30T15:11Z [----] followers, [--] engagements


"@jamaderna Its clear this hasnt felt like an upgrade on your end. If you're open to it please DM us the information tied to the account so we can flag this to a team that can move forward and help"  
[X Link](https://x.com/PrimoWater/status/1928651714392956957)  2025-05-31T03:16Z [----] followers, [---] engagements


"@thomasp72727215 Hi Thomas. We're disappointed to hear that. Please send us a DM with your account details"  
[X Link](https://x.com/PrimoWater/status/1929252121787916327)  2025-06-01T19:02Z [----] followers, [--] engagements


"@SeanCav Hi Sean we're so sorry to hear about your recent experience with us. If you don't mind could you please Dm us We'd like to address this as soon as possible. We hope to hear back from you soon. Thank you so much"  
[X Link](https://x.com/PrimoWater/status/1929585792906678465)  2025-06-02T17:07Z [----] followers, [---] engagements


"@Gr8StyleIsSexy We're sorry to hear you've encountered these issues Cathy. Please send us a DM with your account information for assistance"  
[X Link](https://x.com/PrimoWater/status/1929627386376536441)  2025-06-02T19:53Z [----] followers, [--] engagements


"@jets197612 We're concerned to hear this Chris. Please send us a DM with your account information and more feedback so we can help. Thanks"  
[X Link](https://x.com/PrimoWater/status/1929689180520534270)  2025-06-02T23:58Z [----] followers, [---] engagements


"@The_Guvnor_ We understand your frustration. Please send us a DM with your account information and more feedback so we can help. Thanks"  
[X Link](https://x.com/PrimoWater/status/1929689705278247071)  2025-06-03T00:00Z [----] followers, [---] engagements


"@MikeFlemingOC Hi Mike we're so sorry to hear about your recent experience with us. If you don't mind could you please DM us We'd like to address this as soon as possible. We hope to hear back from you soon. Thank you so much"  
[X Link](https://x.com/PrimoWater/status/1929955967149453477)  2025-06-03T17:38Z [----] followers, [---] engagements

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