# ![@PLDT_Cares Avatar](https://lunarcrush.com/gi/w:26/cr:twitter::1526439727.png) @PLDT_Cares PLDT Cares

PLDT Cares posts on X about facebook, twitter, resolve, kindly the most. They currently have [-------] followers and [----] posts still getting attention that total [---] engagements in the last [--] hours.

### Engagements: [---] [#](/creator/twitter::1526439727/interactions)
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::1526439727/c:line/m:interactions.svg)

- [--] Week [-----] -2.20%
- [--] Month [------] +14%
- [--] Months [-------] +343%
- [--] Year [-------] +24%

### Mentions: [--] [#](/creator/twitter::1526439727/posts_active)
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::1526439727/c:line/m:posts_active.svg)

- [--] Week [--] -21%
- [--] Month [---] +69%
- [--] Months [---] +330%
- [--] Year [---] -25%

### Followers: [-------] [#](/creator/twitter::1526439727/followers)
![Followers Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::1526439727/c:line/m:followers.svg)

- [--] Week [-------] +0.01%
- [--] Month [-------] +0.04%
- [--] Months [-------] -0.03%
- [--] Year [-------] +0.50%

### CreatorRank: [---------] [#](/creator/twitter::1526439727/influencer_rank)
![CreatorRank Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::1526439727/c:line/m:influencer_rank.svg)

### Social Influence

**Social category influence**
[social networks](/list/social-networks)  [technology brands](/list/technology-brands)  [finance](/list/finance)  [currencies](/list/currencies)  [cryptocurrencies](/list/cryptocurrencies)  [countries](/list/countries)  [musicians](/list/musicians) 

**Social topic influence**
[facebook](/topic/facebook), [twitter](/topic/twitter), [resolve](/topic/resolve) #878, [kindly](/topic/kindly), [if you](/topic/if-you), [can you](/topic/can-you), [account](/topic/account), [send](/topic/send), [you have](/topic/you-have), [internet](/topic/internet) #1018

**Top accounts mentioned or mentioned by**
[@pldtcares](/creator/undefined) [@kpopphans](/creator/undefined) [@cosmoghaila](/creator/undefined) [@ilovemaura](/creator/undefined) [@iammvp](/creator/undefined) [@olivergonzales3](/creator/undefined) [@bryandimagiba](/creator/undefined) [@maricel96261530](/creator/undefined) [@chady0w](/creator/undefined) [@rodwienel07](/creator/undefined) [@johmher](/creator/undefined) [@kitkat54321](/creator/undefined) [@jannelljoble](/creator/undefined) [@pldthome](/creator/undefined) [@silvester15](/creator/undefined) [@martinacolby](/creator/undefined) [@pldt](/creator/undefined) [@chrlssantiago](/creator/undefined) [@bhiatchybhiatch](/creator/undefined) [@renzohabibi](/creator/undefined)

**Top assets mentioned**
[PLDT Inc. (PHI)](/topic/$phi)
### Top Social Posts
Top posts by engagements in the last [--] hours

"@Ina_Alab1 Hello there InAlab1. Kindly send us a DM if you have any concerns regarding our service. Thank you. -Rod"  
[X Link](https://x.com/PLDT_Cares/status/1248564172360765440)  2020-04-10T10:51Z 257.7K followers, [--] engagements


"@Lovely56972748 7/9 To indicate successful internet connection the INT/INTERNET light indicator should be blinking slowly or blinking fast if you are actively browsing the internet"  
[X Link](https://x.com/PLDT_Cares/status/1353825681847812096)  2021-01-25T22:02Z 257.8K followers, [--] engagements


"@Lerbin13 [--]. To indicate a successful internet connection the INT/INTERNET light indicator should be blinking slowly or blinking fast if you are actively browsing the internet"  
[X Link](https://x.com/PLDT_Cares/status/1544115332947869703)  2022-07-05T00:25Z 257.8K followers, [--] engagements


"3 days nalang pasko na Take a break this holiday season and spend time with family and loved ones. Enjoy a worry-free Christmas with our digital payment channels for near-real time payment posting. To learn more visit: http://pldthome.com/paymentcenters http://pldthome.com/paymentcenters"  
[X Link](https://x.com/PLDT_Cares/status/1605799166038265858)  2022-12-22T05:35Z 257.2K followers, 30.5K engagements


"@iTINK4realNATO Hi. I'm here to help you. Give me a few minutes to check your concern. Thank you"  
[X Link](https://x.com/PLDT_Cares/status/1659532452040261633)  2023-05-19T12:12Z 257K followers, [--] engagements


"@Kaizen_Xcs Let us fix your connection issue @Kaizen_Xcs. Kindly send us your account number or telephone number with area code via DM. Thank you"  
[X Link](https://x.com/PLDT_Cares/status/1676686204778020864)  2023-07-05T20:15Z 257.5K followers, [--] engagements


"@clydeS2K We're here to assist you with your connectivity concern @clydeS2K. Apologies for the trouble. Let's resolve this by sending us your account number or telephone number via DM through this link: We'll see you there. https://x.com/PLDT_Cares https://x.com/PLDT_Cares"  
[X Link](https://x.com/PLDT_Cares/status/1736484080818979077)  2023-12-17T20:30Z 256.9K followers, [--] engagements


"@Silves_ter15 @wesgatchalian @valenzuelacity @rex_gatchalian We apologize for the inconvenience @Silves_ter15. Kindly send us your account and telephone number thru DM so we can further assist you on your concern. Thank you"  
[X Link](https://x.com/PLDT_Cares/status/1756869764549406831)  2024-02-12T02:36Z 258.1K followers, [--] engagements


"@Silves_ter15 @wesgatchalian @valenzuelacity @rex_gatchalian We know how important it is to have fast and reliable internet service @Silves_ter15. We've seen your DM and we have already sent an endorsement to our technical team to expedite your repair. We'll keep you posted for the updates. Thank you for your patience"  
[X Link](https://x.com/PLDT_Cares/status/1756879539404206510)  2024-02-12T03:14Z 257K followers, [--] engagements


"@Silves_ter15 @wesgatchalian @valenzuelacity @rex_gatchalian We definitely will make sure that it gets sorted @Silves_ter15. We've sent a follow up to our technical team to expedite the repair process. We will provide update as soon as possible. Thank you"  
[X Link](https://x.com/PLDT_Cares/status/1756880425283109256)  2024-02-12T03:18Z 258.1K followers, [--] engagements


"@Silves_ter15 Hi @Silves_ter15. Let me transfer you to our technical team for proper assistance with your follow-up connection concern. Please wait for a moment. Thank you"  
[X Link](https://x.com/PLDT_Cares/status/1756889690714628444)  2024-02-12T03:55Z 258.1K followers, [--] engagements


"@Silves_ter15 We aim to have your service be fixed as early as possible @Silves_ter15. Rest assured that continuous coordination with our technical team will be conducted until the trouble is repaired. Thank you for your patience"  
[X Link](https://x.com/PLDT_Cares/status/1756907983106146361)  2024-02-12T05:07Z 257K followers, [--] engagements


"@Silves_ter15 @wesgatchalian @valenzuelacity @rex_gatchalian Thank you for taking our call earlier @Silves_ter15. Glad that your slow internet connection issue has been solved. If there is anything else you need help with don't hesitate to send us a direct message. Thank you and have a great day"  
[X Link](https://x.com/PLDT_Cares/status/1758696147109982431)  2024-02-17T03:33Z 257K followers, [--] engagements


"@jayemlm Our apologies for the inconvenience @jayemlm. This is not the experience that we want you to have. Kindly send us a message with your telephone or account number and registered mobile number at for proper assistance. https://x.com/messages/1526439727-1526439727recipient_id=1526439727&text https://x.com/messages/1526439727-1526439727recipient_id=1526439727&text"  
[X Link](https://x.com/PLDT_Cares/status/1805457806226530645)  2024-06-25T04:27Z 257K followers, [--] engagements


"@jiwoongcart Our apologies for the unpleasant experience @jiwoongcart. We understand how you feel. This is definitely not the service we wish you to have. Let's continue our discussion via DM for proper assistance of your concern. Thank you"  
[X Link](https://x.com/PLDT_Cares/status/1805466099711930407)  2024-06-25T05:00Z 256.9K followers, [--] engagements


"@jannell_joble Hi @jannell_joble. Let's continue our conversation via direct message. Well wait for you there. Thank you"  
[X Link](https://x.com/PLDT_Cares/status/1805817210666876942)  2024-06-26T04:15Z 258K followers, [--] engagements


"@jannell_joble We received your DM @jannell_joble. Let's continue our conversation through this link: Thank you and stay safe. https://x.com/PLDT_Cares https://x.com/PLDT_Cares"  
[X Link](https://x.com/PLDT_Cares/status/1806129038093697250)  2024-06-27T00:54Z 258K followers, [--] engagements


"@jannell_joble Allow us to extend our assistance and help you follow-up your repair request @jannell_joble. Let's continue our discussion via DM. Thank you"  
[X Link](https://x.com/PLDT_Cares/status/1817782396017614908)  2024-07-29T04:41Z 258K followers, [--] engagements


"@jannell_joble Hi @jannell_joble. We are saddened to know about your situation. To assist you further kindly DM us via @PLDT_Cares so we can check on your concern. We will be waiting for your message. Thank you"  
[X Link](https://x.com/PLDT_Cares/status/1819688837716558177)  2024-08-03T10:56Z 257.9K followers, [--] engagements


"Thank you for taking our call earlier @moshisaur_. Your service has already been restored as we have confirmed. If you have any further concerns please feel free to send us a DM. Have a wonderful day @PLDT_Cares hello Our internet here in Valenzuela has been intermittent. Sobrang bagal kanina lang. please check @PLDT_Cares hello Our internet here in Valenzuela has been intermittent. Sobrang bagal kanina lang. please check"  
[X Link](https://x.com/PLDT_Cares/status/1833682466197922087)  2024-09-11T01:42Z 257.9K followers, 307.7K engagements


"@jannell_joble Our apologies for the inconvenience @jannell_joble. We understand how you are feeling right now. This is not the experience that we want you to have. Kindly message us at for proper assistance. Thank you. https://x.com/PLDT_Cares https://x.com/PLDT_Cares"  
[X Link](https://x.com/PLDT_Cares/status/1850831140875129091)  2024-10-28T09:25Z 258K followers, [--] engagements


"@jannell_joble Hi @jannell_joble. If you have any concerns or inquiries kindly send us a direct message at @PLDT_Cares on Twitter and we'll be glad to assist you. Thank you"  
[X Link](https://x.com/PLDT_Cares/status/1857413657933590676)  2024-11-15T13:21Z 258K followers, [--] engagements


"@ImVanessaG Hi @ImVanessaG. We're here to help. Chat with us on Facebook: or call PLDT [---] while we enhance our X DM. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1889888048974012600)  2025-02-13T04:03Z 256.2K followers, [--] engagements


"@pauleengonzales Hi @pauleengonzales. We apologize for the inconvenience. For immediate assistance please contact our PLDT Cares Messenger. They can help you with your concerns quickly and efficiently"  
[X Link](https://x.com/PLDT_Cares/status/1890078309314412738)  2025-02-13T16:39Z 256.2K followers, [--] engagements


"@SpectaclesBlink Hello @SpectaclesBlink. Let's get your inquiry resolved by sending us a private message via while we enhance our direct messaging on X. Once you're on our PLDT Cares Facebook Messenger chat please type 'Menu' and follow the instructions. Thank you. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1890586258302464252)  2025-02-15T02:17Z 256.2K followers, [--] engagements


"@toytoytoylt Hello @toytoytoylt. We've got your message. We are here to help you. Kindly message us through so that we can further assist you with your concern. We will be waiting for your message. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1891369878097174631)  2025-02-17T06:11Z 256.2K followers, [--] engagements


"@melodyofaugust Hi @melodyofaugust. We're here to help. Chat with us on Facebook: or call PLDT [---] while we enhance our X DM. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1892535301689782316)  2025-02-20T11:22Z 256.3K followers, [--] engagements


"@rubyjanekm Hello @rubyjanekm. Let's get your inquiry resolved by sending us a private message via while we enhance our direct messaging on X. Once you're on our PLDT Cares Facebook Messenger chat please type 'Menu' and follow the instructions. Thank you. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1893335973129572373)  2025-02-22T16:24Z 256.3K followers, [--] engagements


"@PrincessB412 Hi @PrincessB412. Sorry to hear about your slow connection. We know how important it is to stay connected and wed like to help fix this. Please message us at so we can assist you further. Were ready and waiting to help. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1938950944865305033)  2025-06-28T13:21Z 257.2K followers, [--] engagements


"@iTINK4realNATO Hi @iTINK4realNATO. We're sorry to hear about your experience. We want to help resolve your concerns. Kindly send us a message with your telephone or account number through so that we can further assist you with your concern. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1958500605284266493)  2025-08-21T12:05Z 257K followers, [--] engagements


"@iTINK4realNATO Our apologies for the inconvenience @iTINK4realNATO. Let us help you restore your internet. Kindly send us your account number/telephone number/registered mobile number through so that we can further assist you with your concern. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1958503900195234164)  2025-08-21T12:18Z 257K followers, [--] engagements


"@hanbingsuuu Hi @hanbingsuuu We're sorry to hear about your internet issue. For further assistance please contact us at or via our hotline at [---]. Kindly provide the details of your concern along with your account information for proper assistance. https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1972185545230184557)  2025-09-28T06:24Z 257.8K followers, [--] engagements


"@jmadzwildride Hi @jmadzwildride We apologize for the inconvenience and understand your frustration. We're here to help. Please contact us at and provide your account details so we can assist you efficiently. We appreciate your patience and understanding. https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1979085968062976496)  2025-10-17T07:23Z 258.1K followers, [--] engagements


"@EnFilipinas Hi @EnFilipinas We hear you. Let's address your concern right here. Can you share more details about the issue you're experiencing We'll do our best to help you directly"  
[X Link](https://x.com/PLDT_Cares/status/1979381761412075989)  2025-10-18T02:59Z 258K followers, [--] engagements


"@risejguk Hi @risejguk We're sorry to hear about your internet issue. Let's check what's happening. Can you share your account number and location We'll do our best to help you get back online ASAP"  
[X Link](https://x.com/PLDT_Cares/status/1979482437467120079)  2025-10-18T09:39Z 258.1K followers, [--] engagements


"@RJ_ARAGA Hi @RJ_ARAGA Thank you for letting us know. Can you please provide more details about your connection issue We're here to help resolve it as quickly as possible"  
[X Link](https://x.com/PLDT_Cares/status/1979885363352199635)  2025-10-19T12:20Z 258K followers, [--] engagements


"@reishelzin Hi @reishelzin We understand your frustration. Were looking into the issue and will work to restore your connection ASAP. We value your business and apologize for the inconvenience caused"  
[X Link](https://x.com/PLDT_Cares/status/1980234608584327508)  2025-10-20T11:28Z 258.1K followers, [--] engagements


"@dyordsvl Hi @dyordsvl Yes plan downgrade is possible. Please visit the nearest PLDT store or call our hotline [---] for assistance with your request. We'll be happy to help"  
[X Link](https://x.com/PLDT_Cares/status/1980263841704694090)  2025-10-20T13:24Z 258.1K followers, [--] engagements


"@EnFilipinas Hi @EnFilipinas. Were sorry to hear that and we're sorry for the inconvenience. Let's check if it needs replacement. Kindly send us a message at for proper assistance. Well be waiting to assist you there. https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1980303684962865209)  2025-10-20T16:02Z 258.1K followers, [---] engagements


"@saranghaebobby Hi @saranghaebobby We're checking the connection status in Pilar Village Zone [--]. We'll update you as soon as we have more info. Thanks for your patience"  
[X Link](https://x.com/PLDT_Cares/status/1980557524383461570)  2025-10-21T08:51Z 258.1K followers, [--] engagements


"@acecabel Hi @acecabel We're still working on restoring your connection in Camp [--] Baguio City. We appreciate your patience and will update you as soon as we have more info"  
[X Link](https://x.com/PLDT_Cares/status/1980651680531378497)  2025-10-21T15:05Z 258.1K followers, [--] engagements


"@jmatthewalviar Hi @jmatthewalviar. We apologize for the disruption. This isn't the service we strive to provide. We're currently addressing the network issues in San Antonio Makati. Kindly send us a message at for proper assistance. Thank you. https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1980678468850581766)  2025-10-21T16:52Z 258.1K followers, [--] engagements


"@JeromeMandocdoc Hi @JeromeMandocdoc We understand your need. Our team is ready to assist you personally. Please call our hotline at [---] for immediate help from our customer service representatives"  
[X Link](https://x.com/PLDT_Cares/status/1981308967973457987)  2025-10-23T10:37Z 258.1K followers, [--] engagements


"@iamjemsantos Hi @iamjemsantos We're sorry to hear about the Wi-Fi and dial tone issues. We'll look into this right away. Can you provide more details about when the problem started"  
[X Link](https://x.com/PLDT_Cares/status/1981552345352953894)  2025-10-24T02:44Z 258.1K followers, [--] engagements


"@fjmsteng_co Hi @fjmsteng_co We're checking your line status now. Can you tell us when you first noticed the internet loss This will help us pinpoint the issue faster"  
[X Link](https://x.com/PLDT_Cares/status/1982293759783284999)  2025-10-26T03:50Z 258K followers, [--] engagements


"@paulsabile_gtr Hi @paulsabile_gtr We're still working on restoring service in Gen Tri Cavite. The cause is under investigation. We'll provide updates as soon as we have more info. Thanks for your patience"  
[X Link](https://x.com/PLDT_Cares/status/1982821723541234116)  2025-10-27T14:48Z 258K followers, [---] engagements


"@juyeoniie24 Hi @juyeoniie24 We're working to restore your connection ASAP. We know how crucial this is for your work. We'll update you as soon as we have more info"  
[X Link](https://x.com/PLDT_Cares/status/1982833526656704969)  2025-10-27T15:35Z 258K followers, [---] engagements


"@JoemannnV Hi @JoemannnV. We're here to help. Chat with us on Facebook: or call PLDT [---] while we enhance our X DM. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1983362259771691244)  2025-10-29T02:36Z 257.9K followers, [--] engagements


"@UchinaSansei Hi @UchinaSansei We apologize for the delay. We understand how important internet is for work. Let's address this right away. Please provide your account details so we can help"  
[X Link](https://x.com/PLDT_Cares/status/1983661490361258335)  2025-10-29T22:25Z 258K followers, [--] engagements


"@thepapafrancis Hi @thepapafrancis We're sorry to hear about your internet issue in Plaridel Bulacan. Can you share more details about the problem We'll do our best to help you get back online quickly"  
[X Link](https://x.com/PLDT_Cares/status/1983715118803546169)  2025-10-30T01:58Z 258K followers, [---] engagements


"@ManalangAris Hi @ManalangAris We're sorry to hear about your internet issue. Can you please share more details about when it started and if you've tried restarting your modem We'll do our best to help"  
[X Link](https://x.com/PLDT_Cares/status/1983715613651694050)  2025-10-30T02:00Z 258K followers, [---] engagements


"@thepapafrancis Hi @thepapafrancis We're sorry to hear you're having connection issues. Can you share more details about the problem We'll do our best to help you get back online quickly"  
[X Link](https://x.com/PLDT_Cares/status/1983716416672104490)  2025-10-30T02:03Z 258K followers, [---] engagements


"@mariairameee Hi @mariairameee We're sorry to hear you're experiencing issues in Pulilan. Can you share more details about the problem We'd like to help resolve it for you"  
[X Link](https://x.com/PLDT_Cares/status/1983717070396387495)  2025-10-30T02:06Z 258K followers, [---] engagements


"@raiadslyl3 Hi @raiadslyl3 We appreciate your follow-up. We're actively reviewing messages and will respond as soon as possible. Is there anything specific we can help with here"  
[X Link](https://x.com/PLDT_Cares/status/1983728666501886227)  2025-10-30T02:52Z 258K followers, [--] engagements


"@hi_melonade Hi @hi_melonade We apologize for the inconvenience. Let us assist you with your concern. Please contact us at and kindly provide your account details along with the details of your concern so we can assist you promptly. Thank you https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1983729001136021914)  2025-10-30T02:53Z 257.9K followers, [---] engagements


"@ticalx06 Hi @ticalx06 We apologize for the inconvenience. Can you share your location and when the issue started We'll do our best to help restore your internet service quickly"  
[X Link](https://x.com/PLDT_Cares/status/1983734266329755718)  2025-10-30T03:14Z 257.9K followers, [--] engagements


"@ManalangAris Hi @ManalangAris We understand your frustration. Can you share more details about your connection issue We'll do our best to help you get back online quickly"  
[X Link](https://x.com/PLDT_Cares/status/1983754623153533017)  2025-10-30T04:35Z 258K followers, [--] engagements


"@xxtined Hi @xxtined We apologize for the inconvenience and understand your frustration. Let us help resolve your concern. You may reach us through our hotline at [---] or contact us via for further assistance. Thank you https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1983764257562095873)  2025-10-30T05:13Z 257.9K followers, [---] engagements


"@UchinaSansei Hi @UchinaSansei. We're here to help. Chat with us on Facebook: or call PLDT [---] while we enhance our X DM. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1983875885615964370)  2025-10-30T12:37Z 258K followers, [--] engagements


"@xxtined Hi @xxtined. We're actively working on your case. Your account is being checked for reconnection. We'll update you as soon as we have more info. Please message us at so our team can assist you right away. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1984030004955824399)  2025-10-30T22:49Z 258K followers, [--] engagements


"@xxtined Hi @xxtined We're here to assist you. Could you please provide more details about your concern We want to help resolve your issue as quickly as possible"  
[X Link](https://x.com/PLDT_Cares/status/1984112204371874244)  2025-10-31T04:16Z 257.9K followers, [--] engagements


"@CosmoGhaila Hi @CosmoGhaila We apologize for the inconvenience. We're committed to resolving your connectivity issue as quickly as possible. Please contact us at and kindly provide your account details so we can assist you efficiently. Thank you https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1984155533771993204)  2025-10-31T07:08Z 257.9K followers, [--] engagements


"@BTS_mom07 Hi @BTS_mom07 We're sorry for the trouble. Can you share your account number and area We'll check your connection status and assist you right away"  
[X Link](https://x.com/PLDT_Cares/status/1984172373697032349)  2025-10-31T08:15Z 257.9K followers, [--] engagements


"@BTS_mom07 Hi @BTS_mom07 Thank you for providing your account details. We'll check your connection status right away. Is there anything specific you're experiencing with your internet"  
[X Link](https://x.com/PLDT_Cares/status/1984174859405099032)  2025-10-31T08:25Z 257.9K followers, [--] engagements


"@BTS_mom07 Hi @BTS_mom07 I understand you're having no internet. Let's check if there's an ongoing issue in your area. Can you try restarting your modem If that doesn't work we'll investigate further"  
[X Link](https://x.com/PLDT_Cares/status/1984176612209004804)  2025-10-31T08:32Z 257.9K followers, [--] engagements


"@BTS_mom07 Hi @BTS_mom07. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1984177697069928932)  2025-10-31T08:36Z 257.9K followers, [--] engagements


"@kiiissy07 Hi @kiiissy07 We take all concerns seriously including those from government agencies. We're committed to addressing issues and improving our services. How can we assist you today"  
[X Link](https://x.com/PLDT_Cares/status/1985424335071559930)  2025-11-03T19:10Z 257.9K followers, [--] engagements


"@AjuNiceCarat23 Hi @AjuNiceCarat23. We're here to help. Chat with us on Facebook: or call PLDT [---] while we enhance our X DM. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1985619110571696340)  2025-11-04T08:04Z 257.9K followers, [--] engagements


"@tatianaoohlala Hi @tatianaoohlala We apologize for the delay. We're expediting your refund process now. Please expect an update within [--] hours. We appreciate your patience and will resolve this promptly"  
[X Link](https://x.com/PLDT_Cares/status/1985835787343315178)  2025-11-04T22:25Z 257.8K followers, [--] engagements


"@chimmkoook Hello @chimmkoook. Let's get your inquiry resolved by sending us a private message via while we enhance our direct messaging on X. Once you're on our PLDT Cares Facebook Messenger chat please type 'Menu' and follow the instructions. Thank you. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1985983021850480961)  2025-11-05T08:10Z 257.8K followers, [--] engagements


"@conicutie Hi @conicutie. We're here to help. Chat with us on Facebook: or call PLDT [---] while we enhance our X DM. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1986320788451115481)  2025-11-06T06:32Z 257.8K followers, [--] engagements


"@Eena3030 Hi @Eena3030 We apologize for any inconvenience. We're committed to providing the best service. This is not the kind of service that we want you to have. Please reach out to us via messenger at We are committed to resolve your issue promptly. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1986787320675418591)  2025-11-07T13:26Z 257.8K followers, [--] engagements


"@jescelrocks Hi @jescelrocks. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1987794262478762268)  2025-11-10T08:07Z 257.8K followers, [--] engagements


"@Arlamariexx Hi @Arlamariexx Thank you for reaching out. We'll check your DM and respond as soon as possible. Is there anything specific you need help with that we can address here"  
[X Link](https://x.com/PLDT_Cares/status/1987858696169537663)  2025-11-10T12:23Z 257.8K followers, [--] engagements


"@CosmoGhaila Hi @CosmoGhaila. We know the frustration caused by the disruption and we apologize for the inconvenience. Know that our team is fully committed to resolving the issue as quickly and efficiently as possible. We are here for you at Thank you. https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1987945963810681184)  2025-11-10T18:10Z 257.9K followers, [--] engagements


"@_eternityjk Hi @_eternityjk We apologize for the experience you had with us during your previous contact. Rest assured well do our best to assist your concern. Please message us again well make sure to support you every step of the way. You may DM us at https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1988121439300710739)  2025-11-11T05:47Z 257.9K followers, [--] engagements


"@ellieellie36 Hi @ellieellie36 Great We're on it. We'll update you as soon as we have more info about your connection. Thanks for your patience"  
[X Link](https://x.com/PLDT_Cares/status/1988123229882556584)  2025-11-11T05:54Z 257.9K followers, [--] engagements


"@JTBC___ Hi @JTBC___ We've received your message. Is there anything specific you'd like to discuss here We're happy to assist you with any concerns"  
[X Link](https://x.com/PLDT_Cares/status/1988197930264822157)  2025-11-11T10:51Z 257.9K followers, [--] engagements


"@OnnaSam2023 Hi @OnnaSam2023 We're checking the situation in Binan Laguna. For now try restarting your modem. If issues persist let us know for further assistance"  
[X Link](https://x.com/PLDT_Cares/status/1988303655121154091)  2025-11-11T17:51Z 257.9K followers, [--] engagements


"@sti0013 Hi @sti0013 We're checking for issues in General Trias Cavite. For your LOS red light problem try restarting your modem. If it persists let us know for further assistance"  
[X Link](https://x.com/PLDT_Cares/status/1988743293568774330)  2025-11-12T22:58Z 257.9K followers, [--] engagements


"@yssykim2630 Our apologies for the inconvenience of your service right now @yssykim2630. This is not the experience that we want you to have. Kindly message us through so that we can further assist you with your concern. We'll wait for your message. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1988802652554293611)  2025-11-13T02:54Z 257.9K followers, [--] engagements


"@alexbuquid Hi @alexbuquid We appreciate your patience. We'll review your message and get back to you as soon as possible. Is there anything specific you need help with right now"  
[X Link](https://x.com/PLDT_Cares/status/1988829348120699078)  2025-11-13T04:40Z 257.9K followers, [--] engagements


"@vrazlbrazil Hello @vrazlbrazil. Let's get your inquiry resolved by sending us a private message via while we enhance our direct messaging on X. Once you're on our PLDT Cares Facebook Messenger chat please type 'Menu' and follow the instructions. Thank you. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1988888986593685785)  2025-11-13T08:37Z 257.9K followers, [--] engagements


"@ehdcortez Hi @ehdcortez We're sorry to hear that. Let's try resetting your router again. Unplug it for [--] minutes this time then reconnect. If it still doesn't work we'll explore other options"  
[X Link](https://x.com/PLDT_Cares/status/1989140190057898075)  2025-11-14T01:15Z 257.9K followers, [--] engagements


"@TRANCEFLARE Hi @TRANCEFLARE We apologize for the delay. Let us assist you with your follow-up repair request. Please contact us at and kindly provide your account details so we can assist you efficiently. Thank you https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1989181836963315825)  2025-11-14T04:01Z 258K followers, [--] engagements


"@emdnsc Hi @emdnsc We understand your frustration. We're on it Can you share more details about your concern here We'll do our best to help you right away"  
[X Link](https://x.com/PLDT_Cares/status/1989247611942105406)  2025-11-14T08:22Z 257.9K followers, [--] engagements


"@rovispineda Hello @rovispineda. Let's get your inquiry resolved by sending us a private message via while we enhance our direct messaging on X. Once you're on our PLDT Cares Facebook Messenger chat please type 'Menu' and follow the instructions. Thank you. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1989644139873632378)  2025-11-15T10:38Z 258K followers, [--] engagements


"@6string6string Sorry for the trouble with your internet @6string6string. We know how important it is to stay connected and wed like to help fix this. Please message us at so we can assist you further. Were ready and waiting to help. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1989826149405659252)  2025-11-15T22:41Z 258K followers, [--] engagements


"@ehdcortez Hello @ehdcortez. Let's get your inquiry resolved by sending us a private message via while we enhance our direct messaging on X. Once you're on our PLDT Cares Facebook Messenger chat please type 'Menu' and follow the instructions. Thank you. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1989869599047942263)  2025-11-16T01:34Z 258K followers, [--] engagements


"@Kyungie47841865 Sorry for the trouble with your internet @Kyungie47841865. We know how important it is to stay connected and wed like to help fix this. Please message us at so we can assist you further. Were ready and waiting to help. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1990074031207567857)  2025-11-16T15:06Z 257.9K followers, [--] engagements


"@ConvergeSupport Hi @ConvergeSupport We're here to help How can we assist you today Please share more details about your concern so we can provide the best support possible"  
[X Link](https://x.com/PLDT_Cares/status/1990100657714733102)  2025-11-16T16:52Z 258K followers, 284.6K engagements


"@fidcastillo Hi @fidcastillo. We're here to help. Chat with us on Facebook: or call PLDT [---] while we enhance our X DM. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1990228958135369878)  2025-11-17T01:22Z 257.7K followers, [--] engagements


"@JerwinXIII Hello @JerwinXIII. Let's get your inquiry resolved by sending us a private message via while we enhance our direct messaging on X. Once you're on our PLDT Cares Facebook Messenger chat please type 'Menu' and follow the instructions. Thank you. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1990307285428793587)  2025-11-17T06:33Z 257.8K followers, [--] engagements


"@ehdcortez Hi @ehdcortez. We're here to help. Chat with us on Facebook: or call PLDT [---] while we enhance our X DM. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1990641214421696806)  2025-11-18T04:40Z 257.7K followers, [--] engagements


"@D4ndadan21 Hi @D4ndadan21 Sorry to hear youre experiencing no internet connection there in General Trias Cavite. I know how stressful that can be especially when you need it for work. Kindly message us at http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1990813413665284491)  2025-11-18T16:04Z 257.7K followers, [--] engagements


"@jjobniala Apologies for the bad experience @jjobniala. We are here to help and ensure that your concerns are resolved. Kindly send us a DM at so we can further assist you. Thank you. https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1990961129917722967)  2025-11-19T01:51Z 257.8K followers, [--] engagements


"@_maisnijay Sorry for the trouble with your internet @_maisnijay. We know how important it is to stay connected and wed like to help fix this. Please message us at so we can assist you further. Were ready and waiting to help. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1990967247058407623)  2025-11-19T02:15Z 257.7K followers, [--] engagements


"@iamjoshtuazon Hi @iamjoshtuazon. Were truly sorry for the frustration this billing issue has caused. We understand how upsetting it is to be charged for a service youve already disconnected. Rest assured well review your dispute and work to resolve this matter quick. Thank you"  
[X Link](https://x.com/PLDT_Cares/status/1990972536688160779)  2025-11-19T02:36Z 257.7K followers, [--] engagements


"@RosalieCastard1 Sorry for the trouble with your internet @RosalieCastard1. We know how important it is to stay connected and wed like to help fix this. Please message us at so we can assist you further. Were ready and waiting to help. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1990992154337161455)  2025-11-19T03:54Z 257.7K followers, [--] engagements


"@popoyking23 Hi @popoyking23 We apologize for any inconvenience. We're committed to providing the best service. This is not the kind of service that we want you to have. Please reach out to us via messenger at We are committed to resolve your issue promptly. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1991492947674820767)  2025-11-20T13:04Z 257.7K followers, [--] engagements


"@tian_cjay Hi @tian_cjay. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1991591235174428747)  2025-11-20T19:35Z 257.8K followers, [--] engagements


"@ehdcortez @iamMVP Hi @ehdcortez we're sorry to hear about this. Rest assured we're here to help. Weve also sent you a DMplease check your inbox. Thank you"  
[X Link](https://x.com/PLDT_Cares/status/1991659792411337112)  2025-11-21T00:07Z 257.8K followers, [--] engagements


"@Rohan_singh0988 Hi @Rohan_singh0988 Thank you for providing the details. We'll check your connection in Pasay City. Please allow us some time to investigate and resolve the issue. We appreciate your patience"  
[X Link](https://x.com/PLDT_Cares/status/1991700910809182237)  2025-11-21T02:51Z 257.8K followers, [--] engagements


"@PrinceEhric Kumusta @PrinceEhric Pasensya po. Hindi po araw-araw may maintenance. Paki-check po ulit ang router at connection ninyo. Kung tuloy ang problema sabihin niyo po para matulungan namin kayo"  
[X Link](https://x.com/PLDT_Cares/status/1991715998148501553)  2025-11-21T03:51Z 257.8K followers, [--] engagements


"@Bobomo3491491 Hi @Bobomo3491491. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1991768847729438948)  2025-11-21T07:21Z 257.8K followers, [--] engagements


"@heyallits_aaron Hi @heyallits_aaron We apologize for the inconvenience. We're experiencing high call volumes. For faster assistance please try our PLDT Home Facebook page or Twitter @PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1991794531851976832)  2025-11-21T09:03Z 257.8K followers, [--] engagements


"@Rohan_singh0988 Hi @Rohan_singh0988. We're here to help. Chat with us on Facebook: or call PLDT [---] while we enhance our X DM. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1991802043724714017)  2025-11-21T09:33Z 257.8K followers, [--] engagements


"@Nosrej33 Hi @Nosrej33. We're here to help. Chat with us on Facebook: or call PLDT [---] while we enhance our X DM. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1991802558093074808)  2025-11-21T09:35Z 257.8K followers, [--] engagements


"@day_knee Hi @day_knee We're sorry to hear about your internet issue. A blinking red LOS light often indicates a connection problem. Have you tried restarting your modem If that doesn't help we'll assist further"  
[X Link](https://x.com/PLDT_Cares/status/1991870738727657666)  2025-11-21T14:06Z 257.8K followers, [---] engagements


"@reireigoaway222 Hi @reireigoaway222 We apologize for the inconvenience. Our team is aware of the issue in Parkhomes Tunasan. We're working to restore your WiFi service as quickly as possible"  
[X Link](https://x.com/PLDT_Cares/status/1992149883009237245)  2025-11-22T08:35Z 257.8K followers, [--] engagements


"@JPAcelajado Hi @JPAcelajado No worries We can continue our conversation here. How can we assist you with your PLDT concerns today"  
[X Link](https://x.com/PLDT_Cares/status/1992191649494208822)  2025-11-22T11:21Z 257.8K followers, [--] engagements


"@hybegurl Hi @hybegurl We're sorry to hear about your connection issue. Can you please share your account number and location We'll check what's causing the problem and help you get back online"  
[X Link](https://x.com/PLDT_Cares/status/1992198674827690356)  2025-11-22T11:49Z 257.8K followers, [--] engagements


"@Banzaiii69 Hi @Banzaiii69. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1992213790059020390)  2025-11-22T12:49Z 257.8K followers, [--] engagements


"@evilmanju Sorry for the trouble with your internet @evilmanju. We know how important it is to stay connected and wed like to help fix this. Please message us at so we can assist you further. Were ready and waiting to help. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1992236085607592091)  2025-11-22T14:17Z 257.8K followers, [--] engagements


"@CosmoGhaila Sorry for the trouble with your internet @CosmoGhaila. We know how important it is to stay connected and wed like to help fix this. Please message us at so we can assist you further. Were ready and waiting to help. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1992337028697276467)  2025-11-22T20:58Z 257.8K followers, [--] engagements


"@jencubarsi Hi @jencubarsi We understand your frustration. Rest assured we're working to resolve your connection issue ASAP. Please provide your account details so we can escalate this matter immediately"  
[X Link](https://x.com/PLDT_Cares/status/1992456632090132484)  2025-11-23T04:54Z 257.8K followers, [--] engagements


"@jencubarsi Hi @jencubarsi We apologize for the inconvenience and appreciate your patience. Wed like to help resolve your concern. Please contact us at and kindly provide the details of your concern so we can assist you efficiently. Thank you https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1992458962189627766)  2025-11-23T05:03Z 257.8K followers, [--] engagements


"@nobloodxx Hello @nobloodxx. Let's get your inquiry resolved by sending us a private message via while we enhance our direct messaging on X. Once you're on our PLDT Cares Facebook Messenger chat please type 'Menu' and follow the instructions. Thank you. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1992464449912066108)  2025-11-23T05:25Z 257.8K followers, [--] engagements


"@nazzharriep Hi @nazzharriep. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1992473969065402668)  2025-11-23T06:03Z 257.8K followers, [--] engagements


"@moranmichael20 Hi @moranmichael20 We understand your frustration and appreciate your patience. Wed like to help resolve your concern. You may reach us through our hotline at [---] and kindly provide the details of your concern along with your account information for prompt assistance"  
[X Link](https://x.com/PLDT_Cares/status/1992475539890933959)  2025-11-23T06:09Z 257.8K followers, [--] engagements


"@Chrismoannn Hi @Chrismoannn. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1992639573147676768)  2025-11-23T17:01Z 257.8K followers, [---] engagements


"@BackyardB We apologize @BackyardB. We understand how frustrating it is to wait this long for a repair. Kindly message us through so we can assist you further. Well be waiting for your message and will do our best to resolve this. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1992680033341886813)  2025-11-23T19:41Z 257.8K followers, [--] engagements


"@noforme Hi @noforme We apologize for the inconvenience. Please call our hotline [---] for immediate assistance with your internet connection issue. We're here to help resolve this promptly"  
[X Link](https://x.com/PLDT_Cares/status/1992690684445548584)  2025-11-23T20:24Z 257.8K followers, [--] engagements


"@iamrheese Hi @iamrheese Thanks for trying those steps. Let's check your connection further. Are all devices affected If so we may need to run a line test. Can you share your account number"  
[X Link](https://x.com/PLDT_Cares/status/1992760876760453261)  2025-11-24T01:03Z 257.8K followers, [--] engagements


"@EWml2bzrq138126 Hi @EWml2bzrq138126 Pasensya po sa abala. We're checking the situation sa Canlubang Laguna area. Salamat sa pag-inform. We'll update you once we have more info"  
[X Link](https://x.com/PLDT_Cares/status/1992768609744199800)  2025-11-24T01:33Z 257.8K followers, [--] engagements


"@hee_cloudd Hi @hee_cloudd Pasensya po sa abala. We understand your frustration. We'll escalate your concern to our team for immediate action. Salamat sa inyong pasensya at pag-unawa"  
[X Link](https://x.com/PLDT_Cares/status/1992814498097627505)  2025-11-24T04:36Z 257.7K followers, [--] engagements


"@latmarlon Hi @latmarlon We're sorry to hear about your internet issue. Can you please share more details about the problem We'd like to help you get back online as soon as possible"  
[X Link](https://x.com/PLDT_Cares/status/1992862074381435369)  2025-11-24T07:45Z 257.8K followers, [--] engagements


"@its_iruy Hi @its_iruy We're working to resolve your ticket ASAP. For updates on your individual line repair please send us a DM with your account details so we can check"  
[X Link](https://x.com/PLDT_Cares/status/1992880694625030175)  2025-11-24T08:59Z 257.8K followers, [--] engagements


"@ishiya_ayishie Hi @ishiya_ayishie. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1992895246527823968)  2025-11-24T09:57Z 257.8K followers, [--] engagements


"@itskrnkrstl Hi @itskrnkrstl. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1993118224326836617)  2025-11-25T00:43Z 257.6K followers, [--] engagements


"@kessmarjenner Hi @kessmarjenner. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1993146429746167961)  2025-11-25T02:35Z 257.6K followers, [--] engagements


"@NeedfulSoul Hi @NeedfulSoul. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1993158505902244153)  2025-11-25T03:23Z 257.7K followers, [--] engagements


"@legar24 Hi @legar24. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1993248325865554212)  2025-11-25T09:20Z 257.6K followers, [--] engagements


"@SBP_Supreme Hi @SBP_Supreme We're sorry to hear about the interruption. Our team is working to resolve this issue. For updates please check our official website or social media channels"  
[X Link](https://x.com/PLDT_Cares/status/1993251331948397002)  2025-11-25T09:32Z 257.5K followers, [--] engagements


"@SBP_Supreme Hi @SBP_Supreme. We're sorry to hear about your connectivity issues. Can you please share more details about the problem We'll do our best to help resolve it quickly. Kindly message us through for further assistance. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1993257428381843841)  2025-11-25T09:56Z 257.6K followers, [--] engagements


"@bel_pepper_ Our apologies for the inconvenience @aeri_belle_bh. This is not the experience that we want you to have. Kindly message us through for further assistance. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1993258075428733223)  2025-11-25T09:58Z 257.6K followers, [--] engagements


"@bryan27mendoza Hi @bryan27mendoza We're checking the issue in your area. For updates please DM us your complete address and account number. We'll work on restoring your connection ASAP"  
[X Link](https://x.com/PLDT_Cares/status/1993275784702914872)  2025-11-25T11:09Z 257.5K followers, [--] engagements


"@d3ry3l Our apologies for the inconvenience of your service right now @d3ry3l. We know how important it is to stay connected. Kindly message us through so that we can further assist you with your concern. We will be waiting for your message. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1993489394150584410)  2025-11-26T01:18Z 257.6K followers, [--] engagements


"@NeedfulSoul Sorry for the trouble with your internet @NeedfulSoul. We know how important it is to stay connected and wed like to help fix this. Please message us at so we can assist you further. Were ready and waiting to help. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1993497497088802950)  2025-11-26T01:50Z 257.5K followers, [--] engagements


"@MarkoPo46066552 We are very sorry for the experience @MarkoPo46066552. This is not the kind of service that we want you to have. Kindly message us through so that we can further assist you with your concern. We will be waiting for your message. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1993521792485581166)  2025-11-26T03:26Z 257.1K followers, [--] engagements


"@MartinBautista9 Hi @MartinBautista9 Thank you for reaching out We appreciate your message. Is there anything specific we can help you with here We're happy to assist"  
[X Link](https://x.com/PLDT_Cares/status/1993523421091901901)  2025-11-26T03:33Z 257.5K followers, [--] engagements


"@KresteeDawn Sorry for the trouble with your internet @KresteeDawn. We know how important it is to stay connected and wed like to help fix this. Please message us at so we can assist you further. Were ready and waiting to help. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1993527548739989589)  2025-11-26T03:49Z 257.5K followers, [--] engagements


"@nanithefu3k Hi @nanithefu3k We're sorry to hear about your connection issues. We want to help resolve this ASAP. Can you share more details about your concern so we can assist you better"  
[X Link](https://x.com/PLDT_Cares/status/1993634627014238223)  2025-11-26T10:55Z 257.5K followers, [--] engagements


"@ako_norman1020 Hi @ako_norman1020 We sincerely apologize for the inconvenience youve experienced. Wed like to help resolve this. Kindly reach out to us at and provide your account information along with the details of your concern so we can assist you. https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1993652994341298302)  2025-11-26T12:08Z 256.9K followers, [--] engagements


"@spectre3220 Hi @spectre3220 We're truly sorry for the service interruption you've experienced. Please know that our team is actively working to resolve the issue. Thank you for your patience. For proper assistance feel free to reach us at Thank you. https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1993681835159871584)  2025-11-26T14:02Z 257.5K followers, [--] engagements


"@NeedfulSoul Sorry for the trouble with your internet @NeedfulSoul. We know how important it is to stay connected and we would like to help fix this. Please message us at so we can assist you further. Were ready and waiting to help. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1993897913706271024)  2025-11-27T04:21Z 257.4K followers, [--] engagements


"@FrankJohns42354 Hi @FrankJohns42354 We're sorry to hear about your internet issue. Let us help resolve your concern. Please contact us at and kindly provide the details of your concern along with your account information so we can assist you promptly. Thank you https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1993927227185242507)  2025-11-27T06:17Z 257.4K followers, [--] engagements


"@FrankJohns42354 Hi @FrankJohns42354 We apologize for the delay. Please try contacting us again through our official channels. We're here to help resolve your concern as quickly as possible"  
[X Link](https://x.com/PLDT_Cares/status/1993928607836835881)  2025-11-27T06:23Z 257.4K followers, [--] engagements


"@jkvantaes Hi @jkvantaes We apologize for the inconvenience. Let us help resolve your concern. Please contact us at and kindly provide the details of your concern along with your account information so we can assist you efficiently. Thank you https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1993933487158776100)  2025-11-27T06:42Z 257.5K followers, [--] engagements


"@popoyking23 Hi @popoyking23 We're sorry for the inconvenience. We understand your frustration. Our team is working to resolve this issue as quickly as possible. We appreciate your patience"  
[X Link](https://x.com/PLDT_Cares/status/1993941159417401378)  2025-11-27T07:13Z 257.4K followers, [--] engagements


"@IcKrcl Hi @IcKrcl Thank you for sending a DM. We'll review it shortly and get back to you as soon as possible. Is there anything specific you need help with right now"  
[X Link](https://x.com/PLDT_Cares/status/1993952484017229933)  2025-11-27T07:58Z 257.4K followers, [--] engagements


"@miIkcarr0t Hi @miIkcarr0t We sincerely apologize for the inconvenience and understand how frustrating this must be. Were here to help resolve your concern. Please reach out to us at and provide your account details so we can assist you efficiently. https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1994267606057144729)  2025-11-28T04:50Z 257.2K followers, [--] engagements


"@dxmhxx123 Hi @dxmhxx123 We're here to help. Can you please share more details about your concern here We'll do our best to assist you right away"  
[X Link](https://x.com/PLDT_Cares/status/1994273623138554120)  2025-11-28T05:14Z 257.5K followers, [--] engagements


"@rnkezz Hi @rnkezz. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1994427594952090062)  2025-11-28T15:26Z 257.2K followers, [--] engagements


"@MrtnChrls Hi @MrtnChrls. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1994443934073065677)  2025-11-28T16:31Z 257.2K followers, [--] engagements


"@MrtnChrls Hi @MrtnChrls. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1994444211115233407)  2025-11-28T16:32Z 257.2K followers, [--] engagements


"@jazzmh1n Hi @jazzmh1n Sorry to hear you're having issues with your connection. We apologize for the inconvenience you're experiencing. To resolve your connectivity issue kindly message us at http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1994459744736875003)  2025-11-28T17:33Z 257.4K followers, [--] engagements


"@blckpnk08 Hi @blckpnk08 Were sorry to hear about the connection loss in San Jose GMA Cavite. To verify the issue and assist you further please kindly message us at so we can check your line and provide an update promptly. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1994462177424806345)  2025-11-28T17:43Z 257.2K followers, [--] engagements


"@justgigigonz Hi @justgigigonz We apologize for the inconvenience and understand your concern. To assist you promptly with the reconnection of your internet please kindly message us at with your account details so we can review and resolve this matter. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1994462802241860071)  2025-11-28T17:46Z 257.4K followers, [--] engagements


"@krzzzjy Hi @krzzzjy. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1994639722891940336)  2025-11-29T05:29Z 257.2K followers, [--] engagements


"@onlygays101 Hi @onlygays101 We apologize for the inconvenience. We're working to restore your connection ASAP. Please share your account details so we can assist you better"  
[X Link](https://x.com/PLDT_Cares/status/1994780444186071449)  2025-11-29T14:48Z 257.3K followers, [--] engagements


"@hellodyanisgirl Hi @hellodyanisgirl. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1994942493931237468)  2025-11-30T01:32Z 257.2K followers, [--] engagements


"@heyhihanna Hi @heyhihanna We apologize for the inconvenience. Let us help resolve your concern. Please contact us at and kindly provide the details of your concern along with your account information so we can assist you more efficiently. Thank you https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1994945980932952550)  2025-11-30T01:46Z 257.2K followers, [--] engagements


"@NippyMina Hi @NippyMina We hear you. Let's escalate this. Please DM us your account number and contact details so we can follow up on your case right away. We're here to help"  
[X Link](https://x.com/PLDT_Cares/status/1994973463233401293)  2025-11-30T03:35Z 257.3K followers, [--] engagements


"@dhorreys Hello @dhorreys. Let's get your inquiry resolved by sending us a private message via while we enhance our direct messaging on X. Once you're on our PLDT Cares Facebook Messenger chat please type 'Menu' and follow the instructions. Thank you. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1994991548497629212)  2025-11-30T04:47Z 257.3K followers, [--] engagements


"@macy_alegre Hi @macy_alegre We sincerely apologize for the inconvenience. Wed like to help resolve this as quickly as possible. Please reach out to us through and provide the details of your concern with account information so we can assist you further. https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1995066821490491691)  2025-11-30T09:46Z 256.9K followers, [--] engagements


"@mong_jm We do understand your concern and the importance of your internet connection in your daily life @mong_jm. Kindly send us a message with your telephone/account number at for proper assistance. Thank you. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1995139409742856523)  2025-11-30T14:34Z 257.2K followers, [--] engagements


"@_yosoydominic Hi @_yosoydominic Thank you for reaching out. We appreciate your message and will respond to your DM as soon as possible. Is there anything specific I can help you with here"  
[X Link](https://x.com/PLDT_Cares/status/1995309702599815300)  2025-12-01T01:51Z 256.9K followers, [--] engagements


"@kristineong23 Hi @kristineong23 We appreciate your patience. Is there a specific concern you'd like to discuss here We're ready to assist you directly if you prefer"  
[X Link](https://x.com/PLDT_Cares/status/1995310441204240479)  2025-12-01T01:54Z 257K followers, [--] engagements


"@Ian_lomongo Hi @Ian_lomongo. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1995312443640426506)  2025-12-01T02:02Z 257.2K followers, [--] engagements


"@kristineong23 Hi @kristineong23 We're sorry to hear that. Can you tell us more about your concern We want to help resolve your issue directly here. What specific problem are you facing"  
[X Link](https://x.com/PLDT_Cares/status/1995314746921476217)  2025-12-01T02:11Z 257.1K followers, [--] engagements


"@chuwariwaps25 Hi @chuwariwaps25. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1995315954411332001)  2025-12-01T02:16Z 256.9K followers, [--] engagements


"@alittleBSaday_ Hi @decjohnm. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1995317957162107127)  2025-12-01T02:24Z 257.2K followers, [--] engagements


"@AnneDiegoCruz Hi @AnneDiegoCruz. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1995324774273409025)  2025-12-01T02:51Z 256.9K followers, [--] engagements


"@YengNami Hi @YengNami We apologize for any inconvenience in Taguig. We're committed to providing the best service. This is not the kind of service that we want you to have. Please reach out to us at We are committed to resolve your issue promptly. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1995327273466212842)  2025-12-01T03:01Z 257.1K followers, [--] engagements


"@_yosoydominic Hi @_yosoydominic We apologize for any inconvenience. We're committed to providing the best service. This is not the kind of service that we want you to have. Please reach out to us at We are committed to resolve your issue promptly. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1995327477254914291)  2025-12-01T03:01Z 256.9K followers, [--] engagements


"@kristineong23 Hi @kristineong23 We apologize for any inconvenience. We're committed to providing the best service. This is not the kind of service that we want you to have. Please reach out to us at We are committed to resolve your issue promptly. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1995327896467193878)  2025-12-01T03:03Z 257.2K followers, [--] engagements


"@kristineong23 Hi @kristineong23 We apologize for any inconvenience. We're committed to providing the best service. This is not the kind of service that we want you to have. Please reach out to us at We are committed to resolve your issue promptly. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1995327974800007501)  2025-12-01T03:03Z 256.9K followers, [--] engagements


"@dontdontmindk Hi @dontdontmindk We're sorry for the inconvenience. Let's check your connection. Have you tried restarting your modem If issues persist we're here to help resolve them quickly"  
[X Link](https://x.com/PLDT_Cares/status/1995397236495401411)  2025-12-01T07:39Z 256.9K followers, [--] engagements


"@jynxypanda Hi @jynxypanda We apologize for any inconvenience. We're committed to providing the best service. This is not the kind of service that we want you to have. Please reach out to us via messenger at We are committed to resolve your issue promptly. https://m.me/PLDTCares https://m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1995411516364124186)  2025-12-01T08:35Z 256.9K followers, [--] engagements


"@nnnCreatives Hi @nnnCreatives We apologize for any inconvenience. We're committed to providing the best service. This is not the kind of service that we want you to have. Please reach out to us via messenger at are committed to resolve your issue promptly. https://m.me/PLDTCares.We https://m.me/PLDTCares.We"  
[X Link](https://x.com/PLDT_Cares/status/1995411829510861283)  2025-12-01T08:37Z 256.9K followers, [--] engagements


"@EncenzoJay1990 Hi @EncenzoJay1990. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1995414843252519390)  2025-12-01T08:49Z 256.9K followers, [--] engagements


"@Kit_Kat_54321 Hi @Kit_Kat_54321 Thank you for reaching out. We're here to help with any concerns you may have. Is there anything specific you'd like assistance with"  
[X Link](https://x.com/PLDT_Cares/status/1995437237325242455)  2025-12-01T10:18Z 257.1K followers, [--] engagements


"@Kit_Kat_54321 Hi @Kit_Kat_54321. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1995438004048122309)  2025-12-01T10:21Z 256.9K followers, [--] engagements


"@Kit_Kat_54321 Hello @Kit_Kat_54321. Let's get your inquiry resolved by sending us a private message via while we enhance our direct messaging on X. Once you're on our PLDT Cares Facebook Messenger chat please type 'Menu' and follow the instructions. Thank you. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1995448587355095541)  2025-12-01T11:03Z 256.9K followers, [--] engagements


"@en7wonki Hello @gardxnyang0209. Let's get your inquiry resolved by sending us a private message via while we enhance our direct messaging on X. Once you're on our PLDT Cares Facebook Messenger chat please type 'Menu' and follow the instructions. Thank you. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1995451094995190146)  2025-12-01T11:13Z 256.9K followers, [--] engagements


"@Iamjaybulihan Hi @Iamjaybulihan We're sorry to hear about the connection issue. Our team is aware and working to restore service in GMA San Jose Cavite as quickly as possible. Thank you for your patience"  
[X Link](https://x.com/PLDT_Cares/status/1995463470209519886)  2025-12-01T12:02Z 257K followers, [--] engagements


"@khupzki Hi @khupzki. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1995801388664905786)  2025-12-02T10:25Z 256.9K followers, [--] engagements


"@khupzki @iamMVP Hi @khupzki. We're here to help with your concern and provide you with an update. Thank you"  
[X Link](https://x.com/PLDT_Cares/status/1996077832225878060)  2025-12-03T04:43Z 256.9K followers, [--] engagements


"@AccRoror Hi @AccRoror We apologize for the inconvenience. We're working to restore your services ASAP. For updates please DM us your account details so we can check and assist you further"  
[X Link](https://x.com/PLDT_Cares/status/1996183990257271002)  2025-12-03T11:45Z 257K followers, [--] engagements


"@Ewokserva Hi @Ewokserva We apologize for the inconvenience. We're working to restore your connection ASAP. For immediate assistance please send us a DM with your account details"  
[X Link](https://x.com/PLDT_Cares/status/1996205357744709642)  2025-12-03T13:10Z 256.9K followers, [--] engagements


"@kenitobeni Hi @kenitobeni Great Is your internet working now If not let's try checking the cables and connections. Any other issues you've noticed"  
[X Link](https://x.com/PLDT_Cares/status/1996211638845030691)  2025-12-03T13:35Z 256.9K followers, [--] engagements


"@gr4ceL4nd Hi @gr4ceL4nd We're sorry to hear about your experience. Can you share more details about the issue you're facing We'd like to help resolve it for you"  
[X Link](https://x.com/PLDT_Cares/status/1996377214422802667)  2025-12-04T00:33Z 257K followers, [--] engagements


"@Jiongco2B Hi @Jiongco2B. We're here to help. Chat with us on Facebook: or call PLDT [---] while we enhance our X DM. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1996385490904477723)  2025-12-04T01:06Z 257K followers, [--] engagements


"@quia_javellana Hi @quia_javellana. Thank you for providing your account number. To protect your privacy and data avoid sharing personal information. Wed be happy to address your concern via direct messages. Send us a message at for assistance. Thank you. https://m.me/pldtcares https://m.me/pldtcares"  
[X Link](https://x.com/PLDT_Cares/status/1997033611254812703)  2025-12-05T20:01Z 257K followers, [--] engagements


"@quia_javellana Hi @quia_javellana. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1997043573351690733)  2025-12-05T20:41Z 257K followers, [--] engagements


"@francorobles Hi @francorobles Were glad to hear that Belle was able to assist you. Thank you for your positive feedback. We always strive to provide excellent service to our customers"  
[X Link](https://x.com/PLDT_Cares/status/1997093416531026008)  2025-12-05T23:59Z 257K followers, [--] engagements


"@katarinaholiver Hi @katarinaholiver Thank you for providing the ticket number. We'll check on the status of your repair request right away. We appreciate your patience as we work to resolve this issue"  
[X Link](https://x.com/PLDT_Cares/status/1998010478325633245)  2025-12-08T12:43Z 257K followers, [--] engagements


"@francorobles Hi @francorobles We're sorry for the inconvenience. We're working to improve our services. Can you share more details about your connection issue so we can assist you better"  
[X Link](https://x.com/PLDT_Cares/status/1998082932377047235)  2025-12-08T17:31Z 257K followers, [--] engagements


"@KaaatDalanon Hi @KaaatDalanon. Let's resolve your inquiry via PM: while we enhance our X DM. We'll catch you there. Thanks. http://www.m.me/PLDTCares http://www.m.me/PLDTCares"  
[X Link](https://x.com/PLDT_Cares/status/1998833885707382989)  2025-12-10T19:15Z 257K followers, [--] engagements

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