#  @MEXC_CST MEXC Customer Support MEXC Customer Support posts on X about mexc, if you, we will, for the the most. They currently have [-----] followers and [---] posts still getting attention that total [---] engagements in the last [--] hours. ### Engagements: [---] [#](/creator/twitter::1933468627103330304/interactions)  - [--] Week [------] +8.10% - [--] Month [------] +291% - [--] Months [---------] -68% - [--] Year [---------] -39% ### Mentions: [--] [#](/creator/twitter::1933468627103330304/posts_active)  - [--] Month [--] +46% - [--] Months [---] +1,763% - [--] Year [---] +3,763% ### Followers: [-----] [#](/creator/twitter::1933468627103330304/followers)  - [--] Week [-----] +2.30% - [--] Month [-----] +12% - [--] Months [-----] +1,129% ### CreatorRank: [---------] [#](/creator/twitter::1933468627103330304/influencer_rank)  ### Social Influence **Social category influence** [exchanges](/list/exchanges) #4075 [finance](/list/finance) [currencies](/list/currencies) [cryptocurrencies](/list/cryptocurrencies) [social networks](/list/social-networks) [technology brands](/list/technology-brands) [countries](/list/countries) [stocks](/list/stocks) [travel destinations](/list/travel-destinations) **Social topic influence** [mexc](/topic/mexc) #96, [if you](/topic/if-you), [we will](/topic/we-will), [for the](/topic/for-the), [for your](/topic/for-your) #682, [we are](/topic/we-are), [support](/topic/support), [to the](/topic/to-the), [status](/topic/status), [safeguard](/topic/safeguard) **Top accounts mentioned or mentioned by** [@mexcofficial](/creator/undefined) [@ceciliahsueh](/creator/undefined) [@mexcassistantbot](/creator/undefined) [@derrickyeo61993](/creator/undefined) [@nunonev85132038](/creator/undefined) [@mexclistings](/creator/undefined) [@sixftplus4](/creator/undefined) [@ncrypt666](/creator/undefined) [@alexmar57216328](/creator/undefined) [@thewhitewhalev2](/creator/undefined) [@czbinance](/creator/undefined) [@bitcoin_guy96](/creator/undefined) [@sexinfochina](/creator/undefined) [@zerospike_live](/creator/undefined) [@pumpdotfun](/creator/undefined) [@akimiichikawa](/creator/undefined) [@zachxbt](/creator/undefined) [@mdyosufali](/creator/undefined) [@vishiq](/creator/undefined) [@cryptokijun](/creator/undefined) **Top assets mentioned** [Tether (USDT)](/topic/$usdt) [Alphabet Inc Class A (GOOGL)](/topic/$googl) ### Top Social Posts Top posts by engagements in the last [--] hours "@eddy_yaghi @MEXC_Official @pumpdotfun Weve identified and resolved the issue you reported. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Please note that the latest Launchpad has been extremely popular and the allocation has already been fully subscribed" [X Link](https://x.com/anyuser/status/1944046243581506007) 2025-07-12T14:48Z [----] followers, [--] engagements "@elistar44 @MEXC_Official @pumpdotfun Weve identified and resolved the issue you reported. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Please note that the latest Launchpad has been extremely popular and the allocation has already been fully subscribed" [X Link](https://x.com/MEXC_CST/status/1944046347575079406) 2025-07-12T14:49Z [--] followers, [--] engagements "@Thnh10901148 @MEXC_Official @pumpdotfun Weve identified and resolved the issue you reported. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Please note that the latest Launchpad has been extremely popular and the allocation has already been fully subscribed" [X Link](https://x.com/MEXC_CST/status/1944046387865563461) 2025-07-12T14:49Z [--] followers, [--] engagements "@Ighayin1 Weve identified and resolved the issue you reported. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Please note that the latest Launchpad has been extremely popular and the allocation has already been fully subscribed" [X Link](https://x.com/MEXC_CST/status/1944046539946832070) 2025-07-12T14:49Z [--] followers, [--] engagements "Hi @pabloruizoka thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team" [X Link](https://x.com/anyuser/status/1944343558753804444) 2025-07-13T10:30Z [----] followers, [----] engagements "@SlahKhhif @MEXC_Official Hi @SlahKhhif We totally understand your frustration but please kindly follow the steps as our agents requested in the following email. Thanks for your patience and cooperation. Your support is highly appreciated" [X Link](https://x.com/MEXC_CST/status/1945673584887881832) 2025-07-17T02:35Z [--] followers, [--] engagements "We sincerely apologize for any inconvenience you may have experienced. We have sent you a direct message and please kindly respond with your UID so that we can further investigate and resolve the issue. We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1945673862886408219) 2025-07-17T02:36Z [--] followers, [--] engagements "We are sorry that you had an unpleasant experience. To help us investigate and improve your experience could you please provide more detailed information including a screen recording of the issue if possible This will greatly assist our team in identifying the problem and resolving it more efficiently. Thank you for your cooperation and support" [X Link](https://x.com/MEXC_CST/status/1946041672913322342) 2025-07-18T02:57Z [--] followers, [--] engagements "Hi @LukaszTrader thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team" [X Link](https://x.com/MEXC_CST/status/1950461989353816189) 2025-07-30T07:42Z [--] followers, [--] engagements "We are sorry that you had an unpleasant experience. Please reach out to our Online Customer Service team for instant assistance. You may need to provide more details about your issue. Our online Customer Service team is available 24/7 to assist you. We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1954875471864500582) 2025-08-11T12:00Z [--] followers, [--] engagements "Hi @haay_uh thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team is" [X Link](https://x.com/MEXC_CST/status/1955227051415556566) 2025-08-12T11:17Z [---] followers, [--] engagements "Hi @gideon_agbasi thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team" [X Link](https://x.com/MEXC_CST/status/1965279516806516799) 2025-09-09T05:02Z [---] followers, [--] engagements "We are sorry that you had an unpleasant experience. Please reach out to our Online Customer Service team for instant assistance. You may need to provide more details about your issue. Our online Customer Service team is available 24/7 to assist you. We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1967614532874027450) 2025-09-15T15:40Z [---] followers, [--] engagements "@whokdd @MEXC_Official We have sent you a direct message and please kindly respond with the UID so that we can further investigate and resolve the issue. We are dedicated to providing you with the best service" [X Link](https://x.com/MEXC_CST/status/1967614755683832101) 2025-09-15T15:41Z [---] followers, [--] engagements "We are sorry that you had an unpleasant experience. To help us investigate and improve your experience could you provide more detailed information including your MEXC UID and a screen recording of the issue if possible Please send the recording and relevant information to our support email: service@support.mexc.com. This will greatly assist our team in identifying the problem and resolving it more efficiently. Thank you for your cooperation and support" [X Link](https://x.com/MEXC_CST/status/1968242547513573455) 2025-09-17T09:16Z [---] followers, [--] engagements "@AbdarSulai86664 @MEXC_Official Could you please share the MEXC UID with us for further investigation For faster assistance you may contact our Online Customer Service team which is available 24/7. Thank you for your cooperation and support" [X Link](https://x.com/MEXC_CST/status/1968521600329810243) 2025-09-18T03:44Z [---] followers, [--] engagements "@AbdarSulai86664 @MEXC_Official Thanks for waiting while we are checking your issue with the team. We totally understand your frustration but please kindly check the email and follow the steps as our agents requested. Thanks for your patience and cooperation. Your support is highly appreciated" [X Link](https://x.com/MEXC_CST/status/1969965152163532834) 2025-09-22T03:21Z [---] followers, [--] engagements "@NunoNev85132038 @MEXC_Official We completely understand your frustration. Please kindly check the email we have sent which contains the detailed explanation regarding your case. Thank you for your patience and cooperation. We truly appreciate your support" [X Link](https://x.com/MEXC_CST/status/1972311427223572576) 2025-09-28T14:44Z [---] followers, [--] engagements "Hi @Hugo_Echelon thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team" [X Link](https://x.com/MEXC_CST/status/1975558196527075454) 2025-10-07T13:45Z [---] followers, [--] engagements "Hi @Lasthopebroken thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team" [X Link](https://x.com/MEXC_CST/status/1975806056312848475) 2025-10-08T06:10Z [---] followers, [--] engagements "Hi @MedicalBergey thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team" [X Link](https://x.com/MEXC_CST/status/1975806222956961895) 2025-10-08T06:11Z [---] followers, [--] engagements "Hi @uduz thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team is here" [X Link](https://x.com/anyuser/status/1976830084049998070) 2025-10-11T01:59Z [----] followers, 13K engagements "Hi MEXCer we support Indian users to use MEXC. You can access MEXC through this link: MEXC APP has been removed from iOS app store in india region. If you have previously downloaded it you can reinstall it from your apps list. For iOS installation guidance please refer to: Android: APK: You can click Download MEXC on our official website download interface to download. This is the Android APK file. https://www.mexc.co/download https://www.mexc.com/download-ios-guide https://www.mexc.co https://www.mexc.co https://www.mexc.co/download https://www.mexc.com/download-ios-guide https://www.mexc.co" [X Link](https://x.com/MEXC_CST/status/1976936673284891092) 2025-10-11T09:03Z [---] followers, [--] engagements "@phuocvietnguyen @cecilia_hsueh Please reach out to our Online Customer Service team for instant assistance. You may need to submit documents. Our online Customer Service team is available 24/7 to assist you. We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977206139202027592) 2025-10-12T02:54Z [---] followers, [--] engagements "Hello I fully understand your feelings and the inconvenience this has caused you. Unfortunately you have triggered MEXC's risk management policies. We are not authorized to disclose sensitive information related to risk management procedures. We sincerely apologize for the inconvenience this has caused. Please refer to our User Agreement Thank you for your understanding and support https://mexc.com/terms https://mexc.com/terms" [X Link](https://x.com/MEXC_CST/status/1977346867018264658) 2025-10-12T12:13Z [---] followers, [--] engagements "@Stephen1448763 @MEXC_Official @bigdaddydaks We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977409766352920611) 2025-10-12T16:23Z [---] followers, [--] engagements "@Tradecelb @MEXC_ID @cecilia_hsueh Hello MEXCer I'm sorry for the inconvenience this has caused you. I know this must be frustrating for you. Please check your private message and I'll be happy to assist you further" [X Link](https://x.com/MEXC_CST/status/1977570283126235308) 2025-10-13T03:01Z [---] followers, [---] engagements "Hi MEXCer MEXC will not deceive any user and will not tolerate any deception We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation you can also use TG bot @MEXC_Assistant_bot to contact customer service for your inquiry. We're assured your assets remain safe and our support team is here to help you resolve this promptly. Thank you for your cooperation" [X Link](https://x.com/MEXC_CST/status/1977691314302210095) 2025-10-13T11:02Z [---] followers, [--] engagements "Hello MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order" [X Link](https://x.com/MEXC_CST/status/1977692533984772158) 2025-10-13T11:06Z [---] followers, [---] engagements "Hello MEXCer Dear MEXCer the price is determined by the market and the platform only provides intermediary services. The uncertainty about the operation of the market and project parties is not determined by our platform. Investment currencies should be rationally invested based on the understanding of the project and your own risk control capabilities. If you have any questions please feel free to contact us" [X Link](https://x.com/MEXC_CST/status/1977694102276960742) 2025-10-13T11:13Z [---] followers, [--] engagements "Hi MEXCer MEXC will not deceive any user and will not tolerate any deception We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation you can also use TG bot @MEXC_Assistant_bot to contact customer service for your inquiry. We're assured your assets remain safe and our support team is here to help you resolve this promptly. Thank you for your cooperation" [X Link](https://x.com/anyuser/status/1977694958850367889) 2025-10-13T11:16Z [----] followers, [--] engagements "Hello MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order" [X Link](https://x.com/MEXC_CST/status/1977695762940354699) 2025-10-13T11:19Z [---] followers, [--] engagements "Hello MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order" [X Link](https://x.com/MEXC_CST/status/1977696273152258490) 2025-10-13T11:21Z [---] followers, [--] engagements "Hello MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order" [X Link](https://x.com/MEXC_CST/status/1977696661196669389) 2025-10-13T11:23Z [---] followers, [--] engagements "Hi MEXCer We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation We're assured your assets remain safe and our support team is here to help you resolve this promptly. you can also use TG bot @MEXC_Assistant_bot contact customer service for your inquiry. Thank you for your cooperation" [X Link](https://x.com/MEXC_CST/status/1977697719771894100) 2025-10-13T11:27Z [---] followers, [--] engagements "Hi MEXCer We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation We're assured your assets remain safe and our support team is here to help you resolve this promptly. you can also use TG bot @MEXC_Assistant_bot contact customer service for your inquiry. Thank you for your cooperation" [X Link](https://x.com/MEXC_CST/status/1977698347050770918) 2025-10-13T11:30Z [---] followers, [--] engagements "Hello MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order" [X Link](https://x.com/MEXC_CST/status/1977699344250974224) 2025-10-13T11:34Z [---] followers, [--] engagements "Hi MEXCer We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation We're assured your assets remain safe and our support team is here to help you resolve this promptly. you can also use TG bot @MEXC_Assistant_bot contact customer service for your inquiry. Thank you for your cooperation" [X Link](https://x.com/MEXC_CST/status/1977699873970622522) 2025-10-13T11:36Z [---] followers, [--] engagements "Hello MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order" [X Link](https://x.com/MEXC_CST/status/1977700873490125209) 2025-10-13T11:40Z [---] followers, [--] engagements "Dear MEXCer We empathize with your sentiments. Risk control strategies are implemented to provide users with a safer trading environment and protect trading fairness for all users. After rigorous investigation by the risk control system and relevant staff we found abnormal trading behaviors between your account and associated accounts that did not comply with risk control rules. The risk control department still needs to conduct further assessment and analysis of your account and account restrictions cannot be lifted in advance. The risk control analysis process still requires another 365" [X Link](https://x.com/MEXC_CST/status/1977702248852664434) 2025-10-13T11:45Z [---] followers, [--] engagements "@Hellen013500 @MEXC_Official @Aptos @worldlibertyfi Dear user Due to network maintenance KGEN-APTOS deposits are suspended. You can check the network resumption reminder on the deposit page. Once the network is resumed we will notify you via email and notifications. If you have any questions please feel free to contact us" [X Link](https://x.com/MEXC_CST/status/1977703899835351462) 2025-10-13T11:52Z [---] followers, [--] engagements "Hi MEXCer We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation and our support team is here to help you resolve this promptly. you can also use TG bot @MEXC_Assistant_bot contact customer service for your inquiry. Thank you for your cooperation" [X Link](https://x.com/MEXC_CST/status/1977705582795919599) 2025-10-13T11:58Z [---] followers, [--] engagements "Hi MEXCer We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation and our support team is here to help you resolve this promptly. you can also use TG bot @MEXC_Assistant_bot contact customer service for your inquiry. Thank you for your cooperation" [X Link](https://x.com/MEXC_CST/status/1977706852709240971) 2025-10-13T12:03Z [---] followers, [--] engagements "Hi MEXCer We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue can you tell us your problem and our support team is here to help you resolve this promptly. you can also use TG bot @MEXC_Assistant_bot to contact customer service for your inquiry. Thank you for your cooperation" [X Link](https://x.com/MEXC_CST/status/1977708206278521231) 2025-10-13T12:09Z [---] followers, [--] engagements "Hi MEXCer We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation and our support team is here to help you resolve this promptly. you can also use TG bot @MEXC_Assistant_bot contact customer service for your inquiry. Thank you for your cooperation" [X Link](https://x.com/MEXC_CST/status/1977709261787701391) 2025-10-13T12:13Z [---] followers, [--] engagements "Hi MEXCer We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation and our support team is here to help you resolve this promptly. you can also use TG bot @MEXC_Assistant_bot contact customer service for your inquiry. Thank you for your cooperation" [X Link](https://x.com/MEXC_CST/status/1977710721925632270) 2025-10-13T12:19Z [---] followers, [--] engagements "Hi @Fabiojrao We would like to inform you that after a thorough review we have confirmed that your account violated our platform's rules. As a result your account has been temporarily restricted to ensure the integrity of our community. If you believe this action was taken in error or if you need further assistance we advise you to reach out to our Customer Service team for immediate support. We are committed to providing the highest level of service and appreciate your understanding and cooperation in maintaining a secure trading environment. For detailed information on our risk management" [X Link](https://x.com/MEXC_CST/status/1977711780878233820) 2025-10-13T12:23Z [---] followers, [--] engagements "Hi MEXCer We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation and our support team is here to help you resolve this promptly. you can also use TG bot @MEXC_Assistant_bot contact customer service for your inquiry. Thank you for your cooperation" [X Link](https://x.com/MEXC_CST/status/1977713068571529515) 2025-10-13T12:28Z [---] followers, [--] engagements "Hi @selectivesnail We truly understand how upsetting this experience must have been especially when you were unable to access your trades. We sincerely apologize for the inconvenience and the frustration this caused. Would you mind sending us a DM so we can assist you further and ensure this is properly followed up Were committed to providing you with the best support possible. Thank you for your patience and understanding" [X Link](https://x.com/MEXC_CST/status/1977716261443535049) 2025-10-13T12:41Z [---] followers, [--] engagements "Thank you for expressing your concern. To clarify MEXC applies a targeted risk control mechanism in accordance with the section about Rules of Services and Account Restrictions in our Terms and Conditions which is based on international AML and market integrity regulations (e.g. FATF Recommendation [--] EU 6AMLD and OFAC sanctions compliance). Only a very small portion of accounts typically those flagged for suspicious patterns like coordinated manipulation or high-frequency abuse undergo temporary withdrawal restrictions pending review. These measures are essential for protecting the broader" [X Link](https://x.com/anyuser/status/1977719830225756411) 2025-10-13T12:55Z [----] followers, [--] engagements "Hi @muito_facil thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with us for further investigation Rest assured your assets remain safe and our support team is here to" [X Link](https://x.com/MEXC_CST/status/1977726933921358062) 2025-10-13T13:23Z [---] followers, [--] engagements "Hi @Fabiojrao thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was f lagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with us for further investigation Rest assured your assets remain safe and our support team is here to" [X Link](https://x.com/MEXC_CST/status/1977728511415869465) 2025-10-13T13:29Z [---] followers, [--] engagements "@Cryptowarrio @RealCryptoFace1 We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977735225409995006) 2025-10-13T13:56Z [---] followers, [--] engagements "@veeru945013 We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977735235161723290) 2025-10-13T13:56Z [---] followers, [--] engagements "@denialcrypto @MEXC_Official We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977735254656880802) 2025-10-13T13:56Z [---] followers, [--] engagements "@Pintofrancop1 @MEXC_Official We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977735268405752172) 2025-10-13T13:56Z [---] followers, [--] engagements "@IGWEUKINGS @alchera42742701 @MEXC_Official We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977735281546531133) 2025-10-13T13:56Z [---] followers, [--] engagements "@cryptofuster We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/anyuser/status/1977735292019769523) 2025-10-13T13:56Z [----] followers, [--] engagements "@NunoNev85132038 @MEXC_Official We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977735301079486571) 2025-10-13T13:56Z [---] followers, [--] engagements "@nawabboy609 @MEXC_Official @MEXC_Listings @cecilia_hsueh @renz_MEXC We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977735314127901025) 2025-10-13T13:56Z [---] followers, [---] engagements "@WKhanz26 @MEXC_Official We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977735329986629632) 2025-10-13T13:57Z [---] followers, [--] engagements "We are sorry that you had an unpleasant experience. To help us investigate and improve your experience could you please provide more detailed information including a screen recording of the issue if possible Please send the recording and relevant information to our support email: service@support.mexc.com. This will greatly assist our team in identifying the problem and resolving it more efficiently. Thank you for your cooperation and support" [X Link](https://x.com/MEXC_CST/status/1977735526858781110) 2025-10-13T13:57Z [---] followers, [--] engagements "@0xNnachet We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977735717389271377) 2025-10-13T13:58Z [---] followers, [--] engagements "@EmasonDawiz @iamchrisani @binance @MEXC_Official @CoinMarketCap We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977735745579438228) 2025-10-13T13:58Z [---] followers, [--] engagements "@Denimurdad69 @WKhanz26 @MEXC_Official We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977735756241092711) 2025-10-13T13:58Z [---] followers, [--] engagements "Hi @90b3rman thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with us for further investigation Rest assured your assets remain safe and our support team is here to help" [X Link](https://x.com/MEXC_CST/status/1977773147119296954) 2025-10-13T16:27Z [---] followers, [--] engagements "Hi @bulatkotik thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with us for further investigation Rest assured your assets remain safe and our support team is here to" [X Link](https://x.com/MEXC_CST/status/1977773441618211309) 2025-10-13T16:28Z [---] followers, [--] engagements "Hi @losh14ka1 thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team is" [X Link](https://x.com/MEXC_CST/status/1977775200377925688) 2025-10-13T16:35Z [---] followers, [--] engagements "Hi @MaskaraChico We are sorry that you had an unpleasant experience. Kindly advise your friend reach out to our Online Customer Service team for instant assistance. Our online Customer Service team is available 24/7 to assist. We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/anyuser/status/1977787762792411192) 2025-10-13T17:25Z [----] followers, [--] engagements "We are sorry that you had an unpleasant experience. Please reach out to our Online Customer Service team for instant assistance. You may need to provide more details about your issue. Our online Customer Service team is available 24/7 to assist you. We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977791107317862666) 2025-10-13T17:38Z [---] followers, [--] engagements "Hello MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order" [X Link](https://x.com/MEXC_CST/status/1977793038668992567) 2025-10-13T17:46Z [---] followers, [--] engagements "Hi tipidorhi We understand your concern. Sometimes accounts are temporarily limited under our Risk Control Policy due to detection of unusual activity which may include high-volume profits or region-based compliance flags. This review is required under global Anti-Money Laundering (AML) frameworks and the Financial Action Task Force (FATF) guidelines. Were happy to assist and speed up your case if you send a ticket ID via DM or visit support page. Thank you for your patience and understanding. If you have any further questions please feel free to contact us at any time. We are dedicated to" [X Link](https://x.com/MEXC_CST/status/1977797238492672312) 2025-10-13T18:03Z [---] followers, [--] engagements "We apologize for the inconvenience. Due to the privacy implications of risk management information please contact our Online Customer Service team for immediate assistance. You may need to submit documents. Our Online Customer Service team is available 24/7 to assist you. We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977798957633012035) 2025-10-13T18:09Z [---] followers, [--] engagements "We are sorry that you had an unpleasant experience. Please reach out to our Online Customer Service team for instant assistance. You may need to provide more details about your issue. Our online Customer Service team is available 24/7 to assist you. We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977804289251934337) 2025-10-13T18:31Z [---] followers, [--] engagements "@NunoNev85132038 @MEXC_Official We apologize for any inconvenience this may cause you. We have checked your account and found no abnormalities. If you have any questions please let us know in detail via private message and we will carefully check the issue for you" [X Link](https://x.com/MEXC_CST/status/1977806665249690049) 2025-10-13T18:40Z [---] followers, [--] engagements "Hello MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order" [X Link](https://x.com/MEXC_CST/status/1977807180507304181) 2025-10-13T18:42Z [---] followers, [---] engagements "Hello MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order" [X Link](https://x.com/anyuser/status/1977808147307020508) 2025-10-13T18:46Z [----] followers, [--] engagements "We apologize for the inconvenience and The price of the project is determined by the market and purchasing a project is a type of risk investment. Please make rational investment decisions based on your understanding of the project and your own risk management capabilities. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977808491487355287) 2025-10-13T18:47Z [---] followers, [--] engagements "We apologize for the inconvenience and The price of the project is determined by the market and purchasing a project is a type of risk investment. Please make rational investment decisions based on your understanding of the project and your own risk management capabilities. Thank you for your understanding and support We recommend reading MEXC guide on the difference between realized and unrealized profit and loss. https://www.mexc.com/learn/article/pnl-calculations-explained/1 https://www.mexc.com/learn/article/pnl-calculations-explained/1" [X Link](https://x.com/MEXC_CST/status/1977809433444110370) 2025-10-13T18:51Z [---] followers, [--] engagements "We apologize for the inconvenience and The price of the project is determined by the market and purchasing a project is a type of risk investment. Please make rational investment decisions based on your understanding of the project and your own risk management capabilities. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977809967559389598) 2025-10-13T18:53Z [---] followers, [---] engagements "We understand your feelings and while this can be frustrating we have privacy concerns. Please contact our Online Customer Service team for immediate assistance. You may need to provide more details about your issue. Our Online Customer Service team is available 24/7 to assist you. We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977811563672416516) 2025-10-13T18:59Z [---] followers, [--] engagements "Hi MohsinA33698589 Thank you for your message. We completely understand your concerns about the new 180-day review period and how this situation may have caused frustration. To clarify the new policy including the shorter review timeframe applies only to risk-related cases initiated on or after October [--]. We truly appreciate your patience and understanding. Please be assured that we will continue to monitor user feedback to maintain transparency and provide timely updates. We understand the impact this may have had on you and sincerely apologize once again. Thank you for your continued" [X Link](https://x.com/MEXC_CST/status/1977817472331104432) 2025-10-13T19:23Z [---] followers, [--] engagements "We understand this issue. While trading losses are frustrating the price of a project is determined by the market and purchasing a project involves risk. Please make rational investment decisions based on your understanding of the project and your own risk management capabilities. Thank you for your understanding and support If you have any further questions please contact us" [X Link](https://x.com/MEXC_CST/status/1977850618598588585) 2025-10-13T21:35Z [---] followers, [--] engagements "We understand this issue. While trading losses are frustrating the price of a project is determined by the market and purchasing a project involves risk. Please make rational investment decisions based on your understanding of the project and your own risk management capabilities. Thank you for your understanding and support If you have any further questions please contact us" [X Link](https://x.com/MEXC_CST/status/1977851138457444769) 2025-10-13T21:37Z [---] followers, [--] engagements "We apologize for the inconvenience. The price of the project is determined by the market and purchasing a project involves risky investment. Please make rational investment decisions based on your understanding of the project and your own risk management capabilities. Thank you for your understanding and support If you have further questions about the transaction please send me a private message and provide your account UID for review" [X Link](https://x.com/MEXC_CST/status/1977881994618134953) 2025-10-13T23:39Z [---] followers, [--] engagements "Hello@NunoNev85132038 Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. The forced liquidation of orders is influenced by market fluctuations and other factors not by manual intervention. If you have any questions about this matter or your specific order please feel free to contact our online customer service at any time well be happy to assist you Please note that futures trading involves certain risks. We recommend exploring effective risk management strategies such as using take-profit and stop-loss functions or adopting low-leverage trading" [X Link](https://x.com/MEXC_CST/status/1977910836153946609) 2025-10-14T01:34Z [---] followers, [--] engagements "Hello @MHecomontop We are deeply sorry for your unpleasant experience. Forced liquidation orders are subject to market fluctuations and other factors not manual intervention. If you have any questions about this or your specific order please send us a private message with your UID @MEXC_CST we will be happy to assist you Please note that futures trading carries inherent risks. We recommend exploring effective risk management strategies such as using stop-loss and take-profit functions or trading with low leverage to mitigate potential losses. For more information please visit: Thank you for" [X Link](https://x.com/MEXC_CST/status/1977914433428242660) 2025-10-14T01:48Z [---] followers, [---] engagements "Hello @nawabboy609 Thank you for your message. We completely understand your concern regarding the COAI position. MEXC determines whether a position triggers liquidation based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is activated meaning the margin ratio reaches 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. "Regarding the COAI position issue you've reported. After verifying the relevant situation we would like to provide the" [X Link](https://x.com/MEXC_CST/status/1977919072353526000) 2025-10-14T02:07Z [---] followers, [---] engagements "Hello @drake4m Our risk control measures are designed to provide a secure trading environment and protect user funds. You can refer to our user agreement for further details: I understand that this may be a limitation for those who enjoy trading but it serves more as a protection mechanism. Through these terms we limit the entry of some malicious parties into the market thus creating a safe trading environment. Of course we will report your suggestion to our team for review. Thank you very much for your valuable suggestions We sincerely hope that you enjoy trading with MEXC and that you will" [X Link](https://x.com/MEXC_CST/status/1977927381190062273) 2025-10-14T02:40Z [---] followers, [--] engagements "We are sorry that you had an unpleasant experience. Because risk control involves personal privacy. Please reach out to our Online Customer Service team for instant assistance. You may need to provide more details about your issue. Our online Customer Service team is available 24/7 to assist you. We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1977933827566923896) 2025-10-14T03:05Z [---] followers, [--] engagements "Hello MEXCer Thank you for your message. We completely understand your concern regarding the COAI position. MEXC determines whether a position triggers liquidation based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is activated meaning the margin ratio reaches 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. We understand how concerning and frustrating this experience may have been. If youd like us to review your specific case in" [X Link](https://x.com/MEXC_CST/status/1977994619913941135) 2025-10-14T07:07Z [---] followers, [--] engagements "Hello MEXCer We sincerely apologize for any inconvenience caused. Our team is continuously working to enhance our products and ensure a smoother trading experience for all users. Please note that due to market fluctuations some orders may not be executed as expected. We understand how important this is to you and our team is actively investigating and resolving any related issues. If you have any questions or concerns regarding your order please dont hesitate to reach out to our support team were here to help. Thank you for your continued trust and support" [X Link](https://x.com/MEXC_CST/status/1978002487908196826) 2025-10-14T07:38Z [---] followers, [--] engagements "Hi @momomim1234 The reward has been distributed and we are sorry that you had an unpleasant experience. The query shows that your participation in this event triggered the event risk control system so the rewards will not be issued. Please pay attention to abide by the activity rules. If you trigger the risk control mechanism of the activity the reward will not be issued. Thank you for your understanding and support If you have any further questions please feel free to contact us at any time. We are dedicated to providing you with the best service" [X Link](https://x.com/MEXC_CST/status/1978089706140193097) 2025-10-14T13:25Z [---] followers, [--] engagements "Thank you for your message. We completely understand your concern regarding the COAI position. MEXC determines whether a position triggers liquidation based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is activated meaning the margin ratio reaches 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. We understand how concerning and frustrating this experience may have been. If youd like us to review your specific case in detail please" [X Link](https://x.com/anyuser/status/1978113534203478439) 2025-10-14T14:59Z [----] followers, [--] engagements "Hello@Umer2906178 Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. The forced liquidation of orders is influenced by market fluctuations and other factors not by manual intervention. If you have any questions about this matter or your specific order would you mind sending us a private message with your UID Well be happy to provide assistance and follow up with you Please note that futures trading involves certain risks. We recommend exploring effective risk management strategies such as using take-profit and stop-loss functions or adopting" [X Link](https://x.com/MEXC_CST/status/1978225169387987052) 2025-10-14T22:23Z [---] followers, [--] engagements "Hello siddiquibig4 We are deeply sorry for your unpleasant experience. Forced liquidation orders are subject to market fluctuations and other factors not manual intervention. If you have any questions about this or your specific order please send us a private message with your UID @MEXC_CST we will be happy to assist you Please note that futures trading carries inherent risks. We recommend exploring effective risk management strategies such as using stop-loss and take-profit functions or trading with low leverage to mitigate potential losses. For more information please visit: Thank you for" [X Link](https://x.com/MEXC_CST/status/1978256338905129334) 2025-10-15T00:27Z [---] followers, [--] engagements "Dear MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order" [X Link](https://x.com/MEXC_CST/status/1978269662921339166) 2025-10-15T01:20Z [---] followers, [--] engagements "Regarding the COAI position issue you've reported. After verifying the relevant situation we would like to provide the following explanation: MEXC platform determines whether a position triggers the liquidation mechanism based on the fair price. When fair price reaches the liquidation price the liquidation mechanism is triggered. The margin ratio is now at 100%. At this point your position will be taken over. The real-time fair price of this futures is calculated based on the index price and funding rate basis. The index price of COAI mainly comes from BITGET GATEIO MEXC which you can view on" [X Link](https://x.com/MEXC_CST/status/1978363902384906576) 2025-10-15T07:34Z [---] followers, [--] engagements "Thank you for your message. We completely understand your concern regarding the COAI position. MEXC determines whether a position triggers liquidation based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is activated meaning the margin ratio reaches 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. We understand how concerning and frustrating this experience may have been. If youd like us to review your specific case in detail please" [X Link](https://x.com/MEXC_CST/status/1978452267247542565) 2025-10-15T13:25Z [---] followers, [--] engagements "Thank you for your message. We completely understand your concern regarding the COAI position. MEXC determines whether a position triggers liquidation based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is activated meaning the margin ratio reaches 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. We understand how concerning and frustrating this experience may have been. If youd like us to review your specific case in detail please" [X Link](https://x.com/MEXC_CST/status/1978453306700931296) 2025-10-15T13:30Z [---] followers, [--] engagements "Thank you for your message. We completely understand your concern regarding the COAI position. MEXC determines whether a position is liquidated based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is triggered meaning the margin ratio hits 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. We understand how concerning and frustrating this experience can be. If youd like us to review your specific case in detail please send us a DM with" [X Link](https://x.com/MEXC_CST/status/1978487429670511064) 2025-10-15T15:45Z [---] followers, [--] engagements "Thank you for your message. We completely understand your concern regarding the liquidation position. MEXC determines whether a position is liquidated based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is triggered meaning the margin ratio hits 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. We understand how concerning and frustrating this experience can be. If youd like us to review your specific case in detail please send us a DM" [X Link](https://x.com/MEXC_CST/status/1978489231648444616) 2025-10-15T15:52Z [---] followers, [--] engagements "Hi @ravi8561G Were sorry to hear about your experience and understand your frustration. Our goal is to provide a smooth and reliable service for all users and we take your feedback seriously. To help resolve this matter promptly could you please provide more details or your UID via DM Our team will review your case and assist you as quickly as possible. Thank you for your patience and understanding" [X Link](https://x.com/MEXC_CST/status/1978491367631310995) 2025-10-15T16:01Z [---] followers, [--] engagements "Hi@dolfishler We completely understand your concern. At MEXC we regularly review all listed cryptocurrencies to ensure they continue to meet our platforms standards and protect our users interests. When a project shows signs of not meeting these standards we first issue a notice to hide it and reach out to the project team for rectification. If the necessary improvements are not made within the given time frame the crypto may then be delisted from the platform. Please rest assured that these measures are taken carefully and with our users best interests in mind to maintain a secure" [X Link](https://x.com/MEXC_CST/status/1978541207589658901) 2025-10-15T19:19Z [---] followers, [--] engagements "Hello@ankush672541 Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. The forced liquidation of orders is influenced by market fluctuations and other factors not by manual intervention. If you have any questions about this matter or your specific order would you mind sending us a private message Well be happy to provide assistance and follow up with you Please note that futures trading involves certain risks. We recommend exploring effective risk management strategies such as using take-profit and stop-loss functions or adopting low-leverage" [X Link](https://x.com/MEXC_CST/status/1978552520470585452) 2025-10-15T20:04Z [---] followers, [--] engagements "Hi@UsaidQureshi07 I totally understand this must be frustrating thank you for your patience while we sort this out. Sometimes accounts get restricted automatically when our system detects activity that seems unusual. Its a protective step to keep your funds and the platform safe. If you think this was flagged by mistake no worries we can check it right away. Could you please share your MEXC UID via DM so I can forward your case to our review team Your assets are safe and well do everything we can to resolve this fast. Thanks again for your trust and understanding 💚" [X Link](https://x.com/MEXC_CST/status/1978569826496024983) 2025-10-15T21:13Z [---] followers, [--] engagements "Thank you for reaching out to us. We truly appreciate your feedback and the chance to clarify this matter. At MEXC we deeply value fairness transparency and the safety of our users. Our risk control system automatically reviews account activities when certain patterns trigger our protective mechanisms this helps ensure a secure and trustworthy trading environment for everyone. After a thorough internal review we found that specific trading activities on your account may have violated the following rule under our Risk Control Guidelines: Clause Number: [---] Examples of Prohibited Transactional" [X Link](https://x.com/MEXC_CST/status/1978598271770873923) 2025-10-15T23:06Z [---] followers, [--] engagements "We truly understand how you feel and were here to support you. Could you please DM your MEXC UID I will check and follow up the current account status for you. Thank you again for your patience and trust. If you have any further questions please feel free to contact us at any time. We are dedicated to providing you with the best service" [X Link](https://x.com/MEXC_CST/status/1978842515186049220) 2025-10-16T15:16Z [---] followers, [--] engagements "I understand your feeling and situation. Stop-profit and stop-loss orders may fail to trigger due to factors such as drastic market fluctuations and insufficient position closure volume. If triggered successfully a closing order will be placed at the market price. However due to market fluctuations the market price order may not be executed and the final transaction price may deviate from the preset price. Setting Take-Profit and Stop-Loss for Futures Trading: If youd like us to review your specific case in detail please send us a DM with your UID and well be happy to assist you further." [X Link](https://x.com/MEXC_CST/status/1978845173892403207) 2025-10-16T15:27Z [---] followers, [--] engagements "Hi @MrMoney_ke Thank you for reaching out I understand how stressful this situation may feel and Im here to assist you. In some cases account restrictions may be triggered automatically due to unusual activity patterns or as part of our standard risk control process. These measures are in place to protect your assets and the overall safety of the platform. Could you please DM your MEXC UID I will check and follow up the current account status for you. Thank you again for your patience and trust. If you have any further questions please feel free to contact us at any time. We are dedicated to" [X Link](https://x.com/MEXC_CST/status/1978849694832009450) 2025-10-16T15:45Z [---] followers, [--] engagements "Thank you for your message. We completely understand your concern regarding the Future position. MEXC determines whether a position is liquidated based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is triggered meaning the margin ratio hits 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. We understand how concerning and frustrating this experience can be. If youd like us to review your specific case in detail please send us a DM with" [X Link](https://x.com/MEXC_CST/status/1978853014116192426) 2025-10-16T15:58Z [---] followers, [--] engagements "Thank you for expressing your concern. To clarify MEXC applies a targeted risk control mechanism in accordance with the section about Rules of Services and Account Restrictions in our Terms and Conditions which is based on international AML and market integrity regulations (e.g. FATF Recommendation [--] EU 6AMLD and OFAC sanctions compliance). Only a very small portion of accounts typically those flagged for suspicious patterns like coordinated manipulation or high-frequency abuse undergo temporary withdrawal restrictions pending review. These measures are essential for protecting the broader" [X Link](https://x.com/MEXC_CST/status/1978871882960244778) 2025-10-16T17:13Z [---] followers, [---] engagements "Hi@Sixftplus4 thank you for reaching out to us 💬 We completely understand how concerning it can be to experience a withdrawal restriction and we sincerely apologize for any inconvenience this may have caused. In certain cases withdrawals may be temporarily restricted when our system detects abnormal activity elevated risk patterns or security triggers. These measures are part of our automated protection system designed to safeguard both our users and the platform. If you believe your account was flagged by mistake please rest assured that your assets remain fully secure such cases are" [X Link](https://x.com/MEXC_CST/status/1978968386890850764) 2025-10-16T23:36Z [---] followers, [--] engagements "Dear @Tradecelb We fully understand your feelings and we sincerely regret the inconvenience and dissatisfaction this matter may have caused you. Our risk control policies are designed to ensure the fairness and compliance of all users trading activities. After a thorough verification conducted by the Risk Control Department it has been confirmed that abnormal trading activities occurred involving your account and associated accounts. Therefore in accordance with the provisions of the User Agreement we have taken appropriate measures to recover the abnormal profits generated. For further" [X Link](https://x.com/MEXC_CST/status/1978989910263763290) 2025-10-17T01:02Z [---] followers, [--] engagements "Hi @Tradecelb We would like to inform you that after a thorough review we have identified that your account has been involved in activities that violated our platform's rules. As part of our standard procedures we have implemented necessary transaction rollbacks and your account has been temporarily frozen to maintain the integrity of our platform. If you believe this action was taken in error or if you need further assistance please reach out to our Customer Service team for immediate support. We are committed to providing the highest level of service and appreciate your understanding and" [X Link](https://x.com/MEXC_CST/status/1979015863396372809) 2025-10-17T02:45Z [---] followers, [--] engagements "We are sorry that you had an unpleasant experience. The settlement time of MON pre-market trading has not been announced yet. If you orders have been filled and pending for settlement we are sorry that the orders cannot be canceled please wait for the settlement to complete. Thank you for your understanding and support. If you have any other questions please feel free to contact us. Pre-Listing Points follow the core principle of maintaining the total market value of the token: Assume the pre-issuance supply of Token A Points is [---------] serving as proof of eligibility to participate in" [X Link](https://x.com/MEXC_CST/status/1979040735174496381) 2025-10-17T04:24Z [---] followers, [--] engagements "We understand your concern regarding the liquidation of futures position and sincerely apologize for the inconvenience caused. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1979041697016537193) 2025-10-17T04:28Z [---] followers, [--] engagements "@honey1420780 @MEXC_Official We are sorry that you had an unpleasant experience. In order to better help you solve the problem please contact us via private message. We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1979055224695181634) 2025-10-17T05:21Z [---] followers, [--] engagements "@Sixftplus4 @cecilia_hsueh I understand that this isn't the experience you were expecting. Could you please provide more details via DM so that we can help you solve this issue as soon as possible Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1979107263001338084) 2025-10-17T08:48Z [---] followers, [--] engagements "Hi @alchera42742701 We completely understand your concern and sincerely apologize for the inconvenience this may have caused. Please note that under the MEXC Futures trading mechanism forced liquidation is calculated based on the fair price not the last traded price or the index price. This approach helps ensure greater accuracy and fairness during volatile market conditions. 🔹 You can view the Fair Price history here: 🔹 To check your order liquidation details please go to: Web: Futures Order History Forced Liquidation History App: Order Type Select Liquidation View Liquidation Details 🔹" [X Link](https://x.com/MEXC_CST/status/1979223081467154503) 2025-10-17T16:28Z [---] followers, [--] engagements "Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order liquidity" [X Link](https://x.com/MEXC_CST/status/1979537499539308832) 2025-10-18T13:18Z [---] followers, [--] engagements "Hi@borntobother Were truly sorry to hear you feel this way and we completely understand your frustration. Please rest assured that MEXC is a fully compliant and transparent exchange operating under strict global regulations to ensure user safety and asset protection. Fund security is the top priority. We have always performed well in this regard and have never had a single exchange fund theft incident. MEXC provides a 1:1 reserve for all users' assets. Protecting users' assets is our top priority. Your assets are well protected at MEXC with a high degree of transparency. You can check out our" [X Link](https://x.com/MEXC_CST/status/1979592943414767998) 2025-10-18T16:58Z [---] followers, [--] engagements "The issues that previously affected certain futures trading services have now been fully resolved and all functions are operating normally. We truly appreciate your patience and understanding during this period and we will continue to optimize our systems to provide you with a more stable and high-quality trading experience. Dear MEXCer We have identified issues affecting certain services of futures trading. Please rest assured that all your assets on MEXC remain fully secure. Our technical team is actively working to resolve the issue and we will notify you immediately once normal" [X Link](https://x.com/anyuser/status/1955998272805593594) 2025-08-14T14:21Z [----] followers, 54.3K engagements "Dear MEXCer To help users under risk control submit their materials more quickly and efficiently you can now upload the required documents through our self-service system. If you have already contacted us and submitted your documents please use the expedited channel below: If you have not yet submitted your materials please complete your submission here first: Once we receive your submission our team will review your request as soon as possible. ⚠Reminder: Please make sure to contact us only through official MEXC channels to ensure your information remains secure. Thank you for your" [X Link](https://x.com/anyuser/status/1985324163201221014) 2025-11-03T12:32Z [----] followers, 40.3K engagements "Our technical team is actively working to resolve the issue and we will notify you immediately once normal deposit functionality is restored. We sincerely apologize for the inconvenience caused and truly appreciate your continued understanding and support. Dear MEXCers We are aware of an issue where deposits for certain tokens may be delayed or not credited properly. Please rest assured that all your assets on MEXC remain fully secure. Dear MEXCers We are aware of an issue where deposits for certain tokens may be delayed or not credited properly. Please rest assured that all your assets on" [X Link](https://x.com/anyuser/status/1945437876663243212) 2025-07-16T10:58Z [----] followers, [----] engagements "All deposit services have now been fully resumed. We are pleased to inform you that all deposit services have now been fully resumed on MEXC. If you still have the deposit issue please feel free to contact our online service team. We appreciate your understanding and value your continued support. We are pleased to inform you that all deposit services have now been fully resumed on MEXC. If you still have the deposit issue please feel free to contact our online service team. We appreciate your understanding and value your continued support" [X Link](https://x.com/anyuser/status/1945459305626706033) 2025-07-16T12:23Z [----] followers, [----] engagements "We are sorry that you had an unpleasant experience. To help us investigate and improve your experience could you please provide more detailed information including a screen recording of the issue if possible This will greatly assist our team in identifying the problem and resolving it more efficiently. Thank you for your cooperation and support" [X Link](https://x.com/MEXC_CST/status/1948345005095174592) 2025-07-24T11:30Z [----] followers, [--] engagements "We are sorry that you had an unpleasant experience. To help us investigate and improve your experience could you please provide more detailed information including a screen recording of the issue if possible This will greatly assist our team in identifying the problem and resolving it more efficiently. Thank you for your cooperation and support" [X Link](https://x.com/MEXC_CST/status/1948345146711671124) 2025-07-24T11:30Z [----] followers, [--] engagements "Dear MEXCer We have identified issues affecting certain services of futures trading. Please rest assured that all your assets on MEXC remain fully secure. Our technical team is actively working to resolve the issue and we will notify you immediately once normal functionality is restored. We sincerely apologize for the inconvenience caused and truly appreciate your continued understanding and support. MEXC Team" [X Link](https://x.com/anyuser/status/1955989064047583398) 2025-08-14T13:45Z [----] followers, 44K engagements "Hello MEXCer The projects in the assessment zone are usually early-stage projects launched based on recommendations from community users. The assessment period for projects in the assessment zone is limited to a duration of [--] to [--] days. After the expiration of this period projects will either be transferred to the innovation zone or delisted. The details regarding delisting will be announced in the ST announcement. The specific rules are as follows: [--]. The projects within the assessment zone are only valid within the validity period indicated by a clear countdown reminder in the assessment" [X Link](https://x.com/MEXC_CST/status/1977677707233329310) 2025-10-13T10:08Z [----] followers, [--] engagements "Hi @NunoNev85132038 I sincerely apologize for the inconvenience this has caused you. Your feedback has been submitted and the relevant team will look into the ticket and get back to you as soon as possible. In the meantime please keep an eye on your email inbox for updates. We truly appreciate your support and patience and we are committed to resolving this matter for you" [X Link](https://x.com/MEXC_CST/status/1978097524687696304) 2025-10-14T13:56Z [---] followers, [--] engagements "@TheCrownMans Dear User Thank you for your interest. We kindly invite you to explore current opportunities and submit your application via our official LinkedIn page: We look forward to reviewing your application. https://www.linkedin.com/company/mexcofficial/jobs/ https://www.linkedin.com/company/mexcofficial/jobs/" [X Link](https://x.com/MEXC_CST/status/1978699145239019838) 2025-10-16T05:46Z [----] followers, [--] engagements "Dear User Yes we do support Nigeria. Currently only supported: RUBVNDUAHINRMYRPHPBRLUSDARSCOPMXNSARVESAEDPKRNGNETBEGPKESZARKZTEURJODMADBDTIDRPLNGBPSYPBOBTRYAMDGELTJSKGSAZNIQDUZSGHSBYNLKRNPR P2P trading: https://otc.mexc.com/trading https://otc.mexc.com/trading" [X Link](https://x.com/MEXC_CST/status/1978750057416732975) 2025-10-16T09:09Z [---] followers, [---] engagements "Dear @Giuseppe00004 We understand your concern regarding the temporary withdrawal restriction and sincerely apologize for any inconvenience caused. Please note that such restrictions may occur when our security system identifies unusual activity or elevated risk indicators. These are preventive measures implemented to protect your assets and ensure the stability of the platform. If you believe your account was flagged in error kindly provide your MEXC UID via direct message so we can conduct a prompt review. Your funds remain fully protected and we appreciate your cooperation and understanding" [X Link](https://x.com/MEXC_CST/status/1978967186950762831) 2025-10-16T23:31Z [---] followers, [--] engagements "Hi @Sixftplus4 I completely understand how frustrating this situation must be and I sincerely apologize for the inconvenience youve experienced. Please know that your concerns are very important to us and we take them seriously. Your issue has been carefully documented and Ive already escalated it to our specialist team for thorough review. We will continue to actively follow up on your case and will reach out to you directly via email with any updates or additional information. You can expect to hear from us within the next [--] hours. In the meantime if you have any further questions or" [X Link](https://x.com/MEXC_CST/status/1979153115698917416) 2025-10-17T11:50Z [---] followers, [--] engagements "Hello@ankush672541 Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. The forced liquidation of orders is influenced by market fluctuations and other factors not by manual intervention. If you have any questions about this matter or your specific order would you mind sending us a private message with your UID Well be happy to provide assistance and follow up with you Please note that futures trading involves certain risks. We recommend exploring effective risk management strategies such as using take-profit and stop-loss functions or adopting" [X Link](https://x.com/MEXC_CST/status/1979304627175854090) 2025-10-17T21:52Z [---] followers, [--] engagements "@catecoin Dear User We are aware of the issue you mentioned here and we will conduct the investigation with our listing team. Thank you for your concern" [X Link](https://x.com/anyuser/status/1979354811935134055) 2025-10-18T01:12Z [----] followers, [----] engagements "Dear User Thank you for your interest in learning more about futures trading. You can explore our educational resources through the following links: -Learn All About Crypto: -Beginners Guide to Futures Trading: We hope you find these materials helpful as you begin your trading journey. If you have any questions feel free to reach out to our Online Customer Service team for further assistance. https://www.mexc.com/learn/trading-guidefilter=1542593084076 https://www.mexc.com/en-US/learn https://www.mexc.com/learn/trading-guidefilter=1542593084076 https://www.mexc.com/en-US/learn" [X Link](https://x.com/MEXC_CST/status/1979357306753319018) 2025-10-18T01:22Z [---] followers, [--] engagements "Dear User Were sorry to hear about your experience and understand your concerns. As matters related to risk control may involve sensitive personal information we kindly ask that you contact our Online Customer Service team for immediate assistance. They are available 24/7 and may require additional details in order to support you more effectively. We remain committed to providing you with the highest standard of service. Thank you for your understanding and continued support" [X Link](https://x.com/MEXC_CST/status/1979401647458840814) 2025-10-18T04:18Z [---] followers, [--] engagements "Dear User Thank you for reaching out to us. We truly appreciate your feedback and understand your concern regarding this matter. At MEXC we are committed to upholding fairness and transparency for all users. To ensure a secure and reliable trading environment our risk control system carefully reviews account activity whenever it triggers our platforms protective measures. Appreciate for your understanding and cooperation. We appreciate your continued support as we work together to keep MEXC a safe and transparent platform for everyone. If you have any questions about your account please feel" [X Link](https://x.com/MEXC_CST/status/1979421221436690847) 2025-10-18T05:36Z [---] followers, [--] engagements "I understanding your feeling and situation. MEXC platform determines whether a position triggers the liquidation mechanism based on the fair price. When fair price reaches the liquidation price the liquidation mechanism is triggered. The margin ratio is now at 100%. At this point your position will be taken over. In market trading price changes are primarily influenced by the following factors: [--]. User trading behavior and market supply-demand dynamics: Price fluctuations reflect the actual trading conditions in the market during a specific period. [--]. Impact of large trade orders: For example" [X Link](https://x.com/MEXC_CST/status/1979531520479244563) 2025-10-18T12:54Z [----] followers, [--] engagements "@us3l3ssch1 @cecilia_hsueh @ChihuahuaChain Hi @us3l3ssch1 Thanks for your support and invite on MEXC we appreciate that. You may submit your listing suggestion using the following link: https://www.mexc.com/support/requests/suggestion https://www.mexc.com/support/requests/suggestion" [X Link](https://x.com/anyuser/status/1979599059360080292) 2025-10-18T17:22Z [----] followers, [--] engagements "Dear User Could you kindly provide more details about your inquiry I'll be happy to look into it for you. For immediate assistance please reach out to our Online Customer Service team. They are available 24/7 and may need additional information from you to help resolve the issue. Thank you and we look forward to assisting you" [X Link](https://x.com/MEXC_CST/status/1979757735349760111) 2025-10-19T03:53Z [---] followers, [--] engagements "I completely understand how upsetting this is. Well continue to monitor the case and update you accordingly. The risk control strategy is designed to provide users with a safer trading environment and to protect the fairness of trading for all users. For more details please refer to the MEXC Risk Control Guidelines. When an account triggers a risk control rule the relevant department will conduct an evaluation and analysis. We regret to inform you that the account restrictions cannot be lifted in advance. https://www.mexc.com/announcements/article/mexc-risk-control-guideline-17827791524314" [X Link](https://x.com/MEXC_CST/status/1979949834665898254) 2025-10-19T16:36Z [---] followers, [--] engagements "I understand your concern and sincerely apologize for the inconvenience caused. Please rest assured that we are actively working on resolving this issue. MEXC has always adhered to the principles of fairness and transparency. To ensure the fairness and compliance of trading for our users the platform has implemented appropriate risk control strategies. Should an account trigger these risk control protocols our risk control department conducts thorough analysis and takes necessary measures to mitigate the occurrence of any improper trading behavior or market manipulation" [X Link](https://x.com/MEXC_CST/status/1979956186977034564) 2025-10-19T17:01Z [---] followers, [--] engagements "Hello we fully understand your concerns. The risk control strategy is designed to provide users with a safer trading environment and to protect the fairness of trading for all users. For more details please refer to the MEXC Risk Control Guidelines. When an account triggers a risk control rule the relevant department will conduct an evaluation and analysis. We regret to inform you that the account restrictions cannot be lifted in advance. https://www.mexc.com/announcements/article/mexc-risk-control-guideline-17827791524314" [X Link](https://x.com/MEXC_CST/status/1980007439128014959) 2025-10-19T20:25Z [---] followers, [--] engagements "Dear MEXCer We understand that the recent high volatility in the crypto market has been challenging. Weve also noted community discussions regarding events on other platforms and the resulting questions about our own policies. We would like to provide full transparency on this matter. Its important to distinguish between platform-related incidents and natural market risks. Compensation applies only when users incur losses due to platform-related issues such as technical errors system malfunctions or other platform-driven events. Over the past several days MEXCs trading systems have been" [X Link](https://x.com/MEXC_CST/status/1980028720531529739) 2025-10-19T21:50Z [---] followers, [--] engagements "Hi @pangb0y Thank you for reaching out we truly understand how concerning and frustrating this situation must be for you. In some cases account restrictions may be triggered automatically due to unusual activity patterns or as part of our standard risk control process. These measures are in place to protect your assets and the overall safety of the platform. To protect your account security and privacy could you please share your MEXC UID via private message I will check and follow up the current account status for you. If you have any further questions please feel free to contact us at any" [X Link](https://x.com/MEXC_CST/status/1980099561860600252) 2025-10-20T02:31Z [---] followers, [--] engagements "@i_ankitacrypto @cecilia_hsueh Hi MEXCer thank you for your interest in joining MEXC. You can check the job opportunities via the links below: https://x.com/MEXC_Official/jobs https://www.linkedin.com/company/mexcofficial/jobs/ https://x.com/MEXC_Official/jobs https://www.linkedin.com/company/mexcofficial/jobs/" [X Link](https://x.com/MEXC_CST/status/1980102700240122010) 2025-10-20T02:44Z [----] followers, [--] engagements "Thank you for reaching out. We apologize that we do not have any related information at this time. Currently MEXC does not provide Services nor do we accept registration of Users or trade applications in the following countries: North Korea Cuba Sudan Iran Mainland China Singapore the United States Hong Kong Russian-controlled regions of Ukraine (currently including the Crimea Donetsk and Luhansk regions) Sevastopol and Canada Please refer to the MEXC User Agreement for more information thank you for your understanding and support. https://www.mexc.com/terms https://www.mexc.com/terms" [X Link](https://x.com/MEXC_CST/status/1980108711495700744) 2025-10-20T03:08Z [----] followers, [--] engagements "Dear MEXCer We understand the pressure and uncertainty that recent market volatility may have caused and we sincerely appreciate your patience and understanding. Over the past several days MEXCs trading systems have been operating normally and without any technical issues. All price movements on our platform accurately reflect overall market dynamics including fluctuations in volatility and liquidity. If you have any questions or concerns about your orders please dont hesitate to contact us for verification and assistance. Thank you for your continued trust and support. We remain dedicated to" [X Link](https://x.com/MEXC_CST/status/1980194228287455339) 2025-10-20T08:47Z [---] followers, [--] engagements "Hi @dean79406645629 thank you for your message Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with" [X Link](https://x.com/MEXC_CST/status/1980197168595251499) 2025-10-20T08:59Z [---] followers, [--] engagements "Hi @LunaNumber64168 thank you for your message Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with" [X Link](https://x.com/MEXC_CST/status/1980197651254800459) 2025-10-20T09:01Z [---] followers, [--] engagements "Hi @URenegades3404 thank you for your message Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with" [X Link](https://x.com/MEXC_CST/status/1980197825968488649) 2025-10-20T09:02Z [---] followers, [--] engagements "Hi @o_cars16160 thank you for your message Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with us" [X Link](https://x.com/MEXC_CST/status/1980198119758606434) 2025-10-20T09:03Z [---] followers, [--] engagements "Hi @METAWIN157728 thank you for your message Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with" [X Link](https://x.com/MEXC_CST/status/1980198398579073309) 2025-10-20T09:04Z [---] followers, [--] engagements "Hi @Dutchwargeek thanks for your message Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. To protect your account security and privacy could you please contact us via private message I will check and follow up the current account status for you. If you have any further questions please feel free to contact us at any time. We are dedicated to providing you with the best service" [X Link](https://x.com/MEXC_CST/status/1980240125511766164) 2025-10-20T11:50Z [---] followers, [--] engagements "Hi @o_hung64088 thanks for your message Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. To protect your account security and privacy" [X Link](https://x.com/MEXC_CST/status/1980242929877955011) 2025-10-20T12:01Z [---] followers, [--] engagements "Hi @NoticiasEs54638 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on" [X Link](https://x.com/MEXC_CST/status/1980330724382359633) 2025-10-20T17:50Z [---] followers, [--] engagements "Dear MEXCer Hello regarding your inquiry about the COAI_USDT futures position we have verified the relevant details and would like to provide the following explanation: [--]. Liquidation Trigger Mechanism: On the MEXC platform whether a position triggers the liquidation mechanism is determined based on the fair price. When the fair price reaches the liquidation price your position triggers the liquidation mechanism. At that point the margin ratio becomes 100% and your position is taken over by the system. [--]. The fair price is calculated based on a combination of the index price and market price" [X Link](https://x.com/MEXC_CST/status/1980402082734829980) 2025-10-20T22:33Z [---] followers, [--] engagements "Thank you for your message. We completely understand your concern regarding the COAI position. MEXC determines whether a position triggers liquidation based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is activated meaning the margin ratio reaches 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. We understand how concerning and frustrating this experience may have been. If youd like us to review your specific case in detail please" [X Link](https://x.com/MEXC_CST/status/1980443175627207042) 2025-10-21T01:17Z [---] followers, [---] engagements "We completely understand your concern regarding the COAI position liquidation. MEXC determines whether a position triggers liquidation based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is activated meaning the margin ratio reaches 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. We understand how concerning and frustrating this experience may have been. If youd like us to review your specific case in detail please send us a DM with" [X Link](https://x.com/MEXC_CST/status/1980463883115721038) 2025-10-21T02:39Z [---] followers, [---] engagements "Dear MEXCer We understand your concerns and the inconvenience this may cause. Please rest assured that our team will work to resolve the risk control issue as quickly as possible. Thank you for your patience and understanding. MEXC strictly adheres to risk management policies and will never freeze assets without valid reasons. Accounts subject to risk control measures are flagged due to abnormal trading activities such as price manipulation wash trading self-trading front-running false quoting fraudulent trading layered orders and other market manipulation practices. These actions are taken" [X Link](https://x.com/MEXC_CST/status/1980578023075459470) 2025-10-21T10:12Z [---] followers, [--] engagements "Hi @miniailoAB Thank you for reaching out to us. We fully understand how concerning and frustrating this situation must be for you. In certain cases account restrictions may be triggered automatically due to unusual activity patterns or as part of our standard risk management procedures. These measures are implemented to safeguard your assets and ensure the overall security of the platform. To better assist you and protect your accounts security and privacy please kindly provide your MEXC UID via private message. I will review your account status and follow up accordingly. If you have any" [X Link](https://x.com/MEXC_CST/status/1980579878358618449) 2025-10-21T10:20Z [---] followers, [--] engagements "Hi @TrendScalezz We truly understand how concerning and frustrating this situation must be for you. Currently the MEXC MasterCard is only available to selected internal test users. For more information on how to apply for the MEXC MasterCard please refer to the following link: Alternatively you can submit a ticket here: and our OTC customer service team will assist in expediting the process. We'll keep you updated via email so please be sure to check your inbox. Thank you for your patience and understanding. https://www.mexc.com/support/requests/otc_request" [X Link](https://x.com/MEXC_CST/status/1980609558868627883) 2025-10-21T12:18Z [---] followers, [--] engagements "Hi @MichaelHen73105 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on" [X Link](https://x.com/MEXC_CST/status/1980739975152087246) 2025-10-21T20:56Z [---] followers, [--] engagements "Hi @SquadSwap179077 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on" [X Link](https://x.com/MEXC_CST/status/1980740489239568851) 2025-10-21T20:58Z [---] followers, [--] engagements "Hi @CloneHonou51291 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on" [X Link](https://x.com/MEXC_CST/status/1980740875312570463) 2025-10-21T20:59Z [---] followers, [--] engagements "Hi @hollbrok We understand your concern. Sometimes accounts are temporarily limited under our Risk Control Policy due to detection of unusual activity which may include high-volume profits or region-based compliance flags. This review is required under global Anti-Money Laundering (AML) frameworks and the Financial Action Task Force (FATF) guidelines. Were happy to assist and speed up your case if you send a ticket ID via DM or visit support page. Thank you for your patience and understanding. If you have any further questions please feel free to contact us at any time. We are dedicated to" [X Link](https://x.com/MEXC_CST/status/1980852398831857731) 2025-10-22T04:23Z [---] followers, [--] engagements "We are sorry that you had an unpleasant experience. To help us investigate and improve your experience could you please provide more detailed information including a screen recording of the issue if possible Please send the recording and relevant information to us via private message. This will greatly assist our team in identifying the problem and resolving it more efficiently. Thank you for your cooperation and support" [X Link](https://x.com/MEXC_CST/status/1980853999097246083) 2025-10-22T04:29Z [---] followers, [--] engagements "Dear MEXCer We understand that the current situation may be causing you concern and we sincerely apologize for any inconvenience this may have caused. Please know that we are fully committed to resolving this matter as swiftly as possible. In the MEXC futures trading mechanism please understand that forced liquidation is calculated based on the fair price not the last price or the index price. For the Fair Price history you can check it here: You can check your order liquidation information here: FuturesOrder HistoryForced Liquidation History(Web) / Order Type Select" [X Link](https://x.com/MEXC_CST/status/1980896059087024599) 2025-10-22T07:16Z [---] followers, [--] engagements "Dear MEXCer We understand that the current situation may be causing you concern and we sincerely apologize for any inconvenience this may have caused. Please know that we are fully committed to resolving this matter as swiftly as possible. In the MEXC futures trading mechanism please understand that forced liquidation is calculated based on the fair price not the last price or the index price. For the Fair Price history you can check it here: You can check your order liquidation information here: FuturesOrder HistoryForced Liquidation History(Web) / Order Type Select" [X Link](https://x.com/MEXC_CST/status/1980896724886671768) 2025-10-22T07:19Z [---] followers, [--] engagements "Dear MEXCer We understand that the current situation may be causing you concern and we sincerely apologize for any inconvenience this may have caused. Please know that we are fully committed to resolving this matter as swiftly as possible. In the MEXC futures trading mechanism please understand that forced liquidation is calculated based on the fair price not the last price or the index price. For the Fair Price history you can check it here: You can check your order liquidation information here: FuturesOrder HistoryForced Liquidation History(Web) / Order Type Select" [X Link](https://x.com/MEXC_CST/status/1980896935050715407) 2025-10-22T07:20Z [---] followers, [--] engagements "Hi @artr_ti Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on your" [X Link](https://x.com/MEXC_CST/status/1980899101060526456) 2025-10-22T07:28Z [---] followers, [--] engagements "Hi @SarahFussi4318 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on" [X Link](https://x.com/MEXC_CST/status/1980901085301862616) 2025-10-22T07:36Z [---] followers, [--] engagements "Hi @soulfox171535 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on" [X Link](https://x.com/MEXC_CST/status/1980901252470088023) 2025-10-22T07:37Z [---] followers, [--] engagements "Hi @Godbless439900 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on" [X Link](https://x.com/MEXC_CST/status/1980901645044314487) 2025-10-22T07:38Z [---] followers, [--] engagements "Hi @Roman5994825758 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on" [X Link](https://x.com/MEXC_CST/status/1980902034263113892) 2025-10-22T07:40Z [---] followers, [--] engagements "Hi @GustaveCrane1 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on" [X Link](https://x.com/MEXC_CST/status/1980902212584059339) 2025-10-22T07:41Z [---] followers, [--] engagements "Dear MEXCer We understand that the current situation may be causing you concern and we sincerely apologize for any inconvenience this may have caused. Please know that we are fully committed to resolving this matter as swiftly as possible. In the MEXC futures trading mechanism please understand that forced liquidation is calculated based on the fair price not the last price or the index price. For the Fair Price history you can check it here: You can check your order liquidation information here: FuturesOrder HistoryForced Liquidation History(Web) / Order Type Select" [X Link](https://x.com/MEXC_CST/status/1980904938009186318) 2025-10-22T07:51Z [---] followers, [--] engagements "Hi @SarahFussi4318 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on" [X Link](https://x.com/MEXC_CST/status/1980905180704243877) 2025-10-22T07:52Z [---] followers, [--] engagements "Hi @Alper138409 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on" [X Link](https://x.com/MEXC_CST/status/1980906048002355658) 2025-10-22T07:56Z [---] followers, [--] engagements "Hi @GustaveCrane1 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on" [X Link](https://x.com/MEXC_CST/status/1980906336444641730) 2025-10-22T07:57Z [---] followers, [--] engagements "Hi @soulfox171535 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on" [X Link](https://x.com/MEXC_CST/status/1980906527906230523) 2025-10-22T07:58Z [---] followers, [--] engagements "Hi @WeightmanC67690 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on" [X Link](https://x.com/MEXC_CST/status/1980906784132080062) 2025-10-22T07:59Z [---] followers, [--] engagements "Hi @artr_ti thanks for your message Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. To protect your account security and privacy could" [X Link](https://x.com/MEXC_CST/status/1980956488031256932) 2025-10-22T11:16Z [---] followers, [--] engagements "Dear MEXCer we truly understand your concern and we've noticed your feedback. Our team has been following up on your issue through your existing support ticket. To protect your account privacy and ensure proper follow-up please continue communicating via that ticket. If you have any further questions please feel free to contact us at any time. We are dedicated to providing you with the best service" [X Link](https://x.com/MEXC_CST/status/1981198271029879285) 2025-10-23T03:17Z [---] followers, [--] engagements "We can understand that this must be very upsetting for you. Please rest assured that we are taking your feedback seriously. Your case is being handled by our team. For account privacy and security reasons please contact us via your ticket our team will update you as soon as possible. We appreciate your understanding and support" [X Link](https://x.com/MEXC_CST/status/1981257079500525699) 2025-10-23T07:11Z [---] followers, [--] engagements "Dear MEXCer Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. MEXC strictly adheres to risk management policies and does not freeze assets without valid reasons. Accounts subject to risk control measures are flagged due to abnormal trading activities such as price manipulation wash trading self-trading front-running false quoting fraudulent trading layered orders and other market manipulation practices. These actions are taken to protect all users and ensure a fair trading environment. https://www.mexc.com/support/articles/17827791522597" [X Link](https://x.com/MEXC_CST/status/1981270101740704015) 2025-10-23T08:02Z [---] followers, [--] engagements "Hi MEXCer currently we don't have any news about RGTI or Quantum listing. If you are recommending tokens for listing on MEXC you can submit your listing suggestion using the following link: Please provide valid project information in the application form. We will review the project based on the information you provide. For the final listing decision please refer to MEXC's official announcement. Thank you for your understanding and support. https://www.mexc.com/support/requests/suggestion https://www.mexc.com/support/requests/suggestion https://www.mexc.com/support/requests/suggestion" [X Link](https://x.com/MEXC_CST/status/1981283854976766425) 2025-10-23T08:57Z [---] followers, [--] engagements "Dear MEXCer Thank you for reaching out to us and for your patience. To help us locate your account and resolve the issue as quickly as possible please kindly provide your MEXC UID. Once we receive your UID our team will immediately review your case and work to resolve it at the earliest opportunity. We truly appreciate your understanding and cooperation. Should you have any further questions please dont hesitate to let us know were here to help" [X Link](https://x.com/MEXC_CST/status/1981388237517312509) 2025-10-23T15:52Z [---] followers, [--] engagements "Dear @ravi8561G Thank you for bringing this to our attention and I sincerely apologize for any frustration or inconvenience this issue may have caused. Your feedback is highly valued and we understand how concerning this can be. Could you please provide more details about the bug you're encountering We have sent you a private message and Ill be happy to assist you further to resolve this promptly. Thank you for your patience and understanding" [X Link](https://x.com/MEXC_CST/status/1981659023482015751) 2025-10-24T09:48Z [---] followers, [--] engagements "Hello @TECHNOLGY475191 Thank you for contacting us. Your feelings are completely legitimate and we deeply understand. MEXC is committed to fairness and transparency. To ensure fairness and compliance for all users we have implemented risk control policies. If your account triggers these policies you will not be eligible for rewards. To protect your account security and privacy could you please share your MEXC UID via private message I will verify and follow up with you. If you have any further questions please feel free to contact us. We are committed to providing you with the best service" [X Link](https://x.com/MEXC_CST/status/1981660505204023451) 2025-10-24T09:54Z [---] followers, [--] engagements "Dear MEXCer We are sorry that you had an unpleasant experience. Because risk control involves personal privacy. Please reach out to our Online Customer Service team for instant assistance. You may need to provide more details about your issue. Our online Customer Service team is available 24/7 to assist you. We are dedicated to providing you with the best service. Thank you for your understanding and support" [X Link](https://x.com/MEXC_CST/status/1981737537799606372) 2025-10-24T15:00Z [---] followers, [--] engagements "Hi Auniponi thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with us for further investigation Rest assured your assets remain safe and our support team is here to help" [X Link](https://x.com/anyuser/status/1981784692019109969) 2025-10-24T18:07Z [----] followers, [--] engagements "Hi Tubapekerr thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team is" [X Link](https://x.com/anyuser/status/1981866831628714290) 2025-10-24T23:34Z [----] followers, [----] engagements "Thank you for expressing your concern. To clarify MEXC applies a targeted risk control mechanism in accordance with the section about Rules of Services and Account Restrictions in our Terms and Conditions which is based on international AML and market integrity regulations (e.g. FATF Recommendation [--] EU 6AMLD and OFAC sanctions compliance). Only a very small portion of accounts typically those flagged for suspicious patterns like coordinated manipulation or high-frequency abuse undergo temporary withdrawal restrictions pending review. These measures are essential for protecting the broader" [X Link](https://x.com/MEXC_CST/status/1981867351370092736) 2025-10-24T23:36Z [---] followers, [---] engagements "Hello if you have any questions about OTC orders please fill out the OTC ticket and ensure that the information submitted is correct so that our OTC customer service representatives can expedite the process for you. We will communicate our response to you via email so please check your inbox. https://www.mexc.com/support/requests/otc_request https://www.mexc.com/support/requests/otc_request" [X Link](https://x.com/MEXC_CST/status/1981871228488228969) 2025-10-24T23:51Z [---] followers, [--] engagements "Hello @electralindadgb MEXC appreciates your support. However we currently have no information regarding the listing of digibyte. MEXC will release an announcement as soon as additional information becomes available. Please refer to the announcement for details. If you would like to recommend a token for listing on MEXC please submit a listing proposal according to the following link: Wish you a happy life. https://www.mexc.com/support/requests/suggestion https://www.mexc.com/support/requests/suggestion" [X Link](https://x.com/anyuser/status/1981925587607539922) 2025-10-25T03:27Z [----] followers, [--] engagements "Dear MEXCer We truly understand how you feel and were here to support you. MEXC regularly reviews all crypto on the platform. If a crypto no longer meets our standards MEXC will first announce hiding it and then contact the project team for rectification. If there is no rectification within a certain period MEXC will delist the crypto. ST Warning Rules: Start-up blockchain projects may face significant risks in operation underlying technology and legal and regulatory environments. Investing in such projects requires rich technical and financial knowledge to understand the inherent risks" [X Link](https://x.com/MEXC_CST/status/1982092171932213384) 2025-10-25T14:29Z [---] followers, [---] engagements Limited data mode. Full metrics available with subscription: lunarcrush.com/pricing
@MEXC_CST MEXC Customer Support
MEXC Customer Support posts on X about mexc, if you, we will, for the the most. They currently have [-----] followers and [---] posts still getting attention that total [---] engagements in the last [--] hours.
Engagements: [---] #
- [--] Week [------] +8.10%
- [--] Month [------] +291%
- [--] Months [---------] -68%
- [--] Year [---------] -39%
Mentions: [--] #
- [--] Month [--] +46%
- [--] Months [---] +1,763%
- [--] Year [---] +3,763%
Followers: [-----] #
- [--] Week [-----] +2.30%
- [--] Month [-----] +12%
- [--] Months [-----] +1,129%
CreatorRank: [---------] #
Social Influence
Social category influence exchanges #4075 finance currencies cryptocurrencies social networks technology brands countries stocks travel destinations
Social topic influence mexc #96, if you, we will, for the, for your #682, we are, support, to the, status, safeguard
Top accounts mentioned or mentioned by @mexcofficial @ceciliahsueh @mexcassistantbot @derrickyeo61993 @nunonev85132038 @mexclistings @sixftplus4 @ncrypt666 @alexmar57216328 @thewhitewhalev2 @czbinance @bitcoin_guy96 @sexinfochina @zerospike_live @pumpdotfun @akimiichikawa @zachxbt @mdyosufali @vishiq @cryptokijun
Top assets mentioned Tether (USDT) Alphabet Inc Class A (GOOGL)
Top Social Posts
Top posts by engagements in the last [--] hours
"@eddy_yaghi @MEXC_Official @pumpdotfun Weve identified and resolved the issue you reported. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Please note that the latest Launchpad has been extremely popular and the allocation has already been fully subscribed"
X Link 2025-07-12T14:48Z [----] followers, [--] engagements
"@elistar44 @MEXC_Official @pumpdotfun Weve identified and resolved the issue you reported. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Please note that the latest Launchpad has been extremely popular and the allocation has already been fully subscribed"
X Link 2025-07-12T14:49Z [--] followers, [--] engagements
"@Thnh10901148 @MEXC_Official @pumpdotfun Weve identified and resolved the issue you reported. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Please note that the latest Launchpad has been extremely popular and the allocation has already been fully subscribed"
X Link 2025-07-12T14:49Z [--] followers, [--] engagements
"@Ighayin1 Weve identified and resolved the issue you reported. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Please note that the latest Launchpad has been extremely popular and the allocation has already been fully subscribed"
X Link 2025-07-12T14:49Z [--] followers, [--] engagements
"Hi @pabloruizoka thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team"
X Link 2025-07-13T10:30Z [----] followers, [----] engagements
"@SlahKhhif @MEXC_Official Hi @SlahKhhif We totally understand your frustration but please kindly follow the steps as our agents requested in the following email. Thanks for your patience and cooperation. Your support is highly appreciated"
X Link 2025-07-17T02:35Z [--] followers, [--] engagements
"We sincerely apologize for any inconvenience you may have experienced. We have sent you a direct message and please kindly respond with your UID so that we can further investigate and resolve the issue. We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-07-17T02:36Z [--] followers, [--] engagements
"We are sorry that you had an unpleasant experience. To help us investigate and improve your experience could you please provide more detailed information including a screen recording of the issue if possible This will greatly assist our team in identifying the problem and resolving it more efficiently. Thank you for your cooperation and support"
X Link 2025-07-18T02:57Z [--] followers, [--] engagements
"Hi @LukaszTrader thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team"
X Link 2025-07-30T07:42Z [--] followers, [--] engagements
"We are sorry that you had an unpleasant experience. Please reach out to our Online Customer Service team for instant assistance. You may need to provide more details about your issue. Our online Customer Service team is available 24/7 to assist you. We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-08-11T12:00Z [--] followers, [--] engagements
"Hi @haay_uh thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team is"
X Link 2025-08-12T11:17Z [---] followers, [--] engagements
"Hi @gideon_agbasi thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team"
X Link 2025-09-09T05:02Z [---] followers, [--] engagements
"We are sorry that you had an unpleasant experience. Please reach out to our Online Customer Service team for instant assistance. You may need to provide more details about your issue. Our online Customer Service team is available 24/7 to assist you. We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-09-15T15:40Z [---] followers, [--] engagements
"@whokdd @MEXC_Official We have sent you a direct message and please kindly respond with the UID so that we can further investigate and resolve the issue. We are dedicated to providing you with the best service"
X Link 2025-09-15T15:41Z [---] followers, [--] engagements
"We are sorry that you had an unpleasant experience. To help us investigate and improve your experience could you provide more detailed information including your MEXC UID and a screen recording of the issue if possible Please send the recording and relevant information to our support email: service@support.mexc.com. This will greatly assist our team in identifying the problem and resolving it more efficiently. Thank you for your cooperation and support"
X Link 2025-09-17T09:16Z [---] followers, [--] engagements
"@AbdarSulai86664 @MEXC_Official Could you please share the MEXC UID with us for further investigation For faster assistance you may contact our Online Customer Service team which is available 24/7. Thank you for your cooperation and support"
X Link 2025-09-18T03:44Z [---] followers, [--] engagements
"@AbdarSulai86664 @MEXC_Official Thanks for waiting while we are checking your issue with the team. We totally understand your frustration but please kindly check the email and follow the steps as our agents requested. Thanks for your patience and cooperation. Your support is highly appreciated"
X Link 2025-09-22T03:21Z [---] followers, [--] engagements
"@NunoNev85132038 @MEXC_Official We completely understand your frustration. Please kindly check the email we have sent which contains the detailed explanation regarding your case. Thank you for your patience and cooperation. We truly appreciate your support"
X Link 2025-09-28T14:44Z [---] followers, [--] engagements
"Hi @Hugo_Echelon thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team"
X Link 2025-10-07T13:45Z [---] followers, [--] engagements
"Hi @Lasthopebroken thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team"
X Link 2025-10-08T06:10Z [---] followers, [--] engagements
"Hi @MedicalBergey thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team"
X Link 2025-10-08T06:11Z [---] followers, [--] engagements
"Hi @uduz thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team is here"
X Link 2025-10-11T01:59Z [----] followers, 13K engagements
"Hi MEXCer we support Indian users to use MEXC. You can access MEXC through this link: MEXC APP has been removed from iOS app store in india region. If you have previously downloaded it you can reinstall it from your apps list. For iOS installation guidance please refer to: Android: APK: You can click Download MEXC on our official website download interface to download. This is the Android APK file. https://www.mexc.co/download https://www.mexc.com/download-ios-guide https://www.mexc.co https://www.mexc.co https://www.mexc.co/download https://www.mexc.com/download-ios-guide https://www.mexc.co"
X Link 2025-10-11T09:03Z [---] followers, [--] engagements
"@phuocvietnguyen @cecilia_hsueh Please reach out to our Online Customer Service team for instant assistance. You may need to submit documents. Our online Customer Service team is available 24/7 to assist you. We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-12T02:54Z [---] followers, [--] engagements
"Hello I fully understand your feelings and the inconvenience this has caused you. Unfortunately you have triggered MEXC's risk management policies. We are not authorized to disclose sensitive information related to risk management procedures. We sincerely apologize for the inconvenience this has caused. Please refer to our User Agreement Thank you for your understanding and support https://mexc.com/terms https://mexc.com/terms"
X Link 2025-10-12T12:13Z [---] followers, [--] engagements
"@Stephen1448763 @MEXC_Official @bigdaddydaks We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-12T16:23Z [---] followers, [--] engagements
"@Tradecelb @MEXC_ID @cecilia_hsueh Hello MEXCer I'm sorry for the inconvenience this has caused you. I know this must be frustrating for you. Please check your private message and I'll be happy to assist you further"
X Link 2025-10-13T03:01Z [---] followers, [---] engagements
"Hi MEXCer MEXC will not deceive any user and will not tolerate any deception We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation you can also use TG bot @MEXC_Assistant_bot to contact customer service for your inquiry. We're assured your assets remain safe and our support team is here to help you resolve this promptly. Thank you for your cooperation"
X Link 2025-10-13T11:02Z [---] followers, [--] engagements
"Hello MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order"
X Link 2025-10-13T11:06Z [---] followers, [---] engagements
"Hello MEXCer Dear MEXCer the price is determined by the market and the platform only provides intermediary services. The uncertainty about the operation of the market and project parties is not determined by our platform. Investment currencies should be rationally invested based on the understanding of the project and your own risk control capabilities. If you have any questions please feel free to contact us"
X Link 2025-10-13T11:13Z [---] followers, [--] engagements
"Hi MEXCer MEXC will not deceive any user and will not tolerate any deception We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation you can also use TG bot @MEXC_Assistant_bot to contact customer service for your inquiry. We're assured your assets remain safe and our support team is here to help you resolve this promptly. Thank you for your cooperation"
X Link 2025-10-13T11:16Z [----] followers, [--] engagements
"Hello MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order"
X Link 2025-10-13T11:19Z [---] followers, [--] engagements
"Hello MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order"
X Link 2025-10-13T11:21Z [---] followers, [--] engagements
"Hello MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order"
X Link 2025-10-13T11:23Z [---] followers, [--] engagements
"Hi MEXCer We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation We're assured your assets remain safe and our support team is here to help you resolve this promptly. you can also use TG bot @MEXC_Assistant_bot contact customer service for your inquiry. Thank you for your cooperation"
X Link 2025-10-13T11:27Z [---] followers, [--] engagements
"Hi MEXCer We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation We're assured your assets remain safe and our support team is here to help you resolve this promptly. you can also use TG bot @MEXC_Assistant_bot contact customer service for your inquiry. Thank you for your cooperation"
X Link 2025-10-13T11:30Z [---] followers, [--] engagements
"Hello MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order"
X Link 2025-10-13T11:34Z [---] followers, [--] engagements
"Hi MEXCer We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation We're assured your assets remain safe and our support team is here to help you resolve this promptly. you can also use TG bot @MEXC_Assistant_bot contact customer service for your inquiry. Thank you for your cooperation"
X Link 2025-10-13T11:36Z [---] followers, [--] engagements
"Hello MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order"
X Link 2025-10-13T11:40Z [---] followers, [--] engagements
"Dear MEXCer We empathize with your sentiments. Risk control strategies are implemented to provide users with a safer trading environment and protect trading fairness for all users. After rigorous investigation by the risk control system and relevant staff we found abnormal trading behaviors between your account and associated accounts that did not comply with risk control rules. The risk control department still needs to conduct further assessment and analysis of your account and account restrictions cannot be lifted in advance. The risk control analysis process still requires another 365"
X Link 2025-10-13T11:45Z [---] followers, [--] engagements
"@Hellen013500 @MEXC_Official @Aptos @worldlibertyfi Dear user Due to network maintenance KGEN-APTOS deposits are suspended. You can check the network resumption reminder on the deposit page. Once the network is resumed we will notify you via email and notifications. If you have any questions please feel free to contact us"
X Link 2025-10-13T11:52Z [---] followers, [--] engagements
"Hi MEXCer We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation and our support team is here to help you resolve this promptly. you can also use TG bot @MEXC_Assistant_bot contact customer service for your inquiry. Thank you for your cooperation"
X Link 2025-10-13T11:58Z [---] followers, [--] engagements
"Hi MEXCer We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation and our support team is here to help you resolve this promptly. you can also use TG bot @MEXC_Assistant_bot contact customer service for your inquiry. Thank you for your cooperation"
X Link 2025-10-13T12:03Z [---] followers, [--] engagements
"Hi MEXCer We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue can you tell us your problem and our support team is here to help you resolve this promptly. you can also use TG bot @MEXC_Assistant_bot to contact customer service for your inquiry. Thank you for your cooperation"
X Link 2025-10-13T12:09Z [---] followers, [--] engagements
"Hi MEXCer We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation and our support team is here to help you resolve this promptly. you can also use TG bot @MEXC_Assistant_bot contact customer service for your inquiry. Thank you for your cooperation"
X Link 2025-10-13T12:13Z [---] followers, [--] engagements
"Hi MEXCer We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation and our support team is here to help you resolve this promptly. you can also use TG bot @MEXC_Assistant_bot contact customer service for your inquiry. Thank you for your cooperation"
X Link 2025-10-13T12:19Z [---] followers, [--] engagements
"Hi @Fabiojrao We would like to inform you that after a thorough review we have confirmed that your account violated our platform's rules. As a result your account has been temporarily restricted to ensure the integrity of our community. If you believe this action was taken in error or if you need further assistance we advise you to reach out to our Customer Service team for immediate support. We are committed to providing the highest level of service and appreciate your understanding and cooperation in maintaining a secure trading environment. For detailed information on our risk management"
X Link 2025-10-13T12:23Z [---] followers, [--] engagements
"Hi MEXCer We apologize for the inconvenience and understand the frustration this may have caused you. To better resolve your issue could you please share your MEXC UID with us for further investigation and our support team is here to help you resolve this promptly. you can also use TG bot @MEXC_Assistant_bot contact customer service for your inquiry. Thank you for your cooperation"
X Link 2025-10-13T12:28Z [---] followers, [--] engagements
"Hi @selectivesnail We truly understand how upsetting this experience must have been especially when you were unable to access your trades. We sincerely apologize for the inconvenience and the frustration this caused. Would you mind sending us a DM so we can assist you further and ensure this is properly followed up Were committed to providing you with the best support possible. Thank you for your patience and understanding"
X Link 2025-10-13T12:41Z [---] followers, [--] engagements
"Thank you for expressing your concern. To clarify MEXC applies a targeted risk control mechanism in accordance with the section about Rules of Services and Account Restrictions in our Terms and Conditions which is based on international AML and market integrity regulations (e.g. FATF Recommendation [--] EU 6AMLD and OFAC sanctions compliance). Only a very small portion of accounts typically those flagged for suspicious patterns like coordinated manipulation or high-frequency abuse undergo temporary withdrawal restrictions pending review. These measures are essential for protecting the broader"
X Link 2025-10-13T12:55Z [----] followers, [--] engagements
"Hi @muito_facil thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with us for further investigation Rest assured your assets remain safe and our support team is here to"
X Link 2025-10-13T13:23Z [---] followers, [--] engagements
"Hi @Fabiojrao thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was f lagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with us for further investigation Rest assured your assets remain safe and our support team is here to"
X Link 2025-10-13T13:29Z [---] followers, [--] engagements
"@Cryptowarrio @RealCryptoFace1 We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-13T13:56Z [---] followers, [--] engagements
"@veeru945013 We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-13T13:56Z [---] followers, [--] engagements
"@denialcrypto @MEXC_Official We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-13T13:56Z [---] followers, [--] engagements
"@Pintofrancop1 @MEXC_Official We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-13T13:56Z [---] followers, [--] engagements
"@IGWEUKINGS @alchera42742701 @MEXC_Official We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-13T13:56Z [---] followers, [--] engagements
"@cryptofuster We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-13T13:56Z [----] followers, [--] engagements
"@NunoNev85132038 @MEXC_Official We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-13T13:56Z [---] followers, [--] engagements
"@nawabboy609 @MEXC_Official @MEXC_Listings @cecilia_hsueh @renz_MEXC We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-13T13:56Z [---] followers, [---] engagements
"@WKhanz26 @MEXC_Official We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-13T13:57Z [---] followers, [--] engagements
"We are sorry that you had an unpleasant experience. To help us investigate and improve your experience could you please provide more detailed information including a screen recording of the issue if possible Please send the recording and relevant information to our support email: service@support.mexc.com. This will greatly assist our team in identifying the problem and resolving it more efficiently. Thank you for your cooperation and support"
X Link 2025-10-13T13:57Z [---] followers, [--] engagements
"@0xNnachet We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-13T13:58Z [---] followers, [--] engagements
"@EmasonDawiz @iamchrisani @binance @MEXC_Official @CoinMarketCap We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-13T13:58Z [---] followers, [--] engagements
"@Denimurdad69 @WKhanz26 @MEXC_Official We are sorry that you had an unpleasant experience. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-13T13:58Z [---] followers, [--] engagements
"Hi @90b3rman thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with us for further investigation Rest assured your assets remain safe and our support team is here to help"
X Link 2025-10-13T16:27Z [---] followers, [--] engagements
"Hi @bulatkotik thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with us for further investigation Rest assured your assets remain safe and our support team is here to"
X Link 2025-10-13T16:28Z [---] followers, [--] engagements
"Hi @losh14ka1 thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team is"
X Link 2025-10-13T16:35Z [---] followers, [--] engagements
"Hi @MaskaraChico We are sorry that you had an unpleasant experience. Kindly advise your friend reach out to our Online Customer Service team for instant assistance. Our online Customer Service team is available 24/7 to assist. We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-13T17:25Z [----] followers, [--] engagements
"We are sorry that you had an unpleasant experience. Please reach out to our Online Customer Service team for instant assistance. You may need to provide more details about your issue. Our online Customer Service team is available 24/7 to assist you. We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-13T17:38Z [---] followers, [--] engagements
"Hello MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order"
X Link 2025-10-13T17:46Z [---] followers, [--] engagements
"Hi tipidorhi We understand your concern. Sometimes accounts are temporarily limited under our Risk Control Policy due to detection of unusual activity which may include high-volume profits or region-based compliance flags. This review is required under global Anti-Money Laundering (AML) frameworks and the Financial Action Task Force (FATF) guidelines. Were happy to assist and speed up your case if you send a ticket ID via DM or visit support page. Thank you for your patience and understanding. If you have any further questions please feel free to contact us at any time. We are dedicated to"
X Link 2025-10-13T18:03Z [---] followers, [--] engagements
"We apologize for the inconvenience. Due to the privacy implications of risk management information please contact our Online Customer Service team for immediate assistance. You may need to submit documents. Our Online Customer Service team is available 24/7 to assist you. We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-13T18:09Z [---] followers, [--] engagements
"We are sorry that you had an unpleasant experience. Please reach out to our Online Customer Service team for instant assistance. You may need to provide more details about your issue. Our online Customer Service team is available 24/7 to assist you. We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-13T18:31Z [---] followers, [--] engagements
"@NunoNev85132038 @MEXC_Official We apologize for any inconvenience this may cause you. We have checked your account and found no abnormalities. If you have any questions please let us know in detail via private message and we will carefully check the issue for you"
X Link 2025-10-13T18:40Z [---] followers, [--] engagements
"Hello MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order"
X Link 2025-10-13T18:42Z [---] followers, [---] engagements
"Hello MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order"
X Link 2025-10-13T18:46Z [----] followers, [--] engagements
"We apologize for the inconvenience and The price of the project is determined by the market and purchasing a project is a type of risk investment. Please make rational investment decisions based on your understanding of the project and your own risk management capabilities. Thank you for your understanding and support"
X Link 2025-10-13T18:47Z [---] followers, [--] engagements
"We apologize for the inconvenience and The price of the project is determined by the market and purchasing a project is a type of risk investment. Please make rational investment decisions based on your understanding of the project and your own risk management capabilities. Thank you for your understanding and support We recommend reading MEXC guide on the difference between realized and unrealized profit and loss. https://www.mexc.com/learn/article/pnl-calculations-explained/1 https://www.mexc.com/learn/article/pnl-calculations-explained/1"
X Link 2025-10-13T18:51Z [---] followers, [--] engagements
"We apologize for the inconvenience and The price of the project is determined by the market and purchasing a project is a type of risk investment. Please make rational investment decisions based on your understanding of the project and your own risk management capabilities. Thank you for your understanding and support"
X Link 2025-10-13T18:53Z [---] followers, [---] engagements
"We understand your feelings and while this can be frustrating we have privacy concerns. Please contact our Online Customer Service team for immediate assistance. You may need to provide more details about your issue. Our Online Customer Service team is available 24/7 to assist you. We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-13T18:59Z [---] followers, [--] engagements
"Hi MohsinA33698589 Thank you for your message. We completely understand your concerns about the new 180-day review period and how this situation may have caused frustration. To clarify the new policy including the shorter review timeframe applies only to risk-related cases initiated on or after October [--]. We truly appreciate your patience and understanding. Please be assured that we will continue to monitor user feedback to maintain transparency and provide timely updates. We understand the impact this may have had on you and sincerely apologize once again. Thank you for your continued"
X Link 2025-10-13T19:23Z [---] followers, [--] engagements
"We understand this issue. While trading losses are frustrating the price of a project is determined by the market and purchasing a project involves risk. Please make rational investment decisions based on your understanding of the project and your own risk management capabilities. Thank you for your understanding and support If you have any further questions please contact us"
X Link 2025-10-13T21:35Z [---] followers, [--] engagements
"We understand this issue. While trading losses are frustrating the price of a project is determined by the market and purchasing a project involves risk. Please make rational investment decisions based on your understanding of the project and your own risk management capabilities. Thank you for your understanding and support If you have any further questions please contact us"
X Link 2025-10-13T21:37Z [---] followers, [--] engagements
"We apologize for the inconvenience. The price of the project is determined by the market and purchasing a project involves risky investment. Please make rational investment decisions based on your understanding of the project and your own risk management capabilities. Thank you for your understanding and support If you have further questions about the transaction please send me a private message and provide your account UID for review"
X Link 2025-10-13T23:39Z [---] followers, [--] engagements
"Hello@NunoNev85132038 Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. The forced liquidation of orders is influenced by market fluctuations and other factors not by manual intervention. If you have any questions about this matter or your specific order please feel free to contact our online customer service at any time well be happy to assist you Please note that futures trading involves certain risks. We recommend exploring effective risk management strategies such as using take-profit and stop-loss functions or adopting low-leverage trading"
X Link 2025-10-14T01:34Z [---] followers, [--] engagements
"Hello @MHecomontop We are deeply sorry for your unpleasant experience. Forced liquidation orders are subject to market fluctuations and other factors not manual intervention. If you have any questions about this or your specific order please send us a private message with your UID @MEXC_CST we will be happy to assist you Please note that futures trading carries inherent risks. We recommend exploring effective risk management strategies such as using stop-loss and take-profit functions or trading with low leverage to mitigate potential losses. For more information please visit: Thank you for"
X Link 2025-10-14T01:48Z [---] followers, [---] engagements
"Hello @nawabboy609 Thank you for your message. We completely understand your concern regarding the COAI position. MEXC determines whether a position triggers liquidation based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is activated meaning the margin ratio reaches 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. "Regarding the COAI position issue you've reported. After verifying the relevant situation we would like to provide the"
X Link 2025-10-14T02:07Z [---] followers, [---] engagements
"Hello @drake4m Our risk control measures are designed to provide a secure trading environment and protect user funds. You can refer to our user agreement for further details: I understand that this may be a limitation for those who enjoy trading but it serves more as a protection mechanism. Through these terms we limit the entry of some malicious parties into the market thus creating a safe trading environment. Of course we will report your suggestion to our team for review. Thank you very much for your valuable suggestions We sincerely hope that you enjoy trading with MEXC and that you will"
X Link 2025-10-14T02:40Z [---] followers, [--] engagements
"We are sorry that you had an unpleasant experience. Because risk control involves personal privacy. Please reach out to our Online Customer Service team for instant assistance. You may need to provide more details about your issue. Our online Customer Service team is available 24/7 to assist you. We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-14T03:05Z [---] followers, [--] engagements
"Hello MEXCer Thank you for your message. We completely understand your concern regarding the COAI position. MEXC determines whether a position triggers liquidation based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is activated meaning the margin ratio reaches 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. We understand how concerning and frustrating this experience may have been. If youd like us to review your specific case in"
X Link 2025-10-14T07:07Z [---] followers, [--] engagements
"Hello MEXCer We sincerely apologize for any inconvenience caused. Our team is continuously working to enhance our products and ensure a smoother trading experience for all users. Please note that due to market fluctuations some orders may not be executed as expected. We understand how important this is to you and our team is actively investigating and resolving any related issues. If you have any questions or concerns regarding your order please dont hesitate to reach out to our support team were here to help. Thank you for your continued trust and support"
X Link 2025-10-14T07:38Z [---] followers, [--] engagements
"Hi @momomim1234 The reward has been distributed and we are sorry that you had an unpleasant experience. The query shows that your participation in this event triggered the event risk control system so the rewards will not be issued. Please pay attention to abide by the activity rules. If you trigger the risk control mechanism of the activity the reward will not be issued. Thank you for your understanding and support If you have any further questions please feel free to contact us at any time. We are dedicated to providing you with the best service"
X Link 2025-10-14T13:25Z [---] followers, [--] engagements
"Thank you for your message. We completely understand your concern regarding the COAI position. MEXC determines whether a position triggers liquidation based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is activated meaning the margin ratio reaches 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. We understand how concerning and frustrating this experience may have been. If youd like us to review your specific case in detail please"
X Link 2025-10-14T14:59Z [----] followers, [--] engagements
"Hello@Umer2906178 Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. The forced liquidation of orders is influenced by market fluctuations and other factors not by manual intervention. If you have any questions about this matter or your specific order would you mind sending us a private message with your UID Well be happy to provide assistance and follow up with you Please note that futures trading involves certain risks. We recommend exploring effective risk management strategies such as using take-profit and stop-loss functions or adopting"
X Link 2025-10-14T22:23Z [---] followers, [--] engagements
"Hello siddiquibig4 We are deeply sorry for your unpleasant experience. Forced liquidation orders are subject to market fluctuations and other factors not manual intervention. If you have any questions about this or your specific order please send us a private message with your UID @MEXC_CST we will be happy to assist you Please note that futures trading carries inherent risks. We recommend exploring effective risk management strategies such as using stop-loss and take-profit functions or trading with low leverage to mitigate potential losses. For more information please visit: Thank you for"
X Link 2025-10-15T00:27Z [---] followers, [--] engagements
"Dear MEXCer Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order"
X Link 2025-10-15T01:20Z [---] followers, [--] engagements
"Regarding the COAI position issue you've reported. After verifying the relevant situation we would like to provide the following explanation: MEXC platform determines whether a position triggers the liquidation mechanism based on the fair price. When fair price reaches the liquidation price the liquidation mechanism is triggered. The margin ratio is now at 100%. At this point your position will be taken over. The real-time fair price of this futures is calculated based on the index price and funding rate basis. The index price of COAI mainly comes from BITGET GATEIO MEXC which you can view on"
X Link 2025-10-15T07:34Z [---] followers, [--] engagements
"Thank you for your message. We completely understand your concern regarding the COAI position. MEXC determines whether a position triggers liquidation based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is activated meaning the margin ratio reaches 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. We understand how concerning and frustrating this experience may have been. If youd like us to review your specific case in detail please"
X Link 2025-10-15T13:25Z [---] followers, [--] engagements
"Thank you for your message. We completely understand your concern regarding the COAI position. MEXC determines whether a position triggers liquidation based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is activated meaning the margin ratio reaches 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. We understand how concerning and frustrating this experience may have been. If youd like us to review your specific case in detail please"
X Link 2025-10-15T13:30Z [---] followers, [--] engagements
"Thank you for your message. We completely understand your concern regarding the COAI position. MEXC determines whether a position is liquidated based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is triggered meaning the margin ratio hits 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. We understand how concerning and frustrating this experience can be. If youd like us to review your specific case in detail please send us a DM with"
X Link 2025-10-15T15:45Z [---] followers, [--] engagements
"Thank you for your message. We completely understand your concern regarding the liquidation position. MEXC determines whether a position is liquidated based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is triggered meaning the margin ratio hits 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. We understand how concerning and frustrating this experience can be. If youd like us to review your specific case in detail please send us a DM"
X Link 2025-10-15T15:52Z [---] followers, [--] engagements
"Hi @ravi8561G Were sorry to hear about your experience and understand your frustration. Our goal is to provide a smooth and reliable service for all users and we take your feedback seriously. To help resolve this matter promptly could you please provide more details or your UID via DM Our team will review your case and assist you as quickly as possible. Thank you for your patience and understanding"
X Link 2025-10-15T16:01Z [---] followers, [--] engagements
"Hi@dolfishler We completely understand your concern. At MEXC we regularly review all listed cryptocurrencies to ensure they continue to meet our platforms standards and protect our users interests. When a project shows signs of not meeting these standards we first issue a notice to hide it and reach out to the project team for rectification. If the necessary improvements are not made within the given time frame the crypto may then be delisted from the platform. Please rest assured that these measures are taken carefully and with our users best interests in mind to maintain a secure"
X Link 2025-10-15T19:19Z [---] followers, [--] engagements
"Hello@ankush672541 Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. The forced liquidation of orders is influenced by market fluctuations and other factors not by manual intervention. If you have any questions about this matter or your specific order would you mind sending us a private message Well be happy to provide assistance and follow up with you Please note that futures trading involves certain risks. We recommend exploring effective risk management strategies such as using take-profit and stop-loss functions or adopting low-leverage"
X Link 2025-10-15T20:04Z [---] followers, [--] engagements
"Hi@UsaidQureshi07 I totally understand this must be frustrating thank you for your patience while we sort this out. Sometimes accounts get restricted automatically when our system detects activity that seems unusual. Its a protective step to keep your funds and the platform safe. If you think this was flagged by mistake no worries we can check it right away. Could you please share your MEXC UID via DM so I can forward your case to our review team Your assets are safe and well do everything we can to resolve this fast. Thanks again for your trust and understanding 💚"
X Link 2025-10-15T21:13Z [---] followers, [--] engagements
"Thank you for reaching out to us. We truly appreciate your feedback and the chance to clarify this matter. At MEXC we deeply value fairness transparency and the safety of our users. Our risk control system automatically reviews account activities when certain patterns trigger our protective mechanisms this helps ensure a secure and trustworthy trading environment for everyone. After a thorough internal review we found that specific trading activities on your account may have violated the following rule under our Risk Control Guidelines: Clause Number: [---] Examples of Prohibited Transactional"
X Link 2025-10-15T23:06Z [---] followers, [--] engagements
"We truly understand how you feel and were here to support you. Could you please DM your MEXC UID I will check and follow up the current account status for you. Thank you again for your patience and trust. If you have any further questions please feel free to contact us at any time. We are dedicated to providing you with the best service"
X Link 2025-10-16T15:16Z [---] followers, [--] engagements
"I understand your feeling and situation. Stop-profit and stop-loss orders may fail to trigger due to factors such as drastic market fluctuations and insufficient position closure volume. If triggered successfully a closing order will be placed at the market price. However due to market fluctuations the market price order may not be executed and the final transaction price may deviate from the preset price. Setting Take-Profit and Stop-Loss for Futures Trading: If youd like us to review your specific case in detail please send us a DM with your UID and well be happy to assist you further."
X Link 2025-10-16T15:27Z [---] followers, [--] engagements
"Hi @MrMoney_ke Thank you for reaching out I understand how stressful this situation may feel and Im here to assist you. In some cases account restrictions may be triggered automatically due to unusual activity patterns or as part of our standard risk control process. These measures are in place to protect your assets and the overall safety of the platform. Could you please DM your MEXC UID I will check and follow up the current account status for you. Thank you again for your patience and trust. If you have any further questions please feel free to contact us at any time. We are dedicated to"
X Link 2025-10-16T15:45Z [---] followers, [--] engagements
"Thank you for your message. We completely understand your concern regarding the Future position. MEXC determines whether a position is liquidated based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is triggered meaning the margin ratio hits 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. We understand how concerning and frustrating this experience can be. If youd like us to review your specific case in detail please send us a DM with"
X Link 2025-10-16T15:58Z [---] followers, [--] engagements
"Thank you for expressing your concern. To clarify MEXC applies a targeted risk control mechanism in accordance with the section about Rules of Services and Account Restrictions in our Terms and Conditions which is based on international AML and market integrity regulations (e.g. FATF Recommendation [--] EU 6AMLD and OFAC sanctions compliance). Only a very small portion of accounts typically those flagged for suspicious patterns like coordinated manipulation or high-frequency abuse undergo temporary withdrawal restrictions pending review. These measures are essential for protecting the broader"
X Link 2025-10-16T17:13Z [---] followers, [---] engagements
"Hi@Sixftplus4 thank you for reaching out to us 💬 We completely understand how concerning it can be to experience a withdrawal restriction and we sincerely apologize for any inconvenience this may have caused. In certain cases withdrawals may be temporarily restricted when our system detects abnormal activity elevated risk patterns or security triggers. These measures are part of our automated protection system designed to safeguard both our users and the platform. If you believe your account was flagged by mistake please rest assured that your assets remain fully secure such cases are"
X Link 2025-10-16T23:36Z [---] followers, [--] engagements
"Dear @Tradecelb We fully understand your feelings and we sincerely regret the inconvenience and dissatisfaction this matter may have caused you. Our risk control policies are designed to ensure the fairness and compliance of all users trading activities. After a thorough verification conducted by the Risk Control Department it has been confirmed that abnormal trading activities occurred involving your account and associated accounts. Therefore in accordance with the provisions of the User Agreement we have taken appropriate measures to recover the abnormal profits generated. For further"
X Link 2025-10-17T01:02Z [---] followers, [--] engagements
"Hi @Tradecelb We would like to inform you that after a thorough review we have identified that your account has been involved in activities that violated our platform's rules. As part of our standard procedures we have implemented necessary transaction rollbacks and your account has been temporarily frozen to maintain the integrity of our platform. If you believe this action was taken in error or if you need further assistance please reach out to our Customer Service team for immediate support. We are committed to providing the highest level of service and appreciate your understanding and"
X Link 2025-10-17T02:45Z [---] followers, [--] engagements
"We are sorry that you had an unpleasant experience. The settlement time of MON pre-market trading has not been announced yet. If you orders have been filled and pending for settlement we are sorry that the orders cannot be canceled please wait for the settlement to complete. Thank you for your understanding and support. If you have any other questions please feel free to contact us. Pre-Listing Points follow the core principle of maintaining the total market value of the token: Assume the pre-issuance supply of Token A Points is [---------] serving as proof of eligibility to participate in"
X Link 2025-10-17T04:24Z [---] followers, [--] engagements
"We understand your concern regarding the liquidation of futures position and sincerely apologize for the inconvenience caused. Could you please share your MEXC UID with us for further investigation We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-17T04:28Z [---] followers, [--] engagements
"@honey1420780 @MEXC_Official We are sorry that you had an unpleasant experience. In order to better help you solve the problem please contact us via private message. We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-17T05:21Z [---] followers, [--] engagements
"@Sixftplus4 @cecilia_hsueh I understand that this isn't the experience you were expecting. Could you please provide more details via DM so that we can help you solve this issue as soon as possible Thank you for your understanding and support"
X Link 2025-10-17T08:48Z [---] followers, [--] engagements
"Hi @alchera42742701 We completely understand your concern and sincerely apologize for the inconvenience this may have caused. Please note that under the MEXC Futures trading mechanism forced liquidation is calculated based on the fair price not the last traded price or the index price. This approach helps ensure greater accuracy and fairness during volatile market conditions. 🔹 You can view the Fair Price history here: 🔹 To check your order liquidation details please go to: Web: Futures Order History Forced Liquidation History App: Order Type Select Liquidation View Liquidation Details 🔹"
X Link 2025-10-17T16:28Z [---] followers, [--] engagements
"Thank you for reaching out to us regarding the price fluctuations in futures trading prices. After verifying the relevant situation we would like to provide the following explanation: The latest price of the futures on the MEXC platform is directly formed by user-initiated trading activities on the platform. After further verification with the relevant team we confirm that the price fluctuations during the mentioned period were the natural result of free trading by users and represent normal market behavior. Due to the differences in the number of traders trading depth and order liquidity"
X Link 2025-10-18T13:18Z [---] followers, [--] engagements
"Hi@borntobother Were truly sorry to hear you feel this way and we completely understand your frustration. Please rest assured that MEXC is a fully compliant and transparent exchange operating under strict global regulations to ensure user safety and asset protection. Fund security is the top priority. We have always performed well in this regard and have never had a single exchange fund theft incident. MEXC provides a 1:1 reserve for all users' assets. Protecting users' assets is our top priority. Your assets are well protected at MEXC with a high degree of transparency. You can check out our"
X Link 2025-10-18T16:58Z [---] followers, [--] engagements
"The issues that previously affected certain futures trading services have now been fully resolved and all functions are operating normally. We truly appreciate your patience and understanding during this period and we will continue to optimize our systems to provide you with a more stable and high-quality trading experience. Dear MEXCer We have identified issues affecting certain services of futures trading. Please rest assured that all your assets on MEXC remain fully secure. Our technical team is actively working to resolve the issue and we will notify you immediately once normal"
X Link 2025-08-14T14:21Z [----] followers, 54.3K engagements
"Dear MEXCer To help users under risk control submit their materials more quickly and efficiently you can now upload the required documents through our self-service system. If you have already contacted us and submitted your documents please use the expedited channel below: If you have not yet submitted your materials please complete your submission here first: Once we receive your submission our team will review your request as soon as possible. âš Reminder: Please make sure to contact us only through official MEXC channels to ensure your information remains secure. Thank you for your"
X Link 2025-11-03T12:32Z [----] followers, 40.3K engagements
"Our technical team is actively working to resolve the issue and we will notify you immediately once normal deposit functionality is restored. We sincerely apologize for the inconvenience caused and truly appreciate your continued understanding and support. Dear MEXCers We are aware of an issue where deposits for certain tokens may be delayed or not credited properly. Please rest assured that all your assets on MEXC remain fully secure. Dear MEXCers We are aware of an issue where deposits for certain tokens may be delayed or not credited properly. Please rest assured that all your assets on"
X Link 2025-07-16T10:58Z [----] followers, [----] engagements
"All deposit services have now been fully resumed. We are pleased to inform you that all deposit services have now been fully resumed on MEXC. If you still have the deposit issue please feel free to contact our online service team. We appreciate your understanding and value your continued support. We are pleased to inform you that all deposit services have now been fully resumed on MEXC. If you still have the deposit issue please feel free to contact our online service team. We appreciate your understanding and value your continued support"
X Link 2025-07-16T12:23Z [----] followers, [----] engagements
"We are sorry that you had an unpleasant experience. To help us investigate and improve your experience could you please provide more detailed information including a screen recording of the issue if possible This will greatly assist our team in identifying the problem and resolving it more efficiently. Thank you for your cooperation and support"
X Link 2025-07-24T11:30Z [----] followers, [--] engagements
"We are sorry that you had an unpleasant experience. To help us investigate and improve your experience could you please provide more detailed information including a screen recording of the issue if possible This will greatly assist our team in identifying the problem and resolving it more efficiently. Thank you for your cooperation and support"
X Link 2025-07-24T11:30Z [----] followers, [--] engagements
"Dear MEXCer We have identified issues affecting certain services of futures trading. Please rest assured that all your assets on MEXC remain fully secure. Our technical team is actively working to resolve the issue and we will notify you immediately once normal functionality is restored. We sincerely apologize for the inconvenience caused and truly appreciate your continued understanding and support. MEXC Team"
X Link 2025-08-14T13:45Z [----] followers, 44K engagements
"Hello MEXCer The projects in the assessment zone are usually early-stage projects launched based on recommendations from community users. The assessment period for projects in the assessment zone is limited to a duration of [--] to [--] days. After the expiration of this period projects will either be transferred to the innovation zone or delisted. The details regarding delisting will be announced in the ST announcement. The specific rules are as follows: [--]. The projects within the assessment zone are only valid within the validity period indicated by a clear countdown reminder in the assessment"
X Link 2025-10-13T10:08Z [----] followers, [--] engagements
"Hi @NunoNev85132038 I sincerely apologize for the inconvenience this has caused you. Your feedback has been submitted and the relevant team will look into the ticket and get back to you as soon as possible. In the meantime please keep an eye on your email inbox for updates. We truly appreciate your support and patience and we are committed to resolving this matter for you"
X Link 2025-10-14T13:56Z [---] followers, [--] engagements
"@TheCrownMans Dear User Thank you for your interest. We kindly invite you to explore current opportunities and submit your application via our official LinkedIn page: We look forward to reviewing your application. https://www.linkedin.com/company/mexcofficial/jobs/ https://www.linkedin.com/company/mexcofficial/jobs/"
X Link 2025-10-16T05:46Z [----] followers, [--] engagements
"Dear User Yes we do support Nigeria. Currently only supported: RUBVNDUAHINRMYRPHPBRLUSDARSCOPMXNSARVESAEDPKRNGNETBEGPKESZARKZTEURJODMADBDTIDRPLNGBPSYPBOBTRYAMDGELTJSKGSAZNIQDUZSGHSBYNLKRNPR P2P trading: https://otc.mexc.com/trading https://otc.mexc.com/trading"
X Link 2025-10-16T09:09Z [---] followers, [---] engagements
"Dear @Giuseppe00004 We understand your concern regarding the temporary withdrawal restriction and sincerely apologize for any inconvenience caused. Please note that such restrictions may occur when our security system identifies unusual activity or elevated risk indicators. These are preventive measures implemented to protect your assets and ensure the stability of the platform. If you believe your account was flagged in error kindly provide your MEXC UID via direct message so we can conduct a prompt review. Your funds remain fully protected and we appreciate your cooperation and understanding"
X Link 2025-10-16T23:31Z [---] followers, [--] engagements
"Hi @Sixftplus4 I completely understand how frustrating this situation must be and I sincerely apologize for the inconvenience youve experienced. Please know that your concerns are very important to us and we take them seriously. Your issue has been carefully documented and Ive already escalated it to our specialist team for thorough review. We will continue to actively follow up on your case and will reach out to you directly via email with any updates or additional information. You can expect to hear from us within the next [--] hours. In the meantime if you have any further questions or"
X Link 2025-10-17T11:50Z [---] followers, [--] engagements
"Hello@ankush672541 Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. The forced liquidation of orders is influenced by market fluctuations and other factors not by manual intervention. If you have any questions about this matter or your specific order would you mind sending us a private message with your UID Well be happy to provide assistance and follow up with you Please note that futures trading involves certain risks. We recommend exploring effective risk management strategies such as using take-profit and stop-loss functions or adopting"
X Link 2025-10-17T21:52Z [---] followers, [--] engagements
"@catecoin Dear User We are aware of the issue you mentioned here and we will conduct the investigation with our listing team. Thank you for your concern"
X Link 2025-10-18T01:12Z [----] followers, [----] engagements
"Dear User Thank you for your interest in learning more about futures trading. You can explore our educational resources through the following links: -Learn All About Crypto: -Beginners Guide to Futures Trading: We hope you find these materials helpful as you begin your trading journey. If you have any questions feel free to reach out to our Online Customer Service team for further assistance. https://www.mexc.com/learn/trading-guidefilter=1542593084076 https://www.mexc.com/en-US/learn https://www.mexc.com/learn/trading-guidefilter=1542593084076 https://www.mexc.com/en-US/learn"
X Link 2025-10-18T01:22Z [---] followers, [--] engagements
"Dear User Were sorry to hear about your experience and understand your concerns. As matters related to risk control may involve sensitive personal information we kindly ask that you contact our Online Customer Service team for immediate assistance. They are available 24/7 and may require additional details in order to support you more effectively. We remain committed to providing you with the highest standard of service. Thank you for your understanding and continued support"
X Link 2025-10-18T04:18Z [---] followers, [--] engagements
"Dear User Thank you for reaching out to us. We truly appreciate your feedback and understand your concern regarding this matter. At MEXC we are committed to upholding fairness and transparency for all users. To ensure a secure and reliable trading environment our risk control system carefully reviews account activity whenever it triggers our platforms protective measures. Appreciate for your understanding and cooperation. We appreciate your continued support as we work together to keep MEXC a safe and transparent platform for everyone. If you have any questions about your account please feel"
X Link 2025-10-18T05:36Z [---] followers, [--] engagements
"I understanding your feeling and situation. MEXC platform determines whether a position triggers the liquidation mechanism based on the fair price. When fair price reaches the liquidation price the liquidation mechanism is triggered. The margin ratio is now at 100%. At this point your position will be taken over. In market trading price changes are primarily influenced by the following factors: [--]. User trading behavior and market supply-demand dynamics: Price fluctuations reflect the actual trading conditions in the market during a specific period. [--]. Impact of large trade orders: For example"
X Link 2025-10-18T12:54Z [----] followers, [--] engagements
"@us3l3ssch1 @cecilia_hsueh @ChihuahuaChain Hi @us3l3ssch1 Thanks for your support and invite on MEXC we appreciate that. You may submit your listing suggestion using the following link: https://www.mexc.com/support/requests/suggestion https://www.mexc.com/support/requests/suggestion"
X Link 2025-10-18T17:22Z [----] followers, [--] engagements
"Dear User Could you kindly provide more details about your inquiry I'll be happy to look into it for you. For immediate assistance please reach out to our Online Customer Service team. They are available 24/7 and may need additional information from you to help resolve the issue. Thank you and we look forward to assisting you"
X Link 2025-10-19T03:53Z [---] followers, [--] engagements
"I completely understand how upsetting this is. Well continue to monitor the case and update you accordingly. The risk control strategy is designed to provide users with a safer trading environment and to protect the fairness of trading for all users. For more details please refer to the MEXC Risk Control Guidelines. When an account triggers a risk control rule the relevant department will conduct an evaluation and analysis. We regret to inform you that the account restrictions cannot be lifted in advance. https://www.mexc.com/announcements/article/mexc-risk-control-guideline-17827791524314"
X Link 2025-10-19T16:36Z [---] followers, [--] engagements
"I understand your concern and sincerely apologize for the inconvenience caused. Please rest assured that we are actively working on resolving this issue. MEXC has always adhered to the principles of fairness and transparency. To ensure the fairness and compliance of trading for our users the platform has implemented appropriate risk control strategies. Should an account trigger these risk control protocols our risk control department conducts thorough analysis and takes necessary measures to mitigate the occurrence of any improper trading behavior or market manipulation"
X Link 2025-10-19T17:01Z [---] followers, [--] engagements
"Hello we fully understand your concerns. The risk control strategy is designed to provide users with a safer trading environment and to protect the fairness of trading for all users. For more details please refer to the MEXC Risk Control Guidelines. When an account triggers a risk control rule the relevant department will conduct an evaluation and analysis. We regret to inform you that the account restrictions cannot be lifted in advance. https://www.mexc.com/announcements/article/mexc-risk-control-guideline-17827791524314"
X Link 2025-10-19T20:25Z [---] followers, [--] engagements
"Dear MEXCer We understand that the recent high volatility in the crypto market has been challenging. Weve also noted community discussions regarding events on other platforms and the resulting questions about our own policies. We would like to provide full transparency on this matter. Its important to distinguish between platform-related incidents and natural market risks. Compensation applies only when users incur losses due to platform-related issues such as technical errors system malfunctions or other platform-driven events. Over the past several days MEXCs trading systems have been"
X Link 2025-10-19T21:50Z [---] followers, [--] engagements
"Hi @pangb0y Thank you for reaching out we truly understand how concerning and frustrating this situation must be for you. In some cases account restrictions may be triggered automatically due to unusual activity patterns or as part of our standard risk control process. These measures are in place to protect your assets and the overall safety of the platform. To protect your account security and privacy could you please share your MEXC UID via private message I will check and follow up the current account status for you. If you have any further questions please feel free to contact us at any"
X Link 2025-10-20T02:31Z [---] followers, [--] engagements
"@i_ankitacrypto @cecilia_hsueh Hi MEXCer thank you for your interest in joining MEXC. You can check the job opportunities via the links below: https://x.com/MEXC_Official/jobs https://www.linkedin.com/company/mexcofficial/jobs/ https://x.com/MEXC_Official/jobs https://www.linkedin.com/company/mexcofficial/jobs/"
X Link 2025-10-20T02:44Z [----] followers, [--] engagements
"Thank you for reaching out. We apologize that we do not have any related information at this time. Currently MEXC does not provide Services nor do we accept registration of Users or trade applications in the following countries: North Korea Cuba Sudan Iran Mainland China Singapore the United States Hong Kong Russian-controlled regions of Ukraine (currently including the Crimea Donetsk and Luhansk regions) Sevastopol and Canada Please refer to the MEXC User Agreement for more information thank you for your understanding and support. https://www.mexc.com/terms https://www.mexc.com/terms"
X Link 2025-10-20T03:08Z [----] followers, [--] engagements
"Dear MEXCer We understand the pressure and uncertainty that recent market volatility may have caused and we sincerely appreciate your patience and understanding. Over the past several days MEXCs trading systems have been operating normally and without any technical issues. All price movements on our platform accurately reflect overall market dynamics including fluctuations in volatility and liquidity. If you have any questions or concerns about your orders please dont hesitate to contact us for verification and assistance. Thank you for your continued trust and support. We remain dedicated to"
X Link 2025-10-20T08:47Z [---] followers, [--] engagements
"Hi @dean79406645629 thank you for your message Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with"
X Link 2025-10-20T08:59Z [---] followers, [--] engagements
"Hi @LunaNumber64168 thank you for your message Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with"
X Link 2025-10-20T09:01Z [---] followers, [--] engagements
"Hi @URenegades3404 thank you for your message Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with"
X Link 2025-10-20T09:02Z [---] followers, [--] engagements
"Hi @o_cars16160 thank you for your message Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with us"
X Link 2025-10-20T09:03Z [---] followers, [--] engagements
"Hi @METAWIN157728 thank you for your message Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with"
X Link 2025-10-20T09:04Z [---] followers, [--] engagements
"Hi @Dutchwargeek thanks for your message Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. To protect your account security and privacy could you please contact us via private message I will check and follow up the current account status for you. If you have any further questions please feel free to contact us at any time. We are dedicated to providing you with the best service"
X Link 2025-10-20T11:50Z [---] followers, [--] engagements
"Hi @o_hung64088 thanks for your message Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. To protect your account security and privacy"
X Link 2025-10-20T12:01Z [---] followers, [--] engagements
"Hi @NoticiasEs54638 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on"
X Link 2025-10-20T17:50Z [---] followers, [--] engagements
"Dear MEXCer Hello regarding your inquiry about the COAI_USDT futures position we have verified the relevant details and would like to provide the following explanation: [--]. Liquidation Trigger Mechanism: On the MEXC platform whether a position triggers the liquidation mechanism is determined based on the fair price. When the fair price reaches the liquidation price your position triggers the liquidation mechanism. At that point the margin ratio becomes 100% and your position is taken over by the system. [--]. The fair price is calculated based on a combination of the index price and market price"
X Link 2025-10-20T22:33Z [---] followers, [--] engagements
"Thank you for your message. We completely understand your concern regarding the COAI position. MEXC determines whether a position triggers liquidation based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is activated meaning the margin ratio reaches 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. We understand how concerning and frustrating this experience may have been. If youd like us to review your specific case in detail please"
X Link 2025-10-21T01:17Z [---] followers, [---] engagements
"We completely understand your concern regarding the COAI position liquidation. MEXC determines whether a position triggers liquidation based on the fair price. When the fair price reaches or crosses the liquidation price the liquidation mechanism is activated meaning the margin ratio reaches 100% and the position is taken over. The fair price is calculated dynamically using both the index and market prices to ensure fairness and accuracy. We understand how concerning and frustrating this experience may have been. If youd like us to review your specific case in detail please send us a DM with"
X Link 2025-10-21T02:39Z [---] followers, [---] engagements
"Dear MEXCer We understand your concerns and the inconvenience this may cause. Please rest assured that our team will work to resolve the risk control issue as quickly as possible. Thank you for your patience and understanding. MEXC strictly adheres to risk management policies and will never freeze assets without valid reasons. Accounts subject to risk control measures are flagged due to abnormal trading activities such as price manipulation wash trading self-trading front-running false quoting fraudulent trading layered orders and other market manipulation practices. These actions are taken"
X Link 2025-10-21T10:12Z [---] followers, [--] engagements
"Hi @miniailoAB Thank you for reaching out to us. We fully understand how concerning and frustrating this situation must be for you. In certain cases account restrictions may be triggered automatically due to unusual activity patterns or as part of our standard risk management procedures. These measures are implemented to safeguard your assets and ensure the overall security of the platform. To better assist you and protect your accounts security and privacy please kindly provide your MEXC UID via private message. I will review your account status and follow up accordingly. If you have any"
X Link 2025-10-21T10:20Z [---] followers, [--] engagements
"Hi @TrendScalezz We truly understand how concerning and frustrating this situation must be for you. Currently the MEXC MasterCard is only available to selected internal test users. For more information on how to apply for the MEXC MasterCard please refer to the following link: Alternatively you can submit a ticket here: and our OTC customer service team will assist in expediting the process. We'll keep you updated via email so please be sure to check your inbox. Thank you for your patience and understanding. https://www.mexc.com/support/requests/otc_request"
X Link 2025-10-21T12:18Z [---] followers, [--] engagements
"Hi @MichaelHen73105 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on"
X Link 2025-10-21T20:56Z [---] followers, [--] engagements
"Hi @SquadSwap179077 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on"
X Link 2025-10-21T20:58Z [---] followers, [--] engagements
"Hi @CloneHonou51291 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on"
X Link 2025-10-21T20:59Z [---] followers, [--] engagements
"Hi @hollbrok We understand your concern. Sometimes accounts are temporarily limited under our Risk Control Policy due to detection of unusual activity which may include high-volume profits or region-based compliance flags. This review is required under global Anti-Money Laundering (AML) frameworks and the Financial Action Task Force (FATF) guidelines. Were happy to assist and speed up your case if you send a ticket ID via DM or visit support page. Thank you for your patience and understanding. If you have any further questions please feel free to contact us at any time. We are dedicated to"
X Link 2025-10-22T04:23Z [---] followers, [--] engagements
"We are sorry that you had an unpleasant experience. To help us investigate and improve your experience could you please provide more detailed information including a screen recording of the issue if possible Please send the recording and relevant information to us via private message. This will greatly assist our team in identifying the problem and resolving it more efficiently. Thank you for your cooperation and support"
X Link 2025-10-22T04:29Z [---] followers, [--] engagements
"Dear MEXCer We understand that the current situation may be causing you concern and we sincerely apologize for any inconvenience this may have caused. Please know that we are fully committed to resolving this matter as swiftly as possible. In the MEXC futures trading mechanism please understand that forced liquidation is calculated based on the fair price not the last price or the index price. For the Fair Price history you can check it here: You can check your order liquidation information here: FuturesOrder HistoryForced Liquidation History(Web) / Order Type Select"
X Link 2025-10-22T07:16Z [---] followers, [--] engagements
"Dear MEXCer We understand that the current situation may be causing you concern and we sincerely apologize for any inconvenience this may have caused. Please know that we are fully committed to resolving this matter as swiftly as possible. In the MEXC futures trading mechanism please understand that forced liquidation is calculated based on the fair price not the last price or the index price. For the Fair Price history you can check it here: You can check your order liquidation information here: FuturesOrder HistoryForced Liquidation History(Web) / Order Type Select"
X Link 2025-10-22T07:19Z [---] followers, [--] engagements
"Dear MEXCer We understand that the current situation may be causing you concern and we sincerely apologize for any inconvenience this may have caused. Please know that we are fully committed to resolving this matter as swiftly as possible. In the MEXC futures trading mechanism please understand that forced liquidation is calculated based on the fair price not the last price or the index price. For the Fair Price history you can check it here: You can check your order liquidation information here: FuturesOrder HistoryForced Liquidation History(Web) / Order Type Select"
X Link 2025-10-22T07:20Z [---] followers, [--] engagements
"Hi @artr_ti Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on your"
X Link 2025-10-22T07:28Z [---] followers, [--] engagements
"Hi @SarahFussi4318 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on"
X Link 2025-10-22T07:36Z [---] followers, [--] engagements
"Hi @soulfox171535 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on"
X Link 2025-10-22T07:37Z [---] followers, [--] engagements
"Hi @Godbless439900 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on"
X Link 2025-10-22T07:38Z [---] followers, [--] engagements
"Hi @Roman5994825758 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on"
X Link 2025-10-22T07:40Z [---] followers, [--] engagements
"Hi @GustaveCrane1 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on"
X Link 2025-10-22T07:41Z [---] followers, [--] engagements
"Dear MEXCer We understand that the current situation may be causing you concern and we sincerely apologize for any inconvenience this may have caused. Please know that we are fully committed to resolving this matter as swiftly as possible. In the MEXC futures trading mechanism please understand that forced liquidation is calculated based on the fair price not the last price or the index price. For the Fair Price history you can check it here: You can check your order liquidation information here: FuturesOrder HistoryForced Liquidation History(Web) / Order Type Select"
X Link 2025-10-22T07:51Z [---] followers, [--] engagements
"Hi @SarahFussi4318 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on"
X Link 2025-10-22T07:52Z [---] followers, [--] engagements
"Hi @Alper138409 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on"
X Link 2025-10-22T07:56Z [---] followers, [--] engagements
"Hi @GustaveCrane1 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on"
X Link 2025-10-22T07:57Z [---] followers, [--] engagements
"Hi @soulfox171535 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on"
X Link 2025-10-22T07:58Z [---] followers, [--] engagements
"Hi @WeightmanC67690 Thank you for reaching out we fully understand your frustration. MEXC adheres to the principles of fairness and transparency. To ensure fairness and compliance for all users the platform has implemented risk control strategies. Once an account triggers a risk control strategy the risk control department will analyze and address it to prevent improper trading behavior or market manipulation. To protect the security and privacy of your account we have sent you a private message regarding your account status. We will continue to follow up on your account please keep an eye on"
X Link 2025-10-22T07:59Z [---] followers, [--] engagements
"Hi @artr_ti thanks for your message Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. To protect your account security and privacy could"
X Link 2025-10-22T11:16Z [---] followers, [--] engagements
"Dear MEXCer we truly understand your concern and we've noticed your feedback. Our team has been following up on your issue through your existing support ticket. To protect your account privacy and ensure proper follow-up please continue communicating via that ticket. If you have any further questions please feel free to contact us at any time. We are dedicated to providing you with the best service"
X Link 2025-10-23T03:17Z [---] followers, [--] engagements
"We can understand that this must be very upsetting for you. Please rest assured that we are taking your feedback seriously. Your case is being handled by our team. For account privacy and security reasons please contact us via your ticket our team will update you as soon as possible. We appreciate your understanding and support"
X Link 2025-10-23T07:11Z [---] followers, [--] engagements
"Dear MEXCer Were sorry for your unpleasant experience. MEXC values every user and will never deceive anyone. MEXC strictly adheres to risk management policies and does not freeze assets without valid reasons. Accounts subject to risk control measures are flagged due to abnormal trading activities such as price manipulation wash trading self-trading front-running false quoting fraudulent trading layered orders and other market manipulation practices. These actions are taken to protect all users and ensure a fair trading environment. https://www.mexc.com/support/articles/17827791522597"
X Link 2025-10-23T08:02Z [---] followers, [--] engagements
"Hi MEXCer currently we don't have any news about RGTI or Quantum listing. If you are recommending tokens for listing on MEXC you can submit your listing suggestion using the following link: Please provide valid project information in the application form. We will review the project based on the information you provide. For the final listing decision please refer to MEXC's official announcement. Thank you for your understanding and support. https://www.mexc.com/support/requests/suggestion https://www.mexc.com/support/requests/suggestion https://www.mexc.com/support/requests/suggestion"
X Link 2025-10-23T08:57Z [---] followers, [--] engagements
"Dear MEXCer Thank you for reaching out to us and for your patience. To help us locate your account and resolve the issue as quickly as possible please kindly provide your MEXC UID. Once we receive your UID our team will immediately review your case and work to resolve it at the earliest opportunity. We truly appreciate your understanding and cooperation. Should you have any further questions please dont hesitate to let us know were here to help"
X Link 2025-10-23T15:52Z [---] followers, [--] engagements
"Dear @ravi8561G Thank you for bringing this to our attention and I sincerely apologize for any frustration or inconvenience this issue may have caused. Your feedback is highly valued and we understand how concerning this can be. Could you please provide more details about the bug you're encountering We have sent you a private message and Ill be happy to assist you further to resolve this promptly. Thank you for your patience and understanding"
X Link 2025-10-24T09:48Z [---] followers, [--] engagements
"Hello @TECHNOLGY475191 Thank you for contacting us. Your feelings are completely legitimate and we deeply understand. MEXC is committed to fairness and transparency. To ensure fairness and compliance for all users we have implemented risk control policies. If your account triggers these policies you will not be eligible for rewards. To protect your account security and privacy could you please share your MEXC UID via private message I will verify and follow up with you. If you have any further questions please feel free to contact us. We are committed to providing you with the best service"
X Link 2025-10-24T09:54Z [---] followers, [--] engagements
"Dear MEXCer We are sorry that you had an unpleasant experience. Because risk control involves personal privacy. Please reach out to our Online Customer Service team for instant assistance. You may need to provide more details about your issue. Our online Customer Service team is available 24/7 to assist you. We are dedicated to providing you with the best service. Thank you for your understanding and support"
X Link 2025-10-24T15:00Z [---] followers, [--] engagements
"Hi Auniponi thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. Could you please share your MEXC UID with us for further investigation Rest assured your assets remain safe and our support team is here to help"
X Link 2025-10-24T18:07Z [----] followers, [--] engagements
"Hi Tubapekerr thank you for your message In some cases asset withdrawals may be temporarily restricted due to the detection of abnormal activity elevated risk patterns or security policy triggers. These measures are part of our automated protection system designed to safeguard users and the platform. If you believe your account was flagged by mistake we sincerely apologize for the inconvenience such cases are typically resolved quickly once verified. We've reached out to you via DM to collect your MEXC UID and investigate further. Rest assured your assets remain safe and our support team is"
X Link 2025-10-24T23:34Z [----] followers, [----] engagements
"Thank you for expressing your concern. To clarify MEXC applies a targeted risk control mechanism in accordance with the section about Rules of Services and Account Restrictions in our Terms and Conditions which is based on international AML and market integrity regulations (e.g. FATF Recommendation [--] EU 6AMLD and OFAC sanctions compliance). Only a very small portion of accounts typically those flagged for suspicious patterns like coordinated manipulation or high-frequency abuse undergo temporary withdrawal restrictions pending review. These measures are essential for protecting the broader"
X Link 2025-10-24T23:36Z [---] followers, [---] engagements
"Hello if you have any questions about OTC orders please fill out the OTC ticket and ensure that the information submitted is correct so that our OTC customer service representatives can expedite the process for you. We will communicate our response to you via email so please check your inbox. https://www.mexc.com/support/requests/otc_request https://www.mexc.com/support/requests/otc_request"
X Link 2025-10-24T23:51Z [---] followers, [--] engagements
"Hello @electralindadgb MEXC appreciates your support. However we currently have no information regarding the listing of digibyte. MEXC will release an announcement as soon as additional information becomes available. Please refer to the announcement for details. If you would like to recommend a token for listing on MEXC please submit a listing proposal according to the following link: Wish you a happy life. https://www.mexc.com/support/requests/suggestion https://www.mexc.com/support/requests/suggestion"
X Link 2025-10-25T03:27Z [----] followers, [--] engagements
"Dear MEXCer We truly understand how you feel and were here to support you. MEXC regularly reviews all crypto on the platform. If a crypto no longer meets our standards MEXC will first announce hiding it and then contact the project team for rectification. If there is no rectification within a certain period MEXC will delist the crypto. ST Warning Rules: Start-up blockchain projects may face significant risks in operation underlying technology and legal and regulatory environments. Investing in such projects requires rich technical and financial knowledge to understand the inherent risks"
X Link 2025-10-25T14:29Z [---] followers, [---] engagements
Limited data mode. Full metrics available with subscription: lunarcrush.com/pricing