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# ![@HSBC_UK Avatar](https://lunarcrush.com/gi/w:26/cr:twitter::2922732233.png) @HSBC_UK HSBC UK

HSBC UK has been experiencing issues with its mobile banking app and business internet banking, affecting customers' ability to log in. The bank's support team has been responding to customer complaints and offering assistance through direct messages and other channels. The issues have now been largely resolved, with the bank apologizing for the inconvenience and thanking customers for their patience.

### Engagements: XXX [#](/creator/twitter::2922732233/interactions)
![Engagements Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::2922732233/c:line/m:interactions.svg)

- X Week XXX +24%
- X Month XXXXX -XX%
- X Months XXXXXX -XX%
- X Year XXXXXXX -XX%

### Mentions: X [#](/creator/twitter::2922732233/posts_active)
![Mentions Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::2922732233/c:line/m:posts_active.svg)

- X Week XX +200%
- X Month XX -XX%
- X Months XXX +45%
- X Year XXX -XX%

### Followers: XXXXXXX [#](/creator/twitter::2922732233/followers)
![Followers Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::2922732233/c:line/m:followers.svg)

- X Week XXXXXXX -XXXX%
- X Month XXXXXXX -XXXX%
- X Months XXXXXXX -XXXX%
- X Year XXXXXXX +10%

### CreatorRank: XXXXXXXXX [#](/creator/twitter::2922732233/influencer_rank)
![CreatorRank Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::2922732233/c:line/m:influencer_rank.svg)

### Social Influence [#](/creator/twitter::2922732233/influence)
---

**Social category influence**
[stocks](/list/stocks)  [finance](/list/finance)  [social networks](/list/social-networks)  [technology brands](/list/technology-brands) 

**Social topic influence**
[$hsbc](/topic/$hsbc) #90, [facebook](/topic/facebook)

**Top assets mentioned**
[HSBC Holdings PLC (HSBC)](/topic/$hsbc)
### Top Social Posts [#](/creator/twitter::2922732233/posts)
---
Top posts by engagements in the last XX hours

"@Lauramatthewyep I am sorry to hear you were waiting this long. If you start a chat with us on Internet Banking/Mobile app we can look at what team has placed the block and give you a direct number to call them. Alfie"  
[X Link](https://x.com/HSBC_UK/status/1981284744600945004) [@HSBC_UK](/creator/x/HSBC_UK) 2025-10-23T09:01Z 123.8K followers, XX engagements


"@jamesm If you're an existing customer and use 'Business Internet Banking' then the quickest most secure way is to use the 'My Messages' area to email us once you have logged on. (2/4)"  
[X Link](https://x.com/HSBC_UK/status/1981365849647665420) [@HSBC_UK](/creator/x/HSBC_UK) 2025-10-23T14:23Z 123.8K followers, XXX engagements


"@jamesm If you don't currently use our Business Internet Banking service or don't bank with HSBC then please use our website and complete our online complaints form via : (3/4)"  
[X Link](https://x.com/HSBC_UK/status/1981365939284164851) [@HSBC_UK](/creator/x/HSBC_UK) 2025-10-23T14:23Z 123.8K followers, XXX engagements


"@breivom Hi Mark apologies for the inconvenience caused. Can you please join us in a private chat by clicking on the link shared so we can look into this for you Thanks - Juhi"  
[X Link](https://x.com/HSBC_UK/status/1980987433714925607) [@HSBC_UK](/creator/x/HSBC_UK) 2025-10-22T13:19Z 123.8K followers, XX engagements


"@Lauramatthewyep If you're an existing customer and use 'Business Internet Banking' then the quickest most secure way is to use the 'My Messages' area to email us once you have logged on. (2/5)"  
[X Link](https://x.com/HSBC_UK/status/1981283085288133051) [@HSBC_UK](/creator/x/HSBC_UK) 2025-10-23T08:54Z 123.8K followers, X engagements


"@Lauramatthewyep If you don't currently use our Business Internet Banking service or don't bank with HSBC then please use our website and complete our online complaints form via : (3/5)"  
[X Link](https://x.com/HSBC_UK/status/1981283184336581100) [@HSBC_UK](/creator/x/HSBC_UK) 2025-10-23T08:54Z 123.8K followers, X engagements


"@Lauramatthewyep If you are able to log in to Business Internet Banking you can start a chat with one of my colleagues who can check and assist with your query alternatively you can also start a chat once logged into our Business Banking Mobile app. (4/5)"  
[X Link](https://x.com/HSBC_UK/status/1981283293791223956) [@HSBC_UK](/creator/x/HSBC_UK) 2025-10-23T08:55Z 123.8K followers, XX engagements


"@knoweuro We are not aware of any issues with the mobile banking app. If you could please join me in a DM by clicking the link below I can take further details from you. Thanks - Clair"  
[X Link](https://x.com/HSBC_UK/status/1981396972369023110) [@HSBC_UK](/creator/x/HSBC_UK) 2025-10-23T16:27Z 123.8K followers, XX engagements


"@screenb303 Hi Bonnie please could you click the blue 'Send Message' button on the HSBC UK Facebook Page and start a private conversation with us on Facebook Messenger so that I can help and support you further. Thank you - Yoni"  
[X Link](https://x.com/HSBC_UK/status/1981746159249940645) [@HSBC_UK](/creator/x/HSBC_UK) 2025-10-24T15:34Z 123.8K followers, XX engagements

[GUEST ACCESS MODE: Data is scrambled or limited to provide examples. Make requests using your API key to unlock full data. Check https://lunarcrush.ai/auth for authentication information.]

@HSBC_UK HSBC UK

HSBC UK has been experiencing issues with its mobile banking app and business internet banking, affecting customers' ability to log in. The bank's support team has been responding to customer complaints and offering assistance through direct messages and other channels. The issues have now been largely resolved, with the bank apologizing for the inconvenience and thanking customers for their patience.