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# ![@GuyDealership Avatar](https://lunarcrush.com/gi/w:26/cr:twitter::1475231323480543232.png) @GuyDealership Car Dealership Guy

Dealerships are increasingly using AI tools to enhance operations, such as pre-qualifying used-car acquisition leads and shaping buying decisions. Major players like CarMax and Carvana are impacting the used car market, with Carvana scaling its footprint and CarMax seeing a surge in delinquencies. Economic uncertainty and changing consumer behaviors are driving these shifts, with some dealers focusing on building relationships and culture to stay competitive.

### Engagements: XXXXXX [#](/creator/twitter::1475231323480543232/interactions)
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### Mentions: XX [#](/creator/twitter::1475231323480543232/posts_active)
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### Followers: XXXXXXX [#](/creator/twitter::1475231323480543232/followers)
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### CreatorRank: XXXXXXX [#](/creator/twitter::1475231323480543232/influencer_rank)
![CreatorRank Line Chart](https://lunarcrush.com/gi/w:600/cr:twitter::1475231323480543232/c:line/m:influencer_rank.svg)

### Social Influence

**Social category influence**
[automotive brands](/list/automotive-brands)  #3892 [finance](/list/finance)  XXXXX% [stocks](/list/stocks)  XXXX% [social networks](/list/social-networks)  XXXX% [technology brands](/list/technology-brands)  XXXX% [countries](/list/countries)  XXXX%

**Social topic influence**
[ceo](/topic/ceo) 8.96%, [stellantis](/topic/stellantis) #3, [ford](/topic/ford) 4.48%, [hyundai](/topic/hyundai) #777, [kia](/topic/kia) #1038, [nissan](/topic/nissan) #420, [jeep](/topic/jeep) #802, [ai](/topic/ai) 2.99%, [lincoln](/topic/lincoln) 2.99%, [apple](/topic/apple) XXXX%

**Top accounts mentioned or mentioned by**
[@getimpel](/creator/undefined) [@samdarc](/creator/undefined) [@udemartino](/creator/undefined) [@carscommerce](/creator/undefined) [@bayshore_beagle](/creator/undefined) [@stoneeaglefi](/creator/undefined) [@lotlinx](/creator/undefined) [@fullthrottleai](/creator/undefined) [@uberbusiness](/creator/undefined) [@overfuelcom](/creator/undefined) [@timpohanka](/creator/undefined) [@experianauto](/creator/undefined) [@dogtowndarren](/creator/undefined) [@grok](/creator/undefined) [@wolyrobb](/creator/undefined) [@jeffhammon](/creator/undefined) [@cdkglobal](/creator/undefined) [@overfuelprez](/creator/undefined) [@pohankanissanva](/creator/undefined) [@hyundaiva](/creator/undefined)

**Top assets mentioned**
[Tesla, Inc. (TSLA)](/topic/tesla) [Goldman Sachs (GS)](/topic/goldman-sachs)
### Top Social Posts
Top posts by engagements in the last XX hours

"Over the past X years consumer-initiated charge-off suppressions have jumped 700%: If youre new around here let me explain A charge-off happens when a lender writes off the balance of an auto loan as uncollectible after non-payment reaches a certain limit. This damages the consumers credit score meaningfully. So many try to suppress that information from agencies and bureaus. And even though this can be done legally its also leading to a lot of fraud. In 2025 roughly X% of consumers in the U.S. have had charged-off accounts suppressed for atypical reasons much higher than the historical 1%."  
[X Link](https://x.com/GuyDealership/status/1992973939929145596)  2025-11-24T15:09Z 449.9K followers, 36.2K engagements


"NEWS Gen Z is pushing AI insurance shopping mainstream: For context insurance costs keep rising and consumers are hunting for savings. And a new Insurify report shows just how far theyre willing to go. The findings: XX% of all drivers are open to using AI when shopping for coverage. XX% of Gen Z have already used AI assistants to compare quotes. XX% of all drivers would let AI lock in a new policy. And that jumps to XX% of all drivers if the savings reach $1000 a year. Even so most still prefer humans for judgment-heavy calls like fault and claims. Big picture: As AI takes over the early"  
[X Link](https://x.com/GuyDealership/status/1993726954718040437)  2025-11-26T17:02Z 449.9K followers, 14.4K engagements


"NEWS Automaker CEOs are being summoned to Congress. Senate Republicans are holding a hearing in January to scrutinize federal vehicle safety mandates on the grounds that they're driving up vehicle costs. The CEOs including Mary Barra (GM) and Jim Farley (Ford) will weigh in on whether these federal mandates are: - necessary - cost-effective - actually improving safety - or unnecessarily inflating new-car prices. Meanwhile Consumers overwhelmingly want MORE safety tech not less. Data from AutoPacific shows rising demand for automatic emergency braking lane-centering hands-off highway driving"  
[X Link](https://x.com/GuyDealership/status/1994088831205646444)  2025-11-27T17:00Z 449.9K followers, 20.2K engagements


"Subaru is once again Consumer Reports top automotive brand: But the bigger story might be Tesla cracking the top XX Or Lincoln jumping XX spots to no. X. Do you agree with these rankings See the full list here: (Data source: Consumer Reports)"  
[X Link](https://x.com/GuyDealership/status/1996951842438176871)  2025-12-05T14:36Z 449.9K followers, 57K engagements


"Great Show planned for Daily Dealer Live: - Richard Lupo Fixed Operations Director at Apple Tree Honda and Acura - Alex Griffis CEO of @overfuel_com - Jamie Kent Chief Strategy Officer of @overfuel_com - Manny Gonzalez Fixed Operations Manager at @RamseyMazdaNJ Thanks to our sponsor this week @carscommerce See you all soon"  
[X Link](https://x.com/GuyDealership/status/1996996676624830697)  2025-12-05T17:34Z 449.9K followers, 10.6K engagements


"More dealers are eyeing the jump into luxury and exotic retail. Todd Blue CEO of LAPIS breaks down why operating at the top end demands a completely different standard of experience"  
[X Link](https://x.com/GuyDealership/status/1997036925472195034)  2025-12-05T20:14Z 449.9K followers, 11.7K engagements


"NEWS November winners and losers in U.S. auto sales (YoY): Toyota: +4.4% Lexus: -XXX% Hyundai: -X% Kia: +3% Ford: +0.7% Lincoln: -XXXX% Honda: -XXXX% (semiconductor shortage) Acura: -XXX% Volvo: -XXX% Big picture: The EV slump and sticky transaction prices are rippling through the remainder of 2025. Read todays top automotive stories presented by @getimpel : (Data source: Publicly available OEM sales statements)"  
[X Link](https://x.com/GuyDealership/status/1996629170080584167)  2025-12-04T17:14Z 449.8K followers, 45.3K engagements


"The EV narrative is all over the place right now: Many headlines keep calling it a collapse but on the ground what Im hearing from dealers is a lot more nuanced. In the short term suresales have cratered since the federal tax credit disappeared. Market share went from nearly XX% in September to roughly X% in October. And new EV prices are still sitting in the low $50Ks even with medium-to-heavy OEM incentives. Meanwhile the used side is behaving very differently. Sales dipped month-over-month but stayed up year-over-year and prices kept softening which is exactly what operators like Alex"  
[X Link](https://x.com/GuyDealership/status/1997697615538823593)  2025-12-07T16:00Z 449.8K followers, 28.8K engagements


"Dealers are getting more creative with storytelling content. @TimPohanka Vice President of @PohankaNissanVA & @HyundaiVA explains how a video about driving 100k-mile Nissans across brutal terrain is reshaping brand perception. "If you're looking for ways to do storytelling marketing to talk about what your vehicles can do it's a great opportunity. But it became more than that for us. It started to become a really good connection between who we are as dealers and what we can do out with our cars. We took cars that are designed to get you from A to B in a parking lot off-road. It became this"  
[X Link](https://x.com/GuyDealership/status/1998377091272741360)  2025-12-09T13:00Z 449.8K followers, 11.9K engagements


"Interesting breakdown from our latest CDG Dealer Outlook Survey (Q4): Compared to Q2 used vehicle management has overtaken fixed ops performance as the top growth priority for dealers. The primary reason likely has to do with the upcoming flood of tax refund But dealers still see fixed ops as a close second. Big picture: With affordability still stretched and incentives in flux dealers are doubling down on the part of the business that actually moves with consumer demand. (CDG Dealer Outlook Survey Q4 2025)"  
[X Link](https://x.com/GuyDealership/status/1998396752915730629)  2025-12-09T14:18Z 449.8K followers, 11.4K engagements


"Dealer optimism around Nissan is still present as new product direction takes shape. @TimPohanka Vice President of @PohankaNissanVA & @HyundaiVA explains how focus on sales and upcoming hybrid development is shifting momentum. "Nissan's new process of coming back with Nissan One is the right direction. Let's be focused on selling cars. Let's not be focused on a million other metrics that are out there." Daily Dealer live hosted by @samdarc and @udemartino listen to the full episode here: - Thank you to our partner @Cars_Commerce Check them out by visiting"  
[X Link](https://x.com/GuyDealership/status/1998512987397620025)  2025-12-09T22:00Z 449.8K followers, 11.5K engagements


"Major news in subprime: U.S. Auto Sales has temporarily closed all operations. Ally dropped their floorplan / inventory line of credit Unconfirmed Major subprime dealer group w/ nearly XX locations. CEOs LinkedIn is now deactivated. Letter from CEO to the employees:"  
[X Link](https://x.com/GuyDealership/status/1648159012611936257)  2023-04-18T02:58Z 449.9K followers, 1.2M engagements


"Auto lenders are getting crushed on repos: The Subprime Recovery Rate Index (which tracks how much lenders recoup after a repossession) has plunged from XX% in 2021 to just XX% by mid-2025. The reason: Falling used car values + rising repo costs. Storage transport and auction fees are up 1520% with inflation. The signal: Lower repo recoveries mean bigger losses pushing lenders to likely tighten underwriting and lean harder on technology to limit risk. (Data source: Cox Automotive / Fitch Ratings analysis via Joe Cecala)"  
[X Link](https://x.com/GuyDealership/status/1965775859995820308)  2025-09-10T13:54Z 449.9K followers, 54.4K engagements


""F&I Must Come First" 2900+ Hours of F&I Research Distilled in XX Minutes My conversation with Jason Swiech Product Marketer at CDK Global: 0:08 What is Jason's role at CDK 1:24 Current F&I trends in dealerships 2:03 Why is F&I process critical 4:29 Digital retailing's impact on F&I 6:11 Key F&I survey insights 7:14 Solving F&I workflow challenges 18:59 F&I manager compensation structure 22:33 Digital vs paper in F&I 25:42 Future predictions for F&I"  
[X Link](https://x.com/GuyDealership/status/1968676382747066552)  2025-09-18T14:00Z 449.9K followers, 87.9K engagements


"Americans with upside-down car loans owe more money than ever before: XXXX% of trade-ins toward new car purchases had negative equity in Q3 up XXX% quarter-over-quarter. And the average amount owed hit an all-time record of $6905. Even crazier a fourth of trade-ins with negative equity carried more than $10000 in debt. And the cycle continues (Data source/graph source: Edmunds)"  
[X Link](https://x.com/GuyDealership/status/1978452114906001670)  2025-10-15T13:25Z 449.9K followers, 33.4K engagements


"NEWS Ford just joined the growing list of OEMs pushing back on Apples CarPlay: Per The Verge CEO Jim Farley said hes uneasy about giving Apple that much control inside a vehicle. And in talks with Fortune he asked: How far do you want the Apple brand to go Do you want the Apple brand to start the car Still Fords not the only OEM to question CarPlays role going forward. GM plans to phase it out by 2028. And so far Aston Martin is the only brand fully leaning into the new Ultra version. Bottom line: As Apple expands its reach inside the vehicle and as more OEMs opt out dealers will be left"  
[X Link](https://x.com/GuyDealership/status/1986873161233682857)  2025-11-07T19:07Z 449.9K followers, 105.4K engagements


"The ground under auto retail is shifting: And the players moving fastest arent who they were X years ago. Carvana is now operating in franchise territory with three Stellantis stores acquired in the past nine months. Two were underperforming when purchased but today Both are now ranked among the top X stores nationwide for November MTD sales. At the same time Amazon is testing discovery layers private equity is circling mid-size groups and OEM strategies continue to evolve. So operators like Courtesy Automotives Scott Gruwell are responding by tightening the fundamentals: Better DRPs cleaner"  
[X Link](https://x.com/GuyDealership/status/1995161958652240140)  2025-11-30T16:04Z 449.9K followers, 33.6K engagements


"NEWS Stellantis is firing back at LA influencers over a viral Jeep Recon teardown: A TikTok clip from The Middle Lane has crossed a million views after the creators mocked panel gaps and popped loose interior pieces off the Recon show car at the LA Auto Show. They also dragged the Recons $65000 sticker calling the build quality unacceptable. Stellantis pushed back saying the SUV was a preproduction prototype. Aka hand-built for reveals not durability fit or finish. But the episode shows how quickly influencer content can shape shopper perception. Especially now that teardown-style videos are"  
[X Link](https://x.com/GuyDealership/status/1995599769612231007)  2025-12-01T21:03Z 449.9K followers, 89.3K engagements


"The Future of Service How Reviews & Mobile Options Are Reshaping Dealer Success Sam D'Arc's conversation with Kim Saylor Senior Director of Product Marketing at CDK Global: 0:49 The Importance of Fixed Operations 2:37 Service Shopper Study Insights 3:53 Gen Z Loyalty and Communication Preferences 6:48 Mobile Service Trends & Dealer Recommendations 15:28 The Role of AI in Service Departments 25:14 The Impact of Recalls on Dealerships 29:46 Conclusion and Final Thoughts"  
[X Link](https://x.com/GuyDealership/status/1995870574296420754)  2025-12-02T15:00Z 449.9K followers, 52.6K engagements


"NEWS Car-buying satisfaction just took a major hit: CDK Globals Ease of Purchase score plunged in November dropping to its lowest level since tracking began more than three years ago. The overall score fell to XX% down sharply from XX% in October. Finding the right car got tougher too. Fewer shoppers located the vehicle they wanted in stock more had to choose alternates and final-price discussions slipped to XX% from 70%. But the real pain point was trade-ins. Agreement on trade-in value collapsed to XX% a record low after sitting at XX% just one month earlier. Even so XX% of shoppers still"  
[X Link](https://x.com/GuyDealership/status/1995901363532812632)  2025-12-02T17:02Z 449.9K followers, 13.7K engagements


"ARE WE GETTING A HILUX IN THE U.S"  
[X Link](https://x.com/GuyDealership/status/1996368061885194649)  2025-12-03T23:56Z 449.9K followers, 91K engagements


"Kia America posted its best-ever November sales performance: Despite an overall lackluster sales month By the numbers: Last month's volume was largely driven by double-digital percentage increases for Sportage Carnival Niro and Seltos sales YoY. The signal: Product cadence still matters. Kias refreshed expanded and hybrid-forward is showing up in the scoreboard. (Data source: Kia America)"  
[X Link](https://x.com/GuyDealership/status/1996591044654235680)  2025-12-04T14:42Z 449.9K followers, 15.2K engagements


"Prediction: dealers will nuke a third of their software stack over next 12/18 mths. Vendor bloat is at an all-time high. Dealers are tired of noise / logins / so many point solutions. The future is fewer deeper systems"  
[X Link](https://x.com/GuyDealership/status/1996762239664066651)  2025-12-05T02:03Z 449.9K followers, 39.2K engagements


"Were living in a simulation. Trump just approved tiny cars"  
[X Link](https://x.com/GuyDealership/status/1996973684037189955)  2025-12-05T16:03Z 449.9K followers, 69.2K engagements


"NEWS Stellantis is officially pivoting hard to hybrids: CEO Antonio Filosa told Goldman Sachs that traditional hybrids will be the companys U.S. priority going forward. Not plug-ins and not full EVs. And the product shifts are stacking up: - The new Jeep Cherokee offers a 1.6L turbo hybrid37 mpg and500+ milesper tank for around $36995 - The Hemi V8 is returning for the2026 Ram 1500 - An all-electric Ram project was shelved - The Chrysler EV crossover was scrapped - And the base Charger EV was cut For dealers: This means more inventory in the shopper sweet spot aka better mpg without going"  
[X Link](https://x.com/GuyDealership/status/1997022993503949211)  2025-12-05T19:19Z 449.9K followers, 24.3K engagements


"Many dealers believe an OEM approved templated website is good enough. @overfuelprez CEO of @overfuel_com & Jamie Kent Chief Strategy Officer of @overfuel_com explain why that mindset is quietly killing traffic and where stores are losing 2030% of leads overnight. "We've run data studies in back-to-back years that show XX% of automotive websites specifically are failing basic performance standards. The important thing to recognize here is that XX% of them are failing and they're paying the slow tax for it organic traffic paid ads cost per click everything just goes through the roof when"  
[X Link](https://x.com/GuyDealership/status/1997093630524510476)  2025-12-06T00:00Z 449.9K followers, 14K engagements


"NEWS Top X auto industry stories from the week: X. Stellantis slams LA influencers for destructive Jeep Recon video The clip now at over a million views mocked gaps loose panels and interior quality on a preproduction unit meant only for display forcing Stellantis to make statement. X. 700Credit suffers data breach exposing consumer SSNs documents show Managing director Ken Hill told CDG News that XXX million customer records were implicated. X. Toyota Kia buck a down month for U.S. car sales as EV deliveries crater November sales results painted a rough picture for most automakers with EV"  
[X Link](https://x.com/GuyDealership/status/1997338997639541008)  2025-12-06T16:15Z 449.9K followers, 15.1K engagements


"NEWS Tariffs on South Korean auto imports are dropping to 15%: The Trump administration and South Korea have finalized a trade agreement that could dramatically shift the economics for Hyundai and Kia. The general tariff rate on imports from South Korea will fall from XX% to 15%. And will be effective retroactively from November X bringing it in line with Japan and Taiwan. In exchange South Korea will invest $350B into U.S. strategic industries. Analysts estimate the lower rate could reduce Hyundai and Kias annual operating losses by $2.1B to $2.8B. And if the savings filter into pricing and"  
[X Link](https://x.com/GuyDealership/status/1996295726650016198)  2025-12-03T19:09Z 449.8K followers, 19K engagements


"NEWS Most dealers agree video improves show rates: But in practice theyre inconsistent optional and easy to skip. Which is exactly why Steele Auto Group decided to make video non-negotiable. Heres how it works: Every appointment now triggers two manager videos. One goes out within XX minutes to introduce the manager and confirm the visit. The second is sent after the appointment to thank the customer or follow up on a no-show. Sales reps are also encouraged to compete in test drive karaoke filming short CarPlay-powered videos with customers. Top sender wins $XXX and many customers share the"  
[X Link](https://x.com/GuyDealership/status/1998442959750955348)  2025-12-09T17:21Z 449.8K followers, 14.2K engagements


"In 2025 a third of all customer calls to the service drive are going unanswered: Not during lunch not after hours but all day. And car owners are quickly moving onabout XX% never try the dealership again. The signal: If fixed ops is supposed to backfill shrinking variable margins answering the phone could be the easiest margin boost left in the building. (Data source: Car Wars)"  
[X Link](https://x.com/GuyDealership/status/1998040672473862246)  2025-12-08T14:43Z 449.8K followers, 23.2K engagements


"Great Show planned for Daily Dealer Live: - @TimPohanka Vice President of Pohanka Nissan Hyundai - Jeremy Scates Owner of XXX Motorcars - Dario Arnautovic General Manager of Urban Motors Thanks to our sponsor this week @Cars_Commerce See you all soon"  
[X Link](https://x.com/GuyDealership/status/1998083656376869153)  2025-12-08T17:34Z 449.8K followers, 13.4K engagements


"NEWS Nissan says collaboration is no longer optional if it wants to stay competitive: Speaking with Mergermarket CFO Jrmie Papin said Nissan is actively expanding tech alliances and revisiting old ones. So far talks are underway to renew its long-running partnership with Renault while discussions with Honda are focused on jointly developing software-defined vehicles. Nissan is also building ties with tech players like Wayve as software connectivity and autonomy become core to future products. Other efforts include: - Localizing parts - Shifting production between regions - And boosting U.S."  
[X Link](https://x.com/GuyDealership/status/1998106129960767852)  2025-12-08T19:03Z 449.8K followers, 24.7K engagements


"Eye-opening comparison of the most desired auto brands to own as a dealer: Not a whole lot has changed at the top end of things from Q2 to Q4 2025 But there seems to be a lot of growing interest in some of the most underwhelming performers overall. (CDG Dealer Outlook Survey Q4 2025)"  
[X Link](https://x.com/GuyDealership/status/1998761239569223712)  2025-12-10T14:26Z 449.8K followers, 17.6K engagements


"NEWS Macro pressures are limiting dealer flexibility: Coming out of a tumultuous 2025 dealers arent chasing one silver bullet. Auto loan rates stayed elevated tariffs landed and EV incentives faded. But responses from the CDG Q4 2025 Dealer Outlook Survey show those pressures converging into one outcome: Fewer buyers qualifying comfortably at todays prices. Thats why affordability ranked as the #1 concern in the survey ahead of rates tariffs or OEM programs. To add insult to injury margin pressure is squeezing dealers and leaving less wiggle room on monthly payments. Bottom line: In 2026"  
[X Link](https://x.com/GuyDealership/status/1998774176182620399)  2025-12-10T15:17Z 449.8K followers, 10.4K engagements


"Toothman on Fleet Focus Waishampayan on New Ad Tech Lundy on Sales/BDC Split Daily Dealer Live"  
[X Link](https://x.com/GuyDealership/status/1998814435927056808)  2025-12-10T17:57Z 449.8K followers, 9039 engagements


"NEWS Stellantis is bringing the Fiat Topolino EV to the U.S.: For those unfamiliar the Topolino is a two-seat low-speed electric quadricycle. Its under XXX inches long capped at around XX mph and offers less than XX miles of range. But thats on purpose. Because at that size and speed it sells for roughly $11.5K before incentives in Europe. Get the picture President Trump has recently revived the conversation around micro-vehicles praising Japans kei cars. And average new-vehicle ATPs in the U.S. are hovering near $50K. Obviously those prices are for much larger more equipped vehicles but the"  
[X Link](https://x.com/GuyDealership/status/1998860923809734936)  2025-12-10T21:02Z 449.8K followers, 19.3K engagements


"Heavy used-car operations are exposing a new bottleneck Predictable profitable inventory sourcing. JR Toothman Owner of @Toothman_Ford breaks down how targeted car buying is driving a 12:1 used-to-new model. "As we were growing our business when I first got into it it was a struggling store. By building your used car department you automatically build your service department and you build your finance department. So it's basically the only department that can feed every other department almost instantaneously once you start selling used cars. So that was the way we kind of built our identity"  
[X Link](https://x.com/GuyDealership/status/1998935773299528020)  2025-12-11T02:00Z 449.8K followers, 14.1K engagements