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Sentiment: XX%
Sentiment 24-Hour Time-Series Raw Data
Current Value: XX%
Daily Average: XX%
1 Week: XX% +3%
1 Month: XX% +6%
6 Months: XX% +1%
1 Year: XX% +3%
1-Year High: XX% on 2024-11-13
1-Year Low: X% on 2025-01-12
Most Supportive Themes
- Product Reviews and Recommendations: (35%) Users are sharing positive experiences and recommending Philips products, particularly the OneBlade, Lumea IPL, and various kitchen appliances.
- Brand Engagement and Support: (15%) Philips' official accounts are actively responding to customer inquiries and providing support, fostering positive interactions.
- Technological Advancements: (10%) Enthusiasm for Philips' new products, such as the Roku TV with Ambilight and the upcoming Matter-compatible Hue lights, is evident.
Most Critical Themes
- Customer Service Issues: (5%) Some users are reporting negative experiences with Philips' customer service, including delays and unresolved warranty claims.
- Product Quality Concerns: (5%) There are complaints about product quality, particularly regarding the use of substandard components in some Philips products.
Network engagement breakdown:
| Network | Positive | % | Neutral | % | Negative | % |
|---|---|---|---|---|---|---|
| TikTok | XXXXXXX | X% | XXXXXXXXX | XX% | XXXXXX | X% |
| X | XXXXXX | X% | XXXXXX | X% | XXXXXX | X% |
| YouTube | XXXXXXXXXX | XX% | XXXXXXXXX | XX% | XXXXXXX | X% |
| XX | X% | XX | X% | XX | X% | |
| News | XXX | X% | XXX | X% | XX | X% |
| Total | XXXXXXXXXX | XX% | XXXXXXXXX | XX% | XXXXXXX | X% |