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Net-a-Porter

Net-a-Porter sees a massive XX% surge in engagements, driven by TikTok, as luxury fashion discussions heat up online. However, customer service complaints remain a critical talking point.

About Net-a-Porter

Net-a-Porter is a luxury fashion e-commerce retailer.

Insights

Net-a-Porter engagements is up XXXXX% from the previous week.

Engagements: XXXXXX (24h)

Engagements Line Chart
Engagements 24-Hour Time-Series Raw Data
Current Value: XXXXXX
Daily Average: XXXXXX
X Week: XXXXXXXXX +76%
X Month: XXXXXXXXX -XXXX%
X Months: XXXXXXXXXX +105%
X Year: XXXXXXXXXX +4.80%
1-Year High: XXXXXXXXX on 2025-06-24
1-Year Low: XXXXX on 2025-01-13

Engagements by network (24h): Reddit: XXX TikTok: XXXXXX X: XXX YouTube: XXX

Mentions: XXX (24h)

Mentions Line Chart
Mentions 24-Hour Time-Series Raw Data
Current Value: XXX
Daily Average: XXX
X Week: XXX -XX%
X Month: XXX -XXXX%
X Months: XXXXX +20%
X Year: XXXXX +18%
1-Year High: XXX on 2025-03-19
1-Year Low: XX on 2025-01-14

Mentions by network (24h): Reddit: XXX TikTok: XXXXX X: XX YouTube: XX

Creators: XXX (24h)

Creators Line Chart
Creators 24-Hour Time-Series Raw Data
XXX unique social accounts have posts mentioning Net-a-Porter in the last XX hours which is down XX% from XXX in the previous XX hours Daily Average: XXX
X Week: XXX -XX%
X Month: XXX +4.40%
X Months: XXXXX +27%
X Year: XXXXX +23%
1-Year High: XXX on 2025-07-02
1-Year Low: X on 2025-01-12

The most influential creators that mention Net-a-Porter in the last XX hours

Creator	Rank	Followers	Posts	Engagements
@blondieluxe	X	XXXXXX	X	XXXXX
@netaporter	X	XXXXXX	XX	XXXXX
@net	X	XXXXXXX	XX	XXX
@paolaalberdi	X	XXXXXXX	X	XXX
@voguemagazine	X	XXXXXXXXXX	X	XXX
@basicela	X	XXXXXXX	X	XX
@amystilltaken	X	XXXXXX	X	XX
@olgaterazi	X	XXX	X	XX
@megwiess	X	XXXXX	X	XX
@WiseGuy1882	XX	XXXXXXXXX	X	XX

Sentiment: XX%

Sentiment Line Chart
Sentiment 24-Hour Time-Series Raw Data
Current Value: XX%
Daily Average: XX%
X Week: XX% -X%
X Month: XX% +4%
X Months: XX% +6%
X Year: XX% +3%
1-Year High: XXX% on 2025-01-02
1-Year Low: XX% on 2025-08-22

Most Supportive Themes:

Fashion and Styling: (70%) Customers and influencers share Net-a-Porter purchases, styling tips, and highlight summer fashion trends and must-have accessories.
New Arrivals and Collections: (20%) Posts frequently feature new season items, specific designer collections, and highlight the arrival of popular or exclusive items.
Brand Collaborations and Events: (10%) Mentions of brand collaborations, exclusive collections, and events hosted by or featuring Net-a-Porter.

Most Critical Themes:

Customer Service Complaints: (100%) Customer complaints regarding Net-a-Porter's customer service experiences, with the company responding to some on social media.