[GUEST ACCESS MODE: Data is scrambled or limited to provide examples. Make requests using your API key to unlock full data. Check https://lunarcrush.ai/auth for authentication information.]
Agoda
Agoda faces customer complaints during its birthday sale, with booking issues and fraud reported. Japan's tourism agency demands improvements as the company attempts to address concerns.
About Agoda
Agoda is an online travel agency specializing in booking hotels, flights, and activities.
Insights #
- agoda creators is up XXXXX% from the previous week.
- agoda engagements is up XXXXX% from the previous week.
- agoda mentions is up XXXXX% from the previous week.
- agoda posts created is up XX% from the previous week.
Engagements: XXXXXXX #
Engagements 24-Hour Chart Data
Current Value: XXXXXXX
Daily Average: XXXXXXX
1 Week: XXXXXXXXX +51%
1 Month: XXXXXXXXX -XX%
6 Months: XXXXXXXXXX +194%
1 Year: XXXXXXXXXX -XX%
1-Year High: XXXXXXXXX on 2025-04-29
1-Year Low: XXX on 2024-07-29
| Social Network | TikTok | YouTube | X | |
|---|---|---|---|---|
| Engagements | XXXXXXX | XXXXXX | XXXXXX | XXX |
Mentions: XXX #
Mentions 24-Hour Chart Data
Current Value: XXX
Daily Average: XXX
1 Week: XXXXX +24%
1 Month: XXXXX -XXXX%
6 Months: XXXXXX +445%
1 Year: XXXXXX +242%
1-Year High: XXX on 2025-07-02
1-Year Low: X on 2024-10-05
| Social Network | TikTok | YouTube | X | |
|---|---|---|---|---|
| Mentions | XXX | XXX | XXX | XX |
Creators: XXX #
Creators 24-Hour Chart Data
XXX unique social accounts have posts mentioning Agoda in the last XX hours which is down X% from XXX in the previous XX hours
Daily Average: XXX
1 Week: XXX +22%
1 Month: XXXXX +6.50%
6 Months: XXXXX +238%
1 Year: XXXXX +203%
1-Year High: XXX on 2025-07-02
1-Year Low: X on 2024-10-05
The most influential creators that mention Agoda in the last XX hours
| Creator | Rank | Followers | Posts | Engagements |
|---|---|---|---|---|
| @gowithmel | X | XXXXXX | X | XXXXX |
| @findingindia | X | XXXXXX | X | XXXXX |
| @arielatravels | X | XXXXX | X | XXXXX |
| @ariela.travels | X | XXXXXX | X | XXXXX |
| @vijayalaxminakhale453 | X | XX | X | XXX |
| @agoda | X | XXXXXX | X | XXX |
Sentiment: XX% #
Sentiment 24-Hour Chart Data
Current Value: XX%
Daily Average: XX%
1 Week: XX% -XX%
1 Month: XX% -XX%
6 Months: XX% -XX%
1 Year: XX% +7%
1-Year High: XXX% on 2024-08-27
1-Year Low: X% on 2024-10-09
Most Supportive Themes
- Agoda 20th Birthday Sale: (25%) Agoda is celebrating its 20th birthday with a sale, offering discounts and promotions.
- Positive Travel Experiences: (15%) Many users are sharing positive experiences with hotels booked through Agoda.
Most Critical Themes
- Customer Service Issues: (0.7%) Customers are reporting issues with bookings and customer service, leading to negative experiences.
- Fraud and Account Issues: (0.05%) Users are expressing frustration with Agoda's handling of complaints, potential fraud, and account issues.
Network engagement breakdown:
| Network | Positive | % | Neutral | % | Negative | % |
|---|---|---|---|---|---|---|
| TikTok | XXXXX | X% | XXXXXXX | XX% | XXXXX | X% |
| YouTube | XXXXXX | X% | XXXXXX | XX% | XXXXX | X% |
| X | XXXXX | X% | XXXXX | X% | XXXXX | X% |
| XX | X% | XXX | X% | X | X% | |
| Total | XXXXXX | X% | XXXXXXX | XX% | XXXXX | X% |
Top assets mentioned In the posts about Agoda in the last XX hours
Airbnb Inc (ABNB) Alphabet Inc Class A (GOOGL) Booking Holdings Inc (BKNG) TripAdvisor, Inc. (TRIP) American Express Company (AXP) Netflix Inc (NFLX) Endeavor Group Holdings, Inc. (EDR) MakeMyTrip Limited (MMYT) PayPal Holdings Inc (PYPL) Marriott International Inc (MAR)
Top topics mentioned In the posts about Agoda in the last XX hours
thailand, discount, india, bookingcom, stocks consumer cyclical, japan, #fyp, goa, $abnb, budgeting, money, $reymi, united states dollar, $googl, $bkng, stocks communication services, meta, bangkok, coins ai, luxury, malaysia, told, happened, facebook, bbc, manila, yung, just a, #viral, patience, hanoi, vietnam, tiktok, all the, fort, china, spa, brazil, indonesia, $9961hk, tokyo, ang, credit cards, $zomatobo, shopee, youtube, naman, maldives, priceline, asia, mel, bali, philippines, hack, mag, affordable, nam, rates, korea, best price, ash, stocks, #foryou, coins entertainment, resorts, foryoupage, #foryoupage, dubai, listings, $trip, stack, tide, luggage, virtual, singapore, pickup, stocks technology, morocco, listing, coins privacy, $axp, instagram, trivago, south africa, world of, spain, sri, kong, hong kong, #ai, agencies, facilities, kayak, egypt, dari, united states, disneyland, mas, ho chi minh city, kung
Top Social Posts #
Top posts by engagements in the last XX hours
Showing only X posts for non-authenticated requests. Use your API key in requests for full results.
"@agoda I want to cancel my confirm hotel booking in China (Booking ID: 1919609213) and request a full refund. @IndiGo6E (PNR: Y8HFXD) denied us boarding despite valid documents. Travel was not possible due to their fault. Please resolve ASAP. @DGCAIndia @tourismgoi #TravelSupport"
@DhmnNitin on X 2025-07-25 22:39:42 UTC X followers, XXX engagements
"Hello @agoda Help me with this matter. been X month but still didnot receive my deposit 🥲"
@ManSydi on X 2025-07-25 22:13:03 UTC XXX followers, XX engagements
"In the end I had to cancel my booking. The hotel manager wanted to charge more that's why he refused to say he received any booking from Agoda But the customer care experience was horrible"
@GopalNeb on X 2025-07-25 21:53:09 UTC X followers, XX engagements
"@agodaindia Worst experience as a first time user. Booked hotel through agoda at Indore (MP) . The hotel manager declined entry saying they did not receive any booking through agoda. Tried to reach customer care on chat support he was unresponsive as well (1)"
@GopalNeb on X 2025-07-25 21:50:22 UTC X followers, XX engagements