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Sentiment: XX%
Sentiment 24-Hour Time-Series Raw Data
Current Value: XX%
Daily Average: XX%
1 Week: XX% -XX%
1 Month: XX% +10%
6 Months: XX% -XX%
1 Year: XX% +25%
1-Year High: XXX% on 2024-10-19
1-Year Low: XX% on 2025-02-02
Most Supportive Themes
- Convenience and Efficiency of InPost: (30%) Users appreciate the ease of use and convenience offered by InPost's services, particularly the locker system for parcel delivery and returns.
- Positive Experiences with InPost: (15%) Some users share positive experiences, highlighting the reliability and efficiency of InPost compared to other delivery services.
Most Critical Themes
- Delivery Issues and Customer Service Complaints: (45%) Many users report issues with delayed deliveries, lost parcels, and poor customer service, particularly when using InPost with Vinted.
- Negative Experiences with Nike Returns: (10%) Some users report issues with Nike returns via InPost, including claims of switched parcels and lack of support from both companies.
Network engagement breakdown:
| Network | Positive | % | Neutral | % | Negative | % |
|---|---|---|---|---|---|---|
| X | XXX | X% | XXXXX | X% | XXX | X% |
| TikTok | XXX | X% | XXXXX | X% | XX | X% |
| X | X% | X | X% | X | X% | |
| YouTube | XXXXX | X% | XXXXXX | XX% | X | X% |
| Total | XXXXX | X% | XXXXXX | XX% | XXX | X% |