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Sentiment: XX%
Sentiment 24-Hour Chart Data
Current Value: XX%
Daily Average: XX%
1 Week: XX% +8%
1 Month: XX% +2%
6 Months: XX% +30%
1 Year: XX% +17%
1-Year High: XX% on 2025-07-16
1-Year Low: XX% on 2025-03-04
Most Supportive Themes
- Community Engagement and Initiatives: (20%) Posts from Duke Energy highlight community initiatives, emergency preparedness, and infrastructure improvements, aiming to showcase the company's commitment to customer service.
- Positive Experiences: (5%) Some users share positive experiences with Duke Energy, such as successful storm restoration efforts and the company's role in supporting veterans.
Most Critical Themes
- Power Outages and Service Concerns: (35%) Users are reporting power outages and service frustrations, with concerns about rising bills and unreliable service.
- Controversies and Accusations: (25%) Criticism is directed towards Duke Energy's handling of dam releases and potential negligence related to flooding.
- Negative Sentiment and Complaints: (15%) Negative sentiment is expressed towards Duke Energy's business practices, including rate increases, and its perceived lack of responsiveness to customer issues.
Network engagement breakdown:
| Network | Positive | % | Neutral | % | Negative | % |
|---|---|---|---|---|---|---|
| X | XXXXX | X% | XXXXX | X% | XX | X% |
| YouTube | XXXXX | X% | XXXXX | X% | XXX | X% |
| XXX | X% | XXX | X% | XX | X% | |
| TikTok | XXXXXXX | XX% | XXX | X% | XXXXX | X% |
| News | XX | X% | X | X% | X | X% |
| Total | XXXXXXX | XX% | XXXXXX | X% | XXXXX | X% |