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UK's taxman opens a $2.7BN CRM opportunity, with a separate $670MN CCaaS deal. Salesforce, Microsoft, ServiceNow, and Oracle are eyeing the prize.
A financial topic related to a CRM opportunity and CCaaS deal.
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"🚨 UKs taxman just dropped a $2.7BN CRM opportunity. Whos ready to step up @HMRCgovuk is officially opening the floor for what could become one of the biggest public sector CRM contracts in the world and yes theyve doubled the budget. 🔴 $2.7BN CRM contract up for grabs plus a separate $670MN CCaaS deal 🔴 Looking for tight CRM-CCaaS integration plus AI fraud detection case management & more 🔴 Salesforce Microsoft ServiceNow and Oracle are all eyeing the prize This isnt just about tech its about completely transforming CX for millions of UK citizens. Think your platform can handle that Read"
@cxtodaynews on X 2025-07-21 14:36:49 UTC 8245 followers, XX engagements