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Chameleon Investor @InvestChameleon on x XXX followers
Created: 2025-07-22 18:22:06 UTC
So we can see why $HIMS subscriber growth has been through the roof… But why are customers sticking around? After all, XX% of Hims’ revenue is recurring. There are a number of contributors to their strong customer retention.
First and foremost- the seamless experience. From sign up to delivery. No waiting rooms and no picking up prescriptions.
Second- They’ve deepened customer relationships by offering personalized treatments at scale. Over XX% of customers have a treatment that is tailored specifically to them.
Third- The follow up care to ensure the quality of the customer experience. This is not simply: get your medication and hope for the best. There is 24/7 support for questions or concerns regarding your treatment.
A personalized treatment, tailored to your body’s specific needs, prescribed by a doctor, for an affordable price, and delivered straight to your door. That is hard to replicate, much less beat. So much of healthcare can feel like a maze. Hims is a straight line.
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