@wearesinch Sinch

Sinch posts on YouTube about mobile, sms, $sinchst, business the most. They currently have [-----] followers and [---] posts still getting attention that total [---] engagements in the last [--] hours.

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• [--] Month [------] -74%
• [--] Months [---------] +48%
• [--] Year [---------] +165%

Mentions: [--] #

• [--] Week [--] -16%
• [--] Month [---] -12%
• [--] Months [---] -6.60%
• [--] Year [---] +109%

Followers: [-----] #

• [--] Week [-----] +0.49%
• [--] Month [-----] +0.49%
• [--] Months [-----] +6.30%
• [--] Year [-----] +17%

CreatorRank: [---------] #

Social Influence

Social category influence technology brands finance stocks social networks countries travel destinations events products

Social topic influence mobile, sms #99, $sinchst #1, business, ai, whatsapp, how to, send, twitter, rich

Top assets mentioned Alphabet Inc Class A (GOOGL)

Top Social Posts

Top posts by engagements in the last [--] hours

"Sinch Engage SMS for Zoho sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2025-06-19T00:12Z [----] followers, [---] engagements

"Sinch Makes Digital Customer Communications a Cinch Sinch is the Customer Communications Cloud. Whether you need to verify users or craft omnichannel campaigns Sinch makes it simple. With our suite of APIs ready-to-use applications and tailored solutions you can easily reach your customers through mobile messaging voice and email. Trusted by over [------] businesses worldwideincluding leading names like Google Uber Paypal and VisaSinch stands out for its unmatched reliability security and global reach. With our Global Super Network and AI-enriched products we are pioneering the way the world"
YouTube Link 2025-03-25T13:10Z [----] followers, 79K engagements

"RCS Fireside Chat with Verizon AT&T and T-Mobile Watch the on-demand fireside chat with Sinch and the three major U.S. carriers Verizon AT&T and T-Mobile as we explore how RCS is transforming business messaging. In this session industry leaders break down the shift from SMS to RCS the movement toward richer more interactive customer conversations and the critical role carriers play in bringing next-gen messaging to market. In this conversation we cover: How RCS creates app-like experiences within native messaging Why AI will accelerate the next wave of customer engagement How carriers are"
YouTube Link 2025-11-03T13:31Z [----] followers, [--] engagements

"How to register your RCS Agent in Sinch Engage in five minutes With Sinch Engage you can setup and send test messages from your RCS agent in less than five minutes. Curious what RCS Agent registration actually entails This step-by-step tutorial covers it all - from creating your agent to submitting it for approval. Follow along to learn how to: - Create an RCS agent in Sinch Engage - Customize your agent's profile with your brand's information - Define message triggers and user interactions - Configure country-specific requirements - Submit your agent for approval - Add test numbers to your"
YouTube Link 2025-12-03T15:25Z [----] followers, [--] engagements

"Everything you need to know about RCS in [--] minutes Sinch Discover how RCS (Rich Communication Services) is expanding what's possible with business messaging by enabling more engaging interactive and secure customer experiences right in their native messaging inbox. In this video we break down: ✓ The difference between SMS RCS and RCS for Business (previously know as RBM) ✓ How RCS for Business works and how to get started ✓ Interactive features that create app-like experiences ✓ How verified sender status protects your customers ✓ Simple steps to get started with RCS 🔗 Want to learn more"
YouTube Link 2025-03-03T21:15Z [----] followers, 13.9K engagements

"Why E-Commerce Brands Should Be Using RCS Weve all been thereleaving something in your cart and getting a boring text with a sketchy-looking URL. With RCS messaging e-commerce brands can do way more than send reminders. In this demo Sinch RCS Product Manager Miriam Liszewski shows how RCS transforms abandoned cart texts into interactive trusted shoppable experiences. 🛍 Show product images directly in the message 🔐 Use verified sender branding so customers know its legit 💳 Let shoppers complete purchases inside the messaging app with Google Pay or Apple Pay 📦 Reduce drop-off and drive more"
YouTube Link 2025-05-06T13:01Z [----] followers, 41.4K engagements

"Verify faster with Sinch Flash Call Verification The faster more cost-efficient alternative to traditional SMS verification Streamline user experience and reduce costs without compromising security. With Sinch Flash Call Verification phone numbers can be verified with minimal user interaction. Just place a dropped call - the incoming call number acts as the one-time passcode. Benefits: - Enterprise-grade platform - Direct-to-carrier network with 450+ direct connections - High security standards Let's discuss how Sinch can help you Get in touch with us here: https://www.bit.ly/3w3J2Ed Eager to"
YouTube Link 2021-05-17T10:28Z [----] followers, [----] engagements

"Sending Your First WhatsApp Message With Sinch's Conversation API Get a step-by-step walkthrough so you can send your first WhatsApp message using Sinch's Conversation API. In this video we break down how to: [--]. Set up your dashboard app [--]. Configure Postman Collection [--]. Set up webhooks 🔗 Want to learn more about our conversation API Visit our website for guides resources and success stories: https://sinch.com/apis/ About Sinch Sinch is the Customer Communications Cloud. Whether you need to verify users or craft omnichannel campaigns Sinch makes it simple. With our suite of APIs"
YouTube Link 2025-06-12T14:04Z [----] followers, [---] engagements

"How SAP Emarsys scales personalized messaging with Sinch What happens when a top customer engagement platform teams up with a global messaging provider In this video Lucas Bergstrm from SAP Emarsys and Anna Augsburger from Sinch talk about how we're helping brands connect with millions of customers reliably and at scale across channels like SMS MMS RCS and WhatsApp. SAP Emarsys relies on Sinch's consultative support and seamless integration to help their customers deliver personalized messaging experiences all around the world. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2025-06-17T18:53Z [----] followers, [---] engagements

"How to create and send RCS campaigns Sinch Engage Sinch Engage is your easy secure multichannel messaging platform for scaling customer communication across SMS MMS WhatsApp and now RCS too. In this short demo we'll show you how to set up an RCS campaign in Sinch Engage's intuitive platform. By the end you'll know how to: - Build a rich card carousel with images descriptions and buttons - Create a text-based RCS message with interactive buttons as your calls to action - Set up an SMS fallback message for non-RCS enabled devices - Analyze campaign performance with detailed reporting Want to"
YouTube Link 2025-12-03T15:41Z [----] followers, [---] engagements

"Sinch Tech Talk - Artificially inflated traffic and how to fight it Artificially Inflated Traffic (AIT) is a type of SMS fraud that has been gaining momentum costing enterprises a lot of money sometimes without them even knowing it Listen to Robert Gerstmann Tina le Grand and Magnus Lundstedt from Sinch about what to look for when identifying AIT and how to stay ahead of fraudsters. This is a previously recorded live event. To learn more about Sinch Verification visit us online: https://www.sinch.com/products/apis/verification/ sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2023-03-29T11:20Z [----] followers, [---] engagements

"Sinch Contact Pro email analysis using generative AI sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2025-04-18T22:47Z [----] followers, [---] engagements

"The future of connected customer journeys Sinch Predictions [----] Customer interactions are often fragmented between web chat phone calls and messages which require customers to repeat the same info over and over again. But in [----] connected customer journeys will change that. Hanna Johannesson Sinchs Director of Product Conversations explains how in [----] conversations will follow customers meaning human or AI agents can pick up right where the customer left off if they switch channels. This will create hyper-personalized context-aware service that feels effortless for customers and more"
YouTube Link 2025-11-20T21:54Z [----] followers, [--] engagements

"Conversation API Message Types When using channels beyond SMS you may be able to send more than just text. Conversation API supports text media carousel card list location and choice message types. Discover how to leverage omnichannel messaging to ensure consistent communication across all [--] Sinch-supported channels enhancing customer engagement. Learn how to configure these in our tutorial: 📱 Omnichannel Messaging: Seamlessly send uniform messages across multiple platforms. 🖼 Message Types: Explore how to configure text media carousel card list location and choice message types. 💬"
YouTube Link 2024-08-20T15:30Z [----] followers, [---] engagements

"Sinch Contact Pro Launchpad & Webchat Configurator Learn how to use the Sinch Contact Pro 'Launchpad and Webchat Configurator' tool to imbed a button on your webpage allowing customers to contact you via Web chat voice email SMS or various popular messaging apps such as WhatsApp and Facebook Messenger. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2022-01-27T15:27Z [----] followers, [---] engagements

"Firsth month as a CEO - Laurinda Pang Time flies when you're having an amazing time 🚀 It's hard to believe it's already been a month since Laurinda Lang our incredible new CEO joined us to chase the dream. Were thrilled to know she felt warmly welcomed and the learning has been non-stop. This is just the start of the amazing work well do together to grow and dream even bigger. 💪 #Sinch sinch mobile marketing sms rcs Laurinda Pang Sinch CEO sinch mobile marketing sms rcs Laurinda Pang Sinch CEO"
YouTube Link 2023-06-12T16:28Z [----] followers, [----] engagements

"How we deliver 50M+ emergency texts every month In this episode of Customer Success Confidential Matt Watson talks about how Sinch delivers critical emergency alerts for global clients. From active shooter situations to natural disasters these messages need to reach people instantly. Matt shares how a single API gateway helps send [----] million messages per month in the U.S. alone and reaching 300+ global destinations reliably. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2025-08-04T19:31Z [----] followers, [--] engagements

"The redesigned messaging inbox Sinch Engage Sinch Engage has a new redesigned Inbox for managing multichannel messages more efficiently as a team. The new layout makes it easier to find and manage conversations contacts and team assignments. In this video we'll walk you through the new Inbox experience and show you how to: - Filter conversations by status teammate or contact - Quickly reassign conversations to other team members - Use the redesigned conversation panel to schedule messages add emojis and use templates - Drag and drop attachments directly into your conversations - Add notes to"
YouTube Link 2025-12-03T16:09Z [----] followers, [--] engagements

"WhatsApp questions: Business messaging on WhatsApp CPaaS Support #WhatsAppBusiness Isabella Rahm is the Product Marketing Manager for Conversational Messaging at Sinch. On this episode of CPaaS Support Isabella answers real questions about WhatsApp for Business from Reddit Twitter Quora and more. How many messages per day can you send with WhatsApp Is signing up for the WhatsApp Business API difficult Should you work with a WhatsApp BSP Find out all this and more 🔗 Want to learn more about using WhatsApp for your business Visit our guide to how to create a 🔗 WhatsApp marketing strategy:"
YouTube Link 2024-07-09T13:00Z [----] followers, [--] engagements

"Introducing Robert Gerstmann Chief Evangelist and co-founder at Sinch Curious about the dynamic realm of CPaaS Wondering how it's transforming communication and engagement for businesses worldwide Now's your chance to dive deep into the world of CPaaS with Robert Gerstmann Chief Evangelist at @WeAreSinch. #CPaaS #wearesinch #AMA #TechTalk sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2024-01-09T15:58Z [----] followers, [---] engagements

"Choosing a verification method - which one's right for you Is flash call the best version for your verification needs Perhaps SMS verification works best. Maybe its phone call or data verification Magnus Lundstedt Verification Product Manager at Sinch discusses how to select whats right for you and how each supports the other. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2023-05-12T12:08Z [----] followers, [---] engagements

"Automate SMS in Under a Minute [--] with NetSuite + Sinch Engage You can now launch AI-powered SMS workflows directly inside NetSuite with Sinch Engage. - Set up workflows in minutes - Personalize messages at scale - Reduce manual tasks with AI Built to keep your ops smooth and your customers informed all from the tools you already use. About NetSuite & Sinch Engage integration: Sinch Engages top-rated NetSuite integration is the easiest most secure way send receive and automate SMS/MMS conversations without leaving NetSuite. - SMS/MMS messaging inside NetSuite - no external tools - Easy no-code"
YouTube Link 2025-10-23T13:22Z [----] followers, [--] engagements

"Ethnic diversity and global collaboration at Sinch We're present in over [--] countries each with unique stories realities and backgrounds. 🌎 This is why during this week we're talking about how ethnicity can directly influence all these aspects. As Sinchers we embrace our diversity with curiosity to build a safe and respectful environment where everyone can thrive It's in our Sinchers DNA to be open to helping each other and to respect our differences leveraging the diverse origins experiences and stories each of us brings to the table.🐝 #SinchersTogether #Ethnicity #Diversity sinch mobile"
YouTube Link 2023-11-28T15:43Z [----] followers, [--] engagements

"Adobe x Sinch partnership the ideal choice to reach modern consumers Discover the partnership between Adobe and Sinch Jason Hickey (Product Marketing at Adobe) speaks to Michael Ricci (Head of Strategy & Business Development at Sinch) at Summit [----]. As a Platinum Partner Sinch stands out as the exclusive partner for Journey Optimizer enabling businesses to seamlessly integrate SMS and MMS. In this video learn how Sinch's global leadership in conversational messaging and commitment to privacy and security make them the ideal choice for companies looking to enhance customer engagement. With"
YouTube Link 2024-08-15T15:00Z [----] followers, [---] engagements

"Conversational messaging will reset expectations Sinch Predictions [----] Customers are tired of one-way notifications they cant act on. In [----] conversational messaging will reset expectations entirely giving people the ability to respond reschedule purchase and solve issues directly within the message thread itself. In this video Sinchs Director of Product Conversations Hanna Johannesson explains how channels like RCS and WhatsApp are becoming conversational by default supporting rich content suggested actions/replies carousels and in-channel actions that feel more like a super-app than a"
YouTube Link 2025-11-20T21:53Z [----] followers, [--] engagements

"Sinch Contact Pro - Use speech recognition to create tickets in SAP Service Cloud This video shows how a caller uses a speech-recognition capable Sinch IVR to create a ticket in SAP Service Cloud followed by a transfer to a live agent using Sinch Contact Pro integrated with SAP Service Cloud. For more information on Sinch Contact Pro our product website is here: https://www.sinch.com/products/customer-engagement/contact-pro/ Also here is a link to our documentation: https://docs.cc.sinch.com/cloud/index.html sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2022-01-28T00:05Z [----] followers, [---] engagements

"Sinch Elastic SIP Trunking Demo Elastic SIP Trunking gives you direct control over your voice infrastructure. In this short demo Sinch Product Manager Steve Greenberg walks through how to set up an Elastic SIP trunk from the dashboardwithout waiting on a technician. Youll see how to create a trunk add endpoints configure security and set up failover in case of an outage. Elastic SIP Trunking is designed to scale with your needs. You only pay for the minutes you use and capacity adjusts automatically as call volume changes. You can also view call activity and usage trends in the analytics"
YouTube Link 2025-12-18T16:06Z [----] followers, [--] engagements

"Email by Sinch: Why Mailgun Mailjet and Email on Acid are now part of Sinch The world's leading email platform Pathwire has been acquired by Sinch We're super excited - here's why you should be too sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2021-12-07T14:07Z [----] followers, [---] engagements

"Sinch Contact Pro with DialMyApp This video shows how Sinch Contact Pro and DialMyApp a partner solution seamlessly enable digital experiences for customers calling a company. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2022-06-20T22:16Z [----] followers, [---] engagements

"Voice AI takes the lead for complex issues Sinch Predictions [----] When customers face complex problems theyre abandoning clunky menus and text chats for faster clearer conversations. In [----] voice AI will become the preferred channel for handling these moments delivering natural dialogue near-human latency and far better accuracy. In this video Sinchs Director of Programmable Voice Sofia Schnbeck explains how voice AI is evolving to understand intent instantly use context from past interactions and route customers to the right solution without frustration. Early results already show major"
YouTube Link 2025-11-20T21:52Z [----] followers, [--] engagements

"Regional strategies will set global leaders apart Sinch Predictions [----] Many brands still use a one-size-fits-all approach to communication sending messages that often feel irrelevant. In [----] regionalized strategies will separate global leaders from followers. Sinchs Chief Evangelist and Co-Founder Robert Gerstmann explains how in [----] brands will need to tailor messages for local preferences channels and timing from Line in Japan to WhatsApp in Brazil or RCS in the U.S. Success will depend on understanding local behaviors routing messages intelligently and delivering the right message at"
YouTube Link 2025-11-20T21:55Z [----] followers, [--] engagements

"What Everyone's Talking About at Adobe Summit [----] We went to Adobe Summit [----] with one mission: show how mobile messaging is leveling up. Sinch and Adobe have teamed up to help brands reach customers with smarter more personalized messaging through Adobe Journey Optimizerincluding SMS MMS and soon RCS. In this video hear from the Adobe and Sinch teams about: - Why this partnership matters - How brands are using Adobe Journey Optimizer to create omnichannel experiences - What RCS will mean for businesses sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2025-05-07T13:00Z [----] followers, [--] engagements

"Sinch on CNN (CEO Oscar Werner with Julia Chatterley) "We touch every single mobile phone on the planet on average [--] times per year." Oscar Werner CEO of Sinch talks with CNN's Julia Chatterley about CPaaS messaging and future growth opportunities in the industry. February [----]. "This is the same penetration as mobile phones." Sinch is a leading cloud communications company that aims to bring all people and businesses closer together through tools enabling personalized communication. We're not just experts in messaging.were #1. Our platform reaches every mobile phone on the planet - in"
YouTube Link 2021-03-29T10:47Z [----] followers, [----] engagements

"Sinch's API-first philosophy explained Learn about Sinch's commitment to open development through their API-first approach. Lars Novak Director of Engineering explains how our public APIs give businesses the freedom to build custom solutions while using the same tools that power Sinch's own dashboard. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2024-12-13T18:00Z [----] followers, [---] engagements

"How SWETI Marketing uses Sinch to build community SWETI Marketing is a Diamond-tier HubSpot agency that helps fitness brands connect with millions of members through SMS and MMS messaging powered by Sinch. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2024-12-11T20:23Z [----] followers, [--] engagements

"Six months as a Sincher Rafaela Elias da Silva our Sales Operations analyst is bringing her Sinch experience to us We totally agree that being at Sinch is an everyday adventure Challenges here are opportunities to grow both professionally and personally. At Sinch theory meets practice to create a meaningful impact. 😄🚀 sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2023-07-26T16:39Z [----] followers, [---] engagements

"How Marigold delivers compliant messaging across 75+ countries As a MarTech leader supporting some of the worlds biggest brands Marigold needed a messaging partner who could handle complex global delivery without slowing them down. Five years ago they turned to Sinch for help with managing routing compliance and channel expansion. Listen to Marigold's VP of Mobile Andy Gladwin talk about: - How Sinch removes global complexity for MarTech companies. - How Marigold and Sinch power real-time fraud alerts for a global bank. - Why Marigold is betting big on next-gen customer communications. sinch"
YouTube Link 2025-09-02T17:03Z [----] followers, [---] engagements

"SMS Transformation: make SMS more profitable with Sinch for Operators Sinch is the only provider to offer market-leading solutions in A2P Monetization Message Classification and Spam Protection and global SMS delivery. SMS Transformation from Sinch helps boost SMS profitability for MNOs. Find out more here https://www.sinch.com/operators/sms-transformation/ sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2022-03-18T14:17Z [----] followers, [---] engagements

"The importance of good API documentation - SparkToro & Sinch Mailgun #EmailAPI Explore how SparkToro streamlined their email operations using Sinch Mailgun. The platform's comprehensive SDKs and standout documentation made it a perfect fit for their technical needs. SparkToro set up their email system five years ago and its been running smoothly ever since demonstrating the reliability and efficiency of Sinchs solutions. Read the full story here: https://www.sinch.com/insights/customer-stories/sparktoro sinch CPaaS email API Sinch Mailgun Sinch Mail email marketing email provider email"
YouTube Link 2024-08-07T14:34Z [----] followers, 62.4K engagements

"How to use RCS Messaging in HubSpot with Sinch Engage In this short video we'll show you the process of building an RCS template in Sinch Engage and how to use it in a HubSpot workflow to send visually engaging branded messages to your customers. By the end you'll know how to: - Build an RCS campaign in Sinch Engage - Use your RCS template in a HubSpot workflow - Send visually engaging messages from a verified business - Build trust with your customers through rich interactive messaging Want to learn more about sending RCS in HubSpot with Sinch Engage or have other questions Explore Sinch"
YouTube Link 2025-12-03T16:03Z [----] followers, [--] engagements

"BUT Winner of the highlight campaign in Sinch Awards [----] Sonia Dahech CRM Director at BUT received the Sinch award for best highlight campaign thanks to their Christmas WhatsApp campaign with integrated catalogs which generated a 15% increase rate on their shopping carts. #Sinch #BUT #WhatsApp sinch mobile marketing whatsapp whatsapp business Sinch awards mobile messaging digital marketing client experience sinch mobile marketing whatsapp whatsapp business Sinch awards mobile messaging digital marketing client experience"
YouTube Link 2024-07-05T10:30Z [----] followers, [--] engagements

"How AI will transform customer journeys Sinch Predictions [----] AI is already creating new types of conversations and well see the beginning of an explosion in conversation volume in [----]. But what does that mean for brands and the consumers they serve Sinch CMO Jonathan Bean explains how most customer interactions today still rely on one-way messages and static flows. But as AI learns from real-time consumer behavior it will power richer two-way conversations that guide discovery answer follow-up questions and deliver more relevant recommendations. For CMOs CX leaders and product teams the"
YouTube Link 2025-11-20T21:51Z [----] followers, [--] engagements

"Sinch Contact Pro: Agent Guidance overview Sinch Contact Pro: Agent Guidance overview sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2022-01-27T11:43Z [----] followers, [---] engagements

"How to Create and Launch an RCS Business Agent Complete Setup Learn how to set up your RCS Business Agent from start to finish with this step-by-step walkthrough. Follow along as we cover agent customization experience configuration and testing. This comprehensive guide shows you the entire process from initial setup to successful deployment. About Sinch Sinch is the Customer Communications Cloud. Whether you need to verify users or craft omnichannel campaigns Sinch makes it simple. With our suite of APIs ready-to-use applications and tailored solutions you can easily reach your customers"
YouTube Link 2025-02-10T19:21Z [----] followers, [----] engagements

"How Everlab boosted appointment attendance by 40% with Sinch Discover how Everlab a Melbourne-based health startup boosted appointment attendance by 40% using Sinchs HubSpot SMS integration. As Everlab scaled across Australia co-founder Sam Kothari needed a way to maintain personal high-touch communication without relying on his own phone. With Sinch Engage the team automated appointment reminders accelerated sales conversations and strengthened trust with members all while reducing costly no-shows. Sinch believed in our vision from the start Sam shared. Weve grown together and the impact on"
YouTube Link 2025-12-11T23:50Z [----] followers, [--] engagements

"Sinch Predictions [----] (Trailer) The way we connect with customers is changing fast and [----] will take it even further. From AI-powered conversations and voice innovation to new standards for trust and personalization discover the eight trends shaping the future of customer communication. 🔮 Get a glimpse of whats ahead in our Sinch Predictions [----] report: https://s.sinch.com/3LCmhnY sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2025-11-14T14:12Z [----] followers, [--] engagements

"Sinch Contact Pro with MS Dynamics CRM This short video gives an overview of Sinch Contact Pro integrated with Microsoft Dynamics CRM. #Sinch #ContactPro #microsoftdynamics sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2023-08-18T07:55Z [----] followers, [---] engagements

"SMS marketing questions: How effective is SMS Marketing CPaaS Support #smsmarketing Alfredo Salkeld is a Brand Director at Sinch and the host of the Shoestring podcast where he offers free marketing advice to small businesses. On this episode of CPaaS Support Alfredo answers real questions about SMS marketing from Reddit Twitter Quora and more. Is SMS marketing worth the investment Do you need to collect opt-in for SMS marketing What can you send other than discounts Find out all this and more Want to learn more about SMS marketing Subscribe to the Shoestring podcast by Sinch. 🔗 Spotify:"
YouTube Link 2024-07-05T14:30Z [----] followers, [----] engagements

"Sinch's Email Camp 2024: MessageMania Train to become an email legend Step into the ring for three days of high-octane omnichannel training sessions with industry heavyweights at Email Camp 2024: MessageMania. This free virtual event will run September 24-26 from 9:00 am to 12:30 pm CST each day. The MessageMania lineup: ⚡ Tuesday Sept. [--] - Deliverability Domination Learn how to climb your way to the top of the email inbox and get more ROI out of every message you send. ⚡ Wednesday Sept. [--] - Email Marketing Supershows Get email strategy and design inspiration to supercharge your marketing"
YouTube Link 2024-07-30T14:30Z [----] followers, [----] engagements

"Sinch's Email Camp 2024: MessageMania Train to become an #email legend Step into the ring for three days of high-octane omnichannel training sessions with industry heavyweights at Email Camp 2024: MessageMania. This free virtual event will run September 24-26 from 9:00 am to 12:30 pm CST each day. The MessageMania lineup: ⚡ Tuesday Sept. [--] - Deliverability Domination Learn how to climb your way to the top of the email inbox and get more ROI out of every message you send. ⚡ Wednesday Sept. [--] - Email Marketing Supershows Get email strategy and design inspiration to supercharge your marketing"
YouTube Link 2024-07-30T14:37Z [----] followers, [---] engagements

"Conversation API: A one stop shop Join Stuart Mitchell and Marijn Geurts Sinch Director of Product Management SMS & MMS as they discuss the benefits of having one integration point to send both rich and traditional messages. Sinch Conversation API offers customers flexibility versatility and much much more in one place accessing any channel you need to communicate directly to your customers. Read more: https://www.sinch.com/products/apis/messaging/conversation-api/ #Sinch #ConversationAPI #CustomerEngagement sinch mobile marketing sms rcs customer engagement conversation API conversational"
YouTube Link 2024-02-08T19:35Z [----] followers, [---] engagements

"Sinch Contact Pro: From Excel to outbound in two minutes Sinch Contact Pro: From Excel to outbound in two minutes sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2022-01-27T11:43Z [----] followers, [---] engagements

"What makes SWETI Marketing x Sinch a strong partnership SWETI Marketing is a Diamond-tier HubSpot agency that helps fitness brands connect with millions of members through SMS and MMS messaging powered by Sinch. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2025-01-13T17:00Z [----] followers, [---] engagements

"Tomorrows intelligent inbox reinvents email Sinch Predictions [----] For years email has been cluttered with generic blasts leaving customers frustrated. By [----] intelligent inboxes will change that prioritizing messages that truly matter to each user. Sinchs CMO Jonathan Bean explains how in [----] inboxes will learn what truly matters to each user filtering out noise and prioritizing meaningful messages. Brands that provide real value by anticipating consumer needs rather than just selling will earn attention and loyalty. The intelligent inbox will finally deliver on the long-promised"
YouTube Link 2025-11-20T21:55Z [----] followers, [---] engagements

"How GPT3 works and their role in Conversational AI Frederic Godin Head of AI Chatlayer by Sinch In the first edition of the Conversational AI Fest the live digital event organized by Sinch brought together AI specialists marketers and businesses to discuss the current state of Conversational AI key trends and how the technology is already helping businesses grow. The GPT-3 model has created a lot of buzz in the technology world. Experts have called it amazing and impressive and some have even described it as the most powerful language model ever built. So whats GPT-3 and whats all the hype"
YouTube Link 2022-11-02T14:45Z [----] followers, [----] engagements

"How #AI can detect AIT (Artificially Inflated Traffic) Joakim Jonkers Director of Product - AI discusses how Sinch is using artificial intelligence (AI) to detect artificially inflated traffic (AIT) a tactic used by scammers to generate fraudulent text message traffic. This practice exploits telecom systems to create revenue through shady operators results in significant financial losses for enterprises. To combat this Sinch uses AI to detect and prevent AIT by analyzing patterns in messaging behavior. This system ensures that only legitimate traffic gets through saving customers substantial"
YouTube Link 2024-11-26T16:00Z [----] followers, [---] engagements

"Sinch: the platform for enriching engagement Sinch brings businesses & people closer with tools enabling personal engagement. Our cloud communications platform reaches every mobile phone on the planet in seconds or less through mobile messaging or voice & video calling. https://www.sinch.com SMS Voice Video Verification RCS WhatsApp APIs Sinch sinch api whatsapp api whatsapp marketing mobile marketing mobile consumer marketing cloud communications cloud communications platform sinch platform clx twilio mobile messaging voip voice api sms marketing text message marketing we are sinch SMS Voice"
YouTube Link 2019-06-24T13:54Z [----] followers, [----] engagements

"What is RCS messaging for business RCS for Business (previously called RCS Business Messaging or RBM) lets brands deliver rich interactive messages directly in a customers native texting app. In this quick explainer Sinch's Miriam Liszewski breaks down how RCS upgrades the traditional SMS experience with features like branding carousels suggested replies/actions images and more. Whether you're in marketing support or sales RCS brings modern messaging experiences direction to a customers native mobile messaging inbox. It helps boost engagement build trust and streamline conversations without"
YouTube Link 2025-05-05T13:13Z [----] followers, 47.5K engagements

"Sinch Applications: Conversational engagements at scale Boost conversions and customer loyalty with rich personalized campaigns on any channel with Sinch Applications. Build continuous conversations across every touchpoint from marketing to sales and customer support and turn customers into advocates. Its simple with Sinch Applications. Click here to learn more: https://www.sinch.com/products/customer-engagement/ sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2022-07-06T11:07Z [----] followers, [----] engagements

"Everything You Need to Know About Flash Call in [--] Minutes Meet the innovative verification method that's transforming how we prove our identity online and saving businesses money. Lee Suker Head of Authentication at Sinch reveals how our patented Flash Call technology is expanding the toolkit for secure digital authentication. In this video you'll discover: - How Flash Call uses clever engineering to verify users through missed calls - Why major brands are adding this method to their authentication strategy - The simple yet powerful way Flash Call enhances the user experience - How businesses"
YouTube Link 2025-01-15T21:46Z [----] followers, [---] engagements

"Working successfully in a changing environment We're a fast-growing company with a great opportunity for you to explore new horizons 🚀 Sinchers understand that having big crazy and ambitious goals drives our success. That's why Hanna Johannesson Product Director and Pradeep Ganapathy Raj VP of Product discussed how to work successfully in a changing environment. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2022-10-27T09:15Z [----] followers, [--] engagements

"How Vested Networks increases reliability and trust with Sinch Vested Networks a business communications provider uses Sinchs carrier-grade voice network to deliver fast dependable service and build customer trust. By partnering with Sinch Vested Networks ensures reliable uptime for more than [----] businesses including critical government and medical providers. Watch to see how CEO Evan Huff and his team leverage Sinchs Super Network to power their promise of down-home customer service. With a foundation of reliable voice messaging and E911 services Vested Networks can provide the"
YouTube Link 2025-12-18T17:09Z [----] followers, [--] engagements

"Sinch Product Release Showcase H2 [----] Welcome to the second Sinch Product Release Showcase: Dream Big. In this webinar we cover practical applications of AI that help businesses connect with customers. Youll hear about: - Natural-language analytics in Mailgun and Mailjet powered by our open-source MCP servers. - Two-way message translation in Contact Pro that breaks language barriers in real time. - How OpenAI's Realtime API can work seamlessly with Sinch's Voice network - And new Salesforce Agentforce integration that brings AI-powered messaging right into your CRM. About Sinch Sinch is the"
YouTube Link 2025-10-29T13:01Z [----] followers, [---] engagements

"Overcoming the Challenges Together Guilherme Franco de Souza VP of Sales LATAM and Marcia Asano COO Sinch New Business are confident that at Sinch we create meaningful impact for our customers. And how By providing cloud communication solutions that change how people engage with their favorite brands 🚀 sinch mobile marketing sms rcs wearesinch cloud sinch mobile marketing sms rcs wearesinch cloud"
YouTube Link 2022-10-27T08:33Z [----] followers, [--] engagements

"Sinch for Financial Services - Communication solutions that pay off Digital finances involve a whole new range of challenges and you need a partner who gets it. Prevent fraud stay compliant and offer a smooth customer experience you can do it all with solutions from Sinch from one-time passwords to notifications or personalized offers and conversations. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2022-11-10T10:23Z [----] followers, [---] engagements

"Sinch Contact Pro with SAP Service Cloud Version [--] This short video shows Sinch Contact Pro integrated with the new SAP Service Cloud Version [--]. https://www.sinch.com/products/customer-engagement/contact-pro/ #Sinch #ContactPro #SAP sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2023-02-24T11:44Z [----] followers, [----] engagements

"Building my career in a global company Working at Sinch with [----] Sinchers across the globe it's really exciting. Nathalia Martins Global People Experience Analyst shares her journey with global teams: "I have daily chats with Sinchers from Sweden Germany India Australia United States so it's so great to know we can connect with people from all over the world." #Sinch #LifeAtSinch #careerdevelopment sinch life at sinch sinch career career developement people experience working culture sinch life at sinch sinch career career developement people experience working culture"
YouTube Link 2023-09-19T12:57Z [----] followers, [---] engagements

"Sinch Conversational API (Espaol) Sinch Conversation API: su puerta de entrada a una mejor experiencia de cliente mvil sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2022-05-03T13:14Z [----] followers, [---] engagements

"Sinch Contact Pro -- Omnichannel Customer Overview Provide five-star omnichannel customer service and manage all customer communication with a single solution. Calls emails web chat video SMS and messaging apps are now all in one place Sinch Contact Pro runs in the cloud eliminating infrastructure and maintenance costs - all while providing everything your agents need to deliver true omnichannel customer service Read more: https://www.sinch.com/products/customer-engagement/contact-pro/ #Sinch #ContactPro #omnichannel sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2022-08-17T00:45Z [----] followers, [----] engagements

"A zero-click solution with Sinch Data Verification Data Verification is the fastest verification method on the market today. Boost conversion rates keep data safe and validate seamlessly with Sinch Data Verification. Directly integrated in the carrier networks and relying on the operators knowledge of the mobile subscriber using the mobile data network we match a users phone number with the mobile network carriers data to verify identity. Benefits: - Enterprise-grade platform - Direct-to-carrier network with 450+ direct connections - High security standards Lets discuss how Sinch can help you"
YouTube Link 2021-08-11T11:37Z [----] followers, [---] engagements

"Overview of Sinch Contact Pro's Integration with Salesforce This video shows Sinch Contact Pro's integration with Salesforce. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2022-01-27T11:43Z [----] followers, [----] engagements

"Picard Surgels RCS Campaign winner in Sinch Awards [----] David Gosse Customer Marketing Manager at Picard Surgels received the Sinch award for best RCS Google campaign. This campaign holds the record for the highest click-through rate in Sinch France on a commercial operation of such volume achieving the following results: ✅80% reading rate ✅18% click-through rate ✅Redirects x2 ✅Return on investment x2 Picard customer story video: https://youtu.be/jMIr5k9rzZ8si=Zw5TTV_5C0ejmdpn Picard success story:"
YouTube Link 2024-07-05T10:00Z [----] followers, [--] engagements

"How NewsLeopard powers reliable email marketing for 15K+ businesses From Day [--] NewsLeopard has used Sinch Mailgun to provide powerful reliable email marketing services to their customers. The company's CEO C.T. Yeh said that partnering with Sinch allowed them to focus on product innovation instead of worrying about email infrastructure. "Sinch understands our unique needs as a Taiwan-based company and has been proactive with guidance and support" C.T. said. This solid partnership means that NewsLeopard can deliver millions of emails each year for small- and medium-sized businesses. And"
YouTube Link 2025-12-01T16:05Z [----] followers, [---] engagements

"Meet Sinch's Customer Communications Cloud Sinch is the Customer Communications Cloud. Whether you need to verify users or craft omnichannel campaigns Sinch makes it simple. With our suite of APIs ready-to-use applications and tailored solutions you can easily reach your customers through mobile messaging voice and email. Trusted by over [------] businesses worldwideincluding leading names like Google Uber Paypal and VisaSinch stands out for its unmatched reliability security and global reach. With our Global Super Network and AI-enriched products we are pioneering the way the world"
YouTube Link 2025-03-25T13:15Z [----] followers, 90.8K engagements

"Sinch Contact Pro + SAP Service Cloud Agent Desktop This video shows the integration of Sinch Contact Pro with SAP Service Cloud Agent Desktop. Integrating Sinch Contact Pro with SAP Service Cloud Agent Desktop streamlines customer service interactions offering agents a comprehensive view of customer data and communication channels. Read more here: https://www.sinch.com/products/customer-engagement/contact-pro/ 💼 Agents can handle various customer communications including phone calls chats and emails within Sinch Contact Pro's interface. 📞 Incoming calls are automatically identified through"
YouTube Link 2023-02-23T13:17Z [----] followers, [----] engagements

"Sinch: A journey into omnichannel mobile communications Discover how omnichannel mobile communications can simplify even the most complex tasks with our omnichannel hero Jose. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2022-11-08T11:26Z [----] followers, [----] engagements

"How Google and Sinch are revolutionizing messaging What if your texts looked and felt more like an app Thats exactly what RCS doesand Google built the foundation. Now Sinch is helping businesses leverage it to improve customer experience. In this video Steven Bru and Miriam Chesky explain how RCS is changing business messaging with rich visuals branded sender IDs and interactive buttonsall delivered straight to your inbox. Its the next generation of SMSand its already here. 🎥 Watch how Google and Sinch are making messaging more engaging more trusted and way more useful. Learn more at"
YouTube Link 2025-05-07T21:21Z [----] followers, [---] engagements

"Verified secure messaging will build trust Sinch Predictions [----] Fraud and scams across email messaging and voice are eroding consumer trust. In [----] verified and secure communications will define the future of brand trust. Sinchs Chief Evangelist and Co-Founder Robert Gerstmann explains how channels like WhatsApp and RCS provide built-in verification and branding showing customers exactly who theyre communicating with. Meanwhile network-level verification and frictionless authentication remove traditional security hurdles creating a smoother safer experience. The result: Consumers gain"
YouTube Link 2025-11-20T21:55Z [----] followers, [--] engagements

"This Is What RCS Could Look Like for Your Bank What if your bank texts looked like this In this video Sinch RCS Product Manager Miriam Liszewski gives a quick demo of how RCS messaging can transform financial servicesfrom plain text to branded verified interactive conversations. RCS (Rich Communication Services) is more than just an upgrade to SMS. It's a powerful tool to deepen trust drive conversions and meet todays customer expectations in finance. 🧠 Want to learn more about RCS for financial services Read the full article https://sinch.com/blog/rcs-advantage/ sinch mobile marketing sms"
YouTube Link 2025-05-06T13:01Z [----] followers, [---] engagements

"How AI agents will become growth engines Sinch Predictions [----] Todays AI often aims to end customer conversations quickly leading to poor experiences and missed upsell or retention opportunities. In [----] AI agents will use context to solve issues faster and create added value from proactive updates to relevant offers that strengthen customer relationships. In this video Sinchs Director of Programmable Voice Sofia Schnbeck explains why AI agents are shifting from cost-saving tools to real growth drivers and how in [----] AI-powered services will unlock new moments for brands to deepen"
YouTube Link 2025-11-20T21:51Z [----] followers, [--] engagements

"RCS What RCS Will Mean for Marketers [--] Join Robert Gerstmann Chief Evangelist and Co-founder at Sinch and Kate Christopher Head of Mid-Market & SMB Marketing APAC as they explore how RCS is revolutionizing the way brands connect with consumers in the APAC region and beyond. You'll learn: ✅ Why RCS is the natural evolution of SMS messaging for the modern marketer ✅ How interactive features transform one-way communication into dynamic conversations ✅ The power of branded messaging experiences with rich media elements like carousels and videos ✅ Why read receipts and analytics provide critical"
YouTube Link 2025-03-11T21:10Z [----] followers, [--] engagements

"How Impact Data unlocked a new level of efficacy with integrated messaging Uncover how a leading customer engagement and marketing automation platform partnered with Sinch to deliver excellent results over a decade. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2025-06-09T16:43Z [----] followers, [---] engagements

"Sinch conversational AI use case: Belfius/MyBo Mybo assists Belfius Insurance clients with processing insurance claims of their home insurance. It used to be time-consuming and difficult to administer an insurance claim correctly. With myBo the Belfius clients are now guided step-by-step in a conversational way. ----------------------------------- Chatlayer.ai a Sinch company provides a platform for business users to build their own A.I. powered chatbots. At Sinch we're not just experts in messaging.were #1. Our cloud communications platform reaches every mobile phone on the planet - in"
YouTube Link 2020-10-23T07:28Z [----] followers, [----] engagements

"Conversational marketing The direct marketing imperative Matt Ramerman Pres. Sinch for Mktg. In the first edition of the Conversational AI Fest the live digital event organized by Sinch brought together AI specialists marketers and businesses to discuss the current state of Conversational AI key trends and how the technology is already helping businesses grow. Marketing is becoming more conversational Chatbots have been a great help for customer care departments but companies are starting to see the additional value of conversational technology on every stage of the customer journey. In his"
YouTube Link 2022-11-03T17:00Z [----] followers, [---] engagements

"Sinch Predictions 2026: What's in the cards for customer communications (Webinar) Whats next for customer communications in [----] In our Sinch Predictions [----] panel discussion Sophie Cheng (Sinch) Stefano Nicoletti (Mobile Ecosystem Forum) and Vandita Arora (HubSpot) explore the trends redefining customer communications. Discover how AI-driven conversations trusted identity and smarter messaging strategies across SMS RCS and WhatsApp are shaping customer engagement in [----] and how brands can prepare for the year ahead. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2026-01-28T18:38Z [----] followers, [---] engagements

"How AI Will Transform Communications [----] Trends Report We sat down with Sinch leaders Laurinda Pang Sean O'Neal and Thomas Heath to discuss how AI will transform customer communications in [----]. Learn why customers prefer instant AI responses and how generative AI is enabling hyper-personalized engagement at scale. See all [--] trends here: https://sinch.com/blog/7-trends-that-will-transform-digital-customer-communication-in-2025/. About Sinch Sinch is the Customer Communications Cloud. Whether you need to verify users or craft omnichannel campaigns Sinch makes it simple. With our suite of APIs"
YouTube Link 2025-01-14T14:34Z [----] followers, [---] engagements

"#TextForHumanity: Sinch and MHA spread positivity A while back we got together with Mental Health America and created this thing we thought was pretty cool - #TextForHumanity the world's 1st texting switchboard. It's all about sending a supportive message to a stranger somewhere out there in the world. Judging by the 90000+ messages sent so far you think it's pretty cool too. Thank you all for spreading some joy 💟 ____________________ #WeAreSinch. We're not just experts in messaging.were #1. Our cloud communications platform reaches every mobile phone on the planet - in seconds or less. Our"
YouTube Link 2020-07-22T15:44Z [----] followers, [---] engagements

"How does conversational commerce drive higher customer loyalty Sinch and Meta Q&A Why are major brands investing in conversational commerce through channels like WhatsApp for Business. In this Q&A Tarcisio Ribeiro from Meta and Sophie Cheng from Sinch show how you can increase customer loyalty and generate more revenue with conversational commerce. Tarcisio and Sophie share examples and answer questions like: - How does conversational commerce improve customer loyalty - How can brands use AI to improve customer conversations - How are Meta and Sinch increasing the value of conversational"
YouTube Link 2025-07-11T15:18Z [----] followers, [--] engagements

"Talking mobile at MWC [--] - Sinch Mobile Marketing Magazine David Murphy talks RCS OTT messaging and the challenges of navigating a fragmented messaging landscape with our chief evangelist Robert Gerstmann. Mobile MWC Sinch Mobile Marketing Magazine RCS OTT Messaging Mobile MWC Sinch Mobile Marketing Magazine RCS OTT Messaging"
YouTube Link 2019-07-05T11:35Z [----] followers, [---] engagements

"How a top resort improves CX and operations with SMS In this episode of Customer Success Confidential Brenda Fackler (VP of Client Services at Sinch) shares how one of the worlds largest resort brands uses SMS messaging to: ➤ Streamline seasonal hiring ➤ Improve guest communication ➤ Connect staff to housing faster In this video: Follow Brenda on LinkedIn: https://www.linkedin.com/in/brendafackler/ sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2025-06-02T15:48Z [----] followers, [--] engagements

"Conhea os vdeos personalizados Sinch sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2024-02-08T17:50Z [----] followers, [---] engagements

"Sinch x Google: Why Companies are Excited about RCS Get a behind-the-scenes look at our exclusive RCS Business Messaging symposium at Google's Mountain View campus. Watch as industry leaders discover how RCS (Rich Communication Services) is revolutionizing business messaging. RCS is SMS [---] - bringing verified sender identity rich media capabilities and modern analytics to the native messaging inbox. See why every business leader in the room wanted to be first to market with this transformative technology. 🔗 Want to learn more about RCS Visit our website for guides resources and success"
YouTube Link 2024-11-01T13:24Z [----] followers, 378.3K engagements

"MACIF Winner of the hyper-personalization campaign in Sinch Awards [----] Samuel RACAUD Marketing Area Manager at MACIF received the Sinch award for best Hyper-personalized campaign. He mentioned that: This Rich Conversational SMS format allows us in addition to providing this personalized response (.) to collect information which is very useful for the purposes of customer knowledge activations and marketing upsells subsequently." 👉 Up to 39% click rate and 50% redirection rate for the captive target. 🔗 Success story MACIF:"
YouTube Link 2024-07-05T10:45Z [----] followers, [--] engagements

"Employee experience: Journey at Sinch #LifeAtSinch Working together Achieving More: Our journey Sinchers at all career stages find a lot of opportunities for personal and professional growth. We offer an incredible variety of challenges and the chance to work together with a lot of talent people impacting how billions engage with their favorite brands. 💪 Let Akansha Bajaj our Lead Test Engineer inspire you with her experience and talk about how everyone can achieve more at Sinch 🙌 sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2023-05-30T19:46Z [----] followers, [---] engagements

"Ensuring U.S. [---] reliability Sinch for Communications Service Providers You need to partner with a [---] service provider like your life depends on it. Sinchs emergency services automatically pass the precise location so calls can be routed to the correct public safety personnel for rapid dispatch of local police fire department or medical support. As of November [--] [----] an FCC order to update the rules to improve [---] reliability to support public safety has been created. See highlights of the new rules and detail how Sinch will be your best partner to comply with the new processes and"
YouTube Link 2023-02-13T20:01Z [----] followers, [---] engagements

"Ways of working - Changing trends Teamwork can be the key to achieving great milestones. 🤝 Nitin Singhal our Managing Director at Sinch India and Deepshikha Aggarwal our associate VP of Marketing in Noida came together to share their inspiring vision. They emphasized the importance of commitment and shared goals in creating a strong bond between the marketing and sales teams. 🚀 #Sinch #LifeAtSinch #Teamwork sinch mobile marketing sms rcs Life at Sinch work culture teamwork collaboration sinch mobile marketing sms rcs Life at Sinch work culture teamwork collaboration"
YouTube Link 2023-08-09T18:16Z [----] followers, [---] engagements

"How to use Smart Conversations Learn how Sinch Smart Conversations uses AI to make messaging faster safer and more personalizedwithout any heavy lifting from your dev team. In this short demo youll see how to: - Instantly detect sentiment intent and offensive language in real time - Automatically mask PII (like date of birth) to protect customer privacy - Route frustrated users directly to human agents for faster resolution - Enable these features in just a few clicks with no custom code required sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2025-06-25T16:36Z [----] followers, [--] engagements

"How Ivrnet powers 20M+ critical updates a month with Sinch Ivrnet helps municipalities schools and HOAs send millions of important alerts every month. To make sure those messages get through fast and reliably they teamed up with Sinch. In this video Jennifer McLean VP of Operations at Ivrnet shares how Sinch makes it easy to deliver real-time alerts manage everything in one place and get the support they need. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2025-09-15T13:43Z [----] followers, [---] engagements

"What is RCS and why is it a game changer for messaging What is RCS and why is it a game changer for messaging Sinch Chief Evangelist & Co-Founder Robert Gerstmann explains: RCS Messaging Potentials ➡ Enriched SMS Communication: Brands can easily enhance their SMS communication with RCS. The cost is similar but messages are branded with logos and company profiles and rich media can be utilized. ➡ Improved Anti-Fraud Measures: Companies use verified profiles to send RCS messages significantly reducing the risk of fraud and building trust. ➡ Conversational Messaging: Brands can effortlessly"
YouTube Link 2024-07-18T12:47Z [----] followers, [----] engagements

"MEF MWC19 Member Interview Sinch Robert Gerstmann Robert Gerstmann is at MWC19 talking about our journey to consolidate the companys position as the worlds largest enterprise messaging provider. MWC19 Sinch Messaging Robert Gerstmann MEF MWC19 Sinch Messaging Robert Gerstmann MEF"
YouTube Link 2019-07-02T15:47Z [----] followers, [---] engagements

"How OzMobiles got 3000% ROI on marketing spend by using Sinch Engages SMS with Shopify See how OzMobiles a leading refurbished mobile phone retailer boosted marketing results using Sinch Engage's top-rated secure SMS platform (formerly MessageMedia). This case study shows how founder Tim Duggal achieved 3000% ROI on a single Valentine's Day campaign while saving $10-15K per year on marketing costs. Key Takeaways: - How one SMS campaign generated [---] sales with 3000% ROI - How Sinch Engages Shopify SMS integration provides precise ROI measurements automatically - Why integrated reporting made"
YouTube Link 2025-04-04T02:12Z [----] followers, 12.7K engagements

"No Frills Just Results 🚀 - SparkToro & Sinch Mailgun #Email Discover how SparkToro simplifies their email processes with Sinch Mailgun. In this short clip Casey Henry CTO of SparkToro discusses how the ease and reliability of Sinch's service supports their business operations. By using Sinch Mailgun SparkToro has streamlined their email delivery without any complications allowing them to focus more on their core mission of helping businesses understand their target audiences. Read the full story here: https://www.sinch.com/insights/customer-stories/sparktoro/ sinch CPaaS email API Sinch"
YouTube Link 2024-08-07T14:35Z [----] followers, [---] engagements

"Telemedia Viewpoint: Sinch Sinch talks about who is using RCS and why at Mobile World Congress [----]. Sinch brings businesses & people closer with tools enabling personal engagement. Our cloud communications platform reaches every mobile phone on the planet in seconds or less through mobile messaging or voice & video calling. Sinch MWC19 TELEMEDIA VIEWPOINT RCS mobile world congress mobile world congress [----] mobile world congress barcelona rich communication rich communication services why rcs we are sinch Sinch MWC19 TELEMEDIA VIEWPOINT RCS mobile world congress mobile world congress 2019"
YouTube Link 2019-07-05T12:27Z [----] followers, [---] engagements

"Sinch Contact Pro: Deep Dive into handling phone calls and call backs in Communication Panel This is a Deep Dive training video for Sinch Contact Pro. This covers various scenarios around handling calls and call backs in Communication Panel. You can find more information on Communication Panel in our documentation here: https://docs.cc.sinch.com/cloud/communication-panel/en/index.html sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2022-04-25T06:18Z [----] followers, [----] engagements

"Omnichannel customer journey with Sinch Do you want to boost conversions and customer loyalty with rich personalized campaigns on any channel At Sinch we'll help you build continuous conversations across every touchpoint from marketing to sales and customer support and turn customers into your biggest brand boosters sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2023-05-30T13:11Z [----] followers, [---] engagements

"Sinch Contact Pro Reply Templates Learn about reply templates (sometime also known as 'snippets' or 'canned responses') in Sinch Contact Pro. Reply templates provide contact center agents with a library of reusable templates to help save time and improve accuracy when corresponding with customers via text-based channels such as Web chat email SMS and messaging apps. For more information see our documentation here: https://docs.cc.sinch.com/ Also more details on the product itself you can find on our website: https://www.sinch.com/products/customer-engagement/contact-pro/ sinch mobile"
YouTube Link 2022-01-27T15:32Z [----] followers, [---] engagements

"SMS marketing questions: Recommended best platform CPaaS Support #smsmarketing Alfredo Salkeld is a Brand Director at Sinch and the host of the Shoestring podcast where he offers free marketing advice to small businesses. On this episode of CPaaS Support Alfredo answers real questions about SMS marketing from Reddit Twitter Quora and more. Is SMS marketing worth the investment Do you need to collect opt-in for SMS marketing What can you send other than discounts Find out all this and more Want to learn more about SMS marketing Subscribe to the Shoestring podcast by Sinch. 🔗 Spotify:"
YouTube Link 2024-07-05T13:30Z [----] followers, [----] engagements

"Conversational AI & e bikes - The VanMoof journey Fenne de Beer VanMoof & Catarina Ribeiro Sinch In the first edition of the Conversational AI Fest the live digital event organized by Sinch brought together AI specialists marketers and businesses to discuss the current state of Conversational AI key trends and how the technology is already helping businesses grow. Dutch e-bike company VanMoof is using an omnichannel chatbot called "Boost" from Chatlayer by Sinch to handle an increasing number of customer inquiries. Fenne de Beer Project Manager Service at VanMoof talks with Catarina Ribeiro"
YouTube Link 2022-11-03T11:00Z [----] followers, [----] engagements

"Somos Sinch: la plataforma de interaccin con el cliente lder en el mundo Es posible que no haya odo hablar de nosotros pero sin duda ha probado nuestra tecnologa Te ayudamos a conectarte con tu audiencia en sus propios trminos: cuando donde y como quieran. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2022-06-15T18:25Z [----] followers, [---] engagements

"Success through strong Culture - #lifeatsinch Organizational culture is defined as the shared values attitudes and rites that characterize an organization. It impacts from how the company makes decisions to how employees interact with each other. Creating a strong company culture is more than defining values. You need to be as intentional about the process as you do when hiring employees itmust be lived day in and day out. At Sinch our culture is constantly emerging. It is in our people our products and our messaging.Its how you feel when you walk into the office how our team interacts and"
YouTube Link 2023-02-01T15:06Z [----] followers, [---] engagements

"Automatic case creation with Sinch Chatlayer Voicebot sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2025-08-02T01:18Z [----] followers, [---] engagements

"Director of Enterprise discovers Sinch RCS At Hubspot INBOUND we introduced marketers to the future of texting. It's called RCS and it's more secure interactive and efficient. Visit our channel to learn more. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2025-01-02T17:01Z [----] followers, [---] engagements

"How Constant Supply uses SMS to simplify customer communications Constant Supply helps online brands with everything from on-demand printing to brand consulting. The custom nature of their work means they need an easy way to reach customers at scale. At Retail Fest [----] Kate Christopher (Sinch's Head of Marketing ANZ) caught up with Constant Supply's Director and Co-founder Adam Blackburn to chat about how they use automated SMS to stay connected with customers. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2025-09-02T20:22Z [----] followers, [--] engagements

"Meet the Engineers Behind the Future of Text Messaging (RCS) For our customers registering for RCS is as simple as answering a few questions. But behind this simple experience lies sophisticated engineering that handles the complexity of agent provisioning message routing and carrier integrations. In this video step behind the curtain at Sinch and meet the team that transformed a complex technical process into an intuitive dashboard experience. 🔗 Want to learn more about RCS Visit our website for guides resources and success stories: https://sinch.com/rcs/ About Sinch Sinch is the Customer"
YouTube Link 2024-11-04T14:00Z [----] followers, 10.3K engagements

"It's so easy - Sinch Mobile Marketing Magazine David Murphy talks to Robert Gerstmann about the companys recent rebrand and the changing nature of customer engagement. Sinch Robert Gertsmann Customer Engagement Rebrand Mobile Marketing CLX communications mobile marketing personalized messaging rcs mobile messaging sinch api mobile engagement Sinch Robert Gertsmann Customer Engagement Rebrand Mobile Marketing CLX communications mobile marketing personalized messaging rcs mobile messaging sinch api mobile engagement"
YouTube Link 2019-07-05T11:29Z [----] followers, [----] engagements

"Get started with Sinch SMS Watch this step-by-step tutorial to familiarize yourself with the basics of SMS and to learn how easy it is to send your first message with Sinch. Sign up to the Sinch Dashboard and get started today: https://www.sinch.com/sign-up/ To learn more about our SMS products take a look at the Sinch SMS Product page: https://www.sinch.com/products/apis/messaging/sms/ #Sinch #SMS #tutorial sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2023-12-13T18:11Z [----] followers, [----] engagements

"The power of Sinch Voice Verification A robust mobile and landline number verification method with one simple phone call We've got it Enhance your platform security and adjust voice prompts to the users location customs and language. With Sinch Voice Verification the user receives an incoming phone call with a voice code delivered by text-to-speech software. The user enters the code manually to get system access. Benefits: - Enterprise-grade platform - Direct-to-carrier network with 450+ direct connections - High security standards Let's discuss how Sinch can help you Get in touch with us"
YouTube Link 2021-05-17T10:25Z [----] followers, [----] engagements

"RCS: Are Marketers Ready Sinch at INBOUND [----] The Sinch team attended INBOUND a three-day conference dedicated to the latest trends and tactics in marketing sales and AI. Our mission Find out whether or not brands are ready for RCS. Don't know what RCS is Don't panic. That's why we're here. RCS is a messaging protocol that offers rich chat features like video images and other interactive elements. It's like SMS but safer more interactive and more efficient. 🔗 Want to learn more about RCS Visit our website for guides resources and success stories:"
YouTube Link 2024-09-30T15:01Z [----] followers, 191.7K engagements

"Sending RCS messages with Conversation API Ready to start sending RCS messages with Sinch After registering your sender agent with us here's a video tutorial to guide you through the set up process on the Sinch Dashboard. Learn how to send different types of RCS messages from the developer perspective and review what that looks like in real-time when it comes to what your customer will be seeing on their handset. Get more developer documentation to build your business' RCS experience here: https://developers.sinch.com/docs/conversation/channel-support/rcs #RCS #ConversationAPI #tutorial sinch"
YouTube Link 2024-07-18T12:45Z [----] followers, [----] engagements

"The past present and future of CPaaS Sinch was named a Leader in the [----] IDC MarketScape for CPaaS a report assessing companies in the market. Join Sinch's Chief Strategy Officer Thomas Heath and Chief Marketing Officer Jonathan Bean as they explore the current dynamics of the CPaaS landscape. Gain valuable insights into variety of topics from optimizing your data to elevate customer experience to harnessing the potential of AI and much more. Don't miss this captivating conversation on the past present and future of CPaaS. To read more about it click here:"
YouTube Link 2023-06-19T12:54Z [----] followers, [---] engagements

"Learn how Courir achieved 137% ROI with RCS Courir is one of Europe's leading footwear retailers with over [---] stores. For more than eight years they have been working with Sinch to drive sales through innovative mobile messaging. Their latest experiment RCS. Read the full story here: https://sinch.com/customer-stories/courir-steps-up-sales-with-innovative-messaging/ Courir leveraged Rich Communication Services (RCS) messaging to boost back-to-school sales achieving a 137% return on investment. Their RCS campaign implemented with the help of Sinch significantly improved click-through rates"
YouTube Link 2024-11-26T21:39Z [----] followers, 31.8K engagements

"Why Sinch SMS Verification is right for your business SMS Verification is a secure phone number verification method using the power of text messaging. Increase conversion prevent fraud and scale globally with Sinch SMS Verification Simply send a one-time passcode via SMS for users to type in during sign up login or transaction approvals in your mobile or web application. Why Sinch you ask - Enterprise-grade platform - Direct-to-carrier network with 450+ direct connections - High security standards Let's discuss how Sinch can help you Get in touch with us here: https://www.bit.ly/3oe4fZH Eager"
YouTube Link 2021-05-17T10:22Z [----] followers, [----] engagements

"Sinch Conversation API: your gateway to a better mobile customer experience Strengthen relationships with your customers using Sinch Conversation API Chat to your customers over the channels they already love. and expand your marketing reach break down barriers to purchase and upgrade your customer service With the widest selection of channels on the market and simple integration Sinch Conversation API helps you deliver a world-class mobile customer experience quickly and efficiently. So what are you waiting for Click here to learn more:"
YouTube Link 2021-11-01T11:53Z [----] followers, [----] engagements

"Sinch [----] annual report Part [--] #Sinch Here at Sinch we dream big and make great things happen and it shows in our results. Our [----] annual report is here and its a testament to the impact of our hard work and dedication to enabling meaningful customer connections. Sinch develops cloud-based digital tools that help businesses engage with their customers and enhance the customer experience. Together were pioneering the way the world communicates 🚀✨ Check out the video and dive into our annual report to explore our [----] achievements. Read the full report: https://lnkd.in/djK7dUuK #Sinch"
YouTube Link 2024-04-24T12:11Z [----] followers, [---] engagements

"Sinch Contact Pro: Communication Panel overview This video gives an overview of the Communication Panel in Sinch Contact Pro. The Communication Panel is the agent's user interface for handling customer conversations. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2022-02-04T13:46Z [----] followers, [----] engagements

"Sinch Voice Bot Demo Unlock the power of voice with our Sinch Voice Bot using Sinch's Chatlayer and Programmable Voice solutions Watch the video so that you can learn step-by-step how to build a Sinch Voice Bot that can engage inform and delight your customers Book a demo: https://engage.sinch.com/lp/en-demo-chatlayer #Sinch #VoiceBot sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2023-04-20T15:20Z [----] followers, [----] engagements

"Employee experience: One global platform #LifeAtSinch At Sinch we're not just about hiring incredible people. We're all about fostering their growth and supporting them every step of the way. Filip Sjogren our Head of Global Compensation and Benefits shares his insights on how our team thrives during Sinch's global expansion. 🚀 sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2023-07-13T12:55Z [----] followers, [---] engagements

"Sinch Contact Pro - Dashboard This video gives you an overview of the Dashboard in Sinch Contact Pro. The Dashboard shows you what is going on right now in your contact center as well as allowing you to drill into the details. You can also find the documentation here: https://docs.cc.sinch.com/cloud/supervisor-dashboard/en/index.html sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2022-03-28T10:09Z [----] followers, [----] engagements

"Sinch Contact Pro - Deep Dive into handling emails in Communication Panel The video takes you through various scenarios for handling emails within Communication Panel. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2022-07-15T05:27Z [----] followers, [----] engagements

"When is RCS coming to iPhone RCS is now available on iPhones in multiple countries. In this video Miriam Liszewski from Sinch breaks down everything you need to know: where RCS is live which version of iOS you need (hint: it starts with iOS 18) and how adoption is rolling out gradually carrier by carrier. If youre wondering when Apple devices will support richer messaging between iOS and Android devices this video will answer what you need to know. Apples RCS support means features like read receipts typing indicators high-resolution media and suggested replies are finally coming to the"
YouTube Link 2025-05-05T13:15Z [----] followers, [--] engagements

"Sinch [----] annual report Part [--] #Sinch Here at Sinch we dream big and make great things happen and it shows in our results. Our [----] annual report is here and its a testament to the impact of our hard work and dedication to enabling meaningful customer connections. Sinch develops cloud-based digital tools that help businesses engage with their customers and enhance the customer experience. Together were pioneering the way the world communicates 🚀✨ Check out the video and dive into our annual report to explore our [----] achievements. Read the full report: https://lnkd.in/djK7dUuK #Sinch"
YouTube Link 2024-04-24T12:15Z [----] followers, [--] engagements

"Sinch Engage + HubSpot: Easy powerful integration for SMS MMS RCS & WhatsApp Bring SMS MMS WhatsApp and now RCS into your existing HubSpot workflows with Sinch Engage - a HubSpot Essential App Partner. Our native integration empowers your team to send automate and manage text-based communication directly from your HubSpot workspace - no extra apps or tools needed. About our top-rated HubSpot & Sinch Engage integration: - Send messages from any HubSpot contact company or deal record - Easy no-code setup with 24/7 expert support - Trusted SMS provider with enterprise-grade reliability"
YouTube Link 2025-09-26T18:34Z [----] followers, [---] engagements

"Omnichannels -- Ensuring a positive user experience Director of Financial Services at Sinch Alejandro Murcia highlights the benefits and opportunities presented by omnichannel services to leverage data and ease communications for financial services organizations"
YouTube Link 2023-10-30T13:02Z [----] followers, [--] engagements

"Why top banking companies are cashing in on RCS In this episode of Customer Success Confidential Alexa Davidovic (Sinchs Head of Financial Services Accounts) shares how a leading bank brand is using messaging to enhance customer experience and stay ahead of the competition. In this video: Follow Alexa on LinkedIn - https://www.linkedin.com/in/alexa-davidovic-33098456/"
YouTube Link 2025-06-02T17:30Z [----] followers, [--] engagements

"WhatsApp Business ou WhatsApp API"
YouTube Link 2024-02-08T17:50Z [----] followers, [---] engagements

"Using a curious mindset to drive personal growth 🔍 Curiosity is what helps us to continuously learn and develop ourselves Brian West CFO of the Sinch Voice Business Unit totally backs this. Being open-minded in our fast-changing world is a must. It shows you're dedicated to self-growth building resilience and handling hard situations. 🚀 #Sinch #LifeAtSinch #personaldevelopment"
YouTube Link 2023-08-23T17:07Z [----] followers, [--] engagements

"Sinch Contact Pro with Chatlayer and AskFrank This video shows some cool features with Sinch Chatlayer voicebot and Sinch AskFrank digital assistant integrated with Sinch Contact Pro"
YouTube Link 2022-06-22T12:46Z [----] followers, [----] engagements

"Business messaging - Code of conduct Sinch Co-founder and Chief Evangelist Robert Gerstmann discusses the importance of trust in SMS channels and why its a significant driving force in the business messaging industry. Its why the Code of Conduct was created to ensure that there are guiding principles governing industry behavior"
YouTube Link 2023-10-30T13:26Z [----] followers, [---] engagements

"Suporte 24/7 Sinch"
YouTube Link 2024-07-18T17:33Z [----] followers, [--] engagements

"Strategies - The Win Together spirit #LifeAtSinch Living our values is part of our strategy to be successful Working at Sinch means being in a dynamic and challenging environment. Searching for answers being in contact with people from all over the world and making it happen is part of our daily routine. That's why teamwork is fundamental In this video from the #lifeatsinch series our Sinchers Pedro Neri Tech Leader and Roger Bloise Infrastructure Analyst talk about what it's like to live our Win Together value. Watch the video below"
YouTube Link 2023-05-16T18:58Z [----] followers, [--] engagements

"Will RCS replace iMessage Will Apple switch from iMessage to RCS Not quite. In this video Sinch's Miriam Liszewski explains how RCS will complement not replace iMessage. While RCS will upgrade Android-to-iPhone chats from SMS to a richer more interactive experience iMessage will remain the default for Apple-to-Apple conversations. RCS brings features like read receipts typing indicators and high-quality media to cross-platform chats between Android and iPhone users. However iMessage will continue to serve iPhone-to-iPhone conversations and Apple hasnt suggested it would transition its users"
YouTube Link 2025-05-05T13:19Z [----] followers, [--] engagements

"The state of customer communications - Pillar 3: Safe"
YouTube Link 2025-07-04T06:32Z [----] followers, [--] engagements

"The state of customer communications - Pillar 2: Informed"
YouTube Link 2025-07-04T06:32Z [----] followers, [--] engagements

"If these companies used RCS Miriam Liszewski suggests potential RCS use cases for various business types"
YouTube Link 2025-04-15T07:48Z [----] followers, [--] engagements

"Does Verizon have RCS messaging on iPhone Yes Verizon supports RCS messaging on both Android and iPhone. In this short video Sinchs RCS Product Owner Miriam Liszewski explains how carriers like Verizon and T-Mobile have enabled RCS for Business across devices including iPhones. Its a big step forward in making branded app-like messaging directly in the native messaging app more accessible across carriers and operating systems. For brands launching RCS campaigns this means broader reach and more consistent experiences no matter what devices they use. As Apple has been rolling out RCS support"
YouTube Link 2025-05-05T13:14Z [----] followers, [--] engagements

"Organize & Manage Contacts in Sinch Engage Easily manage your customer contacts with Sinch Engage. Learn how to add segment and personalize messaging for better engagement. Learn more at https://sinch.com/engage/"
YouTube Link 2025-02-06T10:43Z [----] followers, [--] engagements

"The Power of RCS Analytics Discover how RCS messaging provides valuable insights that SMS can't offer. Lars Novak Director of Engineering reveals how brands can track message delivery reading times and user interactions to optimize their communication strategies and improve customer engagement"
YouTube Link 2024-12-11T18:00Z [----] followers, [--] engagements

"3 ways AI is supercharging CPaaS From accelerated innovation to smart automated conversations and deeper customer insights AI is unlocking exciting opportunities in customer communications and were ready to help our customers seize them Sinch Chief Evangelist & Co-Founder Robert Gerstmann explains ways AI is supercharging CPaaS. 🔗 How AI and CPaaS are changing the conversation: https://www.sinch.com/blog/smart-talk-how-ai-and-cpaas-are-changing-conversation/ ➡ Increased Productivity for Software Engineers: AI significantly boosts the efficiency of software engineers making the software"
YouTube Link 2024-07-01T22:00Z [----] followers, [---] engagements

"Two-factor authentication why use it Director of engineering RTC at Sinch Tina le Grand discusses why two-factor authentication (2FA) is an essential step to protect customers by simply sending a one-time password (OTP) to their mobile phones. Companies and users win and so does their data when its protected against bad actors with 2FA"
YouTube Link 2023-07-12T08:36Z [----] followers, [---] engagements

"Messaging neu gedacht: Sicher und interaktiv mit RCS (Rich Communication Services) Was ist eine RCS-Nachricht und welche Vorteile bietet das fr Unternehmen Nutzen Sie die volle Kraft von RCS (Rich Communication Services) In diesem Webinar erfahren Sie von Google Telekom Deutschland und Sinch alles ber das Thema Was ist eine RCS-Nachricht Was sind die Vorteile von RCS Wie knnen Unternehmen RCS erfolgreich nutzen RCS-Nachrichten: Verbessern Sie die Kommunikation mit Ihren Kunden 🛡 Verifizierte Absender-Profile fr Unternehmen verhindern Identittsdiebstahl und garantiert die Authentizitt der"
YouTube Link 2024-07-23T07:38Z [----] followers, [----] engagements

"Why Channel-First Thinking Is Dead [----] Trends Report Leading companies are abandoning channel-first thinking for context-first orchestration. Learn how factors like message urgency cost and customer preference are reshaping communication strategy. Part [--] of our series on about trends shaping digital customer communications in [----]. About Sinch Sinch is the Customer Communications Cloud. Whether you need to verify users or craft omnichannel campaigns Sinch makes it simple. With our suite of APIs ready-to-use applications and tailored solutions you can easily reach your customers through"
YouTube Link 2025-01-14T14:34Z [----] followers, [--] engagements

"Is RCS HIPAA compliant Can you use RCS in healthcare In this video Miriam Liszewski from Sinch answers a common question: Is RCS HIPAA compliant Spoiler: it's not. However that doesnt mean RCS is off the table for healthcare providers. There are still plenty of powerful ways to use RCS in healthcare where HIPAA doesnt apply. Think appointment reminders prescription refill prompts and general patient engagement. These types of messages dont involve personal data and are fair game for RCS. RCS offers branded messaging verified sender profiles and richer more interactive experiences than SMS. It"
YouTube Link 2025-05-05T13:30Z [----] followers, [--] engagements

"Turn Every Message Into Revenue [----] Trends Report From flight cancellations to order confirmations learn how basic notifications are evolving into revenue opportunities. Sean O'Neal and Robert Gerstmann discuss the future of conversational AI and RCS messaging. Part [--] of our [----] trends series. See all trends here: https://sinch.com/blog/7-trends-that-will-transform-digital-customer-communication-in-2025/"
YouTube Link 2025-01-14T14:34Z [----] followers, [---] engagements

"Navigating digital evolution for a better CX with Michael Elschenbroich from stylink In the latest episode of CX Education host Sunny Dhami sits down with Michael Elschenbroich the CEO of stylink. Michael shares his intriguing journey tracing his steps from the early days of founding a digital agency to steering the helm at stylink. His experiences in digital and social media marketing shine through as he reflects on his days as a WordPress blogger. Michael shares stories about being one of the first Twitter users in Western Germany highlighting his foresight in recognizing the potential of"
YouTube Link 2023-09-20T09:53Z [----] followers, [---] engagements

"Manage Customer Conversations Sinch Engage Inbox Stay on top of customer conversations with the Sinch Engage Inbox. This video explains how to track manage and respond to messages efficiently in one central place. Learn more at https://sinch.com/engage/"
YouTube Link 2025-02-06T10:33Z [----] followers, [--] engagements

"iOS [--] and What It Means for RCS On Monday September 16th Apple released iOS [--] which includes P2P RCS support. This marks a major milestone in the history of messaging. It is a stepping stone toward RBM the business version of RCS which will transform the way businesses interact with customers. RBM provides a more secure interactive messaging experience. In this video Robert Gerstmann Sinchs Co-founder and Chief evangelist shares his thoughts on the iOS release and why brands should be excited about whats to come. 🔗 Want to learn more about RCS Visit our website for guides resources and"
YouTube Link 2024-09-17T16:12Z [----] followers, 43.6K engagements

"RCS is huge. Here's why. At Hubspot INBOUND we introduced marketers to the future of texting. It's called RCS and it's more secure interactive and efficient. Visit our channel to learn more"
YouTube Link 2024-12-11T20:15Z [----] followers, [--] engagements

"It's about value not cost [----] Trends Report The ROI of RCS and WhatsApp will be "many X that of SMS." Hear from Robert Gerstmann Jonathan Bean and Thomas Heath about why smart businesses are looking beyond per-message costs. The final part of our [----] trends series"
YouTube Link 2025-01-14T14:49Z [----] followers, [--] engagements

"Contact Pro Product Update Webinar June [----] See whats new in Contact Pro and how it can help your team do more with less. In this webinar we walk through real demos of the latest features including: - AI-generated call and chat summaries automatically synced to your CRM - Real-time translation that lets agents support any customer in any language - A new mobile app for iOSso your agents can respond on the move - Smoother video escalations layered on voice calls for faster issue resolution If youre looking for ways to simplify operations increase agent productivity or just make your customer"
YouTube Link 2025-06-20T17:10Z [----] followers, [--] engagements

"What does RCS stand for RCS stands for Rich Communication Services and its the next generation of text messaging. A major upgrade to traditional SMS RCS brings a host of new features like branded messages interactive buttons images read receipts and typing indicators all integrated directly into a users native texting app. In under a minute Sinchs Miriam Liszewski explains what RCS means how it works and why it matters for businesses and consumers alike. For businesses RCS offers a richer more engaging way to connect than SMS making text-based interactions more dynamic and valuable. For"
YouTube Link 2025-05-05T13:16Z [----] followers, [--] engagements

"Digital transformation in banking - keeping up with tech Director of Financial Services at Sinch Alejandro Murcia discusses why banks need to stay agile to ensure they have the capabilities to keep up with customer expectations in the increasingly digitalized banking world"
YouTube Link 2023-05-10T12:05Z [----] followers, [---] engagements

"How RCS messaging fights fraud Matt Ramerman talks about how RCS messaging helps fight fraud in the mobile messaging space"
YouTube Link 2025-04-15T07:42Z [----] followers, [--] engagements

"The state of customer communications - Pillar 4: Happy"
YouTube Link 2025-07-04T06:32Z [----] followers, [--] engagements

"Conectando Negcios: as mais recentes atualizaes do WhatsApp para empresas Listas Botes e at pagamentos dentro do app o WhatsApp oferece cada dia mais funcionalidades para as empresas se conectarem com os seus clientes Confira nesse episdio quais so as mais recentes"
YouTube Link 2023-12-01T15:05Z [--] followers, [--] engagements

"Webinar: Personalized conversations for better customer engagement Discover how personalization and conversations in marketing and sales drive digital conversions and customer loyalty. Head of product marketing at Sinch Sunny Dhami and director of product marketing at Treasure Data James Riseman unlocked the value of customer data in communication and dived into the role of conversations at different customer touchpoints from marketing to sales and customer service"
YouTube Link 2022-07-20T10:30Z [----] followers, [---] engagements

"The Secret Behind Clarins' 2.5x Engagement Boost Discover how Clarins Europes leading skincare brand used RCS messaging to create more personalized interactive customer experiences and boosted engagement by 2.5x. In this behind-the-scenes look from Clarins' headquarters in Paris see how the brand teamed up with Sinch to test Rich Communication Services (RCS) during their biggest campaigns and why it paid off. With a 79% read rate and a 22% click-through rate RCS helped Clarins stand out in a competitive beauty market and connect with customers in a whole new way. Read the full story here:"
YouTube Link 2025-05-12T14:39Z [----] followers, [---] engagements

"Chatlayer.ai: Natural Language Processing - the basics In this video series we will guide you in building the best possible chatbot on the Chatlayer.ai platform. In this video we will dive into NLP (Natural Language Processing) what it means and how your bot uses it to understand your customers. ----------------------------------- Chatlayer.ai a Sinch company provides a platform for business users to build their own A.I. powered chatbots. At Sinch we're not just experts in messaging.were #1. Our cloud communications platform reaches every mobile phone on the planet - in seconds or less. Our"
YouTube Link 2020-10-13T11:24Z [----] followers, [----] engagements

"CPaaS: Enhanced tools and capabilities transforming business Sinch's CMO Jonathan Bean and CSO Thomas Heath discuss how the evolution of low- and no-code tools have enabled company stakeholders to leverage the power of CPaaS"
YouTube Link 2023-10-30T13:01Z [----] followers, [--] engagements

"Minimizing fraud with RCS (Rich Communication Services) Can RCS minimize fraud You bet Join Stuart Mitchell and Sinch Director of Product Management SMS and MMS Marijn Geurts as they discuss how the tightly controlled ecosystem that RCS inhabits stops fraud in its tracks. Join Stuart and Marijn as they shed light on the powerful capabilities of RCS in combating fraud and ensuring a safer messaging experience for all. They explore how the tightly controlled ecosystem of RCS prevents spam fraud and phishing on SMS channels by implementing stricter controls and authentication measures. Key"
YouTube Link 2024-02-05T16:50Z [----] followers, [---] engagements

"RCS Deep Dive: How to get started with RCS today You know RCS is a big deal.but do you actually know what RCS is 'Cuz we do RCS is gaining traction and offers a more dynamic and engaging platform compared to SMS with Apple (iOS) joining the RCS landscape in the future. Join our experts Matt Ramerman President of Sinch for Marketing and Michael Ahearn VP Customer Development & Strategy for a deep dive into how RCS works and how you can start using it today. You'll discover: The latest RCS news since Apples announcement Beyond buttons and carousels - the deeper mechanics of RCS Step-by-step"
YouTube Link 2024-02-16T07:10Z [----] followers, [----] engagements

"How to use Smart Conversations Learn how Sinch Smart Conversations uses AI to make messaging faster safer and more personalizedwithout any heavy lifting from your dev team. In this short demo youll see how to: - Instantly detect sentiment intent and offensive language in real time - Automatically mask PII (like date of birth) to protect customer privacy - Route frustrated users directly to human agents for faster resolution - Enable these features in just a few clicks with no custom code required"
YouTube Link 2025-06-23T14:50Z [----] followers, [--] engagements

"Automation and personalization in banking leveling up There is a growing need for automation with traditional banks. James Doherty Business Development Lead for Financial Services at Sinch discusses how legacy banks can level up their service to customers using rich media notifications over SMS or any other channel they prefer. And if you want to know more about the future of customer engagement in banking check out our complete guide here: https://www.sinch.com/blog/conversational-banking/"
YouTube Link 2023-06-12T08:43Z [----] followers, [---] engagements

"Sinch Talks - Farmacias en WhatsApp Est confirmado Meta lanz oficialmente el uso de la API de WhatsApp para el segmento de farmacias en Mxico y Amrica Latina. Conoce todos los detalles con los expertos de Meta y Sinch"
YouTube Link 2022-11-14T14:22Z [----] followers, [--] engagements

"Explorando Google Messages RCS y su transformacin en la comunicacin empresarial Google Messages RCS (Rich Communication Services o Servicios de Comunicacin Enriquecidos) se est conviritiendo en uno de los canales de mensajera ms populares cules son los beneficios cmo ayuda a las empresas a mejorar la comunicacin con sus clientes En este episodio de Silvia Barrera Go to Market Lead para Google Mxico y Jos Luis Beauperthuy Operator Relations Specialist en Sinch Latam exploran todas las posibilidades que ofrece RCS qu es cmo implementarlo para comenzar a potenciar las conversiones en tu negocio"
YouTube Link 2024-01-18T21:25Z [----] followers, [--] engagements

"Create & Send Campaigns with Sinch Engage Run effective SMS and messaging campaigns with Sinch Engage. This short video shows you how to create schedule and manage campaigns to reach your audience seamlessly. Learn more at https://sinch.com/engage/"
YouTube Link 2025-02-06T10:19Z [----] followers, [--] engagements

"Sinch SMS for Zoho"
YouTube Link 2025-06-17T23:56Z [----] followers, [--] engagements

"Sinch Talks - Ecommerce y Retail Acompanos en este webinar donde te presentaremos el caso de xito de Calzzapato una empresa mexicana que evolucion sus procesos de atencin al cliente incrementando exponencialmente sus resultados con WhatsApp"
YouTube Link 2022-10-17T20:51Z [----] followers, [---] engagements

"Reducing patient wait times with an AI voice bot MINDD #Responsetime Discover how Moet Ik Naar De Dokter (MINDD) a Dutch medical technology company is improving patient experiences with conversational AI. Together with Sinch they developed an advanced voice chatbot that effectively triages patient calls ensuring urgent cases receive immediate attention. The voice bot then poses a series of questions created by medical professionals to triage callers based on symptom severity. The NLP model is trained to recognize over [--] different medical issues and the system will prioritize calls"
YouTube Link 2024-06-25T07:43Z [----] followers, [--] engagements

"Chatlayer.ai: Advantages of Chatbots In this video series we will guide you in building the best possible chatbot on the Chatlayer.ai platform. Our second video covers the main advantages of chatbots and why you should build one. ----------------------------------- Chatlayer.ai a Sinch company provides a platform for business users to build their own A.I. powered chatbots. At Sinch we're not just experts in messaging.were #1. Our cloud communications platform reaches every mobile phone on the planet - in seconds or less. Our suite of products and solutions enables you to engage your customers"
YouTube Link 2020-09-25T10:52Z [----] followers, [----] engagements

"How SAP Emarsys scales personalized messaging with Sinch What happens when a top customer engagement platform teams up with a global messaging provider In this video Lucas Bergstrm from SAP Emarsys and Anna Augsburger from Sinch talk about how we're helping brands connect with millions of customers reliably and at scale across channels like SMS MMS RCS and WhatsApp. Emarsys relies on Sinch's consultative support and seamless integration to help their customers deliver personalized messaging experiences all around the world"
YouTube Link 2025-05-20T21:14Z [----] followers, [---] engagements

"Why E-Commerce Brands Should Be Using RCS What if customers could complete their purchase without leaving their SMS inbox Miriam Liszewski Sinch's RCS Commercial Product Manager shares how e-commerce brands can turn basic SMS abandoned cart reminders into interactive shopping experiences with RCS. See how RCS makes it easier for customers to: ✓ Recognize and trust the sender ✓ View product images right in the message ✓ Check out instantly with built-in payment options like Google Pay"
YouTube Link 2025-06-09T19:57Z [----] followers, [--] engagements

"RCS vs SMS - The power of rich media Matt Ramerman talks about the advantages of RCS over SMS messaging"
YouTube Link 2025-04-15T07:44Z [----] followers, [--] engagements

"Na telinha e no celular: o poder do WhatsApp na maior emissora do pas O WhatsApp est revolucionando a comunicao da maior emissora do pas Nesse episdio do Smart Conversations Leticia Nobre recebe Juliana d'Arde e Eduardo Wolff do marketing da TV Globo para falar sobre o impacto da ferramenta na relao com o pblico estratgias de engajamento e o futuro da TV interativa"
YouTube Link 2025-03-31T15:28Z [----] followers, [--] engagements

"This Is How Pharmacies Should Be Using RCS Miriam Liszewski Sinch's RCS Commercial Product Manager shares how pharmacies and healthcare providers can use RCS to make prescription refills easier and more secure. See how RCS helps patients: ✓ Confirm a refill with just one tap ✓ Get directions to their local pharmacy ✓ Feel confident the message is really from their provider Plus pharmacies get read receipts and delivery tracking something SMS cant offer"
YouTube Link 2025-06-09T20:04Z [----] followers, [--] engagements

"Sinch Talks - Videos personalizados no WhatsApp"
YouTube Link 2022-12-07T17:53Z [----] followers, [---] engagements

"How RCS is making messaging more secure For years SMS relied on anonymous short codes leaving room for fraud and trust issues. But with RCS were closing those gaps. Verified sender info means customers can trust whos reaching out. And with the ability to make payments directly within the channel brands can move seamlessly from conversation to transaction within the message thread. This transformation is powered by trust and reliability"
YouTube Link 2024-12-05T18:00Z [----] followers, [---] engagements

"The state of customer communications - Pillar 1: Engaged"
YouTube Link 2025-07-04T06:32Z [----] followers, [--] engagements

"Everything you need to know about RCS in [--] minutes Sinch Discover how RCS (Rich Communication Services) is expanding what's possible with business messaging by enabling more engaging interactive and secure customer experiences right in their native messaging inbox. In this video we break down: ✓ The difference between SMS RCS and RBM ✓ What RCS Business Messaging (RBM) is and how it works ✓ Interactive features that create app-like experiences ✓ How verified sender status protects your customers ✓ Simple steps to get started with RCS 🔗 Want to learn more about RCS Visit our website for"
YouTube Link 2025-01-29T13:58Z [----] followers, [----] engagements

"Omnichannels - Positive user experiences #shorts Director of Financial Services at Sinch Alejandro Murcia discusses why an omnichannel solution helps banks offer their customers quick convenient answers to their most pressing questions creating positive experiences"
YouTube Link 2023-11-01T13:36Z [----] followers, [--] engagements

"Chatlayer.ai: Responding to your customers In this video series we will guide you in building the best possible chatbot on the Chatlayer.ai platform. Understanding your customers is not enough. In this video we will explore how you can choose what the bot answers after detecting an intent. Furthermore we'll look into how to ask for and save input from your users. ----------------------------------- Chatlayer.ai a Sinch company provides a platform for business users to build their own A.I. powered chatbots. At Sinch we're not just experts in messaging.were #1. Our cloud communications platform"
YouTube Link 2020-10-16T09:50Z [----] followers, [----] engagements

"Digital communication increased engagement Business Development Lead for Financial Services at Sinch James Doherty discusses how digital channels are transforming the way companies communicate with customers - and vice versa - resulting in higher engagement"
YouTube Link 2023-07-14T11:59Z [----] followers, [---] engagements

"Discover Chatlayer.ai by Sinch How can you be there for your customers 24/7 without hiring even more support agents Easy with Chatlayer.ai by Sinch Our intuitive platform allows you to build clever AI bots no coding skills needed. Sign up for your free 30-day trial today: Https://Chatlayer.ai"
YouTube Link 2021-01-13T12:09Z [----] followers, [---] engagements

"Reducing patient wait times with an AI voice bot MINDD #GenerativeAI Discover how Moet Ik Naar De Dokter (MINDD) a Dutch medical technology company is improving patient experiences with conversational AI. Together with Sinch they developed an advanced voice chatbot that effectively triages patient calls ensuring urgent cases receive immediate attention. The voice bot then poses a series of questions created by medical professionals to triage callers based on symptom severity. The NLP model is trained to recognize over [--] different medical issues and the system will prioritize calls"
YouTube Link 2024-06-25T07:47Z [----] followers, [---] engagements

"Chatlayer.ai: Your First Bot In this video series we will guide you in building the best possible chatbot on the Chatlayer.ai platform. During our third video we will create a bot together. ----------------------------------- Chatlayer.ai a Sinch company provides a platform for business users to build their own A.I. powered chatbots. At Sinch we're not just experts in messaging.were #1. Our cloud communications platform reaches every mobile phone on the planet - in seconds or less. Our suite of products and solutions enables you to engage your customers like never before. Whether you're a"
YouTube Link 2020-09-25T11:05Z [----] followers, [----] engagements

"Get Started with Sinch Engage Free Trial Overview Discover how to make the most of your Sinch Engage Free Trial in just a few minutes. This quick guide walks you through key features helping you start messaging efficiently. Learn more at https://sinch.com/engage/"
YouTube Link 2025-02-06T09:51Z [----] followers, [--] engagements

"This Is What RCS Could Look Like for Your Bank Why should banks use RCS Miriam Liszewski RCS Commercial Product Manager at Sinch shows how adapting a basic SMS fraud alert to RCS helps increase customer trust. See the side-by-side comparison and learn how RCS makes it easier for customers to: ✓ Feel confident in who they're talking to ✓ Explore more of what your brand offers ✓ Take action"
YouTube Link 2025-06-09T19:47Z [----] followers, [--] engagements

"👀 Take a peek at Clarins' new RCS messages See how Clarins uses rich media buttons and branding in RCS to create a more premium customer experience. sinch mobile marketing sms rcs sinch mobile marketing sms rcs"
YouTube Link 2025-07-24T12:00Z [----] followers, [---] engagements

"Marketing expert learns about RCS At Hubspot INBOUND we introduced marketers to the future of texting. It's called RCS and it's more secure interactive and efficient. Visit our channel to learn more"
YouTube Link 2025-01-08T17:00Z [----] followers, [---] engagements

"AI will handle 10x the volume [----] Trends Report We sat down with Sinch leaders Laurinda Pang Sean O'Neal and Thomas Heath to discuss how AI will transform customer communications in [----]. Learn why customers prefer instant AI responses and how generative AI is enabling hyper-personalized engagement at scale"
YouTube Link 2025-01-14T14:50Z [----] followers, [--] engagements

"Somos a Sinch: a plataforma lder mundial de engajamento de clientes Voc pode no ter ouvido falar de ns - mas certamente j experimentou nossa tecnologia Ajudamos voc a se conectar com seu pblico em seus prprios termos quando onde e como eles quiserem. Prazer em conhec-lo - #WeAreSinch. https://www.sinch.com/"
YouTube Link 2022-04-28T20:41Z [----] followers, [----] engagements

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