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@HiltonHotels "We're partnering with @Hallmarkchannel to bring guests a merry Hilton holiday. Stay in a #CountdowntoChristmas themed suite completely decked out with custom decor and surprises. Suites available to book starting Nov. 7th"
X Link @HiltonHotels 2023-11-01T17:10Z 344.9K followers, 130.7K engagements

"If your Christmas wishlist looks like this: 🎄 Indulge in unique experiences 🎄 Visit sought after destinations 🎄 Stay in a winter wonderland where details are unmatched .then you know where to find us: ✨"
X Link @HiltonHotels 2023-11-08T14:46Z 344.9K followers, 237.2K engagements

"@wanderlaurst We're very sorry to hear this. We'd be happy to share you feedback with the hotel management team. Can you please DM with the stay details Thank you. -Miri"
X Link @HiltonHotels 2025-10-03T20:34Z 344.9K followers, XX engagements

"@timakin Hello - We're sorry to hear this kind of feedback Please send us a DM with more details to look into this further. - Huda"
X Link @HiltonHotels 2025-10-05T04:26Z 344.9K followers, XX engagements

"Hi Tommie. So sorry to hear about this. The card used when booking the reservation is just to hold the room. You are able to present that card at check in for payment or use another credit card if you would like. Please send us a DM when you have a moment so we can look into what went wrong. Thanks -Natalie"
X Link @HiltonHotels 2025-10-06T00:54Z 344.9K followers, XX engagements

"@harlalka70 Hello Manish. Thanks for contacting Hilton Were here to help Please send us a DM with your account and reservation details. Kind regards. -Katrina"
X Link @HiltonHotels 2025-10-08T21:06Z 344.9K followers, XX engagements

"@SonicSoundVW Please send a direct message when you have a moment we like to learn more. -Kym"
X Link @HiltonHotels 2025-10-16T02:58Z 344.9K followers, XX engagements

"@jkowalewski5 Please send a direct message when you have a moment we like to learn more. -Kym"
X Link @HiltonHotels 2025-10-02T23:46Z 344.9K followers, XX engagements

"@LFC771 Let's have a conversation over DM to learn more about your experience. -Nouran"
X Link @HiltonHotels 2025-10-04T08:43Z 344.9K followers, XX engagements

"@deapah We're here to help This is absolutely unacceptable and we're grateful you've made us aware. Please send us a DM with your complete reservation details. Thanks -Melissa"
X Link @HiltonHotels 2025-10-04T20:28Z 344.9K followers, XX engagements

"@_ryanpartners We regret to hear this kind of feedback. Lets have a conversation over DM to learn more about your experience. Thanks -Alaa"
X Link @HiltonHotels 2025-10-05T04:24Z 344.9K followers, XX engagements

"@Lexilicious666 We're sorry to hear that. To assist further please DM details along with your confirmation # full name email and phone # linked to the reservation. If booked with a 3rd party include the hotel name and stay dates. -Denise"
X Link @HiltonHotels 2025-10-05T19:07Z 344.9K followers, XX engagements

"@Camica_BF We regret to hear this kind of feedback. Lets have a conversation over DM to learn more about your experience. Thanks -Alaa"
X Link @HiltonHotels 2025-10-06T09:50Z 344.9K followers, XX engagements

"@PhilipH93831369 Hi Philip. To protect your personal information please delete the details and send us a private message so that we can discuss this matter further. -Mere"
X Link @HiltonHotels 2025-10-06T16:51Z 344.9K followers, XX engagements

"@access_anjlee Please DM us with the requested information so we can best assist you. Thank you -Michelle"
X Link @HiltonHotels 2025-10-06T17:51Z 344.9K followers, XX engagements

"@reh123_reh We would be happy share your feedback. Please send us a DM with your reservation details. Thank you.-Jen"
X Link @HiltonHotels 2025-10-06T17:52Z 344.9K followers, XX engagements

"@1HotelMgr Ohno We are so sorry to hear of this. Please send us a DM with more details. We look forward to your reply. -Desiree"
X Link @HiltonHotels 2025-10-09T02:47Z 344.9K followers, XX engagements

"@KathyKG4223 Hello - We're sorry to hear this kind of feedback Please send us a DM with more details to look into this further. - Huda"
X Link @HiltonHotels 2025-10-09T07:57Z 344.9K followers, XX engagements

"@1HotelMgr Thanks we'll follow up shortly. -Riley"
X Link @HiltonHotels 2025-10-09T15:45Z 344.9K followers, XX engagements

"@cravessence We've received your DM and will be following up with you there shortly. -Tamar"
X Link @HiltonHotels 2025-10-09T17:18Z 344.9K followers, XX engagements

"@CaliRed562 I am sorry to hear that your room was no longer available. Please send a direct message when you have a moment. Thanks -Kym"
X Link @HiltonHotels 2025-10-09T20:49Z 344.9K followers, XX engagements

"@ChasingAdvnture Let's have a conversation over DM to learn more about your experience. -Nouran"
X Link @HiltonHotels 2025-10-10T06:18Z 344.9K followers, XX engagements

"@BucsfanForeve Hi there We're really sorry to hear about your experience. Can you please send us a DM with your confirmation number so we look into this further for you - Omar"
X Link @HiltonHotels 2025-10-10T14:13Z 344.9K followers, XX engagements

"@KLHamms We'd like to discuss further At your convenience let's have a conversation over DM to assist you further. -Nouran"
X Link @HiltonHotels 2025-10-11T10:47Z 344.9K followers, XX engagements

"@MsKellySweet We regret to hear this kind of feedback. Lets have a conversation over DM to learn more about your experience. Thanks -Alaa"
X Link @HiltonHotels 2025-10-12T09:01Z 344.9K followers, XX engagements

"@FrunkFan Hello and thank you for bringing this to our attention. So that we can locate your stay please send us a private message with your reservation details. Thank you. -Mere"
X Link @HiltonHotels 2025-10-12T17:02Z 344.9K followers, XX engagements

"Hi Josh. So sorry to hear about your aggravation. Some third-party sellers do not have accurate information. We'd be happy to see if we can help book your stay. Can you please send us a private message sharing your account info as well what you are hoping to book We're here to help -Natalie"
X Link @HiltonHotels 2025-10-13T00:51Z 344.9K followers, XX engagements

"@baileydiazz Lets have a conversation over DM to learn more about your experience. Thanks -Alaa"
X Link @HiltonHotels 2025-10-13T04:43Z 344.9K followers, XX engagements

"@teaandtravel76 Hello Rachel. Thanks for contacting Hilton We regret to hear this. Please send us DM with your reservation details to assist you further. Kind regards. -Katrina"
X Link @HiltonHotels 2025-10-13T21:20Z 344.9K followers, XX engagements

"@teaandtravel76 Hello Rachel. We replied to your private message please check your private message when time allows. -Rissa"
X Link @HiltonHotels 2025-10-13T21:40Z 344.9K followers, XX engagements

"@GabyWiebusch Thanks so much for the update Gabrielle Were really happy to hear that someone was able to bring ice to your room. If theres anything else we can do to make your stay more comfortable just send us a DMwere here to help - Rissa"
X Link @HiltonHotels 2025-10-14T19:44Z 344.9K followers, XX engagements

"@CeoRs6 Hi @CeoRs6 We appreciate your feedback. We would like to provide your feedback to the hotel directly. Please provide your reservation details via a DM so that we can ensure the hotel is aware of your concerns. Thanks. -Kensie"
X Link @HiltonHotels 2025-10-14T22:19Z 344.9K followers, XX engagements

"@crookytail So that we can assist you please reach out to us by sending a DM once you have the details of your stay. You can provide us with the full name which Hilton Garden and the check in date. Thank you. -Mere"
X Link @HiltonHotels 2025-10-15T12:33Z 344.9K followers, XX engagements

"@JBGIZZLE Please send us a DM with your stay details so we can further assist you. Thank you - Fey"
X Link @HiltonHotels 2025-10-15T21:26Z 344.9K followers, XX engagements

"@VijayPu23526088 We regret to hear this kind of feedback. Lets have a conversation over DM to learn more about your experience. Thanks -Alaa"
X Link @HiltonHotels 2025-10-16T10:56Z 344.9K followers, XX engagements

"@hrmnize Sorry to hear about your experience. Please DM your reservation details including the hotel name stay dates the third-party site where you found the lower rate and the rate itself so we can look into this further. -Denise"
X Link @HiltonHotels 2025-10-16T20:34Z 344.9K followers, XX engagements

"@docanoopmisra We never meant to let you down. We would like the opportunity to follow up with the hotel management regarding your experience. Please DM us with the details including your confirmation number full name on your booking phone number and email associated. Thanks. -Dawn"
X Link @HiltonHotels 2025-10-17T13:05Z 344.9K followers, XX engagements

"@GabyWiebusch Hi Gabrielle. Thank you for reaching out to us. We are truly sorry to hear about your experience especially while dealing with a painful injury. We would be happy to help Please send us a DM with your booking details and we will be on the lookout for your message. - Rissa"
X Link @HiltonHotels 2025-10-14T19:39Z 344.9K followers, XX engagements

"@se59512 Thank you for bringing this to our attention. Please send us a DM with your complete reservation details so we can continue the conversation. We'll keep a lookout for your message -Melissa"
X Link @HiltonHotels 2025-10-18T14:59Z 344.9K followers, X engagements

"@bot_the_dip We apologize for the disappointing stay and appreciate the opportunity to share your comments with hotel management. Please send us a DM with your Hilton Honors and reservation confirmation numbers full name and the associated email address and phone number. Thank you. - John"
X Link @HiltonHotels 2025-10-18T18:33Z 344.9K followers, XX engagements

"@frozenmiller We're very sorry to hear of your experience Miller. Please DM with your confirmation number name email and phone number on the booking. Thank you. -Miri"
X Link @HiltonHotels 2025-10-04T00:28Z 344.9K followers, XX engagements

"@Ravindra_PE Thanks for sharing your feedback. To help us properly document this and follow up please DM your confirmation number along with the name email and phone number associated with your reservation. -Denise"
X Link @HiltonHotels 2025-10-05T17:32Z 344.9K followers, XXX engagements

"@_ryanpartners Hello Ryan. To protect your personal information please delete your phone number from the comments and send us a DM with the information. Once received we will contact you by phone. Thank you. -Mere"
X Link @HiltonHotels 2025-10-05T17:38Z 344.9K followers, XX engagements

"@RareDankness Hey there @RareDankness - We can imagine how frustrating this is and would like to look into this for you. Kindly follow and DM us with your reservation details so that we may further assist you. Thanks for choosing Hilton -Klynne"
X Link @HiltonHotels 2025-10-06T01:17Z 344.9K followers, XX engagements

"Hi Lord Dukes de Enfer Were so sorry you had that experience. We appreciate your loyalty to the Hilton Brand and we would be happy to help. Please DM us below and we will be on the lookout for your message. Were here for you and well do everything we can to make things right. -Rissa"
X Link @HiltonHotels 2025-10-06T15:07Z 344.9K followers, XX engagements

"@reh123_reh I am not aware of another company that would be contacting you about this matter via social media - You can send us a DM with the details that Jen has requested or you may DM us for the email address to send the information. Thank you for choosing Hilton Athena"
X Link @HiltonHotels 2025-10-06T18:15Z 344.9K followers, XX engagements

"@reh123_reh That is definitely not us - Thank you for brining that to our attention. Our offer to help is genuine. Athena"
X Link @HiltonHotels 2025-10-06T18:37Z 344.9K followers, XX engagements

"@reh123_reh If you provided personal details to them it is strongly recommended that you change your Hilton Honors account password. For further assistance please send us a Direct Message. Athena"
X Link @HiltonHotels 2025-10-06T18:42Z 344.9K followers, XX engagements

"@R46907 Hi Rini. We are concerned with your message and would like to review this matter further. Please send us a DM with your stay details and verification information at your earliest convenience. -Zon"
X Link @HiltonHotels 2025-10-06T20:10Z 344.9K followers, XX engagements

"@Mekaa_V Thank you for choosing Hilton for the stay Emmy. I am sorry to hear this. Please send us a DM with your case number Hilton Honors account number full name email address and contact phone number. We will be happy to look into this for you. - Fran"
X Link @HiltonHotels 2025-10-08T16:24Z 344.9K followers, XX engagements

"@rubberducky2784 Sorry to hear about the shuttle issue. To look into this please DM us your confirmation number full name email and phone number linked to the reservation. If booked through a third party include the exact hotel name too. -Denise"
X Link @HiltonHotels 2025-10-08T18:26Z 344.9K followers, XX engagements

"@lissyleaves Hi Melissa we would like to look into this for you. Please DM us the details about your concerns including the full name on the reservation email address phone number and stay details (full hotel name check-in and check-out dates) so that we can assist further. -Lee"
X Link @HiltonHotels 2025-10-08T21:36Z 344.9K followers, XX engagements

"@march_madnessD Hi Dani We are sorry to hear this and definitely want to know more details so we can help. Please DM us with your reservation info (hotel name dates confirmation # and booking source) plus your email and phone number. Thanks -Natalie"
X Link @HiltonHotels 2025-10-08T23:50Z 344.9K followers, XX engagements

"@RockBSaul Hello Saul - we love to help Please DM us with the details of your concern as well as your Hilton Honors account number exact full name and email address associated with the account. Thank you for choosing Hilton Athena"
X Link @HiltonHotels 2025-10-09T14:13Z 344.9K followers, XX engagements

"@CaptFZ Hello David thank you for reaching out. We're sorry to hear about the cleanliness concerns you experienced. As a Diamond member your experience truly matters. Please DM us your stay details so we can help make this right. Rissa"
X Link @HiltonHotels 2025-10-09T14:39Z 344.9K followers, XX engagements

"@Lugo2153 We're sorry to see this Roberto and would like to hear more about your experience. Please DM us the case number (if you have it) full name confirmation number phone number and email address on file when you have a moment. Thank you -Michelle"
X Link @HiltonHotels 2025-10-09T19:13Z 344.9K followers, XX engagements

"For your privacy we advise moving the conversation via Private message and deleting your comments coming your private information. Please send us DM us your full name confirmation number phone number and email on the reservation. If booked through a third party include the hotel name stay dates and booking source. Thank you Fey"
X Link @HiltonHotels 2025-10-09T20:05Z 344.9K followers, XX engagements

"@JSteph_Time2Run Hello Jeremy. Thank you for reaching out to us. We are truly sorry to hear about your experience. We appreciate your loyalty to the Hilton brand and we would be happy to help. Please DM us your stay details below and we will be on the lookout for your message. -Rissa"
X Link @HiltonHotels 2025-10-10T17:26Z 344.9K followers, XX engagements

"@JBSinSpace1 Thank you for choosing Hilton. We are sorry to hear the tournament was cancelled. We hope to see you next time. -Dawn"
X Link @HiltonHotels 2025-10-12T00:38Z 344.9K followers, XX engagements

"@R46907 As this is still public please follow and send us a DM below with your hotel confirmation number full name on your booking phone number and email address associated. Thank you. -Dawn"
X Link @HiltonHotels 2025-10-12T01:19Z 344.9K followers, XX engagements

"@eldoctormancini Hi Pierluigi thank you for reaching out to us. We would like to document your feedback in a Guest Assistance case for management to review. Please send us a DM with your confirmation number email address and phone number associated with your stay. -Mere"
X Link @HiltonHotels 2025-10-13T14:54Z 344.9K followers, XX engagements

"@teaandtravel76 Thank you for your reply Rachel. We have received your DM and appreciate you taking the time to share your stay details. We will reply shortly. -Rissa"
X Link @HiltonHotels 2025-10-13T21:33Z 344.9K followers, XX engagements

"@BethanKeltie Oh no we would like to look into this further. Please send us a DM with your confirmation number full name on your reservation email address and phone number so we can assist you better. Thank you. -Angela"
X Link @HiltonHotels 2025-10-13T21:51Z 344.9K followers, XX engagements

"@RikRod13 Hello Richard. It would be our pleasure to look into this for you Please send us a DM with your Hilton Honors account number your name as it appears on the account and the preferred email address and phone number associated. We look forward to your message. -Angela"
X Link @HiltonHotels 2025-10-13T21:58Z 344.9K followers, XX engagements

"@monaterrellpr Thank you for your feedback. Please feel free to DM us with more details of your concerns so we can better assist you. We are here to assist you. - Fran"
X Link @HiltonHotels 2025-10-14T14:23Z 344.9K followers, XX engagements

"@ericvale Hi Eric. Feel free to send us a DM if we can assist. Thanks - John"
X Link @HiltonHotels 2025-10-14T15:48Z 344.9K followers, XX engagements

"@Pexcaza Hi Carol The hotel is open XX hours a day to assist but check in time is X PM. Please send us a DM with your reservation details to assist you further. Thank you for your loyalty.-Jen"
X Link @HiltonHotels 2025-10-14T16:15Z 344.9K followers, XX engagements

"@DTrem3 So we can take a look into this for you please DM us your full name confirmation number phone number and email on the reservation. If booked through a third party include the hotel name stay dates and booking source. Thank you Fey"
X Link @HiltonHotels 2025-10-14T16:36Z 344.9K followers, XX engagements

"@wbritt9 Hi William. Please send us a DM and let's discuss your reservation details further. -Zon"
X Link @HiltonHotels 2025-10-15T03:47Z 344.9K followers, XX engagements

"We would like to look into your experience. Please send us a DM with your reservation details: full guest name confirmation number phone number and email address on file. If you booked the reservation through a third party please include your stay dates hotel name and booking source. Thanks -Riley"
X Link @HiltonHotels 2025-10-15T12:19Z 344.9K followers, XX engagements

"Hello @AmyRoseJax. Hello Mary Wed be happy to check availability and rates for you. To assist further please DM us with the following details: Full name Hilton Honors number Email address Phone number Hotel name and address Desired dates of stay Number of guests Preferred room type Please note that Hilton uses a dynamic pricing system meaning rates and availability can change or sell out without notice during our conversation. Alternatively you can conveniently view available rooms and rates for your desired location and dates by visiting or contact our global support team at You may also"
X Link @HiltonHotels 2025-10-15T23:03Z 344.9K followers, XX engagements

"@JayCraigie67 So we can look into this for you please DM us your full name confirmation number phone number and email on the reservation. If booked through a third party include the hotel name stay dates and booking source. Thank you Fey"
X Link @HiltonHotels 2025-10-16T16:41Z 344.9K followers, XX engagements

"@jazzysowright We're happy to request they contact you. Please send us a DM with your Hilton Honors and reservation confirmation numbers full name and the associated email address and phone number. Thank you. - John"
X Link @HiltonHotels 2025-10-16T18:18Z 344.9K followers, XX engagements

"@jazzysowright Thank you for reaching out to us. This is the corporate team but we're happy to request the hotel contact you. Please send us a DM with your Hilton Honors and reservation confirmation numbers full name and the email address and phone number on file. Thank you. - Michelle"
X Link @HiltonHotels 2025-10-16T18:37Z 344.9K followers, XX engagements

"Hi @jazzysowright We sincerely apologize for the inconvenience you encountered during your stay. At Hilton our goal is to provide exceptional service and accommodations to every guest and we deeply regret that we fell short in your case. Please send us a DM so that we can assist you further. Thank you for choosing Hilton. -Kensie"
X Link @HiltonHotels 2025-10-16T20:34Z 344.9K followers, XX engagements

"@CuAgMoAu We would like to look into this for you. Please DM us your full name confirmation number phone number and email on the reservation. If booked through a third party include the hotel name stay dates and booking source. Thank you Fey"
X Link @HiltonHotels 2025-10-16T23:03Z 344.9K followers, XX engagements

"Hello and thank you for reaching out. I'm truly sorry to hear about your billing concerns For security purposes please send me a direct message with the following details: your Hilton Honors number full name confirmation number phone number and the email address associated with your reservation. Also include the last four digits of the credit card that was charged. -Deb"
X Link @HiltonHotels 2025-10-17T05:08Z 344.9K followers, XX engagements

"Hello @Blackgirl_Mag We would be happy to reach out to the hotel on your behalf with an official case. Please DM us with the full name confirmation number phone number and email address on file as well as any additional details of the incident so we can include it in our case with the hotel. Thank you -Michelle"
X Link @HiltonHotels 2025-10-17T12:57Z 344.9K followers, XX engagements

"@mishka43369 We have replied to your DM. Please check at your convenience. -Riley"
X Link @HiltonHotels 2025-10-17T13:55Z 344.9K followers, XX engagements

"@reader_nw We appreciate the opportunity to learn more. Along with the details please send us a DM with your Hilton Honors and reservation confirmation numbers full name and the associated email address and phone number. Thank you. - John"
X Link @HiltonHotels 2025-10-18T19:11Z 344.9K followers, XX engagements