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@drdoot "Fendi Cartier and Christian Louboutin have all sent me personalised WhatsApp messages this week. Meanwhile an airline that I spend significantly more$ with sends me a generic email with a double points offer for economy class flights. I've never in my life flown economy class with that airline. Airlines talk about personalisation but in my experience it's the luxury retail brands that own it"
@drdoot on X 2025-07-25 11:13:44 UTC 2231 followers, XXX engagements

"@WallStreetApes Over a decade ago I published with detail exactly how data would be used to drive up airline prices. Welcome to 2015 Delta"
@drdoot on X 2025-07-25 16:45:07 UTC 2231 followers, 6088 engagements