@TMobileHelp T-Mobile Help
T-Mobile Help posts on X about more info, we will, if you, what is the most. They currently have [-------] followers and [---] posts still getting attention that total [-----] engagements in the last [--] hours.
Engagements: [-----] #
- [--] Week [------] +66%
- [--] Month [------] +132%
- [--] Months [-------] +173%
- [--] Year [-------] -84%
Mentions: [--] #
- [--] Month [---] +39%
- [--] Months [-----] +73%
- [--] Year [-----] -85%
Followers: [-------] #
- [--] Week [-------] +0.03%
- [--] Month [-------] +0.13%
- [--] Months [-------] -1.10%
- [--] Year [-------] -1.50%
CreatorRank: [-------] #
Social Influence
Social category influence stocks 99.19% travel destinations 3.23% finance 2.42% technology brands 0.81%
Social topic influence more info #1542, we will #2344, if you 7.26%, what is 4.84%, send 4.84%, we are 4.03%, internet 4.03%, resolve 4.03%, check out 3.23%, the most 2.42%
Top accounts mentioned or mentioned by @donrull @tmobile @mpineofficial @bobchoate54 @jedi13fl @datelessj @killah118 @merleau1979 @mstroh11 @simplyamanda07 @satchafunkiluss @jbdaroadrunner @daviddost01 @carriersuck @bodegacore65999 @sherryb61474611 @shauggy @haitife73258 @socialmisfitatl @vernbeta
Top assets mentioned Dana Incorporated (DAN)
Top Social Posts
Top posts by engagements in the last [--] hours
"@JBDaRoadrunner Hi Jeramis. Thank you for letting us know. It sounds like your settings may need to be adjusted in X. Find more info on how to do that here: We'll be waiting for your DM. ShannonRobinson https://help.x.com/en/using-x/direct-messages https://help.x.com/en/using-x/direct-messages"
X Link 2026-02-14T15:21Z 410.3K followers, [--] engagements
"@CaldsubS If there was continuous usage your line can be terminated which is listed in our Terms and Conditions: We can help figure out what happened and partner on a solution. Please send us a DM. AlexisGovea https://www.t-mobile.com/content/digx/tmobile/us/en/responsibility/legal/terms-and-conditions.html https://www.t-mobile.com/content/digx/tmobile/us/en/responsibility/legal/terms-and-conditions.html"
X Link 2026-01-26T22:05Z 410.2K followers, [--] engagements
"@geoffreyschoell Let's meet in DMs so we can review plan options and help get you set up for success. You can learn more about sending us a direct message here: We cannot wait to help. RobSerrano https://help.x.com/en/using-x/direct-messages https://help.x.com/en/using-x/direct-messages"
X Link 2026-01-31T02:57Z 410.3K followers, [--] engagements
"@MKSAS666 We're here to ensure your bill is in line with what you were expecting to pay. Please DM us so we can review your account together get to the bottom of what caused the $70 and find you a solution. DuncanWorks"
X Link 2026-02-06T01:50Z 410.1K followers, [--] engagements
"@PresedentialTK Absolutely T-Mobile for Business customers can manage message blocking via the T-Mobile Account Hub. We're still here to help if you need it. DM us and we'll get started right away. ShannonRobinson"
X Link 2026-02-06T12:49Z 410.2K followers, [--] engagements
"@scorpion0864 I can help clear up why you are still receiving a bill after canceling your services. Please send a DM so I can securely gather your account details review the charges and work on a complete solution for you. JamieEnglish"
X Link 2026-02-06T13:10Z 410.2K followers, [--] engagements
"@RayFitz66841497 Hi Ray we will make sure you have the details you need. Please contact our Fiber team here: Thank you. AlexisGovea https://fiber.t-mobile.com/support/Troubleshooting-managing-your-network/How-do-I-contact-a-T-Mobile-Fiber-Care-agent https://fiber.t-mobile.com/support/Troubleshooting-managing-your-network/How-do-I-contact-a-T-Mobile-Fiber-Care-agent"
X Link 2026-02-06T18:22Z 410.2K followers, [--] engagements
"@unquiet_mama We can help get you a reliable internet connection ASAP. Please DM us with your address so we can troubleshoot together and get you a resolution. DuncanWorks"
X Link 2026-02-06T21:17Z 410.2K followers, [---] engagements
"@Pupuson_ I will look into this lease issue and help with the $540 in question. Please DM us while including the line this was on so we can quickly make this right. NevinBruce"
X Link 2026-02-06T22:57Z 410.2K followers, [----] engagements
"@wed_rossB Hi Thomas we can figure out what is going on with the rebates you were promised and work with you to ensure a solution. Please DM us with your rebate submission info so we can get started on this. Thank you. AlexisGovea"
X Link 2026-02-06T23:31Z 410.2K followers, [--] engagements
"@EQU4L1Z3R_Jrob @TMobile We appreciate the [--] years you've given us and we can help get you the most value between your plan and device. Please DM us with details about any model you're interested in so we can get you a solution. DuncanWorks"
X Link 2026-02-07T00:36Z 410.2K followers, [--] engagements
"@MediumRare2022 Hi Chris we're committed to finding you an upgrade option that works so you don't have to leave us. Please DM us the model you're interested in so we can find you the most value between your plan and upgrade. DuncanWorks"
X Link 2026-02-07T02:34Z 410.2K followers, [---] engagements
"@Katie8745 Hi Katie we have a range of switcher promotions to reimburse the cost of switching from your previous provider some of which don't require a trade in. This link: has more detail but we're a DM away for any follow up questions you have. DuncanWorks https://www.t-mobile.com/switch/keep-phone-switch-from-verizon-or-attINTNAV=tNav%3AJoinUs%3AKeepAndSwitch https://www.t-mobile.com/switch/keep-phone-switch-from-verizon-or-attINTNAV=tNav%3AJoinUs%3AKeepAndSwitch"
X Link 2026-02-07T02:45Z 410.2K followers, [--] engagements
"I appreciate you reaching out and can make sure your billing is set up the way you prefer. You can update your settings anytime in the T Life app by tapping Manage then the settings gear then Billing & Payments and selecting Paperless Billing. If you run into any issues DM us and I will assist you further to get this fully resolved. JamieEnglish"
X Link 2026-02-07T12:26Z 410.2K followers, [--] engagements
"Youre in good hands here Sushi. I can help get your number set back up as the primary line go over the $40 increase youre seeing on your bill and make sure you have a copy of your latest statement. Please send a DM so I can grab your account details and get started on a full solution. JamieEnglish https://twitter.com/i/web/status/2020117055010132184 https://twitter.com/i/web/status/2020117055010132184"
X Link 2026-02-07T12:46Z 410.2K followers, [--] engagements
"@iamfurqanaslam Im happy to help unlock your OnePlus 8T. Take a moment to review our unlock policy here: . If your device qualifies send a DM with your IMEI and well pull up your T Mobile account to move forward with a quick solution. JamieEnglish https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy"
X Link 2026-02-07T13:22Z 410.2K followers, [--] engagements
"@JulesLoesch We're delighted to hear that you've been taken care of over the years Jules. T-Mobiles Super Bowl event coverage strategy blends major permanent upgrades temporary mobile solutions (COWs) advanced network slicing and a dedicated real-time command team. ShannonRobinson"
X Link 2026-02-07T13:41Z 410.2K followers, [--] engagements
"@KennethShi95892 T-Satellite is included with some rate plans and can be added for just $10.00 a line on others providing you with connection where you may otherwise not have one. See: for more info. ShannonRobinson https://www.t-mobile.com/support/coverage/satellite-support https://www.t-mobile.com/support/coverage/satellite-support"
X Link 2026-02-07T14:24Z 410.2K followers, [--] engagements
"@jedi13fl Hello Chris. Thank you for sending us a DM regarding your watch order to the wrong address and we can absolutely call you and partner on a solution. Meet us back in DM with a good time and a call back number so we can partner on a resolution PatrickUllmann"
X Link 2026-02-07T15:19Z 410.2K followers, [--] engagements
"@equnwang We are here to help. When reviewing your equipment installments it will show charges because any promotions added would be discounted on your bill. We are happy to review this and help. Please send us a DM. Thank you. AlexisGovea"
X Link 2026-02-07T19:45Z 410.2K followers, [--] engagements
"@TyreTimMAGA Hi Tim. We can help review options to ensure you still get a paper bill if that is your preference. Please send us a DM so we can collect your account details and help ensure you can manage your account the way you prefer. Thank you. AlexisGovea"
X Link 2026-02-07T20:13Z 410.2K followers, [--] engagements
"@PennChristian1 Thats a big jump in your monthly bill and I can help figure out whats causing that higher rate. Send a DM so I can pull up your account and review the charges. Im happy to help find the best way to lower your cost and get this resolved. JamieEnglish"
X Link 2026-02-07T21:43Z 410.2K followers, [--] engagements
"@Petwils Hi Petra we can help address any inaccurate reconnection fees and ensure you're getting the support you deserve. Please DM us so we can turn this around right here on X without further time on the phone. DuncanWorks"
X Link 2026-02-08T00:39Z 410.2K followers, [--] engagements
"@Petwils That's not the level of support we strive to provide Petra. Please send us a DM so we can get you a resolution and work to restore your faith in us. DuncanWorks"
X Link 2026-02-08T00:41Z 410.2K followers, [--] engagements
"Hi Petra. We do all that we can to avoid any fees being assessed. When service is interrupted there are restore fees to avoid this we do have options like payment arrangements to avoid fees. We can review your account and explore options to help please send us a DM. Thank you. AlexisGovea https://twitter.com/i/web/status/2020298049348603938 https://twitter.com/i/web/status/2020298049348603938"
X Link 2026-02-08T00:46Z 410.2K followers, [--] engagements
"@Squigger1010 We will do what it takes to turn this around. Weve received your DM and we will be responding ASAP. We will make sure your account concerns are addressed. DuncanWorks"
X Link 2026-02-08T01:05Z 410.1K followers, [--] engagements
"@Aquiestayv Hi we will review your bill with you and help fix any errors Please send us a DM and let us know what is not correct so we can help. Thank you. AlexisGovea"
X Link 2026-02-08T02:51Z 410.2K followers, [---] engagements
"@DavidDost01 Hi David let's get you the reliable connection that we expect to provide before it's time for kickoff. Please DM us with your address so we can troubleshoot and get you a resolution. DuncanWorks"
X Link 2026-02-08T02:52Z 410.2K followers, [--] engagements
"@DavidDost01 Hi David. We will look into the towers and your device to make sure you get the internet that you need quickly. Please send us a private message with your address so we can help out. NevinBruce"
X Link 2026-02-08T03:17Z 410.2K followers, [--] engagements
"@Merleau1979 We will make sure you get the help that you need Brian. Please DM me so we can continue the conversation and make this right. NevinBruce"
X Link 2026-02-08T12:17Z 410.2K followers, [--] engagements
"@explysm Those nighttime slowdowns shouldnt be getting in your way. If you send a DM with your location a recent speed test and the time the speeds drop Ill check the network in your area and share the next steps to get things running smoothly again. JamieEnglish"
X Link 2026-02-08T12:28Z 410.2K followers, [---] engagements
"@Psychoman76 My goal is to make sure you get the help you need with your payment arrangement right now. Please DM us so I can get your account details and more info about the help you need with your arrangement. I'll work fast to get this fixed. SharonBaca"
X Link 2026-02-08T17:52Z 410.2K followers, [--] engagements
"@Merleau1979 Thanks for sharing your thoughts Brian. Please check your direct messages. Weve offered to give you a call so we can make sure nothing was missed. Were here for you and committed to a complete resolution. JessaGregorio"
X Link 2026-02-08T18:51Z 410.2K followers, [--] engagements
"@mstroh11 Hi Matt. We will deliver the fast and reliable internet that you need. Please DM us with details of your experience and your address so we can quickly fix it together. NevinBruce"
X Link 2026-02-08T19:31Z 410.2K followers, [---] engagements
"@Kc3405571839848 I can absolutely help you get the exact bill details you need about your installment agreement Kc. Please DM me so I can get your account details and quickly get you the answers you need.SharonBaca"
X Link 2026-02-08T19:36Z 410.2K followers, [--] engagements
"@mstroh11 We will make sure that you are getting the help you need with your service and work on getting you a complete resolution. Please meet us in DM so we can get everything we need to help. KenStone"
X Link 2026-02-08T19:43Z 410.2K followers, [--] engagements
"@CARRIERSUCK Good afternoon Jacob. She will be reaching out shortly to connect with you and follow up about the addresses provided last week. Thanks again for continuing to work with us. RichardDahl"
X Link 2026-02-08T20:21Z 410.2K followers, [--] engagements
"@SunflwrBOMB We will review your bill together and ensure you're maximizing your value with us. DM me so we can securely review your bill together. NevinBruce"
X Link 2026-02-09T00:33Z 410.2K followers, [---] engagements
"@TodddWeller Hello Todd. We can find out why you are having to reset the modem that way you can get back to enjoying the game. Please send us a DM with your address so we can review the network in your area and work through some steps together. Thank you. CameronNeuhauser"
X Link 2026-02-09T00:54Z 410.2K followers, [--] engagements
"@jrocthemuzik Thank you for being part of T-Mobile. $400 seems way too high for [--] lines. Let's take a look at your bill to make sure you're getting the best value for your needs and your budget. Please DM us so we can help. AlexisDean"
X Link 2026-02-09T01:02Z 410.2K followers, [----] engagements
"@brianne2k Hi Brianne. You can easily make the switch here: or test out the largest 5G network first with our free trial: DM any questions or if you need any assistance getting started. NevinBruce https://www.t-mobile.com/offers/free-trialgclsrc=aw.ds&&cmpid=MGPO_PB_P_EVGRNPSTPD_372711160284_192268411906_777175821598&gad_source=1&gad_campaignid=23531642285&gbraid=0AAAAAD79WuW53jIGU0bVuiDLYeBjv3wyx&gclid=EAIaIQobChMI0Nr8sp3LkgMVWyCtBh0jgSo1EAAYASAAEgJd4PD_BwE"
X Link 2026-02-09T01:14Z 410.2K followers, [--] engagements
"@SK8BoARd_P33 Hi well make sure youre getting your verification codes without any challenges. Please try restarting your device and test a verification code from an alternate company. DM me with the results so we can make sure youre receiving those important codes seamlessly. NevinBruce"
X Link 2026-02-09T01:29Z 410.2K followers, [---] engagements
"@TodddWeller We appreciate you taking the time to troubleshoot Todd. Let's make sure you can enjoy the game without interruptions. Please DM us your location and well look into whats happening in your area. Well pick it up from there and work to get you streaming again. JessaGregorio"
X Link 2026-02-09T02:34Z 410.2K followers, [--] engagements
"@RizalTheFounder Hi Rizal. Were here to help get to the bottom of your signal issues. DM us with whether calls texts or data are affected and what signal strength you usually see aside from the example. Well work closely with you to troubleshoot and resolve this for you. JessaGregorio"
X Link 2026-02-09T04:03Z 410.2K followers, [--] engagements
"@BodegaCore65999 We're here to get you the support you need for your account and I know we can address and resolve any concerns you have. Please DM us with more about your experience to get started on the right next steps together. RichardDahl"
X Link 2026-02-09T12:43Z 410.2K followers, [--] engagements
"@MH46304 T-Mobile is sponsoring free in-flight Wi-Fi on capable Southwest flights but the Wi-Fi network itself is operated by an internet service provider the airline works with. If youre having trouble connecting the airlines app or flight crew may be able to help.SharonBaca"
X Link 2026-02-09T15:09Z 410.2K followers, [--] engagements
"@vizag_2_USA I appreciate you reaching out and Im happy to talk more about these promotion and billing concerns. Send a DM so I can grab your account details and a bit more info on whats going on. Ill work on a solution to get this resolved. JamieEnglish"
X Link 2026-02-09T15:25Z 410.2K followers, [--] engagements
"@B3218Perez I can help pinpoint the service issues youre seeing in Sugar Land. Send a DM with the specific locations where 4G isnt working and Ill check the coverage and move this toward a clear resolution. JamieEnglish"
X Link 2026-02-09T16:38Z 410.3K followers, [--] engagements
"We are here to help and will review the issues youre having with your primary account number being assigned. Please send us a DM so we can securely gather your account details and work to get this fixed. We also advise removing the personal details as this is public and your privacy is crucial. Thank you. AlexisGovea https://twitter.com/i/web/status/2020910969170333981 https://twitter.com/i/web/status/2020910969170333981"
X Link 2026-02-09T17:21Z 410.2K followers, [--] engagements
"@btalluri We will need to collect account details and some more info to best assist you. You can DM us by following the steps here: so we can help. Thank you. AlexisGovea https://help.x.com/en/using-x/direct-messages https://help.x.com/en/using-x/direct-messages"
X Link 2026-02-09T18:05Z 410.2K followers, [--] engagements
"@CressmanDeanna Thanks for reaching out for your daughter while shes away. DM us with her IMEI. Well take a look at her device and account to confirm everything needed for an unlock is in place: JessaGregorio https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy"
X Link 2026-02-09T21:06Z 410.3K followers, [--] engagements
"@mpineofficial Hi we can help fix any issues you're having with T-Mobile service. Please DM us so we can assist. Thank you.AlexisGovea"
X Link 2026-02-09T22:19Z 410.3K followers, [---] engagements
"@IreneJohnpnpz If you're still being charged the normal monthly cost that usually means an active line is still on the account Irene. Send a DM so I can grab your account details and Ill review the bill and take the steps needed to ensure the account is properly cancelled. JamieEnglish"
X Link 2026-02-09T22:36Z 410.2K followers, [--] engagements
"@mpineofficial Hi Mark. Lets take a look at your device and plan to make sure you can get online. Please DM us the exact error youre seeing when you try to access the web. Once we have that well be able to troubleshoot your device and figure out whats going on. JessaGregorio"
X Link 2026-02-10T01:47Z 410.3K followers, [--] engagements
"@VirgoInBlak Hello Melissa thank you for your loyalty. We always want to make sure that you are getting a good value for your service. Please send us a DM so we can get some more info and make sure we find the right plan for you. Thank you. AlexisGovea"
X Link 2026-02-10T02:04Z 410.3K followers, [---] engagements
"@lilyt40 We can help clarify and address any questions regarding this offer. Please DM us so we can get more info and help you. Thank you. AlexisGovea"
X Link 2026-02-10T02:41Z 410.3K followers, [--] engagements
"@BigBlackBarber That's not the experience we strive for Jamonte. Please send us a DM with what kind of error you are getting when paying your bill so we can securely review and partner on a full fix promptly. PatrickUllmann"
X Link 2026-02-10T03:28Z 410.3K followers, [--] engagements
"@Jubei13Knight Hello we will make sure that you get the help you need with your account and your bill. Please send us a DM with your number and more about what is going on so we can get you taken care of. KenStone"
X Link 2026-02-10T12:28Z 410.3K followers, [--] engagements
"@puffsaddy26 Hi we update new free perks every Tuesday so if you're not finding what you're wanting today stay turned to next week for new thanking's. ShannonRobinson"
X Link 2026-02-10T14:16Z 410.3K followers, [---] engagements
"@whitney_schrage I am here to make sure you get the support you need to address your final bill. Please send us a DM with what questions you have so I can quickly resolve those concerns. RichardDahl"
X Link 2026-02-10T17:10Z 410.3K followers, [--] engagements
"@profhank Hello Jay. If you're having any issues with your final bill and account we can help. Please send us a DM with what is going on with the $100 credit and final statement so we can find a quick answer for you. RichardDahl"
X Link 2026-02-10T17:16Z 410.3K followers, [--] engagements
"The icon for sending us a DM is working so it would be best to clear the cache on the app and try again. You can also find all the ways to contact us here: and check out the devices we sell: to see what's included with each one from the manufacturer. KenStone https://www.t-mobile.com/cell-phones https://www.t-mobile.com/contact-us https://www.t-mobile.com/cell-phones https://www.t-mobile.com/contact-us"
X Link 2026-02-10T20:00Z 410.3K followers, [--] engagements
"@Dana70794930 Hi Dana we are here for you. Please send us a DM and let us know how we can help. Thank you. AlexisGovea"
X Link 2026-02-10T22:17Z 410.3K followers, [--] engagements
"@MeRLiN_Llc Hi Merlin. Before you make any decisions or explore other options were here to understand whats prompting you to look elsewhere. Please send us a DM with your concerns whether its about your plan device upgrades or anything else. Were here to help. JessaGregorio"
X Link 2026-02-10T22:45Z 410.3K followers, [---] engagements
"@Neneeeee_ We are here for you and I am confident we can help resolve your issues here on X. Please DM with the steps here: and let us know what is going on so we can help. Thank you. AlexisGovea https://help.x.com/en/using-x/direct-messages https://help.x.com/en/using-x/direct-messages"
X Link 2026-02-11T01:14Z 410.3K followers, [--] engagements
"@kevinrtipple We're here to make sure you can manage your bill and account the way you'd like. If you're having any further issues receiving a paper copy of your bill DM me to work on a quick solution. RichardDahl"
X Link 2026-02-11T12:16Z 410.3K followers, [--] engagements
"@SherryB61474611 If you're having any issues with a recent order we can help. Join me in a DM so we can securely review your information as we work toward a resolution. RichardDahl"
X Link 2026-02-11T12:31Z 410.3K followers, [--] engagements
"@SherryB61474611 We can determine what happened at the time of activation Sherry and straighten out your bill so you're only seeing the services you wanted added. DM us and we'll secure your account to help in a timely manner. ShannonRobinson"
X Link 2026-02-11T12:51Z 410.3K followers, [--] engagements
"@SimilarDog7608 Good morning Dan. I can help make sure you get the support you need and I have responded to our last DM to connect. I look forward to working with you again on any issues. RichardDahl"
X Link 2026-02-11T14:37Z 410.3K followers, [--] engagements
"@CauserGlenn We'll get you a bill that's both accurate and consistent Glenn. Please send us a DM so we can get you a resolution without further time spent on the phone. DuncanWorks"
X Link 2026-02-11T22:33Z 410.3K followers, [--] engagements
"@SimplyAmanda07 Thank you again for sending that our way. We've responded to your message and we'll work toward a solution there. DuncanWorks"
X Link 2026-02-11T23:40Z 410.3K followers, [--] engagements
"@jeburke713 We will make sure you can get your phones on ASAP Jennifer. Please update your DM settings so you can send/receive messages with the steps here: We look forward to your message and to a speedy resolution. NevinBruce https://help.x.com/en/using-x/direct-messages https://help.x.com/en/using-x/direct-messages"
X Link 2026-02-11T23:45Z 410.3K followers, [--] engagements
"@thegirlsmuva We can help get you a monthly rate that works. Please send us a DM so we can review your bill together and find you a solution. DuncanWorks"
X Link 2026-02-12T00:05Z 410.3K followers, [---] engagements
"@MarkCampbell213 We can help ensure you're getting the best connection at home Mark. Please DM us with your address so we can troubleshoot together and get you a solution. DuncanWorks"
X Link 2026-02-12T01:59Z 410.3K followers, [---] engagements
"@shauggy Hi Matt. You must meet these requirements to have a device unlocked: DM us with the IMEI number if you meet these so we can help out. NevinBruce https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy"
X Link 2026-02-12T02:08Z 410.3K followers, [---] engagements
"@lingarasuK Hi we will help with your order and ensure you get the calls working ASAP. Please DM us with the number that is having challenges so we can securely help out. NevinBruce"
X Link 2026-02-12T04:04Z 410.3K followers, [--] engagements
"@BubbyBlu29353 I will make sure that you get the help you need with your bill so we can be certain this is fully resolved. Please send us a DM with your number and more about when you returned the equipment so we can get started. KenStone"
X Link 2026-02-12T12:17Z 410.3K followers, [---] engagements
"@alexisBaybe_ I will make sure that you get all the help you need with your account and your service Alexis. Send us a DM with your number and more about what is going on so we can get you taken care of. KenStone"
X Link 2026-02-12T12:24Z 410.3K followers, [--] engagements
"@robertson_47231 Hi Joan. Existing Lumos customers will continue to be supported by Lumos customer service at 855.GO.LUMOS (855-465-8667). If you have a T-Mobile Fiber account send us a DM so we can review your bill and area to ensure you stay connected. KenStone"
X Link 2026-02-12T12:49Z 410.3K followers, [--] engagements
"@worknsilence2 Hi Juan. I will make sure that you get the help you need with the service issues you mentioned so we can be sure you can use it for everything you need. Send us a DM with your number and some date and time details of the issues so we can help. KenStone"
X Link 2026-02-12T14:39Z 410.3K followers, [--] engagements
"@ddiced35 You can test drive our service Joan with our 15-day free trial. You do pay the first month up front and if it doesn't meet your needs return the gateway and get the full months refund. Find more info at: ShannonRobinson https://www.t-mobile.com/home-internet https://www.t-mobile.com/home-internet"
X Link 2026-02-12T16:20Z 410.3K followers, [---] engagements
"@HaitiFe73258 Were here to investigate these charges and any attempts made after an account has been canceled. Meet us in DM with this same number and well get to work right away to put a solution in place and stop any further attempts to charge your account. SusanaDominguez"
X Link 2026-02-12T21:26Z 410.3K followers, [--] engagements
"@abdul2485samad Thanks we see your DM and will be with you ASAP to help out. NevinBruce"
X Link 2026-02-12T21:59Z 410.3K followers, [--] engagements
"@KTBFFH1905ukzr I can help ensure your number is fully ported. Sometimes that may take a full [--] hours where you'll experience dual service with both T-Mobile and your previous carrier. Meet me in DM and I'll see where the number is in the process. ShannonRobinson"
X Link 2026-02-13T12:40Z 410.3K followers, [--] engagements
"@FrostedOne5 We can help with any concerns you have surrounding charges on your billing statement. DM us with the name of the charge/amount you're seeing. We'll securely verify your account for a timely solution. ShannonRobinson"
X Link 2026-02-13T13:11Z 410.3K followers, [--] engagements
"@thevmfam we can help with any concerns you're having with your Inseego Wavemaker device Vandy. Meet us in DM where we'll gather additional information to provide you with a timely solution. See you there. ShannonRobinson"
X Link 2026-02-13T14:17Z 410.3K followers, [--] engagements
"@PenseAmy1983 Great question Amy. Go to the top of our page and click the envelope under the banner. You can use this link: for more info. See you soon. ShannonRobinson https://help.x.com/en/using-x/direct-messages https://help.x.com/en/using-x/direct-messages"
X Link 2026-02-13T16:51Z 410.3K followers, [--] engagements
"We can work with you to change your experience around Eze and provide you with an explanation of all charges you may see on your bill. Check out our online version here: If you're seeing something else that isn't listed DM us. Were' here to help. ShannonRobinson https://www.t-mobile.com/support/account/whats-impacting-your-bill https://www.t-mobile.com/support/account/whats-impacting-your-bill"
X Link 2026-02-13T18:53Z 410.3K followers, [--] engagements
"@maxindixie We appreciate you bringing these to our attention and recommend you report any issue you're seeing with these messages by sending them to [----]. Check out more info at: or DM us for any additional assistance. We're standing by to help.ShannonRobinson https://www.t-mobile.com/support/plans-features/help-with-scams-spam-and-fraud https://www.t-mobile.com/support/plans-features/help-with-scams-spam-and-fraud"
X Link 2026-02-13T19:52Z 410.3K followers, [--] engagements
"@MSometime31305 Hello we're here to unlock any device that meets the requirements outlined here: as long as we're able to access the account the device was used on. Please send us a DM so we can verify the associated account and get you a solution. DuncanWorks https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy"
X Link 2026-02-13T20:17Z 410.3K followers, [--] engagements
"@GrneyezReid32 We appreciate those [--] years and will look into any discrepancies on that $400 bill together. Please DM us with the details so we can promptly assist you. NevinBruce"
X Link 2026-02-13T22:33Z 410.3K followers, [--] engagements
"@A_SEFALI We see your DM and will be with you ASAP to assist. NevinBruce"
X Link 2026-02-14T01:26Z 410.3K followers, [--] engagements
"@DatelessJ We're here to get you a connection that you can rely on. Please send us a DM with the most recent example of a dropped call and any areas where you notice a consistent lack of a connection. We'll troubleshoot together and get you a resolution. DuncanWorks"
X Link 2026-02-14T03:25Z 410.3K followers, [--] engagements
"@virgomayank Hi we will save you from having to wait on a phone call. Please DM us with the details so we can help you ASAP. NevinBruce"
X Link 2026-02-14T03:30Z 410.2K followers, [--] engagements
"@DatelessJ Thank you for [--] years. We are here and will make sure that this issue and your concerns are addressed. Please meet us back in DM so we can continue to partner together. Thank you. AlexisGovea"
X Link 2026-02-14T17:04Z 410.3K followers, [--] engagements
"@WesleyWMatthew1 @TMobile We can get to the bottom of what's going on with your signal in Salt Lake City Wes. Please DM us with your address so we can review the towers near you and ensure this is resolved. DuncanWorks"
X Link 2026-02-14T22:35Z 410.3K followers, [--] engagements
"@mild_salsa_ @TMobile I'm concerned about your safety and want to make sure you have access to support. Please call 9-8-8 to speak with a counselor in a crisis center. If this is an emergency please dial 9-1-1. Once you are safe DM us for any T-Mobile concerns so we can fix them. NevinBruce"
X Link 2026-02-14T22:46Z 410.3K followers, [----] engagements
"@Marla_Singer79 Hi Marla we can get your line back up and running ASAP right here on X. Please send us a DM so we can find the best way to get you a resolution and keep you with us. DuncanWorks"
X Link 2026-02-13T02:21Z 410.3K followers, [--] engagements
"@Killah118 That's not the level of service that we strive to provide and we will do what it takes to turn this around. Please send us a DM with why you were calling in so we can resolve this without further time on the phone. DuncanWorks"
X Link 2026-02-14T21:22Z 410.3K followers, [--] engagements
"@galt2latam We expect to provide a bill that's accurate and consistent so I'm confident we can make this right. Please DM us the date the home internet line should have been cancelled so we can quickly get you a resolution. DuncanWorks"
X Link 2026-02-14T21:24Z 410.3K followers, [--] engagements
"@SocialMisfitATL The only number we have to provide is our customer care contact: We can also assist here on X if you prefer just DM us when youre ready. Thank you. AlexisGovea https://www.t-mobile.com/contact-us https://www.t-mobile.com/contact-us"
X Link 2026-02-14T23:12Z 410.2K followers, [--] engagements
"@donrull We've received your follow-up DM and we'll be continuing toward a solution you're satisfied with there. You will have a response from us ASAP and we will turn this around. DuncanWorks"
X Link 2026-02-14T23:41Z 410.3K followers, [---] engagements
"We can review your account to ensure you're not charged for anything longer than what you initially asked for AG. Typically accounts do cancel at the end of their current bill cycle regardless of the day they're requested. DM us the date you asked for the change and we'll help. ShannonRobinson https://twitter.com/i/web/status/2022053614693306647 https://twitter.com/i/web/status/2022053614693306647"
X Link 2026-02-12T21:02Z 410.3K followers, [---] engagements
"@_fireresistant Let's schedule a call to address your concerns so switching does not become necessary. Please DM us the best number to reach you and a time that works so we can contact you promptly. Thank you. PatrickUllmann"
X Link 2026-02-12T23:30Z 410.3K followers, [--] engagements
"@JAntroyB Hi Jeramis we can help ensure you have complete control of your device. AppManager can be uninstalled through the settings of your device but we're here to assist as well. If you DM us we can take a closer look and get you a resolution. DuncanWorks"
X Link 2026-02-13T00:18Z 410.3K followers, [--] engagements
"@VERNBETA We're here to make sure you're not charged for a device that was damaged in transit. We appreciate each of the [--] years you've given us and if you DM us with the return tracking we can quickly get you a solution. DuncanWorks"
X Link 2026-02-14T00:44Z 410.3K followers, [--] engagements
"@Thatgoodshi7 I will ensure you get the support you need with your [--] dollar mid cycle change. Please send us a DM with when this happened so we can securely review your account and partner on a full solution promptly. PatrickUllmann"
X Link 2026-02-14T00:53Z 410.3K followers, [--] engagements
"@SilentThisTime We can make sure that all inaccurate charges are corrected. Please send us a DM with the account number listed on any bill you've received so we can get you a complete resolution without further time on the phone. DuncanWorks"
X Link 2026-02-14T01:24Z 410.3K followers, [--] engagements
"@fishingis1st @TMobile We will help turn this experience around and make sure your issues with your phone promotions and Home Internet are fixed. Please DM us so we can gather account details and work to get this resolved. Thank you. AlexisGovea"
X Link 2026-02-14T22:43Z 410.3K followers, [--] engagements
"We will be operating with limited staff for the New Year's holiday. Thank you for your patience. Have a happy healthy and safe 2021"
X Link 2021-01-01T08:00Z 410.2K followers, [---] engagements
"@megabyte682 Hi Jason we can help complete any needed eSIM swap as quickly as possible. Please DM us the EID in question so we can get you a resolution. DuncanWorks"
X Link 2026-02-08T02:30Z 410.3K followers, [---] engagements
"@mpineofficial Lets check out whats going on when you try to make a payment on your account Mark. Please send a DM with any errors youre receiving. I can grab your account details and take a closer look to get you a quick solution for paying your bill ahead of time. JamieEnglish"
X Link 2026-02-13T12:25Z 410.3K followers, [---] engagements
"@stangvert_70 We can help get you the best available home internet connection at Niagara Falls. Please DM us with your address and further details about what you're seeing so we can make this right. DuncanWorks"
X Link 2026-02-13T23:39Z 410.3K followers, [--] engagements
"@Thatgoodshi7 We will ensure you receive the support you need with your [--] dollar mid-cycle change. Please send us a DM with when this began so we can securely review your account and partner on a full solution promptly. PatrickUllmann"
X Link 2026-02-14T00:53Z 410.3K followers, [--] engagements
"@AhmedChishti007 We can help get your eSIM up and running right away Ahmed. Please DM us with the EID of the device that needs to be activated so we can get you a resolution. DuncanWorks"
X Link 2026-02-14T21:13Z 410.3K followers, [--] engagements
"@ilovebalara Hi Thee. We can absolutely get you that information. You can find it on your billing statement in the T-Life app as your bill runs from one more to the next. Also DM us and we can provide you that info after securely verifying your account. ShannonRobinson"
X Link 2026-02-13T17:32Z 410.3K followers, [---] engagements
"@rachellethinks Hey. Rachelle. I'm confident that we can turn your experience around. Please DM me so we can assist with that bill while gathering feedback on your experience ASAP. NevinBruce"
X Link 2026-02-15T02:07Z 410.3K followers, [---] engagements
"@Ridgerunner43 We can assist with any internet concerns you're experiencing Robert. Please DM us with details about what you're seeing so we can get you a resolution. DuncanWorks"
X Link 2026-02-15T03:28Z 410.3K followers, [--] engagements
"@krystaldassh Let's get you the support you need with your bill and find out why it is [---] dollars a month Barbie. Please send us a DM with when you noticed this started happening so we can securely investigate your account and partner on a prompt resolution. PatrickUllmann"
X Link 2026-02-13T16:30Z 410.3K followers, [---] engagements
"@Tendin2 Let's make sure your T-Mobile ID is up and running ASAP. Please start a chat with our dedicated fiber team here: . I'm confident they'll be able to get you a resolution so you can manage your account. DuncanWorks https://fiber.t-mobile.com/support/Troubleshooting-managing-your-network/How-do-I-contact-a-T-Mobile-Fiber-Care-agent https://fiber.t-mobile.com/support/Troubleshooting-managing-your-network/How-do-I-contact-a-T-Mobile-Fiber-Care-agent"
X Link 2026-02-13T16:46Z 410.3K followers, [---] engagements
"@AhmedChishti007 We appreciate you sending the DM our way and we'll be replying to your most recent message ASAP. We will help get you connected. DuncanWorks"
X Link 2026-02-15T02:37Z 410.3K followers, [--] engagements
"@Killah118 We can get you a solution right here on X without you having to spend any more time on hold. Please send us a DM so we can get you a solution right away. DuncanWorks"
X Link 2026-02-14T21:26Z 410.3K followers, [--] engagements
"@SocialMisfitATL We can make sure you have a solution regarding your bill. Please send us a DM with further details about the promises that were made and we'll do what it takes get you a resolution. DuncanWorks"
X Link 2026-02-14T23:30Z 410.2K followers, [--] engagements
"Thanks for your reply. I will be calling you on that number soon. Please delete or edit your post containing your number since this is in public. I sent you two DMs previously. Be sure to check your settings to ensure you receive all your DMs: and to make sure you can reach us easily and securely in the future. NevinBruce https://help.x.com/en/using-x/direct-messages https://help.x.com/en/using-x/direct-messages"
X Link 2026-02-15T03:58Z 410.3K followers, [--] engagements
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